www.napoleon.com
Napoleon President’s 10 Year Limited Warranty
NAPOLEON products are designed with superior components and materials, and are assembled by trained craftsmen
who take great pride in their work. This grill has been thoroughly inspected by a qualified technician before
packaging and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and
workmanship from the date of purchase, for the following period:
*Conditions and Limitations
This Limited Warranty creates a warranty period as specified in the
aforementioned table, for any product purchased through an authorized NAPOLEON
dealer, and entitles the original purchaser to the specified coverage in respect of
any component replaced within the warranty period, either by NAPOLEON or an
authorized NAPOLEON dealer, to replace a component of such product that has
failed in normal private use as a result of a manufacturing defect. The “50% off”
indicated in the table means the component is made available to the purchaser at
a 50% discount off the regular retail price of the component for the period
indicated. This Limited Warranty does not cover accessories or bonus items.
For greater certainty, “normal private use” of a product means that the product:
has been installed by a licensed, authorized service technician or contractor, in
accordance with the installation instructions included with the product and all
local and national building and fire codes; has been properly maintained; and has
not been used as a communal amenity or in a commercial application.
Similarly, “failure” does not include: over-firing, blow outs caused by
environmental conditions such as strong winds or inadequate ventilation,
scratches, dents, corrosion, deterioration of painted and plated finishes,
discoloration caused by heat, abrasive or chemical cleaners or UV exposure,
chipping of porcelain enameled parts, or damages caused by misuse, accident,
hail, grease fires, lack of maintenance, hostile environments such as salt or
chlorine, alterations, abuse, neglect or parts installed from other manufacturers.
Should deterioration of parts occur to the degree of non-performance (rusted
through or burnt through) within the duration of the warranted coverage, a
replacement part will be provided. The replacement component is the sole
responsibility of NAPOLEON defined by this Limited Warranty; in no event will
NAPOLEON be responsible for installation, labor or any other costs or expenses
related to the re-installation of a warranted part, for any incidental, consequential,
or indirect damages or for any transportation charges, labor costs or export duties.
This Limited Warranty is provided in addition to any rights afforded to you by local
laws. Accordingly, this Limited Warranty imposes no obligation upon NAPOLEON to
keep parts in stock. Based on the availability of parts, NAPOLEON may at its
discretion discharge all obligations by providing a customer a prorated credit
towards a new product. After the first year, with respect to this Limited Warranty
NAPOLEON may, at its discretion, fully discharge all obligations with respect to this
warranty by refunding to the original warranted purchaser the wholesale price of
any warranted but defective part(s).
The bill of sale or copy will be required together with a serial number and a
model number when making any warranty claims from NAPOLEON.
NAPOLEON reserves the right to have its representative inspect any product
or part prior to honoring any warranty claim. You must contact NAPOLEON
Customer Service or an authorized NAPOLEON dealer to obtain the benefit of
the warranty coverage.
10 years
10 years
10 years
5 years
plus 10
5 years
plus 10
5 years
plus 10
5 years
plus 10
5 years
plus 10
3 years
plus 10
Aluminum castings/stainless steel base
Stainless steel lid
Porcelain-enameled lid
Painted steel lid
Stainless steel tube burner
Stainless steel flame protection inserts
Porcelainized cast iron cooking grids
Ceramic infrared burner (excluding mesh)
Porcelain flame protection inserts
All other parts 2 years
Plus 10 refers to an extended warranty period, during which we supply spare part to the purchaser at 50% of the current retail price for an additional 10 years.
