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Netgear wndr3700 Handleiding

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202-10434-01
October 2009
v1.3
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
RangeMax™ Dual Band
Wireless-N Gigabit
Router WNDR3700 User
Manual
v1.3, October 2009
ii
© 2009 by NETGEAR, Inc. All rights reserved.
Product Registration, Support, and Documentation
Register your product at http://www.NETGEAR.com/register. Registration is required before you can use our telephone
support service. Product updates and Web support are always available by going to:
http://www.netgear.com/support.
Setup documentation is available on the CD, on the support website, and on the documentation website. When the
wireless router is connected to the Internet, click the Knowledgebase or the Documentation link under Web Support in
the main menu to view support information.
Trademarks
NETGEAR and the NETGEAR logo are registered trademarks, and RangeMax and Smart Wizard are trademarks of
NETGEAR. Inc. in the United States and/or other countries. Microsoft, Windows, and Windows NT are registered
trademarks and Windows Vista is a trademark of Microsoft Corporation. Other brand and product names are registered
trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Certificate of the Manufacturer/Importer
It is hereby certified that the RangeMax Dual Band Wireless-N Gigabit Router WNDR3700 has been suppressed
in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some
equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain
restrictions. Please refer to the notes in the operating instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das RangeMax Dual Band Wireless-N Gigabit Router WNDR3700 gemäß der im BMPT-
AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben
einiger Geräte (z.B. Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die
Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Regulatory Compliance Information
This section includes user requirements for operating this product in accordance with National laws for usage of radio
spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result
in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
v1.3, October 2009
iii
NOTE: This product’s firmware limits operation to only the channels allowed in a particular Region or Country.
Therefore, all options described in this user's guide may not be available in your version of the product.
Europe – EU Declaration of Conformity
Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the
European Union (1999/5/EC). This equipment meets the following conformance standards:
EN300 328, EN301 893, EN301 489-17, EN60950
A printed copy of the EU Declaration of Conformity certificate for this product is provided in the
WNDR3700 product package.
Europe – Declaration of Conformity in Languages of the European Community
Cesky [Czech] NETGEAR Inc. tímto prohlašuje, že tento Radiolan je ve shode se základními
požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES.
Dansk
[Danish]
Undertegnede NETGEAR Inc. erklærer herved, at følgende udstyr Radiolan overholder
de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Deutsch
[German]
Hiermit erklärt NETGEAR Inc., dass sich das Gerät Radiolan in Übereinstimmung mit
den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der
Richtlinie 1999/5/EG befindet.
Eesti
[Estonian]
Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
English Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Español
[Spanish]
Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la
Directiva 1999/5/CE.
Ελληνική
[Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ
ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Français
[French]
Par la présente NETGEAR Inc. déclare que l'appareil Radiolan est conforme aux
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
Italiano [Italian] Con la presente NETGEAR Inc. dichiara che questo Radiolan è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski
[Latvian]
Ar šo NETGEAR Inc. deklarē, ka Radiolan atbilst Direktīvas 1999/5/EK būtiskajām
prasīb
ām un citiem ar to saistītajiem noteikumiem.
Lietuvių
[Lithuanian]
Šiuo NETGEAR Inc. deklaruoja, kad šis Radiolan atitinka esminius reikalavimus ir kitas
1999/5/EB Direktyvos nuostatas.
v1.3, October 2009
iv
FCC Requirements for Operation in the United States
FCC Information to User
This product does not contain any user serviceable components and is to be used with approved antennas only. Any
product changes or modifications will invalidate all applicable regulatory certifications and approvals
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Nederlands
[Dutch]
Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de
essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Malti [Maltese] Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet
essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Magyar
[Hungarian]
Alulírott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polski [Polish] Niniejszym NETGEAR Inc. oświadcza, że Radiolan jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português
[Portuguese]
NETGEAR Inc. declara que este Radiolan está conforme com os requisitos essenciais
e outras disposições da Directiva 1999/5/CE.
Slovensko
[Slovenian]
NETGEAR Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Slovensky
[Slovak]
NETGEAR Inc. týmto vyhlasuje, _e Radiolan spĺňa základné po_iadavky a všetky
príslušné ustanovenia Smernice 1999/5/ES.
Suomi
[Finnish]
NETGEAR Inc. vakuuttaa täten että Radiolan tyyppinen laite on direktiivin 1999/5/EY
oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Svenska
[Swedish]
Härmed intygar NETGEAR Inc. att denna Radiolan står I överensstämmelse med de
väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv
1999/5/EG.
Íslenska
[Icelandic]
Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Norsk
[Norwegian]
NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
v1.3, October 2009
v
FCC Declaration Of Conformity
We NETGEAR, Inc., 4500 Great America Parkway, Santa Clara, CA 95054, declare under our sole responsibility that
the model WNDR3700 RangeMax Dual Band Wireless-N Gigabit Router WNDR3700 complies with Part 15 of FCC
Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modification not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to an indoor environment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware
programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
v1.3, October 2009
vi
Industry Canada Statement
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator and your body.
Caution:
The device for the band 5150–5250 MHz is only for indoor usage to reduce potential for harmful interference to co-
channel mobile satellite systems.
High power radars are allocated as primary users (meaning they have priority) of 5250–5350 MHz and 5650–5850 MHz
and these radars could cause interference and/or damage to LE-LAN devices.
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate
the equipment.
Maximum Wireless Signal Rate Derived from IEEE Standard 802.11 Specifications
Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic,
building materials and construction, and network overhead, lower actual data throughput rate.
FOR HOME OR OFFICE USE
Tested to Comply
with FCC Standards
RangeMax Dual Band Wireless-N Gigabit Router
v1.3, October 2009
vii
Product and Publication Details
Model Number: WNDR3700
Publication Date: October 2009
Product Family: Wireless Router
Product Name: RangeMax Dual Band Wireless-N Gigabit Router WNDR3700
Home or Business Product: Home
Language: English
Publication Part Number: 202-10434-01
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Contents vii
v1.3, October 2009
Contents
About This Manual
Conventions, Formats, and Scope ....................................................................................xi
How to Print This Manual .................................................................................................xii
Revision History ................................................................................................................xii
Chapter 1
Configuring Your Internet Connection
Using the Setup Manual .................................................................................................1-1
Logging In to Your Wireless Router ................................................................................1-2
Selecting a Language for Your Screen Display ..............................................................1-4
Using the Setup Wizard ..................................................................................................1-6
Viewing or Manually Configuring Your ISP Settings .......................................................1-6
Chapter 2
Safeguarding Your Network
Planning Your Wireless Network ....................................................................................2-1
Wireless Placement and Range Guidelines .............................................................2-2
Wireless Security Options ........................................................................................2-3
Manually Configuring Your Wireless Settings ................................................................2-4
Configuring WEP Wireless Security .........................................................................2-9
Configuring WPA, WPA2, or WPA/WPA2 Wireless Security .................................2-11
Using Push 'N' Connect (WPS) to Configure Your Wireless Network ..........................2-13
Using a WPS Button to Add a WPS Client .............................................................2-14
Using PIN Entry to Add a WPS Client ....................................................................2-15
Configuring Advanced WPS Settings .....................................................................2-17
Connecting Additional Wireless Client Devices After WPS Setup ................................2-18
Adding More WPS Clients ......................................................................................2-18
Adding Both WPS and Non-WPS Clients ..............................................................2-18
Restricting Access to Your Router ................................................................................2-20
Adding Guest Networks ................................................................................................2-21
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Contents viii
v1.3, October 2009
Chapter 3
Protecting Your Network
Protecting Access to Your Wireless Router ....................................................................3-1
Changing the Built-In Password ...............................................................................3-2
Restricting Access by MAC Address ..............................................................................3-2
Blocking Access to Internet Sites ...................................................................................3-4
Blocking Access to Internet Services .............................................................................3-5
Configuring a User-Defined Service .........................................................................3-7
Scheduling Blocking .......................................................................................................3-8
Viewing Logs of Web Access or Attempted Web Access ...............................................3-8
Configuring E-mail Alert and Web Access Log Notifications ..........................................3-9
Setting the Time ...........................................................................................................3-11
Chapter 4
Using Network Monitoring Tools
Upgrading the Router Firmware .....................................................................................4-1
Upgrading Automatically to New Router Software ...................................................4-3
Upgrading Manually to New Router Software ..........................................................4-3
Viewing Wireless Router Status Information ..................................................................4-5
Connection Status ....................................................................................................4-8
Statistics ...................................................................................................................4-9
Viewing a List of Attached Devices ..............................................................................4-10
Managing the Configuration File ...................................................................................4-11
Backing Up and Restoring the Configuration .........................................................4-11
Erasing the Configuration .......................................................................................4-12
Enabling Remote Management Access .......................................................................4-13
Traffic Meter .................................................................................................................4-15
Chapter 5
Customizing Your Network Settings
Using the LAN Setup Options .........................................................................................5-1
Using the Router as a DHCP Server ........................................................................5-4
Address Reservation ................................................................................................5-4
Using a Dynamic DNS Service .......................................................................................5-5
Configuring the WAN Setup Options ..............................................................................5-7
Setting Up a Default DMZ Server .............................................................................5-8
Configuring Static Routes ...............................................................................................5-9
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Contents ix
v1.3, October 2009
Allowing Inbound Connections to Your Network ..........................................................5-11
How Your Computer Accesses a Remote Computer through Your Router ...........5-11
How Port Triggering Changes the Communication Process ..................................5-13
How Port Forwarding Changes the Communication Process ................................5-14
How Port Forwarding Differs from Port Triggering .................................................5-15
Configuring Port Forwarding to Local Servers ..............................................................5-16
Adding a Custom Service .......................................................................................5-17
Editing or Deleting a Port Forwarding Entry ...........................................................5-18
Configuring Port Triggering ..........................................................................................5-18
Wireless Repeating (Also Called WDS) .......................................................................5-22
Wireless Repeating Function .................................................................................5-23
Setting Up the Base Station ...................................................................................5-24
Setting Up a Repeater Unit ....................................................................................5-26
Chapter 6
Fine-Tuning Your Network
Assessing Your Speed Requirements ............................................................................6-2
Optimizing Your Network Bandwidth ..............................................................................6-3
Optimizing Wireless Performance ..................................................................................6-5
Changing the MTU Size .................................................................................................6-6
Quality of Service (QoS) .................................................................................................6-7
Using WMM QoS for Wireless Multimedia Applications ...........................................6-8
Configuring QoS for Internet Access ........................................................................6-8
Universal Plug and Play ...............................................................................................6-13
Chapter 7
USB Storage
USB Drive Requirements ...............................................................................................7-1
File Sharing Scenarios ...................................................................................................7-2
USB Storage Basic Settings ...........................................................................................7-4
Editing a Network Folder ..........................................................................................7-6
Configuring USB Storage Advanced Settings ................................................................7-7
Creating a Network Folder .......................................................................................7-9
ReadyShare Access .....................................................................................................7-10
Unmounting a USB Drive .............................................................................................7-10
Specifying Approved USB Devices ..............................................................................7-11
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Contents x
v1.3, October 2009
Connecting to the USB Drive from a Remote Computer ..............................................7-12
Locating the Internet Port IP Address ....................................................................7-12
Accessing the Router’s USB Drive Remotely Using FTP ......................................7-12
Connecting to the USB Drive with Microsoft Network Settings ....................................7-12
Enabling File and Printer Sharing ..........................................................................7-13
Chapter 8
Troubleshooting
Quick Tips .......................................................................................................................8-1
Troubleshooting Basic Functions ...................................................................................8-3
Cannot Access the Router Main Menu ...........................................................................8-4
Cannot Access the Internet ............................................................................................8-5
Troubleshooting a Network Using the Ping Utility ..........................................................8-6
Testing the LAN Path to Your Router .......................................................................8-7
Testing the Path from Your Computer to a Remote Device .....................................8-8
Problems with Date and Time ........................................................................................8-8
Wireless Connectivity .....................................................................................................8-9
Using Your Wireless Card Setup Program ...............................................................8-9
Setting Up and Testing Basic Wireless Connectivity .............................................8-10
Restoring the Default Configuration and Password ......................................................8-14
Appendix A
Default Configuration and
Technical Specifications
Restoring the Default Factory Configuration Settings ................................................... A-1
Technical Specifications ................................................................................................ A-3
Appendix B
Related Documents
Index
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
xi
v1.3, October 2009
About This Manual
The user manual provides information for configuring the features of the NETGEAR
®
RangeMax
Dual Band Wireless-N Gigabit Router WNDR3700 beyond initial configuration settings. Initial
configuration instructions can be found in the NETGEAR Wireless Router Setup Manual. You
should have basic to intermediate computer and Internet skills.
Conventions, Formats, and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
• Typographical conventions. This manual uses the following typographical conventions:
• Formats. This manual uses the following formats to highlight special messages:
Italic Emphasis, books, CDs
Bold User input, IP addresses, GUI screen text
Fixed Command prompt, CLI text, code
Italic URL links
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note might result in a malfunction or damage to the
equipment, a breach of security, or a loss of data.
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
xii
v1.3, October 2009
• Scope. This manual is written for the WNDR3700 router according to these specifications:
For more information about network, Internet, firewall, and VPN technologies, see the links to the
NETGEAR website in Appendix B, “Related Documents.”
How to Print This Manual
To print this manual, your computer must have the free Adobe Acrobat reader installed in order to
view and print PDF files. The Acrobat reader is available on the Adobe Web site at
http://www.adobe.com.
Revision History
NETGEAR, Inc. is constantly searching for ways to improve its products and documentation. The
following table indicates any changes that might have been made since the WNDR3700 router was
introduced.
Product Version RangeMax Dual Band Wireless-N Gigabit Router WNDR3700
Manual Publication Date October 2009
Note: Product updates are available on the NETGEAR, Inc. website at
http://www.netgear.com/support.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Table 1-1. Publication Revision History
Version Date Description
v1.0 October 2009 Original publication.
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Configuring Your Internet Connection 1-1
v1.3, October 2009
Chapter 1
Configuring Your Internet Connection
This chapter describes how to configure your WNDR3700 router Internet connection. When you
install your wireless router using the Resource CD as described in the NETGEAR Router Setup
Manual, these settings are configured automatically for you. This chapter provides instructions on
how to log in to the wireless router for further configuration.
This chapter includes:
• “Using the Setup Manual”
• “Logging In to Your Wireless Router” on page 1-2
• “Selecting a Language for Your Screen Display” on page 1-4
• “Using the Setup Wizard” on page 1-6
• “Viewing or Manually Configuring Your ISP Settings” on page 1-6
Using the Setup Manual
For first-time installation of your wireless router, refer to the NETGEAR Router Setup Manual.
The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to
step you through the procedure to connect your router, modem, and computers. The Smart Wizard
will assist you in configuring your wireless settings and enabling wireless security for your
network. After initial configuration using the Setup Manual, you can use the information in this
Reference Manual to configure additional features of your wireless router.
For installation instructions in a language other than English, see the language options on the
Resource CD.
Note: NETGEAR recommends using the Smart Wizard™ on the Resource CD for initial
configuration, as described in the NETGEAR Wireless Router Setup Manual.
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Configuring Your Internet Connection 1-2
v1.3, October 2009
Logging In to Your Wireless Router
You can log in to the wireless router to view or change its settings.
To log in to the wireless router:
1. Type http://www.routerlogin.net, or http://www.routerlogin.com, or the router’s LAN IP
address (default is 192.168.1.1) in the address field of your browser, and then press Enter. A
login window displays:
2. Enter admin for the router user name and your password (or the default, password
). For
information about how to change the password, see “Changing the Built-In Password” on
page 3-2.
Note: Your computer must be configured for DHCP. For help with configuring DHCP,
see the documentation that came with your computer or see the link to the online
document in “Preparing Your Network” in Appendix B.
Figure 1-1
Note: The router user name and password are not the same as any other user name or
password you might use to log in to your Internet connection.
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Configuring Your Internet Connection 1-3
v1.3, October 2009
The Checking for Firmware Updates screen displays unless you previously cleared the Check
for Updated Firmware Upon Log-in check box.
If the router discovers a newer version of the software, you are asked if you want to upgrade to
the new software (see “Upgrading the Router Firmware” on page 4-1 for details). If no new
firmware is available, the following message displays.
Figure 1-2
Figure 1-3
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Configuring Your Internet Connection 1-4
v1.3, October 2009
3. The Basic Settings screen displays showing the wireless router’s settings.
If the wireless router is connected to the Internet, you can click the Knowledge Base link or
the Documentation link under Web Support to view support information or the
documentation for the wireless router. If you do not click Logout, the wireless router waits for
5 minutes after no activity before it automatically logs you out.
Selecting a Language for Your Screen Display
Using the Select Language drop-down menu, located in the upper right corner of the Router
Manager screen, you can display the router manager screens in any of languages shown in Figure
1-5:
Figure 1-4
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Configuring Your Internet Connection 1-5
v1.3, October 2009
Figure 1-5
The language is set to English by default. The default language, as well as German, Russian, and
Portuguese are always stored in memory. When you select a language other than those
automatically stored in flash memory, if you are connected to the Internet at the time you select it,
that language is also stored in memory.
• If you are connected to the Internet and select a language that is not already stored in flash
memory, the language is downloaded from the NETGEAR server and stored in the current
language partition of flash memory.
• If you are not connected to the Internet when you select a language, you can only select as the
current language one of the languages that is stored in flash memory.
To specify a language to be used on your router manager screens, do the following:
1. Expand the list and select the language you want.
2. Click Apply.
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Configuring Your Internet Connection 1-6
v1.3, October 2009
The language you select is then downloaded and displayed in the language selection box, and
your screen display will be in the selected language.
Using the Setup Wizard
You can manually configure your Internet connection using the Basic Settings screen, or you can
allow the Smart Setup Wizard to detect your Internet connection. The Smart Setup Wizard
searches your Internet connection for servers and protocols to determine your ISP configuration.
This feature is not the same as the Smart Wizard on the Resource CD that is used for installation.
To use the Smart Setup Wizard to assist with configuration or to verify the Internet connection
settings, follow this procedure:
1. From the top of the main menu, select Setup Wizard.
2. Select Yes for the Auto-Detect Connection Type, and then click Next to proceed.
3. Enter your ISP settings, as needed.
4. At the end of the Setup Wizard, click Test to verify your Internet connection. If you have
trouble connecting to the Internet, see Chapter 8, “Troubleshooting.”
Viewing or Manually Configuring Your ISP Settings
To view or configure the basic settings:
1. Log in to the wireless router as described in “Logging In to Your Wireless Router” on
page 1-2.
2. On the Basic Settings screen, select Yes or No depending on whether your ISP requires a
login. This selection changes the fields available on the Basic Settings screen.
• Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If
you want to change the login time-out, enter a new value in minutes.
• No. If your ISP does not require a login, enter the account name, if required, and the
domain name, if required.
Note: If you are not connected to the Internet and select a language that is not stored
in flash memory, your selection may fail. If you see a “download fails”
message after your language selection, make sure you are connected to the
Internet and make your selection again.
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3. Enter the settings for the IP address and DNS server. If you enter or change a DNS address,
restart the computers on your network so that these settings take effect.
4. If no login is required, you can specify the MAC Address setting.
5. Click Apply to save your settings.
6. Click Test to test your Internet connection. If the NETGEAR website does not appear within
one minute, see Chapter 8, “Troubleshooting”.
When your Internet connection is working, you do not need to launch the ISP’s login program on
your computer to access the Internet. When you start an Internet application, your wireless router
automatically logs you in.
The fields that are displayed depend on whether or not your Internet connection requires a login.
The following table explains the fields in the Basic Settings screen.
Figure 1-6
ISP does not require login ISP does require login
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Table 1-1. Basic Settings screen fields
Settings Description
Does Your ISP Require a Login? • Yes
•No
These fields
appear only if no
login is required.
Account Name
(If required)
Enter the account name provided by your ISP. This might also
be called the host name.
Domain Name
(If required)
Enter the domain name provided by your ISP.
These fields
appear only if
your ISP
requires a login.
Internet Service Provider • PPTP (Point to Point Tunneling Protocol). This is used
primarily in Austrian DSL services.
• Telstra Bigpond. This setting is only for older cable modem
service accounts that still require a Bigpond Login utility.
Telstra has discontinued this type of account. Those with
Telstra DSL accounts and newer cable modem accounts
should select No for Does Your Internet Connection
Require A Login?.
• Other. This is the default setting. It is for PPPoE (Point to
Point Protocol over Ethernet), the protocol used by most
DSL services worldwide.
Login The login name provided by your ISP. This is often an e-mail
address.
Password The password provided by your ISP.
Service Name If your ISP provided a Service Name, enter it here.
Connection Mode Specify when the router will connect to and disconnect from
the Internet.
• Always On. The router logs in to the Internet immediately
after booting and never disconnects.
• Dial on Demand. The router logs in only when outgoing
traffic is present and logs out after the idle time-out.
• Manually Connect. The router logs in or logs out only when
you click Connect or Disconnect in the Router Status
screen.
Idle Timeout (In minutes) If you want to change the Internet login time-out, enter a new
value in minutes. This determines how long the wireless router
keeps the Internet connection active after there is no Internet
activity from the LAN. Entering an Idle Timeout value of 0
(zero) means never log out.
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Internet IP Address • Get Dynamically from ISP. Your ISP uses DHCP to assign
your IP address. Your ISP automatically assigns these
addresses.
• Use Static IP Address. Enter the IP address that your ISP
assigned. Also enter the IP subnet mask and the gateway IP
address. The gateway is the ISP’s wireless router to which
your wireless router will connect.
Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on
their names.
• Get Automatically from ISP. Your ISP uses DHCP to
assign your DNS servers. Your ISP automatically assigns
this address.
• Use These DNS Servers. If you know that your ISP does
not automatically transmit DNS addresses to the wireless
router during login, select this option, and enter the IP
address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
This field
appears only if
no login is
required.
Router MAC Address The Ethernet MAC address that will be used by the wireless
router on the Internet port. Some ISPs register the Ethernet
MAC address of the network interface card in your computer
when your account is first opened. They will then accept traffic
only from the MAC address of that computer. This feature
allows your wireless router to masquerade as that computer
by “cloning” its MAC address.
• Use Default Address. Use the default MAC address of the
router (normally the LAN MAC address).
• Use Computer MAC Address. The wireless router will
capture and use the MAC address of the computer that you
are now using. You must be using the one computer that is
allowed by the ISP.
• Use This MAC Address. Enter the MAC address that you
want to use.
Table 1-1. Basic Settings screen fields (continued)
Settings Description
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Chapter 2
Safeguarding Your Network
For a wireless connection, the SSID, also called the wireless network name, and the wireless
security setting must be the same for the wireless router and wireless computers or wireless
adapters. NETGEAR strongly recommends that you use wireless security.
This chapter includes:
• “Planning Your Wireless Network”
• “Manually Configuring Your Wireless Settings” on page 2-4
• “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page 2-13
• “Connecting Additional Wireless Client Devices After WPS Setup” on page 2-18
• “Restricting Access to Your Router” on page 2-20
Planning Your Wireless Network
For compliance and compatibility between similar products in your area, the operating channel
and region must be set correctly.
To configure the wireless network, you can either specify the wireless settings, or you can use Wi-
Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security.
• To manually configure the wireless settings, you must know the following:
– SSID. The default SSID for the wireless router is NETGEAR.
Warning: Computers can connect wirelessly at a range of several hundred feet. This can
allow others outside of your immediate area to access your network.
Note: For information about restricting access to USB storage devices, see “Configuring
USB Storage Advanced Settings” on page 7-7.
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– The wireless radio frequency (2.4GHz or 5GHz) that each wireless adapter supports.
– Wireless security option. To successfully implement wireless security, check each
wireless adapter to determine which wireless security option it supports.
See “Manually Configuring Your Wireless Settings” on page 2-4.
• Push 'N' Connect (WPS) automatically implements wireless security on the wireless router
while, at the same time, allowing you to automatically implement wireless security on any
WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate
WPS by pressing a WPS button on the wireless router, clicking an onscreen WPS button, or
entering a PIN number. This generates a new SSID and implements WPA/WPA2 security.
To set up your wireless network using the WPS feature:
– Use the WPS button on the side of the wireless router (there is also an onscreen WPS
button), or enter the PIN of the wireless device.
– Make sure that all wireless computers and wireless adapters on the network are
Wi-Fi
certified and WPA or WPA 2 capable, and that they support WPS configuration.
See “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page 2-13.
Wireless Placement and Range Guidelines
The range of your wireless connection can vary significantly based on the physical placement of
the wireless router. The latency, data throughput performance, and notebook power consumption
of wireless adapters also vary depending on your configuration choices.
For best results, place your wireless router according to the following guidelines:
• Near the center of the area in which your PCs will operate.
• In an elevated location such as a high shelf where the wirelessly connected PCs have line-of-
sight access (even if through walls).
• Away from sources of interference, such as PCs, microwave ovens, and 2.4 GHz cordless
phones.
• Away from large metal surfaces.
Note: NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup
(WPS) standard (for more information, see http://www.wi-fi.org). All other Wi-
Fi-certified and WPS-capable products should be compatible with NETGEAR
products that implement Push 'N' Connect.
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• Put the router in a vertical position to provide the best side-to-side coverage. Put the router in a
horizontal position to provide the best up-and-down coverage.
• If using multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
The time it takes to establish a wireless connection can vary depending on both your security
settings and placement. WEP connections can take slightly longer to establish. Also, WEP
encryption can consume more battery power on a notebook computer.
Wireless Security Options
Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300
feet. Such distances can allow for others outside your immediate area to access your network.
Unlike wired network data, your wireless data transmissions can extend beyond your walls and
can be received by anyone with a compatible adapter. For this reason, use the security features of
your wireless equipment. The WNDR3700 router provides highly effective security features which
are covered in detail in this chapter. Deploy the security features appropriate to your needs.
There are several ways you can enhance the security of your wireless network:
• WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared
Key authentication and WEP data encryption block all but the most determined eavesdropper.
This data encryption mode has been superseded by WPA-PSK and WPA2-PSK.
• WPA-PSK (TKIP), WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared
key to perform authentication and generate the initial data encryption keys. The very strong
authentication along with dynamic per frame re-keying of WPA makes it virtually impossible
to compromise.
Figure 2-1
Wireless data security options
Range: up to 300 foot radius
1) Open system: easy, but no security.
2) WEP: security, but some performance
impact.
3) WPA-PSK: strong security.
4) WPA2-PSK: very strong security.
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For more information about wireless technology, see the link to the online document in “Wireless
Networking Basics” in Appendix B.
Manually Configuring Your Wireless Settings
You can view or manually configure the wireless settings for the wireless router in the Wireless
Settings screen. If you want to make changes, make sure to note the current settings first.
To view or manually configure the wireless settings:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin, and default password of password, or using whatever
password and LAN address you have chosen for the wireless router.
Note: If you use a wireless computer to change the wireless network name (SSID) or
wireless security settings, you will be disconnected when you click Apply. To
avoid this problem, use a computer with a wired connection to access the wireless
router.
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2. Select Wireless Settings from the main menu to display the Wireless Settings screen:
The settings for this screen are explained in Table 2-1 on page 2-6.
3. Select the region in which the wireless router will operate.
4. For initial configuration and test, leave the other settings unchanged.
5. To save your changes, click Apply.
Figure 2-2
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6. Configure and test your computers for wireless connectivity.
Program the wireless adapter of your computers to have the same SSID and wireless security
settings as your wireless router. Check that they have a wireless link and are able to obtain an
IP address by DHCP from the wireless router. If there is interference, adjust the channel.
Table 2-1. Wireless Settings
Settings Description
Region Selection The location where the router is used. Select from the countries in
the drop-down list. Note: In the US, the region is pre-selected as
the United States.
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Wireless Network
(for 2.4 GHz b/g/n
and
5 GHz a/n)
Enable SSID
Broadcast
The SSID of any wireless access adapter must match the SSID
you configure in the wireless router. If they do not match, you will
not get a wireless connection to the wireless router.
Clear this check box to disable broadcast of the SSID, so that only
devices that know the correct SSID can connect. Disabling SSID
broadcast nullifies the wireless network discovery feature of some
products such as Windows XP.
Enable Video
Network
(For 5GHz a/n network only) Select this check box if you will be
streaming HD video. When this option is selected, the router uses
Video reliability algorithms to reduce jitter and packet loss during
video presentations. If you will not be streaming video, leave this
check box unchecked.
Name (SSID) This is the wireless network name. Enter a 32-character
(maximum) name in this field. This field is case-sensitive.
In a setting where there is more than one wireless network,
different wireless network names provide a means for separating
the traffic. Any device that you want to participate in a wireless
network must use the SSID.
Channel The wireless channel fields determine the operating frequency
used for the 11N or 11G wireless networks. Do not change the
wireless channel unless you experience interference (shown by
lost connections or slow data transfers). If this happens, you might
need to experiment with different channels to see which is the
best.
Mode Specify the wireless mode to be used. The options are:
• Up to 54 Mbps. Legacy mode, using a maximum speed of up to
54 Mbps for b/g networks.
• Up to 130 Mbps. Neighbor friendly mode, for reduced
interference with neighboring wireless networks. Provides two
transmission streams with different data on the same channel at
the same time, but also allows 802.11b and 802.11g wireless
devices. This is the default value for the 2.4 GHz b/g/n wireless
network.
• Up to 300 Mbps. Performance mode, using a maximum
Wireless-N speed of up to 300 Mbps. This is the default value for
the 5 GHz a/n wireless network.
Table 2-1. Wireless Settings (continued)
Settings Description
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Security Options • None. You can use this setting to establish wireless connectivity
before implementing wireless security. NETGEAR strongly
recommends that you implement wireless security.
• WEP (Wired Equivalent Privacy). Use encryption keys and data
encryption for data security. Select 64-bit or 128-bit encryption.
See “Configuring WEP Wireless Security.” When you select this
option, these additional areas appear on your screen:
• Security Encryption (WEP). Select the Authentication
Type (Automatic or Shared Key) and the Encryption
Strength (64 bit or 128 bit).
• Security Encryption (WEP) Key. Enter the Passphrase,
select a key, and click Generate.
• WPA-PSK [TKIP] (WiFi Protected Access Pre-Shared Key).
Allow only computers configured with WPA to connect to the
wireless router. When you select this option, this additional area
appears on your screen:
• Security Options (WPA-PSK). Enter the WPA
passphrase (Network key). The passphrase must be
between 8 and 63 ASCII characters or exactly 64 hex
digits.
• WPA2-PSK [AES] (Wi-Fi Protected Access with 2 Pre-Shared
Keys). Allow only computers configured with WPA2 to connect to
the wireless router. When you select this option, this additional
area appears on your screen:
• Security Options (WPA2-PSK). Enter the WPA
passphrase (Network key). The passphrase must be
between 8 and 63 ASCII characters or exactly 64 hex
digits.
• WPA-PSK [TKIP] + WPA2-PSK [AES]. Allow computers
configured with either WPA-PSK or WPA2-PSK security to
connect to the wireless router. When you select this option, this
additional area appears on your screen:
• Security Options (WPA-PSK + WPA2-PSK). Enter the
WPA passphrase (Network key). The passphrase must
be between 8 and 63 ASCII characters or exactly 64 hex
digits.
Table 2-1. Wireless Settings (continued)
Settings Description
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Configuring WEP Wireless Security
To configure WEP data encryption:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin, and default password of password, or using whatever
password and LAN address you have chosen for the wireless router.
2. From the main menu, select Wireless Settings to display the Wireless Settings screen.
• WPA/WPA2 Enterprise. Allow computers configured with either
WPA-PSK or WPA2-PSK security to connect to the wireless
router. When you select this option, this additional area appears
on your screen:
Security Options (WPA/WPA2 Enterprise)
• WPA Mode. Select the WPA Mode from the drop-down
list (WPA [TKIP], WPA2 [AES], or WPA [TKIP + WPA2
[AES]).
• RADIUS server IP Address. Enter the IP address of the
RADIUS server.
• RADIUS server Port. The RADIUS server port number is
listed in this field.
• RADIUS server Shared Secret. Enter the Shared
Secret.
Note: If you use a wireless computer to configure wireless security settings, you will be
disconnected when you click Apply. Reconfigure your wireless computer to match
the new settings, or access the wireless router from a wired computer to make
further changes.
Note: On this screen, you specify wireless settings for both wireless networks: the 2.4
GHz and the 5 GHz.
Table 2-1. Wireless Settings (continued)
Settings Description
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3. Set the Security Options for the 2.4 GHz network first by selecting the WEP radio button in
the Security Options section:
4. Select the Authentication Type: Automatic or Shared Key.
5. Select the Encryption Strength setting:
• WEP 64-bit encryption. Enter 10 hexadecimal digits (any combination of 0–9, a–f, or
A–F).
• WEP 128-bit encryption. Enter 26 hexadecimal digits (any combination of 0–9, a–f, or
A–F).
6. Enter the encryption keys. You can manually or automatically program the four data
encryption keys. These values must be identical on all computers and access points in your
network:
Figure 2-3
Note: The authentication scheme is separate from the data encryption. You can select
an automatic authentication scheme, which may not run authentication, but still
leaves the data transmissions encrypted. If you require strong security, use both
the Shared Key and WEP encryption settings.
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– Passphrase. To use a passphrase to generate the keys, enter a passphrase, and click
Generate. This automatically creates the keys. Wireless stations must use the passphrase
or keys to access the wireless router.
– Key 1 – Key 4. These values are not case-sensitive. You can manually enter the four data
encryption keys. These values must be identical on all computers and access points in your
network. Enter 10 hexadecimal digits (any combination of 0–9, a–f, or A–F).
7. Select which of the four keys will be the default.
Data transmissions are always encrypted using the default key. The other keys can be used
only to decrypt received data. The four entries are disabled if WPA-PSK or WPA
authentication is selected.
8. Specify the wireless setting for the 5 GHz wireless network the same as you did for the 2.4
GHz wireless network.
9. Click Apply to save your settings.
Configuring WPA, WPA2, or WPA/WPA2 Wireless Security
To set up wireless security, you can either manually configure it in the Wireless Settings screen, or
you can use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/
WPA2 security (see “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on
page 2-13.
Both WPA and WPA2 provide strong data security. WPA with TKIP is a software implementation
that can be used on Windows systems with Service Pack 2 or later. NETGEAR recommends using
WPA2 with AES, which provides the strongest security. WPA2 with AES is a hardware
implementation; see your device documentation before implementing it. Consult the product
documentation for your wireless adapter for instructions for configuring WPA settings.
Note: Not all wireless adapters support passphrase key generation.
Note: If you use a wireless computer to configure wireless security settings, you will be
disconnected when you click Apply. If this happens, reconfigure your wireless
computer to match the new settings, or access the wireless router from a wired
computer to make further changes.
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To configure WPA or WPA2 in the wireless router:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin and default password of password, or using whatever
password and LAN address you have chosen for the wireless router.
2. Select Wireless Settings from the main menu.
3. On the Wireless Setting screen, select the radio button for the WPA or WPA2 option of your
choice.
4. The settings displayed on the screen depend on which security option you select.
5. For WPA-PSK or WPA2-PSK, enter the passphrase.
6. For WPA/WPA2 Enterprise, enter the settings for the Radius server. For WPA-802.1x or
WPA2-802.1x, these settings are required for communication with the primary Radius server.
• WPA Mode. Select WPA [TKIP], WPA2 [AES], or WPA [TKIP] + WPA2 [AES].
• RADIUS Server IP Address. The IP address of the Radius server. The default is 0.0.0.0
• RADIUS Server Port. Port number of the Radius server. The default is 1812.
• RADIUS Server Shared Secret. This shared key is shared between the wireless access
point and the Radius server during authentication.
7. To save your settings, click Apply.
Figure 2-4
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Using Push 'N' Connect (WPS) to Configure Your Wireless
Network
If your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure
the wireless router’s SSID and security settings and, at the same time, connect the wireless client
securely and easily to the wireless router. Look for the symbol on your client device
(computers that will connect wirelessly to the wireless router are clients). WPS automatically
configures the network name (SSID) and wireless security settings for the wireless router (if the
wireless router is in its default state) and broadcasts these settings to the wireless client.
Some considerations regarding WPS are:
• WPS supports these types of wireless security: None, WPA-PSK, WPA2-PSK, and WEP (with
the authentication type set to Automatic on the Wireless Settings screen). WEP security with
shared key authentication is not supported by WPS.
• If your wireless network will include a combination of WPS capable devices and non-WPS
capable devices, NETGEAR suggests that you set up your wireless network and security
settings manually first, and use WPS only for adding additional WPS capable devices. See
“Adding Both WPS and Non-WPS Clients” on page 2-18.
A WPS client can be added using the Push Button method or the PIN method.
• Using the Push Button. This is the preferred method. See the following section, “Using a
WPS Button to Add a WPS Client” on page 2-14.
• Entering a PIN. For information about using the PIN method, see “Using PIN Entry to Add a
WPS Client” on page 2-15.
Note: NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup
(WPS) standard (for more information, see http://www.wi-fi.org). All other Wi-Fi-
certified and WPS-capable products should be compatible with NETGEAR
products that implement Push 'N' Connect.
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Using a WPS Button to Add a WPS Client
Any wireless computer or wireless adapter that will connect to the wireless router wirelessly is a
client. The client must support a WPS button, and must have a WPS configuration utility, such as
the NETGEAR Smart Wizard or Atheros Jumpstart.
To use the wireless router WPS button to add a WPS client:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin and default password of password, or using whatever LAN
address and password you have set up.
2. On the wireless router main menu, select Add a WPS Client, and then click Next. The
following screen displays:
By default, the Push Button (recommended) radio button is selected.
3. Either press the WPS button on the side of the wireless router, or click the onscreen button.
The wireless router tries to communicate with the client for 2 minutes.
4. Go to the client wireless computer, and run a WPS configuration utility. Follow the utility’s
instructions to click a WPS button.
5. Go back to the wireless router screen to check for a message.
Figure 2-5
WPS button
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The wireless router WPS screen displays a message confirming that the client was added to the
wireless network. The wireless router generates an SSID, and implements WPA/WPA2
wireless security. The wireless router will keep these wireless settings unless you change
them, or you clear the Keep Existing Wireless Settings check box in the WPS Settings
screen.
6. Note the new SSID and WPA/WPA2 password for the wireless network. You can view these
settings in the Wireless Settings screen. See “Manually Configuring Your Wireless Settings”
on page 2-4.
To access the Internet from any computer connected to your wireless router, launch a browser such
as Microsoft Internet Explorer or Mozilla Firefox. You should see the wireless router’s Internet
LED blink, indicating communication to the ISP.
Using PIN Entry to Add a WPS Client
Any wireless computer or wireless adapter that will connect to the wireless router wirelessly is a
client. The client must support a WPS PIN, and must have a WPS configuration utility, such as the
NETGEAR Smart Wizard or Atheros Jumpstart.
The first time you add a WPS client, make sure that the Keep Existing Wireless Settings check
box on the WPS Settings screen is cleared. This is the default setting for the wireless router, and
allows it to generate the SSID and WPA/WPA2 security settings when it implements WPS. After
WPS is implemented, the wireless router automatically selects this check box so that your SSID
and wireless security settings remain the same if other WPS-enabled devices are added later.
Figure 2-6
Note: If no WPS-capable client devices are located during the 2-minute time frame, the
SSID will not be changed, and no security will be implemented on the wireless
router.
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To use a PIN to add a WPS client:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin and default password of password, or using whatever LAN
address and password you have set up.
2. On the wireless router main menu, select Add a WPS Client (computers that will connect
wirelessly to the wireless router are clients), and then click Next. The Add WPS Client screen
displays:
3. Select the PIN Number radio button.
4. Go to the client wireless computer. Run a WPS configuration utility. Follow the utility’s
instructions to generate a PIN. Take note of the client PIN.
5. From the wireless router Add WPS Client screen, enter the client PIN number, and then click
Next.
– The wireless router tries to communicate with the client for 4 minutes.
– The wireless router WPS screen displays a message confirming that the client was added
to the wireless network. The wireless router generates an SSID, and implements WPA/
WPA2 wireless security.
6. Note the new SSID and WPA/WPA2 password for the wireless network. You can view these
settings in the Wireless Settings screen. See “Manually Configuring Your Wireless Settings”
on page 2-4
To access the Internet from any computer connected to your wireless router, launch a browser such
as Microsoft Internet Explorer or Mozilla Firefox. You should see the wireless router’s Internet
LED blink, indicating communication to the ISP.
Figure 2-7
Note: If no WPS-capable client devices are located during the 4-minute time frame, the
SSID will not be changed and no security will be implemented on the wireless
router.
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Configuring Advanced WPS Settings
From the Advanced menu, select Advanced Wireless Settings to display the following screen:
The WPS Settings area displays the wireless router PIN, and allow you to Disable Router’s PIN
and the Keep Existing Wireless Settings for either wireless network (2.4GHz or 5GHz).
By default, both Keep Existing Wireless Settings check boxes are unchecked. This allows the
wireless router to automatically generate the SSID and WPA/WPA2 security settings when it
implements WPS. After WPS is implemented or changes in wireless settings are applied, the
wireless router automatically selects this check box so that your SSID and wireless security
settings remain the same if you add WPS-enabled devices or if you manually add non WPS-
capable devices later.
Figure 2-8
Note: If you clear either Keep Existing Wireless Settings check box, all wireless
settings and connections will be lost for that wireless network.
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Connecting Additional Wireless Client Devices After WPS
Setup
You can add more WPS clients to your wireless network, or you can add a combination of WPS-
enabled clients and clients without WPS.
Adding More WPS Clients
To add a wireless client device that is WPS-enabled:
1. Follow the procedures in “Using a WPS Button to Add a WPS Client” on page 2-14 or “Using
PIN Entry to Add a WPS Client” on page 2-15.
2. To view a list of all devices connected to your wireless router (including wireless and
Ethernet-connected), see “Viewing a List of Attached Devices” on page 4-10.
Adding Both WPS and Non-WPS Clients
For non-WPS clients, you cannot use the WPS setup procedures to add them to the wireless
network. You must record, and then manually enter your security settings (see “Manually
Configuring Your Wireless Settings” on page 2-4).
To connect a combination of non-WPS enabled and WPS-Enabled clients to the wireless router:
1. Restore the wireless router to its factory default settings (press both the Wireless and WPS
buttons on the side of the wireless router for 5 seconds).
When the factory settings are restored, all existing wireless clients are disassociated and
disconnected from the wireless router.
2. Configure the network names (SSIDs), select the WPA/PSK + WPA2/PSK radio button on the
Wireless Settings screen (see “Manually Configuring Your Wireless Settings” on page 2-4).
and click Apply. On the WPA/PSK + WPA2/PSK screen, select a passphrase and click Apply.
Record this information to add additional clients.
Note: Your wireless settings remain the same when you add another WPS-enabled client,
as long as the Keep Existing Wireless Settings check box is selected in the
Advanced Wireless screen (listed under the Advanced heading in the wireless
router main menu). If you clear this check box, when you add the client, a new
SSID and passphrase will be generated, and all existing connected wireless clients
will be disassociated and disconnected from the wireless router.
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3. For the non-WPS devices that you want to connect, open the networking utility and follow the
utility’s instructions to enter the security settings that you selected in Step 2 (the SSID, WPA/
PSK + WPA2/PSK security method, and passphrase).
4. For the WPS devices that you want to connect, follow the procedure “Using a WPS Button to
Add a WPS Client” on page 2-14 or “Using PIN Entry to Add a WPS Client” on page 2-15.
The settings that you configured in Step 2 are broadcast to the WPS devices so that they can
connect to the wireless router.
5. To view a list of all devices connected to your wireless router (including wireless and
Ethernet-connected), see “Viewing a List of Attached Devices” on page 4-10.
Note: To make sure that your new wireless settings remain in effect, verify that the
Keep Existing Wireless Settings checkbox is selected in the WPS Settings
screen.
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Restricting Access to Your Router
You can use the Advanced Wireless Settings screen to enable or disable the wireless router. From
the main menu, select Advanced Wireless Settings to display the following screen:
• Enable Wireless Router Radio.
You can completely turn off the wireless portion of the wireless router. For example, if you
use your notebook computer to wirelessly connect to your wireless router, and you take a
business trip, you can turn off the wireless portion of the wireless router while you are
traveling. Other members of your household who use computers connected to the wireless
router via Ethernet cables can still use the wireless router. To do this, clear the Enable
Wireless Router Radio check box on the Advanced Wireless Settings screen, and then click
Apply.
The Fragmentation Threshold, CTS/RTS Threshold, and Preamble Mode options are reserved
for wireless testing and advanced configuration only. Do not change these settings.
Figure 2-9
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• WPS Settings. For information about WPS settings, see “Using Push 'N' Connect (WPS) to
Configure Your Wireless Network” on page 2-13.
• Restricting access by MAC address. You can use a Wireless Card Access List to restrict
access. See “Restricting Access by MAC Address” on page 3-2.
Adding Guest Networks
Adding a guest network allows visitors at your home to use the Internet without having to know
your wireless security key. You can add a guest network to each wireless network, b/g/n 2.4 GHz
or a/n 5 GHz.
To add a guest network, do the following (these instructions shown are for the b/g/n guest network,
but apply to both):
1. Select Guest Network b/g/n from the Setup menu. The Guest Network Settings screen
appears
2. Select any of the following Wireless settings:
– Enable Guest Network – When this check box is selected, the guest network is enabled,
and guests can connect to your network using the SSID of this profile.
Figure 2-10
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– Enable SSID Broadcast – If selected, the Wireless Access Point broadcasts its name
(SSID) to all Wireless Stations. Stations with no SSID can adopt the correct SSID for
connections to this Access Point.
– Allow Guest to access MY Local Network – If selected any user who connects to this
SSID can access local networks associated with the router like users in the primary SSID.
3. Give the wireless network a name.
The name is case-sensitive and can be up to 32 characters. The same name must be assigned to
all wireless devices in your network. NETGEAR recommends that you change the name to a
different value.
4. Select a Security option from the list.
5. Click Apply to save your selections.
To add a guest network to the a/n wireless network, do the following:
1. Select Guest Network a/n from the Setup menu. The Guest Network Settings screen appears
2. Select any of the following Wireless settings:
• Enable Guest Network
• Enable SSID Broadcast
• Allow Guest to access MY Local Network
3. Enter a name for the guest wireless network.
Figure 2-11
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4. Select a Security option from the list. For a description of each Security option, see Security
Options in the table “Wireless Settings” on page 2-6
5. Click Apply to save your selections.
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Chapter 3
Protecting Your Network
This chapter describes how to use the content filtering and reporting features of the RangeMax
Dual Band Wireless-N Gigabit Router WNDR3700 to protect your network. You can find these
features by selecting the items under Content Filtering in the wireless router main menu.
This chapter includes the following sections:
• “Protecting Access to Your Wireless Router”
• “Restricting Access by MAC Address” on page 3-2
• “Blocking Access to Internet Sites” on page 3-4
• “Blocking Access to Internet Services” on page 3-5
• “Scheduling Blocking” on page 3-8
• “Viewing Logs of Web Access or Attempted Web Access” on page 3-8
• “Configuring E-mail Alert and Web Access Log Notifications” on page 3-9
• “Setting the Time” on page 3-11
Protecting Access to Your Wireless Router
For security reasons, the wireless router has its own user name and password. Also, after a period
of inactivity for a set length of time, the administrator login automatically disconnects. When
prompted, enter admin for the wireless router user name and password for the wireless router
password. You can use procedures in the following sections to change the wireless router
password and the amount of time for the administrator’s login time-out.
NETGEAR recommends that you change this password to a more secure password. The ideal
password should contain no dictionary words from any language, and should be a mixture of both
upper and lower case letters, numbers, and symbols. Your password can be up to 30 characters.
Note: The user name and password are not the same as a user name or password you
might use to log in to your Internet connection.
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Changing the Built-In Password
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin, default password of password, or using whatever password
and LAN address you have chosen for the wireless router.
2. From the main menu, under the Maintenance heading, select Set Password to display the Set
Password screen:
3. To change the password, first enter the old password, and then enter the new password twice.
4. Click Apply to save your changes.
Restricting Access by MAC Address
For increased security, you can restrict access to the wireless network to allow only specific PCs
based on their MAC addresses. You can restrict access to only trusted PCs so that unknown PCs
cannot wirelessly connect to the WNDR3700 router. MAC address filtering adds an obstacle
against unwanted access to your network, but the data broadcast over the wireless link is fully
exposed.
To restrict access based on MAC addresses:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin, and default password of password, or using whatever
password and LAN address you have chosen for the wireless router.
Note: After changing the password, you must log in again to continue the
configuration. If you have backed up the wireless router settings previously,
you should do a new backup so that the saved settings file includes the new
password.
Note: If you configure the router from a wireless computer, add your computer’s
MAC address to the access list. Otherwise you will lose your wireless
connection when you click Apply. You must then access the wireless router
from a wired computer, or from a wireless computer that is on the access
control list, to make any further changes.
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2. From the main menu, select Wireless Settings, and then click Setup Access List to display the
Wireless Card Access List screen.
3. Click Add to add a wireless device to the wireless access control list. The Wireless Card
Access Setup screen opens and displays a list of currently active wireless cards and their
Ethernet MAC addresses.
4. Adjust the list as needed for your network. You can add devices using either of the following
methods:
• If the computer is in the Available Wireless Cards table, select the radio button of that
computer to capture its MAC address.
Figure 3-1
Figure 3-2
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• Use the Add button to enter the MAC address of the device to be added. The MAC
address can usually be found on the bottom of the wireless device.
5. Click Add, and then click Apply to save these settings. Now, only devices on this list will be
allowed to wirelessly connect to the router.
Blocking Access to Internet Sites
The WNDR3700 router allows you to restrict access based on Web addresses and Web address
keywords. Up to 255 entries are supported in the Keyword list.
Keyword application examples:
• If the keyword XXX is specified, the URL www.zzzyyqq.com/xxx.html is blocked.
• If the keyword .com is specified, only websites with other domain suffixes (such as .edu, .org,
or .gov) can be viewed.
To block access to Internet sites:
1. Select Block Sites under Content Filtering in the main menu. The Block Sites screen displays.
Note: If no device name appears when you enter the MAC address, you can type a
descriptive name for the computer that you are adding.
Figure 3-3
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2. Enable keyword blocking by selecting either Per Schedule or Always.
To block by schedule, be sure to specify a time period in the Schedule screen. For information
about scheduling, see “Scheduling Blocking” on page 3-8.
Block all access to Internet browsing during a scheduled period by entering a dot (.) as the
keyword, and then set a schedule in the Schedule screen.
3. Add a keyword or domain by entering it in the keyword field and clicking Add Keyword. The
keyword or domain name then appears the Block sites containing these keywords or domain
names list.
Delete a keyword or domain name by selecting it from the list and clicking Delete Keyword.
4. You can specify one trusted user, which is a computer that is exempt from blocking and
logging. Specify a trusted user by entering that computer’s IP address in the Trusted IP
Address fields.
Since the trusted user is identified by IP address, you should configure that computer with a
fixed IP address.
5. Click Apply to save all your settings in the Block Sites screen.
Blocking Access to Internet Services
The wireless router allows you to block the use of certain Internet services by computers on your
network. This is called service blocking or port filtering. Services are functions performed by
server computers at the request of client computers. For example, Web servers serve Web pages,
time servers serve time and date information, and game hosts serve data about other players’
moves. When a computer on your network sends a request for service to a server computer on the
Internet, the requested service is identified by a service or port number. This number appears as the
destination port number in the transmitted IP packets. For example, a packet that is sent with
destination port number 80 is an HTTP (Web server) request.
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To block access to Internet services:
1. Select Block Services under Content Filtering in the main menu. The Block Services screen
displays.
2. Enable service blocking by selecting either Per Schedule or Always, and then click Apply.
To block by schedule, be sure to specify a time period in the Schedule screen. For information
about scheduling, see “Scheduling Blocking” on page 3-8.
3. Specify a service for blocking by clicking Add. The Block Services Setup screen displays.
Figure 3-4
Figure 3-5
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4. From the Service Type list, select the application or service to be allowed or blocked. The list
already displays several common services, but you are not limited to these choices. To add any
additional services or applications that do not already appear, select User Defined.
5. Select the radio button for the IP address configuration you want to block, and then enter the
IP addresses in the appropriate fields.
You can block the specified service for a single computer, a range of computers (having
consecutive IP addresses), or all computers on your network.
6. Click Add to enable your Block Services Setup selections.
Configuring a User-Defined Service
To define a service, first you must determine which port number or range of numbers is used by
the application. The service port numbers for many common protocols are defined by the Internet
Engineering Task Force (IETF) and published in RFC1700, “Assigned Numbers.” Service
numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of
the application. You can often determine port number information by contacting the publisher of
the application, by asking user groups or newsgroups, or by searching.
• Enter the starting port and ending port numbers. If the application uses a single port number,
enter that number in both fields.
• If you know that the application uses either TCP or UDP, select the appropriate protocol. If
you are not sure, select Both.
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Scheduling Blocking
To schedule blocking:
1. Select Schedule under Content Filtering in the main menu. The Schedule screen displays.
2. Configure the schedule for blocking keywords and services.
a. Days to Block. Select days on which you want to apply blocking by selecting the
appropriate check boxes. Select Every Day to select the check boxes for all days. Click
Apply.
b. Time of Day to Block. Select a start and end time in 24-hour format. Select All Day for
24-hour blocking. Click Apply.
Be sure to select your time zone in the E-mail screen as described in “Setting the Time” on
page 3-11.
3. Click Apply to save your settings.
Viewing Logs of Web Access or Attempted Web Access
The log is a detailed record of the websites you have accessed or attempted to access. Up to
256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no
log entries are made for the trusted user.
Figure 3-6
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Select Logs under Content Filtering in the main menu. The Logs screen displays.
To refresh the log screen, click the Refresh button.
To clear the log entries, click the Clear Log button.
To e-mail the log immediately, click the Send Log button.
Configuring E-mail Alert and Web Access Log Notifications
To receive logs and alerts by e-mail, you must provide your e-mail account information.
To configure e-mail alert and web access log notifications:
Figure 3-7
Table 3-1. Log Entry Descriptions
Field Description
Date and time The date and time the log entry was recorded.
Source IP The IP address of the initiating device for this log entry.
Target address The name or IP address of the website or newsgroup
visited or to which access was attempted.
Action Whether the access was blocked or allowed.
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1. Select E-mail under Content Filtering in the main menu. The E-mail screen displays.
2. To receive e-mail logs and alerts from the router, select the Turn E-mail Notification On
check box.
a. Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com) in
the Your Outgoing Mail Server field. You might be able to find this information in the
configuration screen of your e-mail program. If you leave this field blank, log and alert
messages will not be sent by e-mail.
b. Enter the e-mail address to which logs and alerts are sent in the Send To This E-mail
Address field. This e-mail address will also be used as the From address. If you leave this
field blank, log and alert messages will not be sent by e-mail.
3. If your outgoing e-mail server requires authentication, select the My Mail Server requires
authentication check box.
a. Enter your user name for the outgoing e-mail server in the User Name field.
b. Enter your password for the outgoing e-mail server in the Password field.
4. You can specify that logs are automatically sent by e-mail with these options:
• Send alert immediately. Select this check box for immediate notification of attempted
access to a blocked site or service.
Figure 3-8
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• Send Logs According to this Schedule. Specifies how often to send the logs: Hourly,
Daily, Weekly, or When Full.
– Day. Specifies which day of the week to send the log. Relevant when the log is sent
weekly or daily.
– Time. Specifies the time of day to send the log. Relevant when the log is sent daily or
weekly.
If you select the Weekly, Daily, or Hourly option and the log fills up before the specified
period, the log is automatically e-mailed to the specified e-mail address. After the log is sent,
the log is cleared from the router’s memory. If the router cannot e-mail the log file, the log
buffer might fill up. In this case, the router overwrites the log and discards its contents.
5. Click Apply to save your settings.
So that the log entries are correctly time-stamped and sent at the correct time, be sure to set the
time as described in the next section.
Setting the Time
The WNDR3700 router uses the Network Time Protocol (NTP) to obtain the current time and date
from one of several network time servers on the Internet. To localize the time for your log entries,
you must specify your time zone:
• Time Zone. Select your local time zone. This setting is used for the blocking schedule and for
time-stamping log entries.
• Automatically Adjust for Daylight Savings Time. Select this check box if your region
supports daylight savings time. When this check box is set, the router will adjust the time by
adding one hour during the daylight savings time period. When daylight savings time ends, be
sure to un-check this check box.
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Chapter 4
Using Network Monitoring Tools
This chapter describes features to help you manage your RangeMax Dual Band Wireless-N
Gigabit Router WNDR3700.
This chapter includes the following sections:
• “Upgrading the Router Firmware”
• “Viewing Wireless Router Status Information” on page 4-5
• “Viewing a List of Attached Devices” on page 4-10
• “Managing the Configuration File” on page 4-11
• “Enabling Remote Management Access” on page 4-13
• “Traffic Meter” on page 4-15
Upgrading the Router Firmware
The routing software (also called firmware) of the WNDR3700 router is stored in flash memory,
and can be upgraded as NETGEAR releases new software. Your router can download and install
the new software, or you can download upgrade files from the NETGEAR website and manually
send the upgrade file to the router using your browser.
Tip: To ensure that you are always using the latest router firmware, enable the Firmware
Upgrade Assistant feature so that the router will automatically detect a new version
of the firmware on the Internet and alert you to its availability.
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The Checking for Firmware Updates screen appears at login unless you clear the Check for
Updated Firmware Upon Log-in check box.
A screen is also provided for upgrading the router. From the main menu, under Maintenance,
select Router Upgrade to display the Router Upgrade screen.
From this screen, you can check for new software versions by clicking the Check button. If a new
version is found, you can download and install it in one step. To enable the Smart Wizard to
automatically check for a new software version upon login, select the Check for New Version
Upon Log-in check box.
Alternatively, you can manually install an upgrade file stored on your computer.
Figure 4-1
Figure 4-2
Tip: Before upgrading the router software, use the router Settings Backup screen to save
your configuration settings. A router upgrade might cause the router settings to
revert to the factory defaults. If this happens, after completing the upgrade, you can
restore your settings from the backup.
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Upgrading Automatically to New Router Software
If you have selected Check for New Version Upon Log-in, your router alerts you to the new
software when you log in. Otherwise, you can click the Check button in the Router Upgrade
screen to search for new software.
If the router discovers a newer version of software, the message on the left displays when you log
in. If no new firmware is available, the message on the right displays.
To automatically upgrade to the new software, click Yes to allow the router to download and
install the new software file from NETGEAR.
When the upload is complete, your router automatically restarts. The upgrade process typically
takes about three minutes. Read the new software release notes to determine whether you must
reconfigure the router after upgrading.
Upgrading Manually to New Router Software
To manually select, download, and install new software to your router:
1. Under Maintenance on the main menu, select Router Status. Note the version number of your
router firmware.
2. Go to the WNDR3700 support page on the NETGEAR website at
http://www.netgear.com/support.
3. Check the most recent firmware version offered against the firmware version shown in the
Router Status screen.
Figure 4-3
Warning: When uploading software to the WNDR3700 router, do not interrupt the Web
browser by closing the window, clicking a link, or loading a new page. If the
browser is interrupted, it could corrupt the software.
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4. If the version on the NETGEAR website is more recent, download the file to your computer.
5. Under Maintenance on the main menu, select Router Upgrade.
6. Click Browse, and locate the firmware image that you downloaded to your PC (the file ends in
.img or .chk).
7. Click Upload to send the firmware to the router.
When the upload is complete, your router automatically restarts. The upgrade process
typically takes about three minutes. Read the new software release notes to determine whether
you must reconfigure the router after upgrading.
Warning: When uploading software to the WNDR3700 router, do not interrupt the
Web browser by closing the window, clicking a link, or loading a new
page. If the browser is interrupted, it could corrupt the software.
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Viewing Wireless Router Status Information
To view router status and usage information, from the main menu, under the Maintenance heading,
select Router Status. The Router Status screen displays.
Figure 4-4
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You can use the Show Statistics and Connection Status buttons to view additional status
information, as described in “Connection Status” on page 4-8 and “Statistics” on page 4-9. The
following table explains Router Status screen fields.
Table 4-1. Wireless Router Status Fields
Field Description
Hardware Version The router model.
Firmware Version The version of the router firmware. It changes if you upgrade the router.
GUI Language Version The localized language of the GUI.
Internet
Port
MAC Address The Media Access Control address. This is the unique physical address
being used by the Internet (WAN) port of the router.
IP Address The IP address being used by the Internet (WAN) port of the router. If no
address is shown, or is 0.0.0.0, the router cannot connect to the Internet.
DHCP • None. The router uses a fixed IP address on the WAN.
• DHCP Client. The router obtains an IP address dynamically from the ISP.
IP Subnet Mask The IP subnet mask being used by the Internet (WAN) port of the router. For
an explanation of subnet masks and subnet addressing, click the link to the
online document “TCP/IP Networking Basics” in Appendix B.
Domain Name
Server
The Domain Name Server addresses being used by the router. A Domain
Name Server translates human-language URLs such as www.netgear.com
into IP addresses.
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LAN Port MAC Address The Media Access Control address. This is the unique physical address
being used by the Ethernet (LAN) port of the router.
IP Address The IP address being used by the Ethernet (LAN) port of the router. The
default is 192.168.1.1.
DHCP Identifies whether the router’s built-in DHCP server is active for the LAN-
attached devices.
IP Subnet Mask The IP subnet mask being used by the Ethernet (LAN) port of the router.
The default is 255.255.255.0.
Wireless
Port
Wireless
Settings a/n
Name (SSID): The 11N wireless network name (SSID) being used by the
wireless port of the router. The default is NETGEAR-5G.
Region: The geographic region where the router is being used. It might be
illegal to use the wireless features of the router in some parts of the world.
Channel: Identifies the operating channel of the wireless port being used.
The default channel is 36. If there is an Auto option in the channel list and
you select it, the router will find the best operating channel available. If you
notice interference from nearby devices, you can select a different channel.
Mode: Indicates the wireless communication mode:
• Up to 54Mbps
• Up to 130Mbps
• Up to 300Mbps (default)
Wireless AP: Indicates whether the radio feature of the router is enabled. If
this feature is not enabled, the Wireless light on the front panel is off.
Broadcast Name: Indicates whether the router is broadcasting its SSID.
Table 4-1. Wireless Router Status Fields (continued)
Field Description
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Connection Status
To view the connection status, on the Router Status screen, click Connection Status.
Wireless
Settings b/g/n
Name (SSID): The 11N wireless network name (SSID) being used by the
wireless port of the router. The default is NETGEAR.
Region: The geographic region where the router is being used. It might be
illegal to use the wireless features of the router in some parts of the world.
Channel: Identifies the operating channel of the wireless port being used.
The default channel is Auto. When Auto is selected, the router will find the
best operating channel available. If you notice interference from nearby
devices, you can select a different channel. Channels 1, 6, and 11 will not
interfere with each other.
Mode: Indicates the wireless communication mode:
• Up to 54Mbps
• Up to 130Mbps (default)
• Up to 300Mbps
Wireless AP: Indicates whether the radio feature of the router is enabled. If
this feature is not enabled, the Wireless light on the front panel is off.
Broadcast Name: Indicates whether the router is broadcasting its SSID.
Wi-Fi Protected Setup b/g/n Indicates whether Wi-Fi Protected Setup is configured for the b/g/n network.
Wi-Fi Protected Setup a/n Indicates whether Wi-Fi Protected Setup is configured for the a/n network.
Figure 4-5
Table 4-1. Wireless Router Status Fields (continued)
Field Description
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The following table describes the connection status settings.
• Click the Release button to release the connection status items (that is, all items return to 0).
• Click the Renew button to renew to the connection status items (that is, all items are
refreshed).
• Click the Close Window button to close the Connection Status screen.
Statistics
To view statistics, on the Router Status screen, click Show Statistics.
Table 4-2. Connection Status Settings
Item Description
IP Address The IP address that is assigned to the router.
Subnet Mask The subnet mask that is assigned to the router.
Default Gateway The IP address for the default gateway that the router communicates with.
DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides
the TCP/IP configuration for all the computers that are connected to the router.
DNS Server The IP address of the Domain Name Service server that provides translation of
network names to IP addresses.
Lease Obtained The date and time that the lease was obtained.
Lease Expires The date and time that the lease will expire.
Figure 4-6
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The following table describes the router statistics.
• To change the polling frequency, enter a time in seconds in the Poll Interval field, and click
Set Interval.
• To stop the polling entirely, click Stop.
Viewing a List of Attached Devices
The Attached Devices table lists all IP devices that the router has discovered on the local network.
From the main menu, under Maintenance, select Attached Devices to view the table.
Table 4-3. Router Statistics
Item Description
System Up Time The time elapsed since the router was last restarted.
Port The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the
screen displays:
Status The link status of the port.
TxPkts The number of packets transmitted on this port since reset or manual clear.
RxPkts The number of packets received on this port since reset or manual clear.
Collisions The number of collisions on this port since reset or manual clear.
Tx B/s The current transmission (outbound) bandwidth used on the WAN and LAN ports.
Rx B/s The current reception (inbound) bandwidth used on the WAN and LAN ports.
Up Time The time elapsed since this port acquired the link.
Poll Interval The intervals at which the statistics are updated in this screen.
Figure 4-7
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For each device, the table shows the IP address, NetBIOS host name or device name (if available),
and the Ethernet MAC address. To force the router to look for attached devices, click Refresh.
Managing the Configuration File
The configuration settings of the WNDR3700 router are stored within the router in a configuration
file. You can back up (save) this file to your computer, restore it, or reset it to the factory default
settings. From the main menu, under Maintenance, select Backup Settings.
The following sections describe the available options.
Backing Up and Restoring the Configuration
The Restore and Backup options in the Backup Settings screen let you save and retrieve a file
containing your router’s configuration settings.
Note: If the router is rebooted, the table data is lost until the router rediscovers the
devices.
Figure 4-8
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To save your settings, click Back Up. Your browser extracts the configuration file from the router
and prompts you for a location on your computer to store the file. You can give the file a
meaningful name at this time, such as comcast.cfg.
To restore your settings from a saved configuration file, enter the full path to the file on your
computer, or click Browse to browse to the file. When you have located it, click Restore to send
the file to the router. The router then reboots automatically.
Erasing the Configuration
Under some circumstances (for example, if you move the router to a different network or if you
have forgotten the password), you might want to erase the configuration and restore the factory
default settings. After an erase, the router’s user name is admin, the password is password, the
LAN IP address is 192.168.1.1 (or www.routerlogin.net), and its DHCP server is enabled.
• To erase the configuration, click the Erase button in the Backup Settings screen.
• To restore the factory default configuration settings when you do not know the login password
or IP address, you must use the restore factory settings button on the bottom of the router (see
“Restoring the Default Configuration and Password” on page 8-14).
Tip: Before saving your configuration file, change the administrator password to the
default, password. Then change it again after you have saved the configuration file.
If you forget the password, you will need to reset the configuration to factory
defaults.
Warning: Do not interrupt the reboot process.
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Enabling Remote Management Access
The remote management feature allows you to upgrade or check the status of your WNDR3700
router via the Internet. From the main menu, under Advanced, select Remote Management.
To configure your router for remote management:
1. Select the Turn Remote Management On check box.
2. Under Allow Remote Access By, specify what external IP addresses will be allowed to access
the router’s remote management.
• To allow access from any IP address on the Internet, select Everyone.
• To allow access from a range of IP addresses on the Internet, select IP Address Range.
Enter a beginning and ending IP address to define the allowed range.
Figure 4-9
Note: Be sure to change the router’s default configuration password to a very secure
password. The ideal password should contain no dictionary words from any
language, and should be a mixture of letters (both uppercase and lowercase),
numbers, and symbols. Your password can be up to 30 characters.
Note: For enhanced security, restrict access to as few external IP addresses as
practical.
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• To allow access from a single IP address on the Internet, select Only This Computer.
Enter the IP address that will be allowed access.
3. Specify the port number for accessing the management interface.
Normal Web browser access uses the standard HTTP service port 80. For greater security,
enter a custom port number for the remote management Web interface. Choose a number
between 1024 and 65535, but do not use the number of any common service port. The default
is 8080, which is a common alternate for HTTP.
4. Click Apply to have your changes take effect.
Note: When accessing your router from the Internet, type your router’s WAN IP address
into your browser’s address or location field, followed by a colon (:) and the
custom port number. For example, if your external address is 134.177.0.123 and
you use port number 8080, then enter http://134.177.0.123:8080 in your browser.
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Traffic Meter
Traffic Metering allows you to monitor the volume of Internet traffic passing through your router’s
Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly
limit, and get a live update of traffic usage.
To monitor traffic on your router, do the following:
1. On the Advanced menu, click Traffic Meter.
2. To enable the Traffic Meter, click the Enable Traffic Meter check box.
Figure 4-10
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3. If you would like to record and restrict the volume of Internet traffic, click the Traffic volume
control by radio button. You can select one of the following options for controlling the traffic
volume:
• No Limit – No restriction is applied when the traffic limit is reached.
• Download only – The restriction is applied to incoming traffic only.
• Both Directions – The restriction is applied to both incoming and outgoing traffic.
4. You can limit the amount of data traffic allowed per month:
• By specifying how many Mbytes per month are allowed.
• By specifying how many hours of traffic are allowed.
5. Set the Traffic Counter to begin at a specific time and date.
6. Set up Traffic Control to issue a warning message before the month limit of Mbytes or Hours
is reached. You can select one of the following to occur when the limit is attained:
• The Internet LED flashes green or amber.
• The Internet connection is disconnected and disabled.
7. Set up Internet Traffic Statistics to monitor the data traffic.
8. Click the Traffic Status button if you want a live update on Internet traffic status on your
router.
9. Click Apply to save your settings.
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Chapter 5
Customizing Your Network Settings
This chapter describes advanced features of the RangeMax Dual Band Wireless-N Gigabit Router
WNDR3700. This chapter includes the following sections:
• “Using the LAN Setup Options”
• “Using a Dynamic DNS Service” on page 5-5
• “Configuring the WAN Setup Options” on page 5-7
• “Configuring Static Routes” on page 5-9
• “Allowing Inbound Connections to Your Network” on page 5-11
• “Configuring Port Forwarding to Local Servers” on page 5-16
• “Configuring Port Triggering” on page 5-18
• “Wireless Repeating (Also Called WDS)” on page 5-22
Using the LAN Setup Options
The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host
Configuration Protocol (DHCP) and Routing Information Protocol (RIP).
The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a
DHCP server. The router’s default LAN IP configuration is:
• LAN IP address: 192.168.1.1
• Subnet mask: 255.255.255.0
These addresses are part of the designated private address range for use in private networks and
should be suitable for most applications. If your network has a requirement to use a different IP
addressing scheme, you can make those changes in the LAN Setup screen.
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To configure LAN IP settings, log in to the router, and under the Advanced heading, select LAN
Setup. The following screen displays:
If you make changes you must click Apply in order for the changes to take effect.
The LAN Setup fields are explained in the following table.
Figure 5-1
Note: If you change the LAN IP address of the router while connected through the
browser, you will be disconnected. You must then open a new connection to the
new IP address and log in again.
Table 5-1. LAN Setup
Settings Description
Device Name A descriptive name for the router, which will be shown in the
Network on Windows Vista and the Network Explorer on all
Windows systems. The Device Name field cannot be blank.
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LAN TCP/IP
Setup
IP Address The LAN IP address of the wireless router.
IP Subnet Mask The LAN subnet mask of the wireless router. Combined
with the IP address, the IP Subnet Mask allows a device to
know which other addresses are local to it, and which must
be reached through a gateway or wireless router.
RIP Direction RIP (Router Information Protocol) allows a wireless router
to exchange routing information with other routers. This
setting controls how the wireless router sends and receives
RIP packets. Both is the default.
• Both or Out Only. The wireless router broadcasts its
routing table periodically.
• Both or In Only. The wireless router incorporates the RIP
information that it receives.
RIP Version This controls the format and the broadcasting method of the
RIP packets that the wireless router sends. It recognizes
both formats when receiving. By default, the RIP function is
disabled.
• RIP-1 is universally supported. It is adequate for most
networks, unless you have an unusual network setup.
• RIP-2 carries more information. Both RIP-2B and RIP-2M
send the routing data in RIP-2 format. RIP-2B uses
subnet broadcasting. RIP-2M uses multicasting.
DHCP Server
For more
information
Use Router as a DHCP
Server
This check box is usually selected so that the wireless
router functions as a Dynamic Host Configuration Protocol
(DHCP) server. See “Using the Router as a DHCP Server”
on page 5-4.
Starting IP Address Specify the start of the range for the pool of IP addresses in
the same subnet as the wireless router.
Ending IP Address Specify the end of the range for the pool of IP addresses in
the same subnet as the wireless router.
Address Reservation
For more information, see “Address
Reservation” on page 5-4.
When you specify a reserved IP address for a computer on
the LAN, that computer receives the same IP address each
time it access the router’s DHCP server. Assign reserved IP
addresses to servers that require permanent IP settings.
Table 5-1. LAN Setup
Settings Description
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Using the Router as a DHCP Server
By default, the router functions as a DHCP server, allowing it to assign IP, DNS server, and default
gateway addresses to all computers connected to the router’s LAN. The assigned default gateway
address is the LAN address of the router. The router assigns IP addresses to the attached computers
from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to
avoid duplicate addresses on the LAN.
For most applications, the default DHCP and TCP/IP settings of the router are satisfactory. Click
the link to the online document “TCP/IP Networking Basics” in Appendix B for an explanation of
DHCP and information about how to assign IP addresses for your network.
Specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP
address. These addresses should be part of the same IP address subnet as the router’s LAN IP
address. Using the default addressing scheme, you should define a range between 192.168.1.2 and
192.168.1.254, although you might wish to save part of the range for devices with fixed addresses.
The router delivers the following parameters to any LAN device that requests DHCP:
• An IP Address from the range you have defined
• Subnet Mask
• Gateway IP Address (the router’s LAN IP address)
• Primary DNS Server (if you entered a primary DNS address in the Basic Settings screen;
otherwise, the router’s LAN IP address)
• Secondary DNS Server (if you entered a secondary DNS address in the Basic Settings screen)
To use another device on your network as the DHCP server, or to manually configure the network
settings of all of your computers, clear the Use Router as DHCP Server check box. Otherwise,
leave it selected. If this service is not selected and no other DHCP server is available on your
network, you will need to set your computers’ IP addresses manually or they will not be able to
access the router.
Address Reservation
When you specify a reserved IP address for a computer on the LAN, that computer always
receives the same IP address each time it accesses the router’s DHCP server. Reserved IP
addresses should be assigned to computers or servers that require permanent IP settings.
To reserve an IP address:
1. Click Add.
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2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP
address from the router’s LAN subnet, such as 192.168.1.x.)
3. Type the MAC address of the computer or server.
4. Click Apply to enter the reserved address into the table.
To edit or delete a reserved address entry:
1. Select the radio button next to the reserved address you want to edit or delete.
2. Click Edit or Delete.
Using a Dynamic DNS Service
If your Internet Service Provider (ISP) gave you a permanently assigned IP address, you can
register a domain name and have that name linked with your IP address by public Domain Name
Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do
not know in advance what your IP address will be, and the address can change frequently. In this
case, you can use a commercial Dynamic DNS service, which allows you to register your domain
to their IP address, and forwards traffic directed at your domain to your frequently changing IP
address.
Your router contains a client that can connect to the Dynamic DNS service provided by
DynDNS.org. You must first visit their website at www.dyndns.org and obtain an account and host
name, which you configure in the router. Then, whenever your ISP-assigned IP address changes,
Tip: If the computer is already present on your network, you can copy its MAC
address from the Attached Devices screen and paste it here.
Note: The reserved address is not assigned until the next time the computer contacts
the router’s DHCP server. Reboot the computer or access its IP configuration
and force a DHCP release and renew.
Note: If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the
Dynamic DNS service will not work because private addresses are not routed on
the Internet.
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your router automatically contacts the Dynamic DNS service provider, logs in to your account, and
registers your new IP address. If your host name is hostname, for example, you can reach your
router at hostname.dyndns.org.
From the main menu, under Advanced, select Dynamic DNS to display the Dynamic DNS screen.
To configure Dynamic DNS:
1. Register for an account with one of the Dynamic DNS service providers whose names appear
in the Service Provider list. For example, for DynDNS.org, select www.dyndns.org.
2. Select the Use a Dynamic DNS Service check box.
3. Select the name of your Dynamic DNS service provider.
4. Type the host name (or domain name) that your Dynamic DNS service provider gave you.
5. Type the user name for your Dynamic DNS account. This is the name that you use to log in to
your account, not your host name.
6. Type the password (or key) for your Dynamic DNS account.
7. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can
select the Use Wildcards check box to activate this feature.
For example, the wildcard feature causes *.yourhost.dyndns.org to be aliased to the same IP
address as yourhost.dyndns.org.
8. Click Apply to save your configuration.
Figure 5-2
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Configuring the WAN Setup Options
The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the
Maximum Transmit Unit (MTU) size, and enable the wireless router to respond to a ping on the
WAN (Internet) port. From the main menu, under Advanced, click WAN Setup to view the WAN
Setup screen.
The WAN Setup fields are described in the following table:
Figure 5-3
Table 5-2. WAN Setup Settings
Setting Description
Disable SPI Firewall The Stateful Packet Inspection (SPI) firewall protects your network and
computers against attacks and intrusions. A stateful packet firewall carefully
inspects incoming traffic packets, looking for known exploits such as
malformed, oversized, or out-of-sequence packets. The firewall should be
disabled only in special circumstances, such as when you are troubleshooting
application issues.
Default DMZ Server This feature is sometimes helpful when you are using some online games and
videoconferencing. Be careful when using this feature because it makes the
firewall security less effective. See the following section, Configuring Static
Routes.
Respond to Ping on Internet
Port
If you want the wireless router to respond to a ping from the Internet, select
this check box. This should be used only as a diagnostic tool, since it allows
your wireless router to be discovered. Do not select this check box unless you
have a specific reason to do so.
MTU Size (in bytes) The normal MTU (Maximum Transmit Unit) value for most Ethernet networks
is 1500 bytes, or 1492 Bytes for PPPoE connections. For some ISPs you
might need to reduce the MTU. This is rarely required, and should not be done
unless you are sure it is necessary for your ISP connection. See “Changing
the MTU Size” on page 6-6.
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Setting Up a Default DMZ Server
The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation (NAT).
The router is programmed to recognize some of these applications and to work correctly with
them, but there are other applications that might not function well. In some cases, one local
computer can run the application correctly if that computer’s IP address is entered as the default
DMZ server.
Incoming traffic from the Internet is usually discarded by the router unless the traffic is a response
to one of your local computers or a service that you have configured in the Port Forwarding/Port
Triggering screen. Instead of discarding this traffic, you can have it forwarded to one computer on
your network. This computer is called the default DMZ server.
The WAN Setup screen lets you configure a default DMZ server.
To assign a computer or server to be a default DMZ server:
1. Click the Default DMZ Server check box.
2. Type the IP address.
NAT Filtering Network Address Translation (NAT) determines how the router processes
inbound traffic. Secured NAT provides a secured firewall to protect the
computers on the LAN from attacks from the Internet, but might prevent some
Internet games, point-to-point applications, or multimedia applications from
functioning. Open NAT provides a much less secured firewall, but allows
almost all Internet applications to function.
Disable SIP ALG Select this feature if you have a SIP (Session Initiation Protocol) telephone or
other SIP base devices, and you want them to communicate with other
people. If you have been unable to build a successful SIP connection,
selecting this check box allows for such a connection without compromising
other SIP ALG (Application-level gateway) firewall settings, such as Disable
SPI Firewall. If you are not using SIP devices, leave this check box
unchecked.
Warning: DMZ servers pose a security risk. A computer designated as the default DMZ
server loses much of the protection of the firewall and is exposed to exploits
from the Internet. If compromised, the DMZ server computer can be used to
attack other computers on your network.
Table 5-2. WAN Setup Settings
Setting Description
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3. Click Apply.
Configuring Static Routes
Static routes provide additional routing information to your router. Under usual circumstances, the
router has adequate routing information after it has been configured for Internet access, and you do
not need to configure additional static routes. You must configure static routes only for unusual
cases such as multiple routers or multiple IP subnets located on your network.
As an example of when a static route is needed, consider the following case:
• Your primary Internet access is through a cable modem to an ISP.
• You have an ISDN router on your home network for connecting to the company where you are
employed. This router’s address on your LAN is 192.168.1.100.
• Your company’s network address is 134.177.0.0.
When you first configured your router, two implicit static routes were created. A default route was
created with your ISP as the gateway, and a second static route was created to your local network
for all 192.168.1.x addresses. With this configuration, if you attempt to access a device on the
134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request
to the company where you are employed, and the request is likely to be denied by the company’s
firewall.
In this case you must define a static route, telling your router that 134.177.0.0 should be accessed
through the ISDN router at 192.168.1.100.
In this example:
• The Destination IP Address and IP Subnet Mask fields specify that this static route applies
to all 134.177.x.x addresses.
• The Gateway IP Address field specifies that all traffic for these addresses should be
forwarded to the ISDN router at 192.168.1.100.
•A Metric value of 1 will work since the ISDN router is on the LAN.
• Private is selected only as a precautionary security measure in case RIP is activated.
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Select Static Routes under Advanced in the main menu. The Static Routes screen displays.
To add or edit a static route:
1. Click Add to open the Static Routes screen.
2. In the Route Name field, type a name for this static route. (This is for identification purposes
only.)
3. Select the Private check box if you want to limit access to the LAN only. If Private is selected,
the static route is not reported in RIP.
4. Select the Active check box to make this route effective.
5. Type the destination IP address of the final destination.
6. Type the IP subnet mask for this destination.
If the destination is a single host, type 255.255.255.255.
7. Type the gateway IP address, which must be a router on the same LAN segment as the
WNDR3700 router.
Figure 5-4
Figure 5-5
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8. Type a number between 1 and 15 as the metric value.
This represents the number of routers between your network and the destination. Usually, a
setting of 2 or 3 works, but if this is a direct connection, set it to 1.
9. Click Apply to have the static route entered into the table.
Allowing Inbound Connections to Your Network
By default, the WNDR3700 router blocks any inbound traffic from the Internet to your computers
except for replies to your outbound traffic. However, you might need to create exceptions to this
rule for the following purposes:
• To allow remote computers on the Internet to access a server on your local network.
• To allow certain applications and games to work correctly when their replies are not
recognized by your router.
Your router provides two features for creating these exceptions: port forwarding and port
triggering. This section explains how a normal outbound connection works, followed by two
examples explaining how port forwarding and port triggering operate and how they differ.
How Your Computer Accesses a Remote Computer through Your
Router
When a computer on your network needs to access a computer on the Internet, your computer
sends your router a message containing source and destination address and process information.
Before forwarding your message to the remote computer, your router must modify the source
information and must create and track the communication session so that replies can be routed
back to your computer.
Here is an example of normal outbound traffic and the resulting inbound responses:
1. You open Internet Explorer, beginning a browser session on your computer. Invisible to you,
your operating system assigns a service number (port number) to every communication
process running on your computer. In this example, let’s say Windows assigns port number
5678 to this browser session.
2. You ask your browser to get a Web page from the Web server at www.example.com. Your
computer composes a Web page request message with the following address and
port information:
• The source address is your computer’s IP address.
• The source port number is 5678, the browser session.
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• The destination address is the IP address of www.example.com, which your computer
finds by asking a DNS server.
• The destination port number is 80, the standard port number for a Web server process.
Your computer then sends this request message to your router.
3. Your router creates an entry in its internal session table describing this communication session
between your computer and the Web server at www.example.com. Before sending the Web
page request message to www.example.com, your router stores the original information and
then modifies the source information in the request message, performing Network Address
Translation (NAT):
• The source address is replaced with your router’s public IP address.
This is necessary because your computer uses a private IP address that is not globally
unique and cannot be used on the Internet.
• The source port number is changed to a number chosen by the router, such as 33333. This
is necessary because two computers could independently be using the same session
number.
Your router then sends this request message through the Internet to the Web server at
www.example.com.
4. The Web server at www.example.com composes a return message with the requested Web
page data. The return message contains the following address and port information:
• The source address is the IP address of www.example.com.
• The source port number is 80, the standard port number for a Web server process.
• The destination address is the public IP address of your router.
• The destination port number is 33333.
The Web server then sends this reply message to your router.
5. Upon receiving the incoming message, your router checks its session table to determine
whether there is an active session for port number 33333. Finding an active session, the router
then modifies the message, restoring the original address information replaced by NAT. The
message now contains the following address and port information:
• The source address is the IP address of www.example.com.
• The source port number is 80, the standard port number for a Web server process.
• The destination address is your computer’s IP address.
• The destination port number is 5678, the browser session that made the initial request.
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Your router then sends this reply message to your computer, which displays the Web page
from www.example.com.
6. When you finish your browser session, your router eventually senses a period of inactivity in
the communications. Your router then removes the session information from its session table,
and incoming traffic is no longer accepted on port number 33333.
How Port Triggering Changes the Communication Process
In the preceding example, requests are sent to a remote computer by your router from a particular
service port number, and replies from the remote computer to your router are directed to that port
number. If the remote server sends a reply back to a different port number, your router will not
recognize it and will discard it. However, some application servers (such as FTP and IRC servers)
send replies back to multiple port numbers. Using the port triggering function of your router, you
can tell the router to open additional incoming ports when a particular outgoing port originates
a session.
An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination
port 6667. The IRC server not only responds to your originating source port, but also sends an
“identify” message to your computer on port 113. Using port triggering, you can tell the router,
“When you initiate a session with destination port 6667, you must also allow incoming traffic on
port 113 to reach the originating computer.” Using steps similar to the preceding example, the
following sequence shows the effects of the port triggering rule you have defined:
1. You open an IRC client program, beginning a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination port number
of 6667, the standard port number for an IRC server process. Your computer then sends this
request message to your router.
3. Your router creates an entry in its internal session table describing this communication session
between your computer and the IRC server. Your router stores the original information,
performs Network Address Translation (NAT) on the source address and port, and sends this
request message through the Internet to the IRC server.
4. Noting your port triggering rule, and having observed the destination port number of 6667,
your router creates an additional session entry to send any incoming port 113 traffic to your
computer.
5. The IRC server sends a return message to your router using the NAT-assigned source port (as
in the previous example, let’s say port 33333) as the destination port. The IRC server also
sends an “identify” message to your router with destination port 113.
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6. Upon receiving the incoming message to destination port 33333, your router checks its session
table to determine whether there is an active session for port number 33333. Finding an active
session, the router restores the original address information replaced by NAT and sends this
reply message to your computer.
7. Upon receiving the incoming message to destination port 113, your router checks its session
table and learns that there is an active session for port 113, associated with your computer. The
router replaces the message’s destination IP address with your computer’s IP address and
forwards the message to your computer.
8. When you finish your chat session, your router eventually senses a period of inactivity in the
communications. The router then removes the session information from its session table, and
incoming traffic is no longer accepted on port numbers 33333 or 113.
To configure port triggering, you need to know which inbound ports the application needs. Also,
you need to know the number of the outbound port that will trigger the opening of the inbound
ports. You can usually determine this information by contacting the publisher of the application, or
user groups or newsgroups.
How Port Forwarding Changes the Communication Process
In both of the preceding examples, your computer initiates an application session with a server
computer on the Internet. However, you might need to allow a client computer on the Internet to
initiate a connection to a server computer on your network. Normally, your router ignores any
inbound traffic that is not a response to your own outbound traffic. You can configure exceptions
to this default rule by using the port forwarding feature.
A typical application of port forwarding can be shown by reversing the client-server relationship
from our previous Web server example. In this case, a remote computer’s browser needs to access
a Web server running on a computer in your local network. Using port forwarding, you can tell the
router, “When you receive incoming traffic on port 80 (the standard port number for a Web server
process), forward it to the local computer at 192.168.1.123.” The following sequence shows the
effects of the port forwarding rule you have defined:
1. The user of a remote computer opens Internet Explorer and requests a Web page from
www.example.com, which resolves to the public IP address of your router. The remote
computer composes a Web page request message with the following destination information:
Note: Only one computer at a time can use the triggered application.
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• The destination address is the IP address of www.example.com, which is the address of
your router.
• The destination port number is 80, the standard port number for a Web server process.
The remote computer then sends this request message through the Internet to your router.
2. Your router receives the request message and looks in its rules table for any rules covering the
disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming port
80 traffic should be forwarded to local IP address 192.168.1.123. Therefore, your router
modifies the destination information in the request message:
The destination address is replaced with 192.168.1.123.
Your router then sends this request message to your local network.
3. Your Web server at 192.168.1.123 receives the request and composes a return message with
the requested Web page data. Your Web server then sends this reply message to your router.
4. Your router performs Network Address Translation (NAT) on the source IP address, and sends
this request message through the Internet to the remote computer, which displays the Web
page from www.example.com.
To configure port forwarding, you need to know which inbound ports the application needs. You
usually can determine this information by contacting the publisher of the application or user
groups or newsgroups.
How Port Forwarding Differs from Port Triggering
The following points summarize the differences between port forwarding and port triggering:
• Port triggering can be used by any computer on your network, although only one computer can
use it at a time.
• Port forwarding is configured for a single computer on your network.
• Port triggering does not need to know the computer’s IP address in advance. The IP address is
captured automatically.
• Port forwarding requires that you specify the computer’s IP address during configuration, and
the IP address must never change.
• Port triggering requires specific outbound traffic to open the inbound ports, and the triggered
ports are closed after a period of no activity.
• Port forwarding is always active and does not need to be triggered.
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Configuring Port Forwarding to Local Servers
Using the port forwarding feature, you can allow certain types of incoming traffic to reach servers
on your local network. For example, you might make a local Web server, FTP server, or game
server visible and available to the Internet.
Use the Port Forwarding screen to configure the router to forward specific incoming protocols to
computers on your local network. In addition to servers for specific applications, you can also
specify a default DMZ server to which all other incoming protocols are forwarded. The DMZ
server is configured in the WAN Setup screen, as discussed in “Setting Up a Default DMZ Server”
on page 5-8.
Before starting, you need to determine which type of service, application, or game you will
provide, and the local IP address of the computer that will provide the service. Be sure the
computer’s IP address never changes.
To configure port forwarding to a local server:
1. Select Port Forwarding/Port Triggering under Advanced in the main menu.
2. Select the Port Forwarding radio button as the Service type.
Tip: To ensure that your server computer always has the same IP address, use the
reserved IP address feature of your WNDR3700 router. See “Address Reservation”
on page 5-4 for instructions on how to use reserved IP addresses.
Figure 5-6
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3. From the Service Name list, select the service or game that you will host on your network.
If the service does not appear in the list, see the following section, “Adding a Custom
Service.”
4. In the corresponding Server IP Address box, enter the last digit of the IP address of your local
computer that will provide this service.
5. Click Add. The service appears in the list in the screen.
Adding a Custom Service
To define a service, game, or application that does not appear in the Service Name list, you must
first determine which port number or range of numbers is used by the application. You can usually
determine this information by contacting the publisher of the application or user groups or
newsgroups. When you have the port number information, follow these steps:
1. Select Port Forwarding/Port Triggering under Advanced in the main menu.
2. Select the Port Forwarding radio button as the Service type.
3. Click Add Custom Service.
4. In the Service Name field, enter a descriptive name.
5. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP.
6. In the Starting Port field, enter the beginning port number.
• If the application uses only a single port, enter the same port number in the Ending Port
field.
Figure 5-7
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• If the application uses a range of ports, enter the ending port number of the range in the
Ending Port field.
7. In the Server IP Address field, enter the IP address of your local computer that will provide
this service.
8. Click Apply. The service appears in the list in the Port Forwarding/Port Triggering screen.
Editing or Deleting a Port Forwarding Entry
To edit or delete a port forwarding entry:
1. In the table, select the button next to the service name.
2. Click Edit Service or Delete Service.
Application Example: Making a Local Web Server Public
If you host a Web server on your local network, you can use port forwarding to allow Web
requests from anyone on the Internet to reach your Web server.
To make a local Web server public:
1. Assign your Web server either a fixed IP address or a dynamic IP address using DHCP address
reservation, as explained in “Address Reservation” on page 5-4. In this example, your router
will always give your Web server an IP address of 192.168.1.33.
2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local
address of your Web server at 192.168.1.33.
HTTP (port 80) is the standard protocol for Web servers.
3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to
use the name as described in “Using a Dynamic DNS Service” on page 5-5.
To access your Web server from the Internet, a remote user must know the IP address that has
been assigned by your ISP. However, if you use a Dynamic DNS service, the remote user can
reach your server by a user-friendly Internet name, such as mynetgear.dyndns.org.
Configuring Port Triggering
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
• More than one local computer needs port forwarding for the same application (but not
simultaneously).
• An application needs to open incoming ports that are different from the outgoing port.
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When port triggering is enabled, the router monitors outbound traffic looking for a specified
outbound “trigger” port. When the router detects outbound traffic on that port, it remembers the IP
address of the local computer that sent the data. The router then temporarily opens the specified
incoming port or ports, and forwards incoming traffic on the triggered ports to the triggering
computer.
While port forwarding creates a static mapping of a port number or range to a single local
computer, port triggering can dynamically open ports to any computer that needs them and can
close the ports when they are no longer needed.
To configure port triggering, you need to know which inbound ports the application needs. Also,
you need to know the number of the outbound port that will trigger the opening of the inbound
ports. You can usually determine this information by contacting the publisher of the application or
user groups or newsgroups.
To set up port triggering:
1. Select Port Forwarding/Port Triggering under Advanced in the main menu. The
Forwarding/Port Triggering screen displays.
Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-
time communications such as instant messaging, or remote assistance (a feature in
Windows XP), you should also enable Universal Plug and Play (UPnP) according
to the instructions in “Universal Plug and Play” on page 6-13.
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2. Select the Port Triggering radio button. The port triggering information displays.
3. Clear the Disable Port Triggering check box.
4. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls
the inactivity timer for the designated inbound ports. The inbound ports close when the
inactivity time expires. This is required because the router cannot be sure when the application
has terminated.
Figure 5-8
Note: If the Disable Port Triggering check box is selected after you configure port
triggering, port triggering is disabled. However, any port triggering
configuration information you added to the router is retained even though it is
not used.
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5. Click Add Service.
6. In the Service Name field, type a descriptive service name.
7. In the Service User field, select Any (the default) to allow this service to be used by any
computer on the Internet. Otherwise, select Single address, and enter the IP address of one
computer to restrict the service to a particular computer.
8. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select
TCP/UDP.
9. In the Triggering Port field, enter the number of the outbound traffic port that will cause the
inbound ports to be opened.
10. Enter the inbound connection port information in the Connection Type, Starting Port, and
Ending Port fields.
11. Click Apply. The service appears in the Port Triggering Portmap table.
Figure 5-9
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Wireless Repeating (Also Called WDS)
The WNDR3700 router can be used with a wireless access point (AP) to build large bridged
wireless networks. Wireless repeating is a type of Wireless Distribution System (WDS).
The following figure shows a wireless repeating scenario:
To set up a wireless network using WDS,
the following conditions must be met for both APs:
• Both APs must use the same SSID, wireless channel, and encryption mode (see “Manually
Configuring Your Wireless Settings” on page 2-4 or “Using Push 'N' Connect (WPS) to
Configure Your Wireless Network” on page 2-13).
• Both APs must be on the same LAN IP subnet. That is, all the AP LAN IP addresses are in the
same network.
• All LAN devices (wired and wireless computers) must be configured to operate in the same
LAN network address range as the APs.
Warning: If you use the wireless repeating function, your options for wireless security
are limited to None or WEP. For more information about wireless security, see
Chapter 2, “Safeguarding Your Network.”
Figure 5-10
Repeater APBase Station AP
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Wireless Repeating Function
You can view or change wireless repeater settings for the wireless router. From the main menu of
the browser interface, under Advanced, click Wireless Repeating Function to display the
Wireless Repeating Function screen.
For each wireless radio (2.4GHz and 5GHz), the wireless router supports two modes of the
wireless repeating function, and allows you to control wireless client association:
• Wireless Repeater. The wireless router sends all traffic from its local wireless or wired
computers to a remote AP. To configure this mode, you must know the MAC address of the
remote parent AP.
• Wireless Base Station. The wireless router acts as the parent AP, bridging traffic to and from
the child repeater AP, as well as handling wireless and wired local computers. To configure
this mode, you must know the MAC addresses of the child repeater AP.
• Disable Wireless Client Association. Usually this check box is cleared so that the router is an
access point for wireless computers.
Figure 5-11
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If this check box is selected, the router communicates wirelessly only with other APs whose MAC
addresses are listed in this screen. The router still communicates with wire-connected LAN
devices.
Setting Up the Base Station
The wireless repeating function works only in hub and spoke mode. The units cannot be daisy
chained. You must know the wireless settings for both units. You must know the MAC address of
the remote unit. First, set up the base station, and then set up the repeater. To set up the base
station:
1. Set up both units with exactly the same wireless settings (SSID, mode, channel, and security).
Note that the wireless security option must be set to None or WEP.
Note: The WNDR3700 router is always in dual band concurrent mode, unless you turn
off one radio. Be aware that if you enable the wireless repeater in either radio band,
the wireless base station or wireless repeater cannot be enabled in the other radio
band. However, if you enable the wireless base station in either radio band and use
the other radio band as a wireless router or wireless base station, dual band
concurrent mode is not affected.
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2. Log into the wireless router base unit, under the Advanced heading, select Wireless
Repeating Function to display the Wireless Repeating Function screen.
3. In the Wireless Repeating Function screen (depending on the frequency you want to use),
select the Enable Wireless Repeating Function check box and the Wireless Base Station
radio button.
4. Enter the MAC address for one or more repeater units.
5. Click Apply to save your changes.
Figure 5-12
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Setting Up a Repeater Unit
Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless
connection to the base station.
To configure a WNDR3700 router as a repeater unit:
1. Log in to the router that will be the repeater. Check the Wireless Settings screen, and verify
that the wireless settings match the base unit exactly. The wireless security option must be set
to WEP or None.
2. In the Wireless Repeating Function screen (depending on the frequency you want to use),
select the Enable Wireless Repeating Function check box and the Wireless Repeater radio
button.
3. Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base
station, but different from the LAN IP of the base station
4. Click Apply to save your changes.
5. Verify connectivity across the LANs.
A computer on any wireless or wired LAN segment of the wireless router should be able to
connect to the Internet or share files and printers with any other wireless or wired computer or
server connected to the other AP.
Note: If you are using the WNDR3700 base station with a non-NETGEAR wireless
router as the repeater, you might need to change additional configuration settings.
In particular, you should disable the DHCP server function on the wireless
repeater AP.
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Chapter 6
Fine-Tuning Your Network
This chapter describes features to help you manage your RangeMax Dual Band Wireless-N
Gigabit Router WNDR3700.
This chapter includes the following sections:
• “Assessing Your Speed Requirements” on page 6-2
• “Optimizing Your Network Bandwidth” on page 6-3
• “Optimizing Wireless Performance” on page 6-5
• “Changing the MTU Size” on page 6-6
• “Quality of Service (QoS)” on page 6-7
Common connection types and their speed and security considerations are:
• Broadband Internet. Your Internet connection speed is determined by your modem type,
such as ADSL or cable modem, as well as the connection speed of the sites to which you
connect, and general Internet traffic. ADSL and cable modem connections are asymmetrical,
meaning they have a lower data rate to the Internet (upstream) than from the Internet
(downstream). Keep in mind that when you connect to another site that also has an
asymmetrical connection, the data rate between your sites is limited by each side’s upstream
data rate. A typical residential ADSL or cable modem connection provides a downstream
throughput of about 1 to 3 megabits per second (Mbps). Newer technologies such as ADSL2+
and Fiber to the Home (FTTH) will increase the connection speed to tens of Mbps.
• Wireless. Your RangeMax Dual Band Wireless-N Gigabit Router WNDR3700 provides a
wireless data throughput of up to 300 Mbps using technology called multiple input, multiple
output (MIMO), in which multiple antennas transmit multiple streams of data. The use of
multiple antennas also provides excellent range and coverage. With the introduction of the
newer WPA and WPA2 encryption and authentication protocols, wireless security is extremely
strong.
To get the best performance, use RangeMax adapters, such as the WNDA3100, for your
computers. Although the RangeMax router is compatible with older 802.11b and 802.11g
adapters, the use of these older wireless technologies in your network can result in lower
throughput overall (typically less than 10 Mbps for 802.11b and less than 40 Mbps for
802.11g). In addition, many older wireless products do not support the latest security
protocols, WPA and WPA2.
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• Powerline. For connecting rooms or floors that are blocked by obstructions or are distant
vertically, consider networking over your building’s AC wiring. NETGEAR’s Powerline HD
family of products delivers up to 200 Mbps to any outlet, while the older-generation XE
family of products delivers 14 Mbps or 85 Mbps. Data transmissions are encrypted for
security, and you can configure an individual network password to prevent neighbors from
connecting.
The Powerline HD family of products can coexist on the same network with older-generation
XE family products or HomePlug 1.0 products, but they are not interoperable with these older
products.
• Wired Ethernet. As gigabit-speed Ethernet ports (10/100/1000 Mbps) become common on
newer computers, wired Ethernet remains a good choice for speed, economy, and security.
Gigabit Ethernet can extend up to 100 meters with twisted-pair wiring of CAT-5e or better. A
wired connection is not susceptible to interference, and eavesdropping would require a
physical connection to your network.
Assessing Your Speed Requirements
Because your Internet connection is likely to operate at a much lower speed than your local
network, faster local networking technologies might not improve your Internet experience.
However, many emerging home applications require high data rates. For example:
• Streaming HD video requires 10 to 30 Mbps per stream. Because latency and packet loss can
disrupt your video, plan to provide at least twice the capacity you need.
• Streaming MP3 audio requires less than 1 Mbps per stream and does not strain most modern
networks. Like video, however, streaming audio is also sensitive to latency and packet loss, so
a congested network or a noisy link can cause problems.
Note: Actual data throughput will vary. Network conditions and environmental factors,
including volume of network traffic, building materials and construction, and
network overhead, can lower actual data throughput rate.
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• Backing up computers over the network has become popular due to the availability of
inexpensive mass storage. Table 6-1 shows the time to transfer 1 gigabyte (GB) of data using
various networking technologies.
Optimizing Your Network Bandwidth
As your network grows, it might consist of several segments of different networking technologies,
each providing different throughput. In planning your network, you should first consider which
devices will have the heaviest traffic flow between them. Examples are:
• A media center in one room streaming high-definition video from a server in another room
• A storage device that is used for backing up your computers
Table 6-1. Theoretical Transfer Time for 1 Gigabyte
Network Connection Theoretical Raw Transfer Time
Gigabit wired Ethernet 8 seconds
RangeMax NEXT Wireless-N 26 seconds
Powerline HD 40 seconds
100 Mbps wired Ethernet 80 seconds
802.11n wireless 45 seconds
802.11g wireless 150 seconds
802.11b wireless 700 seconds
10 Mbps wired Ethernet 800 seconds
Cable modem (3 Mbps) 2700 seconds
Analog modem (56 kbps) 144,000 seconds (40 hours)
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Next, consider the throughput of your network devices. Where possible, make the heaviest-traffic
connections using higher-speed technologies, with no lower-speed bottlenecks in the path.
Figure 6-1 shows a sample network using multiple networking technologies. In this network, the
two PCs with Gigabit (1000 Mbps) Ethernet adapters have a gigabit connection through the GS605
switch to the storage server. This connection should allow for extremely fast backups or quick
access to large files on the server. The PC connected through a pair of Powerline HD adapters is
limited to the 200 Mbps speed of the Powerline HD connection. Although any of the links in this
example would be sufficient for high-traffic applications such as streaming HD video, the use of
older devices such as 10 Mbps Ethernet or 802.11b wireless would create a significant bottleneck.
Figure 6-1
RangeMax Dual
Band Wireless-N
Gigabit Router
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Optimizing Wireless Performance
The speed and operating distance or range of your wireless connection can vary significantly based
on the physical placement of the wireless router. You should choose a location for your router that
will maximize the network speed.
The following list describes how to optimize wireless router performance.
• Identify critical wireless links.
If your network has several wireless devices, decide which wireless devices need the highest
data rate, and locate the router near them. Many wireless products have automatic data-rate
fallback, which allows increased distances without loss of connectivity. This also means that
devices that are farther away might be slower. Therefore, the most critical links in your
network are those where the traffic is high and the distances are great. Optimize those first.
• Choose placement carefully.
For best results, place your router:
– Near the center of the area in which your computers will operate.
– In an elevated location such as a high shelf where the wirelessly connected computers
have line-of-sight access (even if through walls).
– Avoid obstacles to wireless signals.
– Keep wireless devices at least 2 feet from large metal fixtures such as file cabinets,
refrigerators, pipes, metal ceilings, reinforced concrete, and metal partitions.
– Keep away from large amounts of water such as fish tanks and water coolers.
• Reduce interference.
– Avoid windows unless communicating between buildings.
– Place wireless devices away from various electromagnetic noise sources, especially those
in the 2400–2500 MHz frequency band. Common noise-creating sources are:
• Computers and fax machines (no closer than 1 foot)
• Copying machines, elevators, and cell phones (no closer than 6 feet)
Note: Failure to follow these guidelines can result in significant performance degradation
or inability to wirelessly connect to the router. For complete range and
performance specifications, click the link to the online document “Wireless
Networking Basics” in Appendix B.
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• Microwave ovens (no closer than 10 feet)
• Choose your settings.
– Use a scanning utility to determine what other wireless networks are operating nearby, and
choose an unused channel.
– Turn off SSID broadcast, and change the default SSID. Other nearby devices might
automatically try to connect to your network several times a second, which can cause
significant performance reduction.
• Set WPA2-PSK (AES) security to achieve the best wireless performance and the best security.
• Use WMM to improve the performance of voice and video traffic over the wireless link.
Changing the MTU Size
The Maximum Transmission Unit (MTU) is the largest data packet a network device transmits.
When one network device communicates across the Internet with another, the data packets travel
through many devices along the way. If any device in the data path has a lower MTU setting than
the other devices, the data packets must be split or “fragmented” to accommodate the one with the
smallest MTU.
The best MTU setting for NETGEAR equipment is often just the default value, and changing the
value might fix one problem but cause another. Leave MTU unchanged unless one of these
situations occurs:
• You have problems connecting to your ISP or other Internet service, and the technical support
of either the ISP or NETGEAR recommends changing the MTU setting. These might require
an MTU change:
– A secure website that won’t open, or displays only part of a Web page
– Yahoo e-mail
– MSN
– America Online’s DSL service
• You use VPN and have severe performance problems.
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• You used a program to optimize MTU for performance reasons, and now you have
connectivity or performance problems.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are
willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until
the problem goes away. Table 6-2 describes common MTU sizes and applications.
To change the MTU size:
1. In the main menu, under Advanced, select WAN Setup.
2. In the MTU Size field, enter a new size between 64 and 1500.
3. Click Apply to save the new configuration.
Quality of Service (QoS)
QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The
WNDR3700 router can provide QoS prioritization over the wireless link and on the Internet
connection. To configure QoS, use the QoS Setup screen.
Note: An incorrect MTU setting can cause Internet communication problems such as the
inability to access certain Web sites, frames within Web sites, secure login pages,
or FTP or POP servers.
Table 6-2. Common MTU Sizes
MTU Application
1500 The largest Ethernet packet size and the default value. This is the typical setting for non-
PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters,
and switches.
1492 Used in PPPoE environments.
1472 Maximum size to use for pinging. (Larger packets are fragmented.)
1468 Used in some DHCP environments.
1460 Usable by AOL if you don't have large e-mail attachments, for example.
1436 Used in PPTP environments or with VPN.
1400 Maximum size for AOL DSL.
576 Typical value to connect to dial-up ISPs.
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From the main menu, under Advanced, select QoS Setup. The QoS Setup screen displays:
Using WMM QoS for Wireless Multimedia Applications
The WNDR3700 router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize
wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of
wireless data packets from different applications based on four access categories: voice, video,
best effort, and background. For an application to receive the benefits of WMM QoS, both it and
the client running that application must be WMM enabled. Legacy applications that do not support
WMM, and applications that do not require QoS, are assigned to the best effort category, which
receives a lower priority than voice and video.
WMM QoS is enabled by default. You can disable it in the QoS Setup screen, shown in
Figure 6-2 on page 6-8, by clearing the Enable WMM check box and clicking Apply.
Configuring QoS for Internet Access
You can give prioritized Internet access to the following types of traffic:
• For specific applications
• For specific online games
• On individual Ethernet LAN ports of the router
• From a specific device by MAC address
Figure 6-2
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To specify prioritization of traffic, you must create a policy for the type of traffic and add the
policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists
many common applications and online games that can benefit from QoS handling.
QoS for Applications and Online Gaming
To create a QoS policy for applications and online games:
1. From the main menu, under Advanced, select QoS Setup. The QoS Setup screen displays, as
shown in Figure 6-2 on page 6-8.
2. Click Setup QoS Rule. The QoS Setup screen then displays the existing priority rules.
3. Click Add Priority Rule.
4. In the QoS Policy for field, type the name of the application or game.
5. In the Priority Category list, select either Applications or Online Gaming. In either case, a
list of predefined applications or games displays in the Applications drop-down list.
Figure 6-3
Figure 6-4
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6. From the Applications list, you can select an existing item, or you can scroll to the bottom of
the list and select Add a New Application or Add a New Game.
a. If you add a new entry, the screen expands as shown:
b. In the QoS Policy for field, enter a descriptive name for the new application or game.
c. Select the packet type, either TCP, UDP, or both (TCP/UDP), and specify the port
number or range of port numbers used by the application or game.
7. From the Priority drop-down list, select the priority that this traffic should receive relative to
other applications and traffic when accessing the Internet. The options are Low, Normal, High,
and Highest.
8. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen.
9. In the QoS Setup screen, select the Turn Internet Access QoS On check box.
10. Click Apply.
QoS for a Router LAN Port
To create a QoS policy for a device connected to one of the router’s LAN ports:
1. From the main menu, under Advanced, select QoS Setup. The QoS Setup screen displays, as
shown in Figure 6-2 on page 6-8.
2. Click the Setup QoS Rule button.
3. Click Add Priority Rule.
Figure 6-5
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4. From the Priority Category list, select Ethernet LAN Port. The QoS - Priority Rules screen
changes:
5. From the LAN port list, select the LAN port that will have a QoS policy.
6. From the Priority drop-down list, select the priority that this port’s traffic should receive
relative to other applications and traffic when accessing the Internet. The options are Low,
Normal, High, and Highest.
7. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen.
8. In the QoS Setup screen, select the Turn Internet Access QoS On check box.
9. Click Apply.
QoS for a MAC Address
To create a QoS policy for traffic from a specific MAC address, follow these steps:
1. From the main menu, under Advanced, select QoS Setup, and click the Setup QoS Rule
button. The QoS Setup screen displays, as shown in Figure 6-2 on page 6-8.
2. Click Add Priority Rule.
Figure 6-6
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3. From the Priority Category list, select MAC Address. The QoS - Priority Rules screen
changes:
4. If the device to be prioritized appears in the MAC Device List, select it. The information from
the MAC Device List will be used to populate the policy name, MAC Address, and Device
Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still
does not appear, you must complete these fields manually.
5. From the Priority drop-down list, select the priority that this device’s traffic should receive
relative to other applications and traffic when accessing the Internet. The options are Low,
Normal, High, and Highest.
6. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen.
7. In the QoS Setup screen, select the Turn Internet Access QoS On check box.
8. Click Apply.
Editing or Deleting an Existing QoS Policy
To edit or delete an existing QoS policy:
1. From the main menu, under Advanced, select QoS Setup. The QoS Setup screen displays, as
shown in Figure 6-2 on page 6-8.
2. Select the radio button next to the QoS policy to be edited or deleted, and do one of the
following:
• Click Delete to remove the QoS policy.
• Click Edit to edit the QoS policy. Follow the instructions in the preceding sections to
change the policy settings.
Figure 6-7
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3. Click Apply in the QoS Setup screen to save your changes.
Universal Plug and Play
Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, to
access the network and connect to other devices as needed. UPnP devices can automatically
discover the services from other registered UPnP devices on the network.
To turn on Universal Plug and Play:
1. From the main menu, under Advanced, click UPnP. The UPnP screen displays.
2. The available settings and information in this screen are:
• Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.
The default setting for UPnP is disabled. If this check box is not selected, the router does
not allow any device to automatically control the resources, such as port forwarding
(mapping) of the router.
• Advertisement Period. The advertisement period is how often the router broadcasts its
UPnP information. This value can range from 1 to 1440 minutes. The default period is 30
minutes. Shorter durations ensure that control points have current device status at the
expense of additional network traffic. Longer durations might compromise the freshness
of the device status but can significantly reduce network traffic.
Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-
time communications such as instant messaging, or remote assistance (a feature in
Windows XP), you should enable UPnP.
Figure 6-8
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• Advertisement Time To Live. The time to live for the advertisement is measured in hops
(steps) for each UPnP packet sent. The time to live hop count is the number of steps a
broadcast packet is allowed to propagate for each UPnP advertisement before it
disappears. The number of hops can range from 1 to 255. The default value for the
advertisement time to live is 4 hops, which should be fine for most home networks. If you
notice that some devices are not being updated or reached correctly, then it might be
necessary to increase this value.
• UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP
device that is currently accessing the router and which ports (Internal and External) that
device has opened. The UPnP Portmap Table also displays what type of port is open and
whether that port is still active for each IP address.
3. Click Apply to save your settings.
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Chapter 7
USB Storage
This chapter describes how to access and configure a USB storage drive attached to your router.
This chapter includes the following sections:
• “USB Drive Requirements”
• “File Sharing Scenarios” on page 7-2
• “ReadyShare Access” on page 7-10
• “USB Storage Basic Settings” on page 7-4
• “Configuring USB Storage Advanced Settings” on page 7-7
• “Unmounting a USB Drive” on page 7-10
• “Specifying Approved USB Devices” on page 7-11
• “Connecting to the USB Drive from a Remote Computer” on page 7-12
• “Connecting to the USB Drive with Microsoft Network Settings” on page 7-12
USB Drive Requirements
The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The
approximate USB bus speeds are shown below.
Note: The USB port on the router can be used only to connect USB storage devices like
flash drives or hard drives. Do not connect computers, USB modems, printers, CD
drives, or DVD drives to the router USB port.
Bus Speed/Sec
USB 1.1 12 Mbits
USB 2.0 480 Mbits
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Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and
other variables.
The router should work with most USB-compliant external flash and hard drives. For the most up-
to-date list of USB drives supported by the router, go to: http://kb.netgear.com/app/answers/detail/
/a_id/11280.
The router supports both READ and WRITE for FAT16, FAT32, NTFS, and Linux file systems
(EXT2 and EXT3).
File Sharing Scenarios
You can share files on the USB drive for a wide variety of business and recreational purposes. The
files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3.
pictures, and multimedia. USB drive applications include:
• Sharing multimedia with friends and family—sharing MP3 files, pictures, and other
multimedia with local and remote users.
• Sharing resources on your network—storing files in a central location so that you do not have
to power up a computer to perform local sharing. In addition, you can share files between
Macintosh, Linux, and PC computers by using the USB drive as a go-between across the
systems.
• Sharing files with offsite coworkers—sharing files such as Word documents, PowerPoint
presentations, and text files with remote users.
A few common uses are described in the following sections.
Sharing Photos with Friends and Family
You can create your own central storage location for photos and multimedia. This eliminates the
need to log in to (and pay for) an external photo sharing site.
To share files with your friends and family:
1. Insert your USB drive into the USB port on the router either directly or with a USB cable.
Note: Some USB external hard drives and flash drives require drivers to be loaded in to
the PC before the PC can access the USB device. Such USB devices will not work
with the WNDR3700 router.
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Computers on your local area network (LAN) can automatically access this USB drive using a
Web browser or Microsoft Networking.
2. If you want to specify read only access, or to allow access from the Internet, see “Configuring
USB Storage Advanced Settings” on page 7-7.
Storing Files in a Central Location for Printing
This scenario is for a family that has one high quality color printer directly attached to a PC, but
not shared on the local area network (LAN). This family does not have a print server:
• The daughter has some photos on her Macintosh computer that she wants to print.
• The mother has a photo-capable color printer directly attached to her PC, but not shared on the
network.
• The mother and daughter’s computers are not visible to each other on the network.
How can the daughter print her photos on the color printer attached to her mother’s PC? This is
where the USB drive on the router can save you time and effort.
1. The daughter accesses the USB drive by typing \\readyshare in the address field of her Web
browser. Then she copies the photos to the USB drive.
2. The mother uses her Web browser or Microsoft Networking to transfer the files from the USB
drive to the PC. Then she prints the files.
Sharing Large Files with Colleagues
Sending files that are larger than 5 MB can pose a problem for many e-mail systems. The router
allows you to share very large files such as PowerPoint presentations or ZIP files with colleagues
at another site. Rather than filling up their mail systems with large files, your colleagues can use
FTP to easily download shared files from the router.
Sharing files with a remote colleague involves the following considerations:
• There are two user accounts: admin and guest.
• On the FTP site, your colleagues should use the guest user account and enter any password
(FTP requires that you type something in the password field).
Note: The password for admin is the same one that you use to access the router. By
default, it is password. The guest user account has no password.
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• Be sure to enable either FTP (via Internet) in the USB Storage (Advanced Settings) screen.
This option supports both downloading and uploading of files. See “Configuring USB Storage
Advanced Settings” on page 7-7.
USB Storage Basic Settings
You can view or edit basic settings for the USB storage device attached to your router. On the
router main menu below the USB heading, select Basic Settings. The following screen displays:
By default, the USB storage device is available to all computers on your local area network
(LAN). To access your USB device from this screen, you can click the Network/Device Name or
the Share Name.
Note: You can also enable the HTTP (via Internet) option on the USB Storage
(Advanced Settings) screen to share large files. This option supports
downloading files only. See “Configuring USB Storage Advanced Settings” on
page 7-7.
Figure 7-1
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You can also type \\readyshare in the address field of your Web browser.
The following table explains the fields and buttons in this screen:.
Figure 7-2
Note: If you logged in to the router before you connected your USB device, you might
not see your USB device in the router screens until you log out and then log back in
again.
Table 7-1. USB Storage Basic Settings
Fields and Buttons Description
Network Device Name The default is \\readyshare. This is the name used to access the
USB device connected to the router.
Available Network
folders
Share Name If only 1 device is connected, the default share name is
USB_Storage. You can click the name shown or you can type it in
the address field of your Web Browser. If Not Shared is shown, the
default share has been deleted and no other share for the root
folder exists. Click the link to change this setting.
Read/Write
Access
Shows the permissions/access controls on the network folder: All –
no password (the default) allows all users to access the network
folder. The user name (account name) for All – no password is
guest. The password for admin is the same one that you use to
log in to the router main menu. By default, it is password.
Folder Name Full path used by the network folder:
Volume Name Volume name from the storage device (either USB drive or HDD).
Total/Free
Space
Shows the current utilization of the storage device.
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Editing a Network Folder
This process is the same from either the USB Storage (Basic Settings) screen or the USB Storage
(Advanced Settings) screen. Click the Edit button to open the Edit Network Folder screen.
You can use this screen to select a folder, to change the Share Name, or to change the Read
Access or Write Access from All
– no password to admin. The user name (account name) for All
– no password is guest. The password for admin is the same one that is used to log in to the router
main menu. By default, it is password.
Edit button Click the Edit button to edit the Available Network folder settings.
See “Editing a Network Folder” on page 7-6.
Safely Remove USB Device button Click to safely remove the USB device attached to your router. See
“Unmounting a USB Drive” on page 7-10.
Figure 7-3
Note: You must click Apply in order for your changes to take effect.
Table 7-1. USB Storage Basic Settings
Fields and Buttons Description
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Configuring USB Storage Advanced Settings
To configure advanced USB settings, under the USB heading on the router main menu, select
Advanced Settings. The USB Storage (Advanced Settings) screen displays.
You can use this screen to specify access to the USB storage device. The following table explains
the fields and buttons in the USB Storage Advanced Settings screen.
Figure 7-4
Table 7-2. USB Storage Advanced Settings
Fields and Buttons Description
Network Device Name The default is readyshare. This is the name used to access the
USB device connected to the router.
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Workgroup If you are using a Windows Workgroup rather than a domain, the
Workgroup name is displayed here. The name works only in an
operating system that supports NetBIOS, such as Microsoft
Windows.
Access Method Network
Connection
Enabled by default, this connection allows all users on the LAN to
have access to the USB drive.
HTTP Disabled by default. If you enable this setting, you can type http://
readyshare.routerlogin.net/shares to access the USB drive.
HTTP (via internet) Disabled by default. If you enable this setting, remote users can
type http://public IP address/shares (for example, http://
1.1.10.102/shares) or a URL domain name to access the USB
drive over the Internet. This setting supports file uploading only.
FTP Disabled by default.
FTP (via internet) Disabled by default. If you enable this setting, remote users can
access the USB drive via FTP over the Internet. This setting
supports both downloading and uploading of files.
Available
Network Folders
Share Name If only 1 device is connected, the default share name is
USB_Storage. You can click the name shown or you can type it in
the address field of your Web Browser. If Not Shared is shown, the
default share has been deleted and no other share for the root
folder exists. Click the link to change this setting.
Read/Write Access Shows the permissions/access controls on the network folder: All -
no password (the default) allows all users to access the network
folder. The password for admin is the same one that you use to
log in to the router main menu.
Folder Name Full path used by the network folder:
Volume Name Volume name from the storage device (either USB drive or HDD).
Total/Free Space Shows the current utilization of the storage device.
Table 7-2. USB Storage Advanced Settings
Fields and Buttons Description
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Creating a Network Folder
From the USB Storage (Advanced Settings) screen, click the Create a Network Folder button to
open the Create a Network Folder screen:
You can use this screen to create a folder and to specify its Share Name, Read Access, and Write
Access from All - no password to admin. The user name (account name) for All – no password
is guest. The password for admin is the same one that is used to log in to the router main menu.
By default, it is password.
Figure 7-5
Note: You must click Apply in order for your changes to take effect.
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ReadyShare Access
Once you have set up your router, you can connect any USB storage device and share the contents
with other users on your network.
You can access your USB device in any of the following ways:
• On Windows 7, Windows XP, Windows Vista, and Windows 2000 systems, select Start > Run
and enter \\readyshare in the dialog box. Click OK.
• On Windows 7, Windows XP, Windows Vista, and Windows 2000 systems, open Explorer or
Safari, and enter \\readyshare in the Address Bar.
• On Mac OS X (version 10.2 or later), enter smb://readyshare in the Address Bar.
• In My Network Places, enter \\readyshare in the Address Bar.
You can also use the ReadyShareConnect utility to automatically map your USB drive on
Windows 7, Windows XP, Windows Vista, and Windows 2000 systems:
1. Copy ReadyShareConnect from your Resource CD to your PC, and click
ReadyShareConnect.exe.
2. The Windows Map Network Drive dialog box opens and displays the Folder name:
\\readyshare\USB_Storage. Select a drive from the Drive dialog box and click Finish.
Unmounting a USB Drive
To unmount a USB disk drive so that no users can access it, from the USB Settings screen, click
the Safely Remove USB button. This takes the drive offline.
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Specifying Approved USB Devices
For more security, you can set up the router to share approved USB devices only.
1. Select USB Settings from the Advanced menu, and then click Approved Devices. The USB
Drive Approved Settings screen displays:
2. Select the USB device from the Available USB Devices list.
3. Click Add.
4. Select the Allow only approved devices check box.
5. Click Apply so that your change takes effect.
If you want to approve another USB device, you must first use the Safely Remove USB Device
button to unmount the currently connected USB device. Connect the other USB device, and then
repeat this process.
Figure 7-6
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Connecting to the USB Drive from a Remote Computer
To connect to the USB drive from remote computers using a Web browser, you must use the
router’s Internet port IP address. If you are using dynamic DNS, you can type the DNS name,
rather than the IP address.
Locating the Internet Port IP Address
The Router Status screen shows the Internet port IP address:
1. Log in to the router.
2. Under the Maintenance section in the left navigator, click Router Status.
3. Record the IP address that is listed for the Internet Port. This is the IP address you can use to
connect to the router remotely.
Accessing the Router’s USB Drive Remotely Using FTP
You can connect to the router’s USB drive using a Web browser:
1. Connect to the router by typing ftp:// and the Internet port IP address in the address field of
Internet Explorer or Netscape Navigator. For example,
ftp://10.1.65.4
If you are using dynamic DNS, you can type the DNS name, rather than the IP address.
2. Type the account name and password that has access rights to the USB drive. The user name
(account name) for All – no password is guest.
3. The directories of the USB drive that your account has access to will be displayed, for
example, share/partition1/directory1. You can now read and copy files from the USB
directory.
Connecting to the USB Drive with Microsoft Network
Settings
You can access the USB drive from local computers on your home or office network using
Microsoft network settings. You must be running Microsoft Windows 2000, XP, or older versions
of Windows with Microsoft networking enabled. You can use normal Explorer operations, such as
drag and drop, file open, or cut/paste files from:
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• Microsoft Windows Start Menu, Run option
• Windows Explorer
• Network Neighborhood or My Network Place.
Enabling File and Printer Sharing
Each computer’s network properties must be set to enable network communication with the USB
drive. File and Printer Sharing for Microsoft Networks must be enabled, as described below.
Configuring Windows 98SE and Windows ME
The easiest way to get to your network properties is to go to your desktop, right-click Network
Neighborhood and then click Properties. File and printer sharing for Microsoft Windows should be
listed. If not, click Add and follow the installation prompts.
Configuring Windows 2000 and Windows XP
Right-click on the network connection for your local area network. File and Printer Sharing for
Microsoft Windows should be listed. If not, click Install and follow the installation prompts.
4. On the Media Server (Settings) screen, check the Enable Media Server check box. (This
check box is selected by default.)
5. Click Apply.
6. To set the router to scan for media files, select one of the following:
• Automatic (when new files are added) – This option is selected by default. When
selected, this option scans for media files whenever new files are added to the ReadyShare
USB Hard Drive.
• Scheduled Scan in ___ Minutes – This option lets you schedule a scan periodically, or
you can click the Scan Now button to scan for new media immediately.
Note: In Windows 2000 and Windows XP, File and Printer Sharing is enabled by default.
Note: If you have any questions on File and Printer Sharing, please contact Microsoft for
assistance.
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Chapter 8
Troubleshooting
This chapter provides information about troubleshooting your RangeMax Dual Band Wireless-N
Gigabit Router WNDR3700. After each problem description, instructions are provided to help you
diagnose and solve the problem. As a first step, review the Quick Tips.
This chapter includes the following sections:
• “Quick Tips”
• “Troubleshooting Basic Functions” on page 8-3
• “Cannot Access the Internet” on page 8-5
• “Troubleshooting a Network Using the Ping Utility” on page 8-6
• “Problems with Date and Time” on page 8-8
• “Wireless Connectivity” on page 8-9
• “Restoring the Default Configuration and Password” on page 8-14
Quick Tips
This section describes tips for troubleshooting some common problems.
Tip: NETGEAR provides helpful articles, documentation, and the latest software
updates at http://www.netgear.com/support.
Table 8-1. Quick Tips
Recommendation Instructions
Be sure to restart your network in this sequence.
1. Turn off and unplug the modem.
2. Turn off the wireless router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
4. Turn on the wireless router and wait 2 minutes.
5. Turn on the computers.
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Make sure that the Ethernet cables are securely
plugged in.
• The Internet status light on the wireless router is on
if the Ethernet cable connecting the wireless router
and the modem is plugged in securely and the
modem and wireless router are turned on.
• For each powered-on computer connected to the
wireless router by an Ethernet cable, the
corresponding numbered router LAN port light is
on.
Make sure that the wireless settings in the computer
and router match exactly.
• For a wirelessly connected computer, the wireless
network name (SSID) and wireless security
settings of the router and wireless computer must
match exactly.
• If you set up an Access List in the Advanced
Wireless Settings screen, you must add each
wireless computer’s MAC address to the router’s
access list.
Make sure that the network settings of the computer
are correct.
• Wired and wirelessly connected computers must
have network (IP) addresses on the same network
as the router. The simplest way to do this is to
configure each computer to obtain an IP address
automatically using DHCP. Click the link to the
online document “Preparing Your Network” in
Appendix B, or see the documentation that came
with your computer.
• Some cable modem service providers require you
to use the MAC address of the computer initially
registered on the account. You can view the MAC
address in the Attached Devices screen.
Check the Power light to verify correct router
operation.
If the Power light does not turn off within 2 minutes
after you turn the router on, reset the router
according to the instructions in “Restoring the Default
Configuration and Password” on page 8-14.
Table 8-1. Quick Tips (continued)
Recommendation Instructions
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Troubleshooting Basic Functions
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 2 minutes, verify that:
• The Power light is solid green.
• The Internet light is on.
• A numbered Ethernet port light is on for any local port that is connected to a computer.
This indicates that a link has been established to the connected device.
If any of the above conditions does not occur, see the following table.
Table 8-2. Troubleshooting Basic Functions
Situation Recommended Action
Power light is off or is blinking. • Make sure that the power cord is properly connected to your router
and that the power adapter is properly connected to a functioning
power outlet.
• Check that you are using the 12V DC, 2.5A power adapter that
NETGEAR supplied for this product.
• If the Power light alternately blinks green every second, the router
software is corrupted. This can happen if a firmware upgrade is
interrupted, or if the router detects a problem with the firmware. If the
error persists, you have a hardware problem. For recovery
instructions, or help with a hardware problem, contact Technical
Support at
www.netgear.com/support.
Lights never turn off. When the router is turned on, the lights turns on for about 10 seconds
and then turn off. If all the lights stay on, there is a fault within the
router.
If all lights are still on 1 minute after power up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults as explained in
“Restoring the Default Configuration and Password” on page 8-14.
If the error persists, you might have a hardware problem and should
contact Technical Support at
www.netgear.com/support.
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Cannot Access the Router Main Menu
If you are unable to access the router’s main menu from a computer on your local network, check
the following:
• If you are connecting from a wireless computer, try connecting from a wired computer.
• Check the Ethernet connection between the wired computer and the router. Make sure that the
cable connections are secure, and that you are using the correct cable.
• Make sure that your computer’s IP address is on the same subnet as the router. For
instructions, click the link to the online document “Preparing Your Network” in Appendix B
to configure your computer.
The Internet or Ethernet port lights
are off.
If either the Ethernet port lights or the Internet light does not light when
the Ethernet connection is made, check the following:
• Make sure that the Ethernet cable connections are secure at the
router and at the modem or computer.
• Make sure that power is turned on to the connected modem or
computer.
• Be sure that you are using the correct cable:
When connecting the router’s Internet port to a cable or DSL modem,
use the cable that was supplied with the cable or DSL modem. This
cable could be a standard straight-through Ethernet cable or an
Ethernet crossover cable.
Wireless light is off. If the Wireless light does not come on, verify that the Enable Wireless
Router Radio check box is selected in the Advanced Wireless Settings
screen (see “Restricting Access to Your Router” on page 2-20). Or, you
can press the Wi-Fi on/off button on the wireless router to enable the
Wireless function. The 2.4GHz and 5GHz lights will be lit when the
Wireless function is turned on.
Note: If your computer’s IP address is shown as 169.254.x.x: Windows and Mac OS
generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in subnet 169.254.x.x. If your IP address is
in this range, check the connection from the computer to the router, and reboot
your computer.
Table 8-2. Troubleshooting Basic Functions
Situation Recommended Action
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Troubleshooting 8-5
v1.3, October 2009
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try closing the browser and opening it again, or try a different browser.
• Make sure that you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when entering this
information.
If the router does not save configuration changes that you have made, check the following:
• When entering configuration settings, be sure to click Apply before moving to another screen
or tab, or your changes could be lost.
• Click Refresh or Reload in the Web browser. The changes might have occurred, but the Web
browser might be caching the old configuration.
Cannot Access the Internet
If you can access your router but you are unable to access the Internet, first determine whether the
router can obtain an IP address from your Internet Service Provider (ISP). Unless your ISP
provides a fixed IP address, your router must request an IP address from the ISP. You can
determine whether the request was successful using the Router Status screen.
To check the WAN IP address:
1. Start your browser, and select an external site such as http://www.netgear.com.
2. Access the main menu of the router’s configuration at http://www.routerlogin.net.
3. Under Maintenance, select Router Status.
4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not
obtained an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL
modem to recognize your new router by restarting your network, as described in Table 8-1 on
page 8-1.
If your router is still unable to obtain an IP address from the ISP, the problem might be one of the
following:
• Your ISP might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
• If your ISP requires a login, the login name and password might be set incorrectly.
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• Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the Basic Settings
screen.
• Your ISP allows only one Ethernet MAC address to connect to Internet and might check for
your computer’s MAC address. In this case, do one of the following:
– Inform your ISP that you have bought a new network device, and ask them to use the
router’s MAC address.
– Configure your router to spoof your computer’s MAC address.
If your router can obtain an IP address, but your computer is unable to load any Web pages from
the Internet:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers
for your use. If you entered a DNS address during the router’s configuration, reboot your
computer, and verify the DNS address as described in the online document you can access
from “Preparing Your Network” in Appendix B. You can also configure your computer
manually with DNS addresses, as explained in your operating system documentation.
• Your computer might not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer, and
verify the gateway address as described in the online document you can access from
“Preparing Your Network” in Appendix B.
• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer
need to run that software after installing your router. You might need to go to Internet Explorer
and select Tools > Internet Options, click the Connections tab, and select Never dial a
connection.
Troubleshooting a Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the
designated device. The device then responds with an echo reply. You can easily troubleshoot a
network by using the ping utility in your computer or workstation.
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Testing the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a running Windows PC:
1. From the Windows toolbar, click the Start button, and then select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click OK.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
– For a wired connection, make sure the numbered Ethernet port light is on for the port
to which you are connected. If the light is off, follow the instructions in Table 8-2 on
page 8-3.
– Check that the corresponding Link lights are on for your network interface card. If
your router and computer are connected to a separate Ethernet switch, make sure the
Link lights are on for the switch ports that are connected to your computer and router.
• Wrong network configuration
– Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
– Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
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Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device.
1. From the Windows toolbar, click the Start button, and then select Run.
2. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies like those shown in the previous section are displayed.
If you do not receive replies:
• Check that your computer has the IP address of your router listed as the default gateway. If the
IP configuration of your computer is assigned by DHCP, this information is not visible in your
computer’s Network Control Panel. Verify that the IP address of the router is listed as the
default gateway as described in the online document you can access from “Preparing Your
Network” in Appendix B.
• Check to see that the network address of your computer (the portion of the IP address specified
by the subnet mask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account name
in the Basic Settings screen.
• Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a single
computer connected to that modem. If this is the case, you must configure your router to
“clone” or “spoof” the MAC address from the authorized computer.
Problems with Date and Time
Under Content Filtering in the main menu, select E-mail to display a screen that shows the current
date and time of day. The WNDR3700 router uses the Network Time Protocol (NTP) to obtain the
current time from one of several network time servers on the Internet. Each entry in the log is
stamped with the date and time of day. Problems with the date and time function can include the
following:
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Troubleshooting 8-9
v1.3, October 2009
• Date shown is January 1, 2000.
Cause: The router has not yet successfully reached a Network Time Server. Check that your
Internet access is configured correctly. If you have just completed configuring the router, wait
at least 5 minutes, and check the date and time again.
• Time is off by one hour.
Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the
Adjust for Daylight Savings Time check box.
Wireless Connectivity
The first steps in solving wireless connection problems are these:
1. Using your wireless card’s setup utility program, make sure that your wireless card can find
your wireless router.
2. Configure and test with the simplest wireless connection possible, and then add security.
The topics in this section describe these steps.
Using Your Wireless Card Setup Program
When you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is
installed that can provide helpful information about your wireless network. You can find this
program in your Windows Program menu or as an icon in your system tray. Other wireless card
manufacturers might include a similar program.
If you have no specific wireless card setup program installed, you can use the basic setup utility in
Windows by following these steps:
1. Open the Windows Control Panel, and double-click Network Connections.
2. In the LAN section, double-click Wireless Network Connection.
Use the setup program to scan for available wireless networks. Look for a network name (SSID) of
NETGEAR or your custom SSID if you have changed it. If your wireless network does not appear,
check these conditions:
• Is your router’s wireless radio enabled? See
“Restricting Access to Your Router” on page 2-20.
• Is your router’s SSID broadcast enabled? See
“Restricting Access to Your Router” on page 2-20.
• Is your router set to a wireless standard that is not supported by your wireless card? Check the
Mode setting, as described in “Manually Configuring Your Wireless Settings” on page 2-4.
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Troubleshooting 8-10
v1.3, October 2009
If your wireless network appears, but the signal strength is weak, check these conditions:
• Is your router too far from your computer, or too close? Place your computer near the router,
but at least 6 feet away, and see whether the signal strength improves.
• Is your wireless signal obstructed by objects between the router and your computer? See
“Wireless Placement and Range Guidelines” on page 2-2.
If your wireless network appears and has good signal strength, configure your wireless card and
router for the simplest possible connection, as described in the next section.
Setting Up and Testing Basic Wireless Connectivity
Follow these instructions to set up and test basic wireless connectivity. Once you have established
basic wireless connectivity, you can enable security settings appropriate to your needs.
Note: If you use a wireless computer to change wireless settings, you might be
disconnected when you click Apply. Reconfigure your wireless adapter to match
the new settings, or access the wireless router from a wired computer to make any
further changes.
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Troubleshooting 8-11
v1.3, October 2009
1. Select Wireless Settings under Setup in the main menu of the WNDR3700 router.
.
2. Make sure the Enable SSID Broadcast check box is selected.
Figure 8-1
Note: Be sure to configure both Wireless Network sections (for 2.4GHz b/g/n and
5GHz a/n) on the Wireless Settings screen.
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Troubleshooting 8-12
v1.3, October 2009
3. For the wireless network name (SSID), use the default name, or choose a suitable descriptive
name. In the Name (SSID) field, you can enter a value of up to 32 alphanumeric characters.
The default SSID is NETGEAR.
4. Select the region in which the wireless interface will operate.
5. Set the channel. The default channel is Auto.
This field determines which operating frequency is used. It should not be necessary to change
the wireless channel unless you notice interference problems with another nearby wireless
router or access point. Select a channel that is not being used by any other wireless networks
within several hundred feet of your router. For more information about the wireless channel
frequencies, click the link to the online document “Wireless Networking Basics” in
Appendix B.
6. Set the mode to Up to 130 Mbps at 2.4GHz and Up to 300 Mbps at 5GHz.
7. For Security Options, select None.
8. Click Apply to save your changes.
Note: The SSID is case-sensitive; NETGEAR is not the same as nETgear. Also, the
SSID of any wireless access adapters must match the SSID you configure in
the RangeMax Dual Band Wireless-N Gigabit Router WNDR3700. If they do
not match, you will not get a wireless connection to the WNDR3700 router.
Note: If you are configuring the router from a wireless computer and you change the
router’s SSID, channel, or security settings, you will lose your wireless
connection when you click Apply. You must then change the wireless settings
of your computer to match the router’s new settings.
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Troubleshooting 8-13
v1.3, October 2009
9. Select Advanced Wireless Settings under Advanced in the main menu of the WNDR3700
router.
10. Make sure the Enable Wireless Router Radio check box is selected.
11. Click Setup Access List.
12. Make sure that the Turn Access Control On check box is not selected.
13. Configure and test your wireless computer for wireless connectivity.
Program the wireless adapter of your computer to have the same SSID and channel that you
configured in the router, and disable encryption. Check that your computer has a wireless link
and can obtain an IP address by DHCP from the router.
Once your computer has basic wireless connectivity to the router, you can configure the advanced
wireless security functions of the computer and router (for more information about security, see
Chapter 2, “Safeguarding Your Network”).
Figure 8-2
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Troubleshooting 8-14
v1.3, October 2009
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password back to password. You can erase the current configuration and
restore factory defaults in two ways:
• Use the Erase function of the router (see “Erasing the Configuration” on page 4-12).
• Use the Reset button on the bottom of the router. Use this method for cases when the
administration password or IP address is not known.
To restore the factory default configuration settings when you do not know the administration
password or IP address, you must use the restore settings button on the bottom of the router.
1. Press and hold the restore settings button for over 5 seconds until the Power light turns to
blinking amber.
2. Release the restore settings button, and wait for the router to reboot.
If the wireless router fails to restart, or the green Power light continues to blink, the unit might be
defective. If the error persists, you might have a hardware problem and should contact Technical
Support at http://www.netgear.com/support.
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Default Configuration and Technical Specifications A-1
v1.3, October 2009
Appendix A
Default Configuration and
Technical Specifications
This appendix provides factory default settings and technical specifications for the RangeMax
Dual Band Wireless-N Gigabit Router WNDR3700.
Restoring the Default Factory Configuration Settings
You can restore the factory default configuration settings to reset the router’s user name to admin,
the password to password, and the IP address to www.routerlogin.net. This procedure erases
your current configuration, including your wireless security settings, and restores the factory
defaults. When you log in after resetting, the Smart Wizard configuration assistant prompts you to
configure these settings.
To restore the factory default configuration settings:
1. Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings
button, located on the bottom of the router, for over 5 seconds until the Power light turns to
blinking amber.
2. Release the restore factory settings button, and wait for the router to reboot.
The factory default settings are restored so that you can access the router from your Web
browser using the factory defaults.
Table A-1. WNDR3700 Router Default Configuration Settings
Feature Default Setting
Router login
Router login URL http://www.routerlogin.net or
http://www.routerlogin.com
User name (case-sensitive) printed on
product label
admin
Password (case-sensitive) printed on
product label
password
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Default Configuration and Technical Specifications A-2
v1.3, October 2009
Internet connection
MAC Address Use default hardware address
MTU Size 1500
Local network
Router LAN IP address printed on
product label (gateway IP address)
192.168.1.1
Router subnet 255.255.255.0
DHCP server Enabled
DHCP range 192.168.1.2 to 192.168.1.254
Time zone Pacific time
Time zone Daylight Saving time Disabled
Allow a registrar to configure this router Enabled
Wireless
Wireless communication Enabled
SSID names • 2.4GHz b/g/n: NETGEAR
• 5GHz a/n: NETGEAR-5G
Security Disabled
Broadcast SSID Enabled
Transmission speed Auto
*
Country/region United States in the US; otherwise varies by region
RF channel 6 until region selected
Operating mode • 2.4GHz b/g/n: Up to 130 Mbps
• 5GHz a/n: Up to 300 Mbps
Data rate Best
Output power Full
Firewall
Inbound (communications coming in
from the Internet)
Disabled (bars all unsolicited requests)
Outbound (communications going out
to the Internet)
Enabled (all)
*. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will vary. Network con-
ditions and environmental factors, including volume of network traffic, building materials and construction, and
network overhead, lower actual data throughput rate.
Table A-1. WNDR3700 Router Default Configuration Settings (continued)
Feature Default Setting
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Default Configuration and Technical Specifications A-3
v1.3, October 2009
Technical Specifications
Table A-1. WNDR3700 Router Specifications
Feature General
Network Protocol and Standards Compatibility
Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic
DNS, UPnP, and SMB
Power Adapter
North America 120V, 60 Hz, input
UK, Australia 240V, 50 Hz, input
Europe 230V, 50 Hz, input
All regions (output) 12V DC @ 2.5A, output
Physical
Dimensions 1.1" x 6.89" x 4.68" (28 x 175 x 119 mm)
Weight 1.2 lbs. (0.5 kg)
Environmental
Operating temperature 0 to 40 C (32º to 104º F)
Operating humidity 90% maximum relative humidity, noncondensing
Electromagnetic Emissions
Meets requirements of FCC Part 15 Class B
VCCI Class B
EN 55 022 (CISPR 22), Class B C-Tick N10947
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v1.3, October 2009
Interface Specifications
LAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45
WAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45
Wireless Maximum wireless signal rate complies with the IEEE 802.11
standard. See the footnote for this table.
Radio data rates Auto Rate Sensing
Data encoding standards IEEE 802.11n draft version 2.0
IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz
IEEE 802.11n, IEEE 802.11a 5.0 GHz
Maximum computers per
wireless network
Limited by the amount of wireless network traffic generated by each
node (typically 50–70 nodes).
Operating frequency ranges
2.4 Ghz
2.412–2.462 GHz (US)
2.412–2.472 GHz (Japan)
2.412–2.472 GHz (Europe ETSI)
Operating frequency ranges
5 Ghz
5.18–5.24 + 5.745–5.825 GHz (US)
5.18–5.24 GHz (Europe ETSI)
802.11 security 40-bit (also called 64-bit) and 128-bit WEP, WPA-PSK, WPA2-PSK,
and WPA/WPA2 Enterprise.
Table A-1. WNDR3700 Router Specifications (continued)
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Related Documents B-1
v1.3, October 2009
Appendix B
Related Documents
This appendix provides links to reference documents you can use to gain a more complete
understanding of the technologies used in your NETGEAR product.
In addition, you can find initial setup instructions for your wireless router in the NETGEAR
Wireless Router Setup Manual.
Document Link
TCP/IP Networking Basics
http://documentation.netgear.com/reference/enu/tcpip/index.htm
Wireless Networking Basics
http://documentation.netgear.com/reference/enu/wireless/index.htm
Preparing Your Network
http://documentation.netgear.com/reference/enu/wsdhcp/index.htm
Virtual Private Networking
Basics
http://documentation.netgear.com/reference/enu/vpn/index.htm
Glossary
http://documentation.netgear.com/reference/enu/glossary/index.htm
Index-1
v1.3, October 2009
Index
A
access
blocking 3-4
remote 4-13
restricting by MAC address 3-2
viewing logs 3-8
access control
turning off 8-13
access points 5-22
accessing remote computer 5-11
adding
custom service 5-17
priority rules 6-9
address reservation 5-4
advertisement period 6-13
applications
QoS for 6-9
attached devices 4-10
authentication, required by mail server 3-10
autogenerated IP addresses 8-4
automatic software upgrade 4-3
B
backing up configuration file 4-11
backing up, transfer time 6-3
bandwidth, optimizing 6-3
base station, setting up 5-24
Basic Settings screen 1-7
basic wireless connectivity 8-10
blocking
access 3-4
inbound traffic 5-11
bold text xi
broadband Internet 6-1
C
cables, checking 8-2
compatibility, protocol and standards A-3
configuration file 4-11
backing up 4-11
erasing 4-12
configuring
DMZ server 5-8
dynamic DNS 5-6
NAT 5-8
port forwarding 5-16
port triggering 5-18
QoS 6-8
repeater unit 5-26
user-defined services 3-7
connection status settings 4-9
connection types 6-1
crossover cable 8-4
CTS/RTS Threshold 2-20
custom service (port forwarding) 5-17
customer support ii
D
data packets, fragmented 6-6
date and time, troubleshooting 8-8
daylight savings time 3-11, 8-9
default DMZ server 5-8
default factory settings
listed A-1
restoring 4-12, 8-14, A-1
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Index-2
v1.3, October 2009
default gateway 4-9
deleting configuration 4-12
device name 4-11
DHCP server 4-9, 5-4
DHCP setting 4-6
Disable SIP ALG 5-8
disabling
firewall 5-7
wireless client association 5-23
DMZ server 5-8
DNS addresses
troubleshooting 8-6
DNS server
primary 1-9
secondary 1-9
DNS servers 5-12
documents, reference B-1
Domain Name Server (DNS) addresses 4-6
dynamic DNS 5-5
DynDNS.org 5-5
E
electromagnetic emissions A-3
e-mailing logs 3-9
environmental specifications A-3
erasing configuration 4-12
Ethernet cables, checking 8-2
Ethernet light, troubleshooting and 8-3, 8-4
Ethernet MAC address. See MAC addresses
F
factory default settings
listed A-1
restoring 4-12, 8-14, A-1
firewalls
default settings A-2
disabling 5-7
Firmware Upgrade Assistant 1-3, 4-1
firmware version 4-6
fixed font text xi
Fragmentation Threshold 2-20
fragmented data packets 6-6
G
games, online, QoS for 6-9
general specifications A-3
Gigabit Ethernet 6-2
H
host name 1-8, 4-11
I
inbound connections 5-11
inbound traffic, allowing or blocking 5-11
Interface specifications A-3
interference, reducing 6-5
Internet connection
default settings A-2
troubleshooting 8-5
Internet light, troubleshooting and 8-3, 8-4
Internet port, status 4-6
Internet Relay Chat (IRC) 5-13
Internet services, blocking access 3-5
interval, poll 4-10
IP addresses
autogenerated 8-4
current 4-6
dynamic 5-5
reserved 5-4
IP subnet mask 4-6
italic text xi
K
keywords, blocking by 3-4
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Index-3
v1.3, October 2009
L
LAN path, troubleshooting 8-7
LAN port
QoS for 6-10
settings 4-7
LAN setup 5-1, 5-2
default LAN IP configuration 5-1
LAN IP 5-2
language, screen display 1-4
lease, DHCP 4-9
LEDs. See lights, troubleshooting and
local network, default settings A-2
local servers, port forwarding to 5-16
logging in 1-2
logging out 1-4
login settings A-1
logs
sending 3-9
time-stamping entries 3-11
viewing 3-8
M
MAC address
location of 3-4
restricting access by 3-2
spoofing 1-9
MAC addresses
attached devices 4-11
current 4-6
QoS for 6-11
troubleshooting 8-8
mail server, outgoing 3-10
managing router remotely 4-13
manual software upgrade 4-3
metric value 5-11
MTU size 6-6
multicasting 5-3
multiple input, multiple output (MIMO) 6-1
N
NAT (Network Address Translation) 5-8, 5-12
network
correct settings, checking 8-2
restarting 8-2
Network Time Protocol (NTP) 3-11, 8-8
O
obstructions, connecting through 6-2
online gaming, QoS for 6-9
optimizing bandwidth 6-3
optimizing performance 6-5
outgoing mail server 3-10
P
packets, fragmented 6-6
password
restoring 8-14
path, testing 8-8
performance, optimizing 6-5
physical specifications A-3
ping 8-6
placement, router 6-5
poll interval 4-10
port filtering 3-5
port forwarding 5-14, 5-15, 5-16
configuring 5-16
example 5-14
port numbers 3-5
port status 4-10
port triggering 5-13, 5-15, 5-18
configuring 5-18
example 5-13
power adapter specifications A-3
Power light, troubleshooting and 8-3
Powerline HD products 6-2
PPPoE (PPP over Ethernet) 1-8, 8-5
Preamble mode 2-20
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Index-4
v1.3, October 2009
primary DNS server 1-9
prioritizing traffic 6-7
product and publication details vii
protocols, compatibility A-3
Q
QoS (Quality of Service) 6-7
R
radio, wireless 2-20
range, router 6-5
ReadyShare Access 7-6, 7-10
reducing interference 6-5
reference documents B-1
releasing connection status 4-9
remote devices, testing path 8-8
remote management 4-13
renewing connection status 4-9
repeater units 5-26
requirements, speed 6-2
reserved IP adresses 5-4
restarting network 8-2
restoring
configuration 4-11
default factory settings 4-12, 8-14, A-1
Restrict Wireless Access by MAC Address 2-11
RIP (Router Information Protocol) 5-3
router status, viewing 4-5
S
sample network, figure 6-4
screen display language 1-4
selecting 1-4
service numbers 3-7
services, blocking 3-5
setting time 3-11
settings, default. See default factory settings
SMTP server 3-10
software, upgrading 4-1
specifications
general A-3
technical A-1
speed requirements 6-2
SPI (Stateful Packet Inspection) firewall 5-7
SSID 8-12
SSID broadcast 8-13
standards, compatibility A-3
static routes 5-9
status, router, viewing 4-5
streaming video and audio 6-2
subnet mask 4-6
system up time 4-10
T
TCP/IP network, troubleshooting 8-6
technical specifications A-1
testing wireless connections 8-10
time of day, troubleshooting 8-8
time to live, advertisement 6-14
time, setting 3-11
time-out
port triggering 5-20
trademarks ii
traffic metering 4-15
troubleshooting 8-1
trusted user 3-5
typographical conventions xi
U
Universal Plug and Play (UPnP) 6-13
up time, system 4-10
updating firmware 1-3
upgrading router software 4-1
URLs, typography for xi
USB
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual
Index-5
v1.3, October 2009
advanced configuration 7-7
basic storage settings 7-4
drive requirements 7-1
file sharing 7-2
network folder, creating 7-9
ReadyShare Access 7-6, 7-10
specifying approved devices 7-11
unmounting a USB drive 7-10
USB drive
Microsoft network connection 7-12
remote computer connection 7-12
user-defined services 3-7
V
viewing
attached devices 4-10
logs 3-8
router status 4-5
W
WAN IP address, troubleshooting 8-5
WAN setup 5-7
WDS 5-23
WDS (see Wireless Repeating) 5-22
Web Configuration Interface, troubleshooting 8-4
WEP, configuring 2-9
wireless
manually configuring settings 2-4
range and interference 2-2
wireless card, setting up 8-9
wireless connection type 6-1
wireless connection, troubleshooting 8-9
Wireless Distribution System (WDS) 5-22
Wireless light, troubleshooting and 8-4
wireless network name 8-12
Wireless port settings 4-7
wireless radio 2-20, 8-13
Wireless Repeating 5-22
wireless repeating 5-22, 5-23
base station 5-24
repeater unit 5-26
wireless repeating function 5-22, 5-23
wireless security 2-16
wireless settings
checking for correct 8-2
default, listed A-2
testing 8-10
WMM (Wi-Fi Multimedia) 6-8
WPA, configuring 2-11
… 99 …

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Netgear-wndr3700

  • ik kan mijn externe harde schijf wel dingen lezen maar er iets opzetten lukt niet ? hoe moet ik dit doen ? als ik op tekst klik en op kopiëren naar klik staat de harde schijf er niet tussen ....
    ik heb een WNDR3700 Gesteld op 16-11-2014 om 17:27

    Reageer op deze vraag Misbruik melden

  • hoe kan ik de wndr3700 resetten ik heb al van alles geprobeerd 20 seconden de reset knop in gehouden maar hij gaat niet terug naar fabrieks insteling.

    alvast hartelijk dank voor een reactie Gesteld op 5-10-2013 om 13:33

    Reageer op deze vraag Misbruik melden

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