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Read the instruction manual carefully before using this device, es-
pecially the safety instructions, and keep the instruction manual for
future use. Should you give this device to another person, it is vital
that you also pass on these instructions for use.
GB Safety instructions
The device must only be used for its intended purpose as described in the ins-
truction manual. Using the appliance for any other purpose invalidates the war-
ranty.
The device is not to be used for commercial use or medical purposes.
about the power supply
Before connecting the device to your power supply, please ensure that the sup-
ply voltage stated on the rating plate is compatible with your mains supply.
Only insert the power supply unit into a socket when the appliance is switched
off.
Only use the power supply unit supplied for the massager. It must only be sup-
plied at extra low voltage corresponding to the marking on the appliance.
Keep the power supply unit, cable and appliance well away from heat, hot sur-
faces, moisture and liquids.
Do not touch the power supply unit if you are standing in water or if your hands
are wet or damp.
Do not take hold of a device if it falls into water. Pull out the power plug and the
power supply unit from the socket immediately.
Only plug the device into a socket where the plug is freely accessible.
Always switch off the appliance after use with the buttons on the control unit and
unplug the power supply unit.
To disconnect the unit from the power supply, always pull the plug out of the
socket. Do not pull on the cable!
Do not carry, pull or twist the device by the cable or the power supply unit.
You must not continue to use the unit if the cable or power supply unit are da-
maged. For safety reasons, these parts may only be replaced by authorized
service personnel. In order to prevent hazards, always send the unit in to the
service centre.
Ensure that no one can trip over the cable. The cable must not be kinked, trap-
ped or twisted.
specic groups of people
This appliance can be used by children aged from 8 years and above and per-
sons with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Do not use this unit to supplement or replace medical treatment. Chronic com-
plaints and symptoms may be made worse.
Do not use the massager, or only after consulting your doctor, if:
- you are pregnant,
- you have a cardiac pacemaker, articial joints or electronic
implants,
- you suffer from one or more of the following illnesses and
complaints: Circulation disorders, varicose veins, open
wounds, bruises, broken skin, inammation of the veins.
Do not use the appliance near your eyes or near any other sensitive areas.
If you experience any pain or discomfort during the massage, stop immediately
and consult your doctor.
Take care when using the heating function. The appliance has hot surfaces. Do
not use the appliance on infants, vulnerable individuals or people who are not
sensitive to heat.
Before using the massager, consult your doctor regarding any unexplained pain,
if you are undergoing medical treatment or using medical equipment.
before using the unit
Check the power supply unit, cable and massager carefully for damage before
each use. Do not attempt to use a defective unit.
Do not use the appliance if it, or the power cord show signs of damage, if it is
not in perfect working order, or if it has been dropped or become damp. In order
to prevent hazards, always send the unit in to the service centre.
Do not keep or place any electrical device on a surface where it is in danger of
falling into a bathtub or sink.
Only use the appliance in the proper place, as described in this instruction ma-
nual.
Do not use the appliance while you are asleep or when you are lying in bed.
Do not use the appliance before going to sleep. The massage has a stimulating
effect.
Never use the appliance while driving a vehicle or operating a machine.
The maximum operating time for one session is 15 minutes. Longer use shor-
tens the life of the device and can lead to tension of the muscles instead of
relaxation.
Very long periods of use can lead to overheating. Always allow the appliance to
cool down before using it again.
Never store or use the appliance next to an electric stove or other sources of
heat.
Never leave the unit unattended if it is connected to the power supply.
Do not allow the device to come into contact with pointed or sharp objects.
•Do not cover up the appliance when it is switched on. Never use it under blan-
kets or cushions. There is a risk of re, electric shock or injury.
•Make sure, that no ngers or other parts of the body come between the rotating
massage heads. Risk of injuries!
•Do not use an external time switch or a separate remote control system to ope-
rate the appliance.
•Do not use the device whilst using aerosol sprays or simultaneously using oxy-
gen.
maintenance and cleaning
The unit is maintenance free. If a fault does occur, just check whether the mains
power adapter is properly connected. Do not open the zip fastener. There are no
parts behind it that are to be cleaned or serviced by the user.
•You may only clean the device yourself. If the device malfunctions please do
not repair it yourself as this leads to the automatic expiry of all warranty rights.
Consult your specialist dealer and have repairs carried out by the service centre.
•Do not immerse the device in water or other uids.
•If, nonetheless, liquid should penetrate the device, unplug the mains cable im-
mediately.
•Cleaning and user maintenance shall not be carried out by children without su-
pervision.
Intended use
The device is used to massage certain body parts for relaxation and well being. It
is not intended for medical therapeutic use. It is not suitable for clinics, massage
practices, wellness studios etc. The massage device is not a medical device and
is not intended for the treatment of pain. In case of doubt or uncertainty, consult
your doctor before use.
Device and controls
1
Massage heads
2
Connection for power supply
3
Warmth - button (switches warming function on or off)
4
MODE button (sets the massage speed)
5
ON-/OFF- button
Scope of supply
Please check rst of all that the device is complete and is not damaged in any
way. In case of doubt, do not use the it and contact your dealer or your service
centre. The following parts are included:
• 1 MEDISANA Neck Massager NMG 850
• 1 Power supply
• 1 Instruction manual
If you notice any transport damage during unpacking, please contact your dealer
without delay.
Operation
1. Insert the power supply unit plug into the connection for power supply
2
on the
backside of the device.
2. Plug in the power supply unit.
3. Place the massage device around the neck with the zip facing upwards in such
a way that it receives sufcient support on the shoulders.
4. Guide your hands through the hand straps on right and left side. By pulling on
the straps you may stabilize the device in its position and adjust the massage
intensity (pulling more stronger increases the massage intensity)
5. Press the ON-/OFF-button
5
to switch on the device. The shiatsu massage
starts at the highest level.
6. Pressing the MODE button
4
the massage intensity switches to the middle
massage speed. Pressing button
4
once more switches it to the lowest massage
speed. Pressing the MODE button
4
again switches the massage intensity back
to the highest speed, and so on. The direction in which the massage heads move
changes at regular intervals.
7. To switch off or on the warming function, press the WARMTH-button
3
. The
massage heads light up in red. The heat is radiated through the massage heads.
To switch off the warming function, press the WARMTH-button
3
again. The war-
ming function and the red light of the massage heads extinguishes.
8. Press the ON-/OFF-button
5
to switch off the device. After 15 minutes of con-
stant massage the device will switch off automatically.
Disposal
This product must not be disposed of together with domestic waste.
All users are obliged to hand in all electrical or electronic devices,
regardless of whether or not they contain toxic substances, at a
municipal or commercial collection point so that they can be disposed
of in an environmentally acceptable manner. Consult your municipal authority or
your dealer for information about disposal.
Technical specications
Name and model :
Current supply :
Dimensions LxWxH :
Weight :
Storage conditions :
Item number :
EAN number :
WARNING
Please ensure that polythene packing is kept away from the reach
of children! Risk of suffocation!
The current version of this instruction manual can be found under www.medisana.com
In accordance with our policy of continual product improvement, we re-
serve the right to make technical and visual changes without notice.
Warranty and repair terms
Please contact your dealer or the service centre in case of a claim under the war-
ranty. If you have to return the unit, please enclose a copy of your receipt and
state what the defect is.
The following warranty terms apply:
1. The warranty period for MEDISANA products is three years from date of
purchase. In case of a warranty claim, the date of purchase has to be
proven by means of the sales receipt or invoice.
2. Defects in material or workmanship will be removed free of charge within
the warranty period.
3. Repairs under warranty do not extend the warranty period either for the
unit or for the replacement parts.
4. The following is excluded under the warranty:
a. All damage which has arisen due to improper treatment, e.g.
non-observance of the user instructions.
b. All damage which is due to repairs or tampering by the customer or
unauthorised third parties.
c. Damage which has arisen during transport from the manufacturer to
the consumer or during transport to the service centre.
d. Accessories which are subject to normal wear and tear.
5. Liability for direct or indirect consequential losses caused by the unit are
excluded even if the damage to the unit is accepted as a warranty claim.
MEDISANA GmbH
Jagenbergstr. 19, 41468 NEUSS
GERMANY
MEDISANA Neck Massager NMG 850
100 - 240 V~ 50/60 Hz
12 V 2 A
ca. 114 x 18 x 13 cm
approx. 1.7 kg
clean and dry
88993/88997
40 15588 88993 6/ 40 15588 88997 4
DE/GB
GB INSTRUCTION MANUAL Neck Massager NMG 850
Explanation of symbols
IMPORTANT
Non-observance of these instructions can
result in serious injury or damage to the
device.
WARNING
These warning notes must be observed
to prevent any injury to the user.
CAUTION
These notes must be observed to prevent
any damage to the device.
NOTE
These notes give you useful additional in-
formation on the installation or operation.
Only use the device indoors.
Do not use the device in damp
rooms (e.g. when bathing or showering).
Protection category II
Lot number
Manufacturer
Device and controls
Cleaning and maintenance
• Before cleaning the appliance, make sure that the appliance is switched off
and the power supply unit is disconnected. Allow the unit to cool down.
• Clean the massager with a slightly damp sponge only. Never use brushes, ag-
gressive cleaning agents, petrol, thinners or alcohol. Rub the massager dry with
a clean dry cloth. Do not dry on a radiator or with the hair dryer.
• The cover of the massage heads can be removed for cleaning. The cover can
be cleaned according to the care instructions on the labels.
• Never immerse the appliance in water to clean it and ensure water cannot get
into the appliance.
• Wait until the device is completely dry before using it again.
• Undo any kinks in the cable.
• Take care when rolling up the mains lead to avoid damaging it.
• You should ideally store the device in its original packaging and keep it in a
clean, dry place.
1
2
4
5
3
88993_88997 07/2019 Ver. 1.4
2

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