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User Manual
Orbi Pro
Models
SRR60
SRS60
NETGEAR, Inc.
350 E. Plumeria DriveMarch 2019
San Jose, CA 95134, USA202-11824-05
Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support/ to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
2
Orbi Pro
Contents
Chapter 1 Overview
Supported Orbi Pro Models................................................................9
Orbi Pro Router and Satellite Hardware Overviews.........................9
Orbi Pro Router Model SRR60 Hardware Overview....................9
Orbi Pro Satellite Model SRS60 Hardware Overview................10
LED Behavior.......................................................................................10
Orbi Pro WiFi System LEDs...........................................................11
Add-On Orbi Pro Satellite LEDs...................................................11
Wall Mount or Ceiling Mount Orbi Pro............................................12
Wall-Mount Your Orbi Pro............................................................12
Ceiling-Mount Your Orbi Pro.......................................................13
Labels...................................................................................................15
Connect Your Orbi Pro Router..........................................................16
Place Your Satellite.............................................................................17
Sync Your Orbi Pro Satellite..............................................................17
Sync a Satellite from an Orbi Pro WiFi System...........................17
Sync an Add-On Orbi Pro Satellite..............................................18
Add Satellites to Your Network Using the Router Web
Interface..........................................................................................18
Set Up Your Orbi Network With the NETGEAR Insight App.........20
Chapter 2 Connect to the Orbi Pro Network and Access the Router
Connect to the Network....................................................................22
Wired Connection..........................................................................22
WiFi Connection.............................................................................22
WiFi Connection Using WPS........................................................22
Types of Logins...................................................................................23
Use a Web Browser to Access the Router.......................................23
Automatic Internet Setup..............................................................23
Log In to Orbi Web Interface........................................................25
Change the Language.......................................................................25
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................28
Manually Set Up the Internet Connection.......................................28
Specify an Internet Connection Without a Login.......................28
3
Specify an Internet Connection That Uses a Login....................30
Specify IPv6 Internet Connections....................................................31
Requirements for Entering IPv6 Addresses....................................33
Use Auto Detect for an IPv6 Internet Connection..........................33
Use Auto Config for an IPV6 Internet Connection.........................34
Set Up an IPv6 6rd Tunnel Internet Connection.............................35
Set Up an IPv6 6to4 Tunnel Internet Connection...........................37
Set Up an IPv6 Pass Through Internet Connection........................39
Set Up an IPv6 Fixed Internet Connection......................................39
Set Up an IPv6 DHCP Internet Connection.....................................40
Set Up an IPv6 PPPoE Internet Connection.....................................42
Change the MTU Size.........................................................................44
Chapter 4 Control Access to the Internet
Allow or Block Access to Your Network..........................................47
Use Keywords to Block Internet Sites...............................................48
Delete Keywords That Are Used to Block Internet Sites................49
Avoid Blocking on a Trusted Computer..........................................50
Block Services From the Internet......................................................50
Manage Network Access Control Lists............................................52
Schedule When to Block Internet Sites and Services.....................52
Set Up Security Event Email Notifications.......................................53
Chapter 5 Specify Network Settings
View or Change WAN Settings.........................................................57
Dynamic DNS......................................................................................58
Set Up a New Dynamic DNS Account.........................................58
Specify a DNS Account That You Already Created...................59
Change the Dynamic DNS Settings.............................................60
Set Up a Default DMZ Server............................................................60
Change the Router’s Device Name..................................................61
Change the LAN TCP/IP Settings.....................................................62
Use the Router as a DHCP Server.....................................................64
Disable the DHCP Server Feature in the Router.............................65
Manage Reserved LAN IP Addresses...............................................66
Reserve an IP Address...................................................................66
Edit a Reserved IP Address...........................................................67
Delete a Reserved IP Address Entry............................................67
Custom Static Routes.........................................................................68
Set Up a Static Route.....................................................................68
Edit a Static Route..........................................................................69
Delete a Static Route.....................................................................70
Change the admin WiFi Network Settings......................................71
Change the admin WiFi Network Name and Channel..............71
4
Orbi Pro
Change the admin WiFi Password or Security Level.................72
Manage the Employee WiFi Network Settings...............................73
Enable the Employee WiFi Network and Change the Settings.74
Change the Employee WiFi Password or Security Level..........75
Set Up a Guest Network With a Captive Portal...............................76
Set Up Facebook Wi-Fi......................................................................78
View or Change Advanced WiFi Settings........................................80
Use the Router as a WiFi Access Point.............................................80
Set Up Router Mode...........................................................................82
Generate a New Backhaul Password...............................................82
Enable or Disable Implicit Beamforming.........................................83
Enable or Disable MU-MIMO............................................................84
Check Your Internet Bandwidth........................................................84
Set Up a Bridge for a Port Group or VLAN Tag Group..................85
Set Up a Bridge for a Port Group.................................................85
Set Up a Bridge for a VLAN Tag Group......................................86
Improve Network Connections With Universal Plug N Play..........87
Chapter 6 Manage Your Network
Update the Router and Satellite Firmware......................................91
Enable the Automatic Firmware Update Feature......................91
Check for Firmware Updates........................................................91
Manually Update Firmware...........................................................92
Manually Update Satellite Firmware............................................92
Manually Update Router Firmware..............................................93
Change the admin Password............................................................94
Set Up Password Recovery................................................................95
Recover the admin Password............................................................95
View Router Status..............................................................................96
Display Internet Port Statistics...........................................................97
Check the Internet Connection Status.............................................98
View Satellite Status............................................................................98
View and Manage Logs of Router Activity.......................................99
View Devices Connected to the Network.....................................100
View Satellites Connected to the Network....................................101
Monitor Internet Traffic....................................................................102
Manage the Router Configuration File..........................................103
Back Up Settings..........................................................................103
Erase the Current Configuration Settings.................................104
Restore Configuration Settings..................................................104
Set Up Remote Management.........................................................105
Use Remote Access..........................................................................106
5
Orbi Pro
Chapter 7 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server..................................................108
Set Up Port Forwarding to a Local Server.................................108
Add a Custom Port Forwarding Service...................................109
Edit a Port Forwarding Service...................................................110
Delete a Port Forwarding Entry..................................................111
Application Example: Make a Local Web Server Public.........111
How the Router Implements the Port Forwarding Rule..........112
Port Triggering.................................................................................112
Add a Port Triggering Service....................................................113
Enable Port Triggering................................................................114
Application Example: Port Triggering for Internet Relay Chat.114
Chapter 8 Use VPN to Access Your Network
Set Up a VPN Connection...............................................................117
Specify VPN Service in the Router..................................................117
Install OpenVPN Software...............................................................118
Install OpenVPN Software on Your Windows Computer.......118
Install OpenVPN Software on Your Mac Computer................121
Install OpenVPN Software on an iOS Device...........................122
Install OpenVPN Software on an Android Device...................122
Use a VPN Tunnel on Your Windows Computer..........................123
Use VPN to Access Your Internet Service at Home......................125
Set Up VPN Client Internet Access in the Router.....................125
Block VPN Client Internet Access in the Router...........................126
Use a VPN Tunnel to Access Your Internet Service at Home......127
Chapter 9 Troubleshooting
Quick Tips..........................................................................................129
Sequence to Restart Your Network...........................................129
WiFi Settings.................................................................................129
Network Settings..........................................................................129
The Router and Satellite Do Not Sync...........................................129
Cannot Log In to the Router............................................................131
Cannot Access the Internet.............................................................131
Troubleshoot Internet Browsing.....................................................132
Troubleshoot PPPoE........................................................................133
Troubleshoot WiFi Connectivity.....................................................134
Troubleshoot Your Network Using the Ping Utility......................134
Test the LAN Path to Your Router..............................................134
Test the Path From Your Computer to a Remote Device.......135
6
Orbi Pro
Appendix A Supplemental Information
Factory Settings................................................................................138
Factory Settings for Orbi Pro Router Model SRR60.................138
Factory Settings for Orbi Pro Satellite Model SRS60..............139
Technical Specifications..................................................................141
Technical Specifications for Orbi Pro Router Model SRR60....141
Technical Specifications for Orbi Pro Satellite Model SRS60..143
7
Orbi Pro
1
Overview
The Orbi Pro creates dedicated high-speed WiFi connections to your Internet service.
The Orbi Pro router connects to your modem or gateway. The Orbi Pro satellite extends
the WiFi signal throughout your home.
This chapter contains the following sections:
• Supported Orbi Pro Models
• Orbi Pro Router and Satellite Hardware Overviews
• LED Behavior
• Wall Mount or Ceiling Mount Orbi Pro
• Labels
• Connect Your Orbi Pro Router
• Place Your Satellite
• Sync Your Orbi Pro Satellite
• Set Up Your Orbi Network With the NETGEAR Insight App
For more information about the topics covered in this manual, visit the support website
at support.netgear.com.
Note: This manual refers to the Orb Pro router as the router and refers to the Orbi Pro
satellite as the satellite.
8
Supported Orbi Pro Models
This user manual describes the following Orbi Pro models:
Orbi Pro Router (Model SRR60)
Orbi Pro Satellite (Model SRS60)
This user manual does not describe the following Orbi Pro satellites:
Orbi Outdoor Satellite (Model RBS50Y)
Orbi Pro Ceiling Satellite (Model SRC60)
For more information about these Orbi Pro satellites, see their user manuals, which are
available at https://www.netgear.com/support/.
Note: To manage your Orbi Pro router and any Orbi Pro satellites that are connected
to your Orbi Pro network, you must manage them from your Orbi Pro router web
interface.
Orbi Pro Router and Satellite Hardware
Overviews
The following sections display the hardware features available for the Orbi Pro router
(model SRR60) and Orbi Pro satellite (model SRS60).
Orbi Pro Router Model SRR60 Hardware Overview
Figure 1. Orbi Pro router model SRR60, front and back views
User Manual9Overview
Orbi Pro
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. Power On/Off button and Power LED
6. DC Power connector
7. Reset button
Orbi Pro Satellite Model SRS60 Hardware Overview
Figure 2. Orbi Pro satellite model SRS60, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button and Power LED
5. DC Power connector
6. Reset button
LED Behavior
When you sync an Orbi Pro satellite to the Orbi Pro router, the LED behavior for a satellite
that comes in an Orbi Pro WiFi system is different from the LED behavior for add-on
Orbi Pro satellites.
User Manual10Overview
Orbi Pro
To wall mount your router or satellite:
1. Place your Orbi router or satellite on the mount base and attach the router or satellite
to the base with the provided screws.
2. Attach the mount cover to the mount base.
3. Use the wall anchors with screws to attach the wall bracket to the wall.
4. Slide the mount base onto the wall bracket.
Ceiling-Mount Your Orbi Pro
The following instructions require a drop ceiling.
User Manual13Overview
Orbi Pro
To ceiling mount your router or satellite:
1. Place your Orbi router or satellite on the mount base and attach the router or satellite
to the base with the provided screws.
2. Attach the mount cover to the mount base.
3. Attach the T-bracket to the ceiling bracket with the T-bracket screws.
4. Loosen the screw so that the locking plate can slide.
5. Secure the T-bracket to the T-bar and tighten the screw.
User Manual14Overview
Orbi Pro
Figure 4. Orbi Pro satellite label
Connect Your Orbi Pro Router
If you want to connect your Orbi Pro router to an existing gateway, we recommend that
you turn off your existing gateway’s WiFi.
To cable your router:
1.
Unplug your modem’s power, leaving the modem connected to the wall jack for
your Internet service.
If your modem uses a battery backup, remove the battery, and then put the battery
back in.
2. Plug in and turn on your modem.
3.
Connect your modem to the Internet port of your router with the Ethernet cable that
came with your router.
4. Connect the power adapter to your router and plug the power adapter into an
outlet.
5.
If the Power LED does not light, press the Power On/Off button on the rear panel
of the router.
User Manual16Overview
Orbi Pro
4.
If the satellite ring LED is magenta, move the satellite closer to the router and then
sync the satellite to the router:
a.
Press the Sync button on the back of the router.
b.
Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue,
amber, or magenta as described in Step 3 of this procedure and then turns off.
Sync an Add-On Orbi Pro Satellite
If you already set up an Orbi Pro router and satellite are adding an optional add-on Orbi
Pro satellite (sold separately), follow these steps.
To sync your add-on Orbi Pro satellite:
1. Place your satellite.
For more information, see Place Your Satellite on page 17.
2. Connect the satellite to a power source.
3.
If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
4.
Wait about two minutes for the satellite ring LED to light solid white.
5.
Press the Sync button on the back of the satellite and within two minutes, press the
Sync button on the back of your Orbi router.
The satellite ring LED pulses white, then lights one of the following colors for about
three minutes, and then turns off:
Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
Add Satellites to Your Network Using the Router Web
Interface
You can use the router web interface to add a satellite to your Orbi network.
User Manual18Overview
Orbi Pro
To add a satellite to your Orbi network using the router web interface:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Add Orbi Satellite.
The Place Your Satellite page displays.
5. Follow the instructions about where to place your satellite in your house.
6. Connect the satellite to a power source.
7.
If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
8. Click the NEXT button.
9.
Wait about two minutes for the satellite’s ring LED to light solid white.
10. Press the Sync button on the satellite.
The satellite’s ring LED pulses white.
11.
Click the SYNC button in the router web interface.
The router attempts to sync with the satellite.
The satellite’s ring LED lights one of the following colors for about three minutes
and then turns off:
Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
User Manual19Overview
Orbi Pro
Set Up Your Orbi Network With the
NETGEAR Insight App
You can use the NETGEAR Insight app to set up your Orbi network.
To find the app, search for NETGEAR Insight in the Apple App Store or Google Play
Store. Then launch the NETGEAR Insight app on your mobile device and follow the
prompts. For more information about the NETGEAR Insight app, visit
https://www.netgear.com/insight/.
User Manual20Overview
Orbi Pro
2
Connect to the Orbi Pro Network
and Access the Router
To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your
Orbi Pro network, you must manage them from your Orbi Pro router web interface.
This chapter contains the following sections:
• Connect to the Network
• Types of Logins
• Use a Web Browser to Access the Router
• Change the Language
21
Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic
Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
To find and select the WiFi network:
1. Make sure that the router or satellite is receiving power (its Power LED is lit).
2.
On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the router label. The WiFi network name is the same
for the router and the satellite in the Orbi WiFi System.
Note: If you bought the router and the satellite separately, their default WiFi network
names are different.
3. Join the WiFi network and enter the WiFi password.
The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you
can find and select the WiFi network.
User Manual22Connect to the Orbi Pro Network
and Access the Router
Orbi Pro
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
In the upper right corner, select a language from the menu.
5.
When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
User Manual26Connect to the Orbi Pro Network
and Access the Router
Orbi Pro
3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
Orbi to detect the Internet connection when you first access the router with a web
browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard
• Manually Set Up the Internet Connection
• Specify IPv6 Internet Connections
• Change the MTU Size
27
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up
your router.
To use the Setup Wizard:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select No, you are taken to the Internet Setup page (see Manually Set Up the
Internet Connection on page 28).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your ISP configuration and checks your operation mode.
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
User Manual28Specify Your Internet Settings
Orbi Pro
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page.
5. Leave the Does your Internet connection require a login No radio button selected.
6.
If your Internet connection requires an account name or host name, type it in the
Account Name (If Required) field.
7.
If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections in this page, the default settings usually work, but you can
change them.
8. Select an Internet IP Address radio button:
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
Use Default Address. Use the default MAC address.
Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
User Manual29Specify Your Internet Settings
Orbi Pro
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshooting
on page 128.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select the encapsulation method:
The selections are PPPoE, PPTP, or L2TP.
7.
In the Login field, enter the login name your ISP gave you.
This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet
service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
11.
To change the number of minutes until the Internet login time out, in the Idle Timeout
(In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
User Manual30Specify Your Internet Settings
Orbi Pro
Use VPN to Access Your Internet Service at
Home
When you’re away from home and you access the Internet, you usually use a local Internet
service provider. For example, at a coffee shop you might be given a code that lets you
use the coffee shop’s Internet service account to surf the web.
Orbi Pro lets you use a VPN connection to access your own Internet service when you’re
away from home. You might want to do this if you travel to a geographic location that
doesn’t support all the Internet services that you use at home. For example, your Netflix
account might work at home but not in a different country.
Set Up VPN Client Internet Access in the Router
By default, the router is set up to allow VPN connections only to your home network,
but you can change the settings to allow Internet access. Accessing the Internet remotely
through a VPN might be slower than accessing the Internet directly.
To allow VPN clients to use your home Internet service:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
5. Select the Enable VPN Service radio button.
6. Scroll down to the Clients will use this VPN connection to access section, and select
the All sites on the Internet & Home Network radio button.
When you access the Internet with the VPN connection, instead of using a local
Internet service, you use the Internet service from your home network.
7. Click the Apply button.
Your settings are saved.
User Manual125Use VPN to Access Your Network
Orbi Pro
125

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