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your eyes from the road. If you receive an incoming
call at an inconvenient time, if possible, let your
voicemail answer it for you.
• Let the person you are speaking with know you
are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, and even heavy traffic can be
hazardous.
• Do not take notes or look up phone numbers
while driving. Jotting down a “to do” list or going
through your address book takes attention away from
your primary responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible,
place calls when your car is not moving or before
pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and
your mirrors, then continue.
• Do not engage in stressful or emotional
conversations that may be distracting. Make
people you are talking with aware you are driving and
suspend conversations that can divert your attention
away from the road.
• Use your mobile device to call for help. Dial 911
or other local emergency number in the case of fire,
traffic accident, or medical emergencies (wherever
wireless phone service is available).
• Use your mobile device to help others in
emergencies. If you see an auto accident, crime in
progress, or other serious emergency where lives are
in danger, call 911 or other local emergency number
(wherever wireless phone service is available), as you
would want others to do for you.
• Call roadside assistance or a special
non-emergency wireless assistance number
when necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a
minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless
number (wherever wireless phone service is available).