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Service and Repair Information
In the event of problems or repairs that you cannot
solve or perform yourself, our customer service will
be happy to help. Check the customer service
directory for a customer service facility in your area.
Caution: Calling the customer service because of an
operator error can be very costly!
E No and FD No You can find this information on the appliance’s
nameplate. The nameplate is located on the
appliance, behind the oven door, on the left bottom
edge of the oven.
In the event of a customer service request, please
have the following information handy:
E-Number FD
Replacing the oven light Caution: Unplug the appliance or remove the
fuse! By actuating the miniature circuit-breaker or
by unscrewing the fuses in the fuse box in your
house.
1. To prevent damage, place a dish towel into the
cold oven.
2. Remove the glass cover by inserting a knife or
similar object between the glass and the frame.
3. Replace the lamp.
–Type: Incandescent bulb E 14, 230 – 240 V,
25 W, heat-resistant to 300° C
–You can obtain this lamp from customer
service.
Replacing the oven door
seat Remove the defective oven door seal by simply
unhooking it.
You may obtain the new oven door seal from your
customer service.