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INSTALLATION GUIDE EN
PELLET STOVE
STREAM
Comfort Air
Instructions in English
II
TABLE OF CONTENTS
TABLE OF CONTENTS ..................................................................................................II
INTRODUCTION ..........................................................................................................1
1WARNINGS AND WARRANTY CONDITIONS .................................................................2
2INSTALLATION .........................................................................................................8
3DRAWINGS AND TECHNICAL FEATURES ....................................................................17
4UNPACKING ........................................................................................................... 19
5  CONNECTING THE SMOKE OUTLET PIPE ..................................................................22
6  REMOVING THE PELLET LOADING SIDE PANEL .........................................................24
7  REMOVING THE SMOKE OUTLET SIDE PANEL ...........................................................26
8  REMOVING THE TOP .............................................................................................. 28
9  DUCTING THE AIR .................................................................................................29
10  REMOVING THE UNDERDOOR PROFILE ................................................................31
11  FITTING THE METAL HOUSING .............................................................................32
12  FITTING THE SERPENTINE CLADDING ...................................................................33
13CONNECTIONS TO ADDITIONAL DEVICES ................................................................43
14ELECTRICAL CONNECTION ..................................................................................... 44
15LOADING THE PELLETS .........................................................................................45
16FIRST STARTUP ................................................................................................... 46
17REMOTE CONTROL MAX ........................................................................................48
18EMERGENCY PANEL ..............................................................................................55
19SAFETY DEVICES ..................................................................................................57
20ALARMS ..............................................................................................................59
21RECOMMENDATIONS FOR SAFE USE .......................................................................62
22CLEANING ...........................................................................................................63
23FAULTS/CAUSES/SOLUTIONS .................................................................................70
24  COMFORT AIR STOVE WITH TWO FANS CIRCUIT BOARD ..........................................73
1
INTRODUCTION
Technical Dept. - All rights reserved - Reproduction is prohibited
Dear Customer,
our products are designed and manufactured in compliance with European reference Standards for construction products (EN13240
wood-burning stoves, EN14785 pellet-burning appliances, EN13229 replaces/wood-burning inserts, EN 12815 wood-burning cookers),
with high quality materials and extensive experience in the transformation processes. The products also meet the essential requirements
of Directive 2006/95/EC (Low Voltage) and Directive 2004/108/EC (Electromagnetic Compatibility).
To get the best performance, we suggest you read the instructions in this manual carefully.
This installation and use manual forms an integral part of the product: ensure that the manual is always supplied with the device, even if
the boiler changes owner. If the manual is lost, you can request another copy from the local technical service or download it directly from
the company website.
All local regulations, including those regarding national and European regulations, must be respected when the device is installed.
In Italy, for the installation of devices with biomass lower than 35KW, refer to ministerial decree 37/08, and the qualied installation
technician with the appropriate requisites must issue a certicate of compliance for the system installed. (By system one means
Stove+Chimney+Air inlet).
REVISIONS TO THE PUBLICATION
The content of this manual is strictly technical and the property of MCZ Group Spa.
No part of this manual may be translated into other languages, adapted or reproduced, even in part, in other mechanical or electronic
forms, photocopies, recordings or other, without the prior written authorisation from MCZ Group Spa.
The company reserves the right to make changes to the product at any time without prior notice. The proprietary company reserves its
rights according to the law.
CARE OF THE MANUAL AND HOW TO CONSULT IT
Take care of this manual and keep it in an easily accessible place.
Should the manual be misplaced or ruined, request a copy from your retailer or directly from the authorised Technical Assistance
Department. It can be downloaded from the company website.
The “text in bold must be read with particular care.
The “text in italics draws attention to other sections in this manual or clarications.
“NOTE” provides the reader with additional information.
SYMBOLS USED IN THE MANUAL
ATTENTION:
Read the relative message with care as failure to observe the information provided could result in
serious damage to the product and put the persons who use it at risk.
INFORMATION:
failure to comply with these provisions will compromise the use of the product.
OPERATING SEQUENCES:
sequence of buttons to be pressed to access the menus or change settings.
MANUAL
carefully read this manual or the relative instructions.
2
1-WARNINGS AND WARRANTY CONDITIONS
SAFETY PRECAUTIONS
Installation, electrical connection, function test and maintenance
must only be carried out by authorised and qualied personnel.
Install the product in accordance with all local and national legislation
and regulations in force in the region or state.
Only use the fuel recommended by the manufacturer. The product must not be
used as an incinerator.
It is strictly forbidden to use alcohol, petrol, liquid fuel for lanterns, diesel, bio-
ethanol, uids for lighting charcoal or similar liquids to light/rekindle the ame
in these devices. Keep these ammable liquids well away from the appliance
when in use.
Do not put any fuel other than wood pellets in the hopper.
The instructions provided in this manual must always be complied with to
ensure the product and any electronic appliances connected to it are used
correctly and accidents are prevented.
This appliance can be used by children aged 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children must not play with the
appliance. Cleaning and user maintenance shall not be carried out by
children without supervision.
The user, or whoever is operating the product, must read and fully understand
the contents of this installation guide before performing any operation. Errors
or incorrect settings can cause hazardous conditions and/or poor operation.
Do not climb on or lean on the product.
3
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
Do not put linen on the product to dry. Any drying racks or similar objects must
be kept at a safe distance from the product. Fire hazard.
All liability for improper use of the product is entirely borne by the user and relieves
the Manufacturer from any civil and criminal liability.
Any type of tampering or unauthorised replacement with non-original spare
parts could be hazardous for the operator’s safety and relieves the company
from any civil and criminal liability.
Many of the surfaces of the product get very hot (door, handle, glass, smoke
extraction pipes, etc.). Avoid coming into contact with these parts
without adequate protective clothing or suitable means, such as
gloves with thermal protection or cold handle” operating systems.
It is forbidden to operate the product with the door open or the glass
broken.
The doors/covers on the appliance must remain closed when it is not
used.
The product must be powered by an electrical system that is equipped with an
eective earthing device.
Switch the product o in the event of a fault or malfunction.
Accumulated unburned pellets in the burner after each failed start-up” must
be removed before lighting again. Check that the burner is clean and positioned
properly before lighting again.
Do not wash the product with water. The water could get inside the unit and
damage the electrical insulation and cause electric shocks.
Do not stand for a long time in front of the product in operation. Do not overheat
the room you are in and where the product is installed. This could cause injuries
and health problems.
Install the product in a location that does not present a re hazard and is
equipped with power and air supplies and smoke extractors.
In the event of re in the chimney, turn o the device, disconnect it from the
mains electricity and do not open the hatch. Then contact the competent
authorities.
4
1-WARNINGS AND WARRANTY CONDITIONS
The product and the cladding must be stored in a dry place and must not be
exposed to weathering.
It is recommended not to remove the feet that support the product in order to
guarantee adequate insulation, especially if the ooring is made of ammable
materials.
In the event of a malfunction with the ignition system, do not force it to light by
using ammable materials.
Special maintenance must only be performed by authorised and qualied
personnel.
Assess the static conditions of the surface on which the weight of the product
will rest and provide suitable insulation if it is made of ammable material (e.g.
wood, tted carpet or plastic).
Live electrical parts: only power the product once it has been fully assembled.
Disconnect the product from the 230V power supply before performing any
maintenance operation.
Improper use or poor maintenance of the product can cause hazardous situations
to arise.
It is forbidden to manually load the fuel into the brazier. Failure to
follow this warning can lead to hazardous situations.
Before the product is restarted, always remove any unburned pellets
building up in the brazier due to failed ignition, the emptying of the
tank or any situation that may cause this condition.
5
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
INFORMATION:
Please contact the retailer or qualied personnel authorised by the company to resolve a problem.
You must only use the fuel specied by the manufacturer.
When the product is switched on for the rst time it is normal for it to emit smoke due to the paint heating for the rst time.
Therefore make sure the room in which it is installed is well ventilated.
Check and clean the smoke extraction pipes regularly (connection to the chimney).
The product is not a cooking appliance.
Always keep the cover of the fuel hopper closed.
Store this installation and use manual with care as it must accompany the product for the duration of its useful life. If the product is
sold or transferred to another user, ensure the manual is also handed over.
INTENDED USE
The product only works with wood pellets and must be installed indoors.
WARRANTY CONDITIONS
The company guarantees the product, with the exception of elements subject to normal wear (listed on the following page), for a
period of 2 (two) years from the date of purchase attested by:
a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which the
purchase was made;
forwarding of the completed certicate of guarantee within 8 days of purchase.
Furthermore, the product must be installed and started by specialised personnel who must, where provided, issue a declaration of
conformity of the plant and of the proper functioning of the product, for the warranty to be valid and eective.
We recommend testing the product before completion with the relative nishes (claddings, painting of walls, etc.).
Installations not meeting the current standards, improper use and lack of maintenance as expected by the manufacturer, void the product
warranty.
The guarantee is valid on the condition that the instructions and warnings contained in the use and maintenance manual are observed,
and therefore the product is used correctly.
The replacement of the entire system or the repair of one of its components does not extend the guarantee period, and the original expiry
date remains unchanged.
The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing defects.
To benet from the guarantee, in the event of a fault, the customer must have the guarantee certicate and present it with the proof of
purchase document to the Technical Assistance Oce.
6
1-WARNINGS AND WARRANTY CONDITIONS
EXCLUSIONS
The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
Damage caused during transportation or relocation
all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the
manufacturer’s instructions (always refer to the installation and use manual provided with the appliance)
incorrect dimensioning with regards to the use or faults in the installation or failure to adopt the necessary devices to guarantee
proper execution
improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided
further damage caused by incorrect user interventions in an attempt to x the initial fault
worsening of the damage due to the continued use of the equipment by the user, once the defect has been noticed
in the presence of a boiler, any corrosions, incrustations or breaks caused by water ow, condensation, hardness or acidity of the
water, improperly performed descaling treatments, lack of water, mud or limescale deposits
ineciency of chimneys, ues or parts of the plant aecting the equipment
damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, res, faults
in the electric and/or hydraulic system.
Failure to have the annual stove maintenance performed by an authorised technician or qualied personnel will result in the loss of
the warranty.
Also excluded from this guarantee are:
parts subject to normal wear such as gaskets, glass, claddings and cast iron grids, painted, chrome-plated or gilded parts, handles
and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the hearth.
Variations in colour of the painted or ceramic/serpentine parts and craquelure ceramics as they are natural characteristics of the
material and product use.
masonry work
plant parts (if present) not supplied by the manufacturer
Any technical interventions on the product to eliminate the above-said defects and consequent damages must be agreed upon with
the Technical Assistance Centre, who reserves the right to accept the relative appointment or not. However, said interventions will not
be carried out under warranty but as technical assistance to be granted at part of any eventual and specic agreed conditions and in
accordance with the fee in force for the work to be carried out.
The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the appliance,
not attributable to original faults.
Save for the legal or regulatory limits, the guarantee does not cover the containment of atmospheric and acoustic pollution.
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals or objects as
a consequence of non compliance with any prescription specied in the manual, especially warnings regarding installation,
use and maintenance of the appliance.
7
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
SPARE PARTS
In the event of a malfunction, consult the retailer who will forward the call to the Technical Assistance Service.
Use only original spare parts. The retailer or service centre can provide all necessary information regarding spare parts.
We do not recommend waiting for the parts to be worn before having them replaced. It is important to perform regular maintenance.
The company declines all liability if the product and any other accessory is used improperly or modied without
authorisation.
All parts must be replaced with original spare parts.
WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT.
The owner is the sole party responsible for demolishing and disposing of the product. This must be performed in compliance with laws
related to safety and environmental protection in force in his/her country.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special dierentiated waste collection centre set up by the local authorities or to a retailer that provides this service.
Separating and recycling prevents potential negative eects on the environment and health (often caused by inappropriately disposing of
product parts). It also allows materials to be recovered in order to obtain signicant savings in energy and resources.
8
2-INSTALLATION
The instructions in this chapter refer explicitly to the Italian installation regulation UNI 10683. In any case,
always observe the domestic regulations in force.
PELLETS
Wood pellets are manufactured by hot-extruding compressed sawdust which is produced during the working of natural dried wood. The
compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or
binders.
The market oers dierent types of pellets with characteristics that vary according to the wood mixtures used. The most common
diameter on the market is 6 mm (although 8 mm diameter is available too) with a length, on average, of between 3 and 40 mm. A good
quality pellet has a density of between 600 and 750 or more kg/metres cubed and a water content that accounts for 5 to 8% of its weight.
Pellets have technical advantages besides being an ecological fuel, as the wood residue is used completely, thereby achieving cleaner
combustion than that of fossil fuels.
Good-quality wood has a caloric value of 4.4 kW/kg (15% moisture, after about 18 months of seasoning), whereas that of pellets is 4.9
kW/kg. To ensure good combustion, the pellets must be stored in a dry place and protected from dirt. Pellets are usually supplied in 15 kg
bags, therefore, storing them is very convenient.
Good quality pellets guarantee good combustion, thereby decreasing harmful emissions into the atmosphere.
The poorer the quality of the fuel, the more often the internal parts of the brazier and combustion chamber must
be cleaned.
The main quality certications for pellets currently available on the European market guarantee that the fuel complies with class A1/A2
according to ISO 17225-2 (ex EN 14961). These certications include, for example, ENPlus, DINplus, Ö-Norm M7135, and in particular,
guarantee the following characteristics:
caloric value: 4.6 ÷ 5.3 kWh/kg.
Moisture content: ≤ 10% of the weight.
Percentage of ash: max 1.2% of the weight (A1 less than 0.7%).
Diameter: 6±1/8±1 mm.
Length: 3÷40 mm.
Content: 100% untreated wood without the addition of binding substances (max 5% bark).
Packaging: in sacks made from ecologically compatible or biologically decomposing material.
The company strongly recommends using certied fuel for its products (ENplus, DINplus, Ö-Norm M7135).
Poor quality pellets or others that do not comply with the characteristics specied previously may compromise the
operation of your product and can therefore render the guarantee and product liability invalid.
15 Kg BAG OF FUEL
9
2-INSTALLATION
Technical Dept. - All rights reserved - Reproduction is prohibited
FOREWORD
The installation position must be chosen according to the room, to the smoke extraction system, to the chimney ue. Check with local
authorities whether there are any restrictive regulations in force regarding the combustion air inlet, the smoke outlet system, the
ue or the chimney cap. The manufacturer declines all responsibility in the event of installations that do not comply with the laws in
force, incorrect room air exchange, electrical connection non-compliant with the standards and inappropriate use of the appliance. The
installation must be carried out by a qualied technician, who must issue a declaration of conformity of the system to the purchaser and
will assume full responsibility for nal installation and consequent good operation of the product.
In particular one must ensure that:
there is a suitable combustion air inlet and smoke outlet in compliance with the type of product installed
other stoves or devices installed do not cause depression in the room where the product is installed (for sealed appliances only, a
maximum of 15 Pa of depression in the room is allowed)
when the product is switched on there is no reux of smoke in the room
fumes extraction takes place in total safety (sizing, smoke seal, distances from ammable materials..).
We especially recommend to check the data tags of the ue for the safety distances that must be observed in presence
of combustible materials and the type of insulating material to be used. These indications must be followed strictly to
prevent serious harm to people and the integrity of the home. The installation of the appliance must ensure easy access to
clean the appliance itself, the smoke outlet pipes and the ue. It is forbidden to install the stove in rooms with a re hazard.
Installation in studio ats, bedrooms and bathrooms is only allowed with sealed or closed appliances equipped with
suitable combustion air ducting directly outside. Always maintain adequate distance and protection in order to prevent
the product from coming into contact with water.
In the event there are several appliances installed, the external air inlet must be sized accordingly.
MINIMUM DISTANCES
It is recommended to install the stove detached from any walls and/or furniture, with a minimum clearance to allow eective aeration
of the appliance and a good distribution of heat in the room. Comply with the distances from ammable or heat-sensitive objects (sofas,
furniture, wood panelling, etc.) as specied below. The frontal distance from ammable materials must be at least as specied in the
product’s technical data table.
If particularly delicate objects are present, such as furniture, curtains or sofas, increase the stove clearance accordingly.
If the oor is made of wood, it is recommended to t a oor protection sheet in compliance with the Standards in
force in the country of installation.
Non-ammable walls Flammable walls
STREAM COMFORT AIR
A = 2 cm
B = 15 cm
A = 2 cm
B = 20 cm
If the oor is made of combustible material, it is recommended to use protection made of non-combustible material (steel, glass...) that
also protects the front from falling combusted material during cleaning operations.
The appliance must be installed on a oor with adequate load capacity.
If the existing construction does not meet this requirement, one must take appropriate measures (for example a load distribution plate).
min.3,5 metri
AT
(A)
AP
(B)
10
2-INSTALLATION
FOREWORD
This chapter on the Smoke Flue has been produced in reference to the prescriptions of European regulations (EN13384 - EN1443 - EN1856
- EN1457).
The chapter provides indications for installing an ecient and correct smoke ue but is under no circumstances to substitute the
regulations in force, which the qualied technician must be in possession of. Check with local authorities whether there are any restrictive
regulations in force regarding the intake of air for combustion, the smoke extraction system, the ue or the chimney.
The company declines all liability relating to the poor functioning of the boiler if this is due to the use of an insuciently sized ue in
violation of regulations in force.
SMOKE FLUE
The ue or chimney is of great importance for the proper operation of a solid fuel-burning heating appliance with natural draught, as
modern heating appliances have high eciency with cooler ue gasses and consequently less draught, it is therefore essential that the
ue is built up to standard and always kept in perfect working order. A ue that serves a pellet/wood fuelled appliance must be at least
category T400 (or greater if the appliance requires, and resistant to soot res. Smoke must be extracted through a single ue made of
insulated steel (A) or an existing ue that complies with the intended use (B).
A simple air shaft in cement must be suitably lined. In both solutions there must be an inspection cap (AT) and/or inspection hatch (AP)
- FIG.1.
It is prohibited to connect more than one wood/pellet or any other type of appliance (vent cowling...) to the same ue.
FIGURE 1 - SMOKE FLUE
A
B
C
D
E
A
B
C
D
15°
E
F
A
B
C
D
E
30°
F
11
2-INSTALLATION
Technical Dept. - All rights reserved - Reproduction is prohibited
TECHNICAL CHARACTERISTICS
Have the eciency of the ue checked by an authorised technician.
The ue must be sealed against ue gasses, in a vertical direction without narrowing, be made with materials impermeable to smoke,
condensation, thermally insulated and suitable to resist normal mechanical stress over time (we recommend replaces made of A/316
or refractory material with insulated round section double chamber). Be suitably insulated externally to avoid condensation and reduce
smoke cooling. It should be separated from combustible or ammable materials with an air gap or insulating materials: check the distance
specied by the manufacturer of the replace according to EN1443. The chimney opening must be in the same room as the appliance, or
at most in the adjoining room, and have a soot and condensation collection chamber beneath the opening, and be accessible via a sealed
metal hatch.
FLAT ROOF
ROOF AT 15°
ROOF AT 30°
A = 0.50 metres
B = DISTANCE > 2 metres
C = DISTANCE < 2 metres
D = O.50 metres
E = TECHNICAL VOLUME
A = MIN. 1.00 metres
B = DISTANCE > 1.85 metres
C = DISTANCE < 1.85 metres
D = 0.50 metres above highest
point
E = 0.50 metres
F = REFLUX ZONE
A = MIN. 1.30 metres
B = DISTANCE > 1.50 metres
C = DISTANCE < 1.50 metres
D = 0.50 metres ABOVE
HIGHEST POINT
E = 0.80 metres
F = REFLUX ZONE
FIGURE 2
FIGURE 3
FIGURE 4
A
B
D
60°
E
C
F
A
B
C
D
E
45°
F
12
2-INSTALLATION
ROOF AT 60° ROOF AT 45°
DIMENSIONING
The drop in pressure (draft) of a ue depends on its height. Check the drop in pressure with the values indicated in the technical
characteristics. The minimum height of the chimney is 3.5 meters.
The interior cross-section of the ue can be circular (best variation), square or rectangular (the ratio between the interior sides must be
≤1.5) with the sides joined with a minimum radius of 20 mm. The dimension of the cross-section must be minimum Ø100mm.
The cross-sections/lengths of the chimneys shown in the technical data tables are indications for correct installation. Any alternative
congurations must be correctly dimensioned in accordance with the general method of calculation of UNI EN13384-1 or other proven
eciency methods.
Below is a list of some ues available on the market:
Steel chimney AISI 316 with
double chamber insulated with
ceramic bre or equivalent
resistant up to 400°C.
Refractory chimney with
double insulated chamber and
external lightweight concrete
cladding with cellular material
such as clay.
Traditional square-section clay
chimney with insulating empty
inserts.
Avoid products with an internal
rectangular section where the
larger side is 1.5 times the
smaller side (e.g. 20x40 or
15x30).
EXCELLENT GOOD POOR VERY POOR
A = MIN. 2.60 metres
B = DISTANCE > 1.20 metres
C = DISTANCE < 1.20 metres
D = 0.50 metres ABOVE HIGHEST POINT
E = 2.10 metres
F = REFLUX ZONE
A = MIN. 2.00 metres
B = DISTANCE > 1.30 metres
C = DISTANCE < 1.30 metres
D = 0.50 metres ABOVE HIGHEST POINT
E = 1.50 metres
F = REFLUX ZONE
FIGURE 5 FIGURE 6
1
9
9
2
3
4
5
6
7
8
9
13
2-INSTALLATION
Technical Dept. - All rights reserved - Reproduction is prohibited
MAINTENANCE
The ue must be kept clean, since the deposit of soot or unburned oils reduces the cross-section reducing the draft and thus compromising
the ecient functioning of the heater and, if large build-ups accumulate, can catch re. The ue and chimneypot must be cleaned and
checked by a qualied chimney sweep at least once a year. Once the inspection/maintenance has been performed, request a written
report that the system is safe.
Cleaning is critical to the safety of the system
CHIMNEY
The chimney is a crucial element for the heating appliance to work properly: we recommend a wind proof chimney (A), see Figure 7.
The area of the opening for smoke extraction must be at least double the cross-section of the smoke duct/ue system, and arranged so
that smoke extraction is ensured even in strong wind. The chimney must prevent rain, snow or animals from entering the chimney. The
height of outow into the atmosphere
must be beyond the reux zone
created by the shape of the roof or any
obstacles near the outlet (see Figures
2-3-4-5-6).
CHIMNEY COMPONENTS
KEY:
(1) CHIMNEY
(2) REFLUX CHANNEL
(3) SMOKE DUCT
(4) THERMAL INSULATION
(5) OUTSIDE WALL
(6) CHIMNEY CONNECTION
(7) SMOKE CHANNEL
(8) HEAT GENERATOR
(9) INSPECTION ACCESS PANEL
FIGURE 7
FIGURE 8
A
A B
A
C
MIN.1,5 m MIN.1,5 m
MIN.1,5 m
MIN.0,3 m
14
2-INSTALLATION
EXTERNAL AIR INLET
It is mandatory to provide an adequate external air intake that supplies the combustion air required for the product to work properly. The
ow of air between the outside and the installation room may be direct, through an inlet in an external wall of the room; or indirect, via
air intake from adjoining rooms and connecting permanently with the installation room (see Figure 9 b). Adjoining areas may not include
sleeping areas, garages or general areas with a re hazard. During installation one must check the minimum clearances required for air
intake from outside. Take into account the presence of doors and windows that could interfere with the proper ow of air to the stove (see
diagram below).
The air inlet must have a minimum net total area of 80 cm2: the surface must be increased accordingly if there are other active generators
(for example: electric fan for stale air extraction, hood, other stoves, etc.), which could cause a depression in the room. Make sure that,
with all appliances on, the pressure drop between the room and the outside does not exceed the value of 4 Pa (also for Oyster appliances
if the combustion air has not been suitably ducted outside). If necessary increase the intake section of the air inlet, which must be made
at oor level and always protected with a bird-proof outer protection grid and in such a way that it cannot be obstructed by any object.
It is possible to connect the air required for
combustion directly to the outside air inlet,
with a pipe of at least Ø50mm, with maximum
length of 3linear metres; each pipe bend shall be
considered equivalent to a linear metre. To attach
the pipe see the back of the stove.
For stoves installed in studio ats, bedrooms and
bathrooms (where allowed), it is mandatory to
connect the combustion air outside. In particular
for sealed stoves the connection must be sealed
in order not to compromise the overall sealed
characteristic of the system.
FIGURE 9 A - DIRECTLY FROM OUTSIDE
FIGURE 10
FIGURE 9 B - INDIRECTLY FROM THE ADJACENT ROOM
A=AIR INLET
B=ROOM TO BE VENTILATED
C=INCREASE OF THE GAP UNDER THE DOOR
15
2-INSTALLATION
Technical Dept. - All rights reserved - Reproduction is prohibited
DISTANCE (metres) The air inlet must be at a distance of:
1.5 m UNDER Windows, doors, smoke outlets, cavities, ....
1.5 m HORIZONTALLY Windows, doors, smoke outlets, cavities, ....
0.3 m ABOVE Windows, doors, smoke outlets, cavities, ....
1.5 m AWAY from smoke outlet
CONNECTION TO FLUE
The connection between the ue and the appliance must be via a smoke duct that conforms with EN 1856-2. The connecting section
must extend no more than 4 m horizontally, with a maximum incline of 3% and containing a maximum of 3 90% bends (accessible for
inspection - do not count the T joint at the appliance outlet).
The diameter of the smoke duct must be equal to or greater than that of the appliance outlet (Ø 80 mm).
TYPE OF DEVICE SMOKE DUCT
Minimum vertical length 1.5 metres
Maximum length
(with 1 accessible 90° bend)
6.5 metres
Maximum length
(with 3 accessible 90° bends)
4.5 metres
Maximum number of accessible 90° bends 3
Horizontal sections
(minimum incline 3%)
4 metres
Use smoke ducts with a diameter of 80mm or 100mm depending on the type of system, with silicone gaskets or similar gaskets that can
withstand the high operating temperatures of the appliance (min. T200 class P1). The use of exible metal tubes in bre cement
or aluminium is prohibited. For direction changes, we always recommend the use of a T joint with an inspection cap allowing
easy access for cleaning the tubes. Always ensure that the inspection cap is replaced and hermetically sealed with the seal in tact after
cleaning.
It is prohibited to connect more than one appliance to the same smoke duct, or the discharge from overhead cowling. It is prohibited to
extract the products of combustion directly through the wall, whether into indoor spaces or outdoors.
The smoke duct must be a minimum distance of 400 mm from ammable or heat-sensitive structures.
T
I
S
I
U
B
A
P
U
I
I
C
4
3
D
2
I
E
V
U
1
F
16
2-INSTALLATION
EXAMPLES OF CORRECT INSTALLATION
1. Installation of Ø150mm ue with hole for the passage
of the tube increased by:
minimum 100 mm around the tube if next to non
ammable parts such as cement, brick, etc.; or
minimum 300 mm around the tube (or as prescribed by
data tags) if next to ammable parts such as wood etc.
In both cases, install suitable insulation between the ue
and the ceiling.
Always check and respect the data tags on the ue,
in particular the minimum safety distances from
combustible materials.
The previous rules also apply for holes made in walls.
2. Old ue, minimum pipe Ø100mm with the inclusion of
an external access door for chimney cleaning.
3. External ue made of insulated stainless steel pipes,
i.e. with double walls minimum Ø100mm: all securely
mounted on the wall. With wind-proof chimney. See g.
7 type A.
4. Ducting system using T joints that allow easy access for
cleaning without having to remove the tubes
FIGURE 11
U = INSULATING
V = ANY REDUCTION FROM 100 TO 80 MM
I = INSPECTION CAP
S = INSPECTION ACCESS PANEL
P = AIR INLET
T = T JOINT WITH INSPECTION CAP
A = MINIMUM 40 MM
B = MAXIMUM 4 M
C = MINIMUM
D = MINIMUM 400 MM
E = HOLE DIAMETER
F = SEE FIG.2-3-4-5-6
1101
900
406
75
205
Ø80
237
Ø60
186
66.5
188
283
17
3-DRAWINGS AND TECHNICAL FEATURES
Technical Dept. - All rights reserved - Reproduction is prohibited
DRAWINGS AND CHARACTERISTICS
STREAM COMFORT AIR STOVE DIMENSIONS
18
3-DRAWINGS AND TECHNICAL FEATURES
TECHNICAL CHARACTERISTICS STREAM COMFORT AIR
Nominal output power 12.4 kW (10664 kcal/h)
Minimum power output 3.5 kW (3010 kcal/h)
Eciency at Max 85.8%
Eciency at Min 89.5%
Temperature of exhaust smoke at Max 260 °C
Temperature of exhaust smoke at Min 114 °C
Particulate /OGC / Nox (13%O
2
) 19 mg/Nm3 - 0.3 mg/Nm3 - 142 mg/Nm3
CO at 13% O
2
at Min and at Max 0.041 – 0.011%
CO
2
at Min and at Max 6.5% - 12.8%
Recommended draught at Max*** power 0.10 mbar - 10 Pa***
Minimum draft allowed at minimum power 0.02 mbar - 2 Pa
Smoke mass 7.5 g/sec
Hopper capacity 50 litres
Type of pellet fuel Pellet diameter 6-8 mm and size 3 - 40 mm
Pellet hourly consumption Min ~ 0.8 kg/h* - Max ~ 2.9 kg/h*
Autonomy At min ~ 41 h* - At max ~ 11 h*
Heatable volume m
3
267/40 – 305/35 – 355/30 **
Combustion air inlet Ø 50 mm
Smoke outlet Ø 80 mm
Air inlet 80 cm
2
Rated electrical power (EN 60335-1) 80 W (Max 370 W)
Supply voltage and frequency 230 Volt / 50 Hz
Net weight 175 kg (metal housing)
225 Kg (stone cladding)
Weight with packaging 190 kg (metal housing)
240 Kg (stone cladding)
Distance from combustible material (back/side/under) 20mm/200mm/5 mm
Distance from combustible material (ceiling/front) 1000mm/1000 mm
* Data that may vary depending on the type of pellets used
** Volume that can be heated, according to the power requirement per m
3
(respectively 40-35-30 Kcal/h per m
3
)
***Value recommended by the manufacturer (non-binding) for optimal product operation
Tested according to EN 14785 in accordance with European regulation for Construction Products (EU 305/2011).
“Data obtained with the upper smoke outlet”
19
4-UNPACKING
Technical Dept. - All rights reserved - Reproduction is prohibited
PREPARATION AND UNPACKING
The packaging consists of a recyclable cardboard box in line with RESY standards and a wooden pallet. All packaging materials can be
reused for similar use or eventually disposed of as urban solid waste, in compliance with the regulations in force.
After having removed the packaging make sure the product is intact.
Handle the product with suitable means paying attention to the applicable safety regulations in force. Do not turn the
packaging over and handle the majolica parts with care.
Stoves with a metal housing are delivered in a single package with the steel front packaged together with the structure and tted behind
it; stoves with serpentine cladding are delivered on one pallet for the structure and another for the cladding. Open the package, remove
the cardboard, polystyrene and any straps and position the stove in the preset place making sure that it complies with the requirements.
When the stove is in place, remove the strap securing the top to the structure, which serves only to hold it in place during transport.
The stove body or unit must always be kept in a vertical position when handled, and handled using carts only. Pay particular attention to
the door and its glass, protecting them from mechanical knocks that would compromise their integrity.
If possible, unwrap the stove near the chosen area of installation.
The packaging materials are neither toxic nor harmful.
STREAM STOVE WITH STEEL HOUSING PACKAGING SERPENTINE PANEL PACKAGING
u
u
S
20
4-UNPACKING
To remove the stove from the pallet, remove the two bolts “u from the front and the four bolts “v” from the back, and extract the two
plates “s”.
REMOVING THE FASTENING BRACKETS
J
J
21
4-UNPACKING
Technical Dept. - All rights reserved - Reproduction is prohibited
Position the stove and connect it to the ue pipe. Use the 5 adjustable feet (J)to get the stove correctly levelled so that the smoke outlet
is lined up with the connecting pipe.
If the stove needs to be connected to an outlet pipe which goes through the rear wall (to connect to the ue), take utmost care to make
sure that the joint is not forced.
If the stove smoke outlet is forced or used improperly to lift it or position it, the operation of the stove can be
damaged irreparably.
ADJUST FOOT “J” SO THAT THERE IS AN AIR GAP OF AT LEAST 5 MM BETWEEN THE FLOOR
AND THE HOUSING ITSELF.
1. TURN THE FEET CLOCKWISE TO LOWER THE STOVE
2. TURN THE FEET COUNTERCLOCKWISE TO LIFT THE STOVE
23

Hulp nodig? Stel uw vraag in het forum

Spelregels
1

Forum

MCZ-Stream-COMFORT-AIR
  • Mijn pelletinbouwcasette terug aangezet na lange tijd. de kachel brandt maar de ventilatoren blazen niet. Kan iemand me helpen? Gesteld op 18-12-2024 om 17:03

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  • wij hebben een pelletkachel in ons nieuw aangekocht huis. Nu heeft de vorige eigenaar niets meer van deze kachel en hij bediende dit met zijn mobiel. Hoe kunnen wij dit nu op ons mobiel installeren zodat wij de kachel kunnen bedienen?

    mvrgr Lou
    Gesteld op 16-11-2023 om 13:30

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  • Hoe kan ik de pellet kachel constant op dezelfde temperatuur laten branden Gesteld op 8-11-2023 om 19:59

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    • Zet de kachel op auto en bijvoorbeeld op 21° dan zal het als het buiten niet zeer koud is 23° graden worden en zal de kachel deze temperatuur aanhouden.
      Vriest het zet dan de kachel op bjjvoorbeeld op22° en dan zal het ook steeds 23° bliiven.
      Dus experimenteren met temperatuur stand kachel en buitentemperatuur!
      Succes Geantwoord op 8-11-2023 om 22:24

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  • Onze ventilatoren vallen telkens uit...vorig onderhoud een nieuw moederbord geplaats, we dachten dat het probleem ermee zou opgelost zijn...heeft nu welgeteld 1 week goed gebrqnd en terug hetzelfde probleem...en als ze uitvqllen hoor je om de zoveel sec.een zoemend geluid...tot je hem mer de bediening afzet, dan blaast hij even maar niet zoals ervoor... Gesteld op 7-11-2023 om 11:59

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  • Ons pelletkachel kunnen wij niet laten werken als er veel wind is!
    De kachel is nu 5 jaar en daarvoor hebben wij dat niet ondervonden,ze ruikt naar verbranding in huis. Gesteld op 4-4-2022 om 12:56

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    • wellicht sluit uw deurtje niet meer perfect en moet het koord vervangen worden omdat uw kachel valse lucht trekt! Geantwoord op 4-4-2022 om 15:32

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  • onze mcz stream (2 maand oud) heeft volgend probleem.steeds veel koek in het bakje.al 5 soorten pellets geprobeerd waar vrienden geen probleem mee hebben maar geen verbetering .welke afstelling heb ik nodig,of is er een andere oplossing? Gesteld op 27-12-2020 om 18:15

    Reageer op deze vraag Misbruik melden
6
  • Hoe komt het als ik hem op dynamiek zet is automatisch zijn temperatuur niet kan inzetten hij verhoogd altijd maar van graden Gesteld op 11-11-2020 om 15:32

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  • Hoi,vraag mijn wifi naar de kachel werkt niet
    Hoe kan ik dit oplossen Gesteld op 16-7-2020 om 16:18

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  • het signaal van de afstandsbediening wordt die opgepikt door de kachel zelf. Iemand een idee hoe op te lossen (de batterijen zijn nog goed). Gesteld op 6-4-2019 om 11:58

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    • Ik begrijp uw vraag niet!
      Kunt u deze anders stellen aub, want het is toch logisch dat het signaal door de kachel ontvangen wordt!
      Wellicht bedoelt u dat de kachel het signaal niet goed ontvangt?
      Grtz Michel Geantwoord op 6-4-2019 om 12:48

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  • Heb mijn mcz straem gevuld en zet de kachel aan de ontsteking brandt maar krijg geen pallets heeft vanmorgen gebrand uit gedaan, uitgekuist ( wordt dagelijks gedaan ) weet niet wat wat er scheelt Gesteld op 2-12-2018 om 13:21

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  • Zet aan de zijkant de kachel op off en medium.
    Controleer of off verschijnt
    Druk binnen 2 seconden 3x op testknop
    Display geeft aan: toevoer-schroef
    Als je de pellets hoort vallen druk dan op test
    en wacht tot deze toevoer - schroef verdwijnt ( kan 6 minuten duren)
    Schakel.de kachel weer in!
    Succes Michel Snels
    Geantwoord op 2-12-2018 om 14:40

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  • iN DE ECO MODUS BLIJFT DE KACHEL BRANDEN WANNEER DE TEMPERATUUR HOGER IS DAN GEVRAAGD Gesteld op 22-2-2018 om 15:39

    Reageer op deze vraag Misbruik melden
    • De kachel gaat in de eco modus pas uit als de gevraagde temperatuur gedurende 20 minuten na het bereiken van de gevraagde temperatuur nog niet is gedaald.
      Succes Michel Geantwoord op 22-2-2018 om 19:57

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  • Bedankt Michel, hou de werking in de gaten. Laat U nog iets weten.
    Grtjs Omer Geantwoord op 23-2-2018 om 06:51

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  • Michel de kachel werkt terug normaal na herop starting
    Grtj Geantwoord op 24-2-2018 om 11:14

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  • Mijn mcz stream gaat uit en dan na 20 minuten geeft hij weer pellets maar komt er geen vlam.
    Daarna kachel uitgezet en opnieuw opgestart.
    Heeft iemand de verklaring hiervoor?


    Gesteld op 25-12-2017 om 21:08

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12

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