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MCZ Stream COMFORT AIR Handleiding

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INSTALLATION GUIDE EN
PELLET STOVE
STREAM
Comfort Air
Instructions in English
II
TABLE OF CONTENTS
TABLE OF CONTENTS ..................................................................................................II
INTRODUCTION ..........................................................................................................1
1WARNINGS AND WARRANTY CONDITIONS .................................................................2
2INSTALLATION .........................................................................................................8
3DRAWINGS AND TECHNICAL FEATURES ....................................................................17
4UNPACKING ........................................................................................................... 19
5  CONNECTING THE SMOKE OUTLET PIPE ..................................................................22
6  REMOVING THE PELLET LOADING SIDE PANEL .........................................................24
7  REMOVING THE SMOKE OUTLET SIDE PANEL ...........................................................26
8  REMOVING THE TOP .............................................................................................. 28
9  DUCTING THE AIR .................................................................................................29
10  REMOVING THE UNDERDOOR PROFILE ................................................................31
11  FITTING THE METAL HOUSING .............................................................................32
12  FITTING THE SERPENTINE CLADDING ...................................................................33
13CONNECTIONS TO ADDITIONAL DEVICES ................................................................43
14ELECTRICAL CONNECTION ..................................................................................... 44
15LOADING THE PELLETS .........................................................................................45
16FIRST STARTUP ................................................................................................... 46
17REMOTE CONTROL MAX ........................................................................................48
18EMERGENCY PANEL ..............................................................................................55
19SAFETY DEVICES ..................................................................................................57
20ALARMS ..............................................................................................................59
21RECOMMENDATIONS FOR SAFE USE .......................................................................62
22CLEANING ...........................................................................................................63
23FAULTS/CAUSES/SOLUTIONS .................................................................................70
24  COMFORT AIR STOVE WITH TWO FANS CIRCUIT BOARD ..........................................73
1
INTRODUCTION
Technical Dept. - All rights reserved - Reproduction is prohibited
Dear Customer,
our products are designed and manufactured in compliance with European reference Standards for construction products (EN13240
wood-burning stoves, EN14785 pellet-burning appliances, EN13229 replaces/wood-burning inserts, EN 12815 wood-burning cookers),
with high quality materials and extensive experience in the transformation processes. The products also meet the essential requirements
of Directive 2006/95/EC (Low Voltage) and Directive 2004/108/EC (Electromagnetic Compatibility).
To get the best performance, we suggest you read the instructions in this manual carefully.
This installation and use manual forms an integral part of the product: ensure that the manual is always supplied with the device, even if
the boiler changes owner. If the manual is lost, you can request another copy from the local technical service or download it directly from
the company website.
All local regulations, including those regarding national and European regulations, must be respected when the device is installed.
In Italy, for the installation of devices with biomass lower than 35KW, refer to ministerial decree 37/08, and the qualied installation
technician with the appropriate requisites must issue a certicate of compliance for the system installed. (By system one means
Stove+Chimney+Air inlet).
REVISIONS TO THE PUBLICATION
The content of this manual is strictly technical and the property of MCZ Group Spa.
No part of this manual may be translated into other languages, adapted or reproduced, even in part, in other mechanical or electronic
forms, photocopies, recordings or other, without the prior written authorisation from MCZ Group Spa.
The company reserves the right to make changes to the product at any time without prior notice. The proprietary company reserves its
rights according to the law.
CARE OF THE MANUAL AND HOW TO CONSULT IT
• Take care of this manual and keep it in an easily accessible place.
• Should the manual be misplaced or ruined, request a copy from your retailer or directly from the authorised Technical Assistance
Department. It can be downloaded from the company website.
• The “text in bold” must be read with particular care.
• The “text in italics” draws attention to other sections in this manual or clarications.
• “NOTE” provides the reader with additional information.
SYMBOLS USED IN THE MANUAL
ATTENTION:
Read the relative message with care as failure to observe the information provided could result in
serious damage to the product and put the persons who use it at risk.
INFORMATION:
failure to comply with these provisions will compromise the use of the product.
OPERATING SEQUENCES:
sequence of buttons to be pressed to access the menus or change settings.
MANUAL
carefully read this manual or the relative instructions.
2
1-WARNINGS AND WARRANTY CONDITIONS
SAFETY PRECAUTIONS
• Installation, electrical connection, function test and maintenance
must only be carried out by authorised and qualied personnel.
• Install the product in accordance with all local and national legislation
and regulations in force in the region or state.
• Only use the fuel recommended by the manufacturer. The product must not be
used as an incinerator.
• It is strictly forbidden to use alcohol, petrol, liquid fuel for lanterns, diesel, bio-
ethanol, uids for lighting charcoal or similar liquids to light/rekindle the ame
in these devices. Keep these ammable liquids well away from the appliance
when in use.
• Do not put any fuel other than wood pellets in the hopper.
• The instructions provided in this manual must always be complied with to
ensure the product and any electronic appliances connected to it are used
correctly and accidents are prevented.
• This appliance can be used by children aged 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children must not play with the
appliance. Cleaning and user maintenance shall not be carried out by
children without supervision.
• The user, or whoever is operating the product, must read and fully understand
the contents of this installation guide before performing any operation. Errors
or incorrect settings can cause hazardous conditions and/or poor operation.
• Do not climb on or lean on the product.
3
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
• Do not put linen on the product to dry. Any drying racks or similar objects must
be kept at a safe distance from the product. Fire hazard.
• All liability for improper use of the product is entirely borne by the user and relieves
the Manufacturer from any civil and criminal liability.
• Any type of tampering or unauthorised replacement with non-original spare
parts could be hazardous for the operator’s safety and relieves the company
from any civil and criminal liability.
• Many of the surfaces of the product get very hot (door, handle, glass, smoke
extraction pipes, etc.). Avoid coming into contact with these parts
without adequate protective clothing or suitable means, such as
gloves with thermal protection or “cold handle” operating systems.
• It is forbidden to operate the product with the door open or the glass
broken.
• The doors/covers on the appliance must remain closed when it is not
used.
• The product must be powered by an electrical system that is equipped with an
eective earthing device.
• Switch the product o in the event of a fault or malfunction.
• Accumulated unburned pellets in the burner after each “failed start-up” must
be removed before lighting again. Check that the burner is clean and positioned
properly before lighting again.
• Do not wash the product with water. The water could get inside the unit and
damage the electrical insulation and cause electric shocks.
• Do not stand for a long time in front of the product in operation. Do not overheat
the room you are in and where the product is installed. This could cause injuries
and health problems.
• Install the product in a location that does not present a re hazard and is
equipped with power and air supplies and smoke extractors.
• In the event of re in the chimney, turn o the device, disconnect it from the
mains electricity and do not open the hatch. Then contact the competent
authorities.
4
1-WARNINGS AND WARRANTY CONDITIONS
• The product and the cladding must be stored in a dry place and must not be
exposed to weathering.
• It is recommended not to remove the feet that support the product in order to
guarantee adequate insulation, especially if the ooring is made of ammable
materials.
• In the event of a malfunction with the ignition system, do not force it to light by
using ammable materials.
• Special maintenance must only be performed by authorised and qualied
personnel.
• Assess the static conditions of the surface on which the weight of the product
will rest and provide suitable insulation if it is made of ammable material (e.g.
wood, tted carpet or plastic).
• Live electrical parts: only power the product once it has been fully assembled.
• Disconnect the product from the 230V power supply before performing any
maintenance operation.
• Improper use or poor maintenance of the product can cause hazardous situations
to arise.
• It is forbidden to manually load the fuel into the brazier. Failure to
follow this warning can lead to hazardous situations.
• Before the product is restarted, always remove any unburned pellets
building up in the brazier due to failed ignition, the emptying of the
tank or any situation that may cause this condition.
5
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
INFORMATION:
Please contact the retailer or qualied personnel authorised by the company to resolve a problem.
• You must only use the fuel specied by the manufacturer.
• When the product is switched on for the rst time it is normal for it to emit smoke due to the paint heating for the rst time.
Therefore make sure the room in which it is installed is well ventilated.
• Check and clean the smoke extraction pipes regularly (connection to the chimney).
• The product is not a cooking appliance.
• Always keep the cover of the fuel hopper closed.
• Store this installation and use manual with care as it must accompany the product for the duration of its useful life. If the product is
sold or transferred to another user, ensure the manual is also handed over.
INTENDED USE
The product only works with wood pellets and must be installed indoors.
WARRANTY CONDITIONS
The company guarantees the product, with the exception of elements subject to normal wear (listed on the following page), for a
period of 2 (two) years from the date of purchase attested by:
• a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which the
purchase was made;
• forwarding of the completed certicate of guarantee within 8 days of purchase.
Furthermore, the product must be installed and started by specialised personnel who must, where provided, issue a declaration of
conformity of the plant and of the proper functioning of the product, for the warranty to be valid and eective.
We recommend testing the product before completion with the relative nishes (claddings, painting of walls, etc.).
Installations not meeting the current standards, improper use and lack of maintenance as expected by the manufacturer, void the product
warranty.
The guarantee is valid on the condition that the instructions and warnings contained in the use and maintenance manual are observed,
and therefore the product is used correctly.
The replacement of the entire system or the repair of one of its components does not extend the guarantee period, and the original expiry
date remains unchanged.
The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing defects.
To benet from the guarantee, in the event of a fault, the customer must have the guarantee certicate and present it with the proof of
purchase document to the Technical Assistance Oce.
6
1-WARNINGS AND WARRANTY CONDITIONS
EXCLUSIONS
The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
• Damage caused during transportation or relocation
• all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the
manufacturer’s instructions (always refer to the installation and use manual provided with the appliance)
• incorrect dimensioning with regards to the use or faults in the installation or failure to adopt the necessary devices to guarantee
proper execution
• improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided
• further damage caused by incorrect user interventions in an attempt to x the initial fault
• worsening of the damage due to the continued use of the equipment by the user, once the defect has been noticed
• in the presence of a boiler, any corrosions, incrustations or breaks caused by water ow, condensation, hardness or acidity of the
water, improperly performed descaling treatments, lack of water, mud or limescale deposits
• ineciency of chimneys, ues or parts of the plant aecting the equipment
• damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, res, faults
in the electric and/or hydraulic system.
• Failure to have the annual stove maintenance performed by an authorised technician or qualied personnel will result in the loss of
the warranty.
Also excluded from this guarantee are:
• parts subject to normal wear such as gaskets, glass, claddings and cast iron grids, painted, chrome-plated or gilded parts, handles
and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the hearth.
• Variations in colour of the painted or ceramic/serpentine parts and craquelure ceramics as they are natural characteristics of the
material and product use.
• masonry work
• plant parts (if present) not supplied by the manufacturer
Any technical interventions on the product to eliminate the above-said defects and consequent damages must be agreed upon with
the Technical Assistance Centre, who reserves the right to accept the relative appointment or not. However, said interventions will not
be carried out under warranty but as technical assistance to be granted at part of any eventual and specic agreed conditions and in
accordance with the fee in force for the work to be carried out.
The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the appliance,
not attributable to original faults.
Save for the legal or regulatory limits, the guarantee does not cover the containment of atmospheric and acoustic pollution.
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals or objects as
a consequence of non compliance with any prescription specied in the manual, especially warnings regarding installation,
use and maintenance of the appliance.
7
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
SPARE PARTS
In the event of a malfunction, consult the retailer who will forward the call to the Technical Assistance Service.
Use only original spare parts. The retailer or service centre can provide all necessary information regarding spare parts.
We do not recommend waiting for the parts to be worn before having them replaced. It is important to perform regular maintenance.
The company declines all liability if the product and any other accessory is used improperly or modied without
authorisation.
All parts must be replaced with original spare parts.
WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT.
The owner is the sole party responsible for demolishing and disposing of the product. This must be performed in compliance with laws
related to safety and environmental protection in force in his/her country.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special dierentiated waste collection centre set up by the local authorities or to a retailer that provides this service.
Separating and recycling prevents potential negative eects on the environment and health (often caused by inappropriately disposing of
product parts). It also allows materials to be recovered in order to obtain signicant savings in energy and resources.
… 9 …

Hulp nodig? Stel uw vraag in het forum

Spelregels
1

Forum

MCZ-Stream-COMFORT-AIR

  • Mijn pelletinbouwcasette terug aangezet na lange tijd. de kachel brandt maar de ventilatoren blazen niet. Kan iemand me helpen? Gesteld op 18-12-2024 om 17:03

    Reageer op deze vraag Misbruik melden

  • wij hebben een pelletkachel in ons nieuw aangekocht huis. Nu heeft de vorige eigenaar niets meer van deze kachel en hij bediende dit met zijn mobiel. Hoe kunnen wij dit nu op ons mobiel installeren zodat wij de kachel kunnen bedienen?

    mvrgr Lou
    Gesteld op 16-11-2023 om 13:30

    Reageer op deze vraag Misbruik melden

  • Hoe kan ik de pellet kachel constant op dezelfde temperatuur laten branden Gesteld op 8-11-2023 om 19:59

    Reageer op deze vraag Misbruik melden

    • Zet de kachel op auto en bijvoorbeeld op 21° dan zal het als het buiten niet zeer koud is 23° graden worden en zal de kachel deze temperatuur aanhouden.
      Vriest het zet dan de kachel op bjjvoorbeeld op22° en dan zal het ook steeds 23° bliiven.
      Dus experimenteren met temperatuur stand kachel en buitentemperatuur!
      Succes Geantwoord op 8-11-2023 om 22:24

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  • Onze ventilatoren vallen telkens uit...vorig onderhoud een nieuw moederbord geplaats, we dachten dat het probleem ermee zou opgelost zijn...heeft nu welgeteld 1 week goed gebrqnd en terug hetzelfde probleem...en als ze uitvqllen hoor je om de zoveel sec.een zoemend geluid...tot je hem mer de bediening afzet, dan blaast hij even maar niet zoals ervoor... Gesteld op 7-11-2023 om 11:59

    Reageer op deze vraag Misbruik melden

  • Ons pelletkachel kunnen wij niet laten werken als er veel wind is!
    De kachel is nu 5 jaar en daarvoor hebben wij dat niet ondervonden,ze ruikt naar verbranding in huis. Gesteld op 4-4-2022 om 12:56

    Reageer op deze vraag Misbruik melden

    • wellicht sluit uw deurtje niet meer perfect en moet het koord vervangen worden omdat uw kachel valse lucht trekt! Geantwoord op 4-4-2022 om 15:32

      Waardeer dit antwoord Misbruik melden

  • onze mcz stream (2 maand oud) heeft volgend probleem.steeds veel koek in het bakje.al 5 soorten pellets geprobeerd waar vrienden geen probleem mee hebben maar geen verbetering .welke afstelling heb ik nodig,of is er een andere oplossing? Gesteld op 27-12-2020 om 18:15

    Reageer op deze vraag Misbruik melden
6

  • Hoe komt het als ik hem op dynamiek zet is automatisch zijn temperatuur niet kan inzetten hij verhoogd altijd maar van graden Gesteld op 11-11-2020 om 15:32

    Reageer op deze vraag Misbruik melden

  • Hoi,vraag mijn wifi naar de kachel werkt niet
    Hoe kan ik dit oplossen Gesteld op 16-7-2020 om 16:18

    Reageer op deze vraag Misbruik melden

  • het signaal van de afstandsbediening wordt die opgepikt door de kachel zelf. Iemand een idee hoe op te lossen (de batterijen zijn nog goed). Gesteld op 6-4-2019 om 11:58

    Reageer op deze vraag Misbruik melden

    • Ik begrijp uw vraag niet!
      Kunt u deze anders stellen aub, want het is toch logisch dat het signaal door de kachel ontvangen wordt!
      Wellicht bedoelt u dat de kachel het signaal niet goed ontvangt?
      Grtz Michel Geantwoord op 6-4-2019 om 12:48

      Waardeer dit antwoord Misbruik melden

  • Heb mijn mcz straem gevuld en zet de kachel aan de ontsteking brandt maar krijg geen pallets heeft vanmorgen gebrand uit gedaan, uitgekuist ( wordt dagelijks gedaan ) weet niet wat wat er scheelt Gesteld op 2-12-2018 om 13:21

    Reageer op deze vraag Misbruik melden

  • Zet aan de zijkant de kachel op off en medium.
    Controleer of off verschijnt
    Druk binnen 2 seconden 3x op testknop
    Display geeft aan: toevoer-schroef
    Als je de pellets hoort vallen druk dan op test
    en wacht tot deze toevoer - schroef verdwijnt ( kan 6 minuten duren)
    Schakel.de kachel weer in!
    Succes Michel Snels
    Geantwoord op 2-12-2018 om 14:40

    Waardeer dit antwoord Misbruik melden

  • iN DE ECO MODUS BLIJFT DE KACHEL BRANDEN WANNEER DE TEMPERATUUR HOGER IS DAN GEVRAAGD Gesteld op 22-2-2018 om 15:39

    Reageer op deze vraag Misbruik melden

    • De kachel gaat in de eco modus pas uit als de gevraagde temperatuur gedurende 20 minuten na het bereiken van de gevraagde temperatuur nog niet is gedaald.
      Succes Michel Geantwoord op 22-2-2018 om 19:57

      Waardeer dit antwoord (13) Misbruik melden

  • Bedankt Michel, hou de werking in de gaten. Laat U nog iets weten.
    Grtjs Omer Geantwoord op 23-2-2018 om 06:51

    Waardeer dit antwoord (1) Misbruik melden

  • Michel de kachel werkt terug normaal na herop starting
    Grtj Geantwoord op 24-2-2018 om 11:14

    Waardeer dit antwoord Misbruik melden

  • Mijn mcz stream gaat uit en dan na 20 minuten geeft hij weer pellets maar komt er geen vlam.
    Daarna kachel uitgezet en opnieuw opgestart.
    Heeft iemand de verklaring hiervoor?


    Gesteld op 25-12-2017 om 21:08

    Reageer op deze vraag Misbruik melden
12

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MCZ Stream COMFORT AIR Gebruiksaanwijzing - Deutsch - 72 pagina's


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