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Maginon IPC-20C Handleiding

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IRL
Preface
UK
Preface
Dear customer,
Congratulations on purchasing a high quality MAGINON
product.
You have chosen a modern IP security camera with excellent
technical equipment and respective accessory, which is parti-
cularly easy to operate.
The device comes with a 3 year warranty. In case of a defect
in the IP security camera, you require the enclosed warranty
card and proof of purchase. Keep these in a safe place.
Imprint
Issued by:
supra
Foto-Elektronik-Vertriebs-GmbH
Denisstr. 28A
67663 Kaiserslautern
Germany
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GeneralGeneral
IRL UK
General
Read and keep instructions
These Operating Instructions belong to this IP
security camera. It contains important informa-
tion about the start-up and handling.
For ease of understanding, the “IP security ca-
mera” is just referred to as IP security camera in
these Operating Instructions
Study these Operating Instructions and, in par-
ticular the Safety information in detail prior to
using the IP security camera. Non-observance
of these Operating Instructions can lead to loss
of data or damage to the IP security camera.
These Operating Instructions are based on
valid standards and regulations of the EU. Also
observe specific guidelines and laws in other
countries!
Keep Operating Instructions for further use.
When passing on the IP security camera to third
parties please also include these Operating
Instructions.
Explanation of symbols
The following symbols and signal words are used in these
Operating Instructions, on the device or on the packaging.
DANGER! These signal words indicate a
high-level hazard which could cause death or
serious injury if not avoided.
WARNING! This signal word indicates a high-
level hazard which could cause death or
serious injury if not avoided.
CAUTION! This signal word indicates a low-le-
vel hazard which could cause slight or mode-
rate injury if not avoided.
NOTE! This signal word warns against po-
tential material damage or provides useful
additional information regards assembly or
operation.
10 11Quick start instructions for WindowsQuick start instructions for Windows
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Quick start instructions
for Windows
1. Hardware installation
• Connect IP security camera to
router. Either using supplied
network cable or via WLAN. To
connect the IP security camera
2. Software installation
• Install “Supra IPCam“ software on your computer using
the supplied CD.
3. Configuring the IP security camera
• In the program supra IPCam Config, click on “Start se-
arch“ and then select “Settings“.
4. Implement setup assistant
• Select the third menu point “Installation with supra
space” from Setup assistant.
QUICK
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INSTRUC
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TIONS!
using WLAN read instructions on page 26.
• Connect IP security camera with supplied LAN cable
and plug it into the left LAN socket of the PoE adapter.
12 13Quick start instructions for WindowsQuick start instructions for Windows
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5. Activate IP security camera
• Enter www.supra-space.de in your Browser and log in.
6. Download smartphone app
• Use App Store or Google play to download the app
“Maginon IPC-Viewer“ for your Smartphone or your
Tablet PC and install app.
7. Setting up IP security camera in app
• Use symbol to log onto supra space. Use the log-on
information used in the Setup Assistant.
• After logging on, the camera is immediately available
from a list under the chosen camera name. Select it
from the display in order to view the camera image.
14 15Quick start instructions for MAC OSQuick start instructions for MAC OS
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Quick start instructions
for MAC OS
1. Hardware installation
• Connect IP security camera to
router. Either using supplied
network cable or via WLAN. To
connect the IP security camera
2. Determine IP address of your router
• First you require the local IP address of your router. In
order to determine the IP address of the router on your
Mac computer, click on menu bar . Select “System set-
tings” and then “Network”.
• The below window appears.
• Select the current network connection from the
window. This is indicated by the preceding green point
( in this case “WLAN”).
• Next open “Further Options”.
Change to page “TCP/IP“.
The local IP address of your router is listed behind “Rou-
ter“. The address in the below example is 192.168.16.1.
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TIONS!
using WLAN read instructions on page 26.
• Connect IP security camera with supplied LAN cable
and plug it into the left LAN socket of the PoE adapter.
16 17Quick start instructions for MAC OSQuick start instructions for MAC OS
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Note down this local IP address.
3. Determine IP address of IP security camera
• Open Internet Browser “Safari“ and enter the previously
determined IP address of the router.
• The configuration page of the router opens.
• Log on to the router. The log-on information can be
found in the Operating Instructions of your router.
• Look through the settings for an option with the name
“DHCP table“ or “DHCP reservation”. All devices con-
nected to the router are listed here. The name of the
list can differ from one router to the next. Consequent-
ly also check the Operating Instructions of your router.
• In the adjacent example, the IP security camera is li-
sted as “”ipcam_006E060241B6“. Next to it is the local IP
address of the IP security camera (here: 192.168.1.113).
18 19Quick start instructions for MAC OSQuick start instructions for MAC OS
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5. Activate IP security camera
• Enter www.supra-space.de in your Browser and log in.
6. Download smartphone app
• Use App Store or Google play to download the app
“Maginon IPC-Viewer“ for your Smartphone or your Ta-
blet PC and install app.
7. Setting up IP security camera in app
• Use symbol to log onto supra space. Use the log-on
information used in the Setup Assistant.
• After logging on, the camera is immediately available
from a list under the chosen camera name. Select it
from the display in order to view the camera image.
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SafetySafety
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Safety
Correct use
The IP security camera is solely designed to be used as a IP
security camera . It is only suitable for private and not or com-
mercial use.
Only use IP security camera as described in the operating
instructions. Any other use is deemed to be incorrect and can
cause material damage and loss of data.
The manufacturers or dealers do not accept any liability for
damage resulting from improper or incorrect use.
Safety information
WARNING!
Electrocution hazard!
Faulty electrical installations or excessive mains
voltage can cause electrocution.
− Only connect IP security camera if the mains voltage of the
power point matches the voltage specified on the rating
plate.
− Only connect IP security camera to an easily accessible so-
cket allowing quick disconnection from the power supply
in case of a fault.
− Please use only the PoE adapter supplied
− Do not operate IP security camera in case of visible dama-
ge or if the mains cable or connector is defective.
− Damaged mains cables of the IP security camera must be
replaced by the manufacturer or customer service or a
similar qualified person.
− Do not open housing but have repair carried out by an
expert. Contact a specialist workshop. All liability and
warranty claims shall be void in case of repairs carried out
by users, incorrect connection or improper use.
− The IP security camera may not be operated with an exter-
nal timer or separate remote control system
− Never immerse IP security camera or mains cable or plug
in water or other fluids.
− Never touch mains connector with wet hands.
− Never remove mains connector from socket by pulling on
the mains cable, but always pull on main plug.
− Never use mains cable as a carrying handle.
− Keep IP security camera, mains connector and mains cable
away from open flames and hot surfaces.
− Install mains cable in such a way that it does not become a
trip hazard.
− Do not kink mains cable and do not install it over sharp
edges.
− Never store the IP security camera in such a way that it can
fall into a trough or wash basin.
− Never touch an electric device that has fallen into water.
Always pull out mains connector immediately in such a
situation.
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− Ensure that children do not push objects into the IP secu-
rity camera.
− When not using or cleaning the IP security camera or in
case of a fault, always switch off the IP security camera and
pull mains connecter out of socket.
WARNING!
Hazard or children and persons with
reduced physical, sensory or mental
abilities (such as partially disabled,
older persons with limited physical
and mental abilities) or lack of expe-
rience and know-how (such as older
children).
− This IP security camera may be used by persons with
reduced physical, sensory or mental abilities or lack of
experience or know-how provided they are supervised or
have been instructed on how to safely use the IP security
camera and understand hazards resulting therefrom. Chil-
dren may not play with the IP security camera. The camera
may not be cleaned or maintained by children.
− Keep children under the age of eight away from the IP
security camera and the mains cable.
− Do not leave IP security camera unintended during ope-
ration.
− Keep packaging foil away from children. They could get
caught in it during play and could suffocate.
Note!
Danger of material damage!
Incorrect use of the IP security camera can cau-
se the IP security camera to be damaged.
− When installing and assembling the IP security camera
ensure that a 10 cm gap is maintained on all sides in order
to provide adequate ventilation. Ensure, in particular,
that ventilation slots are not covered by newspaper, table
clothes or curtains.
− Place IP security camera on an easily accessible, level, dry,
heat-resistant and sufficiently sturdy work surface. Do not
place IP security camera at the edge or periphery of the
work surface.
− Avoid overheating by never positioning the IP security
camera directly against a wall or underneath mounted
cupboards.
− Never place IP security camera on or near hot surfaces
(e.g. stove tops, etc.).
− Ensure that mains cable does not come into contact with
hot parts.
− Never expose IP security camera to excessive tempera-
tures (heating, etc.). Never pour liquid into IP security
camera.
− When cleaning, never immerse IP security camera in water
and do not use steam cleaner. The IP security camera
could otherwise be damaged.
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− Never place IP security camera in dishwasher. This would
destroy the camera.
− Do not use IP security camera if plastic or metal parts of
the camera show cracks or tears or are deformed. Replace
damaged parts only with original spare parts.
− Damage to the electronics, lens or accessory caused by
external influences such as impacts, falls or others are not
covered by the warranty and are chargeable.
− The surveillance camera is waterproof to IP standard IP65,
so it can also be used outdoors.
The PoE adapter is suitable for indoor use only!
The adapter may not be used outside buildings.
Start
Preparing the IP security camera
− Remove packaging material and all protective foil.
Contents of box
WARNING! Caution! Keep plastic foil and bags
away from babies and small children as dan-
ger of suffocation.
NOTE!
Danger of damage!
If the packaging is carelessly opened with a
sharp knife or other pointed objects, the pro-
duct can be easily damaged.
− Please open packaging carefully.
1. Check that delivery is complete (see Fig. A).
2. Remove IP security camera from packaging and check
whether the equipment or parts are damaged. If yes, do
not use IP security camera. Contact the service address of
the manufacturer listed on the Warranty card.
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Assembling the IP security camera
Using the supplied wall fixing, install IP security camera at a
fixed location.
Note!
Danger of material damage!
Incorrect use of the IP security camera during
assembly can cause the IP security camera to be
damaged.
− Do not place IP security camera directly next to electro-
nic devices as this could produce interference. In case of
picture interference, test IP security camera at another
location.
− Select the installation site for the IP security camera so that
the lens is not exposed to sun light.
− Hold the plate of the wall fixing containing holes against
the surface of the selected installation site and mark the
holes on the surface, using a pencil.
− Before drilling any holes, check to ensure there are no
electrical cables, gas or water pipes beneath the surface to
be drilled.
− To drill suitable holes, use a 6 mm masonry drill for dowels
in stone or concrete surfaces or a 3 mm wood drill for
timber surfaces.
− After drilling the holes insert supplied wall plugs into
holes so that they are flush with the surface.
− Secure wall fixings with supplied bolts.
Secure IP security camera
Using the four bolts, secure the IP security camera to the re-
taining plate of the wall fixing. Align the IP security camera as
desired.
Complete camera assembly
Power is supplied via a network cable and the provided
mains adapter for each feed-in (PoE – Power over Ethernet).
The network cable can be up to 100 m long.
Connect IP security camera and PoE adapter using supplied
LAN cable and plug it into the left socket (PoE) of the PoE
adapter. The IP security camera is now connected to power.
Fig.: 1 Fig.: 2
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Installing the IP security camera
Hardware installation
In order to carry out the first settings in the IP security ca-
mera, the network cable must be connected to the router.
A wireless connection via WLAN is only available once this
has been set up in the IP security camera using the cable
connection.
Plug a LAN cable into the right socket (LAN) of the PoE adapter
and connect it to the router.
The network connection of the IP security camera contains
two control LEDs.
• Yellow indicates that network activity is taking place.
• Green: Indicates that the IP security camera is connected to
a network.
NOTE!
If your router does not contain a port for connec-
ting the network cable, the IP security camera can
also be set up without a router.
NOTE!
For this purpose deactivate all networks existing
on your computer and plug the network cable of
the IP security camera directly into the computer.
You can also access the IP security camera via the
program supra IPCam Config (see section Soft-
ware installation).
System requirements
Operating system: The software provided on the enclosed
CD is only suitable for Windows operating systems. Using
the Browser access, the IP security camera can also be set up
using Mac OS, Linux or other operating systems.
• Operating systems: Windows XP (SP 2), Vista, 7, 8
• Processor: 2.0 GHz or higher
• RAM memory: 512 MByte or higher
• Network card: 10MBit/s or higher
• RAM memory: 512 MByte or higher
• Internet-Browser: Internet Explorer (from version 7),
Firefox (from version 3),Google
Chrome, Safari, Opera (latest
version)
• Screen resolution: 1024 x 768 or higher
Fig.: 3 Fig.: 4
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Software installation
The supplied software is only suitable for Windows systems.
For installation on Mac systems, please read section ”Installa-
tion on Mac OS X“.
The software must be installed on a computer connected to
the same router as the IP security camera.
3. Place supplied software CD into CD/DVD drive of your
computer.
4. The below selection menu should then appear automati-
cally. If the menu does not start automatically, select drives
from your computer and open the CD/DVD drive named
“Maginon IP Camera” by clicking on it with the mouse.
5. Start program by double clicking on CDMenu/CDMenu.exe.
6. Click on “supra IPCam“ to install the program supra IPCam
Config. Follow on-screen information until software instal-
lation is completed.
7. Once installed, the program can be found under “All pro-
grams” and supra IPCam Config.
8. By clicking on the option “Operating Instructions” in the
Start menu of the Software CD, the Operating Instructions
can be opened on screen in the system language of the
computer.
9. In the event of your computer not containing a suitable
program to open pdf files, you cal also install the program
"Adobe Acrobat Reader“.
Install Cloud supra space:
Your Maginon IPC-20C has been set up for simple camera ins-
tallation. For this purpose we have provided a Cloud solution
that can be quickly and easily set up. After installation you
can access the camera any time via supra space.
A Cloud is a platform on the Internet producing the connecti-
on between camera and your end device (computer, mobile,
TabletPC) Only the connecting data required for the camera
are stored at supra space but not camera images.
Below the few steps for setting up your Maginon IPC-20C for
use via the Cloud are explained.
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1. In the program IPCam Config call up the Setup assistant
under “Settings”.
2. Select “Maginon IPC-100AC“ as camera model and click on
“OK”. This calls up the existing settings of the camera.
3. In order to set up the camera for use via supra space select
the third option “Camera with supra space during the next
step (recommended)“.
4. Enter any name for the camera in the next window, descri-
bing, for instance, the location.
5. In the next step select Wireless network and set region to
“Europe” and enter the key.
6. Now enter the registration data for logging on to supra
space. Select any user name and a password consisting of
at least 8 characters. Also enter a valid email address. Note
down this log-on information.
7. The last step repeats again the implemented settings.
8. Click on “Continue” to carry out the camera set-up.
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Call up “supra space” cloud
Entering link
http://supra-space.de or http://supra-space.com
in your Browser and open the start page of the Cloud.
Enter user name specified in the Set-up assistant. The over-
view now lists all products of your IP camera. Select these to
call up your camera. The following page then appears.
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Use camera through “supra space”
Select symbol to call up the image of your Maginon
IPC-20C.
Using call up the Web surface of your camera. Log on with
user name “admin” and without a password. You then have
access to all settings of your Maginon IPC-20C.
Use app “Maginon IPC Viewer”
The app “Maginon IPC Viewer” is available for your camera
from the App Store and from Google Play. Load the app onto a
Smartphone or a TabletPC and start app.
Use symbol to log onto supra space. Use the login infor-
mation used in the Setup Assistant.
After logging in, the camera is immediately available from a
list under the chosen camera name. Select it from the display
in order to view the camera image.
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Manually setting up IP security camera
In the subsequent graphics it is schematically shown how the
IP security camera is integrated in your existing home net-
work and how it is accessed from the Internet.
space
supra
External - Internet
Internal - home network
184.129.21.140
Smartphone
212.123.123.123
Router
212.125.34.11
Computer
Computer
192.168.1.100
IPC-20C
192.168.1.102
Router
192.168.1.1
The router is central to this operation. The router is the
connection between your home network and the Internet.
The router is thus connected to two networks at the same
time, the Internet and your home network. The router is ac-
cessed via a different address(IP address ) from each of the
networks.
The IP security camera is directly connected to the router,
either via a network cable or wireless via WLAN. This allows
access to the IP security camera from the home network and
the Internet.
As the router is, however, protected from Internet access via
Firewall a separate access must be set up for the IP security
camera. This is referred to as Port forwarding. The following
installation steps are required to set up the IP security camera
in the home network and via the Internet:
1. The IP security camera must be connected to the router
using the supplied network cable (see section Hardware
Installation).
2. Install the supplied software (see section Software
installation).
3. Set up IP security camera automatically or manually in
home network:
• For Windows systems: (see section Setting up the IP
security camera).
• For Mac systems (See section Installation on Mac OS X).
4. Where desired, a wireless connection can be set up bet-
ween the IP security camera and the router using WLAN
(see section Manual set up of IP security camera).
5. Set up a Port forwarding in the router to allow access to
the IP security camera via the Internet (see section Router
set-up).
6. Set up a fixed Internet address (see section Setting up the
domain name).
7. Installation of Apps for Smartphones and TabletPCs (see
section Set up App).
8. The standard set-up of the IP security camera is described
from section Hardware Installation onwards. Further infor-
mation relating to the use and settings are provided from
chapter Fixing the IP security camera onwards.
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Ensure that the IP security camera is connected to the router
via the network cable and is connected to the mains (see sec-
tion Hardware Installation). A network connection between
the computer and the router must also exist. Open the pro-
gram supra IPCam Config.
In the program select ”Start search“, to open a list of available
IP security cameras.
From the list select the IP security camera to be set up or cal-
led up. This is also necessary if only one camera exists.
At the top of the menu click on “Browser“. The login page of
the IP security camera then appears in the window of the In-
ternet browser.
Select the desired language and then enter the following in
the text window:
• User name: admin
• Password: Leave empty
Click on “Login”.
The viewing window of the IP security camera is displayed.
At the bottom of the window change to “Settings” and then to
“Wireless setting” .
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Under “Region” select the region in which the surveillance
camera will be used.
In order to automatically search for the wireless network of
your router, click on “Search“ below the entries.
Select the desired WLAN network from the list by marking it
under “Selection” and click on “Use“. The settings then change
back to Wireless settings.
Enter the wireless network key of your router under “PSK” or
“Key”. This should be stored in your router documents.
Click on “Apply“, to accept the changed settings. Next, restart
the IP security camera to accept the changes. The restart ta-
kes about 2 minutes.
You can now remove the network cable between the IP se-
curity camera and the router. Do, however, note that the IP
security camera has a different local address through the
wireless connection than when connected via the network
cable.
Once restarted, the IP security camera must be searched for
using the program supra IPCam Config and opened through
“Browser”.
Setting up the router
The IP security camera is now set up in such a way that you
can access it from your home network.
You now have to set up your router in such a way that access
from the Internet is allowed. As in most cases, the router is
protected against such access by a Firewall, a separate access
for the IP security camera must be opened in the router.
If your router supports the function UPnP, access is set up
automatically. As the option UPnP is activated in the IP secu-
rity camera as a default setting, you can test in the following
manner whether automatic set-up to the Internet has been
successful:
1. Open address
http://supracam.net/ip.aspx in a Browser window.
The public IP address of your home network will be
displayed. The software must installed on a computer
connected to the same home network as the IP security
camera.
2. Enter the shown public IP address in the Browser of a de-
vice that is not connected to the Internet via your home
network. Activation from the same network is generally
not possible.
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3. If the log-on page of your IP security camera opens auto-
matically, access for the IP security camera has been set
up automatically in the router. You can then continue the
installation with section 5.7., Set up Domain name,.
4. Where automatic set up via the UPnP function is not pos-
sible, the respective access must be set up manually. This is
referred to as Port forwarding. During this process, a sing-
le access is directly passed on to the IP security camera.
The below example shows the settings to be selected in the
router to set up such an access. As the settings of the router
can differ considerably, a general description cannot be pro-
vided at this point. Please check in the router documents how
individual devices can access the router. This information can
generally be found under “Port Forwarding“.
We also have provided more detailed descriptions for diffe-
rent router models of how to set up Port forwarding. These
descriptions can be found on Internet page http://www.
ipc-info.com.
If your router is not listed, please contact our Service Hotline.
The number is provided on the warranty card.
5. To start the configuration program you require the local
network address of your router. You can check the local
network connection by searching for the IP security ca-
mera in the program supra IPCam Config and then dis-
playing the network settings using option “Address“. Note
down the address listed as" Standard gateway”.
6. Further information for activating the router can also be
found in the Operating Instructions of your router. For this,
enter the local network address of your router in the Brow-
ser and open the configuration menu. Next, open the Port
forwarding menus in the Configuration menu.
In the below example, this can be found under “Applications &
Games“ as “Simple Port forwarding”.
In the provided example two IP security cameras are connec-
ted to the router, one camera with the name IPCamera1 and
the local network address 192.168.1.110, a second camera
with the name IPCamera2 and the local network address
192.168.1.111.
Only the external port 81 is set up for the IP security camera
IPCamera1. TCP and UDP are the allowed protocols although
only TCP is required. These cameras are accessed via the In-
ternet using address http://xxx.xxx.xxx.xxx:81 (with xxx.xxx.
xxx.xxx being the public IP address of the router).
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In order to avoid problems the same internal and external
port of the IP security camera should be chosen. Activate the
IP security camera again using the program “supra IPCam
Config”. Under “Settings” change to “Network settings” and
change the value under “Port” also to 81. Save the changes.
You should then be able to access the IP security camera via
the camera as described at the beginning of this section. /
xxx.xxx.xxx.xxx:81 access (xxx.xxx.xxx.xxx is the public IP
address of the router.
NOTE!
− Ensure that for every existing IP security ca-
mera a separate port is being used and that
an external Port may not be assigned twice.
Setting up the domain name
On the Internet, the IP security camera can be accessed th-
rough the public IP address of the router. As in many cases
the public IP address of the Internet access changes cons-
tantly, it is advantageous if the IP security camera can be
accessed via a fixed address. For this purpose, a DDNS server
(Dynamic Domain Name System) is available.
For free registration of a fixed Internet address, open the
page
http://supracam.net/ in your Internet Browser.
next, select “Register” from the login window.
7. First, enter a user name. This may only consist of small
and capital letters, numbers or a hyphen. The user name
is used for the Internet address of the IP security camera.
Enter, for instance, the user name “ipcamera“ and, after
registration, the IP security camera can be called up via
address http://ipcamera.supracam.net as soon as it is
connected to the Internet.
8. Enter another password , repeat it and then click on
“Register“.
9. The thus registered name must now also be entered in the
IP security camera. In the settings of the IP security came-
ra open point “DDNS settings“ and select “Use DDNS“ by
ticking this option. Under User name and Password enter
the same data used for registration.
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10. Click on “Apply“, to accept the changed settings. Next, restart the
IP security camera to accept the changes. This operation takes
around another 2 minutes.
The IP security camera is now reachable under the registered
address.
Setting up an app
The app “Maginon IPC Viewer“ is a program for accessing the
IP security camera from your iPhone or Android Smartphone
or a tablet. The App can be downloaded free of charge from
the ”App Store“ and also from “Google Play“.
1. Upon opening the App after installation, an empty window
appears. Select “New” to set up the App for your IP security
camera. The entry window opens showing the data requi-
red for the IP security camera as follows.
2. Provide the following general information:
• Name: Enter any name for the IP security camera to be set
up.
• User name: Enter “admin” as user name.
• Password: Leave pass-
word field blank.
• Connection mode: Select
“Dynamic“ as connecting
mode.
• Domain name: Enter the
fixed Internet address
specified under http://
supracam.net/. If the IP
security camera can, for
instance be reached via
http://ipcamera.supracam.
net/ you can enter “ipca-
mera“ or also “ipcamera.
supracam.net“ .
3. Select -button
to save the entries and
return to the camera list.
4. In order to select the set-up IP security camera for display
or editing, touch the respective entry in the list on the dis-
play. A preview with camera image, processing functions
and information of the selected IP security camera opens.
5. In order to obtain a full-size view of the camera image,
touch the image in Preview or select “Display”. The Live
image of the IP security camera is then shown as a full
image.
Select to save the entries and return to the camera list.
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6. In order to select the set-up IP security camera for display
or editing, touch the respective entry in the list on the
display.
7. A preview with camera image, processing functions and
information of the selected IP security camera opens.
8. In order to obtain a full-size view of the camera image,
touch the image in Preview or select “Display”. The Live
image of the IP security camera is then shown as a full
image.
Installation on Mac OS X.
First install the IP security camera following the steps up to
section System requirements. In order to be able to confi-
gure the IP security camera on your Mac OS X you first have
to determine the IP address of your router. This IP address
allows access to the configuration page of the router. Next,
you require the IP address of the IP security camera from the
settings data of the router. The configuration page of the IPC-
20C can be opened with this address and settings of the IP
security camera can be entered.
Determine IP address of your router
9. In order to determine the IP address of the router on your
Mac computer, click on the Apple symbol in the menu bar
.
10. Now click on “System settings” and then on “Network”.
11. Select the current network connection from the window.
This is indicated by the preceding green point, in this case
“WLAN”), click on “Further Options”:
12. Change to page “TCP/IP“ ,where you find the IP address of
your router under “Router”. The address in the below
example is 192.168.16.1.
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Determine IP address of IP security camera
Open Internet Browser “Safari“ and enter the previously de-
termined IP address of the router. The configuration page of
the router opens. Generally an option “DHCP table“ or “DHCP
reservation“, can be found under Settings, which can be cal-
led up. You then receive a list of all devices in the network as
shown in the below example.
Please note that the illustration of the configuration of your
router can differ from the one in the example.
In this list, the IP security camera can be found under the
name “ipcam_xxx“ . In the above example this would be
“ipcam_006E060241B6“. Next to it is the local IP address of
the IP security camera (here: 192.168.1.113). Enter it in a new
window of the Browser (Safari) in order to open the configu-
ration page of the IP security camera.
Now continue the installation as specified in section Manual
set-up of IP security camera.
Installation tips
Below, we have provided different information relating to the
installation of the IP security camera in case of problems with
the standard installation. For further information see page
http://www.ipc-info.com.
The program supra IPCam Config can not find the
camera.
Are IP security camera and computer connected to router?
1. If various wireless networks are active on the computer,
deactivate the wireless networks to which the IP security
camera is not connected.
2. Deactivate the Firewall of the computer.
The router has no port for the network cable.
1. Connect the IP security camera directly to the computer.
2. Deactivate all networks on the computer.
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3. Connect the IP security camera to the computer using the
network cable
4. Use program supra IPCam Config to search for the IP secu-
rity camera.
5. Under supra IPCam Config select camera and then the
“address“
6. Deactivate “DHCP“ and enter under “Static configuration“:
• IP address: 169.254.10.100; Subnet mask: 255.255.0.0
• “Standard gateway“ and “DNS Server“ remain empty
7. Click on “Apply” and wait until the program shows the IP
security camera.
The wireless connection between the IP security
camera and the router is not working.
1. Check the wireless settings and in particular the entered
code. All WLAN channels may not be enabled. Adjust the
“Region” setting when entering the Wireless settings.
2. You router may allocate changing local IP addresses each
time it connects. Search for the IP security camera again
using supra IPCam Config.
IP security camera can be reached locally but not
through the Internet.
This generally always occurs when Port forwarding is not or is
incorrectly set up in the router.
Read section Setting up the Router, and information cont-
ained on Internet page:
http://www.ipc-info.com.
Internet connection via 3G/4G mobile phone
networks.
In case of an Internet connection via a 3G/4G mobile phone
network, no public IP address may be allocated to your In-
ternet access. In this case you have to apply to your Internet
provider to provide you with a public IP address.
Also, the option “Open Internet” must be activated with the
Internet provider “Drei.at“.
Access via the public address is not possible from your
own network.
Generally it is not possible to call up the IP security camera
via the Internet from the same network the camera is connec-
ted to. This can only be done using the local network address.
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Use
Using with computer
Activate IP security camera
1. First open your Browser program (Internet Explorer, Fire-
fox, Opera, Google Chrome, Safari or similar). Next to it is
the local IP address of the IP security camera. If you wish to
access a IP security camera from a computer in the same
network, you can also enter the local network address at
this point.
2. Enter a User name and respective password to login. Next
click on “Login“. When using the IP security camera for the
first time enter “admin“ as User name and leave password
field empty.
This starts the operating and settings program of the IP
security camera.
Control IP security camera
Various elements and options are available for controlling the
IP security camera. Some basic camera settings are shown
below the camera image. The operating elements available
and settings that can be changed depend on the authority of
the user account.
As Administrator you can set up the camera image and carry
out various settings.
As Operator you can set up the camera image (e.g. bright-
ness and contrast) but cannot change any settings.
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As User you can call up the camera image but cannot set up
the camera image or change the settings.
Setting the camera image
Under View enter the settings for the camera image.
• Resolution: This allows you to select whether the image of
the IP security camera is shown in a resolution of 640 x 480
pixels or 320 x 240 pixel.
• Light frequency: Where the IP security camera is used in
a room with neon lights, set the network frequency for the
local power grid (50 Hz or
60 Hz). Where the IP security camera is used externally,
select External use.
• Brightness: Specify a brightness value between 0 and 6.
The higher the value, the brighter the camera image.
• Contrast: Specify contrast value between 0 and 6. The hig-
her the value, the higher in contrast the camera image.
• Mirror horizontally: Select this option to mirror the came-
ra image horizontally.
• Mirror vertically: Select this option to mirror the camera
image vertically.
Horizontal and vertical mirroring of the camera image can,
for instance be used when the IP security camera is ceiling
mounted.
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Settings
The below sections provide an overview of all possible op-
tions of the IP security camera. In case of problems during the
installation or use or changing of the settings of the IP secu-
rity camera, these sections contain information outlining the
available options.
1. In Your Internet Browser open access to the IP security
camera and log on using a user account with administra-
tor rights. The IP security camera is shipped with the user
account “admin”, not requiring a password.
2. Once logged on select “Settings” and the respective desi-
red Settings category.
Setting the device status
The device status provides information about current data
and settings values of the IP security camera. Select symbol
Device status from the below menu.
Setting up camera name
You can assign a name to the IP security camera in order to
for instance make it easier to find in the network or to allow a
clear assignment where several IP security cameras are used.
Select 2nd symbol “Camera name” from the below menu.
Enter the desired name for the IP security camera in the text
field and click on “Save”. The camera name can consist of any
characters and can contain up to 20 characters.
The camera name is saved without having to restart the IP
security camera.
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Setting current date and time
Set the time zone of the IP security camera and whether date
and time should be automatically updated via a NTP server
(Time server). The correct time is, for instance, required for
planning alarms or FTP transfers.
1. Current date and time: This option shows the date and
time as it saved in the IP security camera. This data is
synchronized with the settings of the local system during
saving. Where the option “Synchronies with NTP Server
“ is not selected, the date and time can be set with this
function.
2. Time zone: Select the time zone in which the IP security
camera is located.
3. Synchronizes with NTP server: Select this option if the
date and time are to be automatically updated via a NTP
server.
4. NTP Server: Select the NTP Server via which the date and
time are to be updated from the specified list. You can also
enter NTP servers by name or IP address that are not listed.
5. Click on “Apply“, to accept the changed settings. The ch-
anges are saved without having to restart the IP security
camera.
Setting up⁄setting the user account
You can set up anything up to 8 user accounts for the IP secu-
rity camera. The IP security camera is then accessed via these
user accounts.
The IP security camera is shipped with the user account “ad-
min”, not requiring a password. This account can neither be
removed nor can the authority “Administrator” be changed.
Only a password can be determined.
1. Click on “Add” to create a new user account.
2. Enter the user name for the new account and a password.
User name and password can contain up to 12 characters.
The password can also be left empty.
3. In order to delete a User account, click on “Delete”. Where a
new User account has been accidentally deleted without
having confirmed this by clicking on “Save”, you can select
“User accounts” again to reinstate the account.
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The following authorizations are available for a user account:
1. Visitor: Visitors can only call up the camera image but can
not change any settings.
2. Operator: As Operator you can set up the camera image
(e.g. brightness and contrast) but cannot change any
settings.
3. Administrator: The user can change all settings.
Click on “Save“, to accept the changed settings. You have to
restart the IP security camera before the changes are saved
in the user accounts.
Network settings
In order to connect the IP security camera to an existing net-
work or a router, network settings must be entered.
1. Use DHCP: If your network allows automatic addition of a
new device (Client). select this option. All required data are
obtained directly from the server or router.
2. Port of Web user interface: Connections in a network are
made via Ports. Server and any connected device (Client)
can operate via a different ports if the network address is
identical.
A standard value of 80 is specified for the IP security camera.
Where necessary this can be changed in the area 1-65535.
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The port of Web user interface should always be set to the
same port as the external port of the IP security camera in the
router. (see section 5.6.Setting up the router).
Where automatic acceptance of new devices is not supported
by your router, please deselect “Use DHCP“.
Several ne input fields appear. Manually enter the access data
of your network.
The required data can generally be called up from the com-
puter via the network properties or can be obtained from the
System Administrator of the network.
1. IP address: Enter an individual network address for the
IP security camera. If, for instance, the network setting of
the computer for “Default Gateway“ (Standard gateway) is
address 192.168.1.1, the address of the IP security camera
must be 192.168.1.x. x represents a value between 2 and
254 not as yet used in the network. Example: 192.168.1.100.
2. Subnet mask: Generally, the value 255.255.255.0 must be
specified.
3. Standard gateway: Connection to standard gateway is
used for connecting to the Internet. Generally this is the
network address of the router.
4. DNS Server: The address of the DNS or name server can be
called up from the network settings of your computer. Ge-
nerally this is the network address of the router.
Click on “Apply“, to accept the changed settings. You have to
restart the IP security camera before the changes are saved
in the network settings.
Wireless settings
If the IP security camera is to be connected to a network
using the wireless option WLAN (Wireless LAN), the required
settings can be entered under this option. Select option “Wi-
reless settings” from the bottom of the menu.
1. Use DHCP: Select this option if a wireless connection to
the network is to be used. The configuration page of the
router opens.
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All data required for the used wireless network are stored in
the router or Access Point through which the network is cont-
rolled. Select the router or access point settings and open the
wireless network settings. Further information of how you
can find this data is provided in the manual of your router or
is available from your System Administrator.
2. Network name (SSID): Enter the name of your wireless
network (also referred to as SSID).
3. Region: Depending on the region, W-LAN does not sup-
port various channels. Select the region in which the IP
security camera will be used from the “Region” option.
4. Encoding: Data in wireless networks are in most cases
transmitted encoded to prevent third-party access. State
what type of encoding is used in your W-LAN network.
When “Uncoded“ is selected, data are not encoded prior to
transmission. When using“WEP“, “WPA“ or “WPA2“ encoding,
additional encoding information must be provided. Enter the
same settings as shown for the router or access point.
NOTE!
− Enter wireless network settings without
changing. This is the only way to ensure the
correct connection of the IP security camera.
− Also, general settings of the router or access
points should not be changed where this
is not required. Otherwise this could result
in problems with other WLAN devices in the
network.
Use the “Search“ function to start an automatic search of
existing wireless networks. Select the desired WLAN network
from the list by marking it under “Selection” and click on
“Use“. Where encoding data is required for the selected net-
work, these must still be entered.
Click on “Apply“, to accept the changed settings. Next, restart
the IP security camera to accept the changes. The restart ta-
kes about 2 minutes.
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UPNP settings
Universal Plug and Play (UPnP) is used for controlling devices
via an IP-based network. Where the router supports UPnP
and where this function is activated, the required Firewall
settings are automatically selected.
1. Select option “UPNP settings” from the bottom of the
menu.
2. Select “Use UPNP “, if UPNP is to be used for the connection
of the IP security camera. “Use UPNP” is set as default.
3. Click on “Apply“, to accept the changed settings. The ch-
anges are saved without having to restart the IP security
camera.
DDNS settings
NOTE!
− These settings are only of importance where
manual installation was selected. When
using supra space, no further settings have
to be entered.
On the Internet, the IP security camera can be accessed
through the IP address of the router or server. As in many
cases the public IP address of the Internet access changes
constantly, it is advantageous if the IP security camera can be
accessed via a fixed address. For this purpose, a DDNS server
(Dynamic Domain Name System) is available through which a
fixed address can be set up for the IP security camera.
For free registration of a fixed Internet address, open the
page:
http://supracam.net/ in your Internet Browser.
Next, select “Register” from the login window.
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First, enter a user name. This may only consist of small and
capital letters, numbers or a hyphen. The user name is used
for the Internet address of the IP security camera. Enter, for
instance, the user name “ipcamera“ and, after registration,
the IP security camera can be called up via address http://
ipcamera.supracam.net as soon as it is connected to the
Internet. After successful registration, the following adjacent
information is provided.
Change to DDNS settings of the IP security camera and select
“Use DDNS“.
Under “User name” and “Password” enter the same data used
for registration via the DDNS Server. Also enter the User name
specified during registration in the text field “Domain name” .
Click on “Apply“, to accept the changed settings. You have to
restart the IP security camera before the changes are saved
in the DDNS settings.
Mail settings
In certain circumstances, the IP security camera can send out
a alarm message by email. For this purpose an email account
must be specified from which emails will be sent out.
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A private email address can, for instance, be used or you can
set up a separate email address for the IP security camera.
Select option “Mail settings” from the bottom of the menu and
select “Use SMTP”.
Activate “Use SMTP“, if an email is to be sent out in the event of
an alarm. Please note that the alarm must be activated under
alarm settings.
The data required as regards the used email account will be
provided by the Email provider. For your private email ac-
count you can also find this data in email programs such as
Outlook or Thunderbird.
The SMTP Server (Simple Mail Transfer Protocol) is a post out-
put server of an email provider. Emails are sent to this server
for forwarding.
• Server: Enter address of SMTP server of Email account.
• Port: Enter port of SMTP server. The standard value is 25.
• Encoding: State the encoding used by the SMTP server.
• Requires authentication: State whether the SMTP server
requires authentication. If yes, mark this option and state
the user name and password of the email account.
• Sender: State email address via which an alarm message
is to be sent.
• Recipient 1-4: Provide up to 4 email addresses via which
an alarm message is to be sent. If you want to a message
to be sent to the email address, sending out the alarm
messages, you have to enter the address also as recipient.
• Send IP address: This option allows you to determine
whether an email will be sent with the current IP address
of the IP security camera to the listed email addresses as
soon as the IP address of the IP security camera changes.
Fields “Server“, “Port“, “Sender“ and “Recipient1“ are man-
datory fields. Click on”Test“, to test the email settings. A test
email is then sent to the listed email addresses.
Click on “Save“, to accept the changed settings. The changes
are saved without having to restart the IP security camera.
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FTP settings
The IP security camera offers the option to upload images to
an FTP server once or regularly. Specify the required additio-
nal data for an FTP server to be used.
1. Select option “FTP settings” from the bottom of the menu
and select “Use FTP”.
2. Activate “Use FTP “, if images of the IP security camera are
to be uploaded to an FTP server.
• Server: Enter address of FTP server.
• Port: Enter the port used for FTP-Server access. The stan-
dard value is 21.
• User name: Enter the name of a user account entitled to
write to the FTP Server.
• Password: Enter password for User account.
• Path: Enter the path under which images are to be stored
on the FTP server.
• Transfer mode: Select whether a passive or active FTP
connection is to be requested for the transfer.
• Upload in interval: Select this option if you wish images of
the IP security camera to be uploaded to the FTP server at
regular intervals.
• Interval (seconds): Specify at what intervals an image is
to be taken and transferred. Values are in seconds.
• Enter file name: Select this option if you wish to specify
a file name. If this option has not been selected, a prede-
fined file name will be used when saving the images.
• File name: Enter your own file name. A sequential number is
assigned to the specified name during saving of the images.
• Use time schedule: You can restrict the period of time during
which images can be loaded onto the FTP server. As soon as this
option is selected, the adjacent time schedule appears, in which
the active times can be selected. Select the times during which
the alarm settings should be active.
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Specify max. number: In order to limit the number of files sa-
ved on the FTP Server, you can also activate this option.
• Number of files: Activate this option if images are to be stored
on the FTP server. Once this number has been reached the oldest
image will be deleted to allow saving of another image.
To test entries for the FTP settings, click on “Test“. A single
image is the transferred to the FT server.
Click on “Apply“, to accept the changed settings. The changes
to the FTP settings are saved without having to restart the IP
security camera.
Alarm settings
Specify under which circumstances the IP security camera
should issue an alarm message and what should be done in
the event of an alarm. Select option “Alarm settings” from the
bottom of the menu. Depending on the set options, the follo-
wing will be displayed:
1. Motion detection: Select this option to activate motion
sensing. Select the times during which the alarm settings
should be active.
2. Sensitivity: Enter the sensitivity for movement sensing
using a value between 0 and 9. The higher the value, the
higher the movement sensing sensitivity.
3. Use time schedule: You can restrict the period of time du-
ring which alarms can be triggered. As soon as this option
is selected, the adjacent time schedule appears, in which
the active times can be selected.
4.
5. Compensation of light changes: This option can be selec-
ted to ensure that thed motion detection is not impaired
by changing light conditions.
6. Report to email:Activate this option if an email is to be
sent out in the event of an alarm.
7. Report to FTP: Activate this option if images are to be sto-
red on the FTP server in the event of an alarm.
8. Interval: Activate this option if images are to be stored
on the FTP server in the event of an alarm. Values are in
seconds.
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9. Report to HTTP: Activate this option if an HTTP address is
to be called up in the event of an alarm.
10. URL: State the HTTP address to be called up in the event of
an alarm.
Click on “Apply“, to accept the changed settings. The changes
to the alarm settings are saved without having to restart the
IP security camera.
Resetting the IP security camera
Click on “reset now” to reset the IP security camera to the de-
fault settings.
Resetting takes 1 minutes. Wait until the Browser window
shows the logging on option again.
NOTE!
− Selection of this function deletes all previous
settings.
− If the network settings have been changed,
the IP security camera may no longer be
attainable under the current address. The IP
security camera can be found again using
the configuration program.
− The IP security camera can also be reset by
pressing the RESET button underneath the
camera. Keep RESET button depressed for
approx. 5 seconds.
Restarting the IP security camera
Click on “Restart now” to restart the IP security camera. This
saves all entered settings.
Resetting takes 30 minutes. Wait until the Browser window
shows the logging on option again.
NOTE!
− If the network settings have been changed,
the IP security camera may no longer be
attainable under the current address. The IP
security camera can be found again using
the configuration program.
Potential legal infringements
Observe the following information for using the IP security
camera:
Copyright
Generally every person owns his/her own image. According
to the copyright law, images may only be published without
the consent of the respective person if the person appears
only as a person embellishment to a landscape image, or
a location as a public place. The answer to the question of
whether a person is embellished depends on the individual
circumstances. For reasons of legal certainty persons should
be informed in all cases in which images are taken with the
IP security camera from which persons can be identified see
also section “Duty of notification”).
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Protection of privacy
Shown images may not infringe the privacy of others. Do
not point camera onto the garden or entrance door of your
neighbour, even if these locations are visible from your
known home or public locations. This does not entitle you to
publish respective photos or videos.
Personal determinability
Personal determinability exists, where it can be determined
that a certain person was at a certain place at a certain time.
The person can also be identified by a personal identifier
such as a vehicle registration plate. Personal determinability
of persons must be absolutely avoided.
IP security cameras at the place of work
Surveillance of workplaces is subject to particular strict re-
gulations in Germany. Employers should not use IP security
cameras at the place of work unless potential legal infringe-
ments can be fully excluded.
Traffic IP security cameras
When using IP security cameras facing traffic, it is recom-
mended to configure the location and view of the camera in
such a way that road users are identifiable from any images
through a vehicle registration plate. Road users could also be
determined from lettering on vehicles.
Duty of notification
Where a personal identification of persons cannot be exclu-
ded, a clearly visible notice concerning the IP security camera
must be erected at all accesses to the monitored area. Pas-
sers-by must also be informed that by entering the monito-
red area they give their permission to pictures/videos being
taken so that if they do not wish to give their consent they
can avoid the picture/video being taken by not accessing the
area. The voluntary nature of the declaration must be ob-
served. If the camera trap is located at a point persons have
to pass to reach their destination (e.g. entrance of a place of
interest), no consent is deemed to have been given as no vo-
luntary nature applies.
Declaration of conformity
The EC Declaration of Conformity can be re-
quested from the below address.
The Manufacturer hereby declares that the CE marking was
applied to the product in accordance with the basic require-
ments and other relevant provisions of the following Europe-
an Directives:
2011/65/EC RoHs Guideline
2004/108/EC Low Voltage Directive
1999/5/EG R&TTE Guideline
supra Elektronik-Vertriebs-GmbH
Denisstr. 28A, 67663 Kaiserslautern, Germany
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Technical specification
Model: IPC-20C
Image sensor: 1/5“ CMOS sensor,
640 x 480 pixels
Lens: F=2.4, f=3.6 mm, Infrared lens
Infrared light: 24 Infrared LEDs
Night vision: 20 m
Minimum lighting: 0.5 Lux (w/o LEDs)
Angle of view: 60°
Supported protocols: HTTP, FTP, TCP/IP, SMTP, DHCP, DDNS, UPnP
WLAN standards: IEEE 802.11 b/g/n
LAN connection: 10/100 Mbit/s RJ-45
Power supply: PoE adapter: GRT-POE08-480050
Input: 100 - 240V~, 50/60 Hz; 0.8A
Output: 48V , 0.5A
Camera: 48V , 0.5A
Connections: LAN
Ambient temperatures: -20°C to +50 °C
Ambient humidity: 20 - 85%
Dimensions(HxWxD): 75 mm (H) x 80 mm (B) x 170 mm (T)
Weight: Approx. 715 g
NOTE!
We reserve the right to make technical and op-
tical changes to the product as part of product
improvements.
Storing
When not in use please disconnect the IP security camera
from the power supply and store it in a clean and dry place
outside of the reach of children.
Cleaning
WARNING!
Burn hazard!
IP security camera becomes hot during operation!
− Let IP security camera cool down completely!
NOTE!
Danger of short circuit!
Any water that has entered the housing can cause
a short.
− Never immerse IP security camera in water.
− Ensure that no water enters the housing.
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NOTE!
Danger from incorrect operation!
Incorrect use of the IP security camera can cause
the IP security camera to be damaged.
− Do not use any aggressive cleaners, brushes
with metal or nylon bristles or sharp or me-
tallic cleaning objects, such as knives, hard
spatulas and similar. These can damage the
surface.
− Never place IP security camera in dishwas-
her. This would destroy the camera.
1. Pull out mains connector prior to cleaning.
2. Let IP security camera cool down completely.
3. Wipe IP security camera with a slightly damp cloth. Let IP
security camera dry completely.
Disposal
Dispose of packaging
For disposal, separate packaging into different
types. Cardboard and board must be disposed
of as paper and foil must be recycled.
Dispose of used camera
(Applicable in European Union and other European countries
using systems for separate collection of recycables)
Do not dispose of used cameras in household
waste!
If the IP security camera can no longer be used
each consumer is legally obliged to dispose of
used cameras, separately from domestic waste,
e.g. at a collecting point of the municipality/district.
This ensures that used equipment is recycled correctly and
that negative effects on the environment are avoided. Electri-
cal equipment is consequently marked with the adjacent
symbol.
88 89License declaration WARRANTY CARD
IRLUK IRL UK
WARRANTY CARD
Description of malfunction:
Return your completed warranty
card together with the faulty pro-
duct to:
Sertronics LTD,
45 Regal Drive,
Walsall Enterprise Park,
Walsall, WS2 9HQ
United Kingdom
info@supra-elektronik.com
Your details:
Name
Address
Email
Date of purchase*
* We recommend you keep the receipt with this warranty card
Location of purchase
Calls are free of charge if
calling from landline. Calls
from mobiles may vary.
Phone lines available
Monday to Friday,
8am - 7pm
YEARS
WARRANTY
AFTER SALES SUPPORT
MODEL: IPC-20C PRODUCT CODE: 92373 03/2015
IP security camera IPC-20C
00 800 - 78 77 23 68
UK
License declaration
The software used by this product is licensed under a license
governed by the conditions of GNU – General Public License.
We expressly point out that for software based on the license
conditions of the GNU - General Public License, no liability is
accepted.
The software is based on the software published on page
http://sg-gpl.net/.
The listed software is licensed according to the conditions of
GNU – General Public License. The sotware for this product
was specifically adapted for the camera. The source text of
the software implemented in this product will be forwarded if
requested by email from
info@supra-elektronik.com.
In this case, your email must contain information stating the
product, serial number, proof of commercial purchase source
and proof of purchase date of product from a commercial
source.
We guaranty that the source text of the implemented soft-
ware will be forwarded for a period of at least three years
from the date of purchase, provided that the commercial
source has obtained the product directly from us or with the
involvement of only commercial agents.
IRL
90 WARRANTY CARD
UK IRL
Warranty Conditions
Dear Customer!
The ALDI warranty offers you extensive benefits compared to the
statutory obligation arising from a warrant
Warranty period: 3 years from date of purchase:
Costs:
Free repair/exchange
No transport costs.
Hotline:
Free hotline.
ADVICE:
Please contact our service hotline by phone, e-mail
or fax before sending in the device. This allows us
to provide support in the event of possible operator
errors.
In order to make a claim under the warranty, please send us:
• together with the faulty item the original receipt and the warranty card
properly completed.
• the product with all components included in the packaging.
The warranty does not cover damage caused by:
• Accident or unanticipated events (e.g. lightning, water, fire).
• Improper use or transport.
• Disregard of the safety and maintenance instructions.
• Other improper treatment or modification.
After the expiry of the warranty period, you still have the possibility
to have your product repaired at your own expense. If the repair or
the estimate of costs is not free of charge you will be informed accor-
dingly in advance.
This warranty does not affect your statutory rights.“
3 …

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Spelregels
1

Forum

Maginon-IPC-20C

  • Hallo ik heb een zekona camera en ben mijn installatie uitleg kwijt. Daar ik prefereer om een Nederlandse installatie uitleg te krijgen. Want met de verloren Engels talige is het toch moeilijk voor ons om de camera terug op te starten. Dank je wel Gesteld op 6-12-2022 om 12:55

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  • waar vindt ik gebruikersnaam en wachtwoord van de camera Gesteld op 10-6-2021 om 13:00

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  • Heb per ongeluk een camera gewist. Nu wil ik deze terug op mijn gsm de andere camera staat er nog op dus ik druk op camera toevoegen en alles lukt perfect tot ik mijn cameragegevens moet ingeven. Gesteld op 19-4-2020 om 06:55

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  • Ik heb 2 maginon supra ipc20-c cameras, die niet werken onder ispy. IP adressen zijn wel te vinden in het zoekvak van het bijgeleverde maginon installatieprogramma, laten ook beeld zien maar ipadressen werken niet onder wifi van windows10. en geven geen beeld. Heeft maginon ook een programma dat lijkt op ispy dat wel werkt onder windows10 met maginoncameras? Gesteld op 10-3-2020 om 22:35

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  • HOE KAN IK MIJN BEELDEN VASTLEGGEN EN LATER BEKIJKEN Gesteld op 18-2-2017 om 17:25

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  • Je kan beelden naar een ftp-server uploaden om ze daarna te bekijken.
    (blz.62 van de gebruiksaanwijzing) Geantwoord op 18-2-2017 om 21:30

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  • supra ip cam vind mijn IPC20 camera niet .Ik heb de zwarte reset knop ingedrukt en herinstallatie proberen uit te voeren, maar geen detectie van de ip camera.
    IK heb een andere pc , en wilde dus de camera's opnieuw installeren.
    Moet de reset knop ingedrukt in aangesloten toestand?
    Ik denk er aan de twee camera's terug te sturen , ik heb trouwens nog een dik jaar garantie.
    Ik vraag me af , of die reset knop ingedrukt wordt ( zwarte knop).Eerst had ik op dat groen puntje gedrukt, toen zag ik dat er een schoefje onder zat (eigenlijk een verzegelen van het toestel me dunkt).Hopelijk geven ze me daarvoor de schuld niet. Gesteld op 31-1-2017 om 08:43

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6

  • Hallo, ik ben mijn paswoord om de camera te configureren vergeten. Hoe kan ik de camera resetten ? Dank bij voorbaat ! Gesteld op 21-7-2016 om 21:24

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  • Ik krijg geregeld de melding 'No addres found'
    wat kan ik hieraan doen?
    Francis Gesteld op 23-6-2016 om 18:17

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  • Camera vind telkens na een week of 2 het ip adres niet meer. Enige manier om hem terug in orde te krijgen is opnieuw installeren. Weet iemand hier raad op? Gesteld op 15-6-2016 om 19:21

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  • Is het mogelijk om contrast en helderheid aan te passen? Gesteld op 24-4-2016 om 21:29

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  • Beste. Ipc -20c buitn camera werkt naar behoren maar ik krijg geen wifi verbinding . Mijn router is van belgacom. Wat zou het probleem kunnen zijn Gesteld op 3-4-2016 om 08:39

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  • Mijn Maginon IPC-20C werkt met netwerkkabel maar niet met draadloos internet. Nochtans camera ligt tegen de router met WIFI. Antenne ingedraaid en voeding 220 aangesloten via poe op camera. Gesteld op 31-3-2016 om 09:54

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    • Met netwerkkabel werkt de camera. Netwerkinstellingen voor Wifi ingegeven. Maar dan bericht gebruikersnaam en paswoord komen iet overeen. Nochtans als gebruikersnaam had ik marcel ingegeven en paswoord heb ik copy passed gedaan in een file om niet te vergeten!!! Waar kan ik gebruikersnaam ophalen met mijn e-mailadres marcel.vanderspeeten@skynet.be Geantwoord op 31-3-2016 om 12:13

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12


  • Geachte lezer, Ik heb onlangs de Maginon ICP-20C van de Aldi aangeschaft. Kunt u mij zeggen hoe ik de camera op afstand kan laten draaien? Kan deze camera wel op afstand draaien?
    Verder wil ik de camera buiten ophangen. Het waterdichte stukje bedrading vanaf de camera is kort waarna de aansluiting POE en Data al begint gevolgd door verderop de POE-adapter. Hoe sluit ik dit waterdicht buiten aan?
    Linksonderaan in het weergegeven beeld staat een luidsprekertje. Als je daar op klikt zou je

    geluid moeten horen. Er wordt geen geluid weergegeven. Hoe kan ik dit in orde krijgen?
    Loek
    Gesteld op 5-6-2015 om 21:06

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Maginon IPC-20C Gebruiksaanwijzing - Deutsch - 43 pagina's


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