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8 Troubleshooting
Q: The module does not power up itself.
A: Check if the module is connected correctly to the stove.
Q: After pressing the “WS” button, I can’t find the Wi-Fi module’s network.
A: Try to shut down and power up the Wi-Fi on your device.
Q: I can connect the module, but while I’m entering my Wi-Fi network information, the connection
was lost/disconnected.
A: The module waits for 120 seconds, after that it resets itself. Reset the module by pressing the “R”
button for a few seconds, and try it again.
Q: I can connect to the module, but when I try to open its internet page, the module disconnects
itself.
A: Reset the module by pressing the “R” button for a few seconds and try it again.
Q: I can connect to the module, but I can’t open the internet page to configure it.
A: Try to delete the cache of the internet program you are using and reload the page. The way of
doing this differs from program to program, check the website for modality. Generally you have to
delete the “temp” data.
Q: The configuration page of the module is shown, but if I press the “Refresh List” or the “Save &
Reboot” button, an error appears.
A: Try to delete the cache of the internet program you are using and reload the page. The way of
doing this differs from program to program, check the website for modality. Generally you have to
delete the “temp” data.
Q: After pressing “Refresh List” button, my network is no longer in the list.
A: Try to move the module closer to the router. Otherwise you can configure your Wi-Fi network
manually by inserting the network name (SSID), the security and the password into the correct fields.
Q: When I press the “Save & Reboot” button, the page shows an error on the network name SSID.
A: The module does not support a network name and/or password with spaces. In this case you have
to access the configuration of your router and change the name/password of your network.
