Download the latest software for your Xda II by visiting www.o2.co.uk/xda – 73
Help online
If you need technical assistance with your
Xda II send us an email to:
o2datasupport@o2.com
support@o2.ie
Responses will be provided within 24 hours.
Talk to us
You can call your Service Provider to
answer your Xda II questions. Your Service
Provider's number is printed on your
monthly bill. It is likely for more technical
Xda II queries you will be transferred to
O
2
’s specialist Xda support service.
If you are a corporate customer we
suggest that you contact your internal
help desk for advice on your company’s
Xda II support process.
Frequently Asked Questions
How can I prevent my Xda II buttons being
pressed while the device is in my bag?
Xda II supports a feature called Key Lock,
which will disable all button presses
except for the power button. To enable
Key Lock, select Start – Settings – System
– Key Lock, then select Lock all buttons
except Power button. This will disable
all button presses when the device screen
is off. When you press the power button
(or receive an incoming call), all buttons
will work again.
Can I receive phone calls while
downloading content on the Xda II?
You will not be able to make or receive
phone calls while actively downloading
web pages or email from the Internet.
Your incoming call will be forwarded as
per your phone settings (under services).
While the connection is idle (ie. no data is
being transferred), you can make and
receive phone calls.
Help and trouble shooting
72
