5
2. STANDARD BEHAVIOUR
2.1 THERMOGUARD WITH MOBEYE SIM AND INTERNET PORTAL
The Mobeye ThermoGuard with Mobeye SIM card and registered on the
Mobeye Internet Portal, has the following behaviour as factory settings:
- In the situation of a temperature alarm the Mobeye ThermoGuard sends
an alarm message to the Mobeye Internet Portal. The Portal forwards the
alarm as push notification, call (spoken message), text message and/or e-
mail to the ‘alarm contacts’.
- As soon as the temperature gets back to a value inside the range, a
message is sent to the Mobeye Internet Portal. The Portal forwards the
alarm to the ‘alarm contacts’.
- In case one of the additional inputs is activated by a sensor, the Mobeye
ThermoGuard sends an alarm message to the Mobeye Internet Portal. The
Portal forwards the alarm to the ‘alarm contacts’.
- When the temperature sensor is removed, the Mobeye ThermoGuard
sends a message via the Mobeye Internet Portal.
- When an external power supply is used and a power failure occurs, the
Mobeye ThermoGuard sends a ‘power failure’ message to Mobeye
Internet Portal, to be forwarded to the ‘alarm contacts’. When the power
is restored, the Mobeye ThermoGuard sends a ‘power restored’ message.
- When the batteries need to be replaced, the Mobeye ThermoGuard sends
a ‘low battery’ message to the Mobeye Internet Portal. The portal
forwards this to the ‘service’ contacts.
- The unit will send test messages to the portal as communication check
(default: every 7 days). If these are not received in time, the portal sends
an exception message to the ‘service’ contacts.
Chapter 5 describes how to influence the standard behaviour.
Communication between the Mobeye ThermoGuard and the Mobeye
Internet Portal takes place via data (and SMS as fallback). Messages can be
sent as a push message to the Mobeye Messages app (via the portal). If a
contact confirms the receipt of the message, the subsequent contacts will
not receive it (alternatively a group message is possible). If the message is
not confirmed (or the app is not used), it can still be sent by call (with spoken
text). SMS and email are also possible. A credit system applies to calling and
