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Mitsubishi DLP™ Projection Television Limited Warranty
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. (“MDEA”) warrants as follows to the original purchaser of this
television from an authorized MITSUBISHI Audio/Video Dealer, should it prove defective by reason of against defects
arising from improper workmanship and/or material:
a. Parts. The lenticular (i.e. front picture) screen is warranted against defects in materials and workmanship for a
period of thirty (30) days from the date of the original purchase at retail. The lamp and all other parts (except any
software incorporated into this television) are warranted for a period of one (1) year from the date of the original
purchase at retail. We will repair or replace, at our option, any defective part without charge for the part. Parts used for
replacement may be replaced with those of like kind and quality and may be new or remanufactured. Parts used for
replacement are warranted for the remainder of the original warranty period.
b. Embedded Software. MDEA warrants that all software incorporated into this television set (the “Embedded
Software”) will perform in accordance with the functional description of Embedded Software in all material respects,
but MDEA does not warrant that the Embedded Software is error-free. MDEA also does not warrant that the
Embedded Software will be compatible under IEEE 1394 AV/C and HAVi software standards with products produced by
any other manufacturer. The limited warranty contained in this section shall continue for a period of one (1) year from
the date of the original purchase at retail. If, after prompt notice within the warranty period, MDEA determines that the
Embedded Software has failed to perform in accordance with such functional description in all material respects and if
such failure is not due to accident, misuse, modification or misapplication of the Embedded Software, then MDEA shall
modify or replace the nonconforming Embedded Software at no charge to you, which at MDEA’s sole discretion may
be fulfilled by means of modification or replacement software contained on a replacement memory card for Customer
installation. The foregoing shall be MDEA’s sole obligation to you under this limited warranty. All rights under this
limited warranty on the Embedded Software also subject to your acceptance of and compliance with the terms of the
Software License Agreement applicable to this television, and this limited warranty on the Embedded Software shall
be null and void if the Embedded Software is modified or changed in any manner except as specifically authorized by
MDEA.
c. Labor. For thirty (30) days after the original purchase at retail, we will repair or replace, at our option, the lenticular
screen if it proves defective. For certain items that are designed to be replaced by the consumer, including (but not
limited to) some Embedded Software, the consumer is solely responsible for any replacement labor. For all other parts,
we will provide the labor for a warranty repair by an authorized MITSUBISHI service center without charge for one (1)
year from the original date of purchase at retail.
d. Notice. To obtain warranty service, you must notify an authorized MITSUBISHI service center of any defect within
the applicable warranty time period.
e. This DLP Projection Television uses a single DLP chip to create the screen image. This technology creates the image
using small dots, or picture elements (pixels). Your DLP Projection TV is manufactured to a high level of performance
and quality, in fact, 99.99% perfect in the number of properly functioning pixels. As in other display technology,
sometimes a pixel is continuously active, inactive or the incorrect color. Our standard is clear; MDEA warrants only that
the percentage of properly functioning pixels will be not less than 99.99% of all pixels.
BEFORE REQUESTING SERVICE, please review the instruction booklet to insure proper installation and
correct customer control adjustment. If the problem persists please arrange for warranty service.
1. TO OBTAIN WARRANTY SERVICE:
a. Contact your nearest authorized MITSUBISHI service center, whose name and address can be obtained from your
MITSUBISHI dealer, by writing at the address provided below, calling MDEA at the 800-332-2119, or by using the
support feature of our website at www.Mitsubishi-tv.com.
b. Warranty service will be provided in your home or, if required, at an authorized service shop, provided that your
television is located within the geographic territory customarily covered by an authorized MITSUBISHI service center. If
not, you must either deliver your television to an authorized service location at your own expense, or pay for any travel
and/or transportation costs the service center may charge to and from your home. Actual service labor will be provided
without charge.
