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Lexmark CS510 Handleiding

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CS510de
User's Guide
September 2014 www.lexmark.com
Machine type(s):
5027
Model(s):
630
Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Using the Embedded Web Server...........................................................................................................11
Understanding the printer control panel....................................................13
Using the printer control panel...............................................................................................................13
Understanding the colors of the Sleep button and indicator lights........................................................13
Understanding the home screen.............................................................................................................14
Using the touch-screen buttons..............................................................................................................15
Setting up and using the home screen applications....................................17
Finding the IP address of the computer..................................................................................................17
Finding the IP address of the printer.......................................................................................................17
Accessing the Embedded Web Server.....................................................................................................17
Customizing the home screen.................................................................................................................18
Activating the home screen applications................................................................................................18
Setting up Remote Operator Panel.........................................................................................................20
Exporting and importing a configuration................................................................................................20
Additional printer setup.............................................................................22
Installing internal options........................................................................................................................22
Installing hardware options.....................................................................................................................32
Setting up the printer software...............................................................................................................34
Attaching cables......................................................................................................................................35
Networking..............................................................................................................................................36
Verifying printer setup............................................................................................................................39
Loading paper and specialty media............................................................41
Setting the paper size and type...............................................................................................................41
Configuring Universal paper settings......................................................................................................41
Loading the 250‑ and 550‑sheet tray......................................................................................................41
Contents 2
Loading the 650‑sheet duo tray..............................................................................................................44
Loading the multipurpose feeder............................................................................................................45
Loading the manual feeder.....................................................................................................................48
Linking and unlinking trays......................................................................................................................49
Paper and specialty media guide................................................................52
Using specialty media..............................................................................................................................52
Paper guidelines......................................................................................................................................55
Supported paper sizes, types, and weights.............................................................................................58
Printing......................................................................................................62
Printing forms and a document...............................................................................................................62
Printing from a flash drive or mobile device...........................................................................................64
Printing confidential and other held jobs................................................................................................66
Printing information pages......................................................................................................................67
Canceling a print job................................................................................................................................68
Understanding the printer menus..............................................................69
Menus list................................................................................................................................................69
Supplies menu.........................................................................................................................................69
Paper menu.............................................................................................................................................70
Reports menu..........................................................................................................................................79
Network/Ports menu...............................................................................................................................80
Security menu.........................................................................................................................................89
Settings menu..........................................................................................................................................92
Help menu.............................................................................................................................................114
Saving money and the environment.........................................................115
Saving paper and toner.........................................................................................................................115
Saving energy........................................................................................................................................116
Recycling................................................................................................................................................119
Securing the printer..................................................................................121
Using the security lock feature..............................................................................................................121
Statement of Volatility..........................................................................................................................121
Erasing volatile memory........................................................................................................................122
Erasing non‑volatile memory................................................................................................................122
Erasing printer hard disk memory.........................................................................................................123
Contents 3
Finding printer security information.....................................................................................................123
Configuring printer hard disk encryption..............................................................................................124
Maintaining the printer............................................................................125
Cleaning the printer..............................................................................................................................125
Checking the status of supplies.............................................................................................................125
Estimated number of remaining pages.................................................................................................126
Ordering supplies..................................................................................................................................126
Storing supplies.....................................................................................................................................128
Replacing supplies.................................................................................................................................129
Moving the printer................................................................................................................................146
Managing the printer...............................................................................148
Finding advanced networking and administrator information.............................................................148
Checking the virtual display...................................................................................................................148
Checking the printer status...................................................................................................................148
Viewing reports.....................................................................................................................................148
Configuring supply notifications from the Embedded Web Server.......................................................149
Modifying confidential print settings....................................................................................................149
Copying printer settings to other printers.............................................................................................150
Restoring factory default settings.........................................................................................................150
Clearing jams............................................................................................151
Avoiding jams........................................................................................................................................151
Understanding jam messages and locations.........................................................................................152
[x]‑page jam, clear standard bin............................................................................................................153
[x]-page jam, open front door to clear fuser.........................................................................................154
[x]-page jam, open front door...............................................................................................................155
[x]‑page jam, open front door to clear duplex......................................................................................156
[x]‑page jam, open tray [x]....................................................................................................................158
[x]‑page jam, clear manual feeder........................................................................................................159
[x]‑page jam, clear multipurpose feeder...............................................................................................159
Troubleshooting.......................................................................................162
Understanding the printer messages....................................................................................................162
Solving printer problems.......................................................................................................................174
Solving home screen application problems...........................................................................................180
Contents 4
Solving print problems..........................................................................................................................181
Color quality problems..........................................................................................................................205
Embedded Web Server does not open.................................................................................................208
Contacting customer support................................................................................................................210
Notices.....................................................................................................211
Index........................................................................................................225
Contents 5
Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of
accessories can be easily overloaded by a laser printer and may result in poor printer performance, property
damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with
a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
Safety information 6
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
SAVE THESE INSTRUCTIONS.
Safety information 7
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The guides are
available at
http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available at
http://support.lexmark.com.
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 8
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 1 to 35°C (34 to 95°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 9
5
4
3
1
2
1 Right side 102 mm (4 in.)
2 Front 508 mm (20 in.)
3 Left side 152 mm (6 in.)
4 Rear 102 mm (4 in.)
5 Top 254 mm (10 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with
a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer 10
1
2
1
2
1
2
3
4
56
3
4534
1 Printer control panel
2 Standard bin
3 250-sheet tray (Tray 1)
4 Manual feeder
5 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)
Note: This tray is standard on the CS410dtn and CS510dte models.
6 Optional 550-sheet tray (Tray 3)
Using the Embedded Web Server
Note: This feature is available only in network printers or printers connected to print servers.
If the printer is installed on a network, then you can use the Embedded Web Server to do the following:
• View the virtual display of the printer control panel.
• Check the status of the printer supplies.
• Configure supply notifications.
• Configure printer settings.
• Configure network settings.
• View reports.
To access the Embedded Web Server for your printer:
1 Obtain the printer IP address:
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Notes:
– An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Learning about the printer 11
– If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
The Embedded Web Server page appears.
Learning about the printer 12
Understanding the printer control panel
Using the printer control panel
21 3 4
6
5
7
Use the To
1 Display
• Show the status of the printer.
• Set up and operate the printer.
2 Home button Go to the home screen.
3 Keypad Enter numbers, letters, or symbols on the printer.
4 Sleep button Enable Sleep mode or Hibernate mode.
Notes:
• Pressing any hard button, touching the printer control panel, attaching a device to a
USB port, sending a print job, or performing a power-on reset with the main power
switch wakes the printer from Sleep mode.
• Pressing the Sleep button or the power switch causes the printer to wake from
Hibernate Mode.
5 Stop or Cancel
button
Stop all printer activity.
6 Indicator light Check the status of the printer.
7 USB port Connect a USB a flash drive to the printer.
Note: Only the front USB port supports flash drives.
Understanding the colors of the Sleep button and indicator
lights
The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.
Understanding the printer control panel 13
Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
Off The printer is off, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely off for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and
active embedded solutions.
1
2
3
4
5
6
7
8
Touch To
1 Change Language Change the primary language of the printer.
2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable in Forms and Favorites.
3 Held Jobs Display all current held jobs.
Understanding the printer control panel 14
Touch To
4 USB View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
5 Menus Access printer menus.
Note: These menus are available only when the printer is in ready state.
6 Status message bar
• Show the current printer status such as Ready or Busy.
• Show the status of printer supplies.
• Show intervention messages and the instructions on how to clear them.
7 Status/Supplies
• Show a printer warning or error message whenever the printer requires intervention to
continue processing.
• View more information on the printer warning or message, and on how to clear it.
8 Tips View a context‑sensitive help information.
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Jobs by user Access print jobs saved by user.
Profiles and Solutions Access profiles and solutions.
Features
Feature Description
Attendance message alert
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Warning
If an error condition occurs, then this icon appears.
Printer IP address
Example: 123.123.123.123
The IP address of your printer is located at the top left corner of the home screen
and appears as four sets of numbers separated by periods. You can use the IP address
when accessing the Embedded Web Server to view and remotely configure printer
settings even when you are not physically near the printer.
Using the touch-screen buttons
Note: Your home screen may vary, depending on your home screen customization settings, administrative setup,
and active embedded solutions.
Understanding the printer control panel 15
1
2
3
4
5
Touch the To
1 Radio button Select or clear an item.
2 Up arrow Scroll up.
3 Down arrow Scroll down.
4 Accept button Save a setting.
5 Cancel button
• Cancel an action or a selection.
• Return to the previous screen.
Touch To
Return to the home screen.
Open a context-sensitive Help dialog on the printer control panel.
Scroll to the left.
Scroll to the right.
Understanding the printer control panel 16
Setting up and using the home screen applications
Notes:
• Your home screen may vary depending on your home screen customization settings, administrative setup, and
active embedded applications. Some applications are supported only in some printer models.
• There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Finding the IP address of the computer
For Windows users
1 In the Run dialog box, type cmd to open the command prompt.
2 Type ipconfig, and then look for the IP address.
For Macintosh users
1 From System Preferences in the Apple menu, select Network.
2 Select your connection type, and then click Advanced > TCP/IP.
3 Look for the IP address.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 17
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Customizing the home screen
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Do one or more of the following:
• Show or hide the icons of basic printer functions.
a Click Settings > General Settings > Home screen customization.
b Select the check boxes to specify which icons appear on the home screen.
Note: If you clear a check box beside an icon, then the icon does not appear on the home screen.
c Click Submit.
• Customize the icon for an application. For more information, see “Finding information about the home screen
applications” on page 18 or see the documentation that came with the application.
Activating the home screen applications
Finding information about the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first
activate and set up these applications using the Embedded Web Server. For more information on accessing the
Embedded Web Server, see
“Accessing the Embedded Web Server” on page 17.
For more information on configuring and using the home screen applications, do the following:
1 Go to http://support.lexmark.com.
2 Click Software Solutions, and then select either of the following:
• Scan to Network—This lets you find information about the Scan to Network application.
• Other Applications—This lets you find information about the other applications.
3 Click the Manuals tab, and then select the document for the home screen application.
Using Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
Setting up and using the home screen applications 18
1 From the home screen, navigate to:
Change Background > select background to use
2 Touch .
Setting up Forms and Favorites
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To
check for updates of this User’s Guide, go to
http://support.lexmark.com.
Use To
Streamline work processes by letting you quickly find and print frequently used online forms directly
from the printer home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management > Forms and Favorites.
3 Click Add, and then customize the settings.
Notes:
• See the mouse-over help beside each field for a description of the setting.
• To make sure the location settings of the bookmark are correct, type the correct IP address of the host
computer where the bookmark is located. For more information on obtaining the IP address of the host
computer, see
“Finding the IP address of the computer” on page 17.
• Make sure the printer has access rights to the folder where the bookmark is located.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up and using the home screen applications 19
Understanding Eco‑Settings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Setting up Remote Operator Panel
This application enables you to interact with the printer control panel even when you are not physically near the network
printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other
print-related tasks.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Remote Operator Panel Settings.
3 Select the Enable check box, and then customize the settings.
4 Click Submit.
To use the application, click Remote Operator Panel > Launch VNC Applet.
Exporting and importing a configuration
You can export configuration settings into a text file, and then import the file to apply the settings to other printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Export or import a configuration file for one or multiple applications.
For one application
a Navigate to:
Settings > Apps > Apps Management > select an application > Configure
b Export or import the configuration file.
Notes:
• If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is
saved.
• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
Setting up and using the home screen applications 20
For multiple applications
a Click Settings > Import/Export.
b Export or import a configuration file.
Note: When importing a configuration file, click Submit to complete the process.
Setting up and using the home screen applications 21
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.
Available internal options
Memory cards
•
DDR3 DIMM
• Flash memory
– Fonts
– Firmware
• Forms Barcode
• Prescribe
• IPDS
• Hard disk
*
*
This internal option is available only in CS510 printer model.
Accessing the controller board
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Additional printer setup 22
Note: This task requires a flat‑head screwdriver.
1 At the back of the printer, turn the screws counterclockwise to remove them.
2 Slightly open the controller board access cover, and then shift to the right to remove it.
1
2
3 Locate the appropriate connector on the controller board.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or
connectors.
Additional printer setup 23
132
1 Flash memory or font card connector
2 Printer hard disk connector
3 Memory card connector
4 Reattach the cover.
1
2
Additional printer setup 24
5 Turn the screws clockwise to lock the cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 22.
2 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may
cause damage.
Additional printer setup 25
3 Align the notch (1) on the memory card with the ridge (2) on the connector.
2
1
4 Push the memory card straight into the connector, and then push the card toward the controller board wall until
it clicks into place.
1
2
5 Close the controller board access cover.
Additional printer setup 26
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them
off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 22.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
2
1
Additional printer setup 27
4 Push the card firmly into place as shown in the illustration.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be flushed against the controller board.
5 Close the controller board access door.
Note: When the printer software and any hardware options are installed, it may be necessary to manually add
the options in the printer driver to make them available for print jobs. For more information, see
“Adding
available options in the print driver” on page 35.
Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Additional printer setup 28
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any controller board electrical components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 22.
2 Unpack the printer hard disk.
3 Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
4 Locate the appropriate connector on the controller board.
Additional printer setup 29
5 Align the standoffs of the printer hard disk to the holes in the controller board, and then press the printer hard disk
down until the standoffs are in place.
6 Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
Note: The plugs and receptacles are color‑coded.
7 Close the controller board access cover.
Note: When the printer software and any hardware options are installed, you may need to manually add the options
in the printer driver to make them available for print jobs. For more information, see
“Adding available options in
the print driver” on page 35.
Removing a printer hard disk
Note: This task requires a flathead screwdriver.
Additional printer setup 30
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer first before touching any controller board electronic components or
connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 22.
2 Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before
pulling the cable out.
3 Remove the printer hard disk by pulling it away from the controller board.
Additional printer setup 31
4 Set aside the printer hard disk.
5 Close the controller board access cover.
Installing hardware options
Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Install the printer and any optional tray in the following order:
• Optional 550‑sheet tray (Tray 3)
• 650‑sheet duo tray (Tray 2)
• Printer
Installing an optional tray
The printer supports two optional input sources: a 550‑sheet tray and a 650‑sheet duo tray (Tray 2) with an integrated
multipurpose feeder.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
Additional printer setup 32
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Unpack the optional tray, and then remove all packing material and the dust cover.
2 Label the trays with the supplied tray number labels from the top down.
Note: The standard 250‑sheet tray must be labeled as Tray 1.
3 Place the tray near the printer.
Note: If you are installing both the optional trays, then the optional 550‑sheet tray must always be installed as
the first tray when configuring from the bottom to the top.
4 Align the 650‑sheet duo tray with the optional 550‑sheet tray, and then lower it into place.
Additional printer setup 33
5 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.
6 Install the dust covers.
Note: When the printer software and any options are installed, you may need to manually add the options in the
printer driver to make them available for print jobs. For more information, see
“Adding available options in the print
driver” on page 35.
Setting up the printer software
Installing the printer
1 Obtain a copy of the software installer package.
2 Run the installer, and then follow the instructions on the computer screen.
Additional printer setup 34
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1 Open the printers folder, and then select your printer.
2 Open the printer properties, and then add or manually install any options.
3 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies >
Driver.
2 Add any installed hardware options.
3 Apply the changes.
Attaching cables
Make sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
2
3
6
4
5
1
Use the To
1 Rear USB port Attach a keyboard to the printer.
2 USB printer port Connect the printer to a computer.
3 Ethernet port Connect the printer to a network.
4 USB wireless port Attach an optional wireless network adapter.
Additional printer setup 35
Use the To
5 Security lock port Lock the system controller board.
6 Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Networking
Notes:
• Purchase a MarkNet
TM
N8352 wireless network adapter before setting up the printer on a wireless network. For
information on installing the wireless network adapter, see the instruction sheet that came with the adapter.
• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the
printer.
• A valid, unique IP address for the printer to use on the network
• The network gateway
• The network mask
• A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to
use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can
physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a
damaged cable.
Preparing to set up the printer on a wireless network
Notes:
• Make sure your wireless network adapter is installed in your printer and working properly.
• Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
Additional printer setup 36
• Security Method—There are three basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
or
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point, or contact
your system support person.
– To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that came
with the access point, see the Web page associated with the access point, or consult your system support
person.
Connecting the printer using the Wireless Setup Wizard
Before you begin, make sure that:
• A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
• An Ethernet cable is disconnected from the printer.
• Active NIC is set to Auto. To set this to Auto, navigate to:
> Network/Ports > Active NIC > Auto >
Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on.
1 From the printer control panel, navigate to:
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup
2 Select a wireless connection setup.
Additional printer setup 37
Use To
Search for networks Show available wireless connections.
Note: This menu shows all broadcast secured or unsecured SSIDs.
Enter a network name Manually type the SSID.
Note: Make sure to type the correct SSID.
Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.
3 Follow the instructions on the printer display.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
Before you begin, make sure that:
• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more
information, see the documentation that came with your access point.
• A wireless network adapter installed in your printer is attached and working properly. For more information, see
the instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration method
1
From the printer control panel, navigate to:
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected
Setup > Start Push Button Method
2 Follow the instructions on the printer display.
Using the Personal Identification Number (PIN) method
1
From the printer control panel, navigate to:
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected
Setup > Start PIN Method
2 Copy the eight‑digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the setting.
Additional printer setup 38
Connecting the printer to a wireless network using the Embedded Web Server
Before you begin, make sure that:
• Your printer is connected temporarily to an Ethernet network.
• A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with your wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID.
4 Click Submit.
5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the
printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]
section, see if the status is “Connected”.
For more information, see the “Verifying printer setup” section of the User’s Guide.
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.
• Network setup page—If your printer is connected to a network or connected to a print server, print a network
setup page to verify the network connection. This page also provides important information that aids network
printing configuration.
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Additional printer setup 39
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1 From the home screen, navigate to:
> Reports > Network Setup Page
2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.
Additional printer setup 40
Loading paper and specialty media
Proper selection and loading of media can improve how reliably documents print. For more information, see “Avoiding
jams” on page 151 and “Storing paper” on page 58.
Setting the paper size and type
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
Configuring Universal paper settings
The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus.
Notes:
• The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the multipurpose
feeder and manual feeder.
• The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the
multipurpose feeder and manual feeder.
1 From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure
2 Touch Portrait Width or Portrait Height.
3 Select the width or height, and then touch .
Loading the 250‑ and 550‑sheet tray
The printer has one 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray, the 650-sheet duo
tray, and the 550-sheet tray support the same paper sizes and types and are loaded in the same way.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
1 Pull out the tray completely.
Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may cause a
jam.
Loading paper and specialty media 41
2 If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the tray to
extend it.
2
1
3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded.
1
2
Note: Use the paper size indicators on the bottom of the tray to help position the guide.
Loading paper and specialty media 42
4 Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded.
2
1
Note: Use the paper size indicators on the bottom of the tray to help position the guides.
5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
Loading paper and specialty media 43
6 Load the paper stack with the recommended printable side faceup.
7 Place the paper guides securely against the edges of the paper.
8 Insert the tray.
9 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in
the tray.
Note: Mixing paper sizes or paper types in a tray may cause jams.
Loading the 650‑sheet duo tray
The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The tray
is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the same paper types
and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
Loading paper and specialty media 44
1
2
3
1 Length guide tab
2 Paper size indicator
3 Width guide tab
Loading the multipurpose feeder
1 Push the multipurpose feeder latch to the left.
Loading paper and specialty media 45
2 Open the multipurpose feeder.
3 Pull the multipurpose feeder extender.
Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
4 Prepare the paper for loading.
• Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
Loading paper and specialty media 46
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
5 Locate the maximum paper fill indicator and tab.
Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper
guides.
1
2
5
4
3
1 Width guide tab
2 Maximum paper fill indicator
3 Width guide
4 Feeder extender
5 Paper size indicator
6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
• Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge
entering the printer first.
Loading paper and specialty media 47
• Load envelopes with the flap side up and against the right side of the paper guide.
Notes:
• Do not load or close the multipurpose feeder while a job is printing.
• Load only one size and type of paper at a time.
• Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder
and is not bent or wrinkled.
7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the
tray.
Loading the manual feeder
The standard 250‑sheet tray has an integrated manual feeder that can be used to print on different types of paper one
sheet at a time.
1 Load a sheet of paper into the manual feeder:
• Printable side facedown for one-sided printing
• Printable side faceup for two‑sided (duplex) printing
Note: There are different ways for loading letterhead depending on the mode of printing.
One‑sided printing using a letterhead Two‑sided printing using a letterhead
ABC
ABC
Loading paper and specialty media 48
• Load envelope with the flap side up and against the right side of the paper guide.
2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
3 Adjust the paper guides to the width of the paper loaded.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.
Linking and unlinking trays
The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper
feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.
Linking and unlinking trays
Note: This feature applies only in network printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
Loading paper and specialty media 49
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the tray settings to specify the paper size and type for the tray.
• To link trays, make sure the paper size and type for the tray match with that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.
4 Click Submit.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer.
The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are
not properly configured.
Creating a custom name for a paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer control panel
1
From the home screen, navigate to:
> Paper Menu > Custom Names
2 Select a custom name, and then type a custom paper type name.
3 Touch .
4 Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
Assign a custom paper type name to a tray when linking or unlinking trays.
1 Open a Web browser, and then type the printer IP address in the address field.
Loading paper and specialty media 50
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all user‑defined custom names.
4 Click Submit.
Using the printer control panel
1
From the home screen, navigate to:
> Paper Menu > Custom Types
2 Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all user‑defined custom names.
3 Touch .
Loading paper and specialty media 51
Paper and specialty media guide
Notes:
• Make sure that the paper size, type, and weight are set correctly on the computer or on the control panel.
• Flex, fan, and straighten specialty media before loading them.
• The printer may print at a reduced speed to prevent damage to the fuser.
• For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web
site at
http://support.lexmark.com.
Using specialty media
Tips on using letterhead
• Use letterhead designed specifically for laser printers.
• Print a test page on the letterhead being considered for use before buying large quantities.
• Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together.
• Page orientation is important when printing on letterhead.
Source Printing Printable side Paper orientation
Trays
ABC
One‑sided Faceup Load the sheet
with the top edge
entering the
printer first.
Trays
ABC
Two‑sided Facedown Load the sheet
with the bottom
edge entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable
for laser printers.
Paper and specialty media guide 52
Source Printing Printable side Paper orientation
Manual feeder
ABC
One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Manual feeder
ABC
Two‑sided Faceup Load the sheet
with the bottom
edge entering the
printer first.
Multipurpose feeder
One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Multipurpose feeder
ABC
Two‑sided Faceup Load the sheet
with the bottom
edge entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable
for laser printers.
Paper and specialty media guide 53
Tips on using transparencies
Print a test page on the transparencies being considered for use before buying large quantities.
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
transparencies loaded in the tray.
• Print a test page on the transparencies being considered for use before buying large quantities.
• Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
• Use transparencies designed specifically for laser printers.
• Avoid getting fingerprints on the transparencies to prevent print quality problems.
• Before loading transparencies, flex, fan, and straighten the stacks to prevent sheets from sticking together.
Tips on using envelopes
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
envelopes loaded in the tray.
• Print samples on the envelopes being considered for use before buying large quantities.
• Use envelopes designed specifically for laser printers.
• For best performance, use envelopes made from 90‑g/m
2
(24‑lb) paper or 25% cotton.
• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist.
– Are stuck together or damaged in any way.
– Have windows, holes, perforations, cutouts, or embossing.
– Have metal clasps, string ties, or folding bars.
– Have an interlocking design.
– Have postage stamps attached.
– Have any exposed adhesive when the flap is in the sealed or closed position.
– Have bent corners.
– Have rough, cockle, or laid finishes.
• Adjust the width guides to fit the width of the envelopes.
• Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges on a
level surface.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Tips on using labels
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the labels
loaded in the tray.
• Print samples on labels being considered for use before buying large quantities.
• For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at
http://support.lexmark.com.
• Use labels designed specifically for laser printers.
• Do not use labels with slick backing material.
Paper and specialty media guide 54
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge
warranties.
• Do not use labels with exposed adhesive.
• Before loading labels on the tray, flex and fan labels to loosen them. Straighten the edges on a level surface.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly affect print quality.
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the card
stock loaded in the tray.
• Print samples on the card stock being considered for use before buying large quantities.
• Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.
• Preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper feed
problems.
• Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges on a
level surface.
Paper guidelines
Select the correct paper or specialty media to reduce printing problems. For the best print quality, try a sample of the
paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer trays can automatically feed paper weights up to 176‑g/m
2
(47‑lb) bond grain long paper. The multipurpose
feeder can automatically feed paper weights up to 176‑g/m
2
(47‑lb) bond grain long paper. Paper lighter than
60 g/m
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m
2
(20‑lb)
bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend 90 g/m
2
(24 lb) or
heavier paper.
Note: Duplex printing is supported from 60–105‑g/m
2
(16–28‑lb) bond grain long paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Paper and specialty media guide 55
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is
too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield
points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend
the time to several days if the storage or transportation environment is very different from the printer environment.
Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–90‑g/m
2
(16–24‑lb) bond paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple‑part forms or documents
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
Paper and specialty media guide 56
To help avoid paper jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually indicated on
the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60–90 g/m
2
(16–24 lb) paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or
releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating
that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement
can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much
rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very
well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
Paper and specialty media guide 57
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most
label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity
between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper
help keep the paper clean, dry, and flat.
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and weights of
paper they support.
Note: For unlisted paper sizes, select the closest larger listed size.
Supported paper sizes
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper sizes as the
optional 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray 550‑sheet
tray
Duplex
mode
550‑sheet tray Multipurpose
feeder
A4
210 x 297 mm
(8.3 x 11.7 in.)
1 1 1 1
A5
148 x 210 mm
(5.83 x 8.3 in.)
1 2 1 2
X
A6
105 x 148 mm
(4.1 x 5.8 in.)
X
X
1
XX
1
The paper source supports paper size without size sensing.
2
Universal is only supported in the standard 250and optional 550sheet tray if the paper size is from 148 x 215.9 mm (5.83
x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3
Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm (3 x 5
inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4
Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches) and
length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Paper and specialty media guide 58
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray 550‑sheet
tray
Duplex
mode
550‑sheet tray Multipurpose
feeder
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
1 1 1 1
X
Letter
216 x 279 mm
(8.5 x 11 in.)
1 1 1 1
Legal
216 x 356 mm
(8.5 x 14 in.)
1 1 1 1
Executive
184 x 267 mm
(7.3 x 10.5 in.)
1 1 1 1
X
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
1 1 1 1
Folio
216 x 330 mm
(8.5 x 13 in.)
1 1 1 1
Statement
140 x 216 mm
(5.5 x 8.5 in.)
X X
1
XX
Universal
76 x 127 mm (3 x 5 in.) to
216 x 356 mm
(8.5 x 14 in.)
X
1,3
X
1,3
XX
Universal
148 x 210 mm (5.8 x 8.3
in) to 216 x 356 mm
(8.5 x 14 in).
1,2 1,2 1,2 4
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
X X
1
XX
1
The paper source supports paper size without size sensing.
2
Universal is only supported in the standard 250and optional 550sheet tray if the paper size is from 148 x 215.9 mm (5.83
x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3
Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm (3 x 5
inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4
Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches) and
length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Paper and specialty media guide 59
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray 550‑sheet
tray
Duplex
mode
550‑sheet tray Multipurpose
feeder
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
X X
1
XX
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
X
X
1
XX
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
X
X
1
XX
C5 Envelope
162 x 229 mm (6.4 x 9 in.)
X
X
1
XX
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
X
X
1
XX
Other Envelope
98 x 162 mm
(3.9 x 6.3 in.) up to
176 x 250 mm
(6.9 x 9.8 in.)
X
X
1
XX
1
The paper source supports paper size without size sensing.
2
Universal is only supported in the standard 250and optional 550sheet tray if the paper size is from 148 x 215.9 mm (5.83
x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3
Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm (3 x 5
inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4
Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches) and
length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Supported paper types and weights
Notes:
• Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper as the
550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.
• Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guide 60
Paper type 250‑sheet tray Manual feeder 650‑sheet duo tray 550‑sheet tray Duplex mode
550‑sheet tray Multipurpose
feeder
Paper
• Plain
• Recycled
• Glossy
• Bond
• Letterhead
• Preprinted
• Colored
• Light
• Heavy
• Rough/Cotton
• Custom Type [x]
Card stock X
Transparencies
X XX
Labels
• Paper
X
Envelope X
X XX
Paper and specialty media guide 61
Printing
Printing forms and a document
Printing forms
Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed.
Before you can use this application, first set it up on the printer. For more information, see
“Setting up Forms and
Favorites” on page 19.
1 From the home screen, navigate to:
Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings
2 Apply the changes.
Printing a document
1 From the printer control panel, set the paper type and size to match the paper loaded.
2 Send the print job:
For Windows users
a
With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust the settings, if necessary.
d Click OK > Print.
For Macintosh users
a
Customize the settings in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the paper loaded.
3 Click OK.
b Customize the settings in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options pop‑up menus, adjust the settings, if necessary.
Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or
select the appropriate tray or feeder.
3 Click Print.
Printing in black and white
From the home screen, navigate to:
Printing 62
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the setting, and then click Submit.
Using the printer control panel
1
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Toner Darkness
2 Adjust the setting, and then touch .
Using Max Speed and Max Yield
Max Speed and Max Yield let you choose between a faster print speed or a higher toner yield. Max Yield is the factory
default setting.
• Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The printer
prints in color unless Black Only is selected in the printer driver.
• Max Yield—This lets you switch from black to color based on the color content found on each page. Frequent color
mode switching can result to slower printing if the content of pages is mixed.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Setup Menu.
3 From the Printer Usage list, select Max Speed or Max Yield.
4 Click Submit.
Printing 63
Using the printer control panel
1
From the home screen, navigate to:
> Settings > Print Settings > Setup Menu
2 From the Printer Usage list, select Max Speed or Max Yield.
3 Touch Submit.
Printing from a flash drive or mobile device
Printing from a flash drive
Notes:
• Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control
panel.
• You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
Notes:
• A flash drive icon appears on the printer home screen when a flash drive is inserted.
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data can occur.
Printing 64
2 From the printer control panel, touch the document you want to print.
3 Touch the arrows to specify the number of copies for printing, and then touch Print.
Notes:
• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on
the home screen to print files from the flash drive.
Supported flash drives and file types
Notes:
• High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported.
• USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology
File System (NTFS) or any other file system are not supported.
Recommended flash drives File type
• Lexar JumpDrive FireFly (512MB and 1GB)
• SanDisk Cruzer Micro (512MB and 1GB)
• Sony Micro Vault Classic (512MB and 1GB)
Documents:
• .pdf
• .xps
Images:
• .dcx
• .gif
• .jpeg or .jpg
• .bmp
• .pcx
• .tiff or .tif
• .png
• .fls
Printing from a mobile device
To download a compatible mobile printing application, visit www.lexmark.com/mobile.
Printing 65
Note: Mobile printing applications may also be available from your mobile device manufacturer.
Printing confidential and other held jobs
Storing print jobs in the printer
1 From the home screen, navigate to:
> Security > Confidential Print > select a print job type
Use To
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and PIN
are deleted.
Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control
panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Repeat Job Expiration Print and store print jobs in the printer memory.
Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you examine
if the first copy is satisfactory or not. The print job is automatically deleted
from the printer memory when all copies are printed.
Reserve Job Expiration Store print jobs for printing at a later time.
Note: The print jobs are held until deleted from the Held Jobs menu.
Notes:
• Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
• You can set the printer to store print jobs in the printer memory until you start the print job from the printer
control panel.
• All print jobs that can be initiated by the user at the printer are called held jobs.
2 Touch .
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve
jobs are held in the printer until you delete them.
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
Printing 66
4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.
5 Click OK or Print.
6 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
Printing information pages
Printing a font sample list
1 From the home screen, navigate to:
> Reports > Print Fonts
2 Touch PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Printing 67
Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press on the keypad.
2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press
on the keypad, then touch Resume to return to the home screen.
Canceling a print job from the computer
For Windows users
1 Open the printers folder, and then select your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
Printing 68
Understanding the printer menus
Menus list
Note: Some menus are available only in select printer models.
Supplies Paper Menu Reports Network/Ports
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Black or Color Imaging Kit
Maintenance Kit
Default Source
Paper Size/Type
Configure MP
1
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Custom Names
Universal Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Print Demo
Asset Report
Active NIC
Standard Network or Network [x]
Standard USB
SMTP Setup
Security Settings Help Option Card Menu
Miscellaneous Security Settings
Confidential Print
Erase Temporary Data Files
Security Audit Log
Set Date and Time
General Settings
Flash Drive Menu
Print Settings
Print All Guides
Color Quality
Print Quality
Printing Guide
Print Defects Guide
Information Guide
Supplies Guide
Note: A list of installed DLEs (Download
Emulators) appears.
1
This menu item appears only when a 650-sheet duo tray is attached.
Supplies menu
Use To
Cyan Cartridge View the status of the toner cartridges, which can be any of
the following:
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Understanding the printer menus 69
Use To
Waste Toner Bottle
Near Full
Replace
Missing
OK
View the status of the waste toner bottle.
Imaging Kit
OK
Replace Black Imaging Kit
Replace Color Imaging Kit
View the status of the imaging kit.
Maintenance Kit
OK
Replace
View the status of the maintenance kit.
Paper menu
Default Source menu
Use To
Default Source
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, set Configure MP to "Cassette" for Multipurpose
Feeder to appear as a menu setting.
• If two trays contain paper of the same size and type, and the trays have
the same settings, then the trays are automatically linked. When one tray
is empty, the print job continues using the linked tray.
Paper Size/Type menu
Use To
Tray [x] Size
A4
A5
JIS‑B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Universal
Specify the size of the paper loaded in each tray.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 70
Use To
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in each tray.
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.
• If available, a user‑defined name will appear instead of Custom Type [x].
• Use this menu to configure automatic tray linking.
• Only the 250-sheet tray supports transparency.
Multipurpose Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the paper loaded in the multipurpose feeder.
Notes:
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Size to appear as a menu.
• The multipurpose feeder does not automatically detect the paper size.
Make sure the paper size is set.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 71
Use To
Multipurpose Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in the multipurpose feeder.
Notes:
• Custom [x] is the factory default setting.
• From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Type to appear as a menu.
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
Specify the size of the paper being manually loaded.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper being manually loaded.
Notes:
• Plain Paper is the factory default setting.
• From the Paper menu, set Configure MP to Manual in order for Manual
Paper Type to appear as a menu.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 72
Use To
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the envelope being manually loaded.
Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the
international factory default setting.
Manual Envelope Type
Envelope
Custom Type [x]
Specify the type of the envelope being manually loaded.
Note: Envelope is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Configure MP menu
Use To
Configure MP
Cassette
Manual
First
Determine when the printer selects paper from the multipurpose feeder.
Notes:
• Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
• Manual sets the multipurpose feeder only for manual‑feed print jobs.
• First configures the multipurpose feeder as the primary paper source.
Substitute Size menu
Use To
Substitute Size
Off
Statement/A5
Letter/A4
All Listed
Substitute a specified paper size if the requested paper size is not available.
Notes:
• All Listed is the factory default setting. All available substitutions are
allowed.
• Off indicates that no size substitutions are allowed.
• Setting a size substitution lets the print job continue without Change
Paper appearing.
Paper Texture menu
Use To
Plain Texture
Smooth
Normal
Rough
Specify the relative texture of the plain paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 73
Use To
Card Stock Texture
Smooth
Normal
Rough
Specify the relative texture of the card stock loaded.
Notes:
• Normal is the factory default setting.
• The options appear only if card stock is supported.
Transparency Texture
Smooth
Normal
Rough
Specify the relative texture of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Texture
Smooth
Normal
Rough
Specify the relative texture of the recycled paper loaded.
Note: Normal is the factory default setting.
Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the glossy paper loaded.
Note: Normal is the factory default setting.
Heavy Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Labels Texture
Smooth
Normal
Rough
Specify the relative texture of the labels loaded.
Note: Normal is the factory default setting.
Bond Texture
Smooth
Normal
Rough
Specify the relative texture of the bond paper loaded.
Note: Rough is the factory default setting.
Envelope Texture
Smooth
Normal
Rough
Specify the relative texture of the envelopes loaded.
Note: Normal is the factory default setting.
Letterhead Texture
Smooth
Normal
Rough
Specify the relative texture of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Texture
Smooth
Normal
Rough
Specify the relative texture of the preprinted paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 74
Use To
Colored Texture
Smooth
Normal
Rough
Specify the relative texture of the colored paper loaded.
Note: Normal is the factory default setting.
Light Texture
Smooth
Normal
Rough
Specify the relative texture of the light paper loaded.
Note: Normal is the factory default setting.
Heavy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy paper loaded.
Note: Normal is the factory default setting.
Rough/Cotton Texture
Rough
Specify the relative texture of the cotton paper loaded.
Custom [x] Texture
Smooth
Normal
Rough
Specify the relative texture of the custom paper loaded.
Notes:
• Normal is the factory default setting.
• The options appear only if custom type is supported.
Paper Weight menu
Use To
Plain Weight
Light
Normal
Heavy
Specify the relative weight of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Weight
Light
Normal
Heavy
Specify the relative weight of the card stock loaded.
Note: Normal is the factory default setting.
Transparency Weight
Light
Normal
Heavy
Specify the relative weight of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Weight
Light
Normal
Heavy
Specify the relative weight of the recycled paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 75
Use To
Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the glossy paper loaded.
Note: Normal is the factory default setting.
Heavy Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Labels Weight
Light
Normal
Heavy
Specify the relative weight of the labels loaded.
Note: Normal is the factory default setting.
Bond Weight
Light
Normal
Heavy
Specify the relative weight of the bond paper loaded.
Note: Normal is the factory default setting.
Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the envelope loaded.
Note: Normal is the factory default setting.
Rough Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the rough envelope loaded.
Note: Heavy is the factory default setting.
Letterhead Weight
Light
Normal
Heavy
Specify the relative weight of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Weight
Light
Normal
Heavy
Specify the relative weight of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Weight
Light
Normal
Heavy
Specify the relative weight of the colored paper loaded.
Note: Normal is the factory default setting.
Light Weight
Light
Specify that the relative weight of the paper loaded is light.
Heavy Weight
Heavy
Specify that the relative weight of the paper loaded is heavy.
Understanding the printer menus 76
Use To
Rough/Cotton Weight
Light
Normal
Heavy
Specify the relative weight of the rough or cotton paper loaded.
Note: Normal is the factory default setting.
Custom [x] Weight
Light
Normal
Heavy
Specify the relative weight of the custom paper loaded.
Notes:
• Normal is the factory default setting.
• The options appear only when the custom type is supported.
Paper Loading menu
Use To
Cardstock Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Cardstock as the paper type.
Recycled Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Recycled as the paper type.
Glossy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Glossy as the paper type.
Heavy Glossy Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Heavy Glossy as the paper type.
Labels Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Labels as the paper type.
Bond Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Bond as the paper type.
Letterhead Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Letterhead as the paper type.
Preprinted Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Preprinted as the paper type.
Colored Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Colored as the paper type.
Notes:
• Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
Printing Preferences or the Print dialog.
• Off is the factory default setting for all the menus.
Understanding the printer menus 77
Use To
Light Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Light as the paper type.
Heavy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Heavy as the paper type.
Rough/Cotton Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Rough/Cotton as the paper type.
Custom [x] Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only when the custom type is
supported.
Notes:
• Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
Printing Preferences or the Print dialog.
• Off is the factory default setting for all the menus.
Custom Types menu
Use To
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Associate a paper or specialty media type with a factory default Custom Type [x]
name or a user‑defined custom name created in the Embedded Web Server or
MarkVision
TM
Professional.
Notes:
• Paper is the factory default setting for Custom Type [x].
• The custom media type must be supported in the selected tray or feeder
in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Specify a paper type when Recycled is selected.
Notes:
• Paper is the factory default setting.
• The Recycled paper type must be supported in the selected tray or
feeder in order to print from that source.
Custom Names menu
Use To
Custom Name [x] Specify a custom name for a paper type. This name replaces Custom Type [x] in
the printer menus.
Understanding the printer menus 78
Universal Setup menu
Use To
Units of Measure
Inches
Millimeters
Identify the units of measure.
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Portrait Width
3–8.5 inches
76–216 mm
Set the width for portrait orientation.
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the US factory default setting. You can increase the
width in 0.01‑inch increments.
• 216 mm is the international factory default setting. You can increase
the width in 1‑mm increments.
Portrait Height
3–14.17 inches
76–360 mm
Set the width for portrait orientation.
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. You can increase the
height in 0.01‑inch increments.
• 356 mm is the international factory default setting. You can increase
the height in 1‑mm increments.
Reports menu
Use To
Menu Settings Page Print a report on the current printer menu settings. The report also contains
information about the status of the supplies and a list of hardware options that
are successfully installed.
Device Statistics Print a report containing printer statistics, such as supply information and number
of printed pages.
Network Setup Page Print a report containing information about the network settings of the printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Network [x] Setup Page Print a report containing information about the network settings of the printer.
Note: This menu item appears only in network printers or printers connected
to print servers, and when there is more than one network option installed.
Profiles List Print a list of profiles stored in the printer.
Understanding the printer menus 79
Use To
Print Fonts
PCL Fonts
PostScript Fonts
Print a report of all the fonts available for the printer language currently set in
the printer.
Note: A separate list is available for PCL and PostScript emulations. Each
emulation report contains print samples and information about the available
fonts for each language.
Print Directory Print a list of all the resources stored in an optional flash memory card or printer
hard disk.
Notes:
• Job Buffer Size must be set to 100%.
• Make sure that the memory card or hard disk is installed and working
properly.
Print Demo
Demo Page
[list of available demo pages]
Print demo files that are available in the firmware, the flash option, and the disk
option.
Asset Report Print a report containing asset information, including the printer serial number
and model name. The report contains text and UPC bar codes that can be scanned
into an asset database.
Event Log Summary Print a summary of logged events.
Network/Ports menu
Active NIC menu
Use To
Active NIC
Auto
[list of available network cards]
Allow the printer to connect to a network.
Notes:
• Auto is the factory default setting.
• This menu item appears only if an optional network adapter is installed.
Standard Network or Network [x] menu
Note: Only active ports appear in this menu.
Use To
Energy Efficient Ethernet
Enable
Disable
Reduce power consumption when the printer receives no data from the Ethernet
network.
Note: Enable is the factory default setting.
Understanding the printer menus 80
Use To
PCL SmartSwitch
On
Off
Set the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• If PCL SmartSwitch is disabled, then the printer does not examine incoming
data and it uses the default printer language specified in the Setup menu.
PS SmartSwitch
On
Off
Set the printer to automatically switch to PS emulation when a print job requires it,
regardless of the default printer language.
Notes:
• On is the factory default setting.
• If PS SmartSwitch is disabled, then the printer does not examine incoming
data and it uses the default printer language specified in the Setup menu.
NPA Mode
Off
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
• Auto is the factory default setting.
• The printer automatically restarts when the setting is changed from the
control panel.
Network Buffer
Auto
3KB to [maximum size allowed]
Set the size of the network input buffer.
Notes:
• Auto is the factory default setting.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
• The printer automatically restarts when the setting is changed from the
control panel.
Job Buffering
Off
On
Auto
Temporarily store print jobs in the printer hard disk before printing. This menu only
appears when a formatted disk is installed.
Notes:
• Off is the factory default setting.
• The printer automatically restarts when the setting is changed from the
control panel. The menu selection is then updated.
Mac Binary PS
On
Off
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Note: Auto is the factory default setting.
Understanding the printer menus 81
Use To
Standard Network Setup OR
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Show and set the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Reports menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > Reports
• Network/Ports > Network [x] > Network [x] Setup > Reports
Use To
Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address.
Network Card menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > Network Card
• Network/Ports > Network [x] > Network [x] Setup > Network Card
Use To
View Card Status
Connected
Disconnected
View the connection status of the wireless network adapter.
View Card Speed View the speed of an active wireless network adapter.
Energy Efficient Ethernet
Enable
Disable
Reduce power consumption when the printer receives no data from the Ethernet
network.
Note: Enable is the factory default setting.
Network Address
UAA
LAA
View the network addresses.
Job Timeout
0, 10–225 seconds
Set the amount of time it takes for a network print job to be canceled.
Notes:
• 90 seconds is the factory default setting.
• A setting value of 0 disables the timeout.
• A value between 1 and 9 is invalid.
Understanding the printer menus 82
Use To
Banner Page
Off
On
Allow the printer to print a banner page.
Note: Off is the factory default setting.
TCP/IP menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > TCP/IP
• Network/Ports > Network [x] > Network [x] Setup > TCP/IP
Note: This menu is available only in network printers or printers connected to print servers.
Use To
Set Hostname Set the current TCP/IP host name.
Note: This menu is available only in select printer models.
IP Address View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCP
On
Off
Specify the DHCP address and parameter assignment.
Note: On is the factory default setting.
Enable RARP
On
Off
Specify the RARP address assignment setting.
Note: Off is the factory default setting.
Enable BOOTP
On
Off
Specify the BOOTP address assignment setting.
Note: On is the factory default setting.
Enable AutoIP
Yes
No
Specify the Zero Configuration Networking setting.
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Enable the built-in FTP server, which lets you send files to the printer using File Transfer
Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enable the built-in Web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a Web browser.
Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Understanding the printer menus 83
Use To
Enable DDNS
Yes
No
View or change the current DDNS setting.
Note: Yes is the factory default setting.
Enable mDNS
Yes
No
View or change the current mDNS setting.
Note: Yes is the factory default setting.
DNS Server Address View or change the current DNS server address.
Backup DNS Server Address [x] View or change the current DNS server address.
Enable HTTPS
Yes
No
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > IPv6
• Network/Ports > Network [x] > Network [x] Setup > IPv6
Note: This menu is available only in network printers or printers that are attached to print servers.
Use To
Enable IPv6
On
Off
Enable IPv6 in the printer.
Note: On is the factory default setting.
Auto Configuration
On
Off
Specify whether or not the wireless network adapter accepts the
automatic IPv6 address configuration entries provided by a router.
Note: On is the factory default setting.
View Hostname Set the host name.
Note: These settings can be changed only from the Embedded Web
Server.
View Address
View Router Address
Enable DHCPv6
On
Off
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
Wireless menu
Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless
network adapter.
To access the menu, navigate to:
Network/Ports > Network [x] > Network [x] Setup > Wireless
Understanding the printer menus 84
Use To
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
• Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given period of time.
• Start PIN Method connects the printer to a wireless network when
a PIN on the printer is entered into the wireless settings of the
access point.
Enable/Disable WPS Auto‑detection
Enable
Disable
Automatically detect the connection method that an access point with
WPS uses—Start Push Button Method or Start PIN Method.
Note: Disable is the factory default setting.
Network Mode
BSS Type
Infrastructure
Ad hoc
Specify the network mode.
Notes:
• Infrastructure is the factory default setting. This lets the printer
access a network using an access point.
• Ad hoc configures wireless connection directly between the printer
and a computer.
Compatibility
802.11b/g
802.11b/g/n
Specify the wireless standard for the wireless network.
Note: 802.11b/g/n is the factory default setting.
Choose Network Select an available network for the printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method for the wireless network.
AppleTalk menu
Note: This menu is available only in printer models connected to a wired network or when an optional network card
is installed.
To access the menu, navigate to any of the following:
• Network/Ports > Standard Network > Standard Network Setup > AppleTalk
• Network/Ports > Network Setup [x] > AppleTalk
Use To
Activate
Yes
No
Enable or disable AppleTalk support.
Note: Yes is the factory default setting.
View Name Show the assigned AppleTalk name.
Note: The name can be changed only from the Embedded Web Server.
View Address Show the assigned AppleTalk address.
Note: The address can be changed only from the Embedded Web Server.
Understanding the printer menus 85
Use To
Set Zone
[list of zones available on the network]
Provide a list of AppleTalk zones available on the network.
Note: The factory default setting is the default zone for the network. If no
default zone exists, then the zone marked with an asterisk (*) is the default
setting.
Standard USB menu
Use To
PCL SmartSwitch
On
Off
Set the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
PS SmartSwitch
On
Off
Set the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
On
Off
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
• The printer automatically restarts when changing the setting from the printer
control panel. The menu selection is then updated.
Understanding the printer menus 86
Use To
USB Buffer
Disabled
Auto
3K to [maximum size allowed]
Set the size of the USB input buffer.
Notes:
• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.
• The USB buffer size value can be changed in 1-K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
• The printer automatically restarts when the setting is changed from the printer
control panel. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily store print jobs in the printer hard disk before printing.
Notes:
• Off is the factory default setting.
• On buffers jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
On
Off
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Set the network address information for an external print server.
Note: This menu is available only when the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Set the netmask information for an external print server.
Note: This menu is available only when the printer is attached to an external print
server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Set the gateway information for an external print server.
Note: This menu is available only when the printer is attached to an external print
server through the USB port.
Understanding the printer menus 87
SMTP Setup menu
Use To
Primary SMTP Gateway Specify SMTP server gateway and port information.
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specify the amount of time in seconds before the server stops trying to
send an e‑mail.
Note: 30 is the factory default setting.
Reply Address Specify a reply address of up to 128 characters in the e-mail sent by the
printer.
Use SSL
Disabled
Negotiate
Required
Set the printer to use SSL for increased security when connecting to the
SMTP server.
Notes:
• Disabled is the factory default setting.
• When the Negotiate setting is used, the SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specify the type of user authentication required for scan to e‑mail
privileges.
Note: “No authentication required” is the factory default setting.
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Specify what credentials will be used when communicating to the SMTP
server.
Notes:
• None is the factory default setting for Device‑Initiated E‑mail and
User‑Initiated E‑mail.
• “Device Userid” and “Device password” are used to log in to the
SMTP server when Use Device SMTP Credentials is selected.
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and Password
Prompt user
Device Userid
Device password
Kerberos 5 Realm
NTLM Domain
Understanding the printer menus 88
Security menu
Miscellaneous Security Settings menu
Use To
Login Restrictions
Login failures
Failure time frame
Lockout time
Panel Login Timeout
Remote Login Timeout
Limit the number and time frames of failed login attempts from the printer control
panel before all users are locked out.
Notes:
• “Login failures” specifies the number of failed login attempts before users are
locked out. You can choose from 1 to 10 attempts. The factory default setting
is 3.
• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. You can choose from 1 to
60 minutes. The factory default setting is 5 minutes.
• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. You can choose from 1 to 60 minutes. The factory default
setting is 5 minutes. The printer does not impose a lockout time if you set to 1
minute.
• Panel Login Timeout specifies how long the printer remains idle on the home
screen before automatically logging the user off. You can choose from 1 to 900
seconds. The factory default setting is 30 seconds.
• Remote Login Timeout specifies how long a remote interface remains idle
before automatically logging the user off. You can choose from 1 to 120
minutes. The factory default setting is 10 minutes.
Minimum PIN Length
1–16
Limit the digit length of the PIN.
Note: 4 is the factory default setting.
Confidential Print menu
Use To
Max Invalid PIN
Off
2–10
Limit the number of times an invalid PIN can be entered.
Notes:
• This menu appears only when a formatted, non-defective printer hard disk is installed.
• Once the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limit the amount of time a confidential print job stays in the printer before it is deleted.
Notes:
• If the “Confidential Job Expiration” setting is changed while confidential print jobs
reside in the printer RAM or printer hard disk, then the expiration time for those print
jobs does not change to the new default value.
• If the printer is turned off, then all confidential jobs held in the printer RAM are
deleted.
Note: Off is the factory default setting.
Understanding the printer menus 89
Use To
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs.
Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs needing verification.
Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs for printing at a later time.
Note: Off is the factory default setting.
Erase Temporary Data Files menu
Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by the file
system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only when a formatted, working printer hard disk is installed.
Use To
Wiping Mode
Auto
Specify the mode for erasing temporary data files.
Automatic Method
Single pass
Multiple pass
Mark all disk space used by a previous print job. This method does not permit the file
system to reuse this space until it has been cleared.
Notes:
• “Single pass” is the factory default setting.
• Only automatic wiping enables users to erase temporary data files without
having to turn off the printer for an extended amount of time.
• Highly confidential information should be erased using only the Multiple pass
method.
Understanding the printer menus 90
Security Audit Log menu
Use To
Export Log Let an authorized user export the audit log.
Notes:
• To export the audit log from the printer control panel, attach a flash drive to
the printer.
• The audit log can be downloaded from the Embedded Web Server and saved
on a computer.
Delete Log
Yes
No
Specify whether or not audit logs are deleted.
Note: Yes is the factory default setting.
Configure Log
Enable Audit
Yes
No
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of Events to Log
0–7
Specify how and whether or not audit logs are created.
Notes:
• Enable Audit determines if events are recorded in the secure audit log and
remote syslog. No is the factory default setting.
• Enable Remote Syslog determines if logs are sent to a remote server. No is the
factory default setting.
• Remote Syslog Facility determines the value used to send logs to the remote
syslog server. 4 is the factory default setting.
• If the security audit log is activated, then the severity value of each event is
recorded. 4 is the factory default setting.
Set Date and Time menu
Use To
Current Date and Time View the current date and time settings for the printer.
Manually Set Date and Time Enter the date and time.
Notes:
• Date/Time is set in YYYY-MM-DD HH:MM:SS format.
• Manually setting the date and time sets “Enable NTP” (Network Time Protocol)
to On.
Time Zone Select the time zone.
Note: GMT is the factory default setting.
Automatically Observe DST
On
Off
Set the printer to use the applicable daylight saving time (DST) start and end times
associated with the printer Time Zone setting.
Note: On is the factory default setting and uses the applicable Daylight Saving Time
associated with the Time Zone setting.
Enable NTP
On
Off
Enable Network Time Protocol, which synchronizes the clocks of devices on a
network.
Note: On is the factory default setting.
Understanding the printer menus 91
Settings menu
Setup menu
Use To
Printer Language
PCL Emulation
PS Emulation
Set the default printer language.
Notes:
• PS Emulation is the factory default setting. PS Emulation uses
a PS interpreter for processing print jobs.
• PCL Emulation uses a PCL interpreter for processing print
jobs.
• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
On
Off
Determine if print jobs are removed from the print queue when
they require unavailable printer options or custom settings. These
print jobs are stored in a separate print queue, so other jobs print
normally. When the missing information or options are obtained,
the stored jobs print.
Notes:
• Off is the factory default setting.
• This menu item appears only if a non-read‑only printer hard
disk is installed. This requirement ensures that stored jobs
are not deleted if the printer loses power.
Print Area
Normal
Fit To Page
Whole Page
Set the logical and physical printable area.
Notes:
• Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image.
• Fit to Page fits the page content into the selected paper size.
• Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary. This
setting affects only pages printed using a PCL 5e interpreter
and has no effect on pages printed using the PCL XL or
PostScript interpreter.
Printer Usage
Max Yield
Max Speed
Set color toner use in printing.
Note: Max Yield is the factory default setting.
Understanding the printer menus 92
Use To
Black Only Mode
On
Off
Set the printer to print text and graphics using only the black toner
cartridge.
Notes:
• Off is the factory default setting.
• The setting value does not affect the ability of the printer to
generate color output from flash drive print jobs.
Download Target
RAM
Flash
Disk
Set the storage location for downloads.
Notes:
• RAM is the factory default setting. Storing downloads in the
RAM is temporary.
• Storing downloads in a flash memory or on a printer hard
disk places them in permanent storage. Downloads remain in
the flash memory or printer hard disk even when the printer
is turned off.
• This menu item appears only if an optional flash memory or
printer hard disk is installed.
Resource Save
On
Off
Specify how the printer handles temporary downloads, such as
fonts and macros stored in the RAM, when the printer receives a
job that requires more memory than is available.
Notes:
• Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
• On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory full appears, but downloads are
not deleted.
Print All Order
Alphabetical
Oldest First
Newest First
Specify the order in which held and confidential jobs are printed .
Note: Alphabetical is the factory default setting.
Understanding the printer menus 93
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portugues
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text appearing on the display.
Note: Not all languages are available for all models. You may
need to install special hardware for some languages.
Show Supply Estimates
Show estimates
Do not show estimates
View the estimates of the supplies on the control panel, Embedded
Web Server, menu settings, and device statistics reports.
Note: Show estimates is the factory default setting.
Eco-Mode
Off
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
• Off is the factory default setting. This resets the printer to its
factory default settings.
• When setting Eco Mode to Energy or Paper, performance
may be affected, but print quality is not.
Quiet Mode
Off
On
Minimize the printer noise.
Note: Off is the factory default setting.
Run Initial Setup
Yes
No
Run the setup wizard.
Understanding the printer menus 94
Use To
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portugues
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key [x]
Specify a language and custom key information for the display
keyboard.
Paper Sizes
U.S.
Metric
Specify the unit of measurement for paper sizes.
Notes:
• U.S. is the factory default setting.
• The initial setting is determined by your country or region
selection in the initial setup wizard.
Understanding the printer menus 95
Use To
Displayed Information
Left Side
Right Side
Custom Text [x]
Specify what is displayed on the upper corners of the home screen.
For Left side and Right side, select from the following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:
• IP Address is the factory default setting for Left Side.
• Date/Time is the factory default setting for Right Side.
Displayed Information (continued)
Black Toner
Cyan Toner
Magenta Toner
Yellow Toner
Waste Toner Bottle
Fuser
Transfer Module
Customize the displayed information for the supplies.
Select from the following options:
When to display
Do not display
Display
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
• Do not display is the factory default setting for When to
display.
• Default is the factory default setting for Message to display.
Understanding the printer menus 96
Use To
Displayed Information (continued)
Paper Jam
Load Paper
Service Errors
Customize the displayed information for certain menus.
Select from the following options:
Display
Yes
No
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
• No is the factory default setting for Display.
• Default is the factory default setting for Message to display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Apps
Bookmarks
Jobs by User
Forms and Favorites
Background and Idle Screen
Eco-Settings
Change the icons that appear on the home screen.
For each icon, select from the following options:
Display
Do Not display
Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD
Format the date.
Note: MM‑DD‑YYYY is the U.S. factory default setting. DD-MM-
YYYY is the international factory default setting.
Time Format
12 hour A.M./P.M.
24 hour clock
Format the time.
Note: 12 hour A.M./P.M. is the factory default setting.
Screen Brightness
20–100
Specify the brightness of the display.
Note: 100 is the factory default setting.
Audio Feedback
Button Feedback
On
Off
Volume
1–10
Set the audio volume for the buttons.
Notes:
• On is the factory default setting for Button Feedback.
• 5 is the factory default setting for Volume.
Understanding the printer menus 97
Use To
Show Bookmarks
Yes
No
Specify whether bookmarks are displayed from the Held Jobs area.
Note: Yes is the factory default setting.
Web Page Refresh Rate
30–300
Specify the number of seconds between Embedded Web Server
refreshes.
Note: 120 is the factory default setting.
Contact Name Specify a contact name.
Note: The contact name is stored on the Embedded Web Server.
Location Specify the location.
Note: The location is stored on the Embedded Web Server.
Alarms
Alarm Control
Cartridge Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
Off
Single
Continuous
Notes:
• Single is the factory default setting. This sounds three quick
beeps.
• Continuous repeats three beeps every 10 seconds.
Timeouts
Standby Mode
Disabled
1–240
Set the amount of time in minutes before the printer enters a lower
power state.
Note: 15 is the factory default setting.
Timeouts
Sleep Mode
Disabled
1–120
Set the amount of time in minutes the printer waits after a job is
printed before it goes into a reduced power state.
Notes:
• 20 is the factory default setting.
• Lower settings conserve more energy, but may require
longer warm‑up times.
• Select the lowest setting if the printer shares an electrical
circuit with room lighting or you notice lights flickering in the
room.
• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warm‑up time.
• Disabled appears only if Energy Conserve is set to Off.
Timeouts
Print with Display Off
Allow printing with display off
Display on when printing
Print a job with the display turned off.
Note: Display on when printing is the factory default setting.
Understanding the printer menus 98
Use To
Timeouts
Hibernate Timeout
Disabled
20 minutes
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Set the amount of time the printer waits before it enters Hibernate
mode.
Note: 3 days is the factory default setting.
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to Hibernate mode even if there is an active Ethernet
connection.
Notes:
• Hibernate is the factory default setting.
• The fax function is available only in some printer models.
Timeouts
Screen Timeout
15–300
Set the amount of time in seconds before returning the control
panel to a Ready state.
Note: 30 is the factory default setting.
Timeouts
Prolong Screen Timeout
On
Off
Set the printer to continue a specified job without returning to the
home screen when the screen timeout timer expires.
Note: Off is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time in seconds the printer waits to receive an
end‑of‑job message before canceling the rest of the print job.
Notes:
• 90 is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
• Print Timeout is available only when using PCL emulation.
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time in seconds the printer waits for additional
data before canceling a print job.
Notes:
• 40 is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation.
Timeouts
Job Hold Timeout
5–255
Set the amount of time the printer waits for user intervention
before it holds jobs that require unavailable resources and
continues to print other jobs in the print queue.
Notes:
• 30 is the factory default setting.
• This menu appears only when a hard disk is installed.
Understanding the printer menus 99
Use To
Error Recovery
Auto Reboot
Reboot when idle
Reboot always
Reboot never
Set the printer to restart when an error occurs.
Note: Reboot always is the factory default setting.
Error Recovery
Max Auto Reboots
1–20
Determine the number of automatic reboots the printer can
perform.
Notes:
• 2 is the factory default setting.
• If the printer reaches the maximum number of reboots
within a certain amount of time, the printer does not
continue to reboot, and the error message appears on the
display.
Print Recovery
Auto Continue
Disabled
5–255
Let the printer automatically continue printing from certain offline
situations when these are not resolved within the specified time
period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
On
Off
Auto
Specify whether the printer reprints jammed pages.
Notes:
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Successfully print a page that may not have printed otherwise.
Notes:
• Off is the factory default setting. This prints a partial page
when there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the
entire page prints.
Press Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Sleep is the factory default setting.
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a long press
of the Sleep button.
Note: Do Nothing is the factory default setting.
Understanding the printer menus 100
Use To
Factory Defaults
Do Not Restore
Restore Now
Use the printer factory default settings.
Notes:
• Do Not Restore is the factory default setting.
• Restore Now sets all printer settings to the factory default
settings except for the Network/Ports menu settings. All
downloads stored in the RAM are deleted. Downloads stored
in the flash memory or on a hard disk are not affected.
Export Configuration File
Export
Export configuration files to a flash drive.
Flash Drive menu
Use To
Copies
1–999
Specify a default number of copies for each print job.
Note: 1 is the factory default setting.
Paper Source
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Note: Tray 1 is the factory default setting.
Color
Color
Black Only
Generate color or black‑and‑white outputs.
Notes:
• Color is the factory default setting.
• This setting can generate color output only from a flash drive print job.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: “(1,2,3) (1,2,3)” is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Specify whether prints are on one side or on both sides of the paper.
Note: “1 sided” is the factory default setting.
Duplex Binding
Long Edge
Short Edge
Define binding for duplexed pages in relation to paper orientation.
Notes:
• Long Edge is the factory default setting. Long Edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
• Short Edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Understanding the printer menus 101
Use To
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation of a multiple‑page document.
Notes:
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• This setting affects jobs only when Paper Saver is set to any value other than
Off.
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple‑page images on one side of the paper.
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
Paper Saver Border
None
Solid
Print a border on each page image when using Paper Saver Border.
Notes:
• None is the factory default setting.
• This setting affects jobs only when Paper Saver is set to any value other than
Off.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple‑page images when using Paper Saver Ordering.
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
• This setting affects jobs only when Paper Saver is set to any value other than
Off.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job when
Collate is set to “(1,2,3) (1,2,3).” When Collate is set to “(1,1,1) (2,2,2),” then a
blank page is inserted between each set of printed pages, such as after all
page 1's and after all page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Sheet Source
Tray [x]
Multipurpose Feeder
Specify the paper source for separator sheets.
Note: Tray 1 is the factory default setting.
Understanding the printer menus 102
Use To
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Print Settings
Finishing menu
Use To
Sides (Duplex)
1 sided
2 sided
Specify whether two‑sided (duplex) printing is set as the default for all print jobs.
Notes:
• “1 sided” is the factory default setting.
• You can set two‑sided printing from the printer software.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and pop‑up
menus.
Duplex Binding
Long Edge
Short Edge
Define binding for duplexed pages in relation to page orientation.
Notes:
• Long Edge is the factory default setting. This assumes binding along the long
edge of the page (left edge for portrait and top edge for landscape).
• Short Edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999
Specify the default number of copies for each print job.
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: “(1,2,3) (1,2,3)” is the factory default setting.
Understanding the printer menus 103
Use To
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a
blank page is inserted between each set of printed pages, such as after all
page 1's and after all page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Source
Tray [x]
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: Tray 1 (standard tray) is the factory default setting.
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple pages on a single sheet of paper.
Notes:
• Off is the factory default setting.
• When the number of pages per sheet is selected, each page is scaled so that
the number of pages you want can be displayed on the sheet.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the order in which pages are printed on a single sheet when using Paper Saver.
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or in landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation in which pages are printed on a single sheet.
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
Paper Saver Border
None
Solid
Print a border when using Paper Saver.
Note: None is the factory default setting.
Quality menu
Use To
Print Mode
Color
Black Only
Specify whether to print images in color.
Note: Color is the factory default setting.
Understanding the printer menus 104
Use To
Color Correction
Auto
Off
Manual
Adjust the color output on the printed page.
Note: Auto is the factory default setting.
Print Resolution
1200 dpi
4800 CQ
Specify the output resolution in dots per inch (dpi) or in color quality (CQ).
Note: 4800 CQ is the factory default setting.
Toner Darkness
1–5
Lighten or darken the output.
Note: 4 is the factory default setting.
Enhance Fine Lines
On
Off
Enable a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts.
Note: Off is the factory default setting.
Color Saver
On
Off
Reduce the amount of toner used for graphics and images.
Notes:
• Off is the factory default setting.
• On overrides the Toner Darkness setting.
RGB Brightness
‑6 to 6
Adjust the brightness of the output.
Note: 0 is the factory default setting.
RGB Contrast
0–5
Adjust the contrast of the output.
Note: 0 is the factory default setting.
RGB Saturation
0–5
Adjust saturation in color outputs.
Note: 0 is the factory default setting.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
Enable an equal balance of colors in the output.
Note: 0 is the factory default setting.
Understanding the printer menus 105
Use To
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used in the
printer.
Manual Color
RGB Image
RGB Text
RGB Graphics
Customize the RGB color conversions.
Select from the following options:
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
Notes:
• sRGB Display is the factory default setting for RGB Image.
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.
Manual Color (continued)
CMYK Image
CMYK Text
CMYK Graphics
Customize the CMYK color conversions.
Select from the following options:
US CMYK
Euro CMYK
Vivid CMYK
Off
Note: US CMYK is the U.S. factory default setting. Euro CMYK is the international
factory default setting.
Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make
adjustments for color variations in output.
Spot Color Replacement Assign specific CMYK values to named spot colors.
Note: This menu is available only on the Embedded Web Server.
RGB Replacement Match the colors of the output with that of the original document.
Note: This menu is available only on the Embedded Web Server.
Job Accounting menu
Note: This menu item appears only when a printer hard disk is installed. Make sure that the hard disk is not
read/write‑ or write‑protected.
Understanding the printer menus 106
Use To
Job Accounting Log
Off
On
Set if the printer creates a log of the print jobs it receives.
Note: Off is the factory default setting.
Job Accounting Utilities Print and delete log files or export them to a flash drive.
Accounting Log Frequency
Daily
Weekly
Monthly
Set how often a log file is created.
Note: Monthly is the factory default setting.
Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Set how the printer responds when the frequency threshold expires.
Note: None is the factory default setting.
Log Near Full Level
Off
1–99
Specify the maximum size of the log file before the printer executes the Log Action
at Near Full.
Note: 5 is the factory default setting.
Log Action at Near Full
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Set how the printer responds when the hard disk is nearly full.
Notes:
• None is the factory default setting.
• The value defined in Log Near Full Level determines when this action is
triggered.
Log Action at Full
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Set how the printer responds when disk usage reaches the maximum limit (100MB).
Note: None is the factory default setting.
URL to Post Logs Set where the printer posts job accounting logs.
E‑mail to Send Logs Specify the e‑mail address to which the device sends job accounting logs.
Understanding the printer menus 107
Use To
Log File Prefix Specify the prefix you want for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.
Utilities menu
Use To
Remove Held Jobs
Confidential
Held
Not Restored
All
Delete confidential and held jobs from the printer hard disk.
Notes:
• Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not
affected.
• Not Restored removes all Print and Hold jobs that are not restored from the
printer hard disk or memory.
Format Flash
Yes
No
Format the flash memory.
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:
• Yes deletes all data stored in flash memory.
• No cancels the format request.
• Flash memory refers to the memory added by installing a flash memory card in
the printer.
• The flash memory option card must not be read/write‑ or write‑protected.
• This menu item appears only when a non‑defective flash memory card is
installed.
Delete Downloads on Disk
Delete Now
Do Not Delete
Delete downloads from the printer hard disk, including all held jobs, buffered jobs,
and parked jobs.
Notes:
• Delete Now sets the printer to delete the downloads and allows the display to
return to the originating screen after the deletion.
• Do Not Delete sets the printer display to return to the main Utilities menu for
touch‑screen printer models. When selected in non‑touch‑screen printer
models, Do Not Delete sets the printer to return to the originating screen after
the deletion.
Activate Hex Trace Assist in isolating the source of a print job problem.
Notes:
• When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
• To exit or deactivate Hex Trace, turn off or reset the printer.
Understanding the printer menus 108
Use To
Coverage Estimator
Off
On
Provide an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
XPS menu
Use To
Print Error Pages
Off
On
Print a page containing information on errors, including XML markup errors.
Note: Off is the factory default setting.
PDF menu
Use To
Scale to Fit
Yes
No
Scale page content to fit the selected paper size.
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Print annotations in a PDF.
Note: Do Not Print is the factory default setting.
PostScript menu
Use To
Print PS Error
On
Off
Print a page containing the PostScript error.
Note: Off is the factory default setting.
Lock PS Startup Mode
On
Off
Enable users to disable the SysStart file.
Note: Off is the factory default setting.
Font Priority
Resident
Flash/Disk
Establish the font search order.
Notes:
• Resident is the factory default setting.
• This menu item appears only when a formatted, non‑defective flash
memory option card or printer hard disk is installed.
• Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.
• Job Buffer Size must not be set to 100%.
Understanding the printer menus 109
Use To
Image Smoothing
On
Off
Enhance the contrast and sharpness of low‑resolution images and smoothen
their color transitions.
Notes:
• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
PCL Emul menu
Use To
Font Source
Resident
Download
All
Specify the set of fonts used in the Font Name menu.
Notes:
• “Resident” is the factory default setting. It shows the factory default set
of fonts downloaded in the RAM.
• “Download” shows all the fonts downloaded in the RAM.
• “All” shows all fonts available to any option.
Font Name
Courier 10
Identify a specific font and where it is stored.
Note: Courier 10 is the factory default setting.
Symbol Set
10U PC‑8
12U PC‑850
Specify the symbol set for each font name.
Notes:
• 10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is the
international factory default setting.
• A symbol set is a set of alphabetical and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs, such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Change the point size for scalable typographic fonts.
Notes:
• 12 is the factory default setting.
• Point size refers to the height of the characters in the font. One point
equals approximately 0.014 of an inch. This can be increased or decreased
in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100.00
Specify the font pitch for scalable monospaced fonts.
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed‑space characters per inch (cpi). This
can be increased or decreased in 0.01‑cpi increments.
• For non‑scalable monospaced fonts, the pitch appears on the display but
cannot be changed.
Understanding the printer menus 110
Use To
PCL Emulation Settings
Orientation
Portrait
Landscape
Specify the orientation of text and graphics on a page.
Notes:
• Portrait is the factory default setting. It prints text and graphics parallel to
the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
Specify the number of lines that print on each page.
Notes:
• 60 is the U.S. factory default setting. 64 is the international default
setting.
• The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the paper size
and orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Set the printer to print on A4‑size paper.
Notes:
• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
On
Off
Specify whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command.
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
Off
Specify whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command.
Note: Off is the factory default setting.
Tray Renumber
Assign Multipurpose Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Envelope
Off
None
0–199
Configure the printer to work with printer software or programs that use
different source assignments for trays and feeders.
Notes:
• “Off” is the factory default setting.
• “None” ignores the Select Paper Feed command. This option appears only
when it is selected by the PCL 5e interpreter.
• “0–199” allows a custom setting to be assigned.
Understanding the printer menus 111
Use To
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Show the factory default setting assigned to each tray or feeder.
Tray Renumber
Restore Defaults
Yes
No
Restore all tray and feeder assignments to the factory default settings.
HTML menu
Use To
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Set the default font for HTML documents.
Note: The Times font is used in HTML documents that do not
specify a font.
Understanding the printer menus 112
Use To
Font Size
1–255 pt
Set the default font size for HTML documents.
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Scale
1–400%
Scale the default font for HTML documents.
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Set the page orientation for HTML documents.
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Set the page margin for HTML documents.
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Backgrounds
Do Not Print
Print
Specify whether to print backgrounds on HTML documents.
Note: Print is the factory default setting.
Image menu
Use To
Auto Fit
On
Off
Select the optimal paper size, scaling, and orientation.
Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.
Invert
On
Off
Invert bitonal monochrome images.
Notes:
• Off is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scale the image to fit the selected paper size.
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Understanding the printer menus 113
Use To
Orientation
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Set the image orientation.
Note: Portrait is the factory default setting.
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about
using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available at
http://support.lexmark.com.
Menu item Description
Print All Guides Prints all the guides
Media Guide Provides a list of the paper sizes supported in trays and feeders
Menu Map Provides a list of the printer control panel menus and settings
Printing Guide Provides information about loading paper and other specialty media
Color Quality Guide Provides information about solving color quality issues
Print Quality Provides information about solving print quality issues
Supplies Guide Provides part numbers for ordering supplies
Moving Guide Provides instructions for safely moving the printer
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Print Defects Guide Provides information about resolving print defects
Understanding the printer menus 114
Saving money and the environment
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see
“Using Eco‑Mode” on
page 116.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser printers. For more information on recycled papers that work well with your printer, see
“Using recycled
paper and other office papers” on page 57.
Conserving supplies
Use both sides of the paper
If your printer model supports two‑sided printing, then you can control whether print appears on one or two sides of
the paper.
Notes:
• Two-sided printing is the default setting in the print driver.
• For a complete list of supported products and countries, go to http://support.lexmark.com.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
setting multiple page printing (N‑Up) for the print job.
Saving money and the environment 115
Check your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the preview feature to see how the document looks like before you print it.
• Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 151.
Saving energy
Using Eco‑Mode
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Eco‑Mode > select a setting
Use To
Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance
specifications of the printer.
Energy Reduce energy use, especially when the printer is idle.
• Printer engine motors do not start until it is ready to print. You may notice a short delay before the
first page is printed.
• The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper
• Enable the automatic two‑sided (duplex) feature.
• Turn off print log features.
3 Click Submit.
Reducing printer noise
Enable Quiet Mode to reduce printer noise.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Quiet Mode > select a setting
Saving money and the environment 116
Use To
On Reduce printer noise.
Notes:
• Print jobs are processed at a reduced speed.
• Printer engine motors do not start until a document
is ready to print. There will be a short delay before
the first page is printed.
Off Use factory default settings.
Note: This setting supports the performance
specifications of the printer.
3 Click Submit.
Adjusting Sleep mode
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3 Apply the changes.
Using Hibernate mode
Hibernate is an ultra‑low‑power saving mode.
Notes:
• Three days is the default amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of
the Sleep button wakes the printer from Hibernate mode.
• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1 From the home screen, navigate to:
> Settings > General Settings
2 Touch Press Sleep Button or Press and Hold Sleep Button.
3 Touch Hibernate > .
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a
reduced power state.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Saving money and the environment 117
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer
to wait before it goes into a reduced power state.
4 Click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > General Settings > Timeouts > Hibernate Timeout
2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.
3 Touch .
Using Schedule Power Modes
Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state.
Note: This feature is available only in network printers or printers connected to print servers.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Schedule Power Modes.
3 From the Action menu, select the power mode.
4 From the Time menu, select the time.
5 From the Day(s) menu, select the day or days.
6 Click Add.
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading from the display, adjust the brightness of the display.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Saving money and the environment 118
Notes:
• The IP address is located on the upper portion of the home screen. It appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Select Settings > General Settings.
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Apply the changes.
Using the control panel
1
From the home screen, navigate to:
> Settings > General Settings
2 In the Screen Brightness field, enter the brightness percentage you want for the display.
3 Apply the changes.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
Saving money and the environment 119
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:
1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.
Saving money and the environment 120
Securing the printer
Using the security lock feature
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in
the location shown to secure the printer in place.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory (RAM) to
temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to
store the operating system, device settings, network
information and bookmark settings, and embedded
solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer
hard disk is designed for printer-specific functionality. This
lets the printer retain buffered user data from complex print
jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer hard disk is being replaced.
Securing the printer 121
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored
in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
• Degaussing—Flushes the hard disk with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data are completely erased is to
physically destroy each hard disk where data is stored.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered
data, simply turn off the printer.
Erasing non‑volatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following these
steps:
1 Turn off the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the
progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
turned on, a list of functions appears on the printer display instead of the standard home screen icons.
3 Touch Wipe All Settings.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4 Touch Back > Exit Config Menu.
The printer will perform a power‑on reset, and then return to normal operating mode.
Securing the printer 122
Erasing printer hard disk memory
Notes:
• Some printer models may not have a printer hard disk installed.
• Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left
by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1 Turn off the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar
appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe Disk appears, and then select one of the following:
• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.
4 Press the up or down arrow button until Yes appears, and then proceed with disk wiping.
Notes:
• A status bar will indicate the progress of the disk wiping task.
• Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable
for other user tasks.
5 Navigate to:
Back > Exit Config Menu
The printer will perform a power‑on reset, and then return to normal operating mode.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored
in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Securing the printer 123
Configuring printer hard disk encryption
Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.
Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is
installed.
3 From the Disk encryption menu, select Enable.
Notes:
• Enabling disk encryption will erase the contents of the printer hard disk.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
4 Click Submit.
Using the printer control panel
1 Turn off the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar
appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
turned on, a list of functions appears on the printer display.
3 Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4 Touch Yes to proceed with disk wiping.
Notes:
• Do not turn off the printer during the encryption process. Doing so may result in loss of data.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
• A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer
will return to the Enable/Disable screen.
5 Touch Back > Exit Config Menu.
The printer will perform a power‑on reset, and then return to normal operating mode.
Securing the printer 124
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and
supplies, may cause damage to your printer.
Cleaning the printer
Cleaning the printer
Note: You may need to perform this task after every few months.
Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer
warranty.
1 Make sure that the printer is turned off and unplugged from the electrical outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
2 Remove paper from the standard bin, multipurpose feeder, and manual feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
5 Make sure all areas of the printer are dry before sending a new print job.
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required. For
more information, see
“Supplies menu” on page 69.
Checking the status of parts and supplies on the printer control panel
From the home screen, navigate to:
Status/Supplies > View Supplies
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and the printer are connected to the same network.
1 Open a Web browser, and then type the printer IP address in the address field.
Maintaining the printer 125
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Device Status > More Details.
Estimated number of remaining pages
The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may
vary significantly and is dependent on many factors, such as actual document content, print quality settings, and
other printer settings.
The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is
different from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing
supplies based on the estimate. Until an adequate print history is obtained on the printer, initial estimates assume
future supplies consumption based on the International Organization for Standardization* test methods and page
content.
* Average continuous black or composite CMY declared cartridge yield in accordance with ISO/IEC 19798.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, go to the Lexmark Web site at
www.lexmark.com or contact the
place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies
or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party
supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts is not covered
by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver
unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or its associated components.
Ordering toner cartridges
Notes:
• Estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively affect actual yield and may cause
cartridge parts to fail prior to exhaustion of toner.
Maintaining the printer 126
Return program toner cartridges
Item United States and Canada European Union (EU),
European Economic Area
(EEA), and Switzerland
Africa, Middle East, Central
Eastern Europe (Non‑EU),
Commonwealth of
Independent States (CIS),
Asia Pacific, and Latin
America
Return program toner cartridges
Black 701K 702K 708K
Cyan 701C 702C 708C
Magenta 701M 702M 708M
Yellow 701Y 702Y 708Y
High yield return program toner cartridges
Black 701HK 702HK 708HK
Cyan 701HC 702HC 708HC
Magenta 701HM 702HM 708HM
Yellow 701HY 702HY 708HY
Extra high yield return program toner cartridges
Black 701XK 702XK 708XK
Cyan 701XC 702XC 708XC
Magenta 701XM 702XM 708XM
Yellow 701XY 702XY 708XY
For more information on countries located in each region, visit
www.lexmark.com/regions.
Regular toner cartridges
Item Worldwide
High yield regular toner cartridges
Black 700H1
Cyan 700H2
Magenta 700H3
Yellow 700H4
Extra high yield regular toner cartridges
Black 700X1
Cyan 700X2
Magenta 700X3
Yellow 700X4
Maintaining the printer 127
Ordering imaging kits
Item All countries and regions
Black imaging kit 700Z1
Color imaging kit 700Z5
Ordering a waste toner bottle
Item All countries and regions
Waste toner bottle C540X75G
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Maintaining the printer 128
Replacing supplies
Replacing the waste toner bottle
1
2
4
3
1 Top door
2 Waste toner bottle
3 Right side cover
4 Front door
1 Unpack the replacement waste toner bottle.
2 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
Maintaining the printer 129
3 Open the top door.
1
2
4 Remove the right side cover.
1
2
5 Remove the waste toner bottle.
1
2
Maintaining the printer 130
6 Pack the used waste toner bottle.
For more information, see
“Recycling Lexmark products” on page 119.
7 Insert the replacement waste toner bottle.
8 Insert the right side cover.
9 Close the top door.
10 Close the front door.
Replacing a black and color imaging kit
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
Maintaining the printer 131
2 Open the top door.
1
2
3 Remove the toner cartridges.
1
2
Maintaining the printer 132
4 Remove the right side cover.
1
2
5 Remove the waste toner bottle.
1
2
6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
Maintaining the printer 133
7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
1
2
8 Unpack the replacement black and color imaging kit.
Notes:
• Color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units.
• Black imaging kit includes the imaging kit and the black developer unit.
9 Pack the used imaging kit.
For more information, see
“Recycling Lexmark products” on page 119.
Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose only
the black developer unit.
Maintaining the printer 134
10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side.
11 Remove the red packing strip and the attached fabric from the developer units.
12 Insert the yellow, cyan, magenta, and black developer units into the matching color slots.
13 Remove the red packing strip from the imaging kit.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing so may
affect the quality of future print jobs.
Maintaining the printer 135
14 Align, and then insert the imaging kit.
15 Push the blue levers down until the imaging kit is fully seated into place.
1
1
2
2
Maintaining the printer 136
16 Insert the waste toner bottle.
17 Insert the right side cover.
Maintaining the printer 137
18 Insert the toner cartridges.
19 Close the top door.
20 Close the front door.
Replacing toner cartridges
Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under
warranty.
Note: Reduced print quality may result from using non‑Lexmark toner cartridges.
1 Slide the release latch on the right side of the printer, and then open the top door.
2
1
Maintaining the printer 138
2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.
1
2
3 Unpack the new toner cartridge, and then remove its packaging.
Maintaining the printer 139
4 Align the new toner cartridge, and then press the cartridge down until it fits into place.
5 Close the top door.
6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing.
For more information, see
“Recycling Lexmark products” on page 119.
Replacing a developer unit
Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
Maintaining the printer 140
2 Open the top door.
1
2
3 Remove the toner cartridges.
1
2
Maintaining the printer 141
4 Remove the right side cover.
1
2
5 Remove the waste toner bottle.
1
2
6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
Maintaining the printer 142
7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
1
2
8 Remove the used developer unit.
9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging.
Maintaining the printer 143
10 Remove the red shipping cover from the developer unit.
11 Insert the developer unit.
12 Align, and then insert the imaging kit.
Maintaining the printer 144
13 Push the blue levers down until the imaging kit is fully seated into place.
1
1
2
2
14 Insert the waste toner bottle.
Maintaining the printer 145
15 Insert the right side cover.
16 Insert the toner cartridges.
17 Close the top door.
18 Close the front door.
19 Pack the used developer unit in the bag that the replacement developer unit came in before disposing.
For more information, see
“Recycling Lexmark products” on page 119.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
Maintaining the printer 146
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and its hardware options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging.
Maintaining the printer 147
Managing the printer
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server —
Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Checking the virtual display
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Checking the printer status
You can view paper tray settings, the level of toner in the toner cartridges, the percentage of life remaining in the
maintenance kit, and capacity measurements of certain printer parts from the Device Status page of the Embedded
Web Server.
1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Device Status.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, network, and supplies.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Reports, and then click the type of report you want to view.
Managing the printer 148
Configuring supply notifications from the Embedded Web
Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
end‑of‑life by setting the selectable alerts.
Notes:
• You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.
• All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the
end‑of‑life supply condition. E‑mail alert is available for all supply conditions.
• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some
supply conditions.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Supply Notifications.
3 From the drop‑down menu for each supply, select one of the following notification options:
Notification Description
Off The normal printer behavior for all supplies occurs.
E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of the
supply appears on the menus page and status page.
Warning The printer shows the warning message and generates an email about the status of the
supply. The printer does not stop when the supply condition is reached.
Continuable Stop
1
The printer stops processing jobs when the supply condition is reached. The user needs to
press a button to continue printing.
Non Continuable Stop
1,2
The printer stops when the supply condition is reached. The supply must be replaced to
continue printing.
1
The printer generates an e-mail about the status of the supply when supply notification is enabled.
2
The printer stops when some supplies become empty to prevent damage.
4 Click Submit.
Modifying confidential print settings
Note: This feature is available only in network printers or printers connected to print servers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
Managing the printer 149
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings tab > Security > Confidential Print Setup.
3 Modify the settings:
• Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts,
all of the jobs for that user are deleted.
• Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time,
all of the jobs for that user are deleted.
4 Save the modified settings.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click the Copy Printer Settings.
3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers in their appropriate fields.
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
6 Click Copy Printer Settings.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings. For more information, see
“Printing a menu settings page” on page 39.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All
Settings option. For more information, see
“Erasing non‑volatile memory” on page 122.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not
affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
Managing the printer 150
Clearing jams
Avoiding jams
Load paper properly
• Make sure paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.
Clearing jams 151
• Do not slide the paper into the tray. Load paper as shown in the illustration.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly
against the paper or envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Understanding jam messages and locations
When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer
display. Open the doors, covers, and trays indicated on the display to remove the jam.
Clearing jams 152
Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not
guarantee that the page will print.
7
5
6
3
2
4
1
Jam location Message on the display What to do
1 Standard bin [x]‑page jam, clear standard
bin. [203.xx]
Remove the jammed paper.
2 Fuser [x]‑page jam, open front door to clear
fuser. [202.xx]
Open the front door, pull the tab and hold the fuser
cover down, and then remove the jammed paper.
3 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, and then remove the jammed
paper.
4 Duplex [x]‑page jam, open front door to clear
duplex. [23y.xx]
Open the front door, and then remove the jammed
paper.
5 Tray [x] [x]‑page jam, open tray [x]. [24y.xx] Pull the indicated tray out, and then remove the
jammed paper.
6 Manual feeder [x]‑page jam, clear manual
feeder. [251.xx]
Remove the jammed paper.
7 Multipurpose feeder [x]‑page jam, clear multipurpose
feeder. [250.xx]
Push the paper release lever to lift the paper rollers,
and then remove the jammed paper.
[x]‑page jam, clear standard bin.
1 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 153
2 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next > Clear the jam, press OK, and then press
to confirm.
[x]-page jam, open front door to clear fuser.
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
2 Pull the green lever to open the fuser cover.
3 Hold down the fuser cover, and then remove the jammed paper.
Clearing jams 154
Note: Make sure all paper fragments are removed.
4 Close the front door.
5 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next > Clear the jam, press OK, and then press
to confirm.
[x]-page jam, open front door.
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
Clearing jams 155
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the front door.
4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next > Clear the jam, press OK, and then press
to confirm.
[x]‑page jam, open front door to clear duplex.
1 Open the front door.
Clearing jams 156
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the front door.
4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next > Clear the jam, press OK, and then press
to confirm.
Clearing jams 157
[x]‑page jam, open tray [x].
1 Pull the tray completely out of the printer.
Note: The message on the printer display determines in which tray the paper jam is located.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next > Clear the jam, press OK, and then press
to confirm.
Clearing jams 158
[x]‑page jam, clear manual feeder.
1 Pull out the standard 250-sheet tray (Tray 1) and manual feeder.
2 Grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next > Clear the jam, press OK, and then press
to confirm.
[x]‑page jam, clear multipurpose feeder
1 Push the paper release lever in the multipurpose feeder to access the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 159
1
2
2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
3 Reload paper into the multipurpose feeder.
Clearing jams 160
4 Slide the paper guide until it rests lightly against the edge of the paper stack.
5 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next >
> Clear the jam, press OK > .
Clearing jams 161
Troubleshooting
Understanding the printer messages
Adjusting color
Wait for the process to complete.
Change [paper source] to [custom type name]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control
panel to clear the message and continue printing. For non‑touch‑screen printer models, press
to confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
• Cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control
panel to clear the message and continue printing. For non‑touch‑screen printer models, press
to confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
• Cancel the print job.
Change [paper source] to [paper type] [paper size]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control
panel to clear the message and continue printing. For non‑touch‑screen printer models, press
to confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
• Cancel the print job.
Close door
Make sure the right side cover is installed, and then close the front and top doors to clear the message.
Troubleshooting 162
[Color] cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
[Color] cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of
the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
[Type] imaging kit low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to order an imaging kit. If necessary, select Continue on the printer control panel to clear the message
and continue printing. For non‑touch‑screen printer models, press
to confirm.
[Type] imaging kit nearly low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
[Type] imaging kit very low, [x] estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies” section of the
User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
Complex page, some data may not have printed [39]
Try one or more of the following:
• From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen
printer models, press
to confirm.
• Cancel the current print job. For non‑touch‑screen printer models, press to confirm.
• Install additional printer memory.
Troubleshooting 163
Configuration change, some held jobs were not restored [57]
Held jobs are invalidated because of any of the following possible changes in the printer:
• The printer firmware has been updated.
• The tray for the print job is removed.
• The print job is sent from a flash drive that is no longer attached to the USB port.
• The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer
model.
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press
to confirm.
Defective flash detected [51]
Try one or more of the following:
• Replace the defective flash memory card.
• From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen
printer models, press
to confirm.
• Cancel the current print job.
Error reading USB drive. Remove USB.
An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.
Error reading USB hub. Remove hub.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.
Incompatible tray [x] [59]
Remove, and then reinstall the indicated tray to clear the message.
Incorrect paper size, open [paper source] [34]
Note: The paper source can be a tray or a feeder.
Try one or more of the following:
• Load the correct size of paper in the paper source.
• From the printer control panel, select Continue to clear the message and print using a different paper source. For
non‑touch‑screen printer models, press
to confirm.
• Check the length and width guides of the paper source and make sure the paper is loaded properly.
• Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.
• Make sure the paper size and type are specified in the Paper menu on the printer control panel.
Troubleshooting 164
• Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to Universal, then
make sure the paper is large enough for the data being printed.
• Cancel the print job.
Insert Tray [x]
Insert the indicated tray into the printer.
Insufficient memory for Flash Memory Defragment operation [37]
Try one or more of the following:
• From the printer control panel, select Continue to stop the defragmentation and continue printing. For
non‑touch‑screen printer models, press
to confirm.
• Delete fonts, macros, and other data from the printer memory.
• Install additional printer memory.
Insufficient memory, some Held Jobs were deleted [37]
The printer deleted some held jobs in order to process current jobs.
Select Continue to clear the message. For non-touch-screen printer models, press
to confirm.
Insufficient memory to collate job [37]
Try one or more of the following:
• From the printer control panel, select Continue to print the part of the job already stored and begin collating the
rest of the print job. For non‑touch‑screen printer models, press
to confirm.
• Cancel the current print job.
Insufficient memory to support Resource Save feature [35]
Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the
message, and continue printing. For non‑touch‑screen printer models, press
to confirm.
Insufficient memory, some held jobs will not be restored [37]
Try one or more of the following:
• From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press
to confirm.
• Delete other held jobs to free up additional printer memory.
Troubleshooting 165
Load [paper source] with [custom type name]
Try one or more of the following:
• Load the tray or feeder with the correct size and type of paper.
• To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel. For
non‑touch‑screen printer models, press
to confirm.
Note: If the printer detects a tray that has the correct paper type and size, then it feeds from that tray. If the
printer cannot detect a tray that has the correct paper type and size, then it prints from the default paper
source.
• Cancel the current job.
Load [paper source] with [custom string]
Try one or more of the following:
• Load the indicated tray or feeder with the correct size and type of paper.
• To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel. For
non‑touch‑screen printer models, press
to confirm.
Note: If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the
printer cannot find a tray with the correct paper type and size, then it prints from the default paper source.
• Cancel the current job.
Load [paper source] with [paper size]
Try one or more of the following:
• Load the tray or feeder with the correct size of paper.
• To use the tray or feeder with the correct paper size, select Finished loading paper on the printer control panel.
For non‑touch‑screen printer models, press
to confirm.
Note: If the printer detects a tray that has the correct paper size, then it feeds from that tray. If the printer
cannot detect a tray that has the correct paper size, then it prints from the default paper source.
• Cancel the current job.
Load [paper source] with [paper type] [paper size]
Try one or more of the following:
• Load the tray or feeder with the correct size and type of paper.
• To use the tray or feeder with the correct paper size and type, select Finished loading paper on the printer control
panel. For non‑touch‑screen printer models, press
to confirm.
Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that tray. If the
printer cannot detect a tray that has the correct paper size and type, then it prints from the default paper
source.
• Cancel the current job.
Troubleshooting 166
Load Manual Feeder with [custom string]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel
to clear the message and continue printing.
• Cancel the current job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel
to clear the message and continue printing.
• Cancel the current job.
Load Manual Feeder with [paper size]
Try one or more of the following:
• Load the feeder with the correct size of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel
to clear the message and continue printing.
• Cancel the current job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer control panel
to clear the message and continue printing.
• Cancel the current job.
Maintenance kit low [80.xy]
You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models,
press
to confirm.
Maintenance kit nearly low [80.xy]
For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support,
and then report the message.
Troubleshooting 167
If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models,
press
to confirm.
Maintenance kit very low, [x] estimated pages remain [80.xy]
You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
Memory full [38]
Try one or more of the following:
• From the printer control panel, select Cancel job to clear the message. For non‑touch‑screen printer models, press
to confirm.
• Install additional printer memory.
Network [x] software error [54]
Try one or more of the following:
• From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press
to confirm.
• Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
• Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web
site at
http://support.lexmark.com.
Not enough free space in flash memory for resources [52]
Try one or more of the following:
• From the printer control panel, select Continue to clear the message and continue printing. For non‑touch‑screen
printer models, press
to confirm.
• Delete fonts, macros, and other data stored in the flash memory.
• Upgrade to a larger capacity flash memory card.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Non-Lexmark [color] [supply type], see User's Guide [33.xy]
Note: The supply type can be a toner cartridge or the imaging kit.
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies
or parts may affect the performance, reliability, or life of the printer and its imaging components.
Troubleshooting 168
All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if
third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark
printer or its associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by
the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your printer, press
and hold
and the # button on the printer control panel simultaneously for 15 seconds.
If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install
a genuine Lexmark supply or part.
Note: For the list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit
www.lexmark.com.
PPDS font error [50]
Try one or more of the following:
• From the printer control panel, select Continue to clear the message and continue printing. For non‑touch‑screen
printer models, press
to confirm.
• If the printer cannot find the requested font, then from the printer control panel, navigate to:
PPDS menu > Best Fit > On
The printer will find a similar font and reformat the affected text.
• Cancel the current print job.
Reinstall missing or unresponsive [color] cartridge [31.xy]
Try one or more of the following:
• Install the missing toner cartridge. For more information, see the “Replacing supplies” section of the User’s Guide.
• Remove the unresponsive cartridge, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the cartridge may be defective. Replace the
cartridge.
Reinstall missing or unresponsive [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Try one or more of the following:
• Install the missing imaging kit. For more information, see the “Replacing supplies” section of the User’s Guide.
• Remove the unresponsive imaging kit, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the imaging kit may be defective. Replace the
imaging kit.
Troubleshooting 169
Reload printed pages in Tray [x]
Try any of the following:
• From the printer control panel, select Continue to clear the message and continue printing the second side of the
sheet. For non‑touch‑screen printer models, press
to confirm.
• Cancel the print job.
Remove packaging material, [area name]
1 Remove any remaining packing material from the indicated location.
2 From the printer control panel, touch Continue to clear the message. For non‑touch‑screen printer models, press
to confirm.
Remove paper from standard output bin
Remove the paper stack from the standard bin.
Replace [color] cartridge, 0 estimated pages remain [88.xy]
Replace the indicated toner cartridge to clear the message and continue printing. For more information, see the
instruction sheet that came with the supply.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or
visit
www.lexmark.com.
Replace [color] cartridge, printer region mismatch [42.xy]
Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y
indicates the value of the cartridge region. x and y can have the following values:
Region number Region
0Global
1 United States, Canada
2 European Union (EU), European Economic Area (EEA), Switzerland
8 Rest of the world
9Invalid
Notes:
• The x and y values represent .xy in the error code that appears on the printer control panel.
• The x and y values must match for printing to continue.
Replace [type] imaging kit, 0 estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Troubleshooting 170
Replace the indicated imaging kit to clear the message and continue printing. For more information, see the instruction
sheet that came with the supply.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or
visit
www.lexmark.com.
Replace defective [color] cartridge [31.xy]
Replace the defective toner cartridge to clear the message. For more information, see the instruction sheet that came
with the supply.
Note: If you do not have a replacement toner cartridge, then see the “Ordering supplies” section of the User’s Guide
or visit
www.lexmark.com.
Replace defective [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Replace the defective imaging kit to clear the message and continue printing. For more information, see the instruction
sheet that came with the supply.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or
visit
www.lexmark.com.
Replace maintenance kit, 0 estimated pages remain [80.xy]
The printer is scheduled for maintenance. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact your service representative, and then report the message.
Replace missing [color] cartridge [31.xy]
Install the indicated toner cartridge to clear the message. For more information, see the “Replacing supplies” section
of the User’s Guide.
Replace missing [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies” section of
the User’s Guide.
Replace waste toner bottle [82.xy]
Replace the waste toner bottle to clear the message.
Replace unsupported [color] cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or
visit
www.lexmark.com.
Troubleshooting 171
Replace unsupported [type] imaging kit [32.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Remove the indicated imaging kit, and then install a supported one to clear the message.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or
visit
www.lexmark.com.
Replace missing waste toner bottle [82.xy]
Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet that came
with the supply.
Restore held jobs?
Try one or more of the following:
• From the printer control panel, touch Restore to restore all held jobs stored in the printer hard disk.
• From the printer control panel, touch Do not restore if you do not want to restore any of the print jobs.
SMTP server not set up. Contact system administrator.
From the printer control panel, touch Continue to clear the message.
Note: If the message appears again, then contact your system support person.
Some held jobs were not restored
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press
to confirm.
Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible.
Standard network software error [54]
Try one or more of the following:
• From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press
to confirm.
• Turn off the printer and then turn it back on.
• Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web
site at
http://support.lexmark.com.
Standard USB port disabled [56]
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press
to confirm.
Troubleshooting 172
Notes:
• The printer discards any data received through the USB port.
• Make sure the USB Buffer menu is not set to Disabled.
Supply needed to complete job
Try one or more of the following:
• From the printer control panel, touch Prompt for supplies to view all error messages that indicate what supplies
are needed to continue processing the current job. For non‑touch‑screen printer models, press
to clear the
message and continue printing.
1 Order the missing supply immediately.
2 Install the supply. For more information, see the instruction sheet that came with the supply.
• Cancel the print job, then install the missing supply, and then resend the print job.
Too many flash options installed [58]
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra flash memory.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Too many trays attached [58]
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Unformatted flash detected [53]
Try one or more of the following:
• From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen
printer models, press
to confirm.
• Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and need to be replaced.
Troubleshooting 173
Waste toner bottle nearly full [82.xy]
You may need to order a waste toner bottle. If necessary, select Continue on the printer control panel to clear the
message and continue printing. For non‑touch‑screen printer models, press
to confirm.
Weblink server not set up. Contact system administrator.
An error occurred on the Weblink server, or the server is not configured properly. Touch Continue to clear the message.
If the message appears again, contact your system support person.
Solving printer problems
Basic printer problems
The printer is not responding
Action Yes No
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Press the Sleep button
to wake the printer
from Sleep mode or
Hibernate mode.
Go to step 3.
Step 3
Check if one end of the power cord is plugged into the printer and the
other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Plug one end of the
power cord into the
printer and the other to
a properly grounded
electrical outlet.
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Unplug the other
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 5.
Troubleshooting 174
Action Yes No
Step 5
Check if the cables connecting the printer and the computer are inserted
in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6. Make sure to match the
following:
• The USB symbol on
the cable with the
USB symbol on the
printer
• The appropriate
Ethernet cable with
the Ethernet port
Step 6
Make sure the electrical outlet is not turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 7.
Step 7
Check if the printer is plugged into any surge protectors, uninterruptible
power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible power
supplies, or extension cords?
Connect the printer
power cord directly to
a properly grounded
electrical outlet.
Go to step 8.
Step 8
Check if one end of the printer cable is plugged into a port on the printer
and the other to the computer, print server, option, or other network
device.
Is the printer cable securely attached to the printer and the computer,
print server, option, or other network device?
Go to step 9. Connect the printer
cable securely to the
printer and the
computer, print server,
option, or other
network device.
Step 9
Make sure to install all hardware options properly and remove any packing
material.
Are all hardware options properly installed and all packing material
removed?
Go to step 10. Turn off the printer,
remove all packing
materials, then
reinstall the hardware
options, and then turn
on the printer.
Step 10
Check if you have selected the correct port settings in the printer driver.
Are the port settings correct?
Go to step 11. Use correct printer
driver settings.
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12. Install the correct
printer driver.
Step 12
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Is the printer working?
The problem is solved. Contact
customer
support.
Troubleshooting 175
Printer display is blank
Action Yes No
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is solved. Go to step 2.
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Do Please wait and Ready appear on the printer display?
The problem is solved. Turn off the printer,
and then contact
customer support.
Hardware and internal option problems
Cannot detect memory card
Action Yes No
Make sure the memory card is installed.
a Install the memory card. For more information, see “Installing a
memory card” on page 25.
Note: Check if the memory card is securely connected to the printer
controller board.
b Print a menu settings page, and then check if the card is listed in the
Installed Options list.
Is the card listed in the Installed Options list?
The problem is solved. Contact
customer
support.
Cannot detect internal option
Action Yes No
Step 1
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Does the internal option operate correctly?
The problem is solved. Go to step 2.
Step 2
Check if the internal option is properly installed in the controller board.
a Turn off the printer.
b Unplug the power cord from the electrical outlet.
c Make sure the internal option is installed in the appropriate connector
in the controller board.
d Turn the printer back on.
Is the internal option properly installed in the controller board?
Go to step 3. Connect the internal
option to the controller
board.
Troubleshooting 176
Action Yes No
Step 3
Print a menu settings page, and then check to see if the internal option is
listed in the Installed Options list.
Is the internal option listed in the menu settings page?
Go to step 4. Reinstall the internal
option.
Step 4
Check if the option is available in the printer driver.
It may be necessary to manually add the internal option in the printer
driver to make it available for print jobs. For more information, see
“Adding available options in the print driver” on page 35.
Is the internal option available in the printer driver?
Go to step 5. Manually add the
internal option in the
printer driver.
Step 5
a Check if the internal option is selected.
Note: From the application you are using, select the internal option.
For Mac OS X version 9 users, make sure the printer is set up in
Chooser.
b Resend the print job.
Does the internal option operate correctly?
The problem is solved. Contact
customer
support.
Tray problems
Action Yes No
Step 1
a Pull out the tray, and then do one or more of the following:
• Check for paper jams or misfeeds.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
• If you are printing on custom‑size paper, then make sure that the
paper guides rest against the edges of the paper.
• Make sure the paper is below the maximum paper fill indicator.
• Make sure paper lies flat in the tray.
b Check if the tray closes properly.
Is the tray working?
The problem is solved. Go to step 2.
Step 2
a Turn off the printer, then wait about 10 seconds, and then turn the
printer back on.
b Resend the print job.
Is the tray working?
The problem is solved. Go to step 3.
Troubleshooting 177
Action Yes No
Step 3
Check if the tray is installed and recognized by the printer.
Print a menu settings page, and then check if the tray is listed in the
Installed Features list.
Is the tray listed in the menu settings page?
Go to step 4. Reinstall the tray. For
more information, see
the setup
documentation that
came with the tray.
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see
“Adding available
options in the print driver” on page 35.
Is the tray available in the printer driver?
The problem is solved. Contact
customer
support.
Paper feed problems
Jammed pages are not reprinted
Action Yes No
a Turn on jam recovery.
1 From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam Recovery
2 Select On or Auto.
3 Depending on your printer model, press or touch Submit.
b Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved. Contact
customer
support.
Troubleshooting 178
Paper frequently jams
Action Yes No
Step 1
a Pull out the tray, and then do one or more of the following:
• Make sure paper lies flat in the tray.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
• Check if the paper guides are aligned against the edges of the
paper.
• Make sure the paper is below the maximum paper fill indicator.
• Check if you are printing on a recommended paper size and type.
b Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is solved.
Step 3
a Review the tips on avoiding jams. For more information, see “Avoiding
jams” on page 151.
b Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact
customer
support.
The problem is solved.
Paper jam message remains after jam is cleared
Action Yes No
a Do either of the following:
• For touch‑screen printer models, touch or Done.
• For non‑touch‑screen printer models, select Next > > Clear
the jam, press OK >
.
b Follow the instructions on the printer display.
Does the paper jam message remain?
Contact
customer
support.
The problem is solved.
Troubleshooting 179
Solving home screen application problems
• “An application error has occurred” on page 180
An application error has occurred
Action Yes No
Step 1
Check the system log for relevant details.
a Open a Web browser, and then type the printer IP address in the
address field.
If you do not know the IP address of the printer, then you can:
• View the IP address on the printer home screen.
• Print a network setup page or the menu settings pages, and then
locate the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
b Click Settings > Apps > Apps Management > System tab > Log.
c From the Filter menu, select an application status.
d From the Application menu, select an application, and then click
Submit.
Does an error message appear in the log?
Go to step 2. Contact
customer
support.
Step 2
Resolve the error.
Is the application working now?
The problem is solved. Contact
customer
support.
Troubleshooting 180
Solving print problems
Printing problems
Incorrect characters print
Action Yes No
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn off the
printer, and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Deactivate Hex Trace
mode.
Go to step 2.
Step 2
a From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
b Resend the print job.
Do incorrect characters print?
Contact
customer
support.
The problem is solved.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on paper that is supported by the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 2.
Step 2
a From the Paper menu on the printer control panel, set the paper size
and type to match the paper loaded in the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 3.
Step 3
a Depending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 4.
Troubleshooting 181
Action Yes No
Step 4
a Check if the trays are not linked.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Contact
customer
support.
Large jobs do not collate
Action Yes No
Step 1
a From the Finishing menu on the printer control panel, set Collate to
(1,2,3) (1,2,3).
b Resend the print job.
Did the job print and collate correctly?
The problem is solved. Go to step 2.
Step 2
a From the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the
setting in the Finishing menu.
b Resend the print job.
Did the job print and collate correctly?
The problem is solved. Go to step 3.
Step 3
Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?
The problem is solved. Contact
customer
support.
Error message about reading the flash drive appears
Action Yes No
Step 1
Check if the flash drive is inserted into the front USB port.
Note: The flash drive will not work if it is inserted into the rear USB
port.
Is the flash drive inserted into the front USB port?
Go to step 2. Insert the flash drive
into the front USB port.
Step 2
Check if the indicator light on the printer control panel is blinking green.
Note: A green blinking light indicates that the printer is busy.
Is the indicator light blinking green?
Wait until the printer is
ready, then view the
held jobs list, and then
print the documents.
Go to step 3.
Troubleshooting 182
Action Yes No
Step 3
a Check for an error message on the display.
b Clear the message.
Does the error message still appear?
Go to step 4. The problem is solved.
Step 4
Check if the flash drive is supported.
For more information on tested and approved USB flash drives, see
“Supported flash drives and file types” on page 65.
Does the error message still appear?
Go to step 5. The problem is solved.
Step 5
Check if the USB port is disabled by the system support person.
Does the error message still appear?
Contact
customer
support.
The problem is solved.
Printing slows down
Notes:
• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
• The printer speed may be reduced if printing for long periods of time, or printing at elevated temperatures.
Action Yes No
Place letter‑ or A4‑size paper in the tray, and then resend the print job.
Does the print speed increase?
The problem is solved. Contact
customer
support.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
a Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Troubleshooting 183
Action Yes No
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Step 5
a Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 6.
Step 6
a Remove, and then reinstall the printer software. For more
information, see
“Installing the printer” on page 34.
Note: The printer software is available at
http://support.lexmark.com.
b Resend the print job.
Do the jobs print?
The problem is solved. Contact
customer
support.
Print job takes longer than expected
Action Yes No
Step 1
Change the environmental settings of the printer.
a From the printer control panel, navigate to:
Settings > General Settings
b Select Eco‑Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
The problem is solved. Go to step 2.
Troubleshooting 184
Action Yes No
Step 2
Reduce the number and size of fonts, the number and complexity of
images, and the number of pages in the print job, and then resend the job
Did the job print?
The problem is solved. Go to step 3.
Step 3
a Remove held jobs stored in the printer memory.
b Resend the print job.
Did the job print?
The problem is solved. Go to step 4.
Step 4
a Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
b Resend the print job.
Did the job print?
The problem is solved. Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is solved. Contact
customer
support.
Repeating defects appear on prints
)
)
)
Troubleshooting 185
Action Yes No
a Check if the distance between the defects is equal to one of the
following:
• 25.1 mm (0.98 in.)
• 29.8 mm (1.17 in.)
• 43.9 mm (1.72 in.)
• 45.5 mm (1.79 in.)
• 94.2 mm (3.70 in.)
b If the distance between the defects equals 25.1 mm (0.98 in.), 29.8 mm
(1.17 in.), or 94.2 mm (3.70 in.), then replace the photoconductor unit.
c If the distance between the defects equals 43.9 mm (1.72 in.) or
45.5 mm (1.79 in.), then replace the developer unit.
Do the repeating defects still appear?
1 Check if the
distance between
the defects is
equal to one of the
following:
• 37.7 mm
(1.48 in.)
• 78.5 mm
(3.09 in.)
• 95 mm
(3.74 in.)
2 Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is solved.
Tray linking does not work
Notes:
• The trays can detect paper length.
• The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action Yes No
Step 1
a Open the trays, and then check if they contain paper of the same size
and type.
• Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b Resend the print job.
Do the trays link correctly?
The problem is solved. Go to step 2.
Step 2
a From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?
The problem is solved. Contact
customer
support.
Troubleshooting 186
Multiple‑language PDF files do not print
Action Yes No
Step 1
a Check if the print options for the PDF output are set to embed all fonts.
b Generate a new PDF file, and then resend the print job.
Do the files print?
The problem is solved. Go to step 2.
Step 2
a Open the document you want to print in Adobe Acrobat.
b Click File > Print > Advanced > Print As Image > OK > OK .
Do the files print?
The problem is solved. Contact
customer
support.
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
a From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b Select a higher setting and then, depending on your printer model,
select
or Submit.
c Resend the print job.
Did the file print correctly?
The problem is solved. Go to step 2.
Step 2
a Check the original file for manual page breaks.
b Resend the print job.
Did the file print correctly?
The problem is solved. Contact
customer
support.
Print quality problems
Characters have jagged or uneven edges
Troubleshooting 187
Action Yes No
Step 1
a Print a font sample list to check if the fonts you are using are supported
by the printer.
1 From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2 Select PCL Fonts or PostScript Fonts.
b Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2. Select a font that is
supported by the
printer.
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?
The problem is solved. Contact
customer
support.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions
for the paper loaded.
b Resend the print job.
Is the page or image clipped?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of the
following:
• From the printer
control panel,
change the paper
size to match the
paper loaded in the
tray.
• From the printer
control panel,
change the paper
type to match the
paper loaded in the
tray.
Troubleshooting 188
Action Yes No
Step 3
a Depending on your operating system, specify the paper size from
Printing Preferences or from the Print dialog.
b Resend the print job.
Is the page or image clipped?
Go to step 4. The problem is solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Is the page or image clipped?
Contact
customer
support.
The problem is solved.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
Reduce the toner darkness.
a From the Quality menu on the printer control panel, reduce the toner
density.
Note: 4 is the factory default setting.
b Resend the print job.
Did the gray background disappear?
The problem is solved. Go to step 2.
Troubleshooting 189
Action Yes No
Step 2
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Did the gray background disappear?
The problem is solved. Contact
customer
support.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is solved.
Step 2
a Load the specified tray or feeder with a recommended type of paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is solved.
Step 3
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is solved.
Troubleshooting 190
Action Yes No
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
customer
support.
The problem is solved.
Incorrect margins on prints
ABCD
ABCD
ABCD
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b Resend the print job.
Are the margins correct?
The problem is solved. Go to step 2.
Step 2
From the printer control panel, set the paper size in the Paper menu to
match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of the
following:
• Specify the paper
size from the tray
settings to match
the paper loaded in
the tray.
• Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.
Step 3
a Depending on your operating system, specify the paper size from
Printing Preferences or from the Print dialog.
b Resend the print job.
Are the margins correct?
The problem is solved. Contact
customer
support.
Troubleshooting 191
Paper curl
Action Yes No
Step 1
Move the width and length guides in the tray to the correct positions for
the size of the paper loaded.
Are the width and length guides positioned correctly?
Go to step 2. Adjust the width and
length guides.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Go to step 3. Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
Step 3
a Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the paper still curled?
Go to step 4. The problem is solved.
Step 4
a Remove the paper from the tray, and then turn it over.
b Resend the print job.
Is the paper still curled?
Go to step 5. The problem is solved.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Is the paper still curled?
Contact
customer
support.
The problem is solved.
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting 192
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions
for the size of the paper loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the tray.
Is the tray set to the size and type of the paper loaded in the tray?
Go to step 3. Do one or more of the
following:
• Specify the paper
size from the tray
settings to match
the paper loaded in
the tray.
• Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.
Step 3
a Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do print irregularities still appear?
Go to step 4. The problem is solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in the
tray.
Go to step 5.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do print irregularities still appear?
Go to step 6. The problem is solved.
Step 6
Replace the imaging kit, and then resend the print job.
Do print irregularities still appear?
Contact
customer
support.
The problem is solved.
Troubleshooting 193
Print is too dark
Action Yes No
Step 1
a From the Quality menu on the printer control panel, select Color
Adjust.
b Resend the print job.
Is the print still too dark?
Go to step 2. The problem is solved.
Step 2
a From the Quality menu on the printer control panel, reduce the toner
darkness.
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too dark?
Go to step 3. The problem is solved.
Step 3
a From the printer control panel, set the paper type, texture, and weight
in the Paper menu to match the paper loaded in the tray.
b Resend the print job.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Change the paper
loaded in the tray to
match the paper type,
texture, and weight
specified in the tray
settings.
Step 4
a Depending on your operating system, specify the paper type, texture
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the print still too dark?
Go to step 5. The problem is solved.
Step 5
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded on
the tray.
Go to step 6.
Troubleshooting 194
Action Yes No
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Is the print still too dark?
Go to step 7. The problem is solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Contact
customer
support.
The problem is solved.
Print is too light
Action Yes No
Step 1
a From the Quality menu on the printer control panel, select Color
Adjust.
b Resend the print job.
Is the print still too light?
Go to step 2. The problem is solved.
Step 2
a From the Quality menu on the printer control panel, increase the toner
darkness.
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too light?
Go to step 3. The problem is solved.
Step 3
From the printer control panel, set the paper type, texture, and weight in
the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Troubleshooting 195
Action Yes No
Step 4
a Depending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the print still too light?
Go to step 5. The problem is solved.
Step 5
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in the
tray
Go to step 5.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Is the print still too light?
Go to step 7. The problem is solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too light?
Contact
customer
support.
The problem is solved.
Printer is printing blank pages
Troubleshooting 196
Action Yes No
Step 1
a Check if there is packing material left on the imaging kit.
1 Remove the imaging kit.
2 Check if the packing material is properly removed from the imaging
kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
3 Reinstall the imaging kit.
b Resend the print job.
Is the printer still printing blank pages?
Go to step 2. The problem is solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer still printing blank pages?
Contact
customer
support.
The problem is solved.
Printer is printing solid black pages
Action Yes No
Step 1
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Is the printer printing solid black pages?
Go to step 2. The problem is solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer printing solid black pages?
Contact
customer
support.
The problem is solved.
Troubleshooting 197
Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Action Yes No
Step 1
Check if the paper loaded in the tray has the correct paper type and weight.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type and
weight in the tray.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper loaded?
Go to step 3. Change the paper type
and weight to match
the paper loaded in the
tray.
Step 3
a Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do shadow images still appear on prints?
Go to step 4. The problem is solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do shadow images still appear on prints?
Contact
customer
support.
The problem is solved.
Skewed print
) )
ABCDE
ABCDE
ABCDE
Troubleshooting 198
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions
for the size of the paper loaded.
b Resend the print job.
Is the print still skewed?
Go to step 2. The problem is solved.
Step 2
a Check if you are printing on a paper that is supported by the tray.
b Resend the print job.
Is the print still skewed?
Contact
customer
support.
The problem is solved.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Depending on your operating system, specify the tray or feeder from
Printing Preferences or the Print dialog.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the paper in the tray?
Go to step 3. Do one or more of the
following:
• Specify the paper
type and weight
from the tray
settings to match
the paper loaded in
the tray.
• Change the paper
loaded in the tray
to match the paper
type and weight
specified in the tray
settings.
Troubleshooting 199
Action Yes No
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4. The problem is solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact
customer
support.
The problem is solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Depending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 2. The problem is solved.
Troubleshooting 200
Action Yes No
Step 2
From the printer control panel, set the paper texture, type, and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3. Do one or more of the
following:
• Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
• Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 4. The problem is solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact
customer
support.
The problem is solved.
Troubleshooting 201
Transparency print quality is poor
Action Yes No
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2. Set the paper type to
Transparency.
Step 2
a Check if you are using a recommended type of transparency.
b Resend the print job.
Is the print quality still poor?
Contact
customer
support.
The problem is solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Does fog or shading disappear from the prints?
The problem is solved. Go to step 2.
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
The problem is solved. Contact
customer
support.
Troubleshooting 202
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper type,
texture, and weight.
Do the paper type, texture, and weight match the paper loaded in the
tray?
Go to step 2. Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Step 2
Resend the print job.
Does the toner still rub off?
Contact
customer
support.
The problem is solved.
Toner specks appear on prints
Action Yes No
Replace the imaging kit, and then resend the print job.
Do toner specks appear on prints?
Contact
customer
support.
The problem is solved.
Uneven print density
Action Yes No
Replace the imaging kit, and then resend the print job.
Is the print density uneven?
Contact
customer
support.
The problem is solved.
Troubleshooting 203
Vertical voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Check if your software program is using a correct fill pattern.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is solved.
Step 2
a From the Paper Menu on the printer control panel, check the paper
type and paper weight.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is solved.
Step 3
Check if you are using a recommended type of paper.
a Load paper source with a recommended type of paper.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do vertical voids appear on prints?
Contact
customer
support.
The problem is solved.
Troubleshooting 204
Color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers,
and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the
amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify the document color using RGB or CMYK color combinations. Additionally, they
let users modify the color of each object in a document. For more information, see the help information of your
operating system.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the color you want. The object information determines
the application of color conversion tables. For example, it is possible to apply one type of color conversion table to
text while applying a different color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how
the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:
• Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.
• When Auto Color Correction is selected, the color conversion tables will generate preferred colors used for
the majority of the documents.
To manually apply a different color conversion table, do the following:
1 From the Quality menu on the printer control panel, select Color Correction, and then select Manual.
2 From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate color
conversion table for the affected object type.
Troubleshooting 205
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
• Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.
• sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor.
Note: Black toner usage is optimized for printing photographs.
• Display‑True Black—Produces an output that approximates the
colors displayed on a computer monitor. This uses only black toner
to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction.
Note: Black toner usage is optimized for printing business graphics.
• Off—No color correction is implemented.
CMYK Image
CMYK Text
CMYK Graphics
• US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
• Euro CMYK—Applies color correction to approximate Euroscale
color output.
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
• Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are also
available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a
multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on
each box, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box whose color is the closest to the color you want. The color
combination labeled on the box can then be used for modifying the color of the object in a software program. For
more information, see the help information of your operating system.
Note: Manual color correction may be necessary to utilize the selected color conversion table for the particular
object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction
setting being used , the type of object being printed, and how the color of the object is specified in the software
program. When Color Correction is set to Off, the color is based on the print job information, and no color conversion
is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
What are detailed color samples and how do I access them?
Detailed color samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades that are similar to a user‑defined RGB or CMYK value. The likeness of
the colors in the set is dependent on the value entered in the RGB or CMYK Increment box.
Troubleshooting 206
To access a detailed Color Samples set from the Embedded Web Server, do the following:
1 Open a Web browser, and then type the printer IP address in the address field.
Note: If you do not know the IP address or printer name, then you can:
• View the information on the printer home screen, or in the TCP/IP section in the Networks/Ports menu.
• Print a network setup page or menu settings page, and then locate the information in the TCP/IP section.
2 Click Configuration > Color Samples > Detailed Options.
3 Select a color conversion table.
4 Enter the RGB or CMYK color number.
5 Enter an increment value from 1 to 255.
Note: The closer the value is to 1, the narrower the color sample range will appear.
6 Click Print.
Prints on color transparencies appear dark when projected
Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest
projected color quality, transmissive overhead projectors are recommended.
Action Yes No
Step 1
From the printer control panel, make sure the paper type setting is set to
Transparency.
Is the paper type setting correct?
Go to step 2. Set the paper type to
Transparency.
Step 2
Reduce the toner darkness, and then resend the print job.
Does the print on the color transparency look lighter?
The problem is solved. Go to step 3.
Step 3
Make sure you are using a recommended type of color transparency, and
then resend the print job.
Does the print on the color transparency look lighter?
The problem is solved. Contact
customer
support.
Troubleshooting 207
The color of the print does not match the color of the original file
Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a
standard computer monitor. However, because of technology differences that exist between printers and monitors,
there are many colors that can also be affected by monitor variations and lighting conditions.
Action Yes No
Step 1
a Set Color Correction to Off.
Note: When the printer color correction is disabled, the color is
based on the print job information, and no color conversion is
implemented.
b Resend the print job.
Does the color of the print match the color of the file on the computer
screen?
The problem is solved. Go to step 2.
Step 2
From the Quality menu on the printer control panel, do the following:
a Select Color Correction, and then select Manual.
b Select Manual Color, and then select the appropriate color conversion
table for the affected object type.
c Resend the print job.
Does the color of the print match the color of the file on the computer
screen?
The problem is solved. Contact
customer
support.
The print appears tinted
Action Yes No
Adjust the color balance.
a From the Color Balance menu on the printer control panel, increase
or decrease the values for cyan, magenta, yellow, and black.
b Resend the print job.
Does the print still appear tinted?
The problem is solved. Contact
customer
support.
Embedded Web Server does not open
Action Yes No
Step 1
a Turn on the printer.
b Open a Web browser, and then type the printer IP address.
c Press Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 2.
Troubleshooting 208
Action Yes No
Step 2
Make sure the printer IP address is correct.
a View the printer IP address:
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then
finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
b Open a Web browser, and then type the IP address.
Note: Depending on the network settings, you may need to type
“https://” instead of “http://” before the printer IP address
to access the Embedded Web Server.
c Press Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 3.
Step 3
Check if the network is working.
a Print a network setup page.
b Check the first section of the network setup page and confirm that the
status is Connected.
Note: If the status is Not Connected, then the connection may be
intermittent, or the network cable may be defective. Contact your
system support person for a solution, and then print another
network setup page.
c Open a Web browser, and then type the printer IP address.
d Press Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 4.
Step 4
Check if the cable connections to the printer and print server are secure.
a Connect the cables properly. For more information, see the setup
documentation that came with the printer.
b Open a Web browser, and then type the printer IP address.
c Press Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 5.
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain Web
sites including the Embedded Web Server.
Does the Embedded Web Server open?
The problem is solved. Contact your system
support person.
Troubleshooting 209
Contacting customer support
When you contact customer support, you will need to be able to describe the problem you are experiencing, the message
on the printer display, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label at the back of the
printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.
Live chat You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit
http://support.lexmark.com.
Troubleshooting 210
Notices
Product information
Product name:
Lexmark CS510de
Machine type:
5027
Model(s):
630
Edition notice
September 2014
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit
http://support.lexmark.com.
For information on supplies and downloads, visit
www.lexmark.com.
© 2014 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.
Notices 211
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
Notices 212
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 50
Notices 213
1-meter average sound pressure, dBA
Ready 16
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your local
sales office phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead,
mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations
exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
Notices 214
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Temperature information
Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity 1 to 35°C (34 to 95°F)
8 to 80% RH
Información de la energía de México
Consumo de energía en operación:
540 Wh
Consumo de energía en modo de espera:
0.2 Wh
Cantidad de producto por unidad de energía consumida:
2.78 páginas / Wh
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Notices 215
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия
лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射
，
请避免暴露在激光光束下
。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic inputs. 580 (one-sided), 360 (two-
sided)
Copy The product is generating hard‑copy output from hard‑copy original
documents.
N/A
Scan The product is scanning hard‑copy documents. N/A
Ready The product is waiting for a print job. 30
Sleep Mode The product is in a high‑level energy‑saving mode. 3
Hibernate The product is in a low‑level energy‑saving mode. 0.5
Off The product is plugged into an electrical outlet, but the power switch is turned
off.
0
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Notices 216
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 20
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in Hibernate
Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
• Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between
one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Notices 217
日本の VCCI 規定
製品にこのマーク
が表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き
起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください
。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, the
ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances in electrical and
electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950‑1.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Modular component notice
Wireless‑equipped models contain the following modular component(s):
Lexmark Regulatory Type-Model LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Notices 218
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Notice to users in the European Union
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC,
1999/5/EC, 2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits,
radio equipment and telecommunications terminal equipment, the ecodesign of energy-related products, and on the
restrictions of use of certain hazardous substances in electrical and electronic equipment.
Notices 219
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950‑1.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, 1999/5/EC, 2009/125/EC, and 2011/65/EU on the approximation and
harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical
equipment designed for use within certain voltage limits, radio equipment and telecommunications terminal
equipment, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Notices 220
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
Notices 221
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
Notices 222
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
Notices 223
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 224
Index
Numerics
250‑sheet tray
loading 41
550‑sheet tray
installing 32
loading 41
650‑sheet duo tray
installing 32
loading 41, 44
Symbols
[Color] cartridge low [88.xy] 163
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 163
[Type] imaging kit low [84.xy] 163
[Type] imaging kit nearly low
[84.xy] 163
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 163
[x]-page jam, open front door to
clear fuser. 154
[x]-page jam, open front door. 155
[x]‑page jam, clear manual
feeder. 159
[x]‑page jam, clear multipurpose
feeder 159
[x]‑page jam, clear standard
bin. 153
[x]‑page jam, open front door to
clear duplex. 156
[x]‑page jam, open tray [x]. 158
A
accessing the Embedded Web
Server 17
Active NIC menu 80
adding hardware options
print driver 35
adjusting brightness
Embedded Web Server 118
printer display 118
Adjusting color 162
adjusting Sleep mode 117
adjusting toner darkness 63
administrator settings
Embedded Web Server 148
AppleTalk menu 85
applications
home screen 18
attaching cables 35
available internal options 22
avoiding jams 58
avoiding paper jams 151
B
Background and Idle Screen
using 18
black‑and‑white printing 62
buttons, printer control panel 13
buttons, touch screen
using 15
C
cables
Ethernet 35
USB 35
canceling a print job
from a computer 68
from the printer control panel 68
cannot open Embedded Web
Server 208
card stock
loading 45
tips 55
Change [paper source] to [custom
string] 162
Change [paper source] to [custom
type name] 162
Change [paper source] to [paper
type] [paper size] 162
checking an unresponsive
printer 174
checking status of parts and
supplies 125
checking the printer status
using the Embedded Web
Server 148
checking the status of parts and
supplies 125
checking the virtual display
using the Embedded Web
Server 148
cleaning
exterior of the printer 125
interior of the printer 125
cleaning the printer 125
Close door 162
color quality troubleshooting
color of print and color on
computer screen do not
match 208
prints on color transparencies
appear dark when projected 207
color quality, troubleshooting
print appears tinted 208
Complex page, some data may not
have printed [39] 163
confidential data
information on securing 123
confidential jobs
modifying print settings 149
confidential print jobs 66
printing from a Macintosh
computer 66
printing from Windows 66
Confidential Print menu 89
Configuration change, some held
jobs were not restored [57] 164
configuration information
wireless network 36
configurations
printer 10
Configure MP menu 73
configuring
multiple printers 150
supply notifications, imaging
kit 149
supply notifications, maintenance
kit 149
supply notifications, toner
cartridge 149
supply notifications, waste toner
bottle 149
configuring supply notifications
from the Embedded Web
Server 149
connecting to a wireless network
using PIN (Personal Identification
Number) method 38
Index 225
using Push Button Configuration
method 38
using the Embedded Web
Server 39
using wireless setup wizard 37
conservation settings
brightness, adjusting 118
conserving supplies 115
Eco‑Mode 116
Hibernate mode 117
Hibernate Timeout 117
Quiet Mode 116
Schedule Power Modes 118
Sleep Mode 117
conserving supplies 115
contacting customer support 210
control panel, printer
indicator light 13
Sleep button light 13
controller board
accessing 22
creating custom name
paper type 50
Custom Names menu 78
custom paper type name
assigning 50
Custom Type [x]
creating custom name 50
Custom Types menu 78
customer support
contacting 210
D
Default Source menu 70
Defective flash detected [51] 164
developer unit
replacing 131, 140
device and network settings
information
erasing 122
directory list
printing 67
disk wiping 123
display troubleshooting
printer display is blank 176
display, printer control panel 13
adjusting brightness 118
disposing of printer hard disk 121
documents, printing
from Macintosh 62
from Windows 62
E
Eco‑Mode setting 116
Eco‑Settings
about 20
embedded solutions information
erasing 122
Embedded Web Server 149
accessing 11, 17
administrator settings 148
checking printer status 148
checking the status of parts 125
checking the status of
supplies 125
copying settings to other
printers 150
functions 11
modifying confidential print
settings 149
networking settings 148
problem accessing 208
using 11
Embedded Web Server
Administrator's Guide
where to find 123
Embedded Web Server — Security:
Administrator's Guide
where to find 148
emission
notices 213, 217, 218, 219
encrypting the printer hard
disk 124
envelopes
loading 45, 48
tips on using 54
environmental settings
conserving supplies 115
display brightness, adjusting 118
Eco‑Mode 116
Hibernate mode 117
Hibernate Timeout 117
Quiet Mode 116
Schedule Power Modes 118
Sleep Mode 117
Erase Temporary Data Files
menu 90
erasing hard disk memory 123
erasing non‑volatile memory 122
erasing volatile memory 122
Error reading USB drive. Remove
USB. 164
Error reading USB hub. Remove
hub. 164
Ethernet network
preparing to set up for Ethernet
printing 36
Ethernet port 35
Ethernet setup
preparing for an 36
exporting a configuration
using the Embedded Web
Server 20
exterior of the printer
cleaning 125
F
factory defaults
restoring 150
FAQ about color printing 205
FCC notices 213, 218
finding more information about the
printer 8
finding printer IP address 17
Finishing menu 103
firmware card 22
flash drive
printing from 64
Flash Drive menu 101
flash drives
supported file types 65
font sample list
printing 67
Forms and Favorites
setting up 19
G
General Settings menu 94
green settings
Eco‑Mode 116
Hibernate mode 117
Hibernate Timeout 117
Quiet Mode 116
Schedule Power Modes 118
H
hardware options, adding
print driver 35
held jobs 66
printing from a Macintosh
computer 66
printing from Windows 66
Help menu 114
Index 226
Hibernate mode
using 117
Hibernate Timeout
setting 117
hiding icons on the home screen 18
Home button 13
home screen
buttons, understanding 14
customizing 18
hiding icons 18
showing icons 18
home screen applications
configuring 18
finding information 18
home screen buttons
understanding 14
HTML menu 112
I
icons on the home screen
hiding 18
showing 18
Image menu 113
imaging kit
replacing 131
imaging kits
ordering 128
importing a configuration
using the Embedded Web
Server 20
Incompatible tray [x] [59] 164
Incorrect paper size, open [paper
source] [34] 164
indicator light 13
individual settings information
erasing 122
Insert Tray [x] 165
installing an optional card 27
installing options
order of installation 32
installing printer 34
installing printer hard disk 28
Insufficient memory for Flash
Memory Defragment operation
[37] 165
Insufficient memory to collate job
[37] 165
Insufficient memory to support
Resource Save feature [35] 165
Insufficient memory, some Held
Jobs were deleted [37] 165
Insufficient memory, some held
jobs will not be restored [37] 165
interior of the printer
cleaning 125
internal options 22
IP address of computer
finding 17
IP address, printer
finding 17
IPv6 menu 84
J
jams
avoiding 151
locating doors and trays 152
locations 152
messages 152
jams, clearing
in fuser area 154
in manual feeder 159
in multipurpose feeder 159
in standard bin 153
Tray 1 158
Tray 2 158
Job Accounting menu 106
K
keypad 13
L
labels, paper
tips 54
letterhead
loading, multipurpose feeder 52
loading, trays 52
linking trays 49, 50
Load [paper source] with [custom
string] 166
Load [paper source] with [custom
type name] 166
Load [paper source] with [paper
size] 166
Load [paper source] with [paper
type] [paper size] 166
Load Manual Feeder with [custom
string] 167
Load Manual Feeder with [custom
type name] 167
Load Manual Feeder with [paper
size] 167
Load Manual Feeder with [paper
type] [paper size] 167
loading
250‑sheet tray 41
550‑sheet tray 41
650‑sheet duo tray 41, 44
card stock 45
envelopes 45, 48
manual feeder 48
multipurpose feeder 45
transparencies 45
loading letterhead
paper orientation 52
lock, security 121
M
Maintenance kit low [80.xy] 167
Maintenance kit nearly low
[80.xy] 167
Maintenance kit very low, [x]
estimated pages remain
[80.xy] 168
manual feeder
loading 48
Max Speed and Max Yield
using 63
memory
types installed on printer 121
memory card 22
installing 25
troubleshooting 176
Memory full [38] 168
menu settings
loading on multiple printers 150
menu settings page
printing 39
menus
Active NIC 80
AppleTalk 85
Confidential Print 89
Configure MP 73
Custom Names 78
Custom Types 78
Default Source 70
Erase Temporary Data Files 90
Finishing 103
Flash Drive 101
General Settings 94
Help 114
HTML 112
Image 113
IPv6 84
Index 227
Job Accounting 106
list 69
Miscellaneous 89
Network [x] 80
Network Card 82
Network Reports 82
Paper Loading 77
Paper Size/Type 70
Paper Texture 73
Paper Weight 75
PCL Emul 110
PDF 109
PostScript 109
Quality 104
Reports 79
Security Audit Log 91
Set Date/Time 91
Setup 92
SMTP Setup menu 88
Standard Network 80
Standard USB 86
Substitute Size 73
Supplies 69
TCP/IP 83
Universal Setup 79
Utilities 108
Wireless 84
XPS 109
menus list 69
Miscellaneous menu 89
mobile device
printing from 65
moving the printer 9, 146, 147
multipurpose feeder
loading 45
N
Network [x] menu 80
Network [x] software error
[54] 168
Network Card menu 82
Network Reports menu 82
network settings
Embedded Web Server 148
network setup page
printing 40
Networking Guide
where to find 148
noise emission levels 213
Non-Lexmark [color] [supply type],
see User's Guide [33.xy] 168
non‑volatile memory 121
erasing 122
Not enough free space in flash
memory for resources [52] 168
notices 212, 213, 214, 215, 216,
217, 218, 219, 220
number of remaining pages
estimate 126
O
optional card
installing 27
options
550‑sheet tray 32
650‑sheet duo tray 32
firmware cards 22
memory card 25
memory cards 22
printer hard disk, installing 28
printer hard disk, removing 30
ordering
imaging kits 128
toner cartridges 126
waste toner bottle 128
P
paper
characteristics 55
letterhead 57
preprinted forms 57
recycled 57
selecting 56
storing 58
unacceptable 56
Universal size setting 41
using recycled 115
paper feed troubleshooting
message remains after jam is
cleared 179
paper jams
avoiding 151
paper jams, clearing
[x]-page jam, open front door to
clear fuser. 154
[x]-page jam, open front
door. 155
[x]‑page jam, open front door to
clear duplex. 156
in fuser area 154
in manual feeder 159
in multipurpose feeder 159
in standard bin 153
Tray 1 158
Tray 2 158
Paper Loading menu 77
paper size
setting 41
Paper Size/Type menu 70
paper sizes
supported by the printer 58
Paper Texture menu 73
paper type
setting 41
paper types
supported by printer 60
where to load 60
Paper Weight menu 75
paper weights
supported by printer 60
parts
checking status 125
checking, on the printer control
panel 125
checking, using the Embedded
Web Server 125
using genuine Lexmark 126
PCL Emul menu 110
PDF menu 109
Personal Identification Number
method
using 38
PostScript menu 109
power cord socket 35
PPDS font error [50] 169
preparing to set up the printer on
an Ethernet network 36
print driver
hardware options, adding 35
print irregularities 192
print job
canceling, from computer 68
print quality
replacing a developer unit 140
replacing imaging kit 131
replacing the waste toner
bottle 129
print quality troubleshooting
blank pages 196
characters have jagged edges 187
clipped pages or images 188
gray background on prints 189
horizontal voids appear on
prints 190
Index 228
print irregularities 192
print is too dark 194
print is too light 195
printer is printing solid black
pages 197
repeating print defects 185
shadow images appear on
prints 198
skewed print 198
streaked horizontal lines appear
on prints 199
streaked vertical lines appear on
prints 200
toner fog or background shading
appears on prints 202
toner rubs off 203
toner specks appear on prints 203
transparency print quality is
poor 202
uneven print density 203
vertical voids appear on
prints 204
print troubleshooting
error reading flash drive 182
incorrect characters print 181
incorrect margins on prints 191
jammed pages are not
reprinted 178
job prints from wrong tray 181
job prints on wrong paper 181
jobs do not print 183
Large jobs do not collate 182
multiple‑language PDF files do not
print 187
paper curl 192
paper frequently jams 179
print job takes longer than
expected 184
printing slows down 183
tray linking does not work 186
unexpected page breaks
occur 187
printer 34
configurations 10
minimum clearances 9
models 10
moving 9, 146, 147
selecting a location 9
shipping 147
printer control panel
factory defaults, restoring 150
indicator light 13
parts 13
Sleep button light 13
using 13
printer control panel, virtual
display
using the Embedded Web
Server 148
printer hard disk
disposing of 121
encrypting 124
installing 28
removing 30
wiping 123
printer hard disk encryption 124
printer hard disk memory
erasing 123
printer information
where to find 8
printer IP address
finding 17
printer is printing blank pages 196
printer messages
[Color] cartridge low [88.xy] 163
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 163
[Type] imaging kit low [84.xy] 163
[Type] imaging kit nearly low
[84.xy] 163
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 163
[x]‑page jam, clear manual
feeder. 159
[x]‑page jam, clear multipurpose
feeder 159
[x]‑page jam, clear standard
bin. 153
[x]‑page jam, open tray [x]. 158
Adjusting color 162
Change [paper source] to [custom
string] 162
Change [paper source] to [custom
type name] 162
Change [paper source] to [paper
type] [paper size] 162
Close door 162
Complex page, some data may not
have printed [39] 163
Configuration change, some held
jobs were not restored [57] 164
Defective flash detected [51] 164
Error reading USB drive. Remove
USB. 164
Error reading USB hub. Remove
hub. 164
Incompatible tray [x] [59] 164
Incorrect paper size, open [paper
source] [34] 164
Insert Tray [x] 165
Insufficient memory for Flash
Memory Defragment operation
[37] 165
Insufficient memory to collate job
[37] 165
Insufficient memory to support
Resource Save feature [35] 165
Insufficient memory, some Held
Jobs were deleted [37] 165
Insufficient memory, some held
jobs will not be restored
[37] 165
Load [paper source] with [custom
string] 166
Load [paper source] with [custom
type name] 166
Load [paper source] with [paper
size] 166
Load [paper source] with [paper
type] [paper size] 166
Load Manual Feeder with [custom
string] 167
Load Manual Feeder with [custom
type name] 167
Load Manual Feeder with [paper
size] 167
Load Manual Feeder with [paper
type] [paper size] 167
Maintenance kit low [80.xy] 167
Maintenance kit nearly low
[80.xy] 167
Maintenance kit very low, [x]
estimated pages remain
[80.xy] 168
Memory full [38] 168
Network [x] software error
[54] 168
Non-Lexmark [color] [supply type],
see User's Guide [33.xy] 168
Not enough free space in flash
memory for resources [52] 168
PPDS font error [50] 169
Reinstall missing or unresponsive
[color] cartridge [31.xy] 169
Index 229
Reload printed pages in Tray
[x] 170
Remove packaging material, [area
name] 170
Remove paper from standard
output bin 170
Replace [color] cartridge, 0
estimated pages remain
[88.xy] 170
Replace [color] cartridge, printer
region mismatch [42.xy] 170
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 170
Replace defective [color] cartridge
[31.xy] 171
Replace defective [type] imaging
kit [31.xy] 171
Replace maintenance kit, 0
estimated pages remain
[80.xy] 171
Replace missing [color] cartridge
[31.xy] 171
Replace missing [type] imaging kit
[31.xy] 171
Replace missing or unresponsive
[type] imaging kit [31.xy] 169
Replace missing waste toner
bottle [82.xy] 172
Replace unsupported [color]
cartridge [32.xy] 171
Replace unsupported [type]
imaging kit [32.xy] 172
Replace waste toner bottle
[82.xy] 171
Restore held jobs? 172
SMTP server not set up. Contact
system administrator. 172, 174
Some held jobs were not
restored 172
Standard network software error
[54] 172
Standard USB port disabled
[56] 172
Supply needed to complete
job 173
Too many flash options installed
[58] 173
Too many trays attached [58] 173
Unformatted flash detected
[53] 173
Unsupported USB hub, please
remove 164
Waste toner bottle nearly full
[82.xy] 174
printer options troubleshooting
internal option is not
detected 176
memory card 176
tray problems 177
printer problems, solving basic 174
printer security
information on 123
printer status
checking, using the Embedded
Web Server 148
printing
black‑and‑white 62
canceling, from the printer control
panel 68
directory list 67
font sample list 67
forms 62
from a mobile device 65
from flash drive 64
from Macintosh 62
from Windows 62
Max Speed and Max Yield 63
menu settings page 39
network setup page 40
printing a directory list 67
printing a document 62
printing a font sample list 67
printing a menu settings page 39
printing a network setup page 40
printing confidential and other held
jobs
from a Macintosh computer 66
from Windows 66
printing forms 62
printing from a flash drive 64
printing from a mobile device 65
printing in black and white 62
publications
where to find 8
Push Button Configuration method
using 38
Q
Quality menu 104
Quiet Mode 116
R
recycled paper
using 57, 115
recycling
Lexmark packaging 119
Lexmark products 119
toner cartridges 120
reducing noise 116
Reinstall missing or unresponsive
[color] cartridge [31.xy] 169
Reload printed pages in Tray
[x] 170
remaining pages, number of
estimate 126
Remote Operator Panel
setting up 20
Remove packaging material, [area
name] 170
Remove paper from standard
output bin 170
removing printer hard disk 30
repeat print jobs 66
printing from a Macintosh
computer 66
printing from Windows 66
repeating print defects 185
Replace [color] cartridge, 0
estimated pages remain
[88.xy] 170
Replace [color] cartridge, printer
region mismatch [42.xy] 170
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 170
Replace defective [color] cartridge
[31.xy] 171
Replace defective [type] imaging kit
[31.xy] 171
Replace maintenance kit, 0
estimated pages remain
[80.xy] 171
Replace missing [color] cartridge
[31.xy] 171
Replace missing [type] imaging kit
[31.xy] 171
Replace missing or unresponsive
[type] imaging kit [31.xy] 169
Replace missing waste toner bottle
[82.xy] 172
Replace unsupported [color]
cartridge [32.xy] 171
Index 230
Replace unsupported [type]
imaging kit [32.xy] 172
Replace waste toner bottle
[82.xy] 171
reports
viewing 148
Reports menu 79
reserve print jobs
printing from a Macintosh
computer 66
printing from Windows 66
Restore held jobs? 172
restoring factory default
settings 150
S
safety information 6, 7
Schedule Power Modes
using 118
security
modifying confidential print
settings 149
Security Audit Log menu 91
security lock 121
security lock port 35
security settings information
erasing 122
security Web page
where to find 123
selecting a location for the
printer 9
selecting paper 56
Set Date/Time menu 91
setting
paper size 41
paper type 41
TCP/IP address 83
setting Hibernate Timeout 117
setting the Universal paper size 41
Setup menu 92
shipping the printer 147
showing icons on the home
screen 18
Sleep button 13
Sleep Mode
adjusting 117
SMTP server not set up. Contact
system administrator. 172, 174
SMTP Setup menu 88
Some held jobs were not
restored 172
Standard Network menu 80
Standard network software error
[54] 172
standard tray
loading 41
Standard USB menu 86
Standard USB port disabled
[56] 172
statement of volatility 121
status of parts
checking 125
status of supplies
checking 125
Stop or Cancel button 13
storing
paper 58
supplies 128
storing print jobs 66
streaked horizontal lines appear on
prints 199
streaked vertical lines appear on
prints 200
Substitute Size menu 73
supplies
checking status 125
checking, on the printer control
panel 125
checking, using the Embedded
Web Server 125, 148
conserving 115
storing 128
using genuine Lexmark 126
using recycled paper 115
Supplies menu 69
supplies, ordering
imaging kits 128
toner cartridges 126
waste toner bottle 128
Supply needed to complete job 173
supply notifications
configuring 149
supported flash drives 65
T
TCP/IP menu 83
tips
card stock 55
labels, paper 54
on using envelopes 54
on using letterhead 52
transparencies 54
tips on using envelopes 54
tips on using letterhead 52
toner cartridges
ordering 126
recycling 120
replacing 138
toner darkness
adjusting 63
Too many flash options installed
[58] 173
Too many trays attached [58] 173
touch screen
buttons, using 15
transparencies
loading 45
tips on using 54
trays
linking 49, 50
unlinking 49, 50
troubleshooting
an application error has
occurred 180
cannot open Embedded Web
Server 208
checking an unresponsive
printer 174
contacting customer support 210
FAQ about color printing 205
solving basic printer
problems 174
troubleshooting, color quality
color of print and color on
computer screen do not
match 208
print appears tinted 208
prints on color transparencies
appear dark when projected 207
troubleshooting, display
printer display is blank 176
troubleshooting, paper feed
message remains after jam is
cleared 179
troubleshooting, print
error reading flash drive 182
incorrect characters print 181
incorrect margins on prints 191
jammed pages are not
reprinted 178
job prints from wrong tray 181
job prints on wrong paper 181
jobs do not print 183
Large jobs do not collate 182
multiple‑language PDF files do not
print 187
Index 231
paper curl 192
paper frequently jams 179
print job takes longer than
expected 184
printing slows down 183
tray linking does not work 186
unexpected page breaks
occur 187
troubleshooting, print quality
blank pages 196
characters have jagged edges 187
clipped pages or images 188
gray background on prints 189
horizontal voids appear on
prints 190
print irregularities 192
print is too dark 194
print is too light 195
printer is printing solid black
pages 197
repeating print defects 185
shadow images appear on
prints 198
skewed print 198
streaked horizontal lines appear
on prints 199
streaked vertical lines appear on
prints 200
toner fog or background shading
appears on prints 202
toner rubs off 203
toner specks appear on prints 203
transparency print quality is
poor 202
uneven print density 203
vertical voids appear on
prints 204
troubleshooting, printer options
internal option is not
detected 176
memory card 176
tray problems 177
U
understanding the home screen 14
uneven print density 203
Unformatted flash detected
[53] 173
Universal Paper Size
setting 41
Universal Setup menu 79
unlinking trays 49, 50
Unsupported USB hub, please
remove 164
USB port 13, 35
using Forms and Favorites 62
using Hibernate mode 117
using Max Speed and Max Yield 63
using recycled paper 115
using Schedule Power Modes 118
using the Embedded Web
Server 11
using the printer control panel 13
using the touch‑screen buttons 15
Utilities menu 108
V
verify print jobs 66
printing from a Macintosh
computer 66
printing from Windows 66
vertical voids appear on prints 204
viewing
reports 148
virtual display
checking, using Embedded Web
Server 148
volatile memory 121
erasing 122
volatility
statement of 121
W
waste toner bottle
ordering 128
replacing 129
Waste toner bottle nearly full
[82.xy] 174
wiping printer hard disk 123
Wireless menu 84
wireless network
configuration information 36
wireless network setup
using the Embedded Web
Serve 39
wireless setup wizard
using 37
X
XPS menu 109
Index 232
… 9 …

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