21
info@metronic.com
13 - What to do if you experience a reception problem
Symptom Possible Cause Solution (to try)
You are receiving analogue
channels without a problem,
but no digital channel seems
to be getting through.
Your antenna is
pointing towards
an analogue
emitter, when
digital channels are
emitted by another
transmitter.
Adjust the orientation
of your antenna (see
paragraph 1B).
You are receiving analogue
channels without a problem,
but no digital channel seems
to be getting through. You live
in a flat.
The system of
collective antenna
is not adapted to
terrestrial digital.
Contact the flat owner
or the residence union.
You are receiving analogue
channels without a problem,
but no digital channel seems
to be getting through.
Your area is
not covered by
digital terrestrial
yet. There is no
immediate solution.
You must wait until
your area is covered.
There are some channels
you are not receiving at all.
The channels that you are
receiving do not have a high
reception level. The image
you get in analogue is not
great either.
You are located far
from the emitter.
1 - Try an indoor
amplifier.
2 - Try a mast
amplifier.
3 - Find a more
performant antenna.
To help you figure out the problem you have come across, it could be useful
for you to obtain more information on the position of digital emitters, as well as
the UHF networks that are used.
IMPORTANT ! If you experience a problem with the digital terrestrial reception,
it is necessary to define as clearly as possible the symptom of the problem
that is occurring
If you refer to the board below, you will see various solutions for problems
you may come across.
