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Warranty (Continued)
How to Obtain Customer Support
After following the operating instructions and reviewing the FAQ from our website
www.nuvision.com, please contact Customer Support directly at (800) 890-1288. Our hours of
operation are from 8:30am-to 5:30PM (PST) Monday through Friday. You will be instructed on how
your claim will be processed. Have information available including date of purchase, serial number
and the problem with the product. Should a problem be determined to be within the limits of
the warranty you will be provided with an (RMA) authorization number and instruction. Proof of
purchase must be confirmed before any warranty service can be provided. Should a claim not be
covered by the limited warranty, you will be asked whether you wish to have service provided for a
fee.
Limitations
Your LCD panel is an innovative device that is manufactured to precise tolerances with active
performing pixels of at least 99.9%. As such, it is NOT a malfunction to view multiple nonperforming
pixels on your screen. All warranties implied by state law are expressly limited to the duration of the
limited warranty set forth above with the exception of warranties implied by state law.
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This document is provided “as-is.” Information and specification may change without notice.