Device malfunctions
Problem Cause Remedy
Device does not work Is the mains cable plugged
properly in the socket?
Plug the mains cable into
the socket properly.
Is the switch set to ON? Set the switch to ON.
The lamp Power shines.
Does the motor not start
when paper is fed in?
Push the paper into the in-
feed slot so that it touches
the sensor in the centre.
Device does not work after
lengthy operation or
stops during operation.
Was the device in constant
operation for some time?
Is the surface of the device
warm?
Pull out the mains plug
from the socket and allow
the motor to cool down to
room temperature.
Paper jam Have you inserted
(80 g/m²) sheets.
12 A4 (80 g/m²),
10 A3
(PS612.2CCD)
25 A4 (80 g/m²)
15 A3
(PS625.4CCD)
Has the paper not been
inserted straight in the in-
feed slot?
Push switch REV
to push back the paper.
Release Switch REV
to shred the paper remai-
ning in the cutting unit.
Lamp „REV“ shines The unit recognizes over-
load (too many sheets of
paper) and sets to Re-
verse-mode
The unit sets to reverse-
mode and pushes paper
back. You can hold back re-
maining paper
Lamp „Basket Full“
shines
The container is full and
must be emptied.
Empty the paper-can.
Lamp „Door open“
shines
The unit was opened, in
order to empty the contai-
ner
Close the unit.
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