Available internal options.................................................................................................................................28
Accessing the system board to install internal options ....................................................................................29
Installing a memory card ..................................................................................................................................31
Installing a flash memory or firmware card......................................................................................................33
Installing an Internal Solutions Port..................................................................................................................35
Installing a printer hard disk.............................................................................................................................42
Installing a fax card...........................................................................................................................................46
Printing a menu settings page..........................................................................................................................51
Printing a network setup page..........................................................................................................................52
Setting up the printer software...............................................................................................................52
Updating available options in the printer driver ..............................................................................................53
Setting up wireless printing.....................................................................................................................54
Follow these steps to set up your printer.........................................................................................................54
Information you will need to set up the printer on a wireless network...........................................................54
Installing the printer on a wireless network (Windows)...................................................................................55
Installing the printer on a wireless network (Macintosh).................................................................................58
Installing the printer on a wired network...............................................................................................61
Contents2
Changing port settings after installing a new network Internal Solutions Port......................................64
Setting up serial printing.........................................................................................................................66
Minimizing your printer's environmental impact........................................68
Saving paper and toner...........................................................................................................................68
Using recycled paper ........................................................................................................................................68
Using Eco‑Mode................................................................................................................................................69
Adjusting Power Saver......................................................................................................................................70
Adjusting the brightness of the display ............................................................................................................70
Setting the standard exit bin light.....................................................................................................................71
Assigning a custom paper type name...............................................................................................................85
Changing a Custom Type <x> name..................................................................................................................85
Paper and specialty media guidelines.........................................................87
Paper guidelines......................................................................................................................................87
Paper characteristics.........................................................................................................................................87
Using recycled paper and other office papers..................................................................................................88
Selecting preprinted forms and letterhead ......................................................................................................89
Storing paper ....................................................................................................................................................89
Supported paper sizes, types, and weights.............................................................................................90
Paper sizes supported by the printer................................................................................................................90
Paper types and weights supported by the printer..........................................................................................91
Contents3
Paper capacities................................................................................................................................................92
Printing a document................................................................................................................................93
Printing on both sides of the paper (duplexing)......................................................................................93
Printing on specialty media.....................................................................................................................94
Tips on using letterhead ...................................................................................................................................94
Tips on using transparencies............................................................................................................................94
Tips on using envelopes....................................................................................................................................94
Tips on using labels...........................................................................................................................................95
Tips on using card stock....................................................................................................................................96
Printing confidential and other held jobs................................................................................................96
Holding jobs in the printer................................................................................................................................96
Printing confidential and other held jobs from Windows.................................................................................97
Printing confidential and other held jobs from a Macintosh computer...........................................................97
Printing from a flash drive.......................................................................................................................98
Printing information pages......................................................................................................................99
Printing a font sample list.................................................................................................................................99
Printing a directory list......................................................................................................................................99
Printing the print quality test pages ...............................................................................................................100
Canceling a print job..............................................................................................................................100
Canceling a print job from the printer control panel......................................................................................100
Canceling a print job from the computer .......................................................................................................100
Making copies.......................................................................................................................................102
Making a quick copy .......................................................................................................................................102
Copying using the ADF....................................................................................................................................102
Copying using the scanner glass .....................................................................................................................103
Copying on specialty media...................................................................................................................103
Making transparencies...................................................................................................................................103
Copying to letterhead.....................................................................................................................................104
Copying from one size to another ..................................................................................................................104
Making copies using paper from a selected tray............................................................................................104
Copying on both sides of the paper (duplexing).............................................................................................105
Reducing or enlarging copies..........................................................................................................................105
Placing separator sheets between copies.......................................................................................................106
Copying multiple pages onto a single sheet ...................................................................................................107
Contents4
Creating a custom job (job build)....................................................................................................................107
Pausing the current print job to make copies.......................................................................................108
Placing information on copies...............................................................................................................109
Placing the date and time at the top of each page.........................................................................................109
Placing an overlay message on each page......................................................................................................109
Canceling a copy job..............................................................................................................................109
Canceling a copy job while the document is in the ADF.................................................................................109
Canceling a copy job while copying pages using the scanner glass................................................................110
Canceling a copy job while the pages are being printed ................................................................................110
Understanding the copy screens and options.......................................................................................110
Copy from .......................................................................................................................................................110
Getting ready to e-mail.........................................................................................................................114
Enabling the e‑mail function...........................................................................................................................114
Setting up the e-mail function........................................................................................................................115
Configuring the e‑mail settings.......................................................................................................................115
Creating an e-mail shortcut...................................................................................................................115
Creating an e-mail shortcut using the Embedded Web Server.......................................................................115
Creating an e-mail shortcut using the touch screen.......................................................................................116
E-mailing a document............................................................................................................................116
Sending an e-mail using the touch screen......................................................................................................116
Sending an e‑mail using a shortcut number...................................................................................................116
Sending an e-mail using the address book .....................................................................................................117
Adding e-mail subject and message information ...........................................................................................117
Changing the output file type.........................................................................................................................118
Canceling an e-mail...............................................................................................................................118
Original Size ....................................................................................................................................................118
Send As ...........................................................................................................................................................119
Getting the printer ready to fax............................................................................................................121
Setting up the printer to fax ...........................................................................................................................121
Choosing a fax connection..............................................................................................................................121
Connecting to an analog telephone line.........................................................................................................122
Connecting to a DSL service............................................................................................................................122
Connecting to a PBX or ISDN system ..............................................................................................................123
Connecting to a distinctive ring service..........................................................................................................124
Connecting the printer and a telephone or answering machine to the same telephone line........................124
Connecting to an adapter for your country or region....................................................................................126
Connecting to a computer with a modem......................................................................................................131
Enabling the fax function................................................................................................................................132
Using the Embedded Web Server for fax setup..............................................................................................133
Setting the date and time...............................................................................................................................133
Turning daylight saving time on or off............................................................................................................134
Sending a fax.........................................................................................................................................134
Sending a fax using the printer control panel.................................................................................................134
Getting ready to send a fax using the computer ............................................................................................134
Installing a PostScript driver...........................................................................................................................135
Sending a fax using the computer ..................................................................................................................136
Creating a fax destination shortcut using the Embedded Web Server...........................................................137
Creating a fax destination shortcut using the touch screen...........................................................................137
Using shortcuts and the address book..................................................................................................138
Using fax shortcuts.........................................................................................................................................138
Using the address book..................................................................................................................................138
Changing the fax resolution............................................................................................................................139
Making a fax lighter or darker........................................................................................................................139
Sending a fax at a scheduled time..................................................................................................................139
Printing an incoming fax on both sides of the paper (duplexing)...................................................................140
Viewing a fax log.............................................................................................................................................140
Original Size ....................................................................................................................................................141
Forwarding a fax.............................................................................................................................................144
Scanning to an FTP address......................................................................145
Scanning to an FTP address...................................................................................................................145
Scanning to an FTP address using the keypad................................................................................................145
Scanning to an FTP address using a shortcut number....................................................................................145
Scanning to an FTP address using the address book ......................................................................................146
Original Size ....................................................................................................................................................147
Send As ...........................................................................................................................................................148
Format Type....................................................................................................................................................151
Original Size ....................................................................................................................................................152
Paper menu...........................................................................................................................................155
Paper Size/Type menu....................................................................................................................................155
Paper Texture menu.......................................................................................................................................159
Paper Weight menu........................................................................................................................................159
Paper Loading menu.......................................................................................................................................160
Custom Types menu .......................................................................................................................................162
Active NIC menu .............................................................................................................................................165
Standard Network or Network <x> menus.....................................................................................................165
Network Reports menu ..................................................................................................................................168
Standard USB menu........................................................................................................................................173
Parallel <x> menu ...........................................................................................................................................174
Serial <x> menu ..............................................................................................................................................176
Disk Wiping menu...........................................................................................................................................180
Set Date/Time menu.......................................................................................................................................182
General Settings menu...................................................................................................................................183
FTP Settings menu ..........................................................................................................................................209
Help menu.............................................................................................................................................228
Maintaining the printer............................................................................229
Cleaning the exterior of the printer......................................................................................................229
Cleaning the scanner glass....................................................................................................................229
Cleaning the ADF separator rollers.......................................................................................................230
Ordering a photoconductor kit.......................................................................................................................234
Understanding jam messages and locations...................................................................................................239
200 and 201 paper jams .................................................................................................................................241
202 paper jam.................................................................................................................................................243
231 paper jam.................................................................................................................................................244
Contents9
233 paper jam.................................................................................................................................................245
234 paper jam.................................................................................................................................................246
235 paper jam.................................................................................................................................................246
240–249 paper jams .......................................................................................................................................246
250 paper jam.................................................................................................................................................247
251 paper jam.................................................................................................................................................248
290–294 paper jams .......................................................................................................................................250
Change <src> to <x>........................................................................................................................................255
Close front door..............................................................................................................................................255
Close door or insert cartridge.........................................................................................................................255
Disk corrupted ................................................................................................................................................256
Disk Full ‑Scan Job Canceled..........................................................................................................................256
Fax partition inoperative. Contact system administrator...............................................................................256
Fax server 'To Format' not set up. Contact system administrator..................................................................256
Fax Station Name not set up...........................................................................................................................256
Fax Station Number not set up.......................................................................................................................257
Load <src> with <x> ........................................................................................................................................257
Load manual feeder with <x> .........................................................................................................................258
No analog phone line connected to modem, fax is disabled..........................................................................258
No answer.......................................................................................................................................................258
No dial tone ....................................................................................................................................................258
Paper Change: Load Tray<x> <paper type> ....................................................................................................258
Queued for sending........................................................................................................................................258
Remove originals from the scanner ADF........................................................................................................259
Remove paper from standard output bin.......................................................................................................259
Contents10
Replace <x> if restarting job...........................................................................................................................259
Restore Held Jobs?..........................................................................................................................................259
Scan Document Too Long ...............................................................................................................................259
Securely clearing disk space............................................................................................................................259
Serial <x>.........................................................................................................................................................260
Set clock..........................................................................................................................................................260
SMTP server not set up. Contact system administrator.................................................................................260
Some held jobs were not restored .................................................................................................................260
System busy, preparing resources for job. .....................................................................................................260
System busy, preparing resources for job. Deleting held job(s).....................................................................260
32 Cartridge part number unsupported by device .........................................................................................261
34 Short paper................................................................................................................................................261
35 Insufficient memory to support Resource Save feature............................................................................261
37 Insufficient memory to collate job.............................................................................................................261
37 Insufficient memory, some Held Jobs were deleted..................................................................................261
37 Insufficient memory, some held jobs will not be restored........................................................................262
38 Memory full ...............................................................................................................................................262
39 Complex page, some data may not have printed......................................................................................262
50 PPDS font error..........................................................................................................................................262
54 Serial option <x> error...............................................................................................................................263
54 Standard network software error..............................................................................................................263
55 Unsupported option in slot <x>.................................................................................................................263
56 Parallel port <x> disabled...........................................................................................................................264
56 Serial port <x> disabled..............................................................................................................................264
56 Standard parallel port disabled..................................................................................................................264
56 Standard USB port disabled.......................................................................................................................264
56 USB port <x> disabled................................................................................................................................264
57 Configuration change, held jobs were not restored..................................................................................265
58 Too many trays attached...........................................................................................................................265
58 Too many flash options installed...............................................................................................................265
62 Disk full ......................................................................................................................................................266
84 Replace PC Kit............................................................................................................................................266
84 PC Kit life warning......................................................................................................................................266
200–282.yy paper jam ....................................................................................................................................267
294 ADF Jam ...................................................................................................................................................267
841‑846 Scanner Service Error .......................................................................................................................268
900–999 Service <message>...........................................................................................................................268
Multiple‑language PDFs do not print..............................................................................................................268
Error message about reading USB drive appears ...........................................................................................269
Jobs do not print.............................................................................................................................................269
Confidential and other held jobs do not print................................................................................................270
Job takes longer than expected to print.........................................................................................................270
Job prints from the wrong tray or on the wrong paper..................................................................................271
Tray linking does not work..............................................................................................................................271
Large jobs do not collate.................................................................................................................................271
Copier does not respond ................................................................................................................................272
Scanner unit does not close............................................................................................................................272
Checking an unresponsive scanner.................................................................................................................275
Scan was not successful..................................................................................................................................275
Scanning takes too long or freezes the computer..........................................................................................275
Caller ID is not shown.....................................................................................................................................277
Cannot send or receive a fax..........................................................................................................................277
Can send but not receive faxes.......................................................................................................................279
Can receive but not send faxes.......................................................................................................................279
Received fax has poor print quality................................................................................................................280
Hard disk with adapter...................................................................................................................................281
Solving paper feed problems.................................................................................................................282
Paper frequently jams.....................................................................................................................................282
Paper trays......................................................................................................................................................283
Paper jam message remains after jam is cleared ...........................................................................................283
Page that jammed does not reprint after you clear the jam..........................................................................283
Paper curl........................................................................................................................................................287
Solid black or white streaks............................................................................................................................288
Print is too light...............................................................................................................................................289
Print is too dark ..............................................................................................................................................290
Transparency print quality is poor..................................................................................................................293
Embedded Web Server does not open.................................................................................................293
Check the network connections .....................................................................................................................293
Check the network settings ............................................................................................................................294
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