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6. My router security is WEP, and I entered the wrong passphrase or
security key on the WN3500RP. I cannot access the WN3500RP any
more. What can I do?
The WN3500RP cannot check to see if the WEP passphrase is correct. If
you entered the wrong passphrase, your wireless device is not able to
get the IP address from the WN3500RP. You must reset the WN3500RP
to the factory defaults to get the IP address back.
7. I have completed the Installation Wizard, but my wireless devices
cannot get the IP address from the WN3500RP.
What should I do?
Make sure that the passphrase you entered on your wireless device is
correct, and power cycle the WN3500RP and your router. If your device
is still not able to get the IP address:
a. Move the WN3500RP closer to your router, and move your
wireless device closer to the WN3500RP.
b. Disable the wireless interface and enable it again to see if your
wireless device can get the IP address.
c. If your router has a MAC filter (Wireless Access control),
disable it and follow the FAQ to add the device’s MAC address
to your router.
