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Motorola S2010
Digital Cordless Telephone
with Answering Machine
S2011, S2012, S2013 and S2014
Warning
Charge the handset for 24 hours before use.
®
All handsets fully cordless for locating anywhere within range.
100 Name and number phonebook.
Copy phonebook entries between other handsets.
Answer machine with up to 30 minutes digital recording time.
Speakerphone for hands-free conversations.
Caller ID shows you who's calling and see details of the last 50 callers in a Calls list.
1
Register up to 5 handsets to a single base and register each handset with up to 4 different bases.
Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and
an external caller.
Intelligent Charging saving unnecessary power usage.
ECO mode reduces the transmitted power and energy consumption.
ECO PLUS turns off transmitted power when the telephone is in standby mode.
1
You must subscribe to your network provider's Caller ID or Call Waiting service for these features to work. A quarterly
fee may be payable.
Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative
arrangements should be made for access to emergency services.
Need help?
If you have any problems setting up or using your S2010, please contact Customer Services on 0800 0820750.
Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.
Welcome...
to your new Motorola S2010 Digital Cordless Phone!
IMPORTANT
Only use the telephone line cord supplied.
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
Got everything?
• S2010 handset
• S2010 base
• User guide
2 x AAA NiMH rechargeable batteries
Mains power adaptor for the base
Telephone line cord
If you have purchased a S2010 multiple pack
you will also have the following additional
items:
S2010 handset & charger
2 x AAA NiMH rechargeable batteries
Mains power adaptor for the charger
This User Guide provides you with all the information
you need to get the most from your phone.
Before you make your first call you will need to set up your
phone. Follow the simple instructions in `Getting Started', on the
next few pages.
ECOMOTO: a convergence of efforts by marketing, design, research, engineering, and supply chain management
that leads to better products for everyone. A holistic view that focuses on both social and environmental responsibility.
A passion and a shared point of view.
The right thing to do.
1) Meets and/or exceeds EMEA environmental regulatory requirements.
2) Eco friendly packaging with a minimum 20% post consumer recycled content.
3) Phone housing is built with a minimum of 25% post consumer recycle content plastic.
4) Energy efficient charger that meets EU Code of Conduct and Energy Star requirements.
5) ECO mode function which reduces the transmitted power and energy consumption, please refer to page 35.
4
1. Getting started ................................................7
2. Getting to know your phone ..........................9
3. Using the phone............................................15
3.1 Make a call...................................................... 15
3.2 Pre-dial ........................................................... 15
3.3 Dial one touch numbers 1 to 9........................ 15
3.4 Call from the phonebook................................. 15
3.5 Call from the Calls list ..................................... 15
3.6 Answer a call .................................................. 15
3.7 Adjust volume ................................................. 16
3.8 Mute................................................................ 16
3.9 End a call ........................................................ 16
3.10 Switch handset on/off ..................................... 16
3.11 Call a second external number....................... 16
3.12 Intercom.......................................................... 17
3.12.1 Call another handset ............................. 17
3.12.2 Transfer an external call to another
handset ................................................. 17
3.12.3 Three-party conference call .................. 17
3.13 Voicemail ........................................................ 18
4. Phonebook ....................................................18
4.1 View and dial phonebook entries.................... 18
4.2 Store an entry ................................................. 18
4.3 Entering names............................................... 19
4.4 Character map................................................ 19
4.5 Enter a pause ..................................................19
4.6 View an entry...................................................20
4.7 Edit an entry ....................................................20
4.8 Delete an entry ................................................20
4.9 List entry ..........................................................20
4.10 Delete all entries ..............................................21
4.11 Store a direct memory number ........................21
4.12 Delete a Direct memory number......................21
4.13 Copy phonebook to another handset ..............21
5. Caller ID and Calls list.................................. 22
5.1 Calls list ...........................................................22
5.1.1 View the Calls list ...................................23
5.1.2 Dial from the Calls list ............................23
5.1.3 Modify and dial a number in the
Calls list .................................................23
5.1.4 Save a number from the Calls list
to the phonebook ...................................24
5.1.5 Delete a Calls list entry ..........................24
5.1.6 Delete entire Calls list ............................24
5.2 Redial ..............................................................24
5.2.1 Redial the last number ...........................24
5.2.2 View and dial a number in the
redial list .................................................24
5.2.3 Copy a redial number to the
phonebook .............................................25
5.2.4 Delete a redial list entry .........................25
5.2.5 Delete entire redial list ...........................25
5
6. Clock & Alarm .............................................. 25
6.1 Set date and time ............................................ 25
6.2 Set alarm ......................................................... 25
6.3 Set alarm melody ............................................ 26
7. Personal settings ......................................... 26
7.1 Handset tones ................................................. 26
7.1.1 Ring volume ........................................... 26
7.1.2 Ring melody ...........................................26
7.1.3 Group melody ........................................ 27
7.1.4 Key tones on/off ..................................... 27
7.1.5 First ring ................................................. 27
7.2 Base ringer ...................................................... 28
7.2.1 Ring volume ........................................... 28
7.2.2 Ring melody ...........................................28
7.3 Handset name ................................................. 28
7.4 Auto pick up..................................................... 28
7.5 Auto hang up...................................................29
7.6 Display language.............................................29
7.7 Room monitor on/off........................................29
7.8 Room monitor.................................................. 29
7.9 Backlight on/off................................................ 30
7.10 Keypad lock.....................................................30
8. Advanced settings ....................................... 30
8.1 Recall time.......................................................30
8.2 Dial mode ........................................................ 30
8.2.1 Temporarily switch from Pulse to
Tone dialling .......................................... 31
8.3 Call barring...................................................... 31
8.3.1 Switch call barring on/off ....................... 31
8.3.2 Set a number to be barred .................... 31
8.4 Easy call.......................................................... 31
8.4.1 Switch Easy call on/off .......................... 31
8.4.2 Set the Easy call number ...................... 32
8.4.3 Dial an Easy number ............................. 32
8.5 Registration ..................................................... 32
8.6 Register a handset .......................................... 32
8.7 Select a base .................................................. 33
8.8 Unregister a handset....................................... 33
8.9 PIN .................................................................. 33
8.10 Reset............................................................... 34
8.11 Default settings ............................................... 34
8.12 Auto prefix ....................................................... 35
8.13 Intrusion .......................................................... 35
8.14 ECO mode ...................................................... 35
8.15 ECO PLUS ...................................................... 36
9. Using your Answer machine ......................36
9.1 S2010 Base Answer Machine Control Keys ... 36
9.2 Switch on/off.................................................... 37
9.3 Play messages................................................ 37
9.4 Delete all messages........................................ 37
9.5 Record a memo............................................... 38
6
9.6 Outgoing messages........................................ 38
9.6.1 Answer & Record .................................. 38
9.6.2 Answer Only .......................................... 38
9.6.3 Set answer mode .................................. 38
9.6.4 Record, play or delete your own
outgoing message ................................. 38
9.7 Answer machine settings................................ 39
9.7.1 Ring delay ............................................. 39
9.8 Remote access ............................................... 39
9.8.1 Remote access on/off ........................... 40
9.9 Call screening ................................................. 40
9.9.1 Switch handset call screening
on/off ..................................................... 40
9.9.2 Switch base station call screening
on/off ..................................................... 40
9.10 Access answer machine menu via the
Calls list .......................................................... 41
9.11 Memory full ..................................................... 41
10. Help ................................................................42
11. General information......................................43
Getting started 7
1. Getting started
IMPORTANT
Do not place your S2010 in the bathroom or other humid
areas.
Location
You need to place your S2010 base within 2 metres of the
mains power socket and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference. Your S2010 works by
sending radio signals between the handset and base. The
strength of the signal depends on where you place the base.
Putting it as high as possible ensures the best signal.
HANDSET RANGE
The S2010 has a range of up to 300 metres outdoors when
there is a clear line of sight between the base and handset.
Any obstruction between the base and handset will reduce
the range significantly. With the base indoors and handset
either indoors or outdoors, the range will normally be up to
50 metres. Thick stone walls can severely affect the range.
SIGNAL STRENGTH
The
E icon on your handset indicates when you are in
range. When out of range of the base, the screen shows
SEARCHING
and the E flashes.
If you are on a call, the line will hang up if the handset moves
out of range of the base. Move back within range. The
handset will automatically re-connect to the base.
Setting up
IMPORTANT
The base station must be plugged into the mains power at all
times. Do not connect the telephone line cord into the wall
socket until the handset is fully charged. Only use the power
adaptor and telephone line cord supplied with the product.
Connecting up the base
Plug the mains power adaptor into the socket marked on
the underside of the base and plug the other end into the
mains power wall socket and switch the power on.
8 Getting started
Connecting the handset and charger (Multi-
pack only)
If you have purchased a multiple pack, this process will need
to be carried out for all handsets and chargers:
1.
Plug the mains power adaptor into the socket marked
on the underside of the charger.
2.
Insert the 2 x AAA NiMH batteries supplied into the
handset. Then clip the compartment cover into place.
3.
Place the handset on the charger to charge for at least
24 hours. When the handset is fully charged the
S
icon will indicate that it is fully charged.
4.
When the handset is fully charged after 24 hours, plug
the telephone line cord from the large base into the
telephone wall socket.
IMPORTANT
Warning! Use only rechargeable batteries. If non-
rechargeable batteries are used
WARNING BATT
will be
displayed and charging will be stopped. Please replace with
rechargable batteries.
BATTERY LOW WARNING
If the
U icon flashes in the display, you will need to
recharge the handset before you can use it again.
During charging, the
S icon will scroll in the display.
INTELLIGENT CHARGING
Your S2010 supports Intelligent Charging, this means when
the handset is fully charged, the base will automatically
detect this and stop drawing power from the mains to charge
the handset, saving unnecessary power usage.
BATTERY PERFORMANCE
In ideal conditions, fully charged batteries should give up to
10 hours talk time or up to 150 hours standby time on a
single charge.
Note that new batteries do not reach full capacity until they
have been in normal use for several days.
Running the batteries right down at least once a week will
help them last as long as possible.
Getting to know your phone 9
The charge capacity of rechargeable batteries will reduce
with time as they wear out, giving the handset less talk/
standby time. Eventually they will need to be replaced.
After charging your handset for the first time, subsequent
charging time is about 6–8 hours a day. Batteries and
handset may become warm during charging. This is normal.
Date and time
Providing you have subscribed to your network’s Caller ID
service, the date and time is set automatically for all
handsets every time a call is received.
The date and time is recorded with each answer machine
message you receive.
If you do not have a Caller ID service you can set the date
and time manually.
Set date and time manually
1.
Press m and scroll d to
CLOCK/ALARM
. Press m.
Display shows
DATE & TIME
, then press m.
2.
Enter the date using the format
DD/MM
e.g.
04/ 08
for 4th
August.
3.
Press m and enter the time using the 24 hour format
HH:MM
, e.g. 14:45 for 2:45pm.
4.
Press m to confirm or n to return to standby.
Your S2010 is now ready for use.
2. Getting to know your phone
Overview of your handset
10 Getting to know your phone
A Earpiece
B Display
See page 11 for display icons.
C Call log / Scroll Up / Volume up
Open the Call log. Press
u to enter
CALL LOG
menu and
then press
d to select
CALL LIST
or
ANSW MACHINE
menu.
Scroll up through lists and settings.
Increase the earpiece volume during a call.
D Menu key
Enter the main menu. Select the option displayed on
screen. Confirm menu option
OK
is displayed on screen.
E Talk / Recall
Make or answer a call.
Use recall (R) functions.
F Pulse to Tone Dialling / * / Keypad lock
During a call, press and hold to switch from pulse
dialling to tone dialling.
Dial a *. In standby mode press and hold to lock/unlock
the keypad.
G Hands-free key
Activate and deactivate hands-free during a call.
IMPORTANT
Hands-free activation can suddenly increase the volume in
the earpiece to a very high level. Make sure the handset is
not too close to your ear.
H Redial / Scroll right / Clear / Mute / Back
Open the redial list. Scroll to the right.
Delete characters on screen when entering names and
numbers.
Mute / unmute the microphone during a call. Go back to
previous menu level is displayed on the screen.
I End / Exit / Switch handset on/off
End a call.
When in a menu, go back to standby mode. Press and
hold to switch handset off (when in standby) or on.
J Phonebook / Scroll Down / Volume down
Open the phonebook.
Scroll down through lists and menus.
Decrease the earpiece volume.
K Ringer off / Pause / #
Press and hold to switch handset ringer on or off.
When dialling or storing a number, press and hold to
enter a pause (P).
Dial a #.
L Intercom
Press to make an internal call.
M Microphone
Getting to know your phone 11
Handset display
Display icons
G
On when the line is in use.
Flashes when there is an incoming call.
I
Flashes when you have new voicemail
messages.
Off when you have no voicemail messages.
H
Flashes when you have missed calls and new
number(s) are in the Calls list.
F
Phonebook is open.
J
The alarm clock has been set.
D
Hands-free mode.
B
Handset ringer is off.
C
Answer machine On. Off when answer machine is
off. Flashes when you have new messages.
Flashes fast when the memory is full.
E
Steady when the handset is registered and within
range of the base. Flashes when the handset is
out of range or searching for base.
The approximate power levels of your battery are indicated
as below:
S
Battery is fully charged.
T
Battery is partially charged.
Using the phone 17
1.
During your call, press m. Scroll d to
INIT 2ND CALL
.
2.
Press m. Display shows
CALLING R
3.
Enter the second number.
4.
When your second caller answers, press m to open
the option menu:
CONFERENCE
– press m to initiate a 3-way with an
external caller and internal caller.
SWITCH CALLS
– press m to switch between the two callers.
5.
Press n to hang up.
3.12 Intercom
This feature is only available when there are at least 2
registered handsets. It allows you to make internal calls,
transfer external calls from one handset to another and use
the conference option.
3.12.1 Call another handset
1.
Press I.
If you have two handsets, the other handset is called
automatically.
If more than two handsets are registered to the base,
their numbers are displayed, e.g.
2345*
. Enter the number
of the handset you want to call or press
* to ring all
handsets.
2.
Press n to hang up.
NOTE
If the handset does not belong to S2010 range, this function
may not be available.
3.12.2 Transfer an external call to another handset
1.
During an external call, press I.
Your caller is put on hold.
2.
Enter the number of the handset you want to call or
press
* to ring all handsets.
If there are only two handsets, the other handset is
called automatically.
3.
When the other handset answers, announce the caller
then press
n to transfer the call. If the other handset does
not answer, press
I to talk to your caller again.
3.12.3 Three-party conference call
1.
During an external call, press I.
Your caller is put on hold.
2.
Enter the number of the handset you want to call or
press
* to ring all handsets.
If there are only two handsets, the other handset is
called automatically.
3.
When the other handset answers, announce the call
then press and hold
I to connect both calls. If the
18 Phonebook
other handset does not answer, press I to talk to
your caller again.
4.
Press n to hang up.
3.13 Voicemail
If you have subscribed to your network’s voicemail service
(if available), your S2010 displays
I when you have a
new message.
NOTE
You can turn off the
I icon. When viewing the Calls log,
press and hold
5.
4. Phonebook
The S2010 handset phonebook can store up to 100 names
and numbers.
NOTE
Numbers can be up to 24 digits long and names up to 12
characters long. Entries are stored in alphabetical order.
4.1 View and dial phonebook entries
1.
Press d. Display shows the first entry.
2.
Scroll u or d to the entry you want.
Or
To search alphabetically, press
d then press the key
with the first letter of the name, e.g. if the name begins
with N, press
6 twice.
The display shows the first entry beginning with N. If
required, press
u or d to scroll to the exact entry.
3.
Press R to dial the entry displayed.
4.2 Store an entry
1.
Press m.
PHONEBOOK
is displayed.
2.
Press m.
NEW ENTRY
is displayed.
3.
Press m.
ENTER NAME
is displayed.
4.
Enter a name and press m.
Phonebook 19
5.
Enter a number. Press m to save. Press u or d to
select
NO GROUP
,
GROUP A
,
B
or
C
and press m to confirm.
6.
Press n to return to standby.
NOTE
You can assign individual contacts to specific groups of your
choice. For example, Group A contains phone numbers of all
your co-workers. You can also assign a specific ring melody
to that group (see “Group melody” on page 27). You can
benefit from this feature only if you have subscribed to Caller
ID service from your network provider. If it is the case, every
time someone from that group calls you, you will hear the
designated melody for that group.
NOTE
Cancel storing an entry by pressing
n at any time during the
process.
4.3 Entering names
Use the alphanumeric keypad to enter names in the
phonebook.
For instance to enter the name Paul
P
Press 7 once
A
Press 2 once
U
Press 8 twice
L
Press 5 three times
To enter a space press
1
Press B to delete a character or press and hold B to
delete all characters.
4.4 Character map
Use the keypad to enter names and characters.
1
Space 1 - < > *
2
ABC2
3
DEF3
4
GHI 4
5
JKL5
6
MNO6
7
PQRS7
8
TUV8?
9
WXYZ9
0
0-/\#+
4.5 Enter a pause
If your S2010 is connected to a switchboard, you may need
to enter a pause in a stored number. This gives the
switchboard time to get an outside line. A pause is normally
stored after the switchboard access code (e.g. 9)
20 Phonebook
1.
When storing a number, press and hold # until the
display shows P. You can then continue storing the
phone number.
4.6 View an entry
In standby:
1.
Press d.
2.
Enter the first letter of the name to search alphabetically
then scroll
u or d to the exact entry. The name is
displayed.
3.
Press B to display the number. If there are more than
12 digits, press
B again to see the rest of the number.
4.
Press n to return to standby.
During a call:
1.
Press m twice to open the phonebook menu.
2.
Enter the first letter of the name you want then scroll u
or
d if necessary to the exact name. PressB to
display the number. If there are more than 12 digits,
press
B again to see the rest of the number.
3.
Press n to cancel the phonebook display.
4.
Press n again to end the call.
4.7 Edit an entry
1.
Press d.
2.
Scroll u or d to the entry you want to edit and press
m.
EDIT ENTRY
is displayed. Press m again.
3.
Edit the name and press m to confirm. Use B to
delete characters.
4.
Edit the number. Press m to confirm.
5.
Scroll u or d to select
NO GROUP
,
GROUP A
,
B
or
C
and
press
m to confirm.
6.
Press n to return to standby.
4.8 Delete an entry
1.
Press d.
2.
Scroll to the entry you want to delete and press m.
3.
Scroll d to
DELETE ENTRY
and press m.
4.
Display shows
CONFIRM?
. Press m.
5.
Press n to return to standby.
4.9 List entry
You can also view, edit and delete an entry through the
phonebook menu.
1.
Press m twice to open the phonebook menu.
24 Caller ID and Calls list
5.1.4 Save a number from the Calls list to the
phonebook
1.
Press u then m. The most recent call is displayed.
2.
Scroll u or d to the number you want.
3.
Press m then press d until
SAVE NUMBER
is displayed.
4.
Press m.
ENTER NAME
is displayed. Use the keypad to
enter the name.
5.
Press m then the number is displayed, the user can
then edit the number if required and must press
m to
save the number (even if has not been edited).
6.
Press u or d to select
NO GROUP
,
GROUP A
,
B
or
C
and
press
m to confirm.
7.
Press n to return to standby.
5.1.5 Delete a Calls list entry
1.
Press u then m. The most recent call is displayed.
2.
Scroll u or d to the number you want.
3.
Press m then scroll d to
DELETE
and press m.
4.
Display shows
CONFIRM?
. Press m to confirm.
5.
Press n to return to standby.
5.1.6 Delete entire Calls list
1.
Press u then m. The most recent call is displayed.
2.
Press m then scroll d to
DELETE ALL
and press m.
3.
Display shows
CONFIRM?
. Press m to confirm.
4.
Press n to return to standby.
5.2 Redial
The S2010 lets you redial any of the last 10 numbers called.
Numbers can be up to 24 digits long.
5.2.1 Redial the last number
1.
Press B. The last number dialled is displayed.
• If the number has more than 12 digits, the display
shows ! and the cursor blinks. Press
B to display
the rest. If the number is stored in the Phonebook, the
name is displayed.
2.
Press R to dial.
5.2.2 View and dial a number in the redial list
1.
Press B. The last number dialled is displayed.
If required, scroll
u or d to display the number you
want.
2.
Press R to dial the number.
Clock & Alarm 25
5.2.3 Copy a redial number to the phonebook
1.
Press B and scroll u or d to the entry you want.
2.
Press m.
3.
Display shows
SAVE NUMBER
. Press m.
4.
Enter the name and press m.
5.
Edit the number if required and press m.
6.
Press u or d to select
NO GROUP
,
GROUP A
,
B
or
C
and
press
m to confirm.
7.
Press n to return to standby.
5.2.4 Delete a redial list entry
1.
Press B. Scroll u or d to display the number you
want.
2.
Press m and scroll d to
DELETE
then press m.
3.
Display shows
CONFIRM?
. Press m to confirm, then n
to return to standby.
5.2.5 Delete entire redial list
1.
Press B then press m.
2.
Scroll d to
DELETE ALL
and press m.
3.
Display shows
CONFIRM?
. Press m to confirm. Press
n to return to standby.
6. Clock & Alarm
If you subscribe to your network’s Caller ID service, the time
on your S2010 may be set automatically each time you
receive a call, depending on your network provider.
You can also set or adjust the time using the Clock & Alarm
menu.
6.1 Set date and time
1.
Press m and scroll d to
CLOCK/ALARM
. Press m.
Display shows
DATE & TIME
, then press m.
2.
Enter the date using the format
DD/MM
e.g.
04/ 08
for 4th
August.
3.
Press m and enter the time using the 24 hour format
HH:MM
, e.g. 14:45 for 2:45pm.
4.
Press m to confirm.
5.
Press n to return to standby.
NOTE
The date and time is retained during a power failure or when
the batteries are discharged.
6.2 Set alarm
1.
Press m, scroll d to
CLOCK/ALARM
and press m.
2.
Scroll d to
SET ALARM
and press m.
Personal settings 29
7.5 Auto hang up
With Auto hang up switched on, you can end a call by simply
replacing the handset on the base or charger. If switched off,
you have to press
n to hang up. The default setting is
ON
.
1.
Press m, scroll d to
PERSONAL SET
and press m.
2.
Scroll d to
AUTO HANG-UP
. Press m.
3.
Scroll u or d to select
ON
or
OFF
.
4.
Press m to confirm.
5.
Press n to return to standby.
7.6 Display language
You can change the display language.
1.
Press m, scroll d to
PERSONAL SET
and press m.
2.
Scroll d to
LANGUAGE
. Press m.
3.
Scroll u or d to select the language you want.
4.
Press m to confirm.
5.
Press n to return to standby.
7.7 Room monitor on/off
Leave one handset in a room and use another handset to
hear sounds in that room.
1.
Press m, scroll d to
PERSONAL SET
and press m.
2.
Scroll d to
ROOM MONITOR
. Press m.
3.
Press u or d to select
ON
or
OFF
.
4.
Press m to confirm.
5.
Press n to return to standby.
When switched
ON
, you can leave this handset in the room
you wish to monitor. Only the microphone is on. Anyone in
the room cannot hear you.
7.8 Room monitor
1.
Switch a handset’s Room monitor mode setting
ON
and
place that handset in the room.
2.
At a second handset, press
INT
and enter the number of
the handset you are using as a room monitor. You can
now hear sounds coming from the room.
NOTE
To stop room monitoring at any time, press
n.
IMPORTANT
This product is not intended for use as a baby safety device
and is not a substitute for adult supervision.
29

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