WHAT TO DO IF
Wait for the “Machine ready” light to come on before preparing coffee.
Preheat the cups and filter-holder.
Unpleasant taste.
Little or no creamy top.
Coffee : stale ? acidic ?
>
try a new batch.
Water : there could be too much chloride in the water ? use Brita
cartridge or bottled spring water.
After descale : you may need to rinse the machine again (
1
/2 tank through
the steam pipe and
1
/2 tank through filter holder).
Coffee quality : stale ? too coarse ?
>
try a new batch.
Coffee quantity : not enough ?
>
increase the amount and tamp it down
lightly.
Coffee not hot enough.
The ground coffee needs to be spread more evenly in the filter.
Clean the filter holder.
Cups not filled equally.
The espresso either flows too
slowly or not at all.
Coffee : too much ? too fine ? too tamped ?
>
change.
Appliance blocked with limescale
>
descale.
Filters or extractor head clogged
>
see “cleaning”.
Check the flexible tube is inside the water tank.
Rinse the filter holder under running water.
Coffee grounds in the cup.
Pipe : blocked ? clogged with limescale ?
>
see “de-scaling”.
Use only full fat milk
You cannot froth the milk.
Reduce the amount of ground coffee you use and tighten the filter holder.
The coffee pod has been incorrectly positioned.
Clean the extractor head and the rim of the filter.
The coffee flows over the sides
of the filter holder
Turn the selector back to .
The pipe leaks.
Empty the drip tray regularly.
Water around the base of the appliance
The water tank may be empty.
Pump abnormally noisy.
Ensure the power cord is correctly placed in the special slot underneath
the machine.
Vibrations.
Check the connections.
The safety system may have been triggered. Wait 30 minutes before
switching your coffee maker back on.
The appliance is not working at all.
The espresso flows too quickly. Coffee too coarse ? Change brand of coffee.
If you use E.S.E pods, we recommend doing only 1 cup at a time.
Question Answer
