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Additional Support
If the suggestions in the previous section have not solved your problem, please contact the
customer service and we will attempt to help you solve the problem. Before you call,
however, please have your proof of purchase at hand and the following information
available:
How is your computer configured?
What additional peripherals do you use?
What messages, if any, appear on your screen?
What software were you using when the error occurred?
What steps have you already undertaken to solve the problem?
Have you upgraded or removed drivers or hardware?
Can you manually repeat the problem?
If you have been given a customer number previously, please have this available.
Driver Support
This notebook has been extensively tested in our laboratories with a large number of
compatible devices. It fulfils all required standards and complies with the standard
Designed for Windows®, which certifies utmost compatibility. However, the software
drivers for individual components are updated from time to time. This is a regular process
provided by the manufacturer to mend possible compatibility problems that may occur
with components (e.g., programs or hardware) that were not tested at the time of your
notebook’s manufacture.
