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MS510, MS517, MS610, MS617
User's Guide
Important: Click here before using this guide.
November 2017 www.lexmark.com
Machine type(s):
4514
Model(s):
630, 635, 646
Contents
Safety information........................................................................................ 5
Conventions.......................................................................................................................................................... 5
Overview........................................................................................................ 8
Using this guide....................................................................................................................................................8
Finding information about the printer.............................................................................................................8
Selecting a location for the printer........................................................... 10
Additional printer setup..............................................................................12
Installing internal options................................................................................................................................. 12
Installing hardware options.............................................................................................................................27
Setting up the printer software......................................................................................................................28
Networking..........................................................................................................................................................29
Using MS510dn, MS517dn, MS610dn, and MS617dn............................34
Learning about the printer.............................................................................................................................. 34
Loading paper and specialty media.............................................................................................................39
Printing.................................................................................................................................................................50
Managing the printer........................................................................................................................................56
Using MS610de...........................................................................................65
Learning about the printer..............................................................................................................................65
Setting up and using the home screen applications................................................................................73
Loading paper and specialty media..............................................................................................................77
Printing................................................................................................................................................................. 88
Managing the printer........................................................................................................................................93
Paper and specialty media guide........................................................... 106
Using specialty media.................................................................................................................................... 106
Paper guidelines.............................................................................................................................................. 108
Supported paper sizes, types, and weights................................................................................................111
Understanding the printer menus........................................................... 114
Menus list............................................................................................................................................................ 114
Paper menu........................................................................................................................................................ 115
Contents 2
Reports menu....................................................................................................................................................123
Network/Ports menu....................................................................................................................................... 124
Security menu...................................................................................................................................................135
Settings menu...................................................................................................................................................139
Help menu.........................................................................................................................................................160
Saving money and the environment.......................................................161
Saving paper and toner...................................................................................................................................161
Recycling.............................................................................................................................................................161
Maintaining the printer.............................................................................163
Cleaning the printer.........................................................................................................................................163
Ordering parts and supplies......................................................................................................................... 163
Estimated number of remaining pages......................................................................................................165
Storing supplies................................................................................................................................................166
Replacing supplies.......................................................................................................................................... 166
Moving the printer............................................................................................................................................170
Clearing jams............................................................................................. 172
Avoiding jams....................................................................................................................................................172
Identifying jam locations.................................................................................................................................173
Paper jam in the front door............................................................................................................................174
Paper jam in the rear door.............................................................................................................................176
Paper jam in the standard bin....................................................................................................................... 177
Paper jam in the duplex unit......................................................................................................................... 178
Paper jam in trays.............................................................................................................................................179
Paper jam in the multipurpose feeder........................................................................................................179
Troubleshooting.........................................................................................181
Understanding the printer messages..........................................................................................................181
Solving printer problems................................................................................................................................193
Solving print problems................................................................................................................................... 201
Solving home screen application problems............................................................................................ 227
Embedded Web Server does not open.................................................................................................... 227
Contacting customer support......................................................................................................................229
Contents 3
Notices.......................................................................................................230
Index.......................................................................................................... 240
Contents 4
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
Safety information 5
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Safety information 6
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections,
such as the fax feature, power cord, or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
Safety information 7
Overview
Using this guide
This User’s Guide provides general and specific information on using the printer models that are listed on the
cover page.
The following chapters contain information applicable to all printer models:
Safety information
Selecting a location for the printer
Additional printer setup
Paper and specialty media guide
Understanding printer menus
Saving money and the environment
Maintaining the printer
Clearing jams
Troubleshooting
To find instructions for your printer:
Use the table of contents.
Use the Search function or the Find toolbar of your application to search for page content.
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Setup documentation—The setup documentation
came with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring
printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The
guides are available at
http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available
at http://support.lexmark.com.
Overview 8
What are you looking for? Find it here
Help using the printer software Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click
?
to view contextsensitive information.
Notes:
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending
on your operating system.
The latest supplemental information, updates, and customer
support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation
for your country or region can be found on the
support Web site or on the printed warranty that came
with your printer.
Record the following information (located on the
store receipt and at the back of the printer), and have
it ready when you contact customer support so that
they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with this printer, or go to
http://support.lexmark.com.
In other countries and regions—See the printed
warranty that came with this printer.
Overview 9
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to
install any options, then leave enough room for them also. It is important to:
Set up the printer near a properly grounded and easily accessible electrical outlet.
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
Clean, dry, and free of dust.
Away from stray staples and paper clips.
Away from the direct airflow of air conditioners, heaters, or ventilators.
Free from direct sunlight and humidity extremes.
Observe the recommended temperatures and avoid
fluctuations.
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 1 to 35°C (34 to 95°F)
5
1
2
3
4
1
1 Right side 110 mm (4.33 in.)
2 Front 305 mm (12 in.)
3 Left side 65 mm (2.56 in.)
4 Rear 100 mm (3.94 in.)
5 Top 305 mm ( 12 i n.)
Selecting a location for the printer 10
1
2
3
4
5
1
1 Right side 110 mm (4.33 in.)
2 Front 305 mm (12 in.)
3 Left side 65 mm (2.56 in.)
4 Rear 100 mm (3.94 in.)
5 Top 305 mm ( 12 i n.)
Selecting a location for the printer 11
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components
or connectors.
Available internal options
DDR3 DIMM
Flash memory
Fonts
Firmware
Forms Barcode
Prescribe
IPDS
PrintCryption
Hard disk
*
Internal Solutions Ports (ISP)
*
Parallel 1284B interface
MarkNet N8130 10/100 fiber interface
RS232C serial interface
*
This internal option is available only in the MS610de printer model.
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Additional printer setup 12
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components
or connectors.
1 Access the controller board.
For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, see
Accessing the controller board”
on page 38.
For the MS610de printer model, see
Accessing the controller board” on page 71.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
2
1
Additional printer setup 13
4 Push the card firmly into place.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be
flush
against the controller
board.
5 For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, close the controller board access door.
For the MS610de printer model, close the controller board shield, and then close the access door.
Note: When the printer software and any hardware options are installed, add the options manually in the
print driver to make them available for print jobs. For more information, see
Adding available options in the
print driver” on page 29.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Additional printer setup 14
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any controller board electronic components
or connectors.
An optional memory card can be purchased separately and attached to the controller board.
1 Access the controller board.
For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, see
Accessing the controller board”
on page 38.
For the MS610de printer model, see
Accessing the controller board” on page 71.
2 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
3 Align the notch (1) on the memory card with the ridge (2) on the connector.
1
2
Additional printer setup 15
4 Push the memory card straight into the connector and forward into the controller board wall until it clicks
into place.
1
2
5 For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, close the controller board access door.
For the MS610de printer model, close the controller board shield, and then close the access door.
Note: When the printer software and any hardware options are installed, add the options manually in the
print driver to make them available for print jobs. For more information, see
Adding available options in the
print driver” on page 29.
Installing an Internal Solutions Port
The controller board supports one optional Lexmark
TM
Internal Solutions Port (ISP). This option is supported
only in MS610de printer model.
Note: This task requires a
flat
head screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Additional printer setup 16
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components
or connectors.
1 Open the controller board access door.
2 Lightly press the stop on the left side of the access door, and then slide the access door to remove it.
3
1
2
3 Unpack the ISP kit.
Note: Make sure to remove and discard the small cable attached to the white connector.
Additional printer setup 17
1
2
4
3
5
6
1 ISP solution
2 Screw to attach the ISP to the bracket
3 ISP exterior cover
4 Screws to attach the ISP metal bracket to the printer cage
5 Plastic bracket
6 Long ISP cable
4 Place the plastic bracket inside the ISP exterior cover until it clicks into place.
5 Slide and push the ISP solution into the plastic bracket.
1
2
Additional printer setup 18
6 Secure the ISP solution to the plastic bracket using the long screw.
7 Tighten the two screws on the end of the ISP solution.
Additional printer setup 19
8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.
9 Attach the ISP exterior cover at an angle by inserting the left hinges
first.
Additional printer setup 20
10 Lower the rest of the cover, and then slide the cover to the right.
11 Run the ISP cable through the controller board shield.
Additional printer setup 21
12 Open the shield using the green handle.
13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board.
Note: If you have installed a printer hard disk, then you need to remove it. For more information, see
“Removing a printer hard disk” on page 25. To reinstall the printer hard disk, see “Installing a printer
hard disk” on page 23.
Additional printer setup 22
14 Close the shield.
15 Close the ISP exterior cover.
Note: When the printer software and any hardware options are installed, it may be necessary to manually
add the options in the printer driver to make them available for print jobs. For more information, see
“Adding
available options in the print driver” on page 29.
Installing a printer hard disk
Note: This option is available only in MS610de printer model.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any controller board electronic components
or connectors.
1 Access the controller board.
For more information, see
Accessing the controller board” on page 71
Note: This task requires a flathead screwdriver.
2 Unpack the printer hard disk.
3 Install the printer hard disk on the controller board:
Warning—Potential Damage: Hold only the edges of the printed circuit board assembly. Do not touch or
press on the center of the printer hard disk. Doing so may cause damage.
Additional printer setup 23
a Using a flathead screwdriver, loosen the screws.
b Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the
printer hard disk onto the brackets.
Additional printer setup 24
c Tighten the two screws.
d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
Note: The plug and the receptacle are colorcoded blue.
4 Close the controller board shield, and then close the access door.
Note: When the printer software and any hardware options are installed, you may need to manually add the
options in the printer driver to make them available for print jobs. For more information, see
“Adding
available options in the print driver” on page 29.
Removing a printer hard disk
Note: This option is supported only in MS610de printer model.
Additional printer setup 25
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any controller board electronic components
or connectors.
1 Access the controller board.
For MS610de printer model, see
Accessing the controller board” on page 71.
Note: This task requires a
flathead
screwdriver.
2 Loosen the screws that connect the printer hard disk to the controller board bracket.
3 Unplug the printer hard disk interface cable from the receptacle in the controller board , leaving the cable
attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable
to disengage the latch before pulling the cable out.
4 Hold the printer hard disk by the edges, and then remove it from the printer.
5 Close the controller board shield, and then close the access door.
Additional printer setup 26
Installing hardware options
Installing optional trays
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1 Turn o the printer using the power switch, and then unplug the power cord from the electrical outlet.
2
1
2 Unpack the tray, and then remove all packing materials.
3 Pull the tray completely out of the base.
2
4 Remove any packing material from inside the tray.
5 Insert the tray into the base.
6 Place the tray near the printer.
7 Align the printer with the tray, and then lower the printer into place.
Note: Optional trays lock together when stacked.
Additional printer setup 27
1
2
8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the
printer.
1
2
Note: When the printer software and any hardware options are installed, you may need to manually add
the options in the printer driver to make them available for print jobs. For more information, see
Adding
available options in the print driver” on page 29.
To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until
it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
Setting up the printer software
Installing the printer software
1 Obtain a copy of the software installer package.
From the software CD that came with your printer.
Go to http://support.lexmark.com, and then select your printer and operating system.
Additional printer setup 28
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do the following:
For Windows 7 or later, select Printer properties.
For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Networking
Notes:
Purchase a MarkNet
TM
N8352 wireless network adapter before setting up the printer on a wireless
network. For information on installing the wireless network adapter, see the instruction sheet that came
with the adapter.
A Service Set
Identifier
(SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),
Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on a wireless network
Notes:
Make sure your wireless network adapter is installed in your printer and working properly.
Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
SSID—The SSID is also referred to as the network name.
Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if
you are not sure which channel to select.
Additional printer setup 29
Security Method—There are three basic options for Security Method:
WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the
key currently in use on the network by selecting the default WEP transmit key.
or
WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must
be set for the same type on the router and on the printer, or the printer will not be able to communicate
on the network.
802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
Authentication type
Inner authentication type
802.1X user name and password
Certificates
No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
If you do not know the SSID of the network that your computer is connected to, then launch the wireless
utility of the computer network adapter, and then look for the network name. If you cannot find the SSID
or the security information for your network, then see the documentation that came with the access
point, or contact your system support person.
To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that
came with the access point, see the Web page associated with the access point, or consult your system
support person.
Connecting the printer using the Wireless Setup Wizard
Before you begin, make sure that:
A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
The Ethernet cable is disconnected from the printer.
Active NIC is set to Auto. To set this to Auto, navigate to either of the following:
> Settings > > Network/Ports > > Active NIC > > Auto >
> Network/Ports > Active NIC > Auto
Note: Make sure to turn
o
the printer, then wait for at least
five
seconds, and then turn the printer back on.
Additional printer setup 30
1 Depending on your printer model, navigate to either of the following:
> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless
>
> Wireless Connection Setup >
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup
2 Select a wireless connection setup.
Use To
Search for networks Show available wireless connections.
Note: This menu item shows all broadcast secured or unsecured SSIDs.
Enter a network name Manually type the SSID.
Note: Make sure to type the correct SSID.
WiFi Protected Setup Connect the printer to a wireless network using WiFi Protected Setup.
3 Follow the instructions on the printer display.
Connecting the printer to a wireless network using the WiFi Protected
Setup
Before connecting the printer to a wireless network, make sure that:
The access point (wireless router) is WiFi Protected Setup (WPS) certified or WPScompatible. For more
information, see the documentation that came with your access point.
A wireless network adapter is installed in your printer and is working properly. For more information, see
the instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration Method
1
Depending on your printer model, navigate to either of the following:
> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > >
Wireless >
> WiFi Protected Setup > > Start Push Button Method >
> Network/Ports > Network [x] > Network [x] Setup > Wireless > WiFi Protected Setup > Start
Push Button Method
2 Follow the instructions on the printer display.
Using the Personal Identification Number (PIN) Method
1
Depending on your printer model, navigate to either of the following:
> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > >
Wireless >
> WiFi Protected Setup > > Start PIN Method >
> Network/Ports > Network [x] > Network [x] Setup > Wireless > WiFi Protected Setup > Start
PIN Method
2 Copy the eightdigit WPS PIN.
Additional printer setup 31
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
If you are accessing a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eightdigit PIN, and then save the setting.
Connecting the printer to a wireless network using the Embedded Web
Server
Before you begin, make sure that:
Your printer is connected temporarily to an Ethernet network.
A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with your wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID.
4 Click Submit.
5 Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then
turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card
[x] section, see if the status is “Connected”.
For more information, see the “Verifying printer setup” section of the User’s Guide.
Additional printer setup 32
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set
up correctly by printing the following:
Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed
correctly. Remove the option, and then install it again. For more information, see
“Printing a menu settings
page” on page 58 for nontouchscreen printer models, or “Printing a menu settings page” on page 97
for touchscreen printer models.
Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then
print a network setup page to verify the network connection. This page also provides important information
that aids network printing configuration. For more information, see
“Printing a network setup page” on
page 59 for nontouch screen printer models, or “Printing a network setup page” on page 97 for
touchscreen printer models.
Additional printer setup 33
Using MS510dn, MS517dn, MS610dn, and
MS617dn
Learning about the printer
Printer
configurations
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
MS510dn and MS517dn
1
2
3
8
5
6
7
4
1 Control panel
2 Paper stop
3 Standard bin
4 Front door release button
5 Controller board access door
6 100sheet multipurpose feeder
7 Standard 250sheet tray
8 Optional 250 or 550sheet trays
Using MS510dn, MS517dn, MS610dn, and MS617dn 34
MS610dn and MS617dn
1
2
3
5
6
7
8
4
1 Printer control panel
2 Paper stop
3 Standard bin
4 Front door release button
5 Controller board access door
6 100sheet multipurpose feeder
7 Standard 550sheet tray
8 Optional 250 or 550sheet trays
Using the printer control panel
1
2
3
4
5
6
7
8
9
10
11
12
13
Use the To
1 Display View the printer status and messages.
Set up and operate the printer.
2 Left arrow button Scroll to the left.
3 Select button Select menu options.
Save settings.
4 Up arrow button Scroll up.
Using MS510dn, MS517dn, MS610dn, and MS617dn 35
Use the To
5 Right arrow button Scroll to the right.
6 Keypad Enter numbers, letters, or symbols.
7 Sleep button Enable Sleep mode or Hibernate mode.
The following actions wake the printer from Sleep mode:
Pressing any hard button
Opening a tray or the front door
Sending a print job from the computer
Performing a poweron reset using the main power switch
Attaching a device in the USB port
8 USB port Connect a flash drive to the printer.
Notes:
Only the front USB port supports flash drives.
This feature is available only in select printer models.
9 Stop or cancel button Stop all printer activities.
10 Back button Return to the previous screen.
11 Down arrow button Scroll down.
12 Home button Go to the home screen.
13 Indicator light Check the status of the printer.
Understanding the colors of the Sleep button and indicator lights
The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status
or condition.
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
O The printer is o, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely o for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
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Attaching cables
Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.
Make sure to match the following:
The USB symbol on the cable with the USB symbol on the printer
The appropriate parallel cable with the parallel port
The appropriate Ethernet cable with the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area
shown while actively printing. Loss of data or a malfunction can occur.
1
2
3
4
5
6
7
Use the To
1 USB port Attach an optional wireless network adapter.
2 USB printer port Connect the printer to a computer.
3 Ethernet port Connect the printer to an Ethernet network.
4 Parallel port
Note: This port is available only in select printer
models.
Connect the printer to a computer.
5 Power switch Turn on or turn o the printer.
6 Printer power cord socket Connect the printer to an electrical outlet.
7 Security slot Attach a lock that will secure the printer in place.
Using MS510dn, MS517dn, MS610dn, and MS617dn 37
Accessing the controller board
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1 Open the controller board access door.
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
2
1
1 Memory card connector
2 Option card connector
Using MS510dn, MS517dn, MS610dn, and MS617dn 38
Loading paper and specialty media
The selection and handling of paper and specialty media can
aect
how reliably documents print. For more
information, see
Avoiding jams” on page 172 and “Storing paper” on page 110.
Setting the paper size and type
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Paper Size/Type >
2 Press the up or down arrow button to select the tray or feeder, and then press .
3 Press the up or down arrow button to select the paper size, and then press .
4 Press the up or down arrow button to select the paper type, and then press to change the settings.
Configuring Universal paper settings
The Universal paper size is a userdefined setting that lets you print on paper sizes that are not preset in the
printer menus.
Notes:
The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the
multipurpose feeder.
The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper
sources.
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Universal Setup > > Units of Measure > > select a
unit of measure >
2 Select Portrait Width or Portrait Height, and then press .
3 Press the left or right arrow button to change the setting, and then press .
Using the standard bin and paper stop
The standard bin holds up to 150 sheets of 75g/m
2
(20lb) paper. It collects prints facedown. The standard bin
includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.
Using MS510dn, MS517dn, MS610dn, and MS617dn 39
To open the paper stop, pull it so that it flips forward.
Note: Close the paper stop when moving the printer to another location.
Loading trays
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray completely.
Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may
cause a jam.
A
4
LT
R
E
XEC
B5
A
5
A
6
1
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2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
A
4
L
TR
E
X
E
C
B
5
A
5
2
1
LTR
LG
L
E
XE
C
A4
B
5
A
5
3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.
A
4
LTR
E
X
E
C
B
5
A
5
LTR
LGL
A4
EXEC
B5
A5
A6
2
1
Notes:
For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to
accommodate their length.
Using MS510dn, MS517dn, MS610dn, and MS617dn 41
When loading legalsize paper, the length guide extends beyond the base leaving the paper exposed
to dust. To protect the paper from dust, you can purchase a dust cover separately. For more
information, contact customer support.
If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide
tab toward the center of the tray to the A6size position.
Make sure the width and length guides are aligned with the paper size indicators on the bottom of
the tray.
A
4
LT
R
E
X
E
C
B
5
A
5
LT
R
LG
L
A
4
E
X
E
C
B
5
A
5
A
6
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
Using MS510dn, MS517dn, MS610dn, and MS617dn 42
5 Load the paper stack.
Notes:
Load with the printable side facedown when using recycled or preprinted paper.
Load prepunched paper with the holes on the top edge toward the front of the tray.
Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For twosided
printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
Make sure the paper is below the maximum paper fill indicator located on the side of the width guide.
A
4
LT
R
EXEC
B5
A5
LTR
LGL
A4
EXEC
B5
A5
A6
Using MS510dn, MS517dn, MS610dn, and MS617dn 43
6 Insert the tray.
1
7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams and print quality problems.
Loading the multipurpose feeder
Use the multipurpose feeder when printing on dierent paper sizes and types or specialty media, such as card
stock, transparencies, paper labels, and envelopes. You can also use it for singlepage print jobs on letterhead.
1 Open the multipurpose feeder.
1
2
Using MS510dn, MS517dn, MS610dn, and MS617dn 44
a Pull the multipurpose feeder extender.
b Pull the extender gently so that the multipurpose feeder is fully extended and open.
2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.
2
1
Using MS510dn, MS517dn, MS610dn, and MS617dn 45
3 Prepare the paper or specialty media for loading.
Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and
then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.
Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on
a level surface.
4 Load the paper or specialty media.
Notes:
Do not force paper or specialty media into the multipurpose feeder.
Make sure the paper or specialty media is below the maximum paper fill indicator located on the
paper guides. Overfilling may cause paper jams.
Using MS510dn, MS517dn, MS610dn, and MS617dn 46
Load paper, transparencies, and card stock with the recommended printable side faceup and the top
edge entering the printer
first.
For more information on loading transparencies, see the packaging that
the transparencies came in.
Note: When loading A6size paper, make sure the multipurpose feeder extender rests lightly against
the edge of the paper so that the last few sheets of paper remain in place.
Using MS510dn, MS517dn, MS610dn, and MS617dn 47
Load letterhead faceup with the top edge entering the printer first. For twosided (duplex) printing, load
letterhead facedown with the bottom edge entering the printer
first.
Load envelopes with the
flap
on the left side facedown.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated
linings, or selfstick adhesives. These envelopes may severely damage the printer.
5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or
specialty media loaded in the multipurpose feeder.
Linking and unlinking trays
Linking and unlinking trays
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer control panel in the TCP/IP section under the
Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as
123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the paper size and type settings for the trays you are linking.
To link trays, make sure the paper size and type for the tray match that of the other tray.
To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4 Click Submit.
Using MS510dn, MS517dn, MS610dn, and MS617dn 48
Note: You can also change the paper size and type settings using the printer control panel. For more
information, see
“Setting the paper size and type” on page 39.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the
printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur
if settings are not properly configured.
Creating a custom name for a paper type
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Names
2 Select a custom name, and then type a new custom paper type name.
3 Press .
4 Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all userdefined custom names.
4 Click Submit.
Using MS510dn, MS517dn, MS610dn, and MS617dn 49
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Types
2 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all userdefined custom names.
3 Press .
Printing
Printing a document
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the
print job.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Send the print job.
Adjusting toner darkness
Using the Embedded Web Server
1 Open a Web browser, and then type the IP address of the printer in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness, and then click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Print Settings > > Quality Menu > > Toner Darkness
2 Adjust the toner darkness, and then press .
Using MS510dn, MS517dn, MS610dn, and MS617dn 50
Printing from a mobile device
Notes:
Make sure that the printer and mobile device share the same wireless network. For more information on
configuring the wireless settings of your mobile device, see the documentation that came with the
device.
Mobile printing is available only in some printer models.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopriacertified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a mobile printing service that allows enabled applications on mobile devices to print
to any Google Cloud Printready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint
certified
printer.
Notes:
This application is supported only in some Apple devices.
This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
Using MS510dn, MS517dn, MS610dn, and MS617dn 51
Printing from a mobile device using Lexmark Mobile Print
Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a flash drive
Printing from a flash drive
Notes:
Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer
control panel.
You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
Notes:
A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is
installed.
If you insert the flash drive when the printer requires attention, such as when a jam has occurred,
then the printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After
these print jobs are processed, you may need to view the held jobs list to print documents from the
flash drive.
Using MS510dn, MS517dn, MS610dn, and MS617dn 52
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data can occur.
2 From the printer control panel, select the document you want to print.
3 Press the left or right arrow button to specify the number of copies for printing, and then press .
Notes:
Do not remove the flash drive from the USB port until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, then access held
jobs from the printer control panel to print
files
from the
flash
drive.
Supported flash drives and file types
Flash drive File type
Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
Hispeed USB flash drives must support the fullspeed standard. Low-speed USB
devices are not supported.
USB
flash
drives must support the File Allocation Table (FAT) system. Devices
formatted with New Technology File System (NTFS) or any other file system are not
supported.
Documents:
.pdf
.xps
Images:
.dcx
.gif
.JPEG or .jpg
.bmp
.pcx
.TIFF or .tif
.png
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Printing confidential and other held jobs
Storing print jobs in the printer
1 From the printer control panel, navigate to:
> Security > Confidential Print
2 Select a print job type.
Use To
Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer
control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and
PIN are deleted.
Repeat Job Expiration Print and store print jobs in the printer memory.
Reserve Job Expiration Store print jobs for printing at a later time.
Note: The print jobs are held until deleted from the Held Jobs menu.
Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you
examine if the first copy is satisfactory.
Note: The print job is automatically deleted from the printer memory
once all copies are printed.
Notes:
Confidential,
Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
You can set the printer to store print jobs in the printer memory until you start the print job from the
printer control panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
3 Press .
Printing held jobs
1 From the document you are trying to print, open the Print dialog.
2 Select the printer, and then do either of the following:
For Windows users, click Properties or Preferences, and then click Print and Hold.
For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
Using MS510dn, MS517dn, MS610dn, and MS617dn 54
6 From the printer home screen, select Held Jobs.
7 Send the print job.
Printing information pages
Printing a font sample list
1 From the printer control panel, navigate to:
> Settings > > Reports > > Print Fonts
2 Press the up or down arrow button to select the font setting.
3 Press .
Note: The PPDS fonts appear only when the PPDS data stream is activated.
Printing a directory list
From the printer control panel, navigate to:
> Settings > Reports > > Print Directory >
Note: The Print Directory menu item appears only when an optional flash memory or printer hard disk is
installed.
Canceling a print job
Canceling a print job from the printer control panel
From the printer control panel, press > .
Canceling a print job from the computer
For Windows users
1
Open the printers folder, and then select your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
Using MS510dn, MS517dn, MS610dn, and MS617dn 55
Managing the printer
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced
system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded
Web Server — Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Checking the virtual display
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Configuring supply notifications from the Embedded Web Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
endoflife by setting the selectable alerts.
Notes:
Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.
All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable
alerts can be set for the endoflife supply condition. Email selectable alert is available for all supply
conditions.
The percentage of estimated remaining supply that prompts the alert can be set on some supplies for
some supply conditions.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Supply Notifications.
3 From the dropdown menu for each supply, select one of the following notification options:
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Notification Description
O The normal printer behavior for all supplies occurs.
Email Only The printer generates an e-mail when the supply condition is reached. The status of
the supply will appear on the menus page and status page.
Warning The printer displays the warning message and generates an email about the status
of the supply. The printer does not stop when the supply condition is reached.
Continuable Stop
1
The printer stops processing jobs when the supply condition is reached, and the user
needs to press a button to continue printing.
Non Continuable Stop
1,2
The printer stops when the supply condition is reached. The supply must be replaced
to continue printing.
1
The printer generates an e-mail about the status of the supply when supply notification is enabled.
2
The printer stops when some supplies become empty to prevent damage.
4 Click Submit.
Modifying confidential print settings
Note: This feature is available only in network printers or printers connected to print servers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings tab > Security > Confidential Print Setup.
3 Modify the settings:
Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry
attempts, all of the jobs for that user are deleted.
Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified
time, all of the jobs for that user are deleted.
4 Save the modified settings.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click the Copy Printer Settings.
Using MS510dn, MS517dn, MS610dn, and MS617dn 57
3 To change the language, select a language from the drop-down menu, and then click Click here to submit
language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers in their appropriate fields.
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
6 Click Copy Printer Settings.
Creating a printer control panel PIN
The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict
access to the menus, create a Personal Identification Number (PIN), and then assign the PIN to each menu.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Security > Panel PIN Protect.
3 From the Create User PIN or Create Admin PIN sections, enter your PIN.
Note: Your can enter up to 16 digits for your PIN.
4 Click Modify.
5 From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN
Protected or Admin PIN Protected or Admin PIN and User PIN Protected.
Note: Using an Admin PIN, you can still access a menu assigned with a User PIN.
6 Click Submit.
If you try to access a PINprotected menu from the printer control panel, the printer will require you to enter
the PIN.
Note: After you enter the last digit of the PIN, make sure to press
on the printer control panel for more
than three seconds.
Printing a menu settings page
Print a menu settings page to view the current menu settings and to verify if the printer options are installed
correctly.
From the printer control panel, navigate to:
> Settings > Reports > > Menu Settings Page >
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default
settings. Settings saved from the menus replace the factory default settings as user default settings. A user
default setting remains in eect until you access the menu again, select another value, and save it.
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Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This
page also provides important information that aids network printing configuration.
1 From the printer control panel, navigate to:
> Settings > Reports > > Network Setup Page >
Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.
2 Check the
first
section of the network setup page, and
confirm
that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be
malfunctioning. Consult your system support person for a solution, and then print another network setup
page.
Checking the status of parts and supplies
Checking the status of parts and supplies on the printer control panel
From the printer control panel, navigate to:
> Status/Supplies > > View Supplies >
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and printer are connected to the same network.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Device Status > More Details.
Saving energy
Using Ecomode
Use EcoMode to quickly select one or more ways to reduce your printer's environmental impact.
1 From the printer control panel, navigate to:
> Settings > Settings > > General Settings > > EcoMode > > select the setting you want
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Use To
O Use the factory default settings for all settings associated with EcoMode. This setting supports
the performance specifications for your printer.
Energy Reduce energy use, especially when the printer is idle.
Printer engine motors do not start until a job is ready to print. You may notice a short delay
before the
first
page is printed.
The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper
Enable the automatic twosided (duplex) feature.
Turn o print log features.
2 Press .
Reducing printer noise
Use Quiet mode to reduce the printer noise.
1 From the printer control panel, navigate to:
> Settings > Settings > > General Settings > > Quiet Mode >
2 Select a setting you want.
Use To
On Reduce printer noise.
Notes:
Print jobs will process at a reduced speed.
Printer engine motors do not start until a
document is ready to print. There is a short delay
before the first page is printed.
O Use factory default settings.
Note: This setting supports the performance
specifications
of the printer.
3 Press .
Adjusting Sleep mode
1 From the control panel, navigate to:
> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >
2 In the Sleep Mode
field,
select the number of minutes the printer is idle before it enters Sleep mode.
3 Apply the changes.
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Using Hibernate mode
Hibernate is an ultralowpower saving mode.
Notes:
Three days is the default amount of time before the printer enters Hibernate mode.
Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long
press of the Sleep button wakes the printer from Hibernate mode.
If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1 From the control panel, navigate to:
> Settings > > Settings > > General Settings >
2 Select Press Sleep Button or Press and Hold Sleep Button, and then press .
3 Press Hibernate > .
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes
into a reduced power state.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the
printer to wait before it goes into a reduced power state.
4 Click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Timeouts > > Hibernate Timeout
>
2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.
3 Press .
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Using Schedule Power Modes
Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready
state.
Note: This feature is available only in network printers or printers connected to print servers.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Schedule Power Modes.
3 From the Action menu, select the power mode.
4 From the Time menu, select the time.
5 From the Day(s) menu, select the day or days.
6 Click Add.
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading the display, adjust its brightness settings.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings.
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Click Submit.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before
restoring the factory default settings. For more information, see
“Printing a menu settings page” on page 58.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the
Wipe All Settings option. For more information, see
“Erasing nonvolatile memory” on page 64.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory
default settings. Exceptions include the display language, custom sizes and messages, and network/port
menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in
printer hard disk are not aected.
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From the printer control panel, navigate to:
> Settings > Settings > > General Settings > > Factory Defaults > > Restore Now >
Securing the printer
Using the security lock feature
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
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Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the
buered data, turn o the printer.
Erasing nonvolatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following
these steps:
1 Turn o the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen
with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe All Settings appears.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4 Navigate to:
Back > Exit Config Menu
The printer will perform a poweron reset, and then return to normal operating mode.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that
confidential
data
stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
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Using MS610de
Learning about the printer
Printer
configurations
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Basic and
configured
models
1
2
3
5
6
7
8
4
1 Printer control panel
2 Paper stop
3 Standard bin
4 Front door release button
5 Controller board access door
6 100sheet multipurpose feeder
7 Standard 550sheet tray
8 Optional 250 or 550sheet tray
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Using the printer control panel
1
2
3
4
5
6
7
Use the To
1 Display
View the printer status and messages.
Set up and operate the printer.
2 Home button Go to the home screen.
3 Keypad Enter numbers, letters, or symbols.
4 Sleep button Enable Sleep mode or Hibernate mode.
The following actions wake the printer from Sleep mode:
Touching the screen
Pressing any hard button
Opening a tray or the front door
Sending a print job from the computer
Performing a poweron reset using the main power switch
Attaching a device to the USB port
5 Stop or cancel button Stop all printer activity.
6 Indicator light Check the status of the printer.
7 USB port Connect a flash drive to the printer.
Note: Only the front USB port supports flash drives.
Understanding the colors of the Sleep button and indicator lights
The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status
or condition.
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
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Sleep button light Printer status
O The printer is o, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely o for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home
screen buttons and icons to initiate an action.
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
1
2
3
4
5
6
7
8
Touc h To
1 Change Language Change the primary language of the printer.
2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and
file links.
Note: The tree view does not include bookmarks created within Forms and
Favorites, and the ones in the tree are not usable in Forms and Favorites.
3 Held Jobs Display all current held jobs.
4 USB View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory
card or
flash
drive is connected to the printer.
5 Menus Access printer menus.
Note: These menus are available only when the printer is in ready state.
6 Status message bar
Show the current printer status such as Ready or Busy.
Show printer conditions such as Imaging unit low or Cartridge Low.
Show intervention messages and the instructions on how to clear them.
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Touc h To
7 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
8 Tips View a contextsensitive help information.
This may also appear on the home screen:
Touc h To
Search Held Jobs Search current held jobs.
Jobs by user Access print jobs saved by user.
Profiles and Solutions Access profiles and solutions.
Features
Feature Description
Attendance message alert
If an attendance message aects a function, then this icon appears and the
red indicator light blinks.
Warning
If an error condition occurs, then this icon appears.
Printer IP address
Example: 123.123.123.123
The IP address of your printer is located at the top left corner of the home
screen and appears as four sets of numbers separated by periods. You can
use the IP address when accessing the Embedded Web Server to view and
remotely configure printer settings even when you are not physically near the
printer.
Using the touch-screen buttons
Note: Your home screen may vary, depending on your home screen customization settings, administrative
setup, and active embedded solutions.
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1
2
3
4
5
Touc h the To
1 Radio button Select or clear an item.
2 Up arrow Scroll up.
3 Down arrow Scroll down.
4 Accept button Save a setting.
5 Cancel button
Cancel an action or a selection.
Return to the previous screen.
Touc h To
Return to the home screen.
Open a context-sensitive Help dialog on the printer control panel.
Scroll to the left.
Scroll to the right.
Attaching cables
Connect the printer to the computer using a USB cable or parallel cable, or to the network using an Ethernet
cable.
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Make sure to match the following:
The USB symbol on the cable with the USB symbol on the printer
The appropriate parallel cable with the parallel port
Note: The parallel port is available only when an Internal Solutions Port is installed.
The appropriate Ethernet cable with the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area
shown while actively printing. Loss of data or a malfunction can occur.
1
2
3
4
5
6
7
Use the To
1 Security slot Attach a lock that will secure the controller board.
2 USB printer port Connect the printer to a computer.
3 USB port Connect a flash drive to the printer.
4 USB port Attach an optional wireless network adapter.
5 Ethernet port Connect the printer to an Ethernet network.
6 Power switch Turn on or o the printer.
7 Printer power cord socket Connect the printer to an electrical outlet.
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Accessing the controller board
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1 Open the controller board access door.
2 Open the controller board shield using the green handle.
2
1
3 Use the following illustration to locate the appropriate connector.
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Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
1
2
3
4
1 Memory card connector
2 Option card connector
3 Printer hard disk connector
4 Internal Solutions Port connector
4 Close the controller board shield, and then close the controller board access door.
1
2
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Setting up and using the home screen applications
Notes:
Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded applications. Some applications are supported only in some printer models.
There may be additional solutions and applications available for purchase. For more information, go to
http://support.lexmark.com or contact the place where you purchased the printer.
Finding the IP address of the computer
For Windows users
1
In the Run dialog box, type cmd to open the command prompt.
2 Type ipconfig, and then look for the IP address.
For Macintosh users
1
From System Preferences in the Apple menu, select Network.
2 Select your connection type, and then click Advanced > TCP/IP.
3 Look for the IP address.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
From the top left corner of the printer home screen.
From the TCP/IP section in the Network/Ports menu.
By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings
even when you are not physically near the printer.
1 Obtain the printer IP address:
From the printer control panel home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page, and then
finding
the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
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Customizing the home screen
1 Open a Web browser, and then type the printer IP address in the address
field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Do one or more of the following:
Show or hide the icons of basic printer functions.
a Click Settings > General Settings > Home screen customization.
b Select the check boxes to specify which icons appear on the home screen.
Note: If you clear a check box beside an icon, then the icon does not appear on the home
screen.
c Click Submit.
Customize the icon for an application. For more information, see “Finding information about the home
screen applications” on page 74 or see the documentation that came with the application.
Activating the home screen applications
Finding information about the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, you
must first activate and set up these applications using the Embedded Web Server. For more information on
accessing the Embedded Web Server, see
Accessing the Embedded Web Server” on page 73.
For more information on configuring and using the home screen applications, do the following:
1 Go to http://support.lexmark.com.
2 Click Software Solutions, and then select either of the following:
Scan to Network—This lets you find information about the Scan to Network application.
Other Applications—This lets you find information about the other applications.
3 Click the Manuals tab, and then select the document for the home screen application.
Using Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
1 From the home screen, navigate to:
Change Background > select background to use
2 To uc h .
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Setting up Forms and Favorites
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this
application. To check for updates of this User’s Guide, go to
http://support.lexmark.com.
Use To
Streamline work processes by letting you quickly find and print frequently used online forms
directly from the printer home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site
where the bookmark is stored. From the computer where the bookmark is stored, use sharing,
security, and firewall settings to allow the printer at least a read access. For help, see the
documentation that came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address
field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management > Forms and Favorites.
3 Click Add, and then customize the settings.
Notes:
See the mouse-over help beside each field for a description of the setting.
To make sure the location settings of the bookmark are correct, type the correct IP address of the
host computer where the bookmark is located. For more information on obtaining the IP address of
the host computer, see
“Finding the IP address of the computer” on page 73.
Make sure the printer has access rights to the folder where the bookmark is located.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Understanding EcoSettings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage
settings to help reduce the environmental impact of your printer.
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Setting up Remote Operator Panel
This application enables you to interact with the printer control panel even when you are not physically near
the network printer. From your computer, you can view the printer status, release held print jobs, create
bookmarks, and do other print-related tasks.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Remote Operator Panel Settings.
3 Select the Enable check box, and then customize the settings.
4 Click Submit.
To use the application, click Remote Operator Panel > Launch VNC Applet.
Exporting and importing a configuration
You can export configuration settings into a text file, and then import the file to apply the settings to other
printers.
1 Open a Web browser, and then type the printer IP address in the address
field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management.
3 From the list of installed applications, click the name of the application you want to configure.
4 Click Configure, and then do one of the following:
To export a configuration to a file, click Export, and then follow the instructions on the computer screen
to save the configuration file.
Notes:
When saving the configuration file, you can type a unique file name or use the default name.
If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file
is saved.
To import a configuration from a file, click Import, and then browse to the saved configuration file that
was exported from a previously configured printer.
Notes:
Before importing the configuration file, you can choose to preview it first or load it directly.
If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click
Apply.
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Loading paper and specialty media
The selection and handling of paper and specialty media can
aect
how reliably documents print. For more
information, see
Avoiding jams” on page 172 and “Storing paper” on page 110.
Setting the paper size and type
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
Configuring
Universal paper settings
The Universal paper size is a userdefined setting that lets you print on paper sizes that are not preset in the
printer menus.
Notes:
The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the
multipurpose feeder.
The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper
sources.
1 From the printer control panel, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure >
2 To uc h Portrait Width or Portrait Height.
3 Select the width or height, and then touch .
Using the standard bin and paper stop
The standard bin holds up to 150 sheets of 75g/m
2
(20lb) paper. It collects prints facedown. The standard bin
includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.
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To open the paper stop, pull it so that it flips forward.
Note: When moving the printer to another location, make sure the paper stop is closed.
Loading trays
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray completely.
Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may
cause a jam.
A
4
LT
R
E
XEC
B5
A
5
A
6
1
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2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
A
4
L
TR
E
X
E
C
B
5
A
5
2
1
LTR
LG
L
E
XE
C
A4
B
5
A
5
3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.
A
4
LTR
E
X
E
C
B
5
A
5
LTR
LGL
A4
EXEC
B5
A5
A6
2
1
Notes:
For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to
accommodate their length.
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When loading legalsize paper, the length guide extends beyond the base leaving the paper exposed
to dust. To protect the paper from dust, you can purchase a dust cover separately. For more
information, contact customer support.
If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide
tab toward the center of the tray to the A6size position.
Make sure the width and length guides are aligned with the paper size indicators on the bottom of
the tray.
A
4
LT
R
E
X
E
C
B
5
A
5
LT
R
LG
L
A
4
E
X
E
C
B
5
A
5
A
6
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
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5 Load the paper stack.
Notes:
Load with the printable side facedown when using recycled or preprinted paper.
Load prepunched paper with the holes on the top edge toward the front of the tray.
Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For twosided
printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
Make sure the paper is below the maximum paper fill indicator located on the side of the width guide.
A
4
LT
R
EXEC
B5
A5
LTR
LGL
A4
EXEC
B5
A5
A6
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6 Insert the tray.
1
7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Set the correct paper size and paper type to avoid paper jams and print quality problems.
Loading the multipurpose feeder
Use the multipurpose feeder when printing on dierent paper sizes and types or specialty media, such as card
stock, transparencies, paper labels, and envelopes. You can also use it for singlepage print jobs on letterhead.
1 Open the multipurpose feeder.
1
2
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a Pull the multipurpose feeder extender.
b Pull the extender gently so that the multipurpose feeder is fully extended and open.
2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.
2
1
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3 Prepare the paper or specialty media for loading.
Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and
then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.
Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on
a level surface.
4 Load the paper or specialty media.
Notes:
Do not force paper or specialty media into the multipurpose feeder.
Make sure the paper or specialty media is below the maximum paper fill indicator located on the
paper guides. Overfilling may cause paper jams.
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Load paper, transparencies, and card stock with the recommended printable side faceup and the top
edge entering the printer
first.
For more information on loading transparencies, see the packaging that
the transparencies came in.
Note: When loading A6size paper, make sure the multipurpose feeder extender rests lightly against
the edge of the paper so that the last few sheets of paper remain in place.
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Load letterhead faceup with the top edge entering the printer first. For twosided (duplex) printing, load
letterhead facedown with the bottom edge entering the printer
first.
Load envelopes with the
flap
on the left side facedown.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated
linings, or selfstick adhesives. These envelopes may severely damage the printer.
5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or
specialty media loaded in the multipurpose feeder.
Linking and unlinking trays
Linking and unlinking trays
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the paper size and type settings for the trays you are linking.
To link trays, make sure the paper size and type for the tray match that of the other tray.
To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4 Click Submit.
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Note: You can also change the paper size and type settings using the printer control panel. For more
information, see
“Setting the paper size and type” on page 77.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the
printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur
if settings are not properly configured.
Creating a custom name for a paper type
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer control panel
1 From the home screen, navigate to:
> Paper Menu > Custom Names
2 Select a custom name, and then type a custom paper type name.
3 Tou ch .
4 Tou ch Custom Types, and then verify that the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
Assign a custom paper type name to a tray when linking or unlinking trays.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
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3 Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all user
defined
custom names.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Paper Menu > Custom Types
2 Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all userdefined custom names.
3 Tou ch .
Printing
Printing forms
Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly
printed. Before you can use this application, first set it up on the printer. For more information, see
“Setting up
Forms and Favorites” on page 75.
1 From the home screen, navigate to:
Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings
2 Apply the changes.
Printing a document
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Adjusting toner darkness
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
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If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the setting, and then click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Toner Darkness
2 Adjust the setting, and then touch .
Printing from a mobile device
Note: Make sure that the printer and mobile device share the same wireless network. For information on
configuring the wireless settings of your mobile device, see the documentation that came with the device.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopriacertified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select a printer.
3 Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud Print is a mobile printing service that allows enabled applications on mobile devices to print to
any Google Cloud Printready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select a printer.
3 Print the document.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint
certified
printer.
Notes:
This application is supported only in some Apple devices.
This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
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3 Tap Print, and then select a printer.
4 Print the document.
Printing from a mobile device using Lexmark Print
Lexmark Print allows you to send documents and images directly to a Lexmark device.
1 Open the document, and then send or share the document to Lexmark Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a device.
3 Print the document.
Printing from a flash drive
Printing from a flash drive
Notes:
Before printing an encrypted PDF
file,
you will be prompted to type the
file
password from the printer
control panel.
You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
Notes:
A flash drive icon appears on the printer home screen when a flash drive is inserted.
If you insert the flash drive when the printer requires attention, such as when a jam has occurred,
then the printer ignores the flash drive.
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If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After
these print jobs are processed, you may need to view the held jobs list to print documents from the
flash drive.
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data can occur.
2 From the printer control panel, touch the document you want to print.
3 Touch the arrows to specify the number of copies for printing, and then touch Print.
Notes:
Do not remove the
flash
drive from the USB port until the document has
finished
printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held
Jobs on the home screen to print files from the flash drive.
Supported flash drives and file types
Flash drive File type
Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
Highspeed USB
flash
drives must support the fullspeed standard. Low-speed USB
devices are not supported.
USB
flash
drives must support the File Allocation Table (FAT) system. Devices
formatted with New Technology File System (NTFS) or any other
file
system are not
supported.
Documents:
.pdf
.xps
Images:
.dcx
.gif
.jpeg or .jpg
.bmp
.pcx
.ti
or .tif
.png
.fls
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Printing confidential and other held jobs
Storing print jobs in the printer
1 From the home screen, navigate to:
> Security >
Confidential
Print > select a print job type
Use To
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and
PIN are deleted.
Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer
control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Repeat Job Expiration Print and store print jobs in the printer memory.
Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you
examine if the first copy is satisfactory or not. The print job is
automatically deleted from the printer memory when all copies are
printed.
Reserve Job Expiration Store print jobs for printing at a later time.
Note: The print jobs are held until deleted from the Held Jobs menu.
Notes:
Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
You can set the printer to store print jobs in the printer memory until you start the print job from the
printer control panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
2 To uc h .
Printing held jobs
1 From the document that you are trying to print, open the Print dialog.
2 Select the printer, and then do either of the following:
For Windows users, click Properties or Preferences, and then click Print and Hold.
For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, touch Held Jobs.
7 Send the print job.
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Printing information pages
Printing a font sample list
1 From the home screen, navigate to:
> Reports > Print Fonts
2 To uc h PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a
flash
memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press on the keypad.
2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press
on the keypad, then touch Resume to return to the home screen.
Canceling a print job from the computer
For Windows users
1
Open the printers folder, and then select your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
Managing the printer
Setting up serial printing (Windows only)
1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
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c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
Serial printing reduces printing speed.
Make sure that the serial cable is connected to the serial port on your printer.
Changing port settings after installing an internal solutions port
Notes:
If the printer has a static IP address, then do not change the configuration.
If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced
system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded
Web Server — Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Checking the virtual display
1 Open a Web browser, and then type the printer IP address in the address field.
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Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Configuring supply notifications from the Embedded Web Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
endoflife by setting the selectable alerts.
Notes:
Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.
All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable
alerts can be set for the endoflife supply condition. Email selectable alert is available for all supply
conditions.
The percentage of estimated remaining supply that prompts the alert can be set on some supplies for
some supply conditions.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Supply Notifications.
3 From the dropdown menu for each supply, select one of the following notification options:
Notification Description
O The normal printer behavior for all supplies occurs.
Email Only The printer generates an email when the supply condition is reached. The status of
the supply appears on the menus page and status page.
Warning The printer displays the warning message and generates an email about the status
of the supply. The printer does not stop when the supply condition is reached.
Continuable Stop
1
The printer stops processing jobs when the supply condition is reached, and the user
needs to press a button to continue printing.
Non Continuable Stop
1,2
The printer stops processing jobs when the supply condition is reached. The supply
must be replaced to continue printing.
1
The printer generates an e-mail about the status of the supply when supply notification is enabled.
2
The printer stops when some supplies become empty to prevent damage.
4 Click Submit.
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Modifying confidential print settings
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Security > Confidential Print Setup.
3 Modify the settings:
Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that
user are deleted.
Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time,
all of the jobs for that user are deleted.
4 Click Submit to save the modified settings.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Copy Printer Settings.
3 To change the language, select a language from the dropdown menu, and then click Click here to submit
language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers.
Note: If you want to add or remove target printers, then click Add Target IP or Remove Target IP.
6 Click Copy Printer Settings.
Creating a printer control panel PIN
The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict
access to the menus, create a Personal Identification Number (PIN), and then assign the PIN to each menu.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
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If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Security > Panel PIN Protect.
3 From the Create User PIN or Create Admin PIN section, enter your PIN.
Note: Your can enter up to 16 digits for your PIN.
4 Click Modify.
5 From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN
Protected, Admin PIN Protected, or Admin PIN and User PIN Protected.
Note: Using Admin PIN, you can still access a menu assigned with User PIN.
6 Click Submit.
If you try to access a PINprotected menu from the printer control panel, then the printer will require you to
enter the PIN.
Note: After you enter the last digit of the PIN, make sure to press
from the printer control panel for more
than three seconds.
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This
page also provides important information that aids network printing configuration.
1 From the home screen, navigate to:
> Reports > Network Setup Page
2 Check the
first
section of the network setup page, and
confirm
that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be
malfunctioning. Consult a system support person for a solution, and then print another network setup page.
Checking the status of parts and supplies
Checking the status of parts and supplies on the printer control panel
From the home screen, touch Status/Supplies > View Supplies.
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and the printer are connected to the same network.
1 Open a Web browser, and then type the printer IP address in the address field.
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Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Device Status > More Details.
Saving energy
Using EcoMode
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > EcoMode > select a setting
Use To
O Use the factory default settings for all settings associated with EcoMode. O supports the
performance specifications of the printer.
Energy Reduce energy use, especially when the printer is idle.
Printer engine motors do not start until it is ready to print. You may notice a short delay before
the first page is printed.
The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper
Enable the automatic twosided (duplex) feature.
Turn
o
print log features.
3 Click Submit.
Reducing printer noise
Enable Quiet Mode to reduce printer noise.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Quiet Mode > select a setting
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Use To
On Reduce printer noise.
Notes:
Print jobs are processed at a reduced speed.
Printer engine motors do not start until a
document is ready to print. There will be a short
delay before the first page is printed.
O Use factory default settings.
Note: This setting supports the performance
specifications of the printer.
3 Click Submit.
Adjusting Sleep mode
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3 Apply the changes.
Using Hibernate mode
Hibernate is an ultralowpower saving mode.
Notes:
Three days is the default amount of time before the printer enters Hibernate mode.
Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long
press of the Sleep button wakes the printer from Hibernate mode.
If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1 From the home screen, navigate to:
> Settings > General Settings
2 To uc h Press Sleep Button or Press and Hold Sleep Button.
3 Tou ch Hibernate > .
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes
into a reduced power state.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address
field.
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Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the
printer to wait before it goes into a reduced power state.
4 Click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > General Settings > Timeouts > Hibernate Timeout
2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.
3 Tou ch .
Using Schedule Power Modes
Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready
state.
Note: This feature is available only in network printers or printers connected to print servers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Schedule Power Modes.
3 From the Action menu, select the power mode.
4 From the Time menu, select the time.
5 From the Day(s) menu, select the day or days.
6 Click Add.
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading from the display, adjust the brightness of the display.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
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Notes:
The IP address is located on the upper portion of the home screen. It appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Select Settings > General Settings.
3 In the Screen Brightness
field,
enter the brightness percentage you want for the display.
4 Apply the changes.
Using the control panel
1 From the home screen, navigate to:
> Settings > General Settings
2 In the Screen Brightness field, enter the brightness percentage you want for the display.
3 Apply the changes.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before
restoring the factory default settings. For more information, see
“Printing a menu settings page” on page 97.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the
Wipe All Settings option. For more information, see
“Erasing nonvolatile memory” on page 103.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory
default settings. Exceptions include the display language, custom sizes and messages, and network/port
menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a
printer hard disk are not aected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
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Securing the printer
Using the security lock feature
Attach a lock that is compatible with most laptop computers in the location shown to prevent access to the
controller board.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory (RAM)
to temporarily buer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, device settings, network
information and bookmark settings, and embedded
solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer
hard disk is designed for printer-specific functionality.
This lets the printer retain
buered
user data from
complex print jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer hard disk is being replaced.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
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Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In highsecurity environments, it may be necessary to take additional steps to make sure that confidential data
stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your
premises.
Degaussing—Flushes the hard disk with a magnetic
field
that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data are completely
erased is to physically destroy each hard disk where data is stored.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the
buered data, simply turn o the printer.
Erasing nonvolatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following
these steps:
1 Turn o the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen
with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.
3 Tou ch Wipe All Settings.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4 Tou ch Back > Exit Config Menu.
The printer will perform a poweron reset, and then return to normal operating mode.
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Erasing printer hard disk memory
Notes:
Some printer models may not have a printer hard disk installed.
Configuring
Erase Temporary Data Files in the printer menus lets you remove residual
confidential
material left by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1 Turn o the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, the touch screen displays a list of functions.
3 Tou ch Wipe Disk, and then touch one of the following:
Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by
a verification pass. A secure overwrite is compliant with the DoD 5220.22M standard for securely
erasing data from a hard disk. Highly
confidential
information should be wiped using this method.
4 Tou ch Ye s to proceed with disk wiping.
Notes:
A status bar will indicate the progress of the disk wiping task.
Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5 Tou ch Back > Exit
Config
Menu.
The printer will perform a poweron reset, and then return to normal operating mode.
Configuring printer hard disk encryption
Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.
Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, nondefective printer hard
disk is installed.
3 From the Disk encryption menu, select Enable.
Using MS610de 104
Notes:
Enabling disk encryption will erase the contents of the printer hard disk.
Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
4 Click Submit.
Using the printer control panel
1 Turn
o
the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display.
3 Tou ch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4 Tou ch Ye s to proceed with disk wiping.
Notes:
Do not turn o the printer during the encryption process. Doing so may result in loss of data.
Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the
printer will return to the Enable/Disable screen.
5 Tou ch Back > Exit Config Menu.
The printer will perform a poweron reset, and then return to normal operating mode.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data
stored in the printer cannot be accessed by unauthorized persons. For more information, go to the
Lexmark security Web page or see the Embedded Web Server—Security: Administrator’s Guide at
http://support.lexmark.com.
Using MS610de 105
Paper and specialty media guide
Using specialty media
Tips on using card stock
Card stock is heavy, singleply specialty media. Many of its variable characteristics, such as moisture content,
thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered
for use before buying large quantities.
When printing on card stock:
Make sure the Paper Type is Card Stock.
Select the appropriate Paper Texture setting.
Be aware that preprinting, perforation, and creasing may
significantly
aect
the print quality and cause jams
or other paper handling problems.
Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to
240°C (464°F) without releasing hazardous emissions.
Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semiliquid and volatile components into the printer.
Use grain short card stock when possible.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure
that the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling
excessively, or releasing hazardous emissions.
For best performance, use envelopes made from 90g/m
2
(24lb bond) paper or 25% cotton. Allcotton
envelopes must not exceed 70g/m
2
(20lb bond) weight.
Use only new envelopes from undamaged packages.
To optimize performance and minimize jams, do not use envelopes that:
Have excessive curl or twist
Are stuck together or damaged in any way
Have windows, holes, perforations, cutouts, or embossing
Have metal clasps, string ties, or folding bars
Have an interlocking design
Have postage stamps attached
Have any exposed adhesive when the flap is in the sealed or closed position
Have bent corners
Have rough, cockle, or laid
finishes
Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal
envelopes.
Paper and specialty media guide 106
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets. Vinyl, pharmacy, and twosided labels are not supported.
For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available
at
http://support.lexmark.com.
When printing on labels:
Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling,
or releasing hazardous emissions.
Label adhesives, face sheet (printable stock), and topcoats can withstand up to 172kPa (25psi) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
Do not use labels with slick backing material.
Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial
sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner
cartridge warranties.
Do not use labels with exposed adhesive.
Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between diecuts of the
label.
Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive
should be at least 1 mm (0.04 inch) away from edges. Adhesive material contaminates the printer and could
void the warranty.
If zone coating of the adhesive is not possible, then remove a 2mm (0.08inch) strip on the leading and
driver edge, and then use a nonoozing adhesive.
Portrait orientation is recommended, especially when printing bar codes.
Tips on using letterhead
Use letterhead designed specifically for laser printers.
Print samples on the letterhead being considered for use before buying large quantities.
Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together.
Page orientation is important when printing on letterhead. For information on how to load letterhead, see:
“Loading trays” on page 40
“Loading the multipurpose feeder” on page 44
Tips on using transparencies
Print a test page on the transparencies being considered for use before buying large quantities.
Feed transparencies from the standard tray, or the multipurpose feeder.
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand
temperatures up to 185°C (365°F) without melting, discoloring,
osetting,
or releasing hazardous emissions.
Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper
menu, then transparencies can be printed at a temperature up to 195°C (383°F).
Paper and specialty media guide 107
Avoid getting fingerprints on the transparencies to prevent print quality problems.
Before loading transparencies, flex, fan, and straighten the stack to prevent sheets from sticking together.
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample
of the paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these characteristics when
evaluating new paper stock.
Weight
The printer trays can automatically feed paper weights up to 120g/m
2
(32lb) bond grain long paper. The
multipurpose feeder can automatically feed paper weights up to 163g/m
2
(43lb) bond grain long paper. Paper
lighter than 60 g/m
2
(16 lb) might not be sti enough to feed properly, causing jams. For best performance, use
75g/m
2
(20lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommended
to use 90 g/m
2
(24 lb) or heavier paper.
Note: Twosided printing is supported only for 60–90g/m
2
(16–24lb) bond paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to
printing and can cause feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If
paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100
and 300 Sheeld points; however, smoothness between 150 and 250 Sheeld points produces the best print
quality.
Moisture content
The amount of moisture in paper aects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes
that can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time to several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper
fibers
in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
Paper and specialty media guide 108
For 60–90g/m
2
(16–24lb) bond paper, grain long paper is recommended.
Fiber content
Most highquality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.
Paper containing
fibers
such as cotton can negatively
aect
paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
Chemicallytreated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
Preprinted papers with chemicals that may contaminate the printer
Preprinted papers that can be aected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise print location on the page) greater or lesser than
+/2.5 mm (+/0.10 inch), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms:
Coated papers (erasable bond), synthetic papers, thermal papers
Roughedged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m
2
(16 lb)
Multiplepart forms or documents
Selecting paper
Using the appropriate paper prevents jams and helps ensure troublefree printing.
To help avoid paper jams and poor print quality:
Always use new, undamaged paper.
Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
Do not use coated papers unless they are
specifically
designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
Use grain long for 60 to 90 g/m
2
(16 to 24 lb) weight paper.
Use only forms and letterhead printed using an oset lithographic or engraved printing process.
Avoid papers with rough or heavily textured surfaces.
Paper and specialty media guide 109
Use papers printed with heatresistant inks designed for use in xerographic copiers. The ink must be able to
withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that
are not aected by the resin in toner. Inks that are oxidationset or oilbased generally meet these requirements;
latex inks might not. When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without
melting or releasing hazardous emissions.
Using recycled paper and other
oce
papers
As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced
specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government
a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper.
However, no blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of
test paper from around the world, using chamber tests for dierent temperature and humidity conditions.
Lexmark has found no reason to discourage the use of today's recycled oce papers, but generally the following
property guidelines apply to recycled paper.
Low moisture content (4–5%)
Suitable smoothness (100–200 Sheeld units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheeld units) and
much rougher papers (such as premium cotton papers, 200–300 Sheeld units) have been engineered
to work very well in laser printers, despite surface texture. Before using these types of paper, consult your
paper supplier.
Suitable sheet-to-sheet coecient of friction (0.4–0.6)
Sucient
bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and
paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is
required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing,
consult your paper supplier. Remember that these are general guidelines only and that paper meeting these
guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively
under normal printing conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
Store paper in cartons, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.
Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Paper and specialty media guide 110
Supported paper sizes, types, and weights
Supported paper sizes
Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and
labels, see the Card Stock & Label Guide.
Paper size Standard tray Optional 250 or
550sheet tray
Multipurpose feeder Duplex mode
A4
210 x 297 mm (8.3 x 11.7 in.)
A5
148 x 210 mm (5.8 x 8.3 in.)
X
A6
105 x 148 mm (4.1 x 5.8 in.)
X X
JIS B5
182 x 257 mm (7.2 x 10.1 in.)
X
Letter
216 x 279 mm (8.5 x 11 in.)
Legal
216 x 356 mm (8.5 x 14 in.)
Executive
184 x 267 mm (7.3 x 10.5 in.)
X
Oficio (Mexico)
1
216 x 340 mm (8.5 x 13.4 in.)
Folio
216 x 330 mm (8.5 x 13 in.)
Statement
140 x 216 mm (5.5 x 8.5 in.)
X
Universal
2
76.2 x 127 mm (3 x 5 in.) up to
216 x 356 mm (8.5 x 14 in.)
7 3/4 Envelope (Monarch)
98 x 191 mm (3.9 x 7.5 in.)
XX X
1
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software
application.
2
Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal
is supported only in the optional 250- or 550-sheet tray if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).
Universal is only supported in duplex mode if the width is at least 210 mm (8.3 in.) and length is at least 279 mm
(11 in.). The smallest supported Universal size is only supported in the multipurpose feeder.
Paper and specialty media guide 111
Paper size Standard tray Optional 250 or
550sheet tray
Multipurpose feeder Duplex mode
9 Envelope
98 x 225 mm (3.9 x 8.9 in.)
XX
X
10 Envelope
105 x 241 mm (4.1 x 9.5 in.)
XX
X
DL Envelope
110 x 220 mm (4.3 x 8.7 in.)
XX
X
C5 Envelope
162 x 229 mm (6.4 x 9 in.)
XX
X
B5 Envelope
176 x 250 mm (6.9 x 9.8 in.)
XX
X
Other Envelope
229 x 356 mm (9 x 14 in.)
XX
X
1
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software
application.
2
Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal
is supported only in the optional 250- or 550-sheet tray if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).
Universal is only supported in duplex mode if the width is at least 210 mm (8.3 in.) and length is at least 279 mm
(11 in.). The smallest supported Universal size is only supported in the multipurpose feeder.
Supported paper types and weights
The standard tray supports 60–90g/m
2
(16–24lb) paper weights. The optional tray supports 60–120g/m
2
(16–
32lb) paper weights. The multipurpose feeder supports 60–163g/m
2
(16–43lb) paper weights.
Paper type 250 or 550sheet tray Multipurpose feeder Duplex mode
Plain paper
Card stock X X
Transparencies
X
Recycled
Glossy paper X X X
Paper labels
1
X
Vinyl labels X X X
Bond
2
Envelope X X
Rough envelope X
X
Paper and specialty media guide 112
Paper type 250 or 550sheet tray Multipurpose feeder Duplex mode
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
2
Rough/Cotton X
1
Onesided paper labels designed for laser printers are supported for occasional use. It is recommended to print
20 or fewer pages of paper labels per month. Vinyl, pharmacy, and twosided labels are not supported.
2
Bond and Heavy Paper are supported in duplex mode up to 90g/m
2
(24lb) paper weight.
Paper and specialty media guide 113
Understanding the printer menus
Menus list
Paper Menu Reports Network/Ports
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Custom Names
1
Universal Setup
Menu Settings Page
Device Statistics
Network Setup Page
2
Profiles List
Print Fonts
Print Directory
Print Demo
Asset Report
Event Log Summary
Active NIC
Standard Network
3
Standard USB
Parallel Menu
4
SMTP Setup
Security Settings Help
Miscellaneous Security Settings
4
Confidential Print
Disk Wiping
4
Security Audit Log
Set Date and Time
General Settings
Flash Drive Menu
4
Print Settings
Print All Guides
Print Quality
Media Guide
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
1
This menu appears only in touchscreen printer models.
2
Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup Page.
3
Depending on the printer setup, this menu item appears as Standard Network or Network [x].
4
This feature is available only in some printer models.
Understanding the printer menus 114
Paper menu
Default Source menu
Use To
Default Source
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Notes:
Tray 1 (standard tray) is the factory default setting.
From the Paper menu, set Configure MP to "Cassette" for
Multipurpose Feeder to appear as a menu setting.
If two trays contain paper of the same size and type, and the trays
have the same settings, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked tray.
Paper Size/Type menu
Use To
Tray [x] Size
A4
A5
A6
JISB5
Letter
Legal
Executive
Oficio
(Mexico)
Folio
Statement
Universal
Specify the paper size loaded in each tray.
Notes:
Letter is the U.S. factory default setting. A4 is the international
factory default setting.
If two trays contain paper of the same size and type, and the trays
have the same settings, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked
tray.
The A6 paper size is supported only in Tray 1 and the multipurpose
feeder.
Tray [x] Type
Plain Paper
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of paper loaded in each tray.
Notes:
Plain Paper is the factory default setting for Tray 1.
Custom Type [x] is the factory default setting for all other trays.
If available, a user
defined
name will appear instead of Custom
Type [x].
Use this menu to
configure
automatic tray linking.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 115
Use To
Multipurpose Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
(Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the paper size loaded in the multipurpose feeder.
Notes:
Letter is the U.S. factory default setting. A4 is the international
factory default setting.
From the Paper menu, set Configure MP to “Cassette” for
Multipurpose Feeder Size to appear as a menu.
The multipurpose feeder does not automatically detect paper size.
Make sure to set the paper size value.
Multipurpose Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of paper loaded in the multipurpose feeder.
Notes:
Plain Paper is the factory default setting.
From the Paper menu, set Configure MP to “Cassette” for
Multipurpose Feeder Type to appear as a menu.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 116
Use To
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
(Mexico)
Folio
Statement
Universal
Specify the paper size being manually loaded.
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the paper type being manually loaded.
Notes:
Plain Paper is the factory default setting.
From the Paper menu, set Configure MP to “Manual” for Manual
Paper Type to appear as a menu.
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the envelope size being manually loaded.
Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the
international factory default setting.
Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]
Specify the envelope type being manually loaded.
Note: Envelope is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 117
Configure MP menu
Use To
Configure MP
Cassette
Manual
First
Determine when the printer selects paper from the multipurpose feeder.
Notes:
Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
Manual sets the multipurpose feeder only for manualfeed print jobs.
First configures the multipurpose feeder as the primary paper
source.
Substitute Size menu
Use To
Substitute Size
O
Statement/A5
Letter/A4
All Listed
Substitute a specified paper size if the requested paper size is not
available.
Notes:
All Listed is the factory default setting. All available substitutions are
allowed.
O indicates that no size substitutions are allowed.
Setting a size substitution lets the print job continue without Change
Paper appearing.
Paper Texture menu
Use To
Plain Texture
Smooth
Normal
Rough
Specify the relative texture of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Texture
Smooth
Normal
Rough
Specify the relative texture of the card stock loaded.
Notes:
Normal is the factory default setting.
The options appear only if card stock is supported.
Transparency Texture
Smooth
Normal
Rough
Specify the relative texture of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Texture
Smooth
Normal
Rough
Specify the relative texture of the recycled paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 118
Use To
Labels Texture
Smooth
Normal
Rough
Specify the relative texture of the labels loaded.
Note: Normal is the factory default setting.
Bond Texture
Smooth
Normal
Rough
Specify the relative texture of the bond paper loaded.
Note: Rough is the factory default setting.
Envelope Texture
Smooth
Normal
Rough
Specify the relative texture of the envelopes loaded.
Note: Normal is the factory default setting.
Rough Envelope Texture
Rough
Specify the relative texture of the rough envelopes loaded.
Letterhead Texture
Smooth
Normal
Rough
Specify the relative texture of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Texture
Smooth
Normal
Rough
Specify the relative texture of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Texture
Smooth
Normal
Rough
Specify the relative texture of the colored paper loaded.
Note: Normal is the factory default setting.
Light Texture
Smooth
Normal
Rough
Specify the relative texture of the paper loaded.
Note: Normal is the factory default setting.
Heavy Texture
Smooth
Normal
Rough
Specify the relative texture of the paper loaded.
Note: Normal is the factory default setting.
Rough/Cotton Texture
Rough
Specify the relative texture of the cotton paper loaded.
Custom [x] Texture
Smooth
Normal
Rough
Specify the relative texture of the custom paper loaded.
Notes:
Normal is the factory default setting.
The options appear only if the custom type is supported.
Understanding the printer menus 119
Paper Weight menu
Use To
Plain Weight
Light
Normal
Heavy
Specify the relative weight of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Weight
Light
Normal
Heavy
Specify the relative weight of the card stock loaded.
Note: Normal is the factory default setting.
Transparency Weight
Light
Normal
Heavy
Specify the relative weight of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Weight
Light
Normal
Heavy
Specify the relative weight of the recycled paper loaded.
Note: Normal is the factory default setting.
Labels Weight
Light
Normal
Heavy
Specify the relative weight of the labels loaded.
Note: Normal is the factory default setting.
Bond Weight
Light
Normal
Heavy
Specify the relative weight of the bond paper loaded.
Note: Normal is the factory default setting.
Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the envelope loaded.
Note: Normal is the factory default setting.
Rough Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the rough envelope loaded.
Note: Normal is the factory default setting.
Letterhead Weight
Light
Normal
Heavy
Specify the relative weight of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Weight
Light
Normal
Heavy
Specify the relative weight of the preprinted paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 120
Use To
Colored Weight
Light
Normal
Heavy
Specify the relative weight of the colored paper loaded.
Note: Normal is the factory default setting.
Light Weight
Light
Specify that the weight of the paper loaded is light.
Heavy Weight
Heavy
Specify that the weight of the paper loaded is heavy.
Cotton/Rough Weight
Light
Normal
Heavy
Specify the relative weight of the cotton or rough paper loaded.
Note: Heavy is the factory default setting.
Custom [x] Weight
Light
Normal
Heavy
Specify the relative weight of the custom paper loaded.
Notes:
Normal is the factory default setting.
The options appear only when the custom type is supported.
Paper Loading menu
Use To
Recycled Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Recycled as the paper type.
Bond Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Bond as the paper type.
Letterhead Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Letterhead as the paper type.
Preprinted Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Preprinted as the paper type.
Colored Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Colored as the paper type.
Notes:
Duplex sets twosided printing as the default for all print jobs unless onesided printing is set from Printing
Preferences or Print dialog.
If Duplex is selected, then all print jobs are sent through the duplex unit, including onesided jobs.
O is the factory default setting for all the menus.
Understanding the printer menus 121
Use To
Light Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Light as the paper type.
Heavy Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Heavy as the paper type.
Custom [x] Loading
Duplex
O
Determine and set twosided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only if the custom type is
supported.
Notes:
Duplex sets twosided printing as the default for all print jobs unless onesided printing is set from Printing
Preferences or Print dialog.
If Duplex is selected, then all print jobs are sent through the duplex unit, including onesided jobs.
O is the factory default setting for all the menus.
Custom Types menu
Use To
Custom Type [x]
Paper
Card Stock
Transparency
Rough/Cotton
Labels
Envelope
Associate a paper or specialty media type with a Custom Type [x] name.
Notes:
Paper is the factory default setting for Custom Type [x].
The specialty media type must be supported in the selected tray or
feeder in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Rough/Cotton
Labels
Envelope
Cotton
Specify a paper type when the Recycled setting is selected in other menus.
Notes:
Paper is the factory default setting.
The Recycled paper type must be supported in the selected tray or
feeder in order to print from that source.
Custom Names menu
Use To
Custom Name [x] Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.
Note: This menu item appears only in touchscreen printer models.
Understanding the printer menus 122
Universal Setup menu
Use To
Units of Measure
Inches
Millimeters
Identify the units of measure.
Notes:
Inches is the US factory default setting.
Millimeters is the international factory default setting.
Portrait Width
3–8.5 inches
76–216 mm
Set the portrait width.
Notes:
If the width exceeds the maximum, then the printer uses the
maximum width allowed.
8.5 inches is the US factory default setting. You can increase
the width in 0.01inch increments.
216 mm is the international factory default setting. You can
increase the width in 1mm increments.
Portrait Height
3–14.17 inches
76–360 mm
Set the portrait height.
Notes:
If the height exceeds the maximum, then the printer uses the
maximum height allowed.
14 inches is the US factory default setting. You can increase the
height in 0.01inch increments.
356 mm is the international factory default setting. You can
increase the height in 1mm increments.
Feed Direction
Short Edge
Long Edge
Specify the feed direction if the paper can be loaded in either
direction.
Notes:
Short Edge is the factory default setting.
Long Edge appears only when the longest edge is shorter than
the maximum width supported in the tray.
Reports menu
Reports menu
Use To
Menu Settings Page Print a report containing information about the paper loaded in trays,
installed memory, total page count, alarms, timeouts, control panel
language, TCP/IP address, status of supplies, status of the network
connection, and other information.
Device Statistics Print a report containing printer statistics, such as supply information and
details about printed pages.
Understanding the printer menus 123
Use To
Network Setup Page Print a report containing information about the network printer settings, such
as the TCP/IP address information.
Note: This menu item appears only in network printers or in printers
connected to print servers.
Profiles List Print a list of profiles stored in the printer.
Note: This menu item appears only when LDSS is enabled.
Print Fonts
PCL Fonts
PostScript Fonts
Print a report of all the fonts available for the printer language currently set
in the printer.
Note: A separate list is available for PCL and PostScript emulations.
Print Directory Print a list of all the resources stored in an optional flash memory card.
Notes:
Job Buer Size must be set to 100%.
Make sure the optional flash memory card is installed correctly and
working properly.
This menu item appears only when an optional flash memory card is
installed.
Asset Report Print a report containing printer asset information, such as serial number
and model name.
Event Log Summary Print a report containing a summary of all logged events.
Network/Ports menu
Active NIC menu
Use To
Active NIC
Auto
[list of available network cards]
Notes:
Auto is the factory default setting.
This menu item appears only when an optional network card is installed.
Standard Network or Network [x] menu
Note: Only active ports appear in this menu.
Use To
Energy Ecient Ethernet
Enable
Disable
Reduce power consumption when the printer receives no data from the
Ethernet network.
Note: Enable is the factory default setting.
Understanding the printer menus 124
Use To
PCL SmartSwitch
On
O
Set the printer to automatically switch to PCL emulation when a print job
requires it, regardless of the default printer language.
Notes:
On is the factory default setting.
If PCL SmartSwitch is disabled, then the printer does not examine
incoming data and it uses the default printer language specified in the
Setup menu.
PS SmartSwitch
On
O
Set the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language.
Notes:
On is the factory default setting.
If PS SmartSwitch is disabled, then the printer does not examine
incoming data and it uses the default printer language specified in the
Setup menu.
NPA Mode
O
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
Auto is the factory default setting.
The printer automatically restarts when the setting is changed from the
control panel.
Network Buer
Auto
3KB to [maximum size allowed]
Set the size of the network input buer.
Notes:
Auto is the factory default setting.
The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
To increase the maximum size range for the Network Buer, disable or
reduce the size of the parallel, serial, and USB buers.
The printer automatically restarts when the setting is changed from the
control panel.
Job Buering
O
On
Auto
Temporarily store print jobs in the printer hard disk before printing. This menu
only appears when a formatted disk is installed.
Notes:
O is the factory default setting.
The printer automatically restarts when the setting is changed from the
control panel. The menu selection is then updated.
Mac Binary PS
On
O
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Note: Auto is the factory default setting.
Understanding the printer menus 125
Use To
Standard Network Setup OR
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Show and set the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a
wireless network.
Reports menu
To access the menu, navigate to any of the following:
Network/Ports menu > Networks/Ports > Standard Network > Standard Network Setup > Reports
Network/Ports menu > Networks/Ports > Network [x] > Network [x] Setup > Reports
Use To
Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP
address.
Network Card menu
Use To
View Card Status
Connected
Disconnected
View the connection status of the network card.
View Card Speed View the speed of an active network card.
Network Address
UAA
LAA
View the network addresses.
Job Timeout
0–255 seconds
Set the amount of time it takes for a network print job to be canceled.
Notes:
90 seconds is the factory default setting.
A setting value of 0 disables the timeout.
If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page
O
On
Enable banner pages.
Note:
O
is the factory default setting
Understanding the printer menus 126
TCP/IP menu
To access the menu, navigate to any of the following:
Network/Ports > Standard Network > Standard Network Setup > TCP/IP
Network/Ports > Network [x] > Network [x] Setup > TCP/IP
Note: This menu is available only in network printers or printers connected to print servers.
Use To
Set Hostname Set the host name.
Notes:
This setting can be changed only from the Embedded Web Server.
The host name is limited to 15 characters, and accepts USASCII,
alphanumeric characters and hyphen only.
IP Address View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto
IP settings to O. It also sets Enable BOOTP and Enable RARP to O on
systems that support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCP
On
O
Specify the DHCP address and parameter assignment.
Note: On is the factory default setting.
Enable RARP
On
O
Specify the RARP address assignment setting.
Notes:
On is the factory default setting.
This menu item appears only in touchscreen printer models.
Enable BOOTP
On
O
Specify the BOOTP address assignment setting.
Notes:
On is the factory default setting.
This menu item appears only in touchscreen printer models.
Enable AutoIP
Ye s
No
Specify the Zero Configuration Networking setting.
Note: Yes is the factory default setting.
Enable FTP/TFTP
Ye s
No
Enable the built-in FTP server, which lets you send files to the printer using File
Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Ye s
No
Enable the built-in Web server (Embedded Web Server). When enabled, the
printer can be monitored and managed remotely using a Web browser.
Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Understanding the printer menus 127
Use To
Enable DDNS
Ye s
No
View or change the current DDNS setting.
Note: Yes is the factory default setting.
Enable mDNS
Ye s
No
View or change the current mDNS setting.
Note: Yes is the factory default setting.
DNS Server Address View or change the current DNS server address.
Backup DNS Server Address View or change the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
Enable HTTPS
Ye s
No
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to any of the following:
Network/Ports > Standard Network > Standard Network Setup > IPv6
Network/Ports > Network [x] > Network [x] Setup > IPv6
Note: This menu is available only in network printers or printers connected to print servers.
Use To
Enable IPv6
On
O
Enable Internet Protocol Version Six (IPv6) in the printer.
IPv6 uses bigger numbers to create IP addresses.
Note: On is the factory default setting.
Auto Configuration
On
O
Specify whether or not the network adapter accepts the automatic
IPv6 address configuration entries provided by a router.
Note: On is the factory default setting.
Set Hostname
*
Set the host name.
Note: The host name is limited to 15 characters, and accepts
USASCII, alphanumeric characters and hyphen only.
View Address
*
View the current IPv6 addresses.
View Router Address
*
View the current router address.
Enable DHCPv6
On
O
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
*
These settings can be changed only from the Embedded Web Server.
Understanding the printer menus 128
Wireless menu
Note: This menu is available only in printers connected to a wireless network or printer models that have a
wireless network adapter.
To access the menu, navigate to:
Network/Ports > Network [x] > Network [x] Setup > Wireless
Use To
WiFi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given period of time.
Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Enable/Disable WPS Autodetection
Enable
Disable
Automatically detect the connection method that an access point
with WPS uses—Start Push Button Method or Start PIN Method.
Note: Disable is the factory default setting.
Network Mode
BSS Type
Infrastructure
Ad hoc
Specify the network mode.
Notes:
Infrastructure is the factory default setting. This lets the printer
access a network using an access point.
Ad hoc configures wireless connection directly between the
printer and a computer.
Compatibility
802.11b/g
802.11b/g/n
Specify the wireless standard for the wireless network.
Note: 802.11b/g/n is the factory default setting.
Choose Network Select an available network for the printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method for the wireless network.
AppleTalk menu
To access the menu, navigate to either of the following:
Network/Ports > Standard Network > Standard Network Setup > AppleTalk
Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use To
Activate
Ye s
No
Enable or disable AppleTalk support.
Note: No is the factory default setting.
Understanding the printer menus 129
Use To
View Name Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded
Web Server.
View Address Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded
Web Server.
Set Zone
[list of zones available on the
network]
Provide a list of AppleTalk zones available on the network.
Note: The default zone for the network is the factory default setting.
Standard USB menu
Use To
PCL SmartSwitch
On
O
Set the printer to automatically switch to PCL emulation when a print job
received through a USB port requires it, regardless of the default printer
language.
Notes:
On is the factory default setting.
When set to O, the printer does not examine incoming data. The printer
uses PostScript emulation if the PS SmartSwitch is set to On. It uses the
default printer language
specified
in the Setup menu if the PS
SmartSwitch is set to O.
PS SmartSwitch
On
O
Set the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
On is the factory default setting.
When set to
O,
the printer does not examine incoming data. The printer
uses PCL emulation if the PCL SmartSwitch is set to On. It uses the
default printer language
specified
in the Setup menu if the PCL
SmartSwitch is set to O.
NPA Mode
On
O
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
The printer automatically restarts when changing the setting from the
printer control panel. The menu selection is then updated.
Understanding the printer menus 130
Use To
USB Buer
Disabled
Auto
3K to [maximum size allowed]
Set the size of the USB input buer.
Notes:
Auto is the factory default setting.
Disabled turns o job buering. Any jobs already buered on the printer
hard disk are printed before normal processing resumes.
The USB buer size value can be changed in 1-K increments.
The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
To increase the maximum size range for the USB Buer, disable or
reduce the size of the parallel, serial, and network buers.
The printer automatically restarts when the setting is changed from the
printer control panel. The menu selection is then updated.
Job Buering
O
On
Auto
Temporarily store print jobs in the printer hard disk before printing.
Notes:
O is the factory default setting.
On buers jobs on the printer hard disk.
Auto buers print jobs only if the printer is busy processing data from
another input port.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
On
O
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
Auto is the factory default setting.
On processes raw binary PostScript print jobs.
O filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Set the network address information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Set the netmask information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Set the gateway information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
Parallel [x] menu
Note: This menu appears only when an optional parallel card is installed.
Understanding the printer menus 131
Use To
PCL SmartSwitch
On
O
Set the printer to automatically switch to PCL emulation when a print job
received through a serial port requires it, regardless of the default printer
language.
Notes:
On is the factory default setting.
When set to O, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if PS SmartSwitch is
set to O.
PS SmartSwitch
On
O
Set the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language.
Notes:
On is the factory default setting.
When set to
O,
the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default
printer language
specified
in the Setup menu if PCL SmartSwitch is set to
O.
NPA Mode
On
O
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
Auto is the factory default setting.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Parallel Buer
Disabled
Auto
3K to [maximum size allowed]
Set the size of the parallel input buer.
Notes:
Auto is the factory default setting.
Disabled turns o job buering. Any print jobs already buered on the
printer hard disk are printed before normal processing resumes.
The parallel buer size setting can be changed in 1KB increments.
The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
To increase the maximum size range for the Parallel Buer, disable or
reduce the size of the USB, serial, and network buers.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 132
Use To
Job Buering
O
On
Auto
Temporarily store print jobs on the printer hard disk before printing.
Notes:
O is the factory default setting.
On buers print jobs on the printer hard disk.
Auto buers print jobs only if the printer is busy processing data from
another input port.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
O
Enable bidirectional communication through the parallel port.
Notes:
On is the factory default setting.
O disables parallel port negotiation.
Protocol
Standard
Fastbytes
Specify the parallel port protocol.
Notes:
Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
Standard tries to resolve parallel port communication problems.
Honor Init
On
O
Determine if the printer honors printer hardware initialization requests from the
computer.
Notes:
O is the factory default setting.
The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time
the computer is turned on.
Parallel Mode 2
On
O
Determine if the parallel port data is sampled on the leading or trailing edge of
a strobe.
Note: On is the factory default setting.
Mac Binary PS
On
O
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
Auto is the factory default setting.
O filters print jobs using the standard protocol.
On processes raw binary PostScript print jobs.
ENA Address
yyy.yyy.yyy.yyy
Set the network address information for an external print server.
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Set the netmask information for an external print server.
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
Understanding the printer menus 133
Use To
ENA Gateway
yyy.yyy.yyy.yyy
Set the gateway information for an external print server.
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
SMTP Setup menu
Use To
Primary SMTP Gateway Specify SMTP server gateway and port information.
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specify the amount of time in seconds before the server stops trying
to send an email.
Note: 30 is the factory default setting.
Reply Address Specify a reply address of up to 128 characters in the e-mail sent by
the printer.
Use SSL
Disabled
Negotiate
Required
Set the printer to use SSL for increased security when connecting to
the SMTP server.
Notes:
Disabled is the factory default setting.
When the Negotiate setting is used, the SMTP server
determines if SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAMMD5
DigestMD5
NTLM
Kerberos 5
Specify the type of user authentication required for scan to email
privileges.
Note: “No authentication required” is the factory default setting.
Understanding the printer menus 134
Use To
DeviceInitiated Email
None
Use Device SMTP Credentials
Specify what credentials will be used when communicating to the
SMTP server.
Notes:
None is the factory default setting for DeviceInitiated Email
and UserInitiated Email.
“Device Userid” and “Device password” are used to log in to
the SMTP server when Use Device SMTP Credentials is
selected.
UserInitiated Email
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session Email address and
Password
Prompt user
Device Userid
Device password
Kerberos 5 Realm
NTLM Domain
Security menu
Miscellaneous Security Settings menu
Use To
Login Restrictions
Login failures*
Failure time frame*
Lockout time*
Panel Login Timeout
Remote Login Timeout
Limit the number and time frames of failed login attempts from the printer
control panel before all users are locked out.
Notes:
“Login failures” specifies the number of failed login attempts before users
are locked out. Settings range from 1–10. 3 attempts is the factory default
setting.
“Failure time frame”
specifies
the time frame during which failed login
attempts can be made before users are locked out. Settings range from
1–60 minutes. 5 minutes is the factory default setting.
“Lockout time”
specifies
how long users are locked out after exceeding
the login failures limit. Settings range from 1–60 minutes. 5 minutes is the
factory default setting.
Panel Login Timeout
specifies
how long the printer remains idle on the
home screen before automatically logging the user o. Settings range
from 1–900 seconds. 3 seconds is the factory default setting.
Remote Login Timeout
specifies
how long a remote interface remains
idle before automatically logging the user o. Settings range from 1–120
minutes. 10 minutes is the factory default setting.
Minimum PIN Length
1–16
Limit the digit length of the PIN.
Note: 4 is the factory default setting.
* These menus appear only in touch-screen printer models.
Understanding the printer menus 135
Confidential Print menu
Use To
Max Invalid PIN
O
2–10
Limit the number of times an invalid PIN can be entered.
Notes:
This menu appears only when a formatted, non-defective printer hard disk is
installed.
Once the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job Expiration
O
1 hour
4 hours
24 hours
1 week
Limit the amount of time a confidential print job stays in the printer before it is deleted.
Notes:
If the “Confidential Job Expiration” setting is changed while confidential print
jobs reside in the printer RAM or printer hard disk, then the expiration time for
those print jobs does not change to the new default value.
If the printer is turned o, then all confidential jobs held in the printer RAM are
deleted.
Repeat Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs.
Verify Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs needing verification.
Reserve Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs for printing at a later time.
Note: O is the factory default setting.
Understanding the printer menus 136
Security Audit Log menu
Use To
Export Log Let an authorized user export the audit log.
Notes:
To export the audit log from the printer control panel, connect a flash
drive to the printer.
You can also download the audit log from the Embedded Web Server,
and then save it on your computer.
Delete Log
Delete now
Do not delete
Specify whether or not audit logs are deleted.
Note: Delete now is the factory default setting.
Configure Log
Enable Audit
Ye s
No
Enable Remote Syslog
No
Ye s
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specify how and whether or not audit logs are created.
Notes:
Enable Audit determines if events are recorded in the secure audit log
and remote syslog. No is the factory default setting.
Enable Remote Syslog determines if logs are sent to a remote server. No
is the factory default setting.
Remote Syslog Facility determines the value used to send logs to the
remote syslog server. 4 is the factory default setting.
If the security audit log is activated, then the severity value of each event
is recorded. 4 is the factory default setting.
Erase Temporary Data Files menu
Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by
the file system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros,
and held jobs.
Note: This menu appears only when a formatted, working printer hard disk is installed.
Use To
Wiping Mode
Auto
Specify the mode for erasing temporary data files.
Automatic Method
Single pass
Multiple pass
Mark all disk space used by a previous print job. This method does not permit
the file system to reuse this space until it has been cleared.
Notes:
“Single pass” is the factory default setting.
Only automatic wiping enables users to erase temporary data
files
without having to turn o the printer for an extended amount of time.
Highly
confidential
information should be erased using only the Multiple
pass method.
Understanding the printer menus 137
Set Date and Time menu
Use To
Current Date and Time Show the current date and time settings for the printer.
Manually Set Date and Time
[input date/time]
Enter the date and time.
Notes:
For touchscreen printer models, date and time are set in YYYY-MM-DD
HH:MM format.
Manually setting the date and time sets Enable NTP to No.
For nontouchscreen printer models, the wizard lets you set the date
and time in YYYYMMDDHH:MM format.
Time Zone
[list of time zones]
Select the time zone.
Note: GMT is the factory default setting for nontouchscreen printer models.
Automatically observe DST
On
O
Set the printer to use the applicable daylight saving time (DST) start and end
times associated with the printer Time Zone setting.
Note: On is the factory default setting.
Enable NTP
On
O
Enable Network Time Protocol, which synchronizes the clocks of devices on a
network.
Notes:
On is the factory default setting.
The setting is turned o if you manually set the date and time.
Understanding the printer menus 138
Settings menu
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text that appears on the display.
Note: Not all languages are available for all models. You may
need to install special hardware for some languages.
Show Supply Estimates
Show estimates
Do not show estimates
View supplies estimates on the control panel, Embedded Web
Server, menu settings, and device statistics reports.
Eco-Mode
O
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
O is the factory default setting. This setting resets the
printer to its factory default settings.
Setting EcoMode to Energy or Paper may aect printer
performance, but not print quality.
Quiet Mode
O
On
Reduce the printer noise.
Note: O is the factory default setting.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 139
Use To
Run Initial Setup
Ye s
No
Run the setup wizard.
Keyboard
1
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key [x]
Specify a language and custom key information for the
keyboard on the display.
Paper Sizes
US
Metric
Specify the unit of measurement for paper sizes.
Notes:
US is the factory default setting.
The country or region that you selected in the initial
setup wizard determines the initial paper size setting.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 140
Use To
Displayed Information
1
Left side
Right side
Specify the display information in the upper corners of the
home screen.
Select from the following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:
IP Address is the factory default setting for Left side.
Date/Time is the factory default setting for Right side.
Displayed Information
1
Custom Text [x]
Specify the text to display in the upper corners of the home
screen.
Note: You can type up to 32 characters.
Displayed Information (continued)
1
Black Toner
Specify the display information for Black Toner.
Select from the following options:
When to display
Do not display
Display
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
Do not display is the factory default setting for When to
display.
Default is the factory default setting for Message to
display.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 141
Use To
Displayed Information (continued)
1
Paper Jam
Load Paper
Service Errors
Customize the display information for certain menus.
Select from the following options:
Display
Ye s
No
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
No is the factory default setting for Display.
Default is the factory default setting for Message to
display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Solutions
1
Bookmarks
1
Jobs by User
1
Forms and Favorites
1
Change the icons that appear on the home screen.
Select from the following options:
Display
Do not display
Date Format
1
MMDDYYYY
DDMMYYYY
YYYYMMDD
Format the printer date.
Note: MMDDYYYY is the U.S. factory default setting. DD-
MM-YYYY is the international factory default setting.
Time Format
1
12 hour A.M./P.M.
24 hour clock
Format the printer time.
Note: 12 hour A.M./P.M. is the factory default setting.
Screen Brightness
1
20–100
Specify the brightness of the display.
Note: 100 is the factory default setting.
Audio Feedback
1
Button Feedback
On
O
Speaker Volume
1–10
Set button volume and feedback.
Notes:
On is the factory default setting for Button Feedback.
5 is the factory default setting for Speaker Volume.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 142
Use To
Show Bookmarks
1
Ye s
No
Specify whether to display Bookmarks from the Held Jobs
area.
Note: Yes is the factory default setting.
Web Page Refresh Rate
1
30–300
Specify the number of seconds between Embedded Web
Server refreshes.
Note: 120 is the factory default setting.
Contact Name
1
Specify a contact name for the printer.
Note: The contact name is stored on the Embedded Web
Server.
Location
1
Specify the printer location.
Note: The location is stored on the Embedded Web Server.
Alarms
1
Alarm Control
Cartridge Alarm
Set an alarm when the printer requires user intervention.
Select from the following options:
O
Single
Continuous
Notes:
Single is the factory default setting for Alarm Control.
O is the factory default setting for Cartridge Alarm.
Timeouts
Standby Mode
1
Disabled
1–240
Set the duration of idle time before the printer enters a lower
power state.
Note: 15 minutes is the factory default setting.
Timeouts
Sleep Mode
Disabled
1–120
Set the idle time before the printer begins operating in Sleep
Mode.
Notes:
20 minutes is the factory default setting.
Disabled appears only when Energy Conserve is set to
O.
Lower settings conserve more energy, but may require
longer warmup times.
Timeouts
Print with Display
O
Allow printing with display
o
Display on when printing
Print a job with the display turned o.
Note: Display on when printing is the factory default setting.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 143
Use To
Timeouts
Hibernate Timeout
Disabled
20 minutes
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days
1 week
2 weeks
1 month
Set the time before the printer enters Hibernate mode.
Note: 3 days is the factory default setting.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to Hibernate mode even if there is an active
Ethernet connection.
Note: Hibernate is the factory default setting.
Timeouts
Screen Timeout
15 sec–300 sec
Set the idle time before the display automatically returns to
Ready state.
Note: 30 seconds is the factory default setting.
Timeouts
Prolong Screen Timeout
1
On
O
Remain in the same location and reset the Screen Timeout
timer instead of returning to the home screen.
Note:
O
is the factory default setting.
Timeouts
Print Timeout
Disabled
1 sec–255 sec
Set the printer to end a print job after it has been idle for the
specified amount of time.
Notes:
90 seconds is the factory default setting.
When the timer expires, any partially printed page still in
the printer is printed.
Print Timeout is available only when using PCL
emulation.
Timeouts
Wait Timeout
Disabled
15 sec–65535 sec
Set the time the printer waits to receive data from the host.
Notes:
40 seconds is the factory default setting.
Wait Timeout is available only when the printer is using
PostScript emulation.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 144
Use To
Timeouts
Job Hold Timeout
1
5 sec–255 sec
Set the time the printer waits for user intervention before it
holds jobs that require unavailable resources.
Notes:
30 seconds is the factory default setting.
This menu item appears only when hard disk is installed.
Error Recovery
Auto Reboot
Reboot when idle
Reboot always
Reboot never
Set the printer to restart when an error occurs.
Note: Reboot always is the factory default setting.
Error Recovery
Max Auto Reboots
1–20
Determine the number of automatic reboots that the printer
can perform.
Note: 2 is the factory default setting.
Print Recovery
Auto Continue
Disabled
5 sec –255 sec
Let the printer automatically continue printing from certain
oine situations when these are not resolved within the
specified time period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
On
O
Auto
Specify whether the printer reprints jammed pages.
Note: Auto is the factory default setting. The printer reprints
jammed pages unless other printer tasks need the memory
required to hold the pages.
Print Recovery
Jam Assist
On
O
Set the printer to check for jammed paper automatically.
Note: On is the factory default setting.
Print Recovery
Page Protect
O
On
Set the printer to print the correct output for a page.
Note:
O
is the factory default setting.
Accessibility Settings
1
Prolong Screen Timeout
O
On
Remain in the same location and reset the Screen Timeout
timer instead of returning to the home screen.
Note:
O
is the factory default setting.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 145
Use To
Accessibility Settings
1
Speech Rate
Very Slow
Slow
Normal
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Adjust the Voice Guidance speaking rate.
Note: Normal is the factory default setting.
Accessibility Settings
1
Headphone Volume
1–10
Set the headphones volume.
Note: 5 is the factory default setting.
Information Sent to Lexmark
Supplies and Page Usage (Anonymous)
On
O
Send anonymous device usage information to Lexmark.
Note: The default value depends on what you selected
during the initial setup.
Information Sent to Lexmark
Device Performance (Anonymous)
On
O
Send anonymous device function and error information to
Lexmark.
Note: The default value depends on what you selected
during the initial setup.
Information Sent to Lexmark
Start Send
Stop Send
Set the time for sending anonymous information to Lexmark.
Press Sleep Button
Do nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Sleep is the factory default setting.
Press and Hold Sleep Button
Do nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a long
press of the Sleep button.
Note: Do nothing is the factory default setting.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Understanding the printer menus 146
Use To
Factory Defaults
Do Not Restore
Restore Now
Restore the printer factory default settings.
Notes:
Do Not Restore is the factory default setting.
Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in the RAM are deleted. Downloads
stored in the flash memory or on a hard disk are not
aected.
Custom Home Message
2
O
IP Address
Hostname
Contact Name
Location
Zero Configuration Name
Custom Text [x]
Select a custom home message that appears as an alternating
display of the printer status.
Note: O is the factory default setting.
Export Configuration File
1
Export
Export configuration files to a flash drive.
1
This menu item appears only in touchscreen printer models.
2
This menu item appears only in nontouchscreen printer models.
Flash Drive menu
Note: This menu appears only in touchscreen printer models.
Use To
Copies
1–999
Specify a default number of copies for each print job.
Note: 1 is the factory default setting.
Paper Source
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Note: Tray 1 (standard tray) is the factory default setting.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: “(1,2,3) (1,2,3)” is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Specify whether prints are on one side or on both sides of the paper.
Note: 1 sided is the factory default setting.
Understanding the printer menus 147
Use To
Duplex Binding
Long Edge
Short Edge
Define binding for duplexed pages in relation to paper orientation.
Notes:
Long Edge is the factory default setting. Long Edge assumes binding
along the long edge of the page (left edge for portrait and top edge for
landscape).
Short Edge assumes binding along the short edge of the page (top edge
for portrait and left edge for landscape).
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation of a multiplepage document.
Note: Auto is the factory default setting. The printer chooses between
portrait and landscape.
Paper Saver
O
2Up
3Up
4Up
6Up
9Up
12Up
16Up
Specify that multiplepage images be printed on one side of a paper.
Notes:
O is the factory default setting.
The number selected is the number of page images that will print per
side.
Paper Saver Border
None
Solid
Print a border on each page image.
Note: None is the factory default setting.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiplepage images.
Notes:
Horizontal is the factory default setting.
Positioning depends on the number of page images and whether they
are in portrait or landscape orientation.
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
O is the factory default setting. No separator sheets are included in the
print job.
Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a
blank page is inserted between each set of printed pages, such as after
all page 1's and after all page 2's.
Between Jobs inserts a blank sheet between print jobs.
Between Pages inserts a blank sheet between each page of the print job.
This setting is useful when printing transparencies or inserting blank
pages in a document for notes.
Understanding the printer menus 148
Use To
Separator Sheet Source
Tray [x]
Multipurpose Feeder
Specify the paper source for separator sheets.
Notes:
Tray 1 (standard tray) is the factory default setting.
From the Paper menu, Configure MP must be set to Cassette in order for
Multipurpose Feeder to appear as a menu setting.
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Print Settings
Setup menu
Use To
Printer Language
PCL Emulation
PS Emulation
Set the default printer language.
Notes:
PCL Emulation is the factory default setting.
PostScript emulation uses a PostScript interpreter for
processing print jobs.
PCL Emulation uses a PCL interpreter for processing
print jobs.
Setting a printer language default does not prevent a
software program from sending print jobs that use
another printer language.
Print Area
Normal
Whole Page
Set the logical and physical printable area.
Notes:
Normal is the factory default setting. When attempting to
print data in the nonprintable area defined by the
Normal setting, the printer clips the image at the
boundary.
Whole Page allows the image to be moved into the
nonprintable area
defined
by the Normal setting. This
setting aects only pages printed using a PCL 5e
interpreter and has no eect on pages printed using the
PCL XL or PostScript interpreter.
Understanding the printer menus 149
Use To
Download Target
RAM
Flash
Set the storage location for downloads.
Notes:
RAM is the factory default setting. Storing downloads in
the RAM is temporary.
Storing downloads in a flash memory or on a printer hard
disk places them in permanent storage. Downloads
remain in the flash memory or printer hard disk even
when the printer is turned
o.
This menu item appears only when a flash or disk option
is installed.
Resource Save
On
O
Specify how the printer handles temporary downloads, such
as fonts and macros stored in the RAM, when the printer
receives a print job that requires more memory than is
available.
Notes:
O is the factory default setting. O sets the printer to
retain downloads only until memory is needed.
Downloads are deleted in order to process print jobs.
On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, then Memory Full 38 appears on the printer
display, but downloads are not deleted.
Print All Order
Alphabetical
Oldest First
Newest First
Specify the order in which held and confidential jobs are
printed when Print All Order is selected.
Note: Alphabetical is the factory default setting.
Finishing menu
Use To
Sides (Duplex)
1 sided
2 sided
Specify whether twosided printing is set as the default for all print jobs.
Notes:
1 sided is the factory default setting.
You can set twosided printing from the printer software.
Duplex Binding
Long Edge
Short Edge
Define the way twosided pages are bound and printed.
Notes:
Long Edge is the factory default setting. Long Edge binds pages along
their long edge (left edge for portrait and top edge for landscape).
Short Edge binds pages along their short edge (top edge for portrait and
left edge for landscape).
Copies
1–999
Specify the default number of copies for each print job.
Note: 1 is the factory default setting.
Understanding the printer menus 150
Use To
Blank Pages
Do Not Print
Print
Specify whether to insert blank pages in a print job.
Note: Do Not Print is the factory default setting.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: (1,2,3) (1,2,3) is the factory default setting.
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets.
Notes:
O is the factory default setting.
Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to (1,1,1) (2,2,2). If Collate is set to (1,2,3) (1,2,3), then a blank
page is inserted between each set of printed pages.
Between Jobs inserts a blank sheet between print jobs.
Between Pages inserts a blank sheet between each page of a print job.
This setting is useful when printing transparencies or when inserting
blank pages in a document.
Separator Source
Tray [x]
MP Feeder
Specify the paper source for separator sheets.
Note: Tray 1 (standard tray) is the factory default setting.
Paper Saver
O
2Up
3Up
4Up
6Up
9Up
12Up
16Up
Print multiplepage images on one side of a paper.
Notes:
O is the factory default setting.
The number selected is the number of page images that print per side.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiplepage images when using Paper Saver.
Notes:
Horizontal is the factory default setting.
Positioning depends on the number of page images and whether they
are in portrait or landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation of a multiplepage document.
Note: Auto is the factory default setting. The printer chooses between
portrait and landscape.
Paper Saver Border
None
Solid
Print a border when using Paper Saver.
Note: None is the factory default setting.
Understanding the printer menus 151
Quality menu
Use To
Print Resolution
300 dpi
600 dpi
1200 dpi
1200 Image Q
2400 Image Q
Specify the printed output resolution in dots per inch.
Note: 600 dpi is the factory default setting.
Pixel Boost
O
Fonts
Horizontally
Vertically
Both directions
Enable more pixels to print in clusters for clarity, in order to enhance images
horizontally or vertically, or to enhance fonts.
Note:
O
is the factory default setting.
Toner Darkness
1–10
Lighten or darken the printed output.
Notes:
8 is the factory default setting.
Selecting a smaller number can help conserve toner.
Enhance Fine Lines
On
O
Enable a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts.
Notes:
O is the factory default setting.
To set this option using the Embedded Web Server, type the network printer
IP address in the Web browser address field.
Gray Correction
Auto
O
Automatically adjust the contrast enhancement applied to images.
Note: Auto is the factory default setting.
Brightness
6 to 6
Adjust the printed output either by lightening or darkening it. You can conserve
toner by lightening the output.
Note: 0 is the factory default setting.
Contrast
0–5
Adjust the contrast of printed objects.
Note: 0 is the factory default setting.
Job Accounting menu
Note: This menu item appears only when a printer hard disk is installed. Make sure that the hard disk is not
read/write or writeprotected.
Use To
Job Accounting Log
O
On
Set if the printer creates a log of the print jobs it receives.
Note: O is the factory default setting.
Understanding the printer menus 152
Use To
Job Accounting Utilities Print and delete log files or export them to a flash drive.
Accounting Log Frequency
Daily
Weekly
Monthly
Set how often a log file is created.
Note: Monthly is the factory default setting.
Log Action at End of Frequency
None
Email Current Log
Email & Delete Current Log
Post Current Log
Post & Delete Current Log
Set how the printer responds when the frequency threshold expires.
Note: None is the factory default setting.
Log Near Full Level
O
1–99
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Note: 5 is the factory default setting.
Log Action at Near Full
None
Email Current Log
Email & Delete Current Log
Email & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Set how the printer responds when the hard disk is nearly full.
Notes:
None is the factory default setting.
The value
defined
in Log Near Full Level determines when this action is
triggered.
Log Action at Full
None
Email & Delete Current Log
Email & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Set how the printer responds when disk usage reaches the maximum limit
(100MB).
Note: None is the factory default setting.
URL to Post Logs Set where the printer posts job accounting logs.
Email to Send Logs Specify the email address to which the device sends job accounting logs.
Log File Prefix Specify the prefix you want for the log file name.
Note: The current host name
defined
in the TCP/IP menu is used as the
default log
file
prefix.
Understanding the printer menus 153
Utilities menu
Use To
Remove Held Jobs
Confidential
Held
Not Restored
All
Delete confidential and held jobs from the printer hard disk.
Notes:
Selecting a setting aects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are
not
aected.
Not Restored removes all Print and Hold jobs that are not restored from
the printer hard disk or memory.
Format Flash
Ye s
No
Format the flash memory.
Warning—Potential Damage: Do not turn
o
the printer while the
flash
memory is being formatted.
Notes:
Yes deletes all data stored in flash memory.
No cancels the format request.
Flash memory refers to the memory added by installing a flash memory
card in the printer.
The flash memory option card must not be read/write or writeprotected.
This menu item appears only when a nondefective flash memory card is
installed.
Delete Downloads on Disk
Delete Now
Do Not Delete
Delete downloads from the printer hard disk, including all held jobs, buered
jobs, and parked jobs.
Notes:
Delete Now sets the printer to delete the downloads and allows the
display to return to the originating screen after the deletion.
Do Not Delete sets the printer display to return to the main Utilities menu
for touchscreen printer models. When selected in nontouchscreen
printer models, Do Not Delete sets the printer to return to the originating
screen after the deletion.
Activate Hex Trace Assist in isolating the source of a print job problem.
Notes:
When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
To exit or deactivate Hex Trace, turn o or reset the printer.
Coverage Estimator
O
On
Provide an estimate of the percentage coverage of toner on a page. The
estimate is printed on a separate page at the end of each print job.
Note: O is the factory default setting.
Understanding the printer menus 154
XPS menu
Use To
Print Error Pages
O
On
Print a page containing information on errors, including XML markup errors.
Note:
O
is the factory default setting.
PDF menu
Use To
Scale to Fit
Ye s
No
Scale page content to fit the selected paper size.
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Print annotations in a PDF.
Note: Do Not Print is the factory default setting.
PostScript menu
Use To
Print PS Error
On
O
Print a page containing the PostScript error.
Note: O is the factory default setting.
Lock PS Startup Mode
On
O
Disable the SysStart file.
Note:
O
is the factory default setting.
Font Priority
Resident
Flash/Disk
Establish the font search order.
Notes:
Resident is the factory default setting.
This menu item is available only when a formatted
flash
memory
option card or printer hard disk is installed and operating properly.
Make sure the flash memory option or printer hard disk is not
read/write, write, or passwordprotected.
Job Buer Size must not be set to 100%.
Understanding the printer menus 155
PCL Emul menu
Use To
Font Source
Resident
Download
Flash
All
Specify the set of fonts used by the Font Name menu.
Notes:
“Resident” is the factory default setting. “Resident” shows the factory
default set of fonts downloaded in the RAM.
“Download” shows all the fonts downloaded in the RAM.
“Flash” shows all fonts resident in that option. The optional flash
memory card must be properly formatted and cannot be read/write,
write, or passwordprotected.
All” shows all fonts available to any option.
Font Name
Courier 10
Identify a specific font and the option where it is stored.
Note: Courier 10 is the factory default setting. Courier 10 shows the font
name, font ID, and the storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, and D for Download.
Symbol Set
10U PC8
12U PC850
Specify the symbol set for each font name.
Notes:
10U PC8 is the U.S. factory default setting. 12U PC850 is the
international factory default setting.
A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific program, such as math symbols for scientific
text. Only the supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Change the point size for scalable typographic fonts.
Notes:
12 is the factory default setting.
Point size refers to the height of the characters in the font. One point
equals approximately 0.014 inch.
Point sizes can be increased or decreased in 0.25point increments.
PCL Emulation Settings
Pitch
0.08–100
Specify the font pitch for scalable monospaced fonts.
Notes:
10 is the factory default setting.
Pitch refers to the number of fixedspace characters per inch (cpi).
Pitch can be increased or decreased in 0.01cpi increments.
For nonscalable monospaced fonts, the pitch appears on the
display but it cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specify the orientation of text and graphics on the page.
Notes:
Portrait is the factory default setting. Portrait prints text and graphics
parallel to the short edge of the page.
Landscape prints text and graphics parallel to the long edge of the
page.
Understanding the printer menus 156
Use To
PCL Emulation Settings
Lines per Page
1–255
Specify the number of lines that print on each page.
Notes:
60 is the U.S. factory default setting. 64 is the international default
setting.
The printer sets the amount of space between each line based on
the Lines per Page, Paper Size, and Orientation settings. Select the
Paper Size and Orientation you want before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Set the printer to print on A4size paper.
Notes:
198 mm is the factory default setting.
The 203mm setting sets the width of the page to allow printing of
eighty 10pitch characters.
PCL Emulation Settings
Auto CR after LF
On
O
Specify whether the printer automatically performs a carriage return (CR)
after a line feed (LF) control command.
Note:
O
is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
O
Specify whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command.
Note:
O
is the factory default setting.
Tray Renumber
Assign Multipurpose Feeder
O
None
0–199
Assign Tray [x]
O
None
0–199
Assign Manual Paper
O
None
0–199
Assign Manual Env
O
None
0–199
Configure the printer to work with printer software or programs that use
dierent source assignments for trays and feeders.
Notes:
O is the factory default setting.
None cannot be selected. It is only displayed when it is selected by
the PCL 5 interpreter. It also ignores the Select Paper Feed
command.
0–199 allows a custom setting to be assigned.
Understanding the printer menus 157
Use To
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Display the factory default setting assigned to each tray or feeder.
Tray Renumber
Restore Defaults
Ye s
No
Restore all tray and feeder assignments to their factory default settings.
HTML menu
Use To
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Tay
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Set the default font for HTML documents.
Note: The Times font is used in HTML documents that do
not specify a font.
Understanding the printer menus 158
Use To
Font Size
1–255 pt
Set the default font size for HTML documents.
Notes:
12 pt is the factory default setting.
Font size can be increased in 1point increments.
Scale
1–400%
Scale the default font for HTML documents.
Notes:
100% is the factory default setting.
Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Set the page orientation for HTML documents.
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Set the page margin for HTML documents.
Notes:
19 mm is the factory default setting.
Margin size can be increased in 1mm increments.
Backgrounds
Do Not Print
Print
Specify whether to print backgrounds on HTML documents.
Note: Print is the factory default setting.
Image menu
Use To
Auto Fit
On
O
Select the optimal paper size, scaling, and orientation.
Note: On is the factory default setting. It overrides scaling and orientation
settings for some images.
Invert
On
O
Invert bitonal monochrome images.
Notes:
O is the factory default setting.
This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scale the image to fit the selected paper size.
Notes:
Best Fit is the factory default setting.
When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Understanding the printer menus 159
Use To
Orientation
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Set the image orientation.
Note: Portrait is the factory default setting.
Help menu
Menu item Description
Print All Guides Prints all the guides
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other specialty media
Media Guide Provides a list of the paper sizes supported in trays and feeders
Print Defects Guide Provides a template for determining the cause of repeating print quality
defects, and lists settings that can be used to adjust print quality
Menu Map Provides a list of the control panel menus and settings
Information Guide Provides help in locating additional information
Connection Guide Provides information about connecting the printer locally (USB) or to a
network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides information about ordering supplies
Understanding the printer menus 160
Saving money and the environment
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can
significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such
as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see
“Using EcoMode
on page 98.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced
specifically for use in laser printers. For more information on recycled papers that work well with your printer,
see
“Using recycled paper and other oce papers” on page 110.
Conserving supplies
Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more
information, see:
The Notices chapter
The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Saving money and the environment 161
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle
the box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Saving money and the environment 162
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
Do not use household cleaners or detergents, as they may damage the finish of the printer.
Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Ordering parts and supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where
you purchased the printer.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. Use
of third-party supplies or parts can aect warranty coverage. Damage caused by the use of third-party supplies
or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and
parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage
beyond the intended life may damage your Lexmark printer or its associated components.
Maintaining the printer 163
Ordering toner cartridges
Notes:
The estimated cartridge yield is based on the ISO/IEC 19752 standard.
Extremely low print coverage for extended periods of time may negatively aect actual yield.
MS510 and MS610 Return program toner cartridges
Item United
States and
Canada
European
Economic
Area (EEA+)
Rest of Europe,
Middle East,
and Africa
(RoEMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific (RoAP)
Australia and
New Zealand
(ANZ)
Toner cartridge 50F1000 50F2000 50F5H00 50F4000 50F3000 50F3000
High yield
toner cartridge
50F1H00 50F2H00 50F5H00 50F4H00 50F3H00 50F3H00
Extra high yield
toner cartridge
50F1U00 50F2X00 50F5X00 50F4X00 50F3X00 50F3X00
Ultra high yield
toner cartridge
50F1U00 50F2U00 50F5U00 50F4U00 50F3U00 50F3U00
For more information on countries located in each region, go to
www.lexmark.com/regions.
MS510 and MS610 Regular toner cartridges
Item Worldwide
Ultra high yield toner cartridge 50F0UA0
For more information on countries located in each region, go to
www.lexmark.com/regions.
MS517 and MS617 Return program toner cartridges
Item United
States and
Canada
European
Economic
Area (EEA+)
Rest of Europe,
Middle East,
and Africa
(RoEMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific
(RoAP)
Australia and
New Zealand
(ANZ)
Ton er
cartridge
51B1000 51B2000 51B5000 51B4000 51B3000 51B6000
High yield
toner cartridge
51B1H00 51B2H00 51B5H00 51B4H00 51B3H00 51B6H00
Extra high
yield toner
cartridge
51B1X00 51B2X00 51B5X00 51B4X00 51B3X00 51B6X00
For more information on countries located in each region, go to
www.lexmark.com/regions.
Maintaining the printer 164
MS517 and MS617 Regular toner cartridges
Item Worldwide
Extra high yield toner cartridge 51B0XA0
For more information on countries located in each region, go to
www.lexmark.com/regions.
Ordering an imaging unit
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to
exhaustion of toner from toner cartridge.
For more information on replacing the imaging unit, see the instruction sheet that came with the supply.
Part name Lexmark Return Program Regular
Imaging unit 500Z 500ZA
Ordering a maintenance kit
Notes:
Using certain types of paper may require more frequent replacement of the maintenance kit.
The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the
maintenance kit. They can be individually ordered and replaced if necessary.
Contact your service representative to replace the maintenance kit.
Printer model Part number
MS510dn, MS517dn (100v)
40X8439
*
MS610dn, MS617dn (100v)
40X8440
*
MS610de (100v)
40X8441
*
MS510dn, MS517dn (110v) 40X8281
MS610dn, MS617dn (110v) 40X8433
MS610de (110v) 40X8434
MS510dn, MS517dn (220v) 40X8282
MS610dn, MS617dn (220v) 40X8435
MS610de (220v) 40X8436
*
This kit is available only in Japan.
Estimated number of remaining pages
The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy
may vary significantly and is dependent on many factors, such as actual document content, print quality settings,
and other printer settings.
Maintaining the printer 165
The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption
is dierent from the historical printing consumption. Consider the variable level of accuracy before purchasing
or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial
estimates assume future supplies consumption based on the International Organization for Standardization*
test methods and page content.
* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing
until you are ready to use them.
Do not expose supplies to:
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
Replacing supplies
Replacing the toner cartridge
1 Press the button on the right side of the printer, and then open the front door.
2
1
Maintaining the printer 166
2 Pull the toner cartridge out using the handle.
3 Unpack the toner cartridge, and then remove all packing materials.
4 Shake the new cartridge to redistribute the toner.
5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the
side rails inside the printer.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
6 Close the front door.
Maintaining the printer 167
Replacing the imaging unit
1 Press the button on the right side of the printer, and then open the front door.
2
1
2 Pull the toner cartridge out using the handle.
3 Lift the green handle, and then pull the imaging unit out of the printer.
Maintaining the printer 168
4 Unpack the new imaging unit, and then shake it.
5 Remove all packing materials from the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the print
quality of future print jobs.
6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the
arrows on the side rails inside the printer.
Maintaining the printer 169
7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the
side rails inside the printer.
8 Close the front door.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Maintaining the printer 170
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 171
Clearing jams
Avoiding jams
Load paper properly
Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
1
1
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Do not slide paper into the tray. Load paper as shown in the illustration.
Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
Push the tray
firmly
into the printer after loading paper.
Clearing jams 172
Use recommended paper
Use only recommended paper or specialty media.
Do not load paper that is wrinkled, creased, damp, bent, or curled.
Flex, fan, and align the paper edges before loading.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
When Jam Assist is set to On, the printer automatically
flushes
blank pages or pages with partial prints
after a jammed page has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1 Standard bin
2 Multipurpose feeder
3 Tray 1
4 Tray [x]
5 Front door
6 Rear door
Clearing jams 173
Paper jam in the front door
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
1 Open the front door.
2
1
2 Remove the toner cartridge.
3 Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Clearing jams 174
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.
Doing so may aect the quality of future print jobs.
4 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
5 Insert the imaging unit.
Note: Use the arrows inside the printer as guides.
Clearing jams 175
6 Insert the toner cartridge.
7 Close the front door.
8 If necessary, press on the control panel.
Paper jam in the rear door
1 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 176
3 Close the rear door.
4 If necessary, press on the control panel.
Paper jam in the standard bin
1 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
2 If necessary, press on the control panel.
Clearing jams 177
Paper jam in the duplex unit
1 Remove the tray.
1
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Clearing jams 178
Paper jam in trays
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
4 If necessary, press on the control panel.
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 179
3 Flex, fan, and align the paper edges before loading.
4 Reload paper, and then adjust the paper guide.
5 If necessary, press on the control panel.
Clearing jams 180
Troubleshooting
Understanding the printer messages
Cartridge, imaging unit mismatch [41.xy]
1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character
recognition) supplies or non-MICR supplies.
2 Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or
nonMICR supplies.
Notes:
For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or go to
www.lexmark.com.
For more information on MICR, go to www.lexmark.com.
Cartridge nearly low [88.xy]
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
nontouchscreen printer models, press
to confirm.
Cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear
the message and continue printing. For nontouchscreen printer models, press
to
confirm.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
nontouchscreen printer models, press to
confirm.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press on the control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the control
panel.
Select Use current [paper source] on the control panel to clear the message and continue printing
using the current size and type of paper in the tray.
Troubleshooting 181
Cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press on the control panel.
Note: Make sure the paper size and type settings are
specified
in the Paper menu on the control
panel.
Select Use current [paper source] on the control panel to clear the message and continue printing
using the current size and type of paper in the tray.
Cancel the print job.
Change [paper source] to [paper size] load [orientation]
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press on the control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the control
panel.
Select Use current [paper source] on the control panel to clear the message and continue printing
using the current size and type of paper in the tray.
Cancel the print job.
Change [paper source] to [paper type] [paper size] load [orientation]
Try one or more of the following:
Load the correct size and type of paper in the tray, and then press on the control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the control
panel.
Select Use current [paper source] on the control panel to clear the message and continue printing
using the current size and type of paper in the tray.
Cancel the print job.
Close front door
Close the front door of the printer.
Troubleshooting 182
Complex page, some data may not have printed [39]
Try one or more of the following:
From the printer control panel, select Continue to ignore the message and continue printing. For
nontouchscreen printer models, press
to
confirm.
Cancel the current print job. For nontouchscreen printer models, press to
confirm.
Install additional printer memory.
Configuration
change, some held jobs were not restored [57]
Held jobs are invalidated because of any of the following possible changes in the printer:
The printer firmware has been updated.
The tray for the print job is removed.
The print job is sent from a flash drive that is no longer attached to the USB port.
The printer hard disk contains print jobs that were stored when the hard disk was installed in a dierent
printer model.
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models,
press
to confirm.
Defective
flash
detected [51]
Try one or more of the following:
Replace the defective flash memory card.
From the printer control panel, select Continue to ignore the message and continue printing. For
nontouchscreen printer models, press
to
confirm.
Cancel the current print job.
Error reading USB drive. Remove USB.
An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.
Error reading USB hub. Remove hub.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.
Imaging unit low [84.xy]
You may need to order an imaging unit. If necessary, select Continue on the printer control panel to clear
the message and continue printing. For nontouchscreen printer models, press
to
confirm.
Troubleshooting 183
Imaging unit nearly low [84.xy]
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
nontouchscreen printer models, press
to
confirm.
Imaging unit very low, [x] estimated pages remain [84.xy]
You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies"
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
nontouchscreen printer models, press
to
confirm.
Incorrect paper size, open [paper source] [34]
Note: The paper source can be a tray or a feeder.
Try one or more of the following:
Load the correct size of paper in the paper source.
From the printer control panel, select Continue to clear the message and print using a
dierent
paper
source. For nontouchscreen printer models, press
to confirm.
Check the length and width guides of the paper source and make sure the paper is loaded properly.
Make sure the correct paper size and type are
specified
in the Printing Preferences or in the Print dialog.
Make sure the paper size and type are
specified
in the Paper menu on the printer control panel.
Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to
Universal, then make sure the paper is large enough for the data being printed.
Cancel the print job.
Insert Tray [x]
Insert the indicated tray into the printer.
Insucient
memory to support Resource Save feature [35]
Install additional printer memory or select Continue on the printer control panel to disable Resource Save,
clear the message, and continue printing. For nontouchscreen printer models, press
to confirm.
Insucient memory to collate job [37]
Try one or more of the following:
From the printer control panel, select Continue to print the part of the job already stored and begin
collating the rest of the print job. For nontouchscreen printer models, press
to
confirm.
Cancel the current print job.
Troubleshooting 184
Insucient memory for Flash Memory Defragment operation [37]
Try one or more of the following:
From the printer control panel, select Continue to stop the defragmentation and continue printing. For
nontouchscreen printer models, press
to
confirm.
Delete fonts, macros, and other data from the printer memory.
Install additional printer memory.
Insucient memory, some Held Jobs were deleted [37]
The printer deleted some held jobs in order to process current jobs.
Select Continue to clear the message. For non-touch-screen printer models, press
to confirm.
Insucient memory, some held jobs will not be restored [37]
Try one or more of the following:
From the printer control panel, select Continue to clear the message. For non-touch-screen printer
models, press
to
confirm.
Delete other held jobs to free up additional printer memory.
Load [paper source] with [custom string] [paper orientation]
Try one or more of the following:
Load the tray or feeder with the correct size and type of paper.
To use the tray that has the correct size or type of paper, select Finished loading paper on the printer
control panel. For nontouchscreen printer models, press
to
confirm.
Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that
tray. If the printer cannot
find
a tray that has the correct size and type of paper, then it prints from the
default paper source.
Cancel the current job.
Load [paper source] with [custom type name] [paper orientation]
Try one or more of the following:
Load the tray or feeder with the correct size and type of paper.
To use the tray that has the correct size or type of paper, select Finished loading paper on the printer
control panel. For nontouchscreen printer models, press
to
confirm.
Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that
tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the
default paper source.
Cancel the current job.
Troubleshooting 185
Load [paper source] with [paper size] [paper orientation]
Try one or more of the following:
Load the tray or feeder with the correct size of paper.
To use the tray or feeder that has the correct size of paper, select Finished loading paper on the printer
control panel. For nontouchscreen printer models, press
to confirm.
Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that
tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the
default paper source.
Cancel the current job.
Load multipurpose feeder with [custom type name] [orientation]
Try one or more of the following:
Load the multipurpose feeder with the correct paper size and type.
Depending on your printer model, touch Continue or press to clear the message and continue
printing.
Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints
from an automatically selected tray.
Cancel the current job.
Load multipurpose feeder with [custom string] [orientation]
Try one or more of the following:
Load the feeder with the correct paper size and type.
Depending on your printer model, touch Continue or press to clear the message and continue
printing.
Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints
from an automatically selected tray.
Cancel the current job.
Load multipurpose feeder with [paper size] [orientation]
Try one or more of the following:
Load the multipurpose feeder with the correct paper size.
Depending on your printer model, touch Continue or press to clear the message and continue
printing.
Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints
from an automatically selected tray.
Cancel the current job.
Troubleshooting 186
Load multipurpose feeder with [paper type] [paper size] [orientation]
Try one or more of the following:
Load the multipurpose feeder with the correct paper size and type.
Depending on your printer model, touch Continue or press to clear the message and continue
printing.
Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints
from an automatically selected tray.
Cancel the current job.
Maintenance kit nearly low [80.xy]
For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer
support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For nontouchscreen printer
models, press
to confirm.
Maintenance kit low [80.xy]
You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For nontouchscreen printer
models, press
to confirm.
Maintenance kit very low [80.xy]
You may need to replace the maintenance kit very soon. For more information, contact customer support
at
http://support.lexmark.com or your service representative.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
nontouchscreen printer models, press
to
confirm.
Memory full [38]
Try one or more of the following:
From the printer control panel, select Cancel job to clear the message. For nontouchscreen printer
models, press
to confirm.
Install additional printer memory.
Troubleshooting 187
Network [x] software error [54]
Try one or more of the following:
From the printer control panel, select Continue to continue printing. For nontouchscreen printer
models, press
to
confirm.
Turn o the printer, wait for about 10 seconds, and then turn the printer back on.
Update the network firmware in the printer or print server. For more information, visit the Lexmark
support Web site at
http://support.lexmark.com.
NonLexmark [supply type], see User’s Guide [33.xy]
Note: The supply type can be toner cartridge or imaging unit.
The printer has detected a nonLexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components. For more information, see
“Using genuine Lexmark parts and supplies” on page 163.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, press and hold
and the # button on the control panel simultaneously for 15 seconds.
For nontouchscreen printer models, press
and on the control panel simultaneously for 15 seconds
to clear the message and continue printing.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part.
Note: For a list of supported supplies, see the “Ordering supplies” section or go to
www.lexmark.com.
Not enough free space in
flash
memory for resources [52]
Try one or more of the following:
From the printer control panel, select Continue to clear the message and continue printing. For
nontouchscreen printer models, press
to confirm.
Delete fonts, macros, and other data stored in the flash memory.
Upgrade to a larger capacity
flash
memory card.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Troubleshooting 188
Parallel port disabled [56]
Depending on your printer model, touch Continue or press to clear the message and continue
printing.
Notes:
The printer discards data received through the parallel port.
Make sure that the Parallel Buer menu is not disabled.
Printer had to restart. Last job may be incomplete.
Select Continue on the control panel to clear the message and continue printing. For nontouchscreen
printer models, press
to
confirm.
For more information, go to
http://support.lexmark.com or contact customer support.
Reinstall missing or unresponsive cartridge [31.xy]
Try one or more of the following:
Check if the toner cartridge is missing. If missing, then install the toner cartridge.
For information on installing the toner cartridge, see the “Replacing supplies” section.
If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.
Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The
cartridge may be defective or a nongenuine Lexmark supply. For more information, see
“Using
genuine Lexmark parts and supplies” on page 163.
Reinstall missing or unresponsive imaging unit [31.xy]
Try one or more of the following:
Check if the imaging unit is missing. If missing, then install the imaging unit.
For information on installing the imaging unit, see the “Replacing suppliessection.
If the imaging unit is installed, then remove and reinstall the unresponsive imaging unit.
Note: If the message appears after reinstalling the supply, then replace the imaging unit. The
imaging unit may be defective or a nongenuine Lexmark supply. For more information, see
“Using
genuine Lexmark parts and supplies” on page 163.
Remove paper from standard output bin
Remove the paper stack from the standard bin. The printer automatically detects paper removal and
resumes printing.
If removing the paper does not clear the message, then select Continue on the printer control panel. For
non-touch-screen printer models, press to
confirm.
Troubleshooting 189
Replace cartridge, 0 estimated pages remain [88.xy]
Replace the toner cartridge to clear the message and continue printing. For more information, see the
instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s
Guide or visit
www.lexmark.com.
Replace cartridge, printer region mismatch [42.xy]
Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer
region. y indicates the value of the cartridge region. x and y can have the following values:
List of printer and toner cartridge regions
Region number Region
0Global
1 United States, Canada
2 European Economic Area (EEA), Switzerland
3 Asia Pacific, Australia, New Zealand
4Latin America
5 Africa, Middle East, rest of Europe
9 Invalid
Notes:
The x and y values are the .xy of the error code shown on the printer control panel.
The x and y values must match for printing to continue.
Replace imaging unit, 0 estimated pages remain [84.xy]
Replace the imaging unit to clear the message and continue printing. For more information, see the
instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the
User’s Guide or visit
www.lexmark.com.
Replace maintenance kit [80.xy]
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Replace unsupported cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
For more information, see the instruction sheet that came with the supply.
Troubleshooting 190
This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that
is not intended to be used in this product.
The following error codes indicate that a nongenuine Lexmark toner cartridge is installed:
32.13
32.16
32.19
32.22
32.25
32.28
32.31
32.34
32.37
For more information, see
“Using genuine Lexmark parts and supplies” on page 163.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to
www.lexmark.com.
Replace unsupported imaging unit [32.xy]
Remove the imaging unit, and then install a supported one to clear the message and continue printing. For
more information, see the instruction sheet that came with the supply.
This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not
intended to be used in this product.
The following error codes indicate that a nongenuine Lexmark imaging unit is installed:
32.14
32.17
32.20
32.23
32.26
32.29
32.32
32.35
32.38
For more information, see
“Using genuine Lexmark parts and supplies” on page 163.
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section or go to
www.lexmark.com.
Serial option [x] error [54]
Try one or more of the following:
Make sure that the serial cable is properly connected and is the correct one for the serial port.
Make sure that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly
on the printer and computer.
Troubleshooting 191
From the printer control panel, select Continue to continue printing. For nontouchscreen printer
models, press
to
confirm.
Turn o the printer, and then turn it back on.
SMTP server not set up. Contact system administrator.
From the printer control panel, select Continue to clear the message. For nontouchscreen printer models,
press
to confirm.
Note: If the message appears again, then contact your system support person.
Standard network software error [54]
Try one or more of the following:
From the printer control panel, press to
confirm.
Unplug the router, wait for 30 seconds, and then plug it back again.
Turn o the printer, and then turn it back on.
Update the network firmware in the printer or the print server. For more information, visit the Lexmark
support Web site at
http://support.lexmark.com.
Standard USB port disabled [56]
From the printer control panel, select Continue to clear the message. For nontouchscreen printer models,
press
to confirm.
Notes:
The printer discards any data received through the USB port.
Make sure the USB
Buer
menu is not set to Disabled.
Too many flash options installed [58]
1 Turn
o
the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra
flash
memory.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Too many trays attached [58]
1 Turn
o
the printer.
2 Unplug the power cord from the electrical outlet.
Troubleshooting 192
3 Remove the extra trays.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Unformatted flash detected [53]
Try one or more of the following:
From the printer control, select Continue to stop the defragmentation and continue printing. For
nontouchscreen printer models, press
to
confirm.
Format the
flash
memory.
Note: If the error message remains, then the flash memory may be defective and need to be replaced.
Unsupported option in slot [x] [55]
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the unsupported option card from the printer controller board, and then replace it with a
supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Weblink server not set up. Contact system administrator.
Select Continue to clear the message. For nontouchscreen printer models, press to confirm.
Note: If the message appears again, then contact your system support person.
Solving printer problems
“Basic printer problems” on page 194
“Option problems” on page 196
“Paper feed problems” on page 199
Troubleshooting 193
Basic printer problems
The printer is not responding
Action Yes No
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Press the Sleep
button to wake the
printer from Sleep
mode or Hibernate
mode.
Go to step 3.
Step 3
Check if one end of the power cord is plugged into the printer and
the other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Plug one end of the
power cord into the
printer and the other
to a properly
grounded electrical
outlet.
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Unplug the other
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6. Make sure to match
the following:
The USB symbol
on the cable with
the USB symbol
on the printer
The appropriate
Ethernet cable
with the Ethernet
port
Step 6
Make sure the electrical outlet is not turned o by a switch or
breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 7.
Troubleshooting 194
Action Yes No
Step 7
Check if the printer is plugged into any surge protectors,
uninterruptible power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible
power supplies, or extension cords?
Connect the printer
power cord directly
to a properly
grounded electrical
outlet.
Go to step 8.
Step 8
Check if one end of the printer cable is plugged into a port on the
printer and the other to the computer, print server, option, or other
network device.
Is the printer cable securely attached to the printer and the
computer, print server, option, or other network device?
Go to step 9. Connect the printer
cable securely to the
printer and the
computer, print
server, option, or
other network
device.
Step 9
Make sure to install all hardware options properly and remove any
packing material.
Are all hardware options properly installed and all packing material
removed?
Go to step 10. Turn o the printer,
remove all packing
materials, then
reinstall the
hardware options,
and then turn on the
printer.
Step 10
Check if you have selected the correct port settings in the printer
driver.
Are the port settings correct?
Go to step 11. Use correct printer
driver settings.
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12. Install the correct
printer driver.
Step 12
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Is the printer working?
The problem is
solved.
Contact
customer
support.
Troubleshooting 195
Printer display is blank
Action Yes No
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is
solved.
Go to step 2.
Step 2
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Do Please wait and Ready appear on the printer display?
The problem is
solved.
Turn o the printer,
and then contact
customer support.
Option problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, then wait for about 10 seconds, and then turn
on the printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Check if the internal option is properly installed in the controller
board.
a Turn o the printer using the power switch, and then unplug the
power cord from the electrical outlet.
b Make sure the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the printer, then to a properly
grounded electrical outlet, and then turn on the printer.
Is the internal option properly installed in the controller board?
Go to step 3. Connect the internal
option to the
controller board.
Step 3
Print a menu settings page, and then check to see if the internal
option is listed in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Reinstall the internal
option.
Troubleshooting 196
Action Yes No
Step 4
a Check if the internal option is selected.
It may be necessary to manually add the internal option in the
printer driver to make it available for print jobs. For more
information, see
Adding available options in the print driver”
on page 29.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Tray problems
Action Yes No
Step 1
a Open the tray and do one or more of the following:
Check for paper jams or misfeeds.
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
If you are printing on customsize paper, then make sure
that the paper guides rest against the edges of the paper.
Make sure the paper is below the maximum paper fill
indicator.
Make sure paper lies flat in the tray.
b Check if the tray closes properly.
Is the tray working?
The problem is
solved.
Go to step 2.
Step 2
a Turn o the printer, then wait about 10 seconds, and then turn
the printer back on.
b Resend the print job.
Is the tray working?
The problem is
solved.
Go to step 3.
Step 3
Check if the tray is installed.
Print a menu settings page, and then check if the tray is listed
in the Installed Options list.
Is the tray listed in the menu settings page?
Go to step 4. Reinstall the tray. For
more information,
see the setup
documentation that
came with the tray.
Troubleshooting 197
Action Yes No
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to
make it available for print jobs. For more information, see
Adding available options in the print driver” on page 29.
Is the tray available in the printer driver?
Go to step 5. Manually add the
tray in the printer
driver.
Step 5
Check if the option is selected.
a From the application you are using, select the option. For Mac
OS X version 9 users, make sure the printer is set up in Chooser.
b Resend the print job.
Is the tray working?
The problem is
solved.
Contact
customer
support.
Internal Solutions Port does not operate correctly
Action Yes No
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
a Install the ISP. For more information, see “Installing an Internal
Solutions Port” on page 16.
b Print a menu settings page, and then check if the ISP is listed
in the Installed Options list.
Is the ISP listed in the Installed Options list?
Go to step 2. Check if you have a
supported ISP.
Note: An ISP from
another printer may
not work on this
printer.
Step 2
Check the cable and the ISP connection.
a Use the correct cable, and then make sure it is securely
connected to the ISP.
b Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Note: The ISP solution interface cable and the receptacle on
the controller board are colorcoded.
Does the Internal Solutions Port operate correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 198
USB/parallel interface card does not operate correctly
Action Yes No
Step 1
Make sure the USB or parallel interface card is installed.
a Install the USB or parallel interface card. For more information,
see
“Installing an Internal Solutions Port” on page 16.
b Print a menu settings page, and then check if the USB or parallel
interface card is listed in the Installed Options list.
Is the USB or parallel interface card listed in the Installed Options
list?
Go to step 2. Check if you have a
supported USB or
parallel interface
card.
Note: A USB or
parallel interface
card from another
printer may not work
on this printer.
Step 2
Check if you are using the correct cable and if it is connected
securely to the USB or parallel interface card.
Is the correct cable securely connected to the USB or parallel
interface card?
Contact
customer
support.
Connect the cable to
the USB or parallel
interface card
connector.
Paper feed problems
Paper frequently jams
Action Yes No
Step 1
a Pull out the tray, and then do one or more of the following:
Make sure paper lies
flat
in the tray.
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
Check if the paper guides are aligned against the edges of
the paper.
Make sure the paper is below the maximum paper
fill
indicator.
Check if you are printing on a recommended paper size and
type.
b Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Troubleshooting 199
Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Review the tips on avoiding jams. For more information, see
Avoiding jams” on page 172.
b Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact
customer
support.
The problem is
solved.
Paper jam message remains after jam is cleared
Action Yes No
a Do either of the following:
For touchscreen printer models, touch or Done.
For nontouchscreen printer models, select Next > >
Clear the jam, press OK >
.
b Follow the instructions on the printer display.
Does the paper jam message remain?
Contact
customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a Turn on jam recovery.
1 From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam
Recovery
2 Select On or Auto.
3 Depending on your printer model, press or touch
Submit.
b Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Troubleshooting 200
Solving print problems
Printing problems
Multiplelanguage PDF files do not print
Action Yes No
Step 1
a Check if the print options for the PDF output are set to embed
all fonts.
b Generate a new PDF file, and then resend the print job.
Do the
files
print?
The problem is
solved.
Go to step 2.
Step 2
a Open the document you want to print in Adobe Acrobat.
b Click File > Print > Advanced > Print As Image > OK > OK .
Do the files print?
The problem is
solved.
Contact
customer
support.
Error message about reading the flash drive appears
Action Yes No
Step 1
Check if the flash drive is inserted into the front USB slot.
Note: The flash drive will not work if it is inserted into the rear
USB slot.
Is the
flash
drive inserted into the front USB slot?
Go to step 2. Insert the flash drive
into the front USB
slot.
Step 2
Check if the printer is busy.
Note: A green blinking light indicates that the printer is busy.
Is there an error message on the display?
Wait until the printer
is ready, then view
the held jobs list, and
then print the
documents.
Go to step 3.
Step 3
Check for an error message on the display.
Note: A blinking red light indicates a printer error. Since the
printer requires attention, the printer ignores the flash drive.
Does the printer require attention?
Clear the message. Go to step 4.
Troubleshooting 201
Action Yes No
Step 4
Check if the flash drive is supported.
For more information regarding tested and approved USB flash
memory devices, see
“Supported flash drives and file types” on
page 91.
Is the flash drive supported?
Go to step 5. Use a supported
flash drive.
Step 5
Check if the USB slot is disabled by the system support person.
Is the USB slot disabled?
Contact your system
support person.
Contact
customer
support.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is plugged in and turned on, and if Ready
appears on the printer display.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 3.
Step 3
If an error message appears on the printer display, then clear the
message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is
solved.
Go to step 4.
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note: For more information, see the setup documentation
that came with the printer.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 5.
Troubleshooting 202
Action Yes No
Step 5
a Turn o the printer, then wait for about 10 seconds, and then
turn the printer back on.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 6.
Step 6
a Remove, and then reinstall the printer software. For more
information, see
“Installing the printer software” on page 28.
Note: The printer software is available at
http://support.lexmark.com.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Contact
customer
support.
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
Delete the print job, and then send it again.
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 203
Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold section, select Keep duplicate
documents.
c Enter a PIN.
d Resend the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a Add printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Print job takes longer than expected
Action Yes No
Step 1
Change the environmental settings of the printer.
a From the printer control panel, navigate to:
Settings > General Settings
b Select EcoMode or Quiet Mode, and then select O.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
The problem is
solved.
Go to step 2.
Step 2
Reduce the number and size of fonts, the number and complexity
of images, and the number of pages in the print job, and then
resend the job
Did the job print?
The problem is
solved.
Go to step 3.
Troubleshooting 204
Action Yes No
Step 3
a Remove held jobs stored in the printer memory.
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 4.
Step 4
a Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> O
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact
customer
support.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on paper that is supported by the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 2.
Step 2
a From the Paper menu on the printer control panel, set the paper
size and type to match the paper loaded in the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Depending on your operating system, open Printing
Preferences or the Print dialog, and then specify the paper type.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 4.
Step 4
a Check if the trays are not linked.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact
customer
support.
Troubleshooting 205
Incorrect characters print
Action Yes No
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn o
the printer, and then turn it back on to deactivate Hex Trace
mode.
Is the printer in Hex Trace mode?
Deactivate Hex
Trace mode.
Go to step 2.
Step 2
a From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
b Resend the print job.
Do incorrect characters print?
Contact
customer
support.
The problem is
solved.
Tray linking does not work
Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set
the size from the Paper Size/Type menu.
Action Yes No
a From the printer control panel, set the paper size and type in
the Paper menu to match the paper loaded in the trays to be
linked.
Note: The paper size and type must match for trays to be
linked.
b Resend the print job.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Large jobs do not collate
Action Yes No
Step 1
a From the Finishing menu on the printer control panel, set
Collate to (1,2,3) (1,2,3).
b Resend the print job.
Did the job print and collate correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 206
Action Yes No
Step 2
a From the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides
the setting in the Finishing menu.
b Resend the print job.
Did the job print and collate correctly?
The problem is
solved.
Go to step 3.
Step 3
Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.
Did the job print and collate correctly?
The problem is
solved.
Contact
customer
support.
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
a From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b Select a higher setting and then, depending on your printer
model, select
or Submit.
c Resend the print job.
Did the file print correctly?
The problem is
solved.
Go to step 2.
Step 2
a Check the original file for manual page breaks.
b Resend the print job.
Did the file print correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 207
Print quality problems
Characters have jagged or uneven edges
Action Yes No
Step 1
a Print a font sample list to check if the fonts you are using are
supported by the printer.
1 From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2 Select PCL Fonts or PostScript Fonts.
b Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2. Select a font that is
supported by the
printer.
Step 2
Check if the fonts installed on the computer are supported by the
printer.
Are the fonts installed on the computer supported by the printer?
The problem is
solved.
Contact
customer
support.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper loaded.
b Resend the print job.
Is the page or image clipped?
Go to step 2. The problem is
solved.
Troubleshooting 208
Action Yes No
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Do the paper size and type match the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
a Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the page or image clipped?
Go to step 4. The problem is
solved.
Step 4
a Reinstall the imaging unit.
1 Remove the toner cartridge.
2 Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Install the imaging unit, and then the cartridge.
b Resend the print job.
Is the page or image clipped?
Contact
customer
support.
The problem is
solved.
Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Troubleshooting 209
Action Yes No
Step 1
Load paper with the correct paper type and weight in the tray.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type
and weight in the
tray.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Is the tray set to the type and weight of the paper loaded?
Go to step 3. Change the paper
loaded in the tray to
match the paper type
and weight specified
in the tray settings.
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do shadow images still appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging unit, and then resend the print job.
Do shadow images still appear on prints?
Contact
customer
support.
The problem is
solved.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a From the Quality Menu on the printer control panel, decrease
the toner darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Go to step 2.
Troubleshooting 210
Action Yes No
Step 2
Reinstall the imaging unit and the toner cartridge.
a Remove the toner cartridge.
b Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
c Install the imaging unit, and then the cartridge.
d Resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Go to step 3.
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Contact
customer
support.
Incorrect margins on prints
ABCD
ABCD
ABCD
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper size loaded.
b Resend the print job.
Are the margins correct?
The problem is
solved.
Go to step 2.
Troubleshooting 211
Action Yes No
Step 2
From the printer control panel, set the paper size in the Paper menu
to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
a Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b Resend the print job.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Paper curl
Action Yes No
Step 1
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
Are the width and length guides positioned correctly?
Go to step 2. Adjust the width and
length guides.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Go to step 3. Specify the paper
type and weight from
the tray settings to
match the paper
loaded in the tray.
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the paper still curled?
Go to step 4. The problem is
solved.
Step 4
a Remove the paper from the tray, and then turn it over.
b Resend the print job.
Is the paper still curled?
Go to step 5. The problem is
solved.
Troubleshooting 212
Action Yes No
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the paper still curled?
Contact
customer
support.
The problem is
solved.
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper
loaded in the tray?
Go to step 3. Specify the paper
size and type from
the tray settings to
match the paper
loaded in the tray.
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do print irregularities still appear?
Go to step 4. The problem is
solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray.
Go to step 5.
Troubleshooting 213
Action Yes No
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do print irregularities still appear?
Go to step 6. The problem is
solved.
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Contact
customer
support at
http://support.lexm
ark.com or your
service
representative.
The problem is
solved.
Repeating defects appear on prints
Action Yes No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
97 mm (3.82 in.)
47 mm (1.85 in.)
38 mm (1.5 in.)
Is the distance between defects equal to one of the listed
measurements?
Go to step 2.
1 Check if the
distance
between the
defects equal to
80 mm (3.15 in.)
2 Take note of the
distance, and
then contact
customer
support at
http://support.l
exmark.com or
your service
representative.
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Contact
customer
support at
http://support.lexm
ark.com or your
service
representative.
The problem is
solved.
Troubleshooting 214
Print is too dark
Action Yes No
Step 1
a From the Quality menu on the printer control panel, reduce the
toner darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Is the print still too dark?
Go to step 2. The problem is
solved.
Step 2
a From the printer control panel, set the paper type, texture and
weight in the Paper menu to match the paper loaded in the tray.
b Resend the print job.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 3. Do one or more of
the following:
Specify the paper
type, texture, and
weight from the
tray settings to
match the paper
loaded in the tray.
Change the
paper loaded in
the tray to match
the paper type,
texture and
weight specified
in the tray
settings.
Step 3
a Depending on your operating system, specify the paper type,
texture and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
Is the print still too dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel,
change the texture
settings in the Paper
Texture menu to
match the paper you
are printing on.
Go to step 5.
Troubleshooting 215
Action Yes No
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too dark?
Go to step 6. The problem is
solved.
Step 6
Replace the imaging unit, and then resend the print job.
Is the print still too dark?
Contact
customer
support.
The problem is
solved.
Print is too light
Action Yes No
Step 1
a From the Quality menu on the printer control panel, increase
the toner darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Is the print still too light?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 3. Change the paper
type, texture, and
weight to match the
paper loaded in the
tray.
Step 3
a Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
Is the print still too light?
Go to step 4. The problem is
solved.
Troubleshooting 216
Action Yes No
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel,
change the texture
settings in the Paper
Texture menu to
match the paper you
are printing on.
Go to step 5.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too light?
Go to step 6. The problem is
solved.
Step 6
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Install the imaging unit, and then the cartridge.
b Resend the print job.
Is the print still too light?
Go to step 7. The problem is
solved.
Step 7
Replace the imaging unit, and then resend the print job.
Is the print still too light?
Contact
customer
support.
The problem is
solved.
Printer is printing blank pages
Troubleshooting 217
Action Yes No
Step 1
a Check if there is packing material left on the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Check if the packing material is properly removed from the
imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Is the printer still printing blank pages?
Go to step 2. The problem is
solved.
Step 2
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Is the printer still printing blank pages?
Go to step 3. The problem is
solved.
Step 3
Replace the imaging unit, and then resend the print job.
Is the printer still printing blank pages?
Contact
customer
support.
The problem is
solved.
Skewed print
) )
ABCDE
ABCDE
ABCDE
Troubleshooting 218
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
b Resend the print job.
Is the print still skewed?
Go to step 2. The problem is
solved.
Step 2
a Check if you are printing on a paper that is supported by the
tray.
b Resend the print job.
Is the print still skewed?
Contact
customer
support.
The problem is
solved.
Printer is printing solid black pages
Action Yes No
Step 1
a Reinstall the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2 Install the imaging unit, and then the cartridge.
b Resend the print job.
Is the printer printing solid black pages?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging unit, and then resend the print job.
Is the printer printing solid black pages?
Contact
customer
support.
The problem is
solved.
Troubleshooting 219
Transparency print quality is poor
Action Yes No
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2. Set the paper type to
Transparency.
Step 2
a Check if you are using a recommended type of transparency.
b Resend the print job.
Is the print quality still poor?
Contact
customer
support.
The problem is
solved.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Go to step 3. Change the paper
type and weight to
match the paper
loaded in the tray.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4. The problem is
solved.
Troubleshooting 220
Action Yes No
Step 4
a Reinstall the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2 Install the imaging unit, and then the cartridge.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact
customer
support.
The problem is
solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 221
Action Yes No
Step 2
From the printer control panel, set the paper texture, type, and
weight in the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3. Do one or more of
the following:
Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
Change the
paper loaded in
the tray to match
the paper
texture, type, and
weight specified
in the tray
settings.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Reinstall the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2 Install the imaging unit, and then the cartridge.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact
customer
support at
http://support.lexm
ark.com or your
service
representative.
The problem is
solved.
Troubleshooting 222
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load the specified tray or feeder with a recommended type of
paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging unit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshooting 223
Vertical voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
a From the printer control panel, set the paper type and weight
in the Paper menu to match the paper loaded in the tray.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is
solved.
Step 3
Check if you are using a recommended type of paper.
a Load the indicated tray or feeder with a recommended type of
paper.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Do vertical voids appear on prints?
Contact
customer
support.
Note: The laser
scanning unit may
be defective.
The problem is
solved.
Troubleshooting 224
Toner specks appear on prints
Action Yes No
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Contact
customer
support.
The problem is
solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
Reinstall the imaging unit.
a Remove, and then install the imaging unit.
b Resend the print job.
Does fog or shading appear on prints?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging unit, and then resend the print job.
Does fog or shading appear on prints?
Contact
customer
support at
http://support.lexm
ark.com or your
service
representative.
The problem is
solved.
Toner rubs o
Leading edge
Trailing edge
ABC
DEF
Troubleshooting 225
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Go to step 2. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Step 2
Resend the print job.
Does the toner still rub o?
Contact
customer
support.
The problem is
solved.
Uneven print density
Action Yes No
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Troubleshooting 226
Solving home screen application problems
This troubleshooting step applies only to touchscreen printer models.
An application error has occurred
Action Yes No
Step 1
Check the system log for relevant details.
a Open a Web browser, and then type the printer IP address in
the address field.
If you do not know the IP address of the printer, then you can:
View the IP address on the printer home screen.
Print a network setup page or the menu settings pages, and
then locate the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
b Click Settings > Apps > Apps Management > System tab >
Log.
c From the Filter menu, select an application status.
d From the Application menu, select an application, and then
click Submit.
Does an error message appear in the log?
Go to step 2. Contact customer
support.
Step 2
Resolve the error.
Is the application working now?
The problem is
solved.
Contact
customer
support.
Embedded Web Server does not open
Action Yes No
Step 1
a Turn on the printer.
b Open a Web browser, and then type the printer IP address.
c Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 2.
Troubleshooting 227
Action Yes No
Step 2
Make sure the printer IP address is correct.
a View the printer IP address:
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
b Open a Web browser, and then type the IP address.
Note: Depending on the network settings, you may need to
type “https://” instead of “http://” before the printer IP
address to access the Embedded Web Server.
c Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 3.
Step 3
Check if the network is working.
a Print a network setup page.
b Check the first section of the network setup page and confirm
that the status is Connected.
Note: If the status is Not Connected, then the connection
may be intermittent, or the network cable may be defective.
Contact your system support person for a solution, and then
print another network setup page.
c Open a Web browser, and then type the printer IP address.
d Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 4.
Step 4
Check if the cable connections to the printer and print server are
secure.
a Connect the cables properly. For more information, see the
setup documentation that came with the printer.
b Open a Web browser, and then type the printer IP address.
c Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 5.
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain
Web sites including the Embedded Web Server.
Does the Embedded Web Server open?
The problem is
solved.
Contact your system
support person.
Troubleshooting 228
Contacting customer support
Before contacting customer support, make sure to have the following information:
Printer problem
Error message
Printer model type and serial number
Go to
http://support.lexmark.com to receive email or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshooting 229
Notices
Product information
Product name:
Lexmark MS510dn, MS517dn, MS610de, MS610dn, MS617dn
Machine type:
4514
Model(s):
630, 635, 646
Edition notice
November 2017
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit
http://support.lexmark.com.
For information on supplies and downloads, visit
www.lexmark.com.
© 2012 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices 230
Trademarks
Lexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks of
Lexmark International, Inc. in the United States and/or other countries.
Google Cloud Print is a trademark of Google Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Microsoft and Windows are either registered trademarks or trademarks of the Microsoft group of companies
in the United States and other countries.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a
product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Notices 231
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Tay Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Notices 232
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation
software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 55 (one-sided); 54 (two-sided)
Ready N/A
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales
oce
phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1 by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Notices 233
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as
configured
when shipped
by Lexmark.
Temperature information
Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity 1 to 35°C (34 to 95°F)
8 to 80% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser
that is nominally a 12milliwatt gallium arsenide laser operating in the wavelength of 655–675 nanometers. The
laser system and printer are designed so there is never any human access to laser radiation above a Class I
level during normal operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be axed to this printer as shown:
Notices 234
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην
ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
- 当移除碳粉盒及互失效生看不的激光射,避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hardcopy output from electronic
inputs.
600 (MS510dn, MS517dn); 640
(MS610dn, MS617dn, MS610de)
Copy The product is generating hardcopy output from hardcopy
original documents.
NA
Scan The product is scanning hardcopy documents. NA
Ready The product is waiting for a print job. 7 (MS510dn, MS517dn); 9.2
(MS610dn, MS617dn); 9.4 (MS610de)
Sleep Mode The product is in a highlevel energysaving mode. 2.5 (MS510dn, MS517dn); 2.6
(MS610dn, MS617dn); 3 (MS610de)
Hibernate The product is in a lowlevel energysaving mode. 0.5
O The product is plugged into an electrical outlet, but the power
switch is turned o.
0
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Notices 235
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 20
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultralow power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
Using the Hibernate Timeout
Using the Schedule Power modes
Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 236
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product
satisfies
the Class B limits of EN 55022 and EN55032 and safety requirements of EN 609501 or
EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
Notices 237
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification
or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
Notices 238
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you
specific
legal rights. You may also have other rights that vary from state to state.
Notices 239
Index
Numerics
250sheet tray
installing 27
550sheet tray
installing 27
A
accessing the controller
board 38, 71
accessing the Embedded Web
Server 73
Active NIC menu 124
adding hardware options
print driver 29
adding internal options
print driver 29
adjusting brightness
Embedded Web Server 100
printer display 100
adjusting printer display
brightness 62
adjusting Sleep mode 60, 99
adjusting toner darkness 50, 88
administrator settings
Embedded Web Server 56, 94
AirPrint
using 51, 89
AppleTalk menu 129
applications
home screen 74
attaching cables 37, 69
available internal options 12
avoiding jams 110
avoiding paper jams 172
B
Background and Idle Screen
using 74
buttons, touch screen
using 68
C
cables
Ethernet 37, 69
parallel 37
USB 37, 69
canceling a print job
from a computer 55, 93
from the printer control
panel 55, 93
cannot open Embedded Web
Server 227
card stock
loading, multipurpose
feeder 44, 82
tips 106
Cartridge low [88.xy] 181
Cartridge nearly low [88.xy] 181
Cartridge very low, [x] estimated
pages remain [88.xy] 181
Cartridge, imaging unit mismatch
[41.xy] 181
Change [paper source] to
[custom string] load
[orientation] 182
Change [paper source] to
[custom type name] load
[orientation] 181
Change [paper source] to [paper
size] load [orientation] 182
Change [paper source] to [paper
type] [paper size] load
[orientation] 182
changing port settings
internal solutions port 94
checking an unresponsive
printer 194
checking status of parts and
supplies 59, 97
checking the status of parts and
supplies 59, 97
checking the virtual display
using the Embedded Web
Server 56, 94
cleaning
exterior of the printer 163
interior of the printer 163
cleaning the printer 163
Close front door 182
Complex page, some data may
not have printed [39] 183
confidential
data
information on securing 64, 105
confidential
jobs
modifying print settings 57, 96
confidential print jobs 54, 92
Confidential Print menu 136
Configuration
change, some held
jobs were not restored [57] 183
configuration information
wireless network 29
configurations
printer 34, 65
Configure MP menu 118
configuring
multiple printers 57, 96
supply notifications, imaging
unit 56, 95
supply
notifications,
maintenance kit 56, 95
supply notifications, toner
cartridge 56, 95
configuring
port settings 94
configuring supply
notifications 56, 95
configuring
the Universal paper
size settings 39, 77
connecting to a wireless network
Push Button Configuration
Method 31
Start PIN Method 31
using the Embedded Web
Server 32
using wireless setup wizard 30
conservation settings
brightness, adjusting 62, 100
EcoMode 59, 98
Hibernate mode 61, 99
Hibernate Timeout 61, 99
Quiet Mode 98
Quiet mode 60
Schedule Power Modes 62, 100
Sleep Mode 99
Sleep mode 60
conserving supplies 161
contacting customer
support 229
control panel, printer 35
indicator light 36, 66
Sleep button light 36, 66
Index 240
controller board
accessing 38, 71
creating custom name
paper type 87
creating the printer control panel
PIN 58, 96
Custom Names menu 122
custom paper type
assigning 49
custom paper type name
assigning 87
creating 49
Custom Type [x]
assigning a paper type 49
creating custom name 87
Custom Type [x] name
creating 49
Custom Types menu 122
customer support
contacting 229
D
Default Source menu 115
Defective flash detected [51] 183
device and network settings
erasing 64
device and network settings
information
erasing 103
directory list
printing 55, 93
disk wiping 104
display troubleshooting
printer display is blank 196
display, control panel 35
display, printer control panel
adjusting brightness 62, 100
disposing of printer hard
disk 102
documents, printing
from a computer 50, 88
from a mobile device 51, 52
E
EcoMode setting 59, 98
EcoSettings
about 75
embedded solutions
erasing 64
embedded solutions information
erasing 103
Embedded Web Server
accessing 73
adjusting brightness 62
administrator settings 56, 94
checking the status of
parts 59, 97
checking the status of
supplies 59, 97
copying settings to other
printers 57, 96
modifying confidential print
settings 57, 96
networking settings 56, 94
problem accessing 227
Embedded Web Server
Administrator's Guide
where to find 64
Embedded Web Server —
Security: Administrator's Guide
where to find 56, 94
Embedded Web Server—
Security: Administrator’s Guide
where to find 105
emission
notices 232, 233, 236, 237
encrypting the printer hard
disk 104
envelopes
loading, multipurpose
feeder 44, 82
tips on using 106
environmental settings
display brightness,
adjusting 100
EcoMode 59, 98
Hibernate mode 61, 99
Hibernate Timeout 61, 99
printer display brightness,
adjusting 62
Quiet Mode 98
Quiet mode 60
Schedule Power Modes 62, 100
Sleep Mode 99
Sleep mode 60
Erase Temporary Data Files
menu 137
erasing hard disk memory 104
erasing nonvolatile
memory 64, 103
erasing volatile memory 64, 103
Error reading USB drive. Remove
USB. 183
Error reading USB hub. Remove
hub. 183
Ethernet port 37, 69
exporting a configuration
using the Embedded Web
Server 76
F
factory defaults
restoring 101
factory defaults, restoring 62
FCC notices 232
finding more information about
the printer 8
finding printer IP address 73
Finishing menu 150
firmware card 12
flash drive
printing from 52, 90
Flash Drive menu 147
flash drives
supported file types 53, 91
font sample list
printing 55, 93
Forms and Favorites
setting up 75
G
General Settings menu 139
Google Cloud Print
using 51, 89
green settings
EcoMode 59, 98
Hibernate mode 61, 99
Hibernate Timeout 61, 99
Quiet Mode 98
Quiet mode 60
Schedule Power Modes 62, 100
H
hardware options, adding
print driver 29
held jobs 54, 92
printing from a Macintosh
computer 54, 92
printing from Windows 54, 92
held print jobs
printing from a Macintosh
computer 54, 92
printing from Windows 54, 92
Help menu 160
Index 241
Hibernate mode
using 61, 99
Hibernate Timeout
setting 61, 99
hiding icons on the home
screen 74
home screen
buttons, understanding 67
customizing 74
hiding icons 74
showing icons 74
home screen applications
configuring 74
finding information 74
home screen buttons
understanding 67
home screen buttons and icons
description 66
HTML menu 158
I
icons on the home screen
hiding 74
showing 74
identifying jam locations 173
Image menu 159
imaging unit
ordering 165
replacing 168
Imaging unit low [84.xy] 183
Imaging unit nearly low
[84.xy] 184
Imaging unit very low, [x]
estimated pages remain
[84.xy] 184
importing a configuration
using the Embedded Web
Server 76
Incorrect paper size, open [paper
source] [34] 184
indicator light 35
individual settings
erasing 64
individual settings information
erasing 103
Insert Tray [x] 184
installing
Internal Solutions Port 16
installing an optional card 12
installing printer hard disk 23
installing the 250sheet tray 27
installing the 550sheet tray 27
installing the printer software 28
Insucient memory for Flash
Memory Defragment operation
[37] 185
Insucient memory to collate job
[37] 184
Insucient memory to support
Resource Save feature [35] 184
Insucient memory, some Held
Jobs were deleted [37] 185
Insucient memory, some held
jobs will not be restored [37] 185
internal options 12
internal options, adding
print driver 29
Internal Solutions Port
installing 16
troubleshooting 198
IP address of computer
finding 73
IP address, printer
finding 73
IPv6 menu 128
J
jams
avoiding 172
jams, clearing
multipurpose feeder 179
standard bin 177
trays 179
Job Accounting menu 152
L
labels, paper
tips on using 107
letterhead
loading, multipurpose
feeder 44, 82
tips on using 107
Lexmark Mobile Print
using 52
Lexmark Print
using 90
light, indicator 35
linking trays 48, 86, 87
list of menus 114
Load [paper source] with [custom
string] [paper orientation] 185
Load [paper source] with [custom
type name] [paper
orientation] 185
Load [paper source] with [paper
size] [paper orientation] 186
Load multipurpose feeder with
[custom string] [orientation] 186
Load multipurpose feeder with
[custom type name]
[orientation] 186
Load multipurpose feeder with
[paper size] orientation] 186
Load multipurpose feeder with
[paper type] [paper size]
[orientation] 187
loading
multipurpose feeder 44, 82
trays 40, 78
loading the optional tray 40, 78
loading the standard tray 40, 78
locating paper jam 173
lock, security 63, 102
M
maintenance kit
ordering 165
Maintenance kit low [80.xy] 187
Maintenance kit nearly low
[80.xy] 187
Maintenance kit very low
[80.xy] 187
memory
types installed on
printer 63, 102
memory card 12
installing 14
memory card connector
location 71
Memory full [38] 187
menu settings
loading on multiple
printers 57, 96
menu settings page
printing 58, 97
menus
Active NIC 124
AppleTalk 129
Confidential Print 136
Configure MP 118
Custom Names 122
Custom Types 122
Default Source 115
Index 242
Erase Temporary Data Files 137
Finishing 150
Flash Drive 147
General Settings 139
Help 160
HTML 158
Image 159
IPv6 128
Job Accounting 152
Miscellaneous 135
Network [x] 124
Network Card 126
Paper Loading 121
Paper Size/Type 115
Paper Texture 118
Paper Weight 120
Parallel [x] 131
PCL Emul 156
PDF 155
PostScript 155
Quality 152
Reports 123, 126
Security Audit Log 137
Set Date and Time 138
Setup 149
SMTP Setup menu 134
Standard Network 124
Standard USB 130
Substitute Size 118
TCP/IP 127
Universal Setup 123
Utilities 154
Wireless 129
XPS 155
Miscellaneous menu 135
mobile device
printing from 51, 52, 89, 90
Mopria Print Service
using 51, 89
moving the printer 10, 11, 170
multipurpose feeder
loading 44, 82
N
Network [x] menu 124
Network [x] software error
[54] 188
Network Card menu 126
network settings
Embedded Web Server 56, 94
network setup page
printing 59, 97
Networking Guide
where to find 56, 94
noise emission levels 233
NonLexmark [supply type], see
User’s Guide [33.xy] 188
nonvolatile memory 63, 102
erasing 64, 103
Not enough free space in flash
memory for resources [52] 188
notices 232, 233, 234, 235,
236, 237
number of remaining pages
estimate 165
O
optional card
installing 12
optional tray
loading 40, 78
options
250sheet tray, installing 27
550sheet tray, installing 27
firmware cards 12
Internal Solutions Port 16
memory card 14
memory cards 12
printer hard disk, installing 23
printer hard disk, removing 25
ordering
imaging unit 165
maintenance kit 165
ordering supplies
toner cartridges 164
P
paper
characteristics 108
letterhead 109
loading, multipurpose
feeder 44, 82
preprinted forms 109
recycled 110
selecting 109
setting size 39
setting type 39
storing 110
unacceptable 109
Universal size setting 39, 77
using recycled 161
paper feed troubleshooting
message remains after jam is
cleared 200
paper jam in front door 174
paper jam in the duplex unit 178
paper jam in the multipurpose
feeder 179
paper jam in the rear door 176
paper jam in the standard bin 177
paper jam in trays 179
paper jam, clearing
in front door 174
in the duplex unit 178
in the rear door 176
multipurpose feeder 179
standard bin 177
trays 179
paper jams
avoiding 172
paper labels
loading, multipurpose
feeder 44, 82
Paper Loading menu 121
paper size
setting 77
Paper Size/Type menu 115
paper sizes
supported by the printer 111
paper stop, using 39, 77
Paper Texture menu 118
paper type
setting 77
paper types
duplex support 112
supported by printer 112
where to load 112
Paper Weight menu 120
Parallel [x] menu 131
parallel port 37
Parallel port disabled [56] 189
parts
checking status 59, 97
checking, from printer control
panel 97
checking, using the Embedded
Web Server 59, 97
using genuine Lexmark 163
parts and supplies, status of
checking, on printer control
panel 59
PCL Emul menu 156
PDF menu 155
Index 243
port settings
configuring 94
PostScript menu 155
print driver
hardware options, adding 29
print irregularities 213
print job
canceling from the printer
control panel 55
canceling, from
computer 55, 93
print quality troubleshooting
blank pages 217
characters have jagged
edges 208
clipped pages or images 208
gray background on prints 210
horizontal voids appear on
prints 223
print irregularities 213
print is too dark 215
print is too light 216
printer is printing solid black
pages 219
repeating print defects appear
on prints 214
shadow images appear on
prints 209
skewed print 218
streaked horizontal lines appear
on prints 220
streaked vertical lines 221
toner fog or background
shading 225
toner rubs o 225
toner specks appear on
prints 225
transparency print quality is
poor 220
uneven print density 226
white streaks 224
print troubleshooting
confidential and other held
documents do not print 203
error reading flash drive 201
incorrect characters print 206
incorrect margins on prints 211
jammed pages are not
reprinted 200
job prints from wrong tray 205
job prints on wrong paper 205
jobs do not print 202
Large jobs do not collate 206
multiplelanguage PDF files do
not print 201
paper curl 212
paper frequently jams 199
print job takes longer than
expected 204
tray linking does not work 206
unexpected page breaks
occur 207
printer
basic model 34
configurations 65
minimum clearances 10, 11
moving 10, 11, 170
selecting a location 10, 11
shipping 171
printer configurations 34
basic model 65
configured model 65
printer control panel 35, 66
adjusting brightness 62
factory defaults,
restoring 62, 101
indicator light 36, 66
Sleep button light 36, 66
using 35
printer control panel PIN
creating 58, 96
printer control panel, virtual
display
using the Embedded Web
Server 56, 94
Printer had to restart. Last job
may be incomplete. 189
printer hard disk
disposing of 102
encrypting 104
installing 23
removing 25
wiping 104
printer hard disk encryption 104
printer hard disk memory
erasing 104
printer information
where to find 8
printer IP address
finding 73
printer is printing blank
pages 217
printer menus 114
printer messages
Cartridge low [88.xy] 181
Cartridge nearly low [88.xy] 181
Cartridge very low, [x] estimated
pages remain [88.xy] 181
Cartridge, imaging unit
mismatch [41.xy] 181
Change [paper source] to
[custom string] load
[orientation] 182
Change [paper source] to
[custom type name] load
[orientation] 181
Change [paper source] to
[paper size] load
[orientation] 182
Change [paper source] to
[paper type] [paper size] load
[orientation] 182
Close front door 182
Complex page, some data may
not have printed [39] 183
Configuration change, some
held jobs were not restored
[57] 183
Defective flash detected
[51] 183
Error reading USB drive.
Remove USB. 183
Error reading USB hub. Remove
hub. 183
Imaging unit low [84.xy] 183
Imaging unit nearly low
[84.xy] 184
Imaging unit very low, [x]
estimated pages remain
[84.xy] 184
Incorrect paper size, open
[paper source] [34] 184
Insert Tray [x] 184
Insucient memory for Flash
Memory Defragment operation
[37] 185
Insucient memory to collate
job [37] 184
Insucient memory to support
Resource Save feature
[35] 184
Insucient memory, some Held
Jobs were deleted [37] 185
Index 244
Insucient memory, some held
jobs will not be restored
[37] 185
Load [paper source] with
[custom string] [paper
orientation] 185
Load [paper source] with
[custom type name] [paper
orientation] 185
Load [paper source] with [paper
size] [paper orientation] 186
Load multipurpose feeder with
[custom type name]
[orientation] 186
Load multipurpose feeder with
[paper size] [orientation] 186
Load multipurpose feeder with
[paper type] [paper size]
[orientation] 187
Load multipurpose feeder with
custom string]
[orientation] 186
Maintenance kit low [80.xy] 187
Maintenance kit nearly low
[80.xy] 187
Maintenance kit very low
[80.xy] 187
Memory full [38] 187
Network [x] software error
[54] 188
NonLexmark [supply type], see
User’s Guide [33.xy] 188
Not enough free space in flash
memory for resources [52] 188
Parallel port disabled [56] 189
Printer had to restart. Last job
may be incomplete. 189
Reinstall missing or
unresponsive cartridge
[31.xy] 189
Reinstall missing or
unresponsive imaging unit
[31.xy] 189
Remove paper from standard
output bin 189
Replace cartridge, 0 estimated
pages remain [88.xy] 190
Replace cartridge, printer region
mismatch [42.xy] 190
Replace imaging unit, 0
estimated pages remain
[84.xy] 190
Replace maintenance kit
[80.xy] 190
Replace unsupported cartridge
[32.xy] 190
Replace unsupported imaging
unit [32.xy] 191
Serial option [x] error [54] 191
SMTP server not set up. Contact
system administrator. 192, 193
Standard network software
error [54] 192
Standard USB port disabled
[56] 192
Too many flash options installed
[58] 192
Too many trays attached
[58] 192
Unformatted flash detected
[53] 193
Unsupported option in slot [x]
[55] 193
Unsupported USB hub, please
remove 183
printer options troubleshooting
internal option is not
detected 196
Internal Solutions Port 198
tray problems 197
USB/parallel interface card 199
printer problems, solving
basic 194
printer security
information on 64, 105
printer setup
verifying 33
printer software, installing 28
printing
canceling, from the printer
control panel 93
directory list 55, 93
font sample list 55, 93
forms 88
from a computer 50, 88
from a mobile device 51, 89, 90
from flash drive 52, 90
menu settings page 58, 97
network setup page 59, 97
printing a directory list 93
printing a font sample list 93
printing a menu settings page 97
printing a network setup
page 59, 97
printing forms 88
printing from a computer 88
printing from a flash drive 52, 90
printing held jobs
from a Macintosh
computer 54, 92
from Windows 54, 92
publications
where to find 8
Q
Quality menu 152
Quiet Mode 98
Quiet mode 60
R
recycled paper
using 110, 161
recycling
Lexmark packaging 162
Lexmark products 161
toner cartridges 162
reducing noise 60, 98
Reinstall missing or unresponsive
cartridge [31.xy] 189
Reinstall missing or unresponsive
imaging unit [31.xy] 189
Remote Operator Panel
setting up 76
Remove paper from standard
output bin 189
removing printer hard disk 25
repeat print jobs 54, 92
repeating print defects appear on
prints 214
Replace cartridge, 0 estimated
pages remain [88.xy] 190
Replace cartridge, printer region
mismatch [42.xy] 190
Replace imaging unit, 0
estimated pages remain
[84.xy] 190
Replace maintenance kit
[80.xy] 190
Replace unsupported cartridge
[32.xy] 190
Replace unsupported imaging
unit [32.xy] 191
replacing
imaging unit 168
toner cartridge 166
Index 245
Reports menu 123, 126
reserve print jobs
printing from Windows 54, 92
restoring factory default
settings 101
S
safety information 5, 6, 7
Schedule Power Modes
using 62, 100
security
modifying confidential print
settings 57, 96
Security Audit Log menu 137
security lock 63, 102
security settings
erasing 64
security settings information
erasing 103
security Web page
printer security information 105
where to find 64
selecting a location for the
printer 10, 11
selecting paper 109
Serial option [x] error [54] 191
serial printing
setting up 93
Set Date and Time menu 138
setting
paper size 39, 77
paper type 39, 77
TCP/IP address 127
setting Hibernate Timeout 61, 99
setting up serial printing 93
Setup menu 149
shipping the printer 171
showing icons on the home
screen 74
Sleep Mode
adjusting 99
Sleep mode
adjusting 60
SMTP server not set up. Contact
system administrator. 192, 193
SMTP Setup menu 134
standard bin, using 39, 77
Standard Network menu 124
Standard network software error
[54] 192
standard tray
loading 40, 78
Standard USB menu 130
Standard USB port disabled
[56] 192
statement of volatility 63, 102
status of parts
checking 97
status of parts and supplies
checking 59
status of supplies
checking 97
storing
paper 110
supplies 166
storing print jobs 54, 92
streaked horizontal lines appear
on prints 220
streaked vertical lines appear on
prints 221
streaks appear 224
Substitute Size menu 118
supplies
checking status 59, 97
checking, from printer control
panel 97
checking, using the Embedded
Web Server 59, 97
conserving 161
storing 166
using genuine Lexmark 163
using recycled paper 161
supplies, ordering
imaging unit 165
maintenance kit 165
toner cartridges 164
supply notifications
configuring 56, 95
supported flash drives 53, 91
supported paper sizes 111
supported paper types and
weights 112
T
TCP/IP menu 127
tips
card stock 106
letterhead 107
on using envelopes 106
on using labels 107
transparencies 107
tips on using envelopes 106
toner cartridge
replacing 166
toner cartridges
ordering 164
recycling 162
toner darkness
adjusting 50, 88
Too many flash options installed
[58] 192
Too many trays attached [58] 192
touch screen
buttons, using 68
transparencies
loading, multipurpose
feeder 44, 82
tips 107
trays
linking 48, 86, 87
loading 40, 78
unlinking 48, 86, 87
troubleshooting
an application error has
occurred 227
cannot open Embedded Web
Server 227
checking an unresponsive
printer 194
solving basic printer
problems 194
troubleshooting, display
printer display is blank 196
troubleshooting, paper feed
message remains after jam is
cleared 200
troubleshooting, print
confidential and other held
documents do not print 203
error reading flash drive 201
incorrect characters print 206
incorrect margins on prints 211
jammed pages are not
reprinted 200
job prints from wrong tray 205
job prints on wrong paper 205
jobs do not print 202
Large jobs do not collate 206
multiplelanguage PDF files do
not print 201
paper curl 212
paper frequently jams 199
print job takes longer than
expected 204
tray linking does not work 206
Index 246
unexpected page breaks
occur 207
troubleshooting, print quality
blank pages 217
characters have jagged
edges 208
clipped pages or images 208
gray background on prints 210
horizontal voids appear on
prints 223
print irregularities 213
print is too dark 215
print is too light 216
printer is printing solid black
pages 219
repeating print defects appear
on prints 214
shadow images appear on
prints 209
skewed print 218
streaked horizontal lines appear
on prints 220
streaked vertical lines 221
toner fog or background
shading 225
toner rubs o 225
toner specks appear on
prints 225
transparency print quality is
poor 220
uneven print density 226
white streaks on a page 224
troubleshooting, printer options
internal option is not
detected 196
Internal Solutions Port 198
tray problems 197
USB/parallel interface card 199
U
unacceptable paper 109
understanding the home
screen 67
understanding the home screen
buttons and icons 66
uneven print density 226
Unformatted flash detected
[53] 193
Universal paper size settings
configuring 39, 77
Universal Setup menu 123
unlinking trays 48, 86, 87
Unsupported option in slot [x]
[55] 193
Unsupported USB hub, please
remove 183
USB port 37, 69
USB/parallel interface card
troubleshooting 199
User’s Guide
using 8
using Forms and Favorites 88
using Hibernate mode 61, 99
using recycled paper 161
using Schedule Power
Modes 62, 100
using the printer control
panel 35, 66
using the touchscreen
buttons 68
Utilities menu 154
V
verify print jobs 54, 92
verifying printer setup 33
vertical voids appear 224
virtual display
checking, using Embedded Web
Server 56, 94
voids appear 224
volatile memory 63, 102
erasing 64, 103
volatility
statement of 63, 102
W
wiping the printer hard disk 104
Wireless menu 129
wireless network
configuration information 29
wireless network setup
using the Embedded Web
Serve 32
wireless networking
Push Button
Configuration
Method 31
Start PIN Method 31
wireless setup wizard
using 30
X
XPS menu 155
Index 247
224

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