Niagara 9100 Series User Guide
ViewCast 5
Installing additional software
Niagara systems run an embedded version of the Microsoft Windows 7 operating system (OS), which is a
sub-set of the normal retail version. The Microsoft License agreement limits the use of the system to
what the machine is designed to do.
The Microsoft Update process is turned off by default to prevent interruptions during live streaming
events. It is also not advised to use a Windows 7 installation CD to add features to the system or the
system may fail.
You may load additional software on the system; however, ViewCast does not support this additional
software. You also need to ensure the primary drive is not full or the system will fail. In the event of a
problem, you may need to perform a Factory Restore, which returns the system to the original software
load. You may save the current encoder profiles and reload them when the Factory Restore is complete.
You can perform a Factory Restore at any time. This process returns the system to the software load
that came with the system. Perform a Factory Restore if the system becomes unstable due to installed
applications, viruses, etc. Please refer to the user guide for instructions.
ViewCast Support can provide assistance should the system fail to start. In most cases, you can restore a
system to operation without returning it to ViewCast. There is a fee in the event a user returns a system
due to applications the user installed or if the system failed because the primary partition (drive C) is
full.
Connecting to the Internet
Never connect a Niagara system directly to the Internet. ViewCast recommends taking precautions
against unwanted access such as installing Niagara systems behind a router or firewall. The speed of the
router or switch should match or exceed the speed of the system’s network card. See your network
administrator for recommendations.
