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Motion Computing CL900 - FWS-001 Handleiding

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CL900 Tablet PC
Model FWS-001
User’s Guide
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Model FWS-001
PN 024-02-0255
Revision A01
Contents iii
Contents
Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Optional configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mobile broadband with GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
TPM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CL900 Motion SlateMate™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Overview of the CL900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Left side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CL900 SlateMate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Where to begin with your CL900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 1: Power up the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 2: Connect to a wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 3: Get familiar with your CL900 Tablet PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 4: When you take a break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Optional setup tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Create a recovery image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Insert the pen battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Attach the pen tether . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect the tablet to a docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect the tablet to a display monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
For more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 2 Using your CL900 . . . . . . . . . . . . . . . . . . . . . . . .15
Introducing the CL900 desktop and applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing the taskbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing Motion tools from Windows notification area . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How multiple-touch works fingers for gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Changing to one-tap open for touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring touch input mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the touch tuning option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjusting touch settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjusting pen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adjusting tablet PC settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Entering text and handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
iv Contents
Opening and closing the input panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Docking or floating the input panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering numbers with numbers pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering special keys with the extended keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the handwriting recognition program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Starting Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hiding and showing the Motion QuickNav tool bar . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Stopping Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Accessing Motion QuickNav help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting Motion QuickNav options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Motion QuickNav tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the cameras with Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the web camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Taking photos with Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Editing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Switching cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Locating Motion QuickNav output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adjusting the display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rotating the display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Enabling or disabling automatic rotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting up an external display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting up speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using dictation and voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the magnetic stripe reader (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the barcode scanner (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Barcode scanner tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Supported barcode types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Checking tablet battery power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Battery and power management tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Changing the power plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Changing how the power button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting up user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Creating a system image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Restoring your system image from Windows Control Panel . . . . . . . . . . . . . . . . . . . 52
Restoring your system image if you can’t start Windows 7 . . . . . . . . . . . . . . . . . . . . 53
Restoring your system without a system image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Finding other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 3 Caring for your CL900. . . . . . . . . . . . . . . . . . . .55
General care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Caring for the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Caring for the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Contents v
Traveling with your CL900 Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 4 Troubleshooting and FAQs. . . . . . . . . . . . . . .59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Battery problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Display problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Touch or pen problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Ports and connectors problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Network problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Audio problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Motion QuickNav problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Frequently asked questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
vi Contents
Chapter 1 Getting Started 1
Getting Started
1
The Motion Computing® CL900 Tablet PC is a durable, powerfully equipped tablet
developed and built for mobile business. Enterprise-ready, the CL900 offers a blend of
performance, integrated features and mobility. The lightweight CL900 helps users work
faster and more effectively; it provides the capabilities, applications and ergonomic ease-
of-use that mobile workers need to be more productive in today’s decentralized work
environments.
Product specifications
This is a list of the main features of the CL900 Tablet PC.
• Intel® Atom™ processor Z670 running Windows® 7 Professional
• 1 or 2 GB 800MHz DDR2 memory*
• 30 or 62 GB solid-state drive (SSD)
• 10.1" touchscreen display (LED BL, 1376x768) with Corning® Gorilla® Glass
• Wi-Fi, Bluetooth, and optional mobile broadband with GPS* (Gobi™)
• Multi-touch input by finger and pen
• Mono speaker and dual array microphones
• Front-facing 1.3 MP web camera and rear-facing 3.0 MP documentation camera
• USB, SD slot, 3.5mm audio input/output jack and Micro-HDMI® video port
• Dock connector
• Built-in lithium-Ion battery (up to 8 hours per battery charge)
• Optional Trusted Platform Module* (TPM) for hardware-based security (Infineon)
* Optional features are available when you purchase the CL900.
2 Chapter 1 Getting Started Optional configurations
Optional configurations
This section describes the optional CL900 configurations.
Mobile broadband with GPS
You can choose to purchase a CL900 Tablet PC with the optional mobile broadband with
GPS module. When installed, the module provides:
• Worldwide mobile broadband support
• Worldwide global positioning (GPS) support
Motion Connection Manager is an application that you use to manage your mobile
broadband and GPS network connections. For information on setting up mobile
broadband, see
“Set up mobile broadband with GPS” on page 9.
The GPS receiver uses satellites to determine the current location, altitude, heading and
horizontal velocity of the CL900. You can use it with your preferred mapping applications to
find your current and desired locations.
TPM Security
The CL900 Tablet PC can be purchased with the optional Trusted Platform Module (TPM),
which is an embedded security chip that protects the hard drive and guards against
unauthorized access to data. TPM can generate and store passwords, encryption keys and
digital certificates.
TPM is used by enterprise-level software applications to implement advanced security
features such as:
• User and device authentication
• Full disk data encryption
• Restricted network access
System administrators typically configure TPM, which entails enabling TPM in the BIOS and
configuring the accompanying security software provided by the TPM manufacturer,
Infineon.
CL900 Motion SlateMate™
If you purchased the CL900 Tablet PC with the productivity module, Motion® CL900
SlateMate,™ the tablet comes with an integrated Magnetic Stripe Reader (MSR) and Barcode
Scanner (BCS). This allows the CL900 to become a mobile point-of-sale and data acquisition
tool.
Chapter 1 Getting Started Overview of the CL900 3
Overview of the CL900
The following illustrations show the buttons, slots and ports on the CL900 Tablet PC.
Top view
The speaker and microphones are located on the top edge of the CL900.
CL900 top view
NOTE: In addition to the built-in speaker and microphones, you can plug external headsets in the
audio in/out jack.
Bottom view
A dock connector on the bottom edge of the tablet enables you to connect with a docking
station
.
CL900 bottom view
Speaker Listen to audio warnings, videos, music and other multi-
media applications.
Microphones Use voice commands, record audio and dictate notes with
the two liquid-resistant array microphones without the
need for an external microphone. For more information,
see
“Using speech recognition” on page 43.
Dock connector Connect CL900 to a CL-Series docking station.
microphones
speaker
dock connector
4 Chapter 1 Getting Started Overview of the CL900
Front view
The front of CL900 consists of a capacitive touchscreen display, web camera and battery
gauge.
CL900 front view
Web camera Interact with people online, stream video or capture color
images with a 1.3 MP web camera. See “Using the cameras
with Motion QuickNav” on page 30.
Battery gauge Monitor battery status. When running on battery, LED
lights on the front show the current level of battery charge.
See “Checking tablet battery power” on page 47.
Touchscreen display Use your finger or pen to access all the functions of the
CL900 on the 10.1” display.
Ambient light
sensor
Measures background light and can automatically adjust
the brightness of the display.
web camera
touchscreen
display
ambient light sensor
battery gauge
Chapter 1 Getting Started Overview of the CL900 5
Back view
The documentation camera is located on the back of the CL900.
CL900 back view
Right side view
The pen is stored in a storage drawer on the right side of the CL900. (You may have
purchased a CL900 without a drawer.)
CL900 right view
Documentation
camera
Take photos or video with this 3.0 MP, auto-focus camera. It
produces pictures in JPG format with a resolution up to
2048 x 1536 pixels. See
“Using the cameras with Motion
QuickNav” on page 30.
Pen tether attach
point
Loop a pen tether through this attach point to
keep your pen with the tablet. A tether is packaged
with each pen. See
“Attach the pen tether” on
page 12.
Pen release button Press to open the pen storage drawer.
Pen storage drawer Store the pen when not in use, pen tip down.
documentation
camera
pen storage
drawer
pen tether
attach point
pen
release
button
6 Chapter 1 Getting Started Overview of the CL900
Left side view
Most of the CL900 connectors and slots appear on the left side of the tablet. The ports are
protected by a cover which is not shown in the picture below.
CL900 left side view
Power button Press to turn on and to put the CL900 Tablet PC to
sleep.
Fan vent Cooling unit.
Security button Press to lock and unlock the CL900. Equivalent to
pressing Ctrl+Alt+Delete on a keyboard.
Battery gauge
button
Check remaining battery power. Press the button to
view battery gauge LED lights on the front, the number
of lights indicates the current level of battery charge.
See “Checking tablet battery power” on page 47.
Port cover Rubberized cover that protects the ports.
SD card slot Secure Digital (SD) memory card slot.
SIM card slot For some mobile broadband networks. If required, your
cellular network carrier provides the SIM card.
Micro-HDMI port Connect digital audio/video devices such as an external
digital monitor. The Micro-HDMI (Type D) supports up
to 1080p @ 60Hz.
Audio in/out jack Connect headphones, speakers or any other audio
device compatible with a 3.5mm jack.
USB 2.0 port Connect a USB device such as a mouse, digital camera,
printer or external storage device.
Power adapter port Connect the power adapter.
power
slot
button
security
SIM
card
audio
in/out
jack
USB
port
button
fan
vent
slot
power
adapter
HDMI
Micro-
port
battery
gauge
button
port
cover
SD card
Chapter 1 Getting Started Overview of the CL900 7
Pen
CL900 supports touch with a pen as well as your finger. You may find the pen handy when
you want to write a quick email or take notes. The pen is particularly effective for precise
data entry and navigation.
The pen is a battery-powered electronic digitizer with a pressure-sensitive tip and function
button. When pressed, the function button displays a right-click context menu. The pen
comes with a AAAA battery and pen tether
.
CL900 pen
If your CL900 did not come with a pen, you can purchase one from the Motion Computing
Accessories page. For more information on using the pen, see “Using touch” on page 19.
NOTE: The CL900 pen is officially called the CL900 Digitizer Pen on the Motion Computing website.
For simplicity, this book refers to it simply as the CL900 pen or pen.
CL900 SlateMate
CL900 SlateMate is a productivity module integrated with the CL900. The first configuration
available contains a magnetic stripe reader (MSR) and barcode scanner (BCS).
CL900 SlateMate with Magnetic Stripe Reader and Barcode Scanner
tip function button battery compartment
barcode scanner lens
barcode
scanner
button
magnetic
stripe
status lights
reader
8 Chapter 1 Getting Started Where to begin with your CL900
Where to begin with your CL900
Here are some steps you can follow to power up and get familiar with your CL900 Tablet PC.
Step 1: Power up the tablet
1. Pull out the port door located at the bottom of the left side of the CL900 to expose the
AC adapter port and plug in the AC adapter.
Powering up the CL900
2. Plug the power cord into an outlet.
• The battery gauge turns amber to indicate that the battery is charging.
• Keep the tablet on AC power until the battery is fully charged.
3. Press and release the power button located on the top left side of the CL900 to turn
it on.
4. Follow the on-screen instructions to set up your user account and install Windows 7.
Step 2: Connect to a wireless network
The CL900 comes with built-in Wi-Fi and Bluetooth. Your tablet may also be equipped with
mobile broadband for accessing the Internet.
To set up available wireless networks:
• Enable wireless from the Motion Dashboard
• Set up Wi-Fi
• Set up mobile broadband with GPS
• Set up Bluetooth
Enable wireless from the Motion Dashboard
The first task when setting up wireless is to enable the wireless network adapters from the
Motion Dashboard. The Dashboard is a Motion Computing application for configuring your
CL900 Tablet PC.
power
adapter port
power button battery gauge
CTRL+ALT+DEL
Chapter 1 Getting Started Where to begin with your CL900 9
To enable wireless adapters
1. Open the Motion Dashboard. From the Windows task bar, tap the Motion Dashboard
icon
.
2. Tap Wireless.
3. Tap the check boxes next to all wireless networks you intend to use:
• Enable Bluetooth Internal Wireless
• Enable 802.11 Internal Wireless
• Enable Mobile Broadband with GPS (If this option is not listed, your CL900 does not
have mobile broadband capabilities.)
NOTE: To extend battery life, enable only the wireless devices that you will be using.
Set up Wi-Fi
Connect to the Internet and other computers wirelessly over Wi-Fi.
To set up Wi-Fi
1. Enable Wi-Fi from the Motion Dashboard.
2. From the notification area, tap the wireless network icon .
3. Tap the desired wireless network from the list of available networks.
Set up mobile broadband with GPS
If you purchased your CL900 with the optional mobile broadband module, you can connect
to high-speed cellular networks worldwide. With the mobile broadband module and a data
plan from one of several cellular network providers, you have full Internet access.
To set up mobile broadband
1. Enable mobile broadband from the Motion Dashboard.
2. Start the Motion Connection Manager. From the Start menu, select All Programs >
Motion Computing > Motion CM.
3. Tap the help icon and select the help topic, Setting up mobile broadband.
4. Follow the instructions to set up a network profile and connect to the mobile broadband
network.
NOTE: Before you can connect to a mobile broadband network, you must have an active account
with a cellular network provider. Some providers require a SIM card for mobile broadband
access; if you are not sure whether you need one, contact your mobile broadband provider.
10 Chapter 1 Getting Started Where to begin with your CL900
Set up Bluetooth
The CL900 has a built-in Bluetooth adapter which provides short-range wireless
connectivity with other Bluetooth enabled devices.
To set up Bluetooth
1. Enable Bluetooth from the Motion Dashboard.
2. Add a Bluetooth device:
a. From the notification area, tap the Bluetooth icon and select Add a Device.
b. Make sure the device is discoverable according to Bluetooth device manufacturer’s
instructions. When a Bluetooth device is discoverable, it is visible to other Bluetooth
devices within range.
c. Select the desired Bluetooth device from the list of available devices.
d. Follow the on-screen instructions to complete the procedure.
3. Make the CL900 discoverable (visible) to other Bluetooth devices:
a. From the notification area, tap the Bluetooth icon and select Open settings.
b. On the Options tab, select Allow Bluetooth devices to find this computer.
Step 3: Get familiar with your CL900 Tablet PC
Once you’ve set up your CL900, take a few minutes to get familiar with your tablet.
• Use Motion Computing tools to customize your tablet according to your work style. See
“Using the Motion Dashboard” on page 16.
• Open the writing pad and provide handwriting samples to improve handwriting
recognition. See
“Entering text and handwriting recognition” on page 24.
• Take photos or use the web camera. See “Using the cameras with Motion QuickNav” on
page 30.
• Set up speech recognition. See “Using speech recognition” on page 43.
Step 4: When you take a break
When you go away from your tablet for a while, you can lock it to avoid others from
accessing it and put it in sleep or hibernate mode to save power.
20 Chapter 2 Using your CL900 Using touch
How multiple-touch works fingers for gestures
The CL900 touchscreen display supports multi-touch which allows you to directly
manipulate items on-screen, for example to navigate websites and view photos. For
example, you can use your fingers to scroll through lists, zoom in and out, rotate, and so on.
A quick way to learn touch is to try out the EXOPC user interface that comes with the CL900.
From the taskbar, tap the EXOPC icon
and choose any of the free applications
available.
Changing to one-tap open for touch
With touch, you may want to change how you select and open items. By default, Windows
folders are set up so that you tap once to select an item and double-tap to open it. For
touchscreen displays, you can change the behavior to point to select an item and open an
item with one tap instead of two.
To change folder options
1. From the Windows Control Panel, tap Appearance and Personalization, Folder
Options, then tap Specify single- or double-click to open.
2. Under Click items as follows, tap Single-click to open an item (point to select).
For more information, open Windows Help and search for “folder options.”
Configuring touch input mode
You can determine how touch input is configured by setting the input mode. You can use:
• Your finger only; no pen input is detected.
• The pen only; no finger input is detected.
• Both your finger and a pen.
• Switch between touch and pen input, in which case you double-tap to switch to touch
input. This is useful to avoid the tablet from responding to unintentional touch input.
To configure touch settings
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Touch Settings.
4. From the Digitizer Options tab, under Input Mode tap the desired mode.
NOTE: When you tap Pen & Tablet Touch Settings, it opens a panel titled N-trig DuoSense
Digitizer Settings. N-trig makes the CL900 digitizer pen and the digitizer software that
detects your finger or pen input and converts it to digital input.
Chapter 2 Using your CL900 Using touch 21
Using the touch tuning option
If you find that the touchscreen doesn’t respond as you expect, or if the tablet starts to
respond to unintentional touch input, you can fine-tune touch by resetting the touch
system to its optimal state by selecting the touch tuning option from Pen & Tablet.
To use the touch tuning option
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Touch Settings.
4. From the Digitizer Options tab, under Touch Tuning tap Start and wait for the
program to complete.
NOTE: Do not touch the screen during the tuning process.
Adjusting touch settings
You can adjust how your finger movements are interpreted in many ways. For example, you
can:
• Adjust how quickly the tablet responds when you double-tap your finger
• Adjust how quickly the tablet responds when you press and hold your finger
• Show the touch pointer when interacting with items on the screen
• Change the touch pointer location, which can be helpful if you are left-handed
• Enable or disable multi-touch gestures and inkings
• Change the location of menus to appear to the right of your hand, which is helpful if you
are left-handed
To change touch settings
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Pen & Input Devices.
4. Tap the Touch tab.
5. To enable Touch, tap Use your finger as an input device.
6. To enable multi-touch gestures, tap Enable multi-touch gestures and inking.
7. To adjust the Double-tap action, under Touch action, tap Double-tap then tap
Settings. Move the slider to make your adjustments.
8. To adjust the Press and hold action, under Touch action, tap Press and hold then tap
Settings. Move the slider to make your adjustments.
9. To display the touch pointer on the screen, tap Show the touch pointer.
22 Chapter 2 Using your CL900 Using touch
10.To change what the touch pointer looks like or where it’s positioned, tap Advanced
Options.
To change the location of menus for left-handed users
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Tablet PC Settings.
4. Tap the Other tab and tap Left-Handed.
Adjusting pen settings
If the pen doesn’t respond as accurately as you would like, you can make adjustments. For
example, you can:
• Use the button on the pen to perform the right-quick action or act as an eraser
• Adjust how quickly the tablet responds when you double-tap the pen
• Adjust how quickly the tablet responds when you press and hold the pen
To change pen settings
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Pen & Input Devices.
4. Tap the Pen Options tab.
5. To adjust the speed and spacial tolerance of the Double-tap action, under Pen action,
tap Double-tap then tap Settings. Move the slider to make your adjustments.
6. To adjust the speed and duration of the Press and hold action, under Pen action, tap
Press and hold then tap Settings. Move the slider to make your adjustments.
7. To enable the function button on the pen, tap Use the pen button as a right-click
equivalent.
NOTE: Pen & Input Devices contains the Use the top of the pen to erase ink option, which does
not apply to the CL900 digitizer pen. Instead, you can set the pen’s function button to act as
an eraser.
To use the pen function button as an eraser
1. Tap Pen & Tablet.
2. Tap Touch Settings.
3. Tap the Pen tab.
4. Under Pen button, tap Eraser.
34 Chapter 2 Using your CL900 Using the cameras with Motion QuickNav
Taking photos and saving them in a folder
To take photos using Motion QuickNav and save them in a folder
1. Open the Motion QuickNav tool bar then tap the camera icon to open the
viewfinder.
If you see yourself in the viewfinder, Motion QuickNav is set to use the web camera.
Switch to the rear documentation camera as described in
“Switching cameras” on
page 37.
2. Make sure the folder icon is selected under the Actions menu.
3. Tap the geotag icon to add geographical information or the time stamp icon
to add date and time information to the photo’s metadata information. If you want the
information to appear on the photo itself, tap the stamp icon
. For details, see
“Stamping photos with geographical locations and time” on page 33.
4. Frame the subject of your photo in the viewfinder and tap the shutter icon to take
the photo.
5. As you continue to take photos, they appear in the temporary folder located on the left
of the viewfinder.
6. Select a photo from the left to annotate it or make any other edits. For more information,
see
“Editing photos” on page 36.
7. By default, the photos are saved automatically in a folder called New Pictures under the
Documents\Camera folder. To go to or change the folder location, see
“Locating Motion
QuickNav output” on page 39.
8. When you’re done, tap the close icon to close the viewfinder.
Taking photos and attaching them to an email message
To email photos, you select the email icon from the Action menu, take one or more
photos then, when you close the viewfinder, a new email message appears with the photos
attached.
To attach photos to an email message
1. Open the Motion QuickNav tool bar then tap the camera icon to open the
viewfinder.
If you see yourself in the viewfinder, Motion QuickNav is set to use the web camera.
Switch to the documentation camera as described in
“Switching cameras” on page 37.
2. Select the email icon from the Action menu.
Chapter 2 Using your CL900 Using the cameras with Motion QuickNav 37
2. Tap an icon from the edit tool bar at the bottom of the edit window to make changes:
Motion QuickNav edit tool bar
3. Tap the pencil icon to enter annotate mode.
4. Tap the desired pen color or highlighter. Use the eraser if necessary. Then tap the pencil
icon again to return to the edit tool bar.
5. Make any other adjustments by selecting the appropriate icon. For example, you can
crop, zoom, rotate, or adjust brightness or contrast. You can add white space to the top,
bottom, right or left side of the photo by selecting the extend icon
. Tap the undo
icon to remove your edits.
6. When finished editing the photo, tap the camera icon to return the viewfinder.
Your edits are saved automatically.
7. Either select another photo to edit or return to camera mode.
Switching cameras
When using Motion QuickNav as your camera application, you switch between using the
web camera and documentation camera from the Motion QuickNav Camera Options menu.
To switch between the web camera and documentation camera
1. Open the Motion QuickNav tool bar then tap the camera icon to open the
viewfinder. If you are in view, the web camera is active.
2. Tap Options icon located at the top of the viewfinder.
return contrast crop extend undo
to annotate brightness zoom rotate delete
viewfinder
to return black pencil eraser
to red pencil highlighter
edit tool bar
38 Chapter 2 Using your CL900 Using the cameras with Motion QuickNav
3. From the Camera Options menu, tap Camera tab, then under Source, select the desired
camera:
• USB 1.3M WebCam for the web camera
• USB 3.M DocCam for the rear documentation camera
Note: You can change the photo resolution to either improve the picture quality (by
choosing a higher resolution, such as 1600x1200) or to reduce the file size (by choosing a
lower resolution such as 160x120). You can also rotate the camera from this menu.
4. Tap the close icon to close the Options menu.
drop-down menu to
switch cameras
close
Chapter 2 Using your CL900 Using the cameras with Motion QuickNav 39
Locating Motion QuickNav output
When you take photos, videos, or sound recordings with Motion QuickNav, QuickNav places
them in default folders and you can access these folders directly from the Motion QuickNav
tool bar by tapping the folder icon
to switch to folder mode. A folder icon appears in
front of each tool indicating that QuickNav is in folder mode as show below:
Motion QuickNav folder mode
To locate the folders where Motion QuickNav stores content
1. Open the Motion QuickNav tool bar then tap the folder icon to switch to folder
mode.
2. Tap the folder icon for the tool whose output you want to change.
3. To leave folder mode, from the QuickNav tool bar, tap the folder icon again.
To change the folder where your Motion QuickNav output is stored
1. Open the Motion QuickNav tool bar then tap the icon for the QuickNav tool for the folder
you want to change then tap the Options icon located at the top of the window.
• To change the folder where photos are stored, tap the camera icon from the
QuickNav tool bar. Tap the Options icon then tap the Picture Info tab. Under
Storage, browse to the folder where you want to store photos.
• To change the folder where videos are stored, from the Motion QuickNav tool bar tap
the Video recorder icon then tap the Options icon . Under Folder, browse
to where you want to store voice recordings.
• To change the folder where voice recordings are stored, you browse to the folder
directly from the video recorder window. (You don’t need to open the Options menu.)
2. For photos and videos, tap the close icon to close the Options menu.
photo folder
video folder
home directory
voice recordings folder
40 Chapter 2 Using your CL900 Setting display options
Setting display options
Use the procedures in this section to customize your display settings. You can adjust the
brightness level, rotate the display and change the order in which the display rotates.
Adjusting the display brightness
You can change the brightness of the display which is useful for conserving battery power.
To adjust the display brightness
1. Open Motion Dashboard.
2. Tap Display.
3. Move the Brightness slider to the desired level.
TIP: For optimal battery conservation and viewability, set the brightness scale to the mid-point
or slightly above.
4. Select one of the following:
• Fixed—Sets the display brightness to a constant level. Move the slider to adjust the
display to the desired brightness level. When set to Fixed, the ambient light sensor is
ignored.
• Dynamic—Uses the ambient light sensor to maintain an appropriate brightness level
for the current lighting condition. The Dynamic setting helps to conserve battery
power.
Rotating the display orientation
You can easily change the screen orientation to fit your current task. For example, you may
want to use the portrait orientation for filling out forms or reading an e-book. At other
times, you may want a landscape orientation for web browsing or sketching.
To rotate the display
1. Open Motion Dashboard.
2. Tap Display.
3. Tap the Rotate Screen button.
Enabling or disabling automatic rotation
You can set the display to automatically rotate when you physically rotate the tablet. By
default, automatic rotation is disabled.
To enable or disable rotating the display automatically
1. From Windows notification area, tap Options.
2. Select or clear the Automatic Display Rotation check mark.
Chapter 2 Using your CL900 Setting display options 41
Setting up an external display
You can use your tablet with an external monitor or projector. When connecting to an
external display, specify whether to:
• Duplicate (mirror) the displays
• Extend the tablet’s display to span across the external monitor
• Use the external monitor only or use the tablet only
Mirror display
The “mirror display” theme duplicates the tablet display on both the display and monitor.
This is useful with a projector.
Extended with monitor primary
The “extended with monitor primary” display theme expands the desktop area across the
tablet and external monitor, where the external monitor as the primary monitor. You can set
the external monitor to use a different display resolution than the tablet
PC.
mirror display
CL900
external monitor
CL900 external monitor
extended with monitor primary
42 Chapter 2 Using your CL900 Setting display options
Extended with tablet primary
The “extended with tablet primary” display theme expands the desktop area across the
tablet and external monitor, with the tablet is primary display. You can set the external
monitor to use a different display resolution than the tablet.
Monitor only
The “monitor only” display theme uses the external monitor only.
Tablet only
The “tablet only” display theme uses the tablet display only.
To connect an external monitor to the CL900, you can use the Micro-HDMI port (located on
the left side of the tablet) with an appropriate connector, such as a DVI-HDMI adapter.
To set up an external monitor
1. Connect the monitor cable from the external monitor into the Micro-HDMI port on the
CL900.
2. Plug in the external monitor and turn it on.
3. If necessary, install software and drivers for the monitor. See the manufacturer’s
documentation for more information.
4. Open Motion Dashboard.
5. Tap Display.
6. Select a Display Scheme.
Resetting touch after adding other monitors
After setting up an external monitor, touch might be disabled on your tablet because
Windows 7 assumes that the external display is for touch input. You can enable touch on
the correct display from the Motion Dashboard by following the procedure below. You’ll
need a keyboard.
To enable touch when your tablet is connected to an external display
1. If it isn’t already, attach a keyboard to the tablet.
2. Open Motion Dashboard.
3. Tap Pen & Tablet.
4. Tap Tablet PC Settings.
5. Select the Display tab.
6. Tap Setup next to “Configure your pen and touch displays.”
7. Tap Touch Input.
8. Press the Enter key until you see the instructions appear on the display that you want to
use for touch input.
Chapter 2 Using your CL900 Using speech recognition 43
9. Follow the on-screen instructions.
10.Press Esc to end the process.
Resetting the display after returning the tablet to the docking station
If you set up your tablet in a docking station with the display theme expanded across both,
and you remove the tablet temporarily from the docking station, the display theme may
need to be reset when you return the tablet to the docking station.
If it doesn’t seem to work, change the Display Scheme to Tablet Only and then change it
to the desired scheme.
Using speech recognition
You can use speech recognition to interact with your tablet by voice. You can dictate
documents and emails or use voice commands to control programs.
• Dictation mode—With Dictation mode, your tablet listens to everything you say and
converts your words to text. You can use dictation mode to enter text directly into any
document or text box.
• Voice command mode—With Voice command mode, your tablet listens for specific
words that correspond to a list of available voice commands. You can use commands to
switch between programs, save documents, copy, paste or undo.
Setting up speech recognition
Before you can use speech recognition, you must configure the microphones and train the
system for the characteristics of your voice. Then, you can take the available speech tutorial
to learn basic voice commands.
Set up the microphones
For best results, move to a quiet environment.
To set up the microphones
1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition.
2. Tap Set up microphone.
3. If you are using the tablet’s microphone array, select Other.
4. Follow the instructions in the setup program.
5. If the microphones are set to an appropriate level, the meter will stay in the green zone
while you read the sentences. If the level is too low or too high, use Motion Dashboard to
adjust the level (
page 16).
Chapter 2 Using your CL900 Restoring your system 53
Restoring your system image if you can’t start Windows 7
If you need to restore your system and cannot access Windows 7, you can access the
recovery tool from the BIOS screen.
NOTE: Before starting, locate the external drive that contains the system image you created
previously (
page 52).
To restore your system image from the BIOS screen
1. Locate the USB flash drive or other external drive where you stored your system image.
2. If it isn’t already, attach a keyboard to the tablet.
3. Press the tablet’s power button to start the tablet.
4. Press and hold the F8 key to display the BIOS screen.
You need to press the key as soon as the tablet starts up to access BIOS. If the Windows
logo appears, you need to try again by waiting until the Windows logon prompt
appears, and restarting your tablet from the Start menu.
5. On the Advanced Boot Options screen, select Repair your computer and press Enter.
6. Select a keyboard layout, then tap Next.
7. Select a user name and enter the password, then tap OK.
8. Attach the external drive that contains the system image.
9. On the System Recovery Options menu, tap System Image Recovery.
Follow the instructions to Re-image your computer.
Restoring your system without a system image
If you need to restore your Windows 7 system and you do not have a system image, you can
restore Windows to its original factory image. This does not restore any of your files or any
programs that you have installed.
To reinstall the original factory image
1. If it isn’t already, attach a keyboard to the tablet.
2. Press the tablet’s power button to start the tablet.
3. Press and hold the F8 key to display the BIOS screen.
You need to press the key as soon as the tablet starts up to access BIOS. If the Windows
logo appears, you need to try again by waiting until the Windows logon prompt
appears, and restarting your tablet from the Start menu.
4. On the Advanced Boot Options screen, select Repair your computer and press Enter.
5. Select a keyboard layout, then tap Next.
6. Select a user name and enter the password, then tap OK.
54 Chapter 2 Using your CL900 Finding other software
7. On the System Recovery Options menu, tap Reinstall Windows.
8. Tap Ye s to reinstall Windows.
9. Check whether Windows was able to save any data from the tablet. Look in the folder
called Windows.old.
NOTE: If the Reinstall Windows option is not available, the tablet does not contain a recovery
partition. Use the recovery media that came with your computer to restore Windows.
Finding other software
For information about other software for your tablet, go to Motion Computing Accessories
and the Motion Computing Store. You will find links to software solutions for purchase as
well as free downloads from Motion Computing and its service partners.
Chapter 3 Caring for your CL900 55
Caring for your CL900
3
Proper care and maintenance will keep your CL900 Tablet PC working and in good
condition for a long time. For general information about care of the tablet and its
components and accessories, see the Safety and Regulatory Guide included with your
tablet
PC.
WARNING: Follow the guidelines listed below when caring for your tablet PC and its
components. Improper use may damage the tablet PC and its components and void the
warranty.
General care
• Protect the tablet PC from exposure to extreme temperatures, shock, liquids and strong
magnetic fields.
• Do not place heavy objects on top of the tablet PC.
Caring for the display
Follow these suggestions to keep your display clean:
• Clean fingerprints and smudges from the display surface by wiping it with the display
cloth provided.
• If needed, use a cleaning solution recommended by Motion Computing to clean the
display. Spray the solution on a cloth then wipe the display. Never spray directly onto the
display surface and never use an abrasive cleaner.
56 Chapter 3 Caring for your CL900 Caring for the pen
NOTE: Motion Computing maintains a list of tested cleaning solutions and chemical disinfectants
on its website. You can also purchase protective display films from the Motion Computing
Accessories page.
• If liquid is spilled on the display, wipe it up immediately with a soft cloth like the one
provided with the tablet.
• Use only the CL900 pen to write on the display. Any other object could damage the
display surface.
• Protect the display surface from unnecessary contact by using a case when transporting
the tablet
PC. Motion Computing sells a variety of cases for the CL900. You can purchase
one at the
Motion Computing Accessories page.
• Cover the display with a protective display film that you can purchase at the Motion
Computing Accessories page.
• Avoid exposing the display to direct sunlight for long periods of time.
WARNING: Do not use any corrosive or abrasive cleaners to clean or disinfect the tablet. A
list of tested cleaning solutions and chemical disinfectants is available on the Motion
Computing website.
Caring for the pen
If you use a pen with your tablet:
• Store the pen in the pen storage drawer, tip down, or in a case when not in use.
• Avoid storing the pen vertically on its tip (when not in the storage drawer). It can
damage the pen-to-digitizer function.
• Keep the pen away from any liquid because the pen contains electronic components
that could be damaged when wet.
• In certain environments, particles or debris can stick to the pen tip or the tablet PC
display. Make sure you wipe off the pen with a soft cloth to avoid scratching the display.
• Under normal conditions, the CL900 pen tip should not require replacement. However,
extra pen tips are available if you want to replace one.
NOTE: To order pens or new pen tips, go to Motion Computing Accessories.
Caring for the tablet battery
To maximize the performance of the battery, condition the battery once a month. To
condition it, run the tablet on battery power until the battery’s charge level drops below 20
percent. Then use AC power until it is fully charged.
You will receive a message if the tablet detects that the battery needs conditioning.
For more information about batteries, see “Using the battery” on page 47.
Chapter 3 Caring for your CL900 Traveling with your CL900 Tablet PC 57
Traveling with your CL900 Tablet PC
Use the following tips when you travel with your CL900 Tablet PC:
• Put the tablet PC in a case to protect the display. Motion Computing sells a variety of
cases for the CL900. You can purchase one at the
Motion Computing Accessories page.
• Store the pen in the pen storage drawer located on the right side of the tablet.
• Pack the tablet PC securely in a briefcase or hand-carried luggage and keep it separate
from toiletries, liquids and food. Do not pack it in checked luggage.
• Before extended use in the field or long trips away from AC power, adjust the power
properties to maximize battery conservation. See
“Changing the power plan” on
page 49.
• For international travel, use the appropriate adapters for your destination’s electrical
outlets. You do not need to buy a voltage converter; the Motion AC adapter will
automatically adjust to different voltages.
• You may want to carry proof of ownership or a merchandise passport when traveling
internationally.
• Consult your insurance and credit card companies to learn about emergency travel
assistance in case your tablet
PC becomes lost or disabled.
• Do not carry your tablet through a metal detector.
• Turn off the tablet PC or place it in hibernation mode for airplane takeoff and landing.
NOTE: The FAA requires that you suspend Wi-Fi, Bluetooth and Mobile Broadband connections
before boarding a plane. You can disable them all at once. To disable the wireless devices,
open
Motion Dashboard, tap the Wireless tab, and clear the check box next to each the
wireless devices listed.
58 Chapter 3 Caring for your CL900 Traveling with your CL900 Tablet PC
Chapter 4 Troubleshooting and FAQs Troubleshooting 59
Troubleshooting and
FAQs
4
Motion Computing Tablet PCs are thoroughly tested for performance and quality, but
occasionally problems can still occur. If you do not find the information you are looking for
in this section, go to
Motion Computing Support.
Troubleshooting
Use the information in this section to identify and resolve common issues. If an issue has
more than one potential cause, the most common cause is listed first.
Power problems
The tablet does not shut down
• An application might have stopped responding. Use Task Manager to manually stop the
application. Press Ctrl+Alt+Delete or press the Security button and select Start Task
Manager. You can also press and hold the power button
for five seconds to force the
tablet to shut down. However, this is strongly discouraged.
The tablet will not enter Hibernation mode
• Hibernation might not be enabled. Enable hibernation by adjusting the power button
behavior from Motion Dashboard. See
“Changing how the power button functions” on
page 50.
The tablet does not return from Hibernation while on battery power
• The battery might be depleted. Plug the tablet in to AC power.
The power button is blinking but nothing is happening
• The tablet is in sleep mode. Press the power button to wake up the tablet. To power off
the tablet completely, you can press and hold the power button
about 5 seconds.
However, this is strongly discouraged. Under normal conditions, power off the tablet
from the Start menu by tapping Shut down.
60 Chapter 4 Troubleshooting and FAQs Troubleshooting
The display goes black while the tablet PC is still turned on
• The tablet might have turned off the display to save power. To restore the display, touch
the screen with your finger or the pen.
• The tablet might have gone into Sleep mode. Press and hold the power button for
about one second.
• The tablet might have gone into low-battery Hibernation mode. In Hibernation mode,
the power status light is off. Plug the tablet in to AC power, then press and hold the
power button for about one second.
Battery problems
The battery does not last very long (less than eight hours)
• Hot or cold conditions can adversely affect the battery charge. Use AC power if you are
operating the tablet in these conditions.
• Accessory devices such as a DVD player and applications that make heavy use of the
hard drive can drain the battery more quickly. Remove the accessory devices or use AC
power if possible.
• Condition the battery once a month by using the tablet on battery power and allowing
the battery charge to drop below 20 percent before connecting the battery to AC power.
• For other battery optimizing tips, see “Battery and power management tips” on page 48.
• Have the battery replaced. While the built-in lithium-ion battery is designed for a long
battery life, you may find the need to replace it. If so, contact your Motion Computing
service provider. Only authorized service providers can replace the battery.
Display problems
When I connect to an external monitor, the cursor appears on the external monitor
and not on my tablet
• This is a known Windows 7 issue. If you have connected multiple touch-enabled displays,
Windows may not assign touch to the correct display. To fix this issue, run Setup to
assign touch to the appropriate display. Make sure a keyboard is attached to your tablet
and then open
Motion Dashboard. Tap Pen & Tablet, then tap Tablet PC Settings. Tap
the Display tab, then tap Setup next to “Configure your pen and touch displays.” Tap
Touch Input, then press the Enter key until you see the instructions appear on the
display that you want to use for touch input. Follow the on-screen instructions for
setting up touch on this display.
When I disconnect an external monitor, the desktop area is larger than the tablet PC
display
• The tablet may have expanded the desktop beyond the display area of the tablet PC
display when it was connected to the external monitor. Use Motion Dashboard to reset
the tablet
PC to the display setting for stand-alone tablets. Open Motion Dashboard, tap
Display. Then, from the Display Scheme drop-down list, select Tablet Only.
The display is too dim
• The display brightness may be set too low. Use Motion Dashboard to brighten the
display. Open
Motion Dashboard, tap Display, then move the brightness slider to the
desired level.
Chapter 4 Troubleshooting and FAQs Troubleshooting 61
The display is unreadable or distorted
• The screen resolution and color quality may not be set correctly. Use Windows Display
Properties to reset the display settings. From Windows Control Panel, select Hardware
and Sound category. Under Display, change the desired settings.
• The display driver may have been removed or become corrupted. Use Windows Device
Manager to reinstall the driver.
To update the display device driver
1. Make sure that the tablet is connected to a network.
2. In Control Panel, tap the System and Security category.
3. Select System.
4. Under System, select Device Manager.
5. Expand Display adapters.
6. Select the adapter and select Action > Update Driver Software.
7. Follow the on-screen instructions.
Touch or pen problems
The tablet PC does not respond to the pen I am using
• Use only the CL900 pen with the tablet. The CL900 Tablet PC does not respond to other
digitizer pens.
When I add an external display, touch input does not appear on the desired display
• Run touch set up on the desired display. Make sure a keyboard is attached to your tablet
and then open
Motion Dashboard. Tap Pen & Tablet, then tap Tablet PC Settings. Tap
the Display tab, then tap Setup next to “Configure your pen and touch displays.” Tap
Touch Input, then press the Enter key until you see the instructions appear on the
display that you want to use for touch input. Follow the on-screen instructions for
setting up touch on this display.
When I write, I inadvertently click the function button on the pen
• Try adjusting how you hold the pen. Avoid resting your finger on the function button.
You can also disable the function button. open
Motion Dashboard then tap Pen &
Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Clear the check mark
next to the box, “Use the pen button as a right-click equivalent.”
The pen function button does not work
• You may not be pressing the button early enough. Try pressing and holding the pen
function button before you touch the pen to the display surface.
• The pen function button may be disabled. To enable it, open Motion Dashboard then tap
Pen & Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Tap the check box
next to the box, “Use the pen button as a right-click equivalent.”
On-screen instructions require me to press Enter or Esc, but I don’t have a keyboard
• Connect a keyboard to the tablet to continue.
62 Chapter 4 Troubleshooting and FAQs Troubleshooting
The CL900 responds to my finger but not my pen
• The tablet may be configured to ignore pen input. To check, open Motion Dashboard
then tap Pen & Tablet. Tap Touch Settings and tap the Digitizer Options tab. Set Input
mode to the recognize both touch and pen.
The CL900 tablet is too sensitive to touch
• Consider changing a touch setting so that you have to double-tap the display to enable
touch. Open
Motion Dashboard then tap Pen & Tablet. Tap Touch Settings and then
Auto mode.
The touch pointer jumps around the display and the display flickers
• In some cases, the tablet’s touch system gets out of sync. To fix it, you can re-tune it.
Open
Motion Dashboard, then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning,
then Start. A calibration program begins. Do not touch the display until the program has
finished.
Calibrate does not work
• The Tablet PC Settings Display tab has a Calibrate option but it does not apply to the
CL900. Instead, if touch input does not behave as expected, you can re-tune touch.Open
Motion Dashboard, then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning, then
Start. A calibration program begins. Do not touch the display until the program has
finished.
Ports and connectors problems
The system does not recognize the USB 2.0 device
• Windows 7 may take a short time to recognize the USB device. Wait a few moments to
see if Windows recognizes the device.
• The device may not be connected properly. Check the connection and ensure it is
inserted properly into the USB port.
• The correct driver might not be included with Windows 7. Check the manufacturer’s
website for a current driver.
The CL900 is in its dock, but the system does not recognize any accessory devices,
such as the external disk drive or monitor
• The CL900 may not be fully seated in the dock. Remove it from the dock and then
replace it.
Network problems
The wireless adapter keeps connecting even when I do not want it to
• Disable the desired wireless adapter from the Motion Dashboard. Open Motion
Dashboard, tap Wireless and clear the check box next to the wireless adapter that you
want to disable.
Chapter 4 Troubleshooting and FAQs Frequently asked questions 69
Where can I learn more about my CL900?
• To learn more about the CL900, check out our training tutorials and knowledge base
articles. Motion Computing also offers corporate training classes.
Can I recycle my old computer?
• Yes. Motion Computing has a recycling program that allows free return of all Motion
branded products and non-Motion branded electronics with the purchase of a similar
Motion system for processing and disposal in an environmentally safe manner. For
details, go to
Motion Computing recycling program.
70 Chapter 4 Troubleshooting and FAQs Frequently asked questions
71
Index
Numerics
802.11 Wi-Fi 9
A
AAAA battery 7
AC adapter 6
AC power 8
accessories 14, 54
amber light 67
ambient light sensor 4, 40
antenna, GPS 65
application
inserting photos in 35
application store 16
Atom Intel processor 1
audio
drivers 66
settings 18
troubleshooting 66
audio in/out jack 1, 6
authentication 2
automatic display rotation 19
enabling or disabling 40
B
barcode scanner 29
slow performance 66
battery
checking status 47, 67
health 19, 56
optimizing 48, 67
replacing 47
tips 48
using 47–49
battery gauge 4, 8, 47
battery gauge button 6, 47
battery status lights 4
BIOS
boot options 53
recovering data 53
troubleshooting password 67
blinking power button 59
Bluetooth
discovery 63
setting up 10, 64
tips 64
boot options 53
C
calibrate 23, 62, 68
cameras 5
documentation camera 5
documentation, using 31
stalls 66
switching between front and rear 37
using 30
using QuickNav to access 30
web camera 4, 31
care and maintenance
display 55
general care 55
pen 56
tablet pen 56
checking battery status 47
CL900
accessories 14
desktop 15
hardware overview 3–6
locating serial number 51
managing with Motion Dashboard
16–22
optional features 2
setting up users and passwords 50
shutting down 50
SlateMate 2
software 54
specifications 1
TPM security 2
training tutorials 69
cleaning the display 55
conditioning the battery 56
connecting
display monitor 13
docking station 13
context-sensitive menu 19, 22
Corning Gorilla glass 1
credit card 19
crop photos 37
Ctrl+Alt+Del 6, 11, 66
D
data encryption 2
72 Index
desktop
EXOPC icon 16
Getting Started doc 16
introduction 15
QuickNav 16
Dial Keys 28, 66
DialKeys.exe 66
dictation mode 43
digital ink 24
digital monitor 6, 68
digitizer
Motion Dashboard options 20
N-trig 20
tuning 21
disinfectants 56, 68
display
automatic display rotation 19, 40, 68
care and cleaning 55
connecting external 13
Display Scheme 42
dynamic brightness fixed brightness
40
extended 41
fixed brightness 40
locking display orientation 40
mirror 41
orientation 68
rotating 40
scratch resistance 1
scratches 68
settings 40–43
touch with multiple 23, 42
troubleshooting 60–61
turning off automatic rotation 68
using 40
Display Scheme 42
dock connector 3
docking input panel on the screen 25
docking station 13
documentation camera 5, 31
double-tap 19, 20, 22
downloads, free 54
dynamic brightness 40
E
editing photos 36
email messages
attaching photos to 34
encryption 2
End key 26
eraser 22
use pen function button as 22
EXOPC UI layer 16
EXOStore 16
extended display 41
external display, using 41
F
FAA wireless air travel requirement 57
finding your tablet’s 51
flicks 19, 21
free downloads 54
G
gestures 21
enable multi-touch 21
Getting Started 16
Gobi Mobile Broadband with GPS module
2
Gorilla glass 1
GPS antenna 65
GPS receiver 2, 9
troubleshooting 65
H
handwriting recognition applications 26
hard drive activity 19
hardware
overview 3–6
HDMI port 6
hibernate 11, 59
about 50
Home key 26
I
inking 21, 24
input mode 20
input panel
docking 25
numbers pad 25
input panel, docking or floating 25
Insert key 26
Intel processor, Atom 1
K
keyboard 68
show special keys 26
Knowledge Base 14
knowledge base 69
Index 73
L
landscape mode 40
left-handedness 18, 22, 23, 25, 68
locking
the tablet 11
locking display orientation 40
M
Messenger 30
micro HDMI port 1, 6, 13, 42, 68
microphones 3, 18, 43
Microsoft Word 31
mirror display 41
mobile broadband 2, 9
Mobile Broadband with GPS module 2
mobile broadband, GPS 2
monitor only display 42
monitor. See also digital monitor 68
monitors
touch 42
touch input 23
monitors, using multiple 41
Motion Computing Accessories 14, 54
Motion Computing Store 14, 27
Motion Computing Support 14, 47, 59
Motion Connection Manager 9, 65
Motion Dashboard 16, 19
opening 9, 16
using 16–27
Motion Optimized power plan 49
Motion utilities 18
moving taskbar location 16
multi-touch gestures 21
N
notification area 18
N-trig 20
numbers pad 25
O
optimization
battery 48
power plan 49
overview
ports and connectors 4
P
Page down key 26
Page up key 26
Pause key 26
pen
care and maintenance 56
digitizer pen 7
disable function button 22
disabling pen input 20
eraser 22
inserting battery 12
storage drawer 5, 56
taking care of 56
tether 5
troubleshooting 61
use function button as eraser 22
Pen & Input Devices 21
pen release button 5
photos
attaching to email messages 34
editing 36
inserting in applications 35
taking with QuickNav 31
troubleshooting 66
portrait mode 40
portrait orientation 40
power adapter port 6
power button 6, 50
blinking 59
power plan
Motion Optimized 49
Power Saver 67
Power Switch on battery or plugged in 50
Print screen key 26
Q
QuickNav 16, 66
help 29
keyboard 28
review mode 36
starting 27
starting and stopping 29
tool bar 28
troubleshooting 66
R
recycle old computer 69
repairing Windows 53
right-click 19, 22
rotating photos 37
rotating the display 40, 68
74 Index
S
scheme
display 42
scratch resistance 1
scratches 68
screen. See display 68
Scroll lock key 26
SD card slot 1, 6
security with TPM 2
serial number 51
setting up
Bluetooth 64
docking station 13
external monitor 13
mobile broadband 9
the tablet PC 8
Wi-Fi 9
Shut down 59
shut down 50
SIM card slot 6
Skype 30
SlateMate 2
sleep 11
about 50
software solutions 54
spatial tolerance 22
speaker 3, 18, 66
speech recognition 43–44
setting up 44
system image 12, 52
T
tablet only display 42
Tablet PC input panel 25
Tablet PC Tips & Tricks 14
taskbar 9, 16
moving to left 16
text
entering 24–27
touch
and pen 20
calibrate 23, 62
disabling touch input 20
gestures 21
on multiple displays 42
pointer, adjusting 21
pointer, show or hide 21
setting spatial tolerance, speed, and
duration 22
troubleshooting 61
using 19–22
using multiple monitors 23
Touch Tuning 68
touch tuning 21, 68
touchscreen display 1, 4
caring for 55
TPM 2
training 14
training classes
corporate 69
training tutorials 69
traveling with your tablet PC 57
troubleshooting
audio 66
battery 60
input 61
tuning touch 21
U
USB 2.0 port 6
troubleshooting 62
user interface layer 16
using
external display 41
external monitors 41
Motion Dashboard 16–27
power plans 49
sleep mode 50
speech recognition 43
V
video recorder 30
viewfinder
QuickNav 32
voice commands 43
voice recorder 30
W
web apps 16
web camera 4
using 31
Wi-Fi 9
Index 75
Windows
notification area 18, 40
repairing 53
Security button 6
Setup wizard 8
speech recognition 43
Windows.old directory 54
Windows Live 30
wireless
setting up 802.11 Wi-Fi 9
setting up Bluetooth 10
setting up mobile broadband 9
wireless network
setting up 8
troubleshooting 62–64
wireless networking 9, 10
WWLAN. See mobile broadband
Z
zoom in and out 19
… 79

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