670573

Netgear C6250 Handleiding

10
Verklein
Vergroot
Pagina terug
1/198
Pagina verder
350 East Plumeria Drive
San Jose, CA 95134
USA
February 2016
202-11533-01
AC1600 WiFi Cable Modem Router
Model C6250
User Manual
WPS
WiFi On/O
2
AC1600 WiFi Cable Modem Router
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are
used for reference purposes only.
3
Contents
Chapter 1 Hardware Overview and Setup
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Panel and Right Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install and Activate Your Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cable the Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Activate Your Internet Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Activate Your Internet Service with Comcast XFINITY . . . . . . . . . . . . . . . . . . 16
Perform a Speed Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cable the Modem Router to a Router and Use Bridge Mode . . . . . . . . . . . . . . . 17
Chapter 2 Connect to the Network and Access the Modem Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect to the Modem Router Through an Ethernet Cable. . . . . . . . . . . . . . 21
Join the WiFi Network of the Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Types of Logins and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Access NETGEAR genie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Access the Modem Router with the NETGEAR genie App. . . . . . . . . . . . . . . . . . 25
Chapter 3 Customize the Internet Settings
View the Cable Initialization of the Modem Router . . . . . . . . . . . . . . . . . . . . . . . 27
Change the Cable Connection Starting Frequency . . . . . . . . . . . . . . . . . . . . . . . 28
View or Manually Set Up the IPv4 Internet Settings . . . . . . . . . . . . . . . . . . . . . . 30
Manage the MTU Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MTU Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4 Manage the Basic WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main Network. . . . . 36
View or Change the Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configure WPA/WPA2 Enterprise WiFi Security . . . . . . . . . . . . . . . . . . . . . . . 41
Configure WEP Legacy WiFi Security for the Main WiFi Network . . . . . . . . 43
Use the WPS Wizard to Add a Device to the WiFi Network . . . . . . . . . . . . . . . . 45
Use WPS with the Push Button Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Use WPS with the PIN Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manage the Basic WiFi Settings and WiFi Security of the Guest Network. . . . 48
4
AC1600 WiFi Cable Modem Router
Set Up and Enable a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configure WEP Legacy WiFi Security for the Guest WiFi Network. . . . . . . . 52
Chapter 5 Secure Your Network
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Allow or Block Access to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Enable and Manage Network Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Manage Network Access Control Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Block Keywords and Domains for HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Set Up Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Remove a Keyword or Domain from the Blocked List. . . . . . . . . . . . . . . . . . . 67
Remove All Keywords and Domains from the Blocked List . . . . . . . . . . . . . . 68
Specify a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Block Access to Services and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Block a Default Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Add and Block a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Change the Settings for a Blocked Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Remove a Blocked Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Schedule When Security Features Are Active. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set Up a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Change a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Remove a Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Set Up Security Event Email Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 6 Manage the WAN and LAN Network Settings
Manage the WAN Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Manage the SIP Application-Level Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Manage the Modem Router’s LAN IP Address Settings. . . . . . . . . . . . . . . . . . . . 84
Manage IP Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Change a Reserved IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Remove an IP Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Manage the IPv6 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Change the Modem Router’s Device Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Manage the Built-In DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Manage the DHCP Server Address Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Manage Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 7 Manage the Modem Router and Monitor Your Network
View the Status and Statistics of the Modem Router . . . . . . . . . . . . . . . . . . . . . 96
View the Cable Information and Internet Port and WiFi Status. . . . . . . . . . . 96
View the Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
View the Internet Port Connection Status and Release and
Renew the Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
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AC1600 WiFi Cable Modem Router
View WiFi Channels in Your Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
View WiFi Networks in Your Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
View and Manage the Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Manage the Device Settings File of the Modem Router . . . . . . . . . . . . . . . . . . 111
Back Up the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Restore the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Return the Modem Router to Its Factory Default Settings . . . . . . . . . . . . . . . . 113
Use the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Erase the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Reboot the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Monitor and Meter Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Start the Traffic Meter Without Traffic Volume Restrictions . . . . . . . . . . . . 116
View the Traffic Statistics and Traffic Status . . . . . . . . . . . . . . . . . . . . . . . . . 117
Restrict Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Unblock the Traffic Meter After the Traffic Limit Is Reached . . . . . . . . . . . 120
Manage the Modem Router Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Chapter 8 Share a Storage Device
USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Connect a USB Device to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Access a Storage Device Connected to the Modem Router . . . . . . . . . . . . . . . 125
Manage Access to a Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Enable FTP Access Within Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
View Network Folders on a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Add a Network Folder on a Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Change a Network Folder, Including Read and Write Access, on a USB Drive 132
Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Safely Remove a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Enable the Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chapter 9 Share a USB Printer
Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 139
Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . 143
Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . 144
Change the NETGEAR USB Control Center Language . . . . . . . . . . . . . . . . . . 145
Specify the Time-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Chapter 10 Access Storage Devices Through the Internet
Set Up and Manage Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Set Up a New Dynamic DNS Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
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AC1600 WiFi Cable Modem Router
Specify a DNS Account That You Already Created . . . . . . . . . . . . . . . . . . . . 149
Access Storage Devices Through the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Access Storage Devices Through the Internet with FTP . . . . . . . . . . . . . . . . 153
Chapter 11 Manage the Advanced WiFi Network Settings
Control the WiFi Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Enable or Disable the WiFi Radios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Set Up a WiFi Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Manage Beamforming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Manage the Advanced WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Manage WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Manage the Advanced WiFi Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Chapter 12 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services,
Applications, and Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Forward Incoming Traffic for a Default Service or Application . . . . . . . . . . 166
Add a Port Forwarding Rule with a Custom Service or Application. . . . . . . 167
Change a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Remove a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 171
How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . 172
Manage Port Triggering for Services, Applications, and Games . . . . . . . . . . . 172
Add a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Change a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Disable or Remove a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Specify the Time-Out Period for Port Triggering . . . . . . . . . . . . . . . . . . . . . 177
Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 178
Chapter 13 Diagnostics and Troubleshooting
Perform Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Ping an IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Trace a Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
You Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
View and Manage the Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Troubleshoot the Cable Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
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AC1600 WiFi Cable Modem Router
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Changes Are Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Troubleshoot the WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
TCP/IP Network Not Responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 192
Appendix A Factory Default Settings and Specifications
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Technical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
8
1
1. Hardware Overview and Setup
This user manual is for the NETGEAR
®
AC1600 WiFi Cable Modem Router, Model C6250.
This chapter contains the following sections:
• Introduction
• Front Panel and Right Side Panel
• Back Panel
• Position Your Modem Router
• Install and Activate Your Cable Modem
• Cable the Modem Router to a Router and Use Bridge Mode
Note: For more information about the topics covered in this manual, visit the
support website at support.netgear.com.
Note: In this user guide, the terms wireless and WiFi mean the same thing.
Note: In this user guide, the terms cable Internet provider and cable service
provider mean the same thing.
Hardware Overview and Setup
9
AC1600 WiFi Cable Modem Router
Introduction
The AC1600 WiFi Cable Modem Router Model C6250, in this manual referred to simply as
the modem router, provides you with an easy and secure way to set up a WiFi home network
with fast access to the Internet over a cable network with support for up to 680 Mbps. It lets
you block unsafe Internet content and applications and protects the devices that you connect
to your home or guest network.
The modem router provides one coaxial cable connector, two 10/100/1000 LAN Gigabit
Ethernet ports, and one USB 2.0 port. In addition, the modem router supports WiFi
connection speeds up to
1
300 Mbps in the 2.4 GHz band for 802.11n devices and up to
1300 Mbps in the 5 GHz band for 802.11ac devices. Both 2.4 GHz and 5 GHz bands can be
active simultaneously.
For information about setting up your new modem router, see the AC1600 WiFi Cable
Modem Router Model C6250 Quick Start Guide that comes in the package. This chapter
provides supplemental information that might help you with the setup.
For optimal performance, keep the modem router vertical in the stand and do not detach the
stand. Do not mount the modem router to a wall; it is not suitable for wall mounting. For more
information, see
Position Your Modem Router on page 13.
1. Actual data throughput and WiFi coverage will vary. Network conditions and environmental factors, including volume of network traffic, building
materials and construction, and network overhead, lower actual data throughput rate and WiFi coverage. NETGEAR makes no express or implied
representations or warranties about this product’s compatibility with any future standards.
Hardware Overview and Setup
10
AC1600 WiFi Cable Modem Router
Front Panel and Right Side Panel
The front panel contains status LEDs that let you verify status and connections. The right side
panel contains two buttons.
WPS
WiFi On/O
Power LED
Downstream LED
Upstream LED
Internet LED
2.4 GHz
WiFi LED
5 GHz
WiFi LED
Ethernet LED
WiFi On/off button
WPS button
Figure 1. Front panel LEDs and side panel buttons
You can use the LEDs to verify status and connections. The following table lists and
describes each LED on the front panel.
… 10 …

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