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HELPLINE:
If you have any product problems or queries, please contact our Customer Relations Team first for expert help
and advice:
0845 602 1454 – UK
(01) 677 4003 - Ireland
or consult our website - www.moulinex.co.uk
Problems Probable causes Corrective actions
The coffee is not strong enough for
you
.
-
The coffee is not strong enough
.
-
The coffee you are using does not
have enough flavour
.
-
Reduce the volume of the
preparation by pressing the button
before the automatic end of the
cycle
.
-
Many coffees are available,
choose a stronger coffee
.
The coffee is not hot enough
. -
The cup is cooling the coffee
down
.
-
The cup is cooling the coffee
down
.
-
The coffee maker is scaled
.
-
Do not use a cup that is bigger
than 150 ml, otherwise this cools
the coffee down more quickly
.
-
To keep the coffee hot longer,
preheat the cups with hot water for
example
.
-
Descale the coffee maker, refer to
the Descaling paragraph for
instructions
.
Brown particles are found on the
pod.
- Particles of scale have detached
from the coffee maker.
- Descale the coffee maker, refer to
the Descaling paragraph for
instructions.
A green light may be seen on the
button when the appliance is
plugged in.
- This is normal, the appliance is in
stand-by mode.
Help protect the environment!
Your appliance contains valuable materials which can be recovered or recycled
.
Leave it at a local civic waste collection point
.
