5
2. STANDARD BEHAVIOUR
2.1 POWERGUARD WITH MOBEYE SIM AND INTERNET PORTAL
The Mobeye PowerGuard with Mobeye SIM card and registered on the
Mobeye Internet Portal, has the following behaviour as factory settings:
- When an external power supply is used and a power failure occurs, the
Mobeye PowerGuard sends a ‘power failure’ message to Mobeye Internet
Portal. The Portal forwards the alarm as push notification, call (spoken
message), text message and/or e-mail to the ‘alarm contacts’. When the
power is restored, the Mobeye PowerGuard sends a ‘power restored’
message.
- In case one of the inputs is activated by a sensor, the Mobeye
PowerGuard sends an alarm message to the Mobeye Internet Portal, to
be forwarded to the ‘alarm contacts’.
- As long as the power failure does not recover or the inputs remain in the
alarm status, the Mobeye PowerGuard repeats sending the alarm
message via the Mobeye Internet Portal every four hours.
- When the batteries need to be replaced, the Mobeye PowerGuard sends a
‘low battery’ message to the Mobeye Internet Portal. The portal forwards
this to the ‘service’ contacts.
- The unit will send test messages to the portal as communication check
(default: every 7 days). If these are not received in time, the portal sends
an exception message to the ‘service’ contacts.
Chapter 5 describes how to influence the standard behaviour.
Communication between the Mobeye PowerGuard and the Mobeye Internet
Portal takes place via data (and SMS as fallback). Messages can be sent as a
push message to the Mobeye Messages app (via the portal). If a contact
confirms the receipt of the message, the subsequent contacts will not receive
it (alternatively a group message is possible). If the message is not confirmed
(or the app is not used), it can still be sent by call (with spoken text). SMS
and email are also possible. A credit system applies to calling and SMS
texting, the other methods are unlimited. At initialisation and contract
renewal, a starting credit is loaded, which is sufficient for most users. In the
event of a low balance, the account holder will receive an email with the
advice to top up online. The credit balance has an unlimited validity period
and applies to all devices under one account.
