GUARANTEE
Our products are covered by a guaran-
tee of 2 years from date of purchase.
This guarantee which covers all ma-
terial and manufacturing defects. No
guarantee claims will be accepted for
broken accessories, defects resulting
from inappropriate use, excessive wear
due to intensive use, wrong use due to
the non-observance of the instruction
manual, or failure to descale where
appropriate or otherwise clean/main-
tain your item in line with the instruc-
tions and good practise. No guarantee
claims will be accepted if the appli-
ance has been modied or if some
attempts have been made to repair the
appliance. In such case, the vendor
cannot be held responsible in case of
accidents.
In the event of claim, in the rst
instance, please contact your vendor
and return him your complete appli-
ance. The guarantee will only be valid
if the date of purchase and signature
of the vendor is clearly indicated on
the guarantee card or if a copy of the
receipt is sent with the appliance that
needs repair.
Or send the appliance well packed and
freight prepaid to our customer service
with a short description of the default
in capital letters with the mention „Re-
pair under guarantee“ together with
the guarantee card or receipt.
In case of a defective accessory, the
complete appliance will not be exchan-
ged, but only the accessory will be sent
free of charge. In such case, do not
return the complete appliance but
only
order the accessory! In case of glass da-
mages, glass spare parts will be charged.
Pieces undergoing wear and tear (e.g.
Motor brushes, dough hooks, driving
belts, spare remote controls, spare
toothbrushes, lighting, etc.) as well
as cleaning and maintenance or the
exchange of worn out pieces are not
covered by the guarantee and will thus
be charged!
AFTER THE GUARANTEE PERIOD
Repairs after the guarantee period can
be performed at a charge by a com-
petent qualied technician or a repair
service.
PROTECTION OF THE ENVIRONMENT–
DIRECTIVE 2002/96/EC
In order to preserve our
environment and protect
human health, the waste
electrical and electronic
equipment should be
disposed of in accordance
with specic rules with
the implication of both suppliers and
users. For this reason, as indicated by
the symbol on the rating label or on
the packaging, your appliance should
not be disposed of as unsorted muni-
cipal waste. The user has the right to
bring it free of charge to a municipal
collection point performing waste
recovery by means of reuse, recyc-
ling or use for other applications in
accordance with the directive.
