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Guarantee and service
This NILFISK Action Plus Series vac-
uum cleaner is covered by a two (2)
year guarantee on the machine, which
covers the motor
, cable rewinder,
switch and casing. The nozzles, filters,
hoses, tubes and other accessories
are covered twelve months due to
manufacturing fault only and excludes
wear and tear
.
The guarantee includes spare parts
and labour costs, and covers manu-
facturing and material defects that
may occur during normal domestic
use.
Service under the guarantee will
only be performed if it can be proven
that the defect occurred within the
product’
s guarantee period (a correctly
completed guarantee certificate or
printed/stamped cash register receipt
with date and product type) and on
the condition that the vacuum cleaner
was bought as a new product in Great
Britain/Ireland/Australia/New Zealand
and distributed by Nilfisk-Advance.
In the event of the repair of defects,
the customer must contact Nilfisk-
Advance to be directed to a service
agent at the customers own expense.
Upon completion of any repairs
necessary
, the vacuum cleaner will be
returned to the customer at the risk
and expense of Nilfisk-Advance.
The guarantee does not cover:
• Normal wear and tear of accesso-
ries and filters.
•
Defects or damage occurring as a
direct or indirect result of incorrect
use - such as the vacuuming of
rubble, hot ashes or carpet deodor-
ant powder
.
• Abuse, loss or lack of maintenance
as described in Instructions for
use.
•
If the machine has been used for
home renovations.
•
If the machine has been used for
suction of water, plaster dust or
sawdust.
Nor will it cover incorrect or poor
configuration, i.e. setting up or con-
nection, nor fire-damage, fire, lightning
strike or unusual voltage fluctuations
or any other electrical disturbances
such as defective fuses or defective
electrical installations on the supply
grid,
and defects or damage in general
that Nilfisk-Advance consider to be the
result of causes other than manufac-
turing and material defects.
The guarantee becomes void:
• If a defect is caused by the use of
non-original Nilfisk dust bags and
filters.
•
If the identity number is removed
from the vacuum cleaner.
• If the vacuum cleaner has been
repaired by a non-Nilfisk authorized
dealer
.
• If the machine is used in a com-
mercial environment, i.e. building
contractors, cleaning contractors,
professional trades or any other
non-domestic usage.
The guarantee is valid in:
Denmark, Sweden, Norway,
Great Britain, Ireland, Belgium,
Holland, France, Germany
, Poland,
Russia, Austria, Switzerland, Spain,
Portugal, Australia and New Zealand,
Estonia, Latvia, Lithuania, Hungary,
Greece, Slovenia, Slovakia,
The Czech Republic, Italy
, Finland,
Bulgaria, Romania and Turkey.
Australia Customer Care helpline:
T
elephone 1300 733 171
