TTrriggiggerering an auting an automatic Meromatic Mercedes-Benz emer-cedes-Benz emer-
ggency callency call
RReqequiruirements:ements:
RThe vehicle is switched on.
RThe starter battery is suciently charged.
The Mercedes-Benz emergency call system trig-
gers an emergency call automatically in thefol-
lowing cases:
RAer activation of therestraint systems such
as airbags or Emergency Tensioning Devices
aer an accident
RAer an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
RAvoice connection is made to the Mercedes-
Benz emergency call center.
RA message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit thevehicle position data to one
of the emergency call centers.
The SOS button in theoverhead control panel
ashes until the emergency call is nished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
#Dial the local emergency number on your
mobile phone.
If an emergency call has been initiated:
RRemain in thevehicle if theroad and trac
conditions permit youto do so until a voice
connection is established with the emergency
call center operator.
RBased on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
RIf no vehicle occupant answers, an ambulance
is sent to thevehicle immediately.
TTrriggiggerering a manual Mering a manual Mercedes-Benz emergcedes-Benz emergencyency
callcall
#T
To use to use the SOS butthe SOS button in ton in the ovhe overerhead con-head con-
trtrol panel:ol panel: press the SOS button at least one
second long (/page 336).
or
#TTo use vo use voice controice control:ol: use thevoice commands
of the MBUX Voice Assistant.
The emergency call has been made:
RAvoice connection is made to the Mercedes-
Benz emergency call center.
RA message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit thevehicle position data to one
of the emergency call centers.
RRemain in thevehicle if theroad and trac
conditions permit youto do so until a voice
connection is established with the emergency
call center operator.
RBased on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
344344 MBUX multimedia system
