3 User Manual
new MIDAS equipment right after your
purchase at www.midasconsoles.com
and kindly read the terms and
conditions of our limited warranty
carefully. Registering your purchase
and equipment with us helps us
process your repair claims quicker and
more eciently. Thank you for your
cooperation!
§ 3 Return materials authorization
1 To obtain warranty service, please
contact the retailer from whom
the equipment was purchased.
Should your MUSIC Group dealer
not be located in your vicinity, you
may contact the MUSIC Group
distributor for your country listed
at www.midasconsoles.com. If your
country is not listed please contact
the “United Kingdom (MIDAS/
KT main oce)” located under
“Service - Service/Repairs” on the
www.midasconsoles.com website.
Alternatively, please submit the online
warranty return form found under
“Service - Warranty Registration” on
www.midasconsoles.com BEFORE
returning the product. All enquires must
be accompanied by the description of
the problem and the serial number of
the product. The warranty eligibility
will be veried from the original sales
receipt.
2 Subsequently, the product must be
returned in its original shipping carton,
together with the return authorization
number to the address indicated by
MUSIC Group.
3 Shipments without freight prepaid will
not be accepted.
§ 4 Warranty Exclusions
1 This limited warranty does not cover
consumable parts including, but not
limited to, fuses and batteries. Where
applicable, MUSIC Group warrants
the valves or meters contained in
the product to be free from defects
in material and workmanship for a
period of ninety (90) days from date of
purchase.
2 This limited warranty does not cover
the product if it has been electronically
or mechanically modied in any way.
If the product needs to be modied
or adapted in order to comply with
applicable technical or safety standards
on a national or local level, in any
country which is not the country for
which the product was originally
developed and manufactured, this
modication/adaptation shall not be
considered a defect in materials or
workmanship. This limited warranty
does not cover any such modication/
adaptation, regardless of whether it was
carried out properly or not. Under the
terms of this limited warranty, MUSIC
Group shall not be held responsible
for any cost resulting from such a
modication/ adaptation.
3 This limited warranty covers only the
product hardware. It does not cover
technical assistance for hardware or
software usage and it does not cover
any software products whether or not
contained in the product. Any such
software is provided “AS IS” unless
expressly provided for in any enclosed
software limited warranty.
4 This limited warranty is invalid if the
factory applied serial number has been
altered or removed from the product.
5 Free inspections and maintenance/
repair work are expressly excluded from
this limited warranty, in particular, if
caused by improper handling of the
product by the user. This also applies
to defects caused by normal wear and
tear, in particular, of faders, crossfaders,
potentiometers, keys/buttons, guitar
strings, illuminants and similar parts.
6 Damage/defects caused by the
following conditions are not covered by
this limited warranty:
• Improper handling, neglect or
failure to operate the unit in
compliance with the instructions
given in MIDAS user or service
manuals;
• Connection or operation of the
unit in any way that does not
comply with the technical or
safety regulations applicable in the
country where the product is used;
• Damage/defects caused by acts of
God/ Nature (accident, re, ood,
etc.) or any other condition that is
beyond the control of MUSIC Group.
7 Any repair or opening of the unit
carried out by unauthorised personnel
(user included) will void the limited
warranty.
8 If an inspection of the product by
MUSIC Group shows that the defect in
question is not covered by the limited
warranty, the inspection costs are
payable by the customer.
9 Products which do not meet the terms
of this limited warranty will be repaired
exclusively at the buyer’s expense.
MUSIC Group or its authorized service
centre will inform the buyer of any such
circumstance. If the buyer fails to submit
a written repair order within 6 weeks
after notication, MUSIC Group will
return the unit C.O.D. with a separate
invoice for freight and packing. Such
costs will also be invoiced separately
when the buyer has sent in a written
repair order.
10 Authorized MUSIC Group dealers do
not sell new products directly in online
auctions. Purchases made through an
online auction are on a “buyer beware”
basis. Online auction conrmations
or sales receipts are not accepted for
warranty verication and MUSIC Group
will not repair or replace any product
purchased through an online auction.
§ 5 Warranty transferability
This limited warranty is extended
exclusively to the original buyer
(customer of authorized retail dealer)
and is not transferable to anyone
who may subsequently purchase
this product. No other person (retail
dealer, etc.) shall be entitled to give any
warranty promise on behalf of MUSIC
Group.
§ 6 Claim for damage
Subject only to the operation of
mandatory applicable local laws,
MUSIC Group shall have no liability
to the buyer under this warranty for
any consequential or indirect loss or
damage of any kind. In no event shall
the liability of MUSIC Group under this
limited warranty exceed the invoiced
value of the product.
§ 7 Limitation of liability
This limited warranty is the complete
and exclusive warranty between you
and MUSIC Group. It supersedes all
other written or oral communications
related to this product. MUSIC Group
provides no other warranties for this
product.
§ 8 Other warranty rights and
national law
1 This limited warranty does not exclude
or limit the buyer’s statutory rights as a
consumer in any way.
2 The limited warranty regulations
mentioned herein are applicable unless
they constitute an infringement of
applicable mandatory local laws.
3 This warranty does not detract from
the seller’s obligations in regard to any
lack of conformity of the product and
any hidden defect.
§ 9 Amendment
Warranty service conditions are subject
to change without notice. For the
latest warranty terms and conditions
and additional information regarding
MUSIC Group’s limited warranty,
please see complete details online at
www.midasconsoles.com
_________________________________
* MUSIC Group Macao Commercial
Oshore Limited of Rue de Pequim No.
202-A, Macau Finance Centre 9/J, Macau,
including all MUSIC Group companies
