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Lexmark C 950 Handleiding

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C950 Series
User's Guide
August 2015 www.lexmark.com
Machine type(s):
5058
Model(s):
030
Contents
Safety information........................................................................................ 6
Learning about the printer...........................................................................8
Finding information about the printer.............................................................................................................8
Selecting a location for the printer..................................................................................................................9
Printer configurations........................................................................................................................................10
Using the printer control panel.......................................................................................................................13
Understanding the home screen.............................................................. 14
Understanding the home screen................................................................................................................... 14
Using the touch-screen buttons.....................................................................................................................15
Setting up and using the home screen applications.............................. 17
Accessing the Embedded Web Server.........................................................................................................17
Showing or hiding icons on the home screen............................................................................................ 17
Activating the home screen applications.....................................................................................................18
Setting up Remote Operator Panel............................................................................................................... 19
Exporting and importing a configuration.................................................................................................... 20
Additional printer setup..............................................................................21
Turning on the printer........................................................................................................................................21
Installing internal options................................................................................................................................ 22
Installing hardware options.............................................................................................................................36
Attaching cables................................................................................................................................................39
Verifying printer setup......................................................................................................................................40
Setting up the printer software.......................................................................................................................41
Networking..........................................................................................................................................................43
Minimizing your printer's environmental impact.................................... 51
Saving paper and toner....................................................................................................................................51
Saving energy.................................................................................................................................................... 52
Recycling............................................................................................................................................................. 54
Loading paper and specialty media.........................................................56
Setting the paper size and type.................................................................................................................... 56
Contents 2
Configuring Universal paper settings.......................................................................................................... 56
Loading the standard or optional 520‑sheet tray.....................................................................................56
Loading the optional 850‑ and 1,150‑sheet trays......................................................................................59
Loading the 2000‑sheet high‑capacity feeder......................................................................................... 62
Loading the multipurpose feeder..................................................................................................................64
Linking and unlinking trays............................................................................................................................. 67
Paper and specialty media guide............................................................. 69
Paper guidelines................................................................................................................................................69
Storing paper......................................................................................................................................................72
Supported paper sizes, types, and weights............................................................................................... 73
Printing.........................................................................................................80
Printing a document......................................................................................................................................... 80
Printing from a mobile device......................................................................................................................... 81
Printing from a flash drive............................................................................................................................... 82
Printing on specialty media.............................................................................................................................84
Printing confidential and other held jobs....................................................................................................86
Printing information pages..............................................................................................................................88
Canceling a print job........................................................................................................................................ 88
Understanding the printer menus............................................................90
Menus list............................................................................................................................................................ 90
Supplies menu.................................................................................................................................................... 91
Paper menu.........................................................................................................................................................93
Reports menu................................................................................................................................................... 102
Network/Ports menu....................................................................................................................................... 103
Security menu....................................................................................................................................................116
Settings menu...................................................................................................................................................120
Help menu......................................................................................................................................................... 140
Securing the hard disk and other installed memory.............................141
Statement of Volatility......................................................................................................................................141
Erasing volatile memory.................................................................................................................................142
Erasing non‑volatile memory........................................................................................................................142
Erasing printer hard disk memory............................................................................................................... 142
Configuring printer hard disk encryption...................................................................................................143
Contents 3
Maintaining the printer.............................................................................145
Cleaning the exterior of the printer.............................................................................................................145
Cleaning the printhead lenses..................................................................................................................... 145
Emptying the hole punch box.......................................................................................................................149
Storing supplies.................................................................................................................................................151
Checking the status of parts and supplies.................................................................................................151
Ordering parts and supplies......................................................................................................................... 152
Replacing parts and supplies........................................................................................................................154
Moving the printer............................................................................................................................................175
Administrative support............................................................................. 177
Finding advanced networking and administrator information............................................................. 177
Checking the virtual display.......................................................................................................................... 177
Checking the status of the printer............................................................................................................... 177
Setting up e‑mail alerts...................................................................................................................................177
Viewing reports................................................................................................................................................ 178
Restoring factory default settings................................................................................................................178
Clearing jams............................................................................................. 179
Avoiding jams....................................................................................................................................................179
Understanding jam numbers and locations..............................................................................................179
201–202 paper jams........................................................................................................................................181
203 paper jam.................................................................................................................................................. 182
230 paper jam.................................................................................................................................................. 184
231 paper jam....................................................................................................................................................184
24x paper jam...................................................................................................................................................186
250 paper jam.................................................................................................................................................. 192
281 paper jam................................................................................................................................................... 192
4yy.xx paper jams............................................................................................................................................ 194
455 staple jam..................................................................................................................................................198
Troubleshooting........................................................................................ 201
Solving basic printer problems.................................................................................................................... 201
Understanding the printer messages.........................................................................................................201
Solving printing problems..............................................................................................................................215
Solving home screen application problems............................................................................................. 218
Contents 4
Solving option problems...............................................................................................................................220
Solving paper feed problems...................................................................................................................... 223
Solving print quality problems.....................................................................................................................224
Solving color quality problems....................................................................................................................235
Embedded Web Server does not open.................................................................................................... 238
Contacting customer support......................................................................................................................238
Notices.......................................................................................................240
Product information........................................................................................................................................240
Edition notice................................................................................................................................................... 240
Power consumption........................................................................................................................................244
Index...........................................................................................................253
Contents 5
Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types
of accessories can be easily overloaded by a laser printer and may result in poor printer performance,
property damage, or potential fire.
Do not place or use this product near water or wet locations.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Turn the printer o using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer o the optional drawer, and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it
o
the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of
fire,
use only the telecommunications (RJ‑11) cord
provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product
to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone
system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of
specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before
proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this
product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone,
during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex
unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP)
that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or
tray separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Safety information 7
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Setup documentation—The setup documentation
came with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The
guides are available at
http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available
at
http://support.lexmark.com.
Help using the printer software Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending
on your operating system.
Learning about the printer 8
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation
for your country or region can be found on the
support Web site or on the printed warranty that came
with your printer.
Record the following information (located on the
store receipt and at the back of the printer), and have
it ready when you contact customer support so that
they may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with this printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to
install any options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
– Away from stray staples and paper clips
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 9
1
2
3
4
5
1 Right side 307.34 mm (12.1 in.)
2 Front 444.5 mm (17.5 in.)
3 Left side 374.65 mm (14.75 in.)
4 Rear 100 mm (3.9 in.)
5 Top 152.4 mm (6 in.)
Printer configurations
Basic model
3
4
6
1
2
5
Learning about the printer 10
1 Printer control panel
2 Exit tray 2
Note: Exit tray 2 is supported in any configuration except when a finisher is installed.
3 Standard exit bin
4 Front door
5 Standard 520‑sheet tray
6 Multipurpose feeder
Configured
models
You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher
bin can also be added.
1
2
3
4
1 Optional 520‑sheet tray
2 Optional 520‑sheet trays
3 Optional 520‑sheet tray
4 2,000‑sheet tandem‑tray module
• 850‑sheet tray (Tray 3)
• 1,150‑sheet tray (Tray 4)
Learning about the printer 11
Fully configured model
1
2
1 Finisher bin
The finisher bin can either be one of the following:
• Standard finisher (Punch/Stapler)
• Booklet finisher (Punch/Stapler/Booklet)
2 2,000‑sheet high‑capacity feeder
CAUTION—TIPPING HAZARD: Floor‑mounted
configurations
require additional furniture for stability.
You must use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex
unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP)
that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer 12
Using the printer control panel
1
@!
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
1
2
3
4
5
6
7
Use To
1 Display View printing options as well as status and error messages.
2 Home Navigate back to the home screen.
3 Keypad Enter numbers, letters, or symbols.
4 Sleep button Enable Sleep Mode or Hibernate Mode.
• A short press will enable Sleep Mode.
• A long press will enable Hibernate Mode.
Note: Touching the screen or pressing any hard button will cause the printer to wake from
Sleep Mode or Hibernate Mode.
5 Indicator light View the status of the printer.
• O—The printer is o.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
• Amber—The printer enters Sleep Mode or Hibernate Mode.
6 Stop/Cancel Stop all printer activity.
Note: A list of options is displayed once Stopped appears on the display.
7 USB port Connect a flash drive into the printer USB port.
Note: Only the front USB port supports
flash
drives.
Learning about the printer 13
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home
screen buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization
settings, administrative setup, and active embedded solutions.
2 3
5678
4
123.123.123.123
1
Touch To
1 Change Language Change the primary language of the printer.
2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and
file links.
Note: The tree view does not include bookmarks created within Forms and
Favorites, and the ones in the tree are not usable in Forms and Favorites.
3 Held Jobs Display all current held jobs.
4 USB or USB
Thumbdrive
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory
card or flash drive is connected to the printer.
5 Menus Access printer menus.
Note: These menus are available only when the printer is in the Ready state.
6 Status message bar
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.
7 Status/Supplies
• Display a warning or error message whenever the printer requires intervention
to continue processing.
• Access the messages screen for more information on the message, and how to
clear it.
8 Tips Open a context‑sensitive Help information on the touch screen.
Understanding the home screen 14
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Features
Feature Description
Attendance message alert
If an attendance message aects a function, then this icon appears and the
red indicator light blinks.
Warning
If an error condition occurs, then this icon appears.
Printer IP address
Sample: 123.123.123.123.123
The IP address of your network printer is located at the top left corner of the
home screen and appears as four sets of numbers separated by periods. You
can use the IP address when accessing the Embedded Web Server so you can
view and remotely configure printer settings even when you are not physically
near the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization
settings, administrative setup, and active embedded solutions.
Sample touch screen
1
2
3
4
5
6
7
8
9
10
Touch To
1 Up arrow
Scroll up.
Understanding the home screen 15
Touch To
2 Delete folder
Delete the file you selected.
3 Left arrow
Scroll to the left.
4 Right arrow
Scroll to the right.
5 Right scroll increase
Scroll to another value in increasing order.
6 Left scroll decrease
Scroll to another value in decreasing order.
7 Down arrow
Scroll down.
8 Accept
Save a setting.
9 Cancel
• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.
10 Back
Navigate back to the previous screen.
Understanding the home screen 16
Setting up and using the home screen
applications
Notes:
• Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded applications. Some applications are supported only in some printer models.
• There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings
even when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as
four sets of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
3 Select the check boxes to specify which icons appear on the printer home screen.
Note: Cleared check box items are hidden.
4 Click Submit.
Setting up and using the home screen applications 17
Activating the home screen applications
Your printer comes with preinstalled home screen applications. You can activate and set up these applications
using the Embedded Web Server. To access the Embedded Web Server, see
“Accessing the Embedded Web
Server” on page 17.
For detailed information about configuring and using the home screen applications, go to the Lexmark support
Web site at
http://support.lexmark.com.
Using Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
1 From the home screen, navigate to:
Change Background > select background to use
2 To uch .
Setting up Forms and Favorites
Icon Description
The application helps you simplify and streamline work processes by letting you quickly find and
print frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site
where the bookmark is stored. From the computer where the bookmark is stored, use sharing,
security, and firewall settings to allow the printer at least a read access. For help, see the
documentation that came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as
four sets of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up and using the home screen applications 18
Understanding Eco‑Settings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage
settings to help reduce the environmental impact of your printer.
Understanding Showroom
Icon Description
The application lets you create and display a customized slide show on the touch screen of your
printer. You can load images either from a flash drive or through the printer Embedded Web Server.
Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer
control panel, even when you are not physically near the network printer. From your computer screen, you can
view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might
normally do while standing at the network printer.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as
four sets of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
3 Select the Enabled check box, and then customize the settings.
4 Click Apply.
To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.
Setting up and using the home screen applications 19
Exporting and importing a configuration
You can export
configuration
settings into a text
file,
and then import the
file
to apply the settings to other
printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Export or import a configuration file for one or multiple applications.
For one application
a Navigate to:
Settings > Apps > Apps Management > select an application > Configure
b Export or import the
configuration
file.
Notes:
• If a JVM Out of Memory error occurs, then repeat the export process until the configuration file
is saved.
• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click
Apply.
For multiple applications
a Click Settings > Import/Export.
b Export or import a configuration file.
Note: When importing a configuration file, click Submit to complete the process.
Setting up and using the home screen applications 20
Additional printer setup
Turning on the printer
1 Open the front door.
2 Press the printer power switch.
3 Close the front door.
Additional printer setup 21
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code
– PrintCryption
TM
• Printer hard disk
• Lexmark
TM
Internal Solutions Ports (ISP)
– RS‑232‑C Serial ISP
– Parallel 1284‑B ISP
– MarkNet
TM
N8250 802.11 b/g/n Wireless ISP
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
Note: An external kit is needed to support the ISP.
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Additional printer setup 22
Note: This task requires a flathead screwdriver.
1 Turn the screws counterclockwise to loosen them.
2 Pull the system board forward to remove it.
3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any system board electronic
components or connectors.
Additional printer setup 23
1
2
3
1 ISP connector
2 Firmware and flash memory card connectors
3 Memory card connectors
4 Push the system board back into place.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
An optional memory card can be purchased separately and attached to the system board.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
Note: This task requires a
flathead
screwdriver.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup 24
3 On the system board, open the memory card connector latches.
4 Align the notch on the memory card to the ridge on the connector.
1
2
1 Notch
2 Ridge
Additional printer setup 25
5 Push the memory card into the connector until it clicks into place.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may
be installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
Notes:
• This task requires a flathead screwdriver.
• Do not unplug the fan cable upon opening the metal panel.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup 26
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1 Plastic pins
2 Metal pins
4 Push the card
firmly
into place.
Notes:
• The entire length of the connector on the card must touch and be
flush
against the system board.
• Be careful not to damage the connectors.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Additional printer setup 27
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Remove the printer hard disk.
For more information, see
“Removing a printer hard disk” on page 34
3 Unpack the ISP kit.
2
3
4
1
1 ISP solution
2 Screws for the ISP solution
3 Screws for the plastic bracket
4 Plastic bracket
4 Use the provided screws to attach the plastic bracket to the ISP solution.
Additional printer setup 28
5 Use the provided screw to attach the ISP solution to the system board cage.
6 Connect the ISP solution interface cable into the receptacle of the system board.
Additional printer setup 29
7 Firmly connect the ISP solution to the system board cage using two screws.
Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Unpack the printer hard disk.
Additional printer setup 30
3 Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
a Using a flathead screwdriver, loosen the screws.
b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
Additional printer setup 31
c Align the standos of the printer hard disk to the holes in the ISP, and then press down on the printer
hard disk until the standos are in place.
d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 32
To install a printer hard disk directly on the system board:
a Align the standos of the printer hard disk to the holes in the system board, and then press down on
the printer hard disk until the standos are in place.
b Use the two provided screws to attach the printer hard disk mounting bracket.
c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 33
Removing a printer hard disk
Note: This task requires a
flathead
screwdriver.
Additional printer setup 34
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
Additional printer setup 35
3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk.
4 Set aside the printer hard disk.
Installing hardware options
Order of installation
CAUTION—TIPPING HAZARD: Floor-mounted
configurations
require additional furniture for stability.
You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex
unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP)
that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Additional printer setup 36
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
Install the printer and any optional trays or finishers you have purchased in the following order:
Using a one‑tray module
•
Optional 520‑sheet tray (Tray 2)
• Printer
• 2,000‑sheet high‑capacity feeder
• Finisher
Using a three‑tray module
•
Three‑tray module
• Printer
• 2,000‑sheet high‑capacity feeder
• Finisher
Using a tandem‑tray module
•
Tandem‑tray module
• Printer
• 2,000‑sheet high‑capacity feeder
• Finisher
For information on installing a one‑tray module, three‑tray module, tandem‑tray module, high‑capacity feeder,
or any of the
finishers,
see the setup documentation that came with the option.
Installing optional trays
The printer supports the following optional trays:
• 1‑tray module
• 3‑tray module
• Tandem‑tray module
• High‑capacity feeder
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted
configurations
require additional furniture for stability.
You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex
unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP)
that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Additional printer setup 37
1 Unpack the optional tray, and then remove all packing material.
2 Place the tray near the printer.
3 Turn
o
the printer.
4 Align the printer with the tray, and then lower the printer into place.
1
2
1 1‑tray module
2 2,000-sheet high‑capacity feeder
1
2
1 3‑tray module
2 2,000‑sheet high‑capacity feeder
Additional printer setup 38
2
1
1 Tandem‑tray module
2 2,000‑sheet high‑capacity feeder
5 Turn the printer back on.
6 Set the printer software to recognize the optional tray. For more information, see “Adding available options
in the print driver” on page 42.
Attaching cables
CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this
product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone,
during a lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
Additional printer setup 39
3
2
1
1 USB printer port
2 USB port
3 Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set
up correctly by printing the following:
• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed
correctly. Remove the option and install it again.
• Network setup page—If your printer is a network model and is attached to a network, print a network setup
page to verify the network connection. This page also provides important information that aids network
printing configuration.
Additional printer setup 40
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This
page also provides important information that aids network printing configuration.
1 From the home screen, navigate to:
> Reports > Network Setup Page
2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be
malfunctioning. Consult a system support person for a solution, and then print another network setup page.
Setting up the printer software
Installing the printer software
Notes:
• If you installed the printer software on the computer before but need to reinstall the software, then
uninstall the current software first.
• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
a
Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
Additional printer setup 41
c Press Enter, or click OK.
In Macintosh
Click the CD icon on the desktop.
Note: D is the letter of your CD or DVD drive.
3 Click Install, and then follow the instructions on the computer screen.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Run > type control printers > OK
In Windows 7 or earlier
a Click , or click Start and then click Run.
b Type control printers.
c Press Enter, or click OK.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the
Configuration
tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Additional printer setup 42
Networking
Notes:
• Purchase a MarkNet N8352 wireless network adapter before setting up the printer on a wireless
network. For information on installing the wireless network adapter, see the instruction sheet that came
with the adapter.
• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),
Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you
begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing
the printer.
• A valid, unique IP address for the printer to use on the network
• The network gateway
• The network mask
• A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can
choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer
can physically connect to the network. Use a new network cable when possible to avoid potential problems
caused by a damaged cable.
Preparing to set up the printer on a wireless network
Notes:
• Make sure your access point (wireless router) is turned on and is working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if
you are not sure which channel to select.
Additional printer setup 43
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the
key currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must
be set for the same type on the router and on the printer, or the printer will not be able to communicate
on the network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless
utility of the computer network adapter, and then look for the network name. If you cannot find the SSID
or the security information for your network, then see the documentation that came with the access point
or contact your system support person.
– To
find
the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation
that came with the access point, see the Embedded Web Server associated with the access point, or
consult your system support person.
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
• Your wireless network is set up and is working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the
printer.
Additional printer setup 44
Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer
screen.
2 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
3 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do
the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
a
Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
Additional printer setup 45
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
7 Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable
so you can print wirelessly.
8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1
Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the
printer.
2 Locate the printer MAC address.
a From the printer control panel, navigate to:
> Reports > > Network Setup Page >
or
> Reports > Network Setup Page
b In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Additional printer setup 46
Enter the printer information
1
Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of
the MAC address located on the MAC address sheet.
3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by
Apple Inc.
6 From the Embedded Web Server, navigate to the location of the wireless settings information.
Configure the printer for wireless access
1
Type the network name (SSID) in the appropriate
field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7 From the Network pop‑up menu, select the name of the wireless network.
Additional printer setup 47
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver
file
and create a print
queue in the Printer Setup Utility or Print Center.
1 Install a printer driver file on the computer:
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
b Double‑click the installer package for the printer.
c Follow the instructions on the computer screen.
d Select a destination, and then click Continue.
e From the Easy Install screen, click Install.
f Type the user password, and then click OK.
All necessary applications are installed in the computer.
g Click Close when the installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan
• System Preferences > Print & Fax
2 Click +.
3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4 Click the IP tab.
5 Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address
field,
and then click Add.
b For AppleTalk printing:
Notes:
• Make sure AppleTalk is activated on your printer.
• This feature is supported only in Mac OS X version 10.5 or earlier.
Additional printer setup 48
In Mac OS X version 10.5
1 From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop‑up menu, select AppleTalk.
6 From the second pop‑up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.
Changing port settings after installing a new network ISP
Notes:
• If the printer has a static IP address, then you do not need to make any changes.
• If the computers are configured to use the network name, instead of an IP address, then you do not
need to make any changes.
• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make
sure the printer is disconnected from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.
Setting up serial printing (Windows only)
After installing the serial or communication (COM) port, configure the printer and the computer.
Additional printer setup 49
Note: Serial printing reduces print speed.
1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the settings.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Use the Run dialog box to open the command prompt, and then type devmgmt.msc.
Additional printer setup 50
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their
impact on the environment. We design with the environment in mind, engineer our packaging to reduce
materials, and provide collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This
chapter outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can
significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such
as printing on both sides of the paper and printing multiple pages on one side of a sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see
“Using Eco‑Mode”
on page 52.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced
specifically for use in laser/LED printers. For more information on recycled papers that work well with your
printer, see
“Using recycled paper and other oce papers” on page 71.
Conserving supplies
Use both sides of the paper
If your printer model supports two‑sided printing, then you can control whether print appears on one or two
sides of the paper.
Notes:
• Two-sided printing is the default setting in the print driver.
• For a complete list of supported products and countries, go to http://support.lexmark.com.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper
by setting multiple page printing (N‑Up) for the print job.
Minimizing your printer's environmental impact 51
Check your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the preview feature to see how the document looks like before you print it.
• Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on
page 179.
Saving energy
Using Eco‑Mode
1 Type the printer IP address into the address
field
of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Eco‑Mode > select a setting > Submit.
Choose To
O Use factory default settings for all settings associated with Eco‑Mode. This setting supports the
performance specifications of your printer.
Energy Reduce energy use, especially when the printer is idle.
• Printer engine motors do not start until it is ready to print. You may notice a short delay before
the
first
page is printed.
• The printer enters Sleep mode after one minute of inactivity.
• When the printer enters Sleep mode, the printer control panel display and the standard exit bin
lights are turned o.
• If scanning is supported, the scanner lamps are activated only when a scan job is started.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Paper
• Enable the automatic duplex feature.
• Turn o print log features.
Reducing printer noise
To select a Quiet Mode setting using the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Quiet Mode > select a setting > Submit.
Minimizing your printer's environmental impact 52
Choose To
O
Note: Selecting Photo from the driver may disable
Quiet Mode and provide better print quality and full
speed printing.
Use factory default settings. This setting supports the
performance specifications of your printer.
On Reduce printer noise.
• Print jobs will process at a reduced speed.
• Printer engine motors do not start until a document is
ready to print. There will be a short delay before the
first page is printed.
• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby
mode.
• The alarm control and cartridge alarm sounds are
turned
o.
• The printer will ignore the Advance Start command.
Adjusting Sleep mode
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3 Apply the changes.
Using Hibernate Mode
Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and
devices are powered down safely.
Using the Embedded Web Server
1
Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Sleep Button Settings.
3 From the Press Sleep Button or Press and Hold Sleep Button drop‑down, select Hibernate.
4 Click Submit.
Minimizing your printer's environmental impact 53
Using the printer control panel
1
From the home screen, navigate to:
> Settings > General Settings > Press Sleep Button or Press and Hold Sleep Button > Hibernate
2 To uch .
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading from the display, adjust the brightness of the display.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• The IP address is located on the upper portion of the home screen. It appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Select Settings > General Settings.
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Apply the changes.
Using the control panel
1
From the home screen, navigate to:
> Settings > General Settings
2 In the Screen Brightness
field,
enter the brightness percentage you want for the display.
3 Apply the changes.
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through
your local recycling center. Contact your local recycling center to determine the items they accept.
Minimizing your printer's environmental impact 54
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle
the box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making
it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One
hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for
recycling. Boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or
cartridge and use the prepaid shipping label. You can also do the following:
1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.
Minimizing your printer's environmental impact 55
Loading paper and specialty media
Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except
the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the
Paper Size menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
The factory default Paper Type setting is Plain Paper.
Configuring Universal paper settings
The Universal Paper Size is a user‑
defined
setting that lets you print on paper sizes that are not preset in the
printer menus. Set paper size to Universal for the
specified
tray when the size you want is not available from
the Paper Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of Measure
• Portrait Width
• Portrait Height
The following are the supported Universal sizes:
• 76.2–296.93 x 76.2–1219.2 mm (3–11.69 x 3–48 inches)
• 297.18–320.29 x 76.2–609.6 mm (11.70–12.61 x 3–24 inches)
• 320.55–609.6 x 76.2–320.29 mm (12.62–24 x 3–12.61 inches)
• 609.85–1219.2 x 76.2–296.93 mm (24.01–48 x 3–11.69 inches)
1 From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure
2 To uch Portrait Width or Portrait Height.
3 Select the width or height, and then touch .
Loading the standard or optional 520‑sheet tray
The printer has one standard 520‑sheet tray (Tray 1), and may have one or more optional 520‑sheet trays. All
520‑sheet trays support the same paper sizes and types.
Loading paper and specialty media 56
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or
tray separately. Keep all other drawers or trays closed until needed.
1 Pull the tray out.
Notice the size indicators at the bottom of the tray. Use these indicators to help position the length and
width guides.
Loading paper and specialty media 57
2 Squeeze and then slide the width guide to the correct position for the paper size loaded.
3 Squeeze and then slide the length guide to the correct position for the paper size loaded.
Note: The length guide has a locking device. To unlock, slide the button on top of the length guide down.
To lock, slide the button up when a length has been selected.
4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a
level surface.
5 Load the paper stack with the recommended print side faceup.
Loading paper and specialty media 58
Notes:
• Place print side facedown for duplex printing.
• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads with the header on the left side of the tray.
• Make sure the paper is below the maximum fill line located on the edge of the paper tray.
Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.
6 Insert the tray.
7 From the printer control panel, verify the Paper Size and Paper Type setting for the tray based on the paper
you loaded.
Loading the optional 850‑ and 1,150‑sheet trays
The 850‑ and 1,150‑sheet trays support the same paper sizes and types, and require the same process for
loading paper.
Loading paper and specialty media 59
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or
tray separately. Keep all other drawers or trays closed until needed.
1 Pull the tray out.
2 Squeeze and then slide the length guide to the correct position for the paper size you are loading.
3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a
level surface.
Loading paper and specialty media 60
4 Load the paper stack with the recommended print side faceup.
Notes:
• Place print side facedown for duplex printing.
• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads faceup with the header on the left side of the tray.
• Place letterheads facedown with the header on the right side of the tray for duplex printing.
• Make sure the paper is below the maximum fill line located on the edge of the paper tray.
Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.
5 Insert the tray.
6 From the printer control panel, verify the Paper Size and Paper Type setting for the tray based on the paper
you loaded.
Loading paper and specialty media 61
Loading the 2000‑sheet high‑capacity feeder
The high‑capacity feeder can hold up to 2,000 sheets of letter‑, A4‑, and legal‑size paper (80 g/m
2
or 20 lb).
1 Pull the tray out.
2 Adjust the width guide as necessary.
Loading paper and specialty media 62
3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a
level surface.
4 Load paper into the tray with the print side faceup.
Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray.
Overloading the tray can cause paper jams and possible printer damage.
Loading paper and specialty media 63
Notes:
• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads faceup with the header on the left side of the tray.
• Place letterheads facedown with the header on the right side of the tray for duplex printing.
5 Insert the tray.
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card
stock, and envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:
• 100 sheets of 75‑g/m
2
(20‑lb) paper
• 10 envelopes
• 75 transparencies
The multipurpose feeder accepts paper or specialty media within the following dimensions:
• Width—89 mm (3.5 in.) to 229 mm (9.02 in.)
• Length—127 mm (5 in.) to 1270 mm (50 in.)
Note: Maximum width and length can be applied only to short-edge feeding.
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose
feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam.
1 Pull down the multipurpose feeder door.
Loading paper and specialty media 64
2 For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully
extended.
3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them.
Straighten the edges on a level surface.
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
Loading paper and specialty media 65
4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the
multipurpose feeder until it comes to a stop, and then release the paper pick tab.
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab
first,
may cause
jams or the paper pick tab to break.
• Load paper and transparencies with the recommended print side facedown and the long edge entering
the printer first.
• For duplex letterhead printing, place the letterhead faceup and the header entering the printer last.
• Load envelopes with the flap side up and to the right.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives. These envelopes may severely damage the printer.
Notes:
• Do not exceed the maximum stack height by forcing paper or transparencies under the stack height
limiter.
• Load only one size and type of paper at a time.
Loading paper and specialty media 66
5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits
loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.
6 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder
Size and MP Feeder Type) based on the paper or specialty media loaded.
Linking and unlinking trays
Linking and unlinking trays
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the paper size and type settings for the trays you are linking.
• To link trays, make sure the paper size and type for the tray match that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4 Click Submit.
Note: You can also change the paper size and type settings using the printer control panel. For more
information, see
“Setting the paper size and type” on page 56.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the
printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur
if settings are not properly configured.
Linking exit bins
Link exit bins to create a single output source. The printer automatically uses the next available bin as the output
source.
Loading paper and specialty media 67
The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can
purchase other optional exit bins.
Note: Not all exit bins support every paper size and type.
1 From the home screen, navigate to:
> Paper Menu > Bin Setup
2 Touch the bin or bins you want to link, and then touch
Configure
Bins > Link.
Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom
Type [x] for each of the custom paper types loaded into the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size
and Type menus.
3 Click Custom Types > select a paper type > Submit.
Assigning a custom paper type name
1 From the home screen, navigate to:
> Paper Menu > Paper Size/Type
2 Select the tray number or MP Feeder Type.
3 Touch the left or right arrow until Custom Type [x] or another custom name appears.
4 Tou ch .
Configuring
a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom
Type [x] for each of the custom paper types loaded into the printer.
1 Type the printer IP address in the address
field
of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a
paper or specialty media type > Submit.
Loading paper and specialty media 68
Paper and specialty media guide
Notes:
• Make sure that the paper size, type, and weight are set correctly on the computer or on the control
panel.
• Flex, and straighten specialty media before loading them.
• The printer may print at a reduced speed to prevent damage to the fuser.
• For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark
support Web site at
http://support.lexmark.com.
Paper guidelines
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these characteristics when
evaluating new paper stock.
Weight
The printer trays can automatically feed paper weights from 60 to 300 g/m
2
(16–80 lb bond) grain long. Paper
lighter than 60 g/m
2
(16 lb) might not be sti enough to feed properly, causing jams. For best performance, use
75 g/m
2
(20 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend
90 g/m
2
(24 lb) or heavier paper.
Notes:
• The duplex unit supports only 60–169 g/m
2
(16–32 lb bond) paper weights.
• The multipurpose feeder supports 60–300 g/m
2
(16–80 lb bond) paper weights.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to
printing and can cause feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If
paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100
and 300 Sheeld points; however, smoothness between 150 and 200 Sheeld points produces the best print
quality.
Moisture content
The amount of moisture in paper aects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes
that can degrade its performance.
Paper and specialty media guide 69
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time to several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper
fibers
in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–135 g/m
2
(16–36 lb bond) paper, grain long paper is recommended. For papers heavier than 135 g/m
2
,
grain short is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.
Paper containing fibers such as cotton can negatively aect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be
aected
by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated
on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper and specialty media guide 70
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
2
(16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an oset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to
withstand temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that
are not
aected
by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements;
latex inks might not. When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without
melting or releasing hazardous emissions.
Using recycled paper and other oce papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced
specifically for use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers
that represent recycled cut size copier papers available on the global market. This
scientific
testing is conducted
with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including
the following:
• Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
• Moisture content (Business papers should have low moisture: 4–5%.)
• Bending resistance and proper stiness means optimum feeding through the printer.
• Thickness (impacts how much can be loaded into a tray)
• Surface roughness (measured in Sheeld units, impacts print clarity and how well toner fuses to the paper)
• Surface friction (determines how easily sheets can be separated)
• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it
moves through the printer)
• Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper aects the degree
of control over foreign matter. And while recycled papers are one good path to printing in an environmentally
responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as
colorants and “glue” often generates more carbon emissions than does normal paper production. However,
using recycled papers enables better resource management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its
products. To gain a better understanding of the impact of printers on the environment, the company
commissioned a number of life cycle assessments and found that paper was identified as the primary contributor
(up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This
is due to the energy-intensive manufacturing processes required to make paper.
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled
paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-
equipped to help customers minimize printing and copying waste. In addition, the company encourages
purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.
Paper and specialty media guide 71
Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is
maintained. However, the following paper choice guidelines will help alleviate the environmental impact of
printing:
1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest
Certification
(PEFC). These
certifications
guarantee that the paper manufacturer uses wood pulp from forestry operators that employ
environmentally and socially responsible forest management and restoration practices.
3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m
2
certified
paper, lower weight
paper, or recycled paper.
Unacceptable paper examples
Test results indicate that the following paper types are at risk for use with laser printers:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
• Preprinted papers with chemicals that may contaminate the paper
• Preprinted papers that can be
aected
by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (±
0.9 in.), such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with
a software application to successfully print on these forms.)
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers or curled papers
• Recycled papers that fail EN12281:2002 (European testing)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple part forms or documents
For more information about Lexmark, visit
www.lexmark.com. General sustainability-related information can
be found at the Environmental Sustainability link.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most
label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative
humidity between 40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Paper and specialty media guide 72
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and
weights of paper they support.
Note: To use a paper size that is unlisted,
configure
a Universal paper size.
Supported paper sizes
Paper size and dimension
520‑sheet
tray
2,000‑sheet
drawer
MP feeder
Manual
paper
Manual
envelope
Duplex
A4
210 x 297 mm (8.27 x 11.7 in.)
1 1,6 2,6 2,6
X
2
A5
148 x 210 mm (5.83 x 8.27 in.)
1,5
X
2,5 2,5
X
2,5
A6
105 x 148 mm (4.13 x 5.83 in.)
XX
2 2
XX
JIS B5
182 x 257 mm (7.17 x 10.1 in.)
1,6 1,6 2,6 2,6
X
2,6
Letter
216 x 279 mm (8.5 x 11 in.)
1 1,6 2,6 2,6
X
2
Legal
216 x 356 mm (8.5 x 14 in.)
1
X
2 2
X
2
Executive
184 x 267 mm (7.25 x 10.5 in.)
1,6 1,6 2,6 2,6
X
2,6
JIS B4
257 x 364 mm (10.12 x 14.33 in.)
1
X
2 2
X
2
A3
297 x 420 mm (11.69 x 16.54 in.)
1
X
2 2
X
2
SRA3
320 x 450 mm (12.6 x 17.7 in.)
7
X
2 2
X
2
11x17
279 x 432 mm (11 x 17 in.)
1
X
2 2
X
2
1
Source supports size with size sensing.
2
Source supports size without size sensing.
3
Paper size is supported if set to metric.
4
Paper size is supported if set to US.
5
Paper size is supported if loaded in the short‑edge orientation. The short edge of the paper enters the printer
first.
6
Paper size is supported if loaded in the long‑edge orientation. The long edge of the paper enters the printer first.
7
This is applicable only to the optional 520‑sheet tray.
Paper and specialty media guide 73
Paper size and dimension
520‑sheet
tray
2,000‑sheet
drawer
MP feeder
Manual
paper
Manual
envelope
Duplex
12x18
305 x 457 mm (12 x 18 in.)
7
X
2 2
X
2
Oficio (México)
216 x 340 mm (8.5 x 13.4 in.)
2
X
2 2
X
2
Folio
216 x 330 mm (8.5 x 13 in.)
1
X
2 2
X
2
Statement
140 x 216 mm (5.5 x 8.5 in.)
1,5
X
2,5 2,5
X
2,5
Universal
• 76.2–296.93 x 76.2–
1219.2 mm (3–11.69 x 3–48 in.)
• 297.18–320.29 x 76.2–
609.6 mm (11.70–12.61 x 3–
24 in.)
• 320.55–609.6 x 76.2–
320.29 mm (12.62–24 x 3–
12.61 in.)
• 609.85–1219.2 x 76.2–
296.93 mm (24.01–48 x 3–
11.69 in.)
2
X
2 2
X
2
7 3/4 Envelope (Monarch)
98 x 191 mm (3.875 x 7.5 in.)
XX
2
X
2
X
9 Envelope
98 x 226 mm (3.875 x 8.9 in.)
X X XXXX
Com 10 Envelope
105 x 241 mm (4.12 x 9.5 in.)
XX
2
X
2
X
DL Envelope
110 x 220 mm (4.33 x 8.66 in.)
XX
2
X
2
X
C5 Envelope
162 x 229 mm (6.38 x 9.01 in.)
XX
2
X
2
X
B5 Envelope
176 x 250 mm (6.93 x 9.84 in.)
X X XXXX
1
Source supports size with size sensing.
2
Source supports size without size sensing.
3
Paper size is supported if set to metric.
4
Paper size is supported if set to US.
5
Paper size is supported if loaded in the short‑edge orientation. The short edge of the paper enters the printer
first.
6
Paper size is supported if loaded in the long‑edge orientation. The long edge of the paper enters the printer first.
7
This is applicable only to the optional 520‑sheet tray.
Paper and specialty media guide 74
Paper size and dimension
520‑sheet
tray
2,000‑sheet
drawer
MP feeder
Manual
paper
Manual
envelope
Duplex
Other Envelope
86 x 165 mm to 216 x 356 mm
(3.375 x 6.50 in. to 8.5 x 14 in.)
XX
2
X
2
X
1
Source supports size with size sensing.
2
Source supports size without size sensing.
3
Paper size is supported if set to metric.
4
Paper size is supported if set to US.
5
Paper size is supported if loaded in the short‑edge orientation. The short edge of the paper enters the printer
first.
6
Paper size is supported if loaded in the long‑edge orientation. The long edge of the paper enters the printer first.
7
This is applicable only to the optional 520‑sheet tray.
Supported paper types and weights
Printer
The printer supports 60–300 g/m
2
(16–80 lb) paper weights. The duplex unit supports 60–169 g/m
2
(16–32 lb)
paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type 520‑sheet
tray
2,000‑she
et drawer
MP feeder Manual
paper
Manual
envelope
Duplex
Paper
• Plain
• Bond
• Glossy
• Colored
• Letterhead
• Light
• Heavy
• Preprinted
• Recycled
X
Heavy Glossy XX
Custom Type [x]
Rough/Cotton XX
Rough Envelope
Card stock XX
Transparencies
XX
Paper and specialty media guide 75
Paper type 520‑sheet
tray
2,000‑she
et drawer
MP feeder Manual
paper
Manual
envelope
Duplex
Labels
• Paper
XX
Envelopes X X
X X
Finisher
The paper capacity of each exit bin is listed in parentheses. Paper capacity estimations are calculated based
on 75 g/m
2
(20 lb) paper.
The finisher standard bin supports 60–300 g/m
2
(16–80 lb) paper weights, bin 1 supports 60–220 g/m
2
(16–
60 lb) paper weights, and bin 2 (booklet‑maker) supports 60–90 g/m
2
(16–24 lb) paper weights plus one
additional cover weighted up to 220 g/m
2
(60 lb).
Paper type Standard
500‑sheet bin
Second exit bin Bin 1 Bin 2 Bin 3
Plain paper
Card stock X
Transparency
Recycled
Glossy X
Heavy glossy
X
Labels
XX X
Bond
Envelope XX X
Rough envelope
XX X
Letterhead
Preprinted
Colored paper
Light paper
Heavy paper X
Rough/Cotton
Custom Type [x]
Paper and specialty media guide 76
Supported finishing features
4
1
2
3
1 Finisher standard bin
2 Finisher bin 1
3 Finisher bin 2 (booklet‑maker)
4 Paper transport
Notes:
• The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed.
• All paper tray capacities are based on 75‑g/m
2
(20‑lb) paper.
Paper transport
• The paper capacity is 50 sheets.
• Finishing options are not supported in this bin.
• Envelopes are routed here.
• Universal paper is routed here when it is longer than 483 mm (19 inches) or shorter than 148 mm (6 inches).
Finisher standard bin
• The paper capacity is 500 sheets.
• Envelopes and executive‑size paper are not supported in this bin.
• Finishing options are not supported in this bin.
Bin 1
• The paper capacity is 3,000 sheets when the standard finisher is installed.
• The paper capacity is 1,500 sheets when the booklet finisher is installed.
Paper and specialty media guide 77
Size
Punch
*
Oset Single/Double staple Double dual staple
A3
A4
A5XXXX
Executive
X
Folio X
X
JIS B4
X
JIS B5
X
Legal X
X
Letter
Statement X X X
Tabloid X
Universal
Envelopes (any size) X X X X
*
For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in.
(254 mm) for a 4‑hole punch.
Punch—Select from two‑, three‑, or four‑hole punch
Single staple—Use only one staple
Double staple—Use two staples
Double dual staple—Use two sets of two staples. This setting is supported only for widths between 8 in. (203 mm)
and 12 in. (297 mm) with lengths between 7 in. (182 mm) and 17 in. (432 mm).
Bin 2 (booklet‑maker)
Bin 2 is available only when the booklet finisher is installed. The paper capacity of bin 2 (booklet‑maker) is 270
sheets or 18 sets of 15‑sheet booklets.
Size Bi fold Booklet fold Saddle staple
A3
A4 (only SEF)
A5 X X X
Executive X X X
SRA3
SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first.
Bi fold—Each page is individually folded and stacked separately.
Booklet fold—A multiple-page job is folded along the center into a single booklet.
Saddle staple—A booklet‑fold print job is stapled along the center fold.
Paper and specialty media guide 78
Size Bi fold Booklet fold Saddle staple
12 x 18
Folio
JIS B4
JIS B5 X X X
Legal
Letter (only SEF)
Statement X X X
Tabloid
Universal X X X
Envelopes (any size) X X X
SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first.
Bi fold—Each page is individually folded and stacked separately.
Booklet fold—A multiple-page job is folded along the center into a single booklet.
Saddle staple—A booklet‑fold print job is stapled along the center fold.
Setting the
finisher
exit bin
1 From the home screen, navigate to:
> Paper Menu > Bin setup > Output bin
2 Select a bin, and then touch .
Notes:
• This function is available only when a finisher is installed.
• The standard finisher bin is the factory default setting.
Paper and specialty media guide 79
Printing
The selection and handling of paper and specialty media can
aect
how reliably documents print. For more
information, see
“Avoiding jams” on page 179 and “Storing paper” on page 72.
Printing a document
Printing a document
1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a
With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust settings as necessary.
d Click OK > Print.
For Macintosh users
a
Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper,
or select the appropriate tray or feeder.
3 Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
1 Type the printer IP address into the address
field
of your Web browser.
Printing 80
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness setting.
4 Click Submit.
Using Max Speed and Max Yield
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield.
Max Yield is the factory default setting.
• Max Speed—Prints in color unless Black Only is selected in the driver. Prints in black only if the black only
driver setting is selected.
• Max Yield—Switches from black to color based on the color content found on each page. Frequent color
mode switching can result in slower printing if the content of pages is mixed.
Using the Embedded Web Server
1
Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
• Print a network setup page or menu settings page, and then locate the information in the TCP/IP section.
2 Click
Configuration
> Print Settings > Setup Menu.
3 From the Printer Usage list, select Max Speed or Max Yield.
4 Click Submit.
Using the printer control panel
1
From the home screen, navigate to:
> Settings > Print Settings > Setup Menu
2 From the Printer Usage list, select Max Speed or Max Yield.
3 Tou ch .
Printing from a mobile device
For the list of supported mobile devices and to download a compatible mobile printing application, visit
http://lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
Printing 81
Printing from a flash drive
Printing from a flash drive
Notes:
• Before printing an encrypted PDF file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
Notes:
• If you insert the
flash
drive when the printer requires attention, such as when a jam has occurred,
then the printer ignores the
flash
drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After
these print jobs are processed, you may need to view the held jobs list to print documents from the
flash
drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the
memory device, or the printer in the areas shown while actively printing, reading, or writing from the
memory device. A loss of data can occur.
Printing 82
2 From the printer control panel, touch the document you want to print.
3 Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:
• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still
print files from the flash drive as held jobs.
Supported flash drives and file types
Flash drive File type
• Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
• SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
• Hi‑Speed USB flash drives must support the full‑speed standard. Devices
supporting only USB low‑speed capabilities are not supported.
• USB
flash
drives must support the File Allocation Table (FAT) system. Devices
formatted with New Technology File System (NTFS) or any other file system are not
supported.
Documents:
• .pdf
• .xps
• .html
Images:
• .dcx
• .gif
• .JPEG or .jpg
• .bmp
• .pcx
• .TIFF or .tif
• .png
Printing 83
Printing on specialty media
Tips on using letterhead
• Use letterhead designed specifically for laser/LED printers.
• Print samples on the letterhead being considered for use before buying large quantities.
• Before loading letterhead, flex the sheets to prevent them from sticking together.
• Page orientation is important when printing on letterhead.
Source Print side Paper orientation
Standard and optional trays (simplex printing) Preprinted letterhead
design is placed faceup.
When feeding short edge, the
top edge of the sheet with the
logo is placed at the right side
of the tray.
When feeding long‑edge, the
letter head should go to the
rear of the printer.
Standard and optional trays (duplex printing) Preprinted letterhead
design is placed
facedown.
The top edge of the sheet with
the logo is placed at the right
side of the tray.
Multipurpose feeder (simplex printing) Preprinted letterhead
design is placed
facedown.
The top edge of the sheet with
the logo should enter the
multipurpose feeder first.
Multipurpose feeder (duplex printing) Preprinted letterhead
design is placed faceup.
The top edge of the sheet with
the logo should enter the
multipurpose feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is
acceptable for laser/LED printers.
Tips on using transparencies
• Print samples on the transparencies being considered for use before buying large quantities.
• Feed transparencies from the standard tray or from the multipurpose feeder.
• From the Paper menu, set the Paper Type to Transparency.
• Use transparencies designed specifically for laser/LED printers. Transparencies must be able to withstand
temperatures of 230°C (446°F) without melting, discoloring, osetting, or releasing hazardous emissions.
• To prevent print quality problems, avoid getting
fingerprints
on the transparencies.
• Before loading transparencies,
flex
the stack to prevent sheets from sticking together.
• We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.
Printing 84
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
• Use envelopes designed specifically for laser/LED printers. Check with the manufacturer or vendor to ensure
that the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling
excessively, or releasing hazardous emissions.
• For best performance, use envelopes made from 90 g/m
2
(24 lb bond) paper or 25% cotton. All‑cotton
envelopes must not exceed 70 g/m
2
(20 lb bond) weight.
• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the
flap
is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal
envelopes.
Tips on using labels
Notes:
• Single‑sided paper labels designed for laser/LED printers are supported for occasional use.
• It is recommended to print no more than 20 pages of paper labels a month.
• Vinyl, pharmacy, and dual‑sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide
available on the Lexmark Web site at
http://support.lexmark.com.
When printing on labels:
• Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling,
or releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set
to Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper
menu.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
Printing 85
• Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial
sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge
warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the
label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm
(0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the
warranty.
• If zone coating of the adhesive is not possible, then remove a 1.6 mm (0.06 in.) strip on the leading and driver
edge, and use a non‑oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,
thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered
for use before buying large quantities.
• From the Paper menu, set the Paper Type to Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly aect the print quality and cause jams
or other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C
(446°F) without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer
control panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note:
Confidential,
Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory
to process additional held jobs.
Printing 86
Print job type Description
Confidential Confidential lets you hold print jobs in the computer until you enter the PIN
from the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Verify Verify lets you print one copy of a print job while the printer holds the
remaining copies. It allows you to examine if the first copy is satisfactory. The
print job is automatically deleted from the printer memory once all copies are
printed.
Reserve Reserve allows the printer to store print jobs for printing at a later time. The
print jobs are held until deleted from the Help Jobs menu.
Repeat Repeat prints and stores print jobs in the printer memory for reprinting.
Printing
confidential
and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and
Reserve jobs are held in the printer until you choose to delete them.
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a
confidential
print job, also enter a four‑digit PIN.
5 Click OK or Print.
6 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print
• For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a
confidential print job, also enter a four‑digit PIN.
4 Click OK or Print.
Printing 87
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print
• For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print
Printing information pages
Printing a font sample list
1 From the home screen, navigate to:
> Reports > Print Fonts
2 To uch PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press on the keypad.
2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press
on the keypad, then touch Resume to return to the home screen.
Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
Printing 88
In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open Print Queue
• System Preferences > Print & Fax > select your printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then delete it.
Printing 89
Understanding the printer menus
Menus list
Supplies Menu Paper Menu Reports Settings
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Cyan Photoconductor Unit
Magenta Photoconductor Unit
Yellow Photoconductor Unit
Black Photoconductor Unit
Waste Toner Bottle
Staple Cartridge
Hole Punch Box
160K Maintenance Kit
320K Maintenance Kit
480K Maintenance Kit
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Loading
Custom Types
Custom Names
Custom Bin Names
Universal Setup
Bin Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles
List
Print Fonts
Print Directory
Print Demo
Asset Report
General Settings
Flash Drive Menu
Print Settings
Security Network/Ports Help
Miscellaneous Security Settings
Confidential Print
Erase Temporary Data Files
1
Security Audit Log
Set Date and Time
Active NIC
Standard Network or Network [x]
2
Standard USB
Parallel [x]
Serial [x]
SMTP Setup
Print All Guides
Color Quality
Print Quality
Printing Guide
Media Guide
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
1
This menu appears only when a printer hard disk is installed.
2
Depending on the printer setup, this menu appears as Standard Network, Wireless Network, or Network [x].
Understanding the printer menus 90
Supplies menu
Menu item Description
Cyan Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported
Shows the status of the cyan print cartridge
Magenta Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported
Shows the status of the magenta print cartridge
Yellow Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported
Shows the status of the yellow print cartridge
Black Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported
Shows the status of the black print cartridge
Cyan Photoconductor Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the cyan photoconductor unit
Understanding the printer menus 91
Menu item Description
Magenta Photoconductor Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the magenta photoconductor unit
Yellow Photoconductor Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the yellow photoconductor unit
Black Photoconductor Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the black photoconductor unit
Waste Toner Bottle
Near Full
Replace
Missing
OK
Shows the status of the waste toner bottle
Staples
Early Warning
Low
Replace
Missing
OK
Shows the status of the staple cartridge
Hole Punch Box
Near Full
Replace
Missing
OK
Shows the status of the hole punch box
160K Maintenance Kit
Near End of Life
End of Life
OK
Shows the status of the maintenance kit
320K Maintenance Kit
Near End of Life
End of Life
OK
Shows the status of the maintenance kit
Understanding the printer menus 92
Menu item Description
480K Maintenance Kit
Near End of Life
End of Life
OK
Shows the status of the maintenance kit
Paper menu
Default Source menu
Menu item Description
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Sets a default paper source for all print jobs
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP feeder must be set to Cassette
for MP feeder to appear as a menu setting.
• If the same size and type of paper are in two trays and the Paper
Size and Paper Type settings match, then the trays are automatically
linked. When one tray is empty, the print job continues using the
linked tray.
Paper Size/Type menu
Menu item Description
Tray [x] Size
Letter
Legal
Executive
JIS‑B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
A4
A5
A6
JIS B5
Specifies the paper size loaded in each tray
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 93
Menu item Description
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the paper type loaded in each tray
Note: Plain Paper is the factory default setting for Tray 1.
Custom Type [x] is the factory default setting for all other trays.
MP Feeder Size
Letter
Legal
Executive
JIS‑B4
A3
11 x 17
12 x 18
Oficio (México)
Folio
Statement
Universal
7 3/4 Envelope
10 Envelope
DL Envelope
C5 Envelope
Other Envelope
A4
A5
A6
JIS B5
SRA3
Specifies the paper size loaded in the multipurpose feeder
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 94
Menu item Description
MP Feeder Type
Custom Type [x]
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Specifies the paper type loaded in the multipurpose feeder
Note: Custom Type [x] is the factory default setting.
Manual Paper Size
Letter
Legal
Executive
JIS‑B4
A3
11 x 17
12 x 18
Oficio
(México)
Folio
Statement
Universal
A4
A5
A6
JIS B5
SRA3
Specifies the paper size being manually loaded
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 95
Menu item Description
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the paper type being manually loaded
Note: Plain Paper is the factory default setting.
Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
Other Envelope
7 3/4 Envelope
Specifies the envelope size being manually loaded
Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the
international factory default setting. Printing a custom size envelope is
not supported.
Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]
Specifies the envelope type being manually loaded
Note: Envelope is the factory default setting.
Note: Only installed trays are listed in this menu.
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
Determines when the printer selects paper from the multipurpose feeder
Notes:
• Cassette is the factory default setting. This configures the
multipurpose feeder as the automatic paper source.
• Manual sets the multipurpose feeder only for manual feed print jobs.
Understanding the printer menus 96
Substitute Size menu
Menu item Description
Substitute Size
All Listed
O
Statement/A5
Letter/A4
11 x 17/A3
Substitutes a specified paper size if the requested paper size is not
available
Notes:
• All Listed is the factory default setting. All available substitutions are
allowed.
• O indicates that no size substitutions are allowed.
• Setting a size substitution lets the print job continue without a
Change Paper message appearing.
Paper Texture menu
Menu item Description
Plain Texture
Normal
Rough
Smooth
Specifies the relative texture of the paper loaded
Card Stock Texture
Normal
Rough
Smooth
Specifies the relative texture of the card stock loaded
Note: Settings appear only if card stock is supported.
Transparency Texture
Normal
Rough
Smooth
Specifies the relative texture of the transparencies loaded
Recycled Texture
Normal
Rough
Smooth
Specifies the relative texture of the recycled paper loaded
Glossy Texture
Normal
Rough
Smooth
Specifies the relative texture of the glossy paper loaded
Heavy Glossy Texture
Normal
Rough
Smooth
Specifies the relative texture of the glossy paper loaded
Note: Normal is the factory default setting for all paper types except bond, rough envelope and rough/cotton
paper.
Understanding the printer menus 97
Menu item Description
Labels Texture
Normal
Rough
Smooth
Specifies the relative texture of the labels loaded
Bond Texture
Rough
Smooth
Normal
Specifies the relative texture of the bond paper loaded
Envelope Texture
Normal
Rough
Smooth
Specifies the relative texture of the envelopes loaded
Rough Envelope Texture
Rough
Specifies the relative texture of the envelopes loaded
Letterhead Texture
Normal
Rough
Smooth
Specifies the relative texture of the letterhead loaded
Preprinted Texture
Normal
Rough
Smooth
Specifies the relative texture of the preprinted paper loaded
Colored Texture
Normal
Rough
Smooth
Specifies the relative texture of the colored paper loaded
Light Texture
Normal
Rough
Smooth
Specifies the relative texture of the paper loaded
Heavy Texture
Normal
Rough
Smooth
Specifies the relative texture of the paper loaded
Rough/Cotton Texture
Rough
Specifies the relative texture of the cotton paper loaded
Custom [x] Texture
Normal
Rough
Smooth
Specifies the relative texture of the custom paper loaded
Note: Settings appear only if the custom type is supported.
Note: Normal is the factory default setting for all paper types except bond, rough envelope and rough/cotton
paper.
Understanding the printer menus 98
Paper Loading menu
Use To
Card Stock Loading
Duplex
O
Determine and set two-sided printing for all print jobs with Card
Stock as the paper type.
Recycled Loading
Duplex
O
Determine and set two-sided printing for all print jobs with
Recycled as the paper type.
Glossy Loading
Duplex
O
Determine and set two-sided printing for all print jobs with Glossy
as the paper type.
Heavy Glossy Loading
Duplex
O
Determine and set two-sided printing for all print jobs with Heavy
Glossy as the paper type.
Bond Loading
Duplex
O
Determine and set two-sided printing for all print jobs with Bond
as the paper type.
Letterhead Loading
Duplex
O
Determine and set two-sided printing for all print jobs with
Letterhead as the paper type.
Preprinted Loading
Duplex
O
Determine and set two-sided printing for all print jobs with
Preprinted as the paper type.
Colored Loading
Duplex
O
Determine and set two-sided printing for all print jobs with
Colored as the paper type.
Light Loading
Duplex
O
Determine and set two-sided printing for all print jobs with Light
as the paper type.
Heavy Loading
Duplex
O
Determine and set two-sided printing for all print jobs with Heavy
as the paper type.
Rough/Cotton Loading
Duplex
O
Determine and set two-sided printing for all print jobs with Rough
or Cotton as the paper type.
Notes:
• O is the factory default setting for all Paper Loading menu selections.
• Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected
from Print Properties or the print dialog, depending on your operating system.
Understanding the printer menus 99
Use To
Custom [x] Loading
Duplex
O
Determine and set two-sided printing for all print jobs with
Custom [x] as the paper type.
Note: Custom [x] Loading is available only when the custom
type is supported.
Notes:
•
O
is the factory default setting for all Paper Loading menu selections.
• Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected
from Print Properties or the print dialog, depending on your operating system.
Custom Types menu
Use To
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Bond
Envelope
Associate a paper or specialty media type with a Custom
Type [x] name.
Notes:
• Paper is the factory default setting for Custom Type [x].
• The specialty media type must be supported in the
selected tray or feeder in order to print from that
source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Specify a paper type when the Recycled setting is selected
in other menus.
Notes:
• Paper is the factory default setting.
• The Recycled paper type must be supported in the
selected tray or feeder in order to print from that
source.
Custom Names menu
Menu item Definition
Custom Name [x]
[none]
Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.
Custom Bin Names menu
Menu Item Description
Standard Bin Specifies a custom name for the Standard Bin
Bin [x] Specifies a custom name for Bin [x]
Understanding the printer menus 100
Universal Setup menu
Use To
Units of Measure
Inches
Millimeters
Specify the unit of measure.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–48 inches
76–1219 mm
Set the portrait width.
Notes:
• 11.00 inches is the U.S. factory default setting. 297.4 mm is the
international factory default setting.
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• The width can be increased in 0.01-inch or in 1-mm increments.
Portrait Height
3–48 inches
76–1219 mm
Set the portrait height
Notes:
• 17 inches is the U.S. factory default setting. 431.8 mm is the
international factory default setting.
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• The height can be increased in 0.01-inch or in 1-mm increments.
Bin Setup menu
Menu item Description
Output Bin
Standard Bin
Bin [x]
Specifies the default output bin
Note: Standard Bin is the factory default setting.
Configure Bins
Mailbox
Link
Type Assignment
Specifies configuration options for output bins
Note: Mailbox is the factory default setting.
Understanding the printer menus 101
Menu item Description
Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Glossy Bin
Heavy Glossy Bin
Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Paper Bin
Heavy Paper Bin
Rough/Cotton Bin
Custom [x] Bin
Selects an output bin for each supported paper type
Available selections for each type are:
Disabled
Standard Bin
Bin [x]
Note: Disabled is the factory default setting.
Reports menu
Reports menu
Use To
Menu Settings Page Print a report on the current printer settings.
Device Statistics Print a report containing printer statistics.
Network Setup Page Print a report on the network printer settings.
Note: This menu item appears only in network printers or in printers
connected to print servers.
Profiles List Print a list of profiles stored in the printer.
Note: This menu item appears only when LDSS is enabled.
Print Fonts
PCL Fonts
PostScript Fonts
Print a report of all the fonts available for the printer language currently set
in the printer.
Note: A separate list is available for PCL and PostScript emulations.
Print Directory Print a list of all the resources stored in an optional flash memory card.
Notes:
• Job Buer Size must be set to 100%.
• This menu item appears only when an optional flash memory card is
installed and is working properly.
Asset Report Print a report on printer asset information.
Understanding the printer menus 102
Use To
Print Demo
Demo Page
Print demo files that are available in the firmware, the flash option, and the
disk option.
Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
[list of available network cards]
Notes:
• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.
Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description
PCL SmartSwitch
On
O
Sets the printer to automatically switch to PCL emulation when a print job
requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When O is used, the printer does not examine incoming data. The
printer uses PostScript emulation if PS SmartSwitch is set to On. It uses
the default printer language specified in the Setup menu if PS
SmartSwitch is set to
O.
PS SmartSwitch
On
O
Sets the printer to automatically switch to PS emulation when a print job
requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When
O
is used, the printer does not examine incoming data. The
printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the
default printer language
specified
in the Setup menu if PCL SmartSwitch
is set to O.
NPA Mode
Auto
O
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 103
Menu item Description
Network Buer
Auto
3KB to [maximum size allowed]
Sets the size of the network input buer
Notes:
• Auto is the factory default setting.
• The value can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
• To increase the maximum size range for the Network Buer, disable or
reduce the size of the parallel, serial, and USB buers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buering
O
On
Auto
Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:
• O is the factory default setting.
• On
buers
print jobs on the printer hard disk.
• Auto buers print jobs only if the printer is busy processing data from
another input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
O
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
•
O
filters
print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Displays and sets the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a
wireless network.
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Understanding the printer menus 104
Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports
or Network Reports
Menu item Description
Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP
address
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network
Card
Menu item Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed Lets you view the speed of a currently active network card
View Network Address
UAA
LAA
Lets you view the network addresses
End‑of‑Job Timeout
0–225
Sets the amount of time in seconds before a network print job is canceled
Notes:
• 90 seconds is the factory default setting.
• 0 disables the timeout.
• If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page
O
On
Allows the printer to print a banner page
Note:
O
is the factory default setting.
TCP/IP menu
Note: This menu is available only in network printers or in printers connected to print servers.
Menu item Description
Set Hostname Lets you set the current TCP/IP host name
Note: This can be changed only from the Embedded Web Server.
Understanding the printer menus 105
Menu item Description
IP Address Lets you view or change the current TCP/IP address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto
IP settings to
O.
It also sets Enable BOOTP and Enable RARP to
O
on
systems that support BOOTP and RARP.
Netmask Lets you view or change the current TCP/IP netmask
Gateway Lets you view or change the current TCP/IP gateway
Enable DHCP
On
O
Specifies the DHCP address and parameter assignment setting
Note: On is the factory default setting.
Enable RARP
On
O
Specifies the RARP address assignment setting
Note:
O
is the factory default setting.
Enable BOOTP
On
O
Specifies the BOOTP address assignment setting
Note: On is the factory default setting.
Enable AutoIP
Ye s
No
Specifies the Zero Configuration Networking setting
Note: Yes is the factory default setting.
Enable FTP/TFTP
Ye s
No
Enables the built-in FTP server, which allows you to send files to the printer using
File Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Ye s
No
Enables the built-in Web server (Embedded Web Server). When enabled, the
printer can be monitored and managed remotely using a Web browser.
Note: Yes is the factory default setting.
WINS Server Address Lets you view or change the current WINS server address
DNS Server Address Lets you view or change the current DNS server address
Backup DNS Server Address View or change the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
IPv6 menu
Note: This menu is available only in network models or in printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6
Menu item Description
Enable IPv6
On
O
Enables IPv6 in the printer
Note: On is the factory default setting.
Understanding the printer menus 106
Menu item Description
Auto Configuration
On
O
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
Note: On is the factory default setting.
Set Hostname Lets you set the printer host name
View Address Shows the printer IPv6 address
Note: The IPv6 address can be changed only from the Embedded
Web Server.
View Router Address Shows the router address
Note: The router address can be changed only from the
Embedded Web Server.
Enable DHCPv6
On
O
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only in printer models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup >
Wireless
Menu item Description
Wi-Fi Protected Setup
Start Push Button
Lets you connect the printer to a wireless network by pressing
buttons on both the printer and the access point (wireless router)
within a given period of time
Wi-Fi Protected Setup
Start PIN Method
Lets you connect the printer to a wireless network by using a PIN on
the printer and entering it into the wireless settings of the access
point
Enable/Disable WPS Autodetection
Enable
Disable
Automatically detects the connection method that an access point
with WPS uses—WPS Push Button Configuration (PBC) or WPS
Personal
Identification
Number (PIN)
Note: Disable is the factory default setting.
Network Mode
Infrastructure
Ad hoc
Specifies the network mode
Notes:
• Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.
• Infrastructure lets the printer access a network using an access
point.
Understanding the printer menus 107
Menu item Description
Compatibility
802.11b/g
802.11b/g/n
Specifies the wireless standard for the wireless network
Note: The 802.11b/g/n is the factory default setting.
Choose Network
[list of available networks]
Lets you select an available network for the printer to use
View Signal Quality Lets you view the quality of the wireless connection
View Security Mode Lets you view the encryption method that a wireless network uses
Note: Wi-Fi Protected Setup (WPS) is a simple and secure
configuration
that lets you establish a wireless
network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer
necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.
AppleTalk menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > AppleTalk
• Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use To
Activate
Ye s
No
Enable or disable AppleTalk support.
Note: No is the factory default setting.
View Name Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded
Web Server.
View Address Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded
Web Server.
Set Zone
[list of zones available on the
network]
Provide a list of AppleTalk zones available on the network.
Note: The default zone for the network is the factory default setting.
Understanding the printer menus 108
Standard USB menu
Menu item Description
PCL SmartSwitch
On
O
Sets the printer to automatically switch to PCL emulation when a print job
received through a USB port requires it, regardless of the default printer
language
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PostScript emulation if the PS SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if the PS
SmartSwitch is set to O.
PS SmartSwitch
On
O
Sets the printer to automatically switch to PS emulation when a print job
received through a USB port requires it, regardless of the default printer
language
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PCL emulation if the PCL SmartSwitch is set to On. It uses the
default printer language
specified
in the Setup menu if the PCL
SmartSwitch is set to O.
NPA Mode
Auto
On
O
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
USB Buer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the USB input buer
Notes:
• Auto is the factory default setting.
• Disabled turns
o
job
buering.
Any jobs already
buered
on the printer
hard disk are printed before normal processing resumes.
• The USB buer size value can be changed in 1-KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or
O.
• To increase the maximum size range for the USB Buer, disable or
reduce the size of the parallel, serial, and network buers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 109
Menu item Description
Job Buering
O
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
• O is the factory default setting.
• On buers jobs on the printer hard disk.
• Auto buers print jobs only if the printer is busy processing data from
another input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
O
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
Parallel [x] menu
Menu item Description
PCL SmartSwitch
On
O
Sets the printer to automatically switch to PCL emulation when a print job
received through a serial port requires it, regardless of the default printer
language
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if PS SmartSwitch is
set to O.
Understanding the printer menus 110
Menu item Description
PS SmartSwitch
On
O
Sets the printer to automatically switch to PS emulation when a print job
received through a serial port requires it, regardless of the default printer
language
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default
printer language
specified
in the Setup menu if PCL SmartSwitch is set to
O.
NPA Mode
Auto
On
O
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Parallel Buer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the parallel input buer
Notes:
• Auto is the factory default setting.
• Disabled turns o job buering. Any print jobs already buered on the
printer hard disk are printed before normal processing resumes.
• The parallel buer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
• To increase the maximum size range for the Parallel Buer, disable or
reduce the size of the USB, serial, and network buers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buering
O
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
• O is the factory default setting.
• On buers print jobs on the printer hard disk.
• Auto buers print jobs only if the printer is busy processing data from
another input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
O
Enables bidirectional communication through the parallel port
Notes:
• On is the factory default setting.
• O disables parallel port negotiation.
Understanding the printer menus 111
Menu item Description
Protocol
Fastbytes
Standard
Specifies the parallel port protocol
Notes:
• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
• Standard tries to resolve parallel port communication problems.
Honor Init
O
On
Determines if the printer honors printer hardware initialization requests from
the computer
Notes:
• O is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time
the computer is turned on.
Parallel Mode 2
On
O
Determines if the parallel port data is sampled on the leading or trailing edge
of a strobe
Note: On is the factory default setting.
Mac Binary PS
Auto
On
O
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
•
O
filters
print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
ENA gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
Understanding the printer menus 112
Serial [x] menu
Menu item Description
PCL SmartSwitch
On
O
Sets the printer to automatically switch to PCL emulation when a print job
received through a serial port requires it, regardless of the default printer
language
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if PS SmartSwitch is
set to O.
PS SmartSwitch
On
O
Sets the printer to automatically switch to PS emulation when a print job
received through a serial port requires it, regardless of the default printer
language
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default
printer language
specified
in the Setup menu if PCL SmartSwitch is set to
O.
NPA Mode
Auto
On
O
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.
• When set to On, the printer performs NPA processing. If the data is not in
NPA format, it is rejected as bad data.
• When set to O, the printer does not perform NPA processing.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Serial Buer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the serial input buer
Notes:
• Auto is the factory default setting.
• Disabled turns
o
job
buering.
Any jobs already
buered
on the disk are
printed before normal processing is resumed.
• The serial buer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or
O.
• To increase the maximum size range for the Serial Buer, disable or
reduce the size of the parallel, serial, and network buers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 113
Menu item Description
Job Buering
O
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
• O is the factory default setting. The printer does not buer print jobs on
the printer hard disk.
• On buers print jobs on the printer hard disk.
• Auto buers print jobs only if the printer is busy processing data from
another input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR
Selects the hardware and software handshaking settings for the serial port
Notes:
• DTR is the factory default setting.
• DTR/DSR is a hardware handshaking setting.
• XON/XOFF is a software handshaking setting.
• XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.
Robust XON
O
On
Determines whether the printer communicates availability to the computer
Notes:
• O is the factory default setting.
• This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800
Specifies the rate at which data can be received through the serial port
Notes:
• 9600 is the factory default setting.
• 138200, 172800, 230400, and 345600 baud rates are only displayed in
the Standard Serial menu. These settings do not appear in the Serial
Option 1, Serial Option 2, or Serial Option 3 menus.
Data Bits
8
7
Specifies the number of data bits sent in each transmission frame
Note: 8 is the factory default setting.
Parity
None
Ignore
Even
Odd
Sets the parity for serial input and output data frames
Note: None is the factory default setting.
Understanding the printer menus 114
Menu item Description
Honor DSR
O
On
Determines whether the printer uses the DSR Signal
Notes:
• O is the factory default setting.
• DSR is a handshaking signal used by most serial cables. The serial port
uses DSR to distinguish data sent by the computer from data created by
electrical noise in the serial cable. The electrical noise can cause stray
characters to print. Set this to On to prevent stray characters from
printing.
SMTP Setup menu
Menu item Description
Primary SMTP Gateway Specifies SMTP server gateway and port information
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying
to send an e‑mail
Note: 30 seconds is the factory default setting.
Reply Address Specifies a reply address of up to 128 characters in the e-mail sent
by the printer
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting
to the SMTP server
Notes:
• Disabled is the factory default setting.
• When the Negotiate setting is used, the SMTP server
determines if SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specifies the type of user authentication required for scan to e‑mail
privileges
Note: “No authentication required” is the factory default setting.
Understanding the printer menus 115
Menu item Description
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Specifies what credentials will be used when communicating to the
SMTP server. Some SMTP servers require credentials to send an e-
mail.
Notes:
• None is the factory default setting for Device and User‑Initiated
E‑mail.
• Device Userid and Device Password are used to log in to the
SMTP server when Use Device SMTP Credentials is selected.
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E‑mail address & Password
Prompt User
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Security menu
Miscellaneous Security Settings menu
Use To
Login Restrictions
Login failures
Failure time frame
Lockout time
Panel Login Timeout
Remote Login Timeout
Limit the number and time frames of failed login attempts from the printer
control panel before all users are locked out.
Notes:
• “Login failures” specifies the number of failed login attempts before users
are locked out. Settings range from 1–10 attempts. 3 attempts is the
factory default setting.
• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. Settings range from
1–60 minutes. 5 minutes is the factory default setting.
• “Lockout time” specifies how long users are locked out after exceeding
the login failures limit. Settings range from 1–60 minutes. 5 minutes is the
factory default setting. 1 indicates the printer does not impose a lockout
time.
• “Panel Login Timeout” specifies how long the printer remains idle on the
home screen before automatically logging o the user. Settings range
from 1–900 seconds. 30 seconds is the factory default setting.
• “Remote Login Timeout” specifies how long a remote interface remains
idle before automatically logging o the user. Settings range from 1–120
minutes. 10 minutes is the factory default setting.
Understanding the printer menus 116
Use To
Security Reset Jumper
Access controls=”No Security”
No
Eect
Reset factory security defaults
Adjust the security settings.
Notes:
• “Access controls=’No Security’” retains all the security information that
the user has defined. “No Security" is the factory default setting.
• “No Eect” means the reset has no eect on the printer security
configuration.
• “Reset factory security defaults” deletes all security information that the
user has defined, and restores the factory default settings in the
Miscellaneous Security menu.
LDAP Certificate Verification
Demand
Try
Allow
Never
Allow the user to request a server certificate.
Notes:
• “Demand” means a server certificate is requested. If a bad certificate is
provided or if no
certificate
is provided, then the session is terminated
immediately. “Demand” is the factory default setting.
• “Try ” means a server certificate is requested. If no certificate is provided,
then the session proceeds normally. If a bad
certificate
is provided, then
the session is terminated immediately.
• “Allow” means a server certificate is requested. If no certificate is
provided, then the session proceeds normally. If a bad certificate is
provided, then it will be ignored and the session proceeds normally.
• “Never” means no server certificate is requested.
Minimum PIN Length
1–16
Limit the digit length of the personal identification number (PIN).
Note: 4 is the is the factory default setting.
Confidential
Print menu
Menu item Description
Max Invalid PIN
O
2–10
Limits the number of times an invalid PIN can be entered
Notes:
• This menu appears only if a formatted, non-defective printer hard disk is
installed.
• Once the limit is reached, the print job for that user name and that PIN are
deleted.
Confidential Job Expiration
O
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential print job stays in the printer before it is deleted
Notes:
• If the Job Expiration setting is changed while confidential print jobs reside on
the printer RAM or printer hard disk, then the expiration time for those print
jobs does not change to the new default value.
• If the printer is turned o, then all confidential jobs held in printer RAM are
deleted.
Note: O is the factory default setting.
Understanding the printer menus 117
Menu item Description
Repeat Job Expiration
O
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs
Verify Job Expiration
O
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs needing verification
Reserve Job Expiration
O
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs for printing at a later time
Note: O is the factory default setting.
Erase Temporary Data Files menu
Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by
the file system. All permanent data on the hard disk are preserved, such as downloaded fonts, macros, and
held jobs.
Note: This menu appears only when a formatted, working hard disk is installed.
Use To
Wiping Mode
O
Auto
Manual
Specify the mode for erasing temporary data files.
Note: Auto is the factory default setting.
Automatic Method
Single pass
Multi‑pass
Specify a method for automatic disk wiping.
Notes:
• Single pass is the factory default setting.
• Highly confidential information should be erased using only the Multiple
pass method.
Manual Method
Single pass
Multi‑pass
Specify a method for manual disk wiping.
Note: Single pass is the factory default setting.
Understanding the printer menus 118
Use To
Scheduled Method
Single pass
Multi‑pass
Specify a method for a scheduled disk wiping.
Note: Single pass is the factory default setting.
Security Audit Log menu
Menu item Description
Export Log Enables an authorized user to export the audit log
Notes:
• To export the audit log from the printer control panel, a flash drive must
be attached to the printer.
• From the Embedded Web Server, the audit log can be downloaded to a
computer.
Delete Log
Ye s
No
Specifies whether audit logs are deleted
Note: “Yes” is the factory default setting.
Configure Log
Enable Audit
No
Ye s
Enable Remote Syslog
No
Ye s
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specifies whether and how audit logs are created
Notes:
• Enable Audit determines if events are recorded in the secure audit log
and remote syslog. No is the factory default setting.
• Enable Remote Syslog determines if logs are sent to a remote server. No
is the factory default setting.
• Remote Syslog Facility determines the value used to send logs to the
remote syslog server. 4 is the factory default setting.
• With the security audit log activated, the severity value of each event is
recorded. 4 is the factory default setting.
Set Date and Time menu
Menu item Description
Current Date and Time Shows the current date and time settings for the printer
Manually Set Date and Time
[input date/time]
Notes:
• Date and Time is set in YYYY-MM-DD HH:MM format.
• Manually setting the date and time sets Enable NTP to O.
Time Zone
[list of time zones]
Note: GMT is the factory default setting.
Automatically observe DST
On
O
Note: On is the factory default setting. This uses the applicable Daylight
Saving Time associated with the Time Zone setting.
Understanding the printer menus 119
Menu item Description
Enable NTP
On
O
Enables Network Time Protocol, which synchronizes the clocks of devices on
a network
Notes:
• On is the factory default setting.
• The setting is turned o if you manually set the date and time.
Settings menu
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portugues
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text appearing on the display.
Note: Not all languages are available for all models. You may
need to install a special hardware for some languages.
Eco-Mode
O
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
• O is the factory default setting. This resets the printer to
its factory default settings.
• When setting Eco Mode to Energy or Paper, performance
may be aected, but print quality is not.
Understanding the printer menus 120
Use To
Quiet Mode
O
On
Minimize the printer noise.
Note:
O
is the factory default setting.
Run Initial setup
Ye s
No
Run the setup wizard.
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portugues
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkish
Czech
Simplified Chinese
Traditional Chinese
Japanese
Custom Key [x]
Specify a language and custom key information for the display
keyboard.
Paper Sizes
U.S.
Metric
Specify the unit of measurement for paper sizes.
Notes:
• U.S. is the factory default setting.
• The initial setting is determined by your country or
region selection in the initial setup wizard.
Understanding the printer menus 121
Use To
Displayed Information
Left side
Right side
Custom Text [x]
Specify what is displayed on the upper corners of the home
screen.
For Left side and Right side, select from the following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:
• IP Address is the factory default setting for Left side.
• Date/Time is the factory default setting for Right side.
Displayed Information (continued)
[x] Toner
[x] Photoconductor
Waste Toner Bottle
Fuser
Transfer Module
Customize the displayed information for the parts and
supplies.
Select from the following options:
When to display
Do not display
Display
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
• Do not display is the factory default setting for When to
display.
• Default is the factory default setting for Message to
display.
Understanding the printer menus 122
Use To
Displayed Information (continued)
Paper Jam
Load Paper
Service Errors
Customize the displayed information for certain menus.
Select from the following options:
When to Display
Do not display
Alternate
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
• Do not display is the factory default setting for Display.
• Default is the factory default setting for Message to
display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles
Bookmarks
Jobs by User
Change the icons that appear on the home screen.
For each icon, select from the following options:
Display
Do not display
Notes:
• Display is the factory default setting for Held Jobs, USB
Drive, Profiles, Bookmarks, and Jobs by User.
• Do not display is the factory default setting for Change
Language and Search Held Jobs.
Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD
Format the date.
Note: MM‑DD‑YYYY is the U.S. factory default setting. DD-
MM-YYYY is the international factory default setting.
Time Format
12 hour A.M./P.M.
24 hour clock
Format the time.
Note: 12 hour A.M./P.M. is the factory default setting.
Screen Brightness
20–100
Specify the brightness of the display.
Note: 100 is the factory default setting.
Output Lighting
Normal/Standby Mode
Dim
Bright
O
Set the output lighting for the standard bin.
Note: Bright is the factory default setting.
Custom Background Image Import a background image.
Understanding the printer menus 123
Use To
Audio Feedback
Button Feedback
On
O
Volume
1–10
Specify the audio volume for the buttons.
Notes:
• On is the factory default setting for Button Feedback.
• 3 is the factory default setting for Volume.
Tactile Touchscreen Feedback
On
O
Enable touch‑screen sensation feedback.
Note: On is the factory default setting.
Web Page Refresh Rate
30–300
Specify the number of seconds between Embedded Web
Server refreshes.
Note: 120 is the factory default setting.
Contact Name Specify a contact name.
Note: The contact name is stored on the Embedded Web
Server.
Location Specify the location.
Note: The location is stored on the Embedded Web Server.
Alarms
Alarm Control
Cartridge Alarm
Stapler Alarm
Hole Punch Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
O
Single
Continuous
Notes:
• Single is the factory default setting for Alarm Control.
This sounds three quick beeps.
•
O
is the factory default setting for Cartridge Alarm,
Stapler Alarm, and Hole Punch Alarm.
• Continuous repeats three beeps every 10 seconds.
Timeouts
Standby Mode
1–240
Set the amount of time before the printer enters a lower power
state.
Note: 15 minutes is the factory default setting.
Timeouts
Sleep Mode
Disabled
1–240
Set the amount of time in minutes the printer waits after a job
is printed before it goes into a reduced power state.
Notes:
• 5 is the factory default setting.
• Disabled appears only when Energy Conserve is set to
O.
• Lower settings conserve more energy, but may require
longer warm‑up times.
• Select a high setting if the printer is in constant use.
Under most circumstances, this keeps the printer ready
to print with minimum warm‑up time.
Understanding the printer menus 124
Use To
Timeouts
Hibernate Timeout
Disabled
20 minutes
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Set the amount of time the printer waits before it enters
Hibernate mode.
Note: 3 days is the factory default setting.
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to Hibernate mode even if there is an active
Ethernet connection.
Note: Do Not Hibernate is the factory default setting.
Timeouts
Screen Timeout
15–300
Set the amount of time in seconds before returning the control
panel to a Ready state.
Note: 30 is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time in seconds the printer waits to receive
an end-of-job message before canceling the rest of the job.
Notes:
• 90 is the factory default setting.
• When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see
if any new print jobs are waiting.
• Print Timeout is available only when using PCL
emulation. This has no eect on PostScript emulation
print jobs.
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time in seconds the printer waits for more
data before canceling a print job.
Notes:
• 40 is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no eect on PCL
emulation print jobs.
Timeouts
Job Hold Timeout
5–255
Set the amount of time in seconds the printer waits for user
intervention before it holds jobs that require unavailable
resources and continues to print other jobs in the print queue.
Notes:
• 30 is the factory default setting.
• This menu item appears only when a hard disk is
installed.
Understanding the printer menus 125
Use To
Print Recovery
Auto Continue
Disabled
5–255
Let the printer automatically continue printing from certain
oine situations when these are not resolved within the
specified
time period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
On
O
Auto
Specify whether the printer reprints jammed pages.
Notes:
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
•
O
sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
O
On
Successfully print a page that may not have printed otherwise.
Notes:
• O is the factory default setting. This prints a partial
page when there is not enough memory to print the
whole page.
• On sets the printer to print the entire page.
Press Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Sleep is the factory default setting.
Press and Hold Sleep Button
Hibernate
Determine how the printer, while in idle state, reacts to a long
press of the Sleep button.
Factory Defaults
Do Not Restore
Restore Now
Use the printer factory default settings except the
Network/Ports menu settings.
Notes:
• Do Not Restore is the factory default setting.
• All downloads stored in the RAM are deleted.
Downloads stored in the flash memory or on a hard disk
are not
aected.
Understanding the printer menus 126
Print Settings
Finishing menu
Menu item Description
Sides (Duplex)
1 sided
2 sided
Specifies whether duplex (2‑sided) printing is set as the default setting for all
print jobs
Notes:
• 1 sided is the factory default setting.
• You c a n s e t 2 ‑sided printing from the software program. For Windows
users, click File > Print, and then click Properties, Preferences, Options,
or Setup. For Macintosh users, choose File > Print, and then adjust the
settings from the print dialog and pop‑up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back
of the page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting. Long edge assumes binding
along the long edge of the page (left edge for portrait and top edge for
landscape).
• Short edge assumes binding along the short edge of the page (top edge
for portrait and left edge for landscape).
Copies
1–999
Specifies the default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Collate
O
(1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
• O is the factory default setting.
• On stacks the print job in sequence.
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• O is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to
O,
then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all
page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job.
This setting is useful when printing transparencies or when inserting
blank pages in a document.
Understanding the printer menus 127
Menu item Description
Separator Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette for Manual
Feeder to appear as a menu setting.
Paper Saver
O
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a paper
Notes:
• O is the factory default setting.
• The number selected is the number of page images that will print per
side.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images when using Paper Saver
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they
are in portrait or landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page document
Note: Auto is the factory default setting. The printer chooses between
portrait and landscape.
Paper Saver Border
None
Solid
Prints a border on each page image when using Paper Saver
Note: None is the factory default setting.
Staple Job
O
Auto
Back
Dual
Dual Double
Front
Specifies whether the prints are stapled
Notes:
• O is the factory default setting.
• This menu only appears when the printer is equipped with a stapler.
Hole Punch
O
On
Specifies whether the prints have punched holes
Note: This menu only appears when the printer is equipped with a puncher.
Hole Punch Mode
2 holes
3 holes
4 holes
Determines the type of punch finishing performed on a printed output
Notes:
• “2 holes” is the factory default setting regardless of hardware.
• “3 holes” and “4 holes” only appear when their respective hole punch
hardware is installed.
Understanding the printer menus 128
Menu item Description
Oset Pages
None
Between Copies
Between Jobs
Osets pages at certain instances
Notes:
• None is the factory default setting.
• Between Copies osets each copy of a print job if Collate is set to On. If
Collate is set to O, each set of printed pages are oset, such as all page
1's and all page 2's.
• Between Jobs sets the same oset position for the entire print job
regardless of the number of copies printed.
• This menu only appears when a stapler finisher is installed.
Quality menu
Use To
Print Mode
Color
Black Only
Specify whether to print images in color.
Note: Color is the factory default setting.
Color Correction
Auto
O
Manual
Adjust the color output on the printed page.
Note: Auto is the factory default setting.
Print Resolution
1200 dpi
2400 Image Q
Specify the output resolution in dots per inch (dpi) or in image quality.
Note: 2400 Image Q is the factory default setting.
Toner Darkness
1–5
Lighten or darken the output.
Note: 3 is the factory default setting.
Enhance Fine Lines
On
O
Enable a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts.
Note:
O
is the factory default setting.
Color Saver
On
O
Reduce the amount of toner used for graphics and images.
Notes:
• O is the factory default setting.
• On overrides the Toner Darkness setting.
RGB Brightness
‑6 to 6
Adjust the brightness of the output.
Note: 0 is the factory default setting.
RGB Contrast
0–5
Adjust the contrast of the output.
Note: 0 is the factory default setting.
RGB Saturation
0–5
Adjust saturation in color outputs.
Note: 0 is the factory default setting.
Understanding the printer menus 129
Use To
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Ye l l o w
‑5 to 5
Black
‑5 to 5
Reset Defaults
Enable an equal balance of colors in the output.
Note: 0 is the factory default setting.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
O—RGB
US CMYK
Euro CMYK
Vivid CMYK
O—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Manual Color
RGB Image
RGB Text
RGB Graphics
Customize the RGB color conversions.
Select from the following options:
Vivid
sRGB Display
Display—True Black
sRGB Vivid
O
Notes:
• sRGB Display is the factory default setting for RGB Image.
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.
Manual Color (continued)
CMYK Image
CMYK Text
CMYK Graphics
Customize the CMYK color conversions.
Select from the following options:
US CMYK
Euro CMYK
Vivid CMYK
O
Note: US CMYK is the U.S. factory default setting. Euro CMYK is the
international factory default setting.
Spot Color Replacement Assign specific CMYK values to named spot colors.
Note: This menu is available only on the Embedded Web Server.
RGB Replacement Match the colors of the output with that of the original document.
Note: This menu is available only on the Embedded Web Server.
Understanding the printer menus 130
Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer
hard disk cannot be read/write‑ or write‑protected.
Menu item Description
Job Accounting Log
O
On
Determines if the printer creates a log of the print jobs it receives
Note: O is the factory default setting.
Job Accounting Utilities Lets you print and delete log files or export them to a flash drive
Accounting Log Frequency
Monthly
Weekly
Determines how often a log file is created
Note: Monthly is the factory default setting.
Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Determines how the printer responds when the frequency threshold expires
Note: None is the factory default setting.
Disk Near Full Level
1–99
O
Specifies the maximum size of the log file before the printer executes the Disk
Near Full Action
Note: 5MB is the factory default setting.
Disk Near Full Action
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when the printer hard disk is nearly full
Notes:
• None is the factory default setting.
• The value defined in Disk Near Full Level determines when this action is
triggered.
Disk Full Action
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when disk usage reaches the maximum
limit (100MB)
Note: None is the factory default setting.
URL to Post Logs Determines where the printer posts job accounting logs
Understanding the printer menus 131
Menu item Description
E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs
Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Setup menu
Menu item Description
Printer Language
PS Emulation
PCL Emulation
Sets the default printer language
Notes:
• PS Emulation is the factory default printer language. PS
emulation uses a PS interpreter for processing print jobs.
• PCL Emulation uses a PCL interpreter for processing
print jobs.
• Setting a printer language as the default does not
prevent a software program from sending print jobs that
use another printer language.
Job Waiting
O
On
Specifies if print jobs are removed from the print queue when
they require unavailable printer options or custom settings.
These print jobs are stored in a separate print queue, so other
jobs print normally. When the missing information and/or
options are obtained, the stored jobs print.
Notes:
• O is the factory default setting.
• This menu item appears only if a non-read‑only printer
hard disk is installed. This requirement ensures that
stored jobs are not deleted if the printer loses power.
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
• Normal is the factory default setting. When attempting to
print data in the non‑printable area
defined
by the
Normal setting, the printer clips the image at the
boundary.
• Whole Page allows images to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary.
This setting aects only pages printed using a PCL 5e
interpreter. This setting has no eect on pages printed
using the PCL XL or PostScript interpreter.
Printer Usage
Max Yield
Max Speed
Sets the printer for a faster print speed or a higher toner yield.
Note: Max Yield is the factory default setting.
Understanding the printer menus 132
Menu item Description
Black Only Mode
O
On
Sets the printer to print text and graphics using only the black
toner cartridge
Note:
O
is the factory default setting.
Download Target
RAM
Flash
Disk
Sets the storage location for downloads
Notes:
• RAM is the factory default setting. Downloads stored in
RAM are temporary.
• Storing downloads in flash memory or on a printer hard
disk places them in permanent storage. Downloads
remain in flash memory or on the printer hard disk even
when the printer is turned o.
• This menu item appears only if a flash and/or disk option
is installed.
Resource Save
O
On
Specifies how the printer handles temporary downloads, such
as fonts and macros stored in the RAM, when the printer
receives a print job that requires more memory than is
available
Notes:
• O is the factory default setting. O sets the printer to
retain downloads only until memory is needed.
Downloads are deleted in order to process print jobs.
• On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory Full appears, but downloads are
not deleted.
Print All Order
Alphabetical
Oldest First
Newest First
Specifies the order in which held and confidential jobs are
printed when Print All is selected
Notes:
• Alphabetical is the factory default setting.
• Print jobs always appear in alphabetical order on the
printer control panel.
PostScript menu
Menu item Description
Print PS Error
O
On
Prints a page containing the PostScript error
Note: O is the factory default setting.
Lock PS Startup Mode
O
On
Enables users to disable the SysStart file
Note: O is the factory default setting.
Understanding the printer menus 133
Menu item Description
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
• Resident is the factory default setting.
• This menu item is available only if a formatted flash memory option
card or printer hard disk is installed and operating properly.
• Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.
• Job Buer Size must not be set to 100%.
Image Smoothing
O
On
Enhances the contrast and sharpness of low‑resolution images and
smooths their color transitions
Notes:
• O is the factory default setting.
• Image Smoothing has no eect on images that are 300 dpi or higher
in resolution.
PCL Emul menu
Menu item Description
Font Source
Resident
Disk
Download
Flash
All
Specifies the set of fonts used by the Font Name menu item
Notes:
• Resident is the factory default setting. It shows the factory default set
of fonts downloaded in RAM.
• Flash and Disk settings show all fonts resident in that option. Make
sure the flash option is properly formatted and is not read/write‑, or
password‑protected.
• Download shows all the fonts downloaded in RAM.
• All shows all fonts available to any option.
Font Name
RO Courier
Identifies a specific font and where it is stored
Note: RO Courier is the factory default setting. The RO Courier format
shows the font name, font ID, and storage location in the printer. The font
source abbreviation is R for Resident, F for Flash, K for Disk, and D for
Download.
Symbol Set
10U PC‑8
12U PC‑850
Specifies the symbol set for each font name
Notes:
• 10U PC‑8 is the US factory default setting. 12U PC‑850 is the
international factory default setting.
• A symbol set is a set of alphabetical and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific
text. Only the supported symbol sets are shown.
Understanding the printer menus 134
Menu item Description
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed‑space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01‑cpi increments.
• For non‑scalable monospaced fonts, the pitch appears on the
display but cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on a page
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the
page.
• Landscape prints text and graphics parallel to the long edge of the
page.
PCL Emulation Settings
Lines per Page
1–255
Specifies the number of lines that print on each page
Notes:
• 60 is the US factory default setting. 64 is the international default
setting.
• The printer sets the amount of space between each line based on
the Lines per Page, Paper Size, and Orientation settings. Select the
desired Paper Size and Orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4‑size paper
Notes:
• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing
of eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
O
On
Specifies whether the printer automatically performs a carriage return (CR)
after a line feed (LF) control command
Note:
O
is the factory default setting.
PCL Emulation Settings
Auto LF after CR
O
On
Specifies whether the printer automatically performs a line feed (LF) after
a carriage return (CR) control command
Note:
O
is the factory default setting.
Understanding the printer menus 135
Menu item Description
Tray Renumber
Assign MP Feeder
O
None
0–199
Assign Tray [x]
O
None
0–199
Assign Manual Paper
O
None
0–199
Assign Manual Env
O
None
0–199
Configures the printer to work with printer software or programs that use
dierent source assignments for trays, drawers, and feeders
Notes:
• O is the factory default setting.
• None ignores the Select Paper Feed command. This selection is
displayed only when it is selected by the PCL 5e interpreter.
• 0–199 allows a custom setting to be assigned.
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Ye s
No
Returns all tray, drawer, and feeder assignments to the factory default
settings
XPS menu
Menu item Description
Print Error Pages
O
On
Prints a page containing information on errors, including XML markup
errors
Note: O is the factory default setting.
Understanding the printer menus 136
PDF menu
Menu item Description
Scale to Fit
No
Ye s
Scales page content to fit the selected paper size
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
HTML menu
Menu Item Description
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Tay
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do
not specify a font.
Menu item Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Understanding the printer menus 137
Menu item Description
Scale
1–400%
Scales the default font for HTML documents
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Sets the page margin for HTML documents
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Backgrounds
Print
Do Not Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item Description
Auto Fit
On
O
Selects the optimal paper size, scaling, and orientation
Note: On is the factory default setting. It overrides scaling and orientation
settings for some images.
Invert
O
On
Inverts bi‑tonal monochrome images
Notes:
• O is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left
Scales the image to fit the selected paper size
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Understanding the printer menus 138
Flash Drive menu
Use To
Copies
1–999
Specify a default number of copies for each print job.
Note: 1 is the factory default setting.
Paper Source
Tray [x]
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Note: Tray 1 is the factory default setting.
Color
Color
Black Only
Specify whether to print the document in color.
Note: Color is the factory default setting.
Collate
O
(1,1,12,2,2)
On (1,2,1,2,1,2)
Stack the pages of a print job in sequence when printing multiple copies.
Note: On (1,2,1,2,1,2) is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Enable two‑sided printing for incoming print jobs.
Note: 1 sided is the factory default setting.
Duplex Binding
Long Edge
Short Edge
Define binding for two-sided pages in relation to paper orientation.
Notes:
• Long Edge is the factory default setting. This assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
• Short Edge assumes binding along the short edge of the page (top edge
for portrait and left edge for landscape).
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation of a multiple‑page document.
Note: Auto is the factory default setting.
Paper Saver
O
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple‑page images on one side of the paper.
Note:
O
is the factory default setting.
Paper Saver Border
None
Solid
Print a border on each page image.
Note: None is the factory default setting.
Understanding the printer menus 139
Use To
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple‑page images.
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they
are in portrait or landscape orientation.
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets.
Note:
O
is the factory default setting.
Separator Sheet Source
Tray [x]
Specify the paper source for separator sheets.
Note: Tray 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specify whether to insert blank pages in a print job.
Note: Do Not Print is the factory default setting.
Help menu
Menu item Description
Print All Guides Prints all the guides
Color Quality Provides information about solving color quality issues
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other specialty media
Media Guide Provides a list of the paper sizes supported in trays and feeders
Print Defects Guide Provides a template for determining the cause of repeating print quality
defects, and lists settings that can be used to adjust print quality
Menu Map Provides a list of the control panel menus and settings
Information Guide Provides help in locating additional information
Connection Guide Provides information about connecting the printer locally (USB) or to a
network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides information about ordering supplies
Understanding the printer menus 140
Securing the hard disk and other installed
memory
Statement of Volatility
Your printer contains various types of memory that are capable of storing device and network settings,
information from embedded solutions, and user data. The types of memory—along with the types of data stored
by each—are described below.
• Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buer user
data during simple print and copy jobs.
• Non‑volatile memory—Your device may utilize two forms of non-volatile memory: EEPROM and NAND (flash
memory). Both types are used to store the operating system, device settings, network information, scanner
and bookmark settings, and embedded solutions.
• Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for
device‑specific functionality and cannot be used for long term storage for data that is not print‑related. The
hard disk does not provide the capability for users to extract information, create folders, create disk or
network file shares, or FTP information directly from a client device. The hard disk can retain buered user
data from complex scan, print, copy, and fax jobs, as well as form data, and font data.
There are several circumstances under which you might wish to erase the contents of the memory devices
installed in your printer. A partial list includes:
• The printer is being decommissioned
• The printer hard drive is being replaced
• The printer is being moved to a dierent department or location
• The printer is being serviced by someone from outside your organization
• The printer is being removed from your premises for service
• The printer is being sold to another organization
Disposing of a hard drive
Note: Not all printers have a hard disk installed.
In high‑security environments, it may be necessary to take additional steps to ensure that
confidential
data
stored on the printer hard disk cannot be accessed once the printer—or its hard disk—is removed from your
premises. While most data can be erased electronically, you may want to consider one or more of the following
actions before disposing of a printer or hard disk:
• Degaussing—Flushes the hard drive with a magnetic
field
that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: While most data can be erased electronically, the only way to guarantee that all data is completely
erased is to physically destroy each memory device on which data could have been stored.
Securing the hard disk and other installed memory 141
Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buered data, simply power down the device.
Erasing non‑volatile memory
• Individual settings, device and network settings, security settings, and embedded solutions—Erase
information and settings by selecting Wipe All Settings in the Configuration menu.
• Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1 Turn o the printer.
2 Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the
progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
3 Tou ch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the
printer.
4 Tou ch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.
Erasing printer hard disk memory
Notes:
• Some printer models may not have a printer hard disk installed.
• Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential
material left by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1 Turn
o
the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the
Configuration
menu appears. When the printer is
fully turned on, the touch screen displays a list of functions.
3 Tou ch Wipe Disk, and then touch one of the following:
• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by
a verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely
erasing data from a hard disk. Highly confidential information should be wiped using this method.
4 Tou ch Ye s to proceed with disk wiping.
Securing the hard disk and other installed memory 142
Notes:
• A status bar will indicate the progress of the disk wiping task.
• Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5 Tou ch Back > Exit
Config
Menu.
The printer will perform a power‑on reset, and then return to normal operating mode.
Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk
is stolen.
Using the Embedded Web Server
1 From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard
disk is installed.
2 From the Disk encryption menu, select Enable.
Notes:
• Enabling disk encryption will erase the content of the printer hard disk.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
3 Click Submit.
Using the printer control panel
1 Turn o the printer.
2 Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the
progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is
fully powered up, the touch screen displays a list of functions, instead of standard home screen icons such
as Copy or Fax.
3 Tou ch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4 Tou ch Ye s to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer
will return to the Enable/Disable screen.
Notes:
• Do not turn o the printer during the encryption process. Doing so may result in loss of data.
Securing the hard disk and other installed memory 143
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5 Tou ch Back, and then Exit
Config
Menu.
The printer will power‑on reset, and then return to normal operating mode.
Securing the hard disk and other installed memory 144
Maintaining the printer
Periodically, certain tasks are required to maintain optimum performance of your printer.
Cleaning the exterior of the printer
1 Make sure that the printer is turned o and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before
proceeding.
2 Remove paper from the standard exit bin.
3 Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the
finish of the printer.
4 Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the paper support and standard exit bin are dry before beginning a new print job.
Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.
1 Open the front door.
Maintaining the printer 145
2 Slide the release lever to the left to unlock the cover.
3 Open the cover.
Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover
open for more than 10 minutes.
Maintaining the printer 146
4 Locate the printhead wipers.
5 Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.
3x
3x
3x
Maintaining the printer 147
6 Close the cover.
7 Slide the release lever to the right to lock the cover.
Maintaining the printer 148
8 Close the front door.
Emptying the hole punch box
1 Open door G.
Maintaining the printer 149
2 Pull out the hole punch box.
3 Empty the container.
Maintaining the printer 150
4 Insert the emptied hole punch box back into the finisher until it stops.
5 Close door G.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing
until you are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Checking the status of parts and supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of parts and supplies on the printer control panel
From the home screen, touch Status/Supplies > View Supplies.
Checking the status of parts and supplies from a network computer
Note: The computer must be connected to the same network as the printer.
Maintaining the printer 151
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as
four sets of numbers separated by periods, such as 123.123.123.123.
2 Click Device Status.
Ordering parts and supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark
authorized supplies dealers in your area. In other countries or regions, go to the Lexmark support Web site at
www.lexmark.com or contact the place where you purchased the printer.
Notes:
• The gauges displayed are an estimate of the life left for the supply or part indicated next to each gauge.
• All page life estimates for supplies assume printing on a single side of letter‑ or A4‑size plain paper.
Ordering toner cartridges
When 88.xx [color] cartridge low or 88.xx [color] cartridge nearly low appears, order
a new cartridge.
When 88 Replace [color] cartridge appears, replace the specified cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely
low print coverage (less than 1.25% for a color) for extended periods of time may negatively aect actual yield
for that color and may cause cartridge parts to fail prior to exhaustion of toner.
Part name Part number
Black high‑yield toner cartridge C950X2KG
Yellow high‑yield toner cartridge C950X2YG
Magenta high‑yield toner cartridge C950X2MG
Cyan high‑yield toner cartridge C950X2CG
Ordering a photoconductor unit
When 84.xx [Color] photoconductor low or 84.xx [Color] photoconductor nearly low
appears, order a replacement photoconductor unit.
When 84.xx Replace [color] photoconductor appears, replace the specified photoconductor.
Part name Part number
Photoconductor unit
• Black
• Cyan
• Magenta
• Ye l l o w
C950X71G
Maintaining the printer 152
Part name Part number
CMY (Cyan, Magenta, Yellow) Photoconductor Kit
Note: CMY photoconductor units may reach end of life all
at the same time.
C950X73G
Ordering a waste toner bottle
When 82.xx Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82.xx Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name Part number
Waste toner bottle C950X76G
Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part name Part number
Staple Cartridges‑‑3 pack (Staples G5) 25A0013
Advanced Booklet Staples (Staples G11 and Staples G12) 21Z0357
Ordering a maintenance kit
When [x] Maintenance Kit appears on the printer display, order the indicated maintenance kit to replace
the worn parts. All maintenance kit parts except that in the 480K maintenance kit are designed to be
user‑replaceable. The kits come with instructions.
Maintenance kit Service part number
160K Maintenance Kit 40X7540
320K (100 V) Maintenance Kit 40X7568
320K (110 V) Maintenance Kit 40X7550
320K (220 V) Maintenance Kit 40X7569
480K Maintenance Kit 40X7560
Maintaining the printer 153
Replacing parts and supplies
Replacing a maintenance kit
1 Replace the maintenance kit.
2 Reset the maintenance count to zero to clear the 80 scheduled maintenance [x] message.
Note: For more information on replacing the maintenance kit and resetting the maintenance count, see the
instruction sheets that came with the maintenance kit.
Replacing a photoconductor unit
1 Open the front door.
2 Rotate the release lever counterclockwise to open the cover.
Maintaining the printer 154
3 Lower the cover.
Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the door
open for more than 10 minutes.
4 Grasp the handle of the photoconductor unit and pull it out of the machine.
5 Unpack the replacement photoconductor unit.
Maintaining the printer 155
6 Align and insert the end of photoconductor unit.
7 Remove the tape from the top of the photoconductor unit.
Maintaining the printer 156
8 Push the tab forward to insert the photoconductor unit.
9 Push the photoconductor unit until it clicks into place
Maintaining the printer 157
10 Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.
3x
3x
3x
11 Close the cover.
Maintaining the printer 158
12 Rotate the release lever clockwise to lock the cover.
13 Close the front door.
Replacing a toner cartridge
1 Open the front door.
Maintaining the printer 159
2 Put your hand under the dent of the toner cartridge, and then slightly lift up the cartridge.
3 Pull out the toner cartridge.
Maintaining the printer 160
4 Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to evenly distribute
the toner.
5 Remove the red packing strip from the new cartridge.
6 Insert the new cartridge into the printer.
7 Close the front door.
Maintaining the printer 161
Replacing the waste toner bottle
1 Turn the printer
o.
2 Open the front door.
3 Remove the used waste toner bottle.
4 Unpack the new waste toner bottle.
Maintaining the printer 162
5 Insert the new waste toner bottle into the printer until it clicks into place.
6 Rotate the release lever counterclockwise to open the cover.
Maintaining the printer 163
7 Lower the cover.
8 Slide out the printhead wipers.
3x
3x
3x
Maintaining the printer 164
9 Slide the printhead wipers back into place.
10 Close the cover.
Maintaining the printer 165
11 Rotate the release lever clockwise to lock the cover.
12 Close the front door.
13 Turn the printer back on.
Maintaining the printer 166
Replacing a staple cartridge
Note: A message on the printer display indicates which staple cartridge needs to be replaced.
Replacing staple cartridge in the standard stapler unit
1
Open door G.
2 Grasp the handle of the staple cartridge holder, and then pull out the holder to the right.
3 Pull the staple cartridge out of the finisher.
Note: Use just a slight force when removing the staple cartridge.
Maintaining the printer 167
4 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the
cartridge.
1
2
1
5 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the
cartridge.
1
2
Maintaining the printer 168
6 Push the staple cartridge into the finisher until it clicks into place.
7 Close door G.
Replacing staple cartridge in the booklet stapler unit
Note: This task is applicable only when a booklet finisher is installed.
1 Open door G.
Maintaining the printer 169
2 Press the handles of the staple cartridge to the right, and then take the staple cartridge unit out of the
finisher.
1
2
Maintaining the printer 170
3 Hold the tabs on both sides of the staple cartridge.
Maintaining the printer 171
4 Rotate the booklet staple cartridge at an angle.
Maintaining the printer 172
5 Lift the booklet staple cartridge out of the unit.
6 Squeeze both sides of the empty staple case with your
fingers,
and then remove the staple case from the
cartridge.
1
2
1
Maintaining the printer 173
7 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the
cartridge.
1
2
8 Return the cartridge to its original position, and then gently push the cartridge in until it clicks into place.
Maintaining the printer 174
9 Return the unit to its original position.
10 Close door G.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Turn the printer o using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer
o
of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it
o
the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the
printer warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any
cart used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Maintaining the printer 175
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 176
Administrative support
Finding advanced networking and administrator
information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced
system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded
Web Server — Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Checking the virtual display
1 Open an Embedded Web Server associated with your printer.
Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Check the virtual display that appears in the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel, showing printer
messages.
Checking the status of the printer
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Device Status.
The device status shows the following:
• Paper tray settings
• Level of toner in the print cartridge
• Percentage of life remaining in the maintenance kit
• Capacity measurements of certain printer parts
Setting up e‑mail alerts
Configure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to
be changed or added, or when there is a paper jam.
1 Type the printer IP address into the address field of your Web browser.
Administrative support 177
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E‑mail Alert Setup.
4 Select the items for
notification,
and type the e‑mail addresses.
5 Click Submit.
Note: For information on setting up the e‑mail server, contact your system support person.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status
of the printer, the network, and supplies.
To view reports from a network printer:
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Reports, and then click the type of report you want to view.
Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before
restoring the factory default settings.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory
default settings. Exceptions include the display language, custom sizes and messages, and network/port
menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer
hard disk are not aected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
Administrative support 178
Clearing jams
Carefully select paper and specialty media and load it properly to avoid most jams. If jams occur, follow the
steps outlined in this chapter.
Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory
required to hold the pages is needed for other printer tasks.
Avoiding jams
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing
too tightly against the paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and
covers, and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed
paper from the paper path.
Clearing jams 179
4
5
6
7
8
1
3
10
11
12
13
2
9
Area Area name Jam numbers What to do
1 Cover F 281
4yy.xx
Open cover F, and then remove the jammed paper.
2 Door G 455
4yy.xx
Open door G, and then remove the jammed paper.
For staple jams, remove the staple cartridge, and then clear the
staple jam.
3 Door H 4yy.xx Open door H, and then remove the jammed paper.
4 Standard exit bin 201–202
203
Remove all paper from the standard exit bin, and then remove the
jammed paper.
5 Standard finisher bin 4yy.xx Remove all paper from the standard finisher bin, and then remove
the jammed paper.
6 Finisher bin 1 4yy.xx Remove all paper from the finisher bin 1, and then remove the
jammed paper.
7 Finisher bin 2 4yy.xx Remove all paper from the finisher bin 2, and then remove the
jammed paper.
8 Door C
Tray [x]
24x Open door C, and then remove the jammed paper.
Open each tray, and then remove any jams.
9 Tray 5 (high‑capacity
feeder)
24x Open the tray, and then remove the jammed paper.
Open the top cover, and then remove the jammed paper.
Gently move the tray to the left until it stops, and then remove the
jammed paper.
Clearing jams 180
Area Area name Jam numbers What to do
10 Multipurpose feeder 250 Remove all paper from the multipurpose feeder, and then remove
the jammed paper.
11 Door B 230 Open door B, and then remove the jammed paper.
12 Door A 201–202
231
281
Open door A, and then remove the jammed paper.
13 Door D 203 Open door A, and then door D, and then remove the jammed paper.
201–202 paper jams
If the jammed paper is visible in the standard exit bin, then
firmly
grasp the paper on each side, and then gently
pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 181
Paper jam in the fuser
1 Open door A by lifting the release latch and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
2 Lift the green lever.
2
1
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
4 Push the green lever back into place.
5 Close door A.
6 If necessary, touch Continue from the printer control panel.
Paper jam under the fuser
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
2 If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
3 Close door A.
4 If necessary, touch Continue from the printer control panel.
203 paper jam
If the jammed paper is visible in the standard exit bin, then
firmly
grasp the paper on each side, and then gently
pull it out.
Clearing jams 182
Note: Make sure all paper fragments are removed.
1 Open door A, and then door D by lifting the release latch of each door and lowering the doors.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close door D, and then close door A.
4 If necessary, touch Continue from the printer control panel.
Clearing jams 183
230 paper jam
1 Lower the multipurpose feeder, and then open door B.
2
1
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close door B.
4 If necessary, touch Continue from the printer control panel.
231 paper jam
1 Open door A by lifting the release latch, and then lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 184
1
2
2 Lift the green lever.
2
1
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 Push the green lever back into place.
Clearing jams 185
5 Close door A.
6 If necessary, touch Continue from the printer control panel.
24x paper jam
Note: Make sure all paper fragments are removed when pulling out any jammed paper.
Paper jam in Tray 1
1 Open Tray 1.
Clearing jams 186
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
3 Close Tray 1.
4 If necessary, touch Continue, jam cleared from the printer control panel.
Paper jam in one of the optional trays (Trays 2–4)
1 Check door C, and then firmly grasp the jammed paper and then pull it out.
2 Open the
specified
tray.
Clearing jams 187
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
4 Close the tray.
5 If necessary, touch Continue, jam cleared from the printer control panel.
Paper jam in Tray 5 (high‑capacity feeder)
Paper jam inside the tray
1
Pull out the tray until it stops.
Warning—Potential Damage: Do not pull out the tray with too much force. Doing so may hit and injure
your knees.
Clearing jams 188
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
3 Push the tray gently until it stops.
4 If necessary, touch Continue, jam cleared from the printer control panel.
Paper jam in the tray exit
1
Gently move the tray to the left until it stops.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Clearing jams 189
3 Gently put the tray back into position.
4 If necessary, touch Continue, jam cleared from the printer control panel.
Paper jam in the top cover
1
Gently move the tray to the left until it stops.
2 Open the top cover.
1
2
2
Clearing jams 190
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
4 Close the top cover.
5 Gently put the tray back into position.
6 If necessary, touch Continue, jam cleared from the printer control panel.
Clearing jams 191
250 paper jam
1 Remove any jammed pages from the multipurpose feeder.
2 Load paper into the multipurpose feeder.
3 If necessary, touch Continue, jam cleared from the printer control panel.
281 paper jam
Paper jam in door A
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
2 Determine where the jam is located, and then remove it:
a If the paper is visible under the fuser, firmly grasp it on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
b If the paper is not visible, then you will need to remove the fuser unit.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the
fuser.
Clearing jams 192
1 Remove the thumbscrew from each side of the fuser unit by rotating them counterclockwise.
2 Lift the handles on each side of the fuser, and then pull to remove the fuser unit.
2
1
1
3 Lift the green lever, firmly grasp the paper on each side, and then gently pull it out.
Notes:
• Make sure all paper fragments are removed.
• If the paper is in the fuser, then lower the fuser nip release lever and switch it to envelope
mode.
• After removing the jammed paper, return the lever to the proper position.
4 Align the fuser unit using the handles on each side, and then place it back into the printer.
1
2
2
3 Close door A.
4 If necessary, touch Continue from the printer control panel.
Clearing jams 193
Paper jam in cover F (paper transport)
1 Open cover F.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Note: If the paper jam on the right is dicult to remove, then rotate the knob counterclockwise.
3 Close cover F.
4 If necessary, touch Continue from the printer control panel.
4yy.xx paper jams
If the jammed paper is visible in any of the
finisher
exit bins, then
firmly
grasp the paper on each side, and then
gently pull it out.
Clearing jams 194
1 Standard finisher bin
2 Finisher bin 1
3 Finisher bin 2
Note: Finisher bin 2 is available only when a booklet
finisher
is installed.
Note: Make sure all paper fragments are removed.
Paper jam in door H
1 Open door H.
Note: Door H is located between the finisher exit bins.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 195
3 Close door H.
4 If necessary, touch Continue from the printer control panel.
Paper jam in door G
1 Open door G.
1
2
3
4
5
6
7
Area Cover, knob, or handle name
1 Cover G1
2 Cover G2
3 Knob G3
4 Cover G4
5 Cover G7
6 Knob G8
7 Handle G9
2 Lift cover G1 lever.
Clearing jams 196
3 Firmly grasp any jammed paper, and then gently pull it out.
Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G.
4 Move cover G2 to the right, and then remove any jammed paper.
Note: If the paper is jammed in the rollers, then rotate knob G3 counterclockwise.
5 Move cover G4 down, and then remove any jammed paper.
6 Move cover G7 to the left, and then remove any jammed paper.
7 Pull handle G9 until the tray is completely open.
8 Lift the inside cover. If the paper is jammed in the rollers, then rotate knob G8 counterclockwise, and then
remove the jammed paper.
9 Close door G.
10 If necessary, touch Continue from the printer control panel.
Clearing jams 197
Paper jam in cover F (paper transport)
1 Open cover F.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Note: If the paper jam on the right is dicult to remove, then rotate the knob counterclockwise.
3 Close cover F.
4 If necessary, touch Continue from the printer control panel.
455 staple jam
1 Open door G.
Clearing jams 198
2 Press the latch to open the stapler door.
Note: The stapler door is located behind the
finisher.
3 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.
4 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
Clearing jams 199
5 Close the staple guard.
6 Press down on the staple guard until it clicks into place.
7 Push the staple cartridge holder
firmly
back into the stapler unit until the staple cartridge holder clicks into
place.
8 Close the stapler door.
9 Close door G.
10 If necessary, touch Continue, jam cleared from the printer control panel.
Clearing jams 200
Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned
o
by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electronic equipment plugged into the outlet is working.
• The printer is turned on. Check the printer power switch.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other
network device.
• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer o, wait for about 10 seconds, and then
turn the printer back on. This often
fixes
the problem.
Understanding the printer messages
An error has occured with the Flash Drive. Please remove and re-insert the
drive.
Try one or more of the following:
• Remove and reinsert the
flash
drive.
• If the error message remains, the flash memory may be defective and require replacing.
Bin 2 is unable to lower, remove paper and check for an obstruction
Try one or more of the following:
• Remove paper and clear any obstruction from the bin.
• Tou ch Continue to clear the message and continue printing.
Change [paper source] to [custom type name]
Try one or more of the following:
• Tou ch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
• Tou ch Cancel job to cancel the print job.
Troubleshooting 201
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
• Tou ch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
• Tou ch Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
• Tou ch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
• Tou ch Cancel job to cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
• Tou ch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
• Tou ch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type]
Try one or more of the following:
• Tou ch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
• Tou ch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:
• Tou ch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
• Tou ch Cancel job to cancel the print job.
Troubleshooting 202
Check [src] orientation or guides
Try one or more of the following:
• Move the paper guides in the tray to the correct positions for the paper size loaded.
• Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the print job, specify the correct size setting:
– For Windows users, specify the paper size from Print Properties.
– For Macintosh users, specify the paper size from the Page Setup dialog.
Close cover [x]
Close the specified cover to clear the message.
Close door [x]
Close the specified door.
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired.
The hard disk must be reformatted.
Tou ch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Empty the hole punch box
1 Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.
2 Reinsert the hole punch box into the
finisher,
and then touch Continue to clear the message.
Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.
Error reading USB hub. Remove hub.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.
Insert staple cartridge
Try one or more of the following:
• Insert a staple cartridge.
• Tou ch Continue to clear the message and print without using the staple finisher.
Troubleshooting 203
Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.
Insert Tray [x]
Insert the specified tray into the printer.
Install bin [x]
Try one or more of the following:
• Install the specified bin:
1 Turn the printer o.
2 Unplug the power cord from the wall outlet.
3 Install the specified bin.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.
Load [src] with [custom type name]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Tou ch Paper loaded, continue to clear the message and continue printing.
If the printer
finds
a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it prints from the default paper source.
• Cancel the print job.
Load [src] with [custom string]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Tou ch Paper loaded, continue to clear the message and continue printing.
If the printer
finds
a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it prints from the default paper source.
• Cancel the print job.
Load [src] with [size]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Tou ch Paper loaded, continue to clear the message and continue printing.
If the printer
finds
a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it feeds from the default paper source.
Troubleshooting 204
• Cancel the print job.
Load [src] with [type] [size]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Tou ch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it feeds from the default paper source.
• Cancel the print job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Tou ch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and
continue printing.
• Tou ch Automatically select paper to use the paper loaded in the tray.
• Cancel the print job.
Load Manual Feeder with [custom string]
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Tou ch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and
continue printing.
• Tou ch Automatically select paper to use the paper loaded in the tray.
• Cancel the print job.
Load Manual Feeder with [paper size]
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Tou ch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue
printing.
• Tou ch Automatically select paper to use the paper loaded in the tray.
• Cancel the print job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Tou ch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and
continue printing.
Troubleshooting 205
• Tou ch Automatically select paper to use the paper loaded in the tray.
• Cancel the print job.
Manual feeder expects [paper size]. Check [paper source] guides
Try one or more of the following:
• Load the specified paper size in the manual feeder.
• Physically adjust [paper source] guides to a recognized paper size.
• Tou ch Continue to clear the message and continue printing.
If the printer
finds
a tray that has the correct paper type and size, then it feeds from that tray. If the
printer cannot find a tray with the correct paper type and size, then it prints from the default source.
Load staples
Try one or more of the following:
• Replace the specified staple cartridge in the finisher.
• Tou ch Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.
• Tou ch Cancel job to cancel the print job.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes
printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from all bins
Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from [linked set bin name]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Print quota exceeded. Print job canceled.
The print job has been cancelled because the print quota has been exceeded. Contact your system support
person.
Troubleshooting 206
Print quota exceeded. Print job incomplete.
The print job did not complete because the print quota has been exceeded. Contact your system support
person.
Restore held jobs?
Try one or more of the following:
• Tou ch Restore to restore all held jobs stored on the printer hard disk.
• Tou ch Do not restore if you do not want any print jobs to be restored.
Remove packaging material, [area name]
Remove any remaining packaging material from the specified location.
Some held jobs were not restored
Tou ch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.
Unsupported camera mode, unplug camera and change mode
The camera mode does not support PictBridge.
Unplug the camera, change the mode and plug the camera back into the printer.
Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.
31.xx Missing or defective [color] cartridge
Try one or more of the following:
1 Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.
2 To uch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.
32.xx [color] cartridge part number unsupported by device
Remove the unsupported toner cartridge, and then install a supported one.
Troubleshooting 207
34 Incorrect paper size, check [paper source]
Try one or more of the following:
• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size
matches the document you are trying to print.
• Tou ch Continue to clear the message and print using a dierent tray.
• Check the tray length and width guides and make sure the paper is loaded properly in the tray.
• Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make
sure the paper is large enough for the data being printed.
• Cancel the print job.
34 Incorrect paper type, check [paper source]
Try one or more of the following:
• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on Tray 1 is set to the paper type loaded in the tray. Make sure the paper type
matches the document you are trying to print.
• Tou ch Continue to clear the message and print using a dierent tray.
• Check the tray length and width guides and make sure the paper is loaded properly in the tray.
• Make sure the correct paper size and type are
specified
on the Print Properties or Print dialog settings.
• Check that the paper type is correctly set. For example, if the MP Feeder Type is set to Universal, then
make sure the paper is large enough for the data being printed.
• Cancel the print job.
35
Insucient
memory to support Resource Save feature
Try one or more of the following:
• Tou ch Continue to disable Resource Save and continue printing.
• To enable Resource Save after receiving this message, make sure the link buers are set to Auto, and
then exit the menus to activate the link buer changes. When Ready appears, enable Resource Save.
• Install additional memory.
37
Insucient
memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Tou ch Continue to clear the message.
37 Insucient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Tou ch Continue to clear the message.
Troubleshooting 208
37 Insucient memory to collate job
Try one or more of the following:
• Tou ch Continue to print the portion of the job already stored and begin collating the rest of the print
job.
• Cancel the current print job.
37
Insucient
memory for Flash Memory Defragment operation
Try one or more of the following:
• Tou ch Continue to stop the defragment operation and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
38 Memory full
Try one or more of the following:
• Tou ch Cancel job to clear the message.
• Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
• Tou ch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.
40 [color] invalid
refill,
change cartridge
Replace the specified cartridge to continue printing.
51 Defective
flash
detected
Try one or more of the following:
• Tou ch Continue to clear the message and continue printing.
• Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
• Tou ch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in
flash
memory are deleted.
• Delete fonts, macros, and other data stored in
flash
memory.
• Upgrade to a larger capacity
flash
memory card.
Troubleshooting 209
53 Unformatted flash detected
Try one or more of the following:
• Tou ch Continue to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require
replacing.
54 Serial option [x] error
Try one or more of the following:
• Check that the serial cable is properly connected and is the correct one for the serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the
printer and host computer.
• Tou ch Continue to continue printing.
• Turn the printer power
o
and then back on to reset the printer.
54 Standard network software error
Try one or more of the following:
• Tou ch Continue to continue printing.
• Turn the printer o and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
54 Network [x] software error
Try one or more of the following:
• Tou ch Continue to continue printing.
• Turn the printer o, wait for about 10 seconds, and then turn the printer back on.
• Upgrade (flash) the network firmware in the printer.
55 Unsupported option in slot [x]
1 Turn the printer
o.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported option card from the printer system board, and then replace it with a
supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Troubleshooting 210
56 Parallel port [x] disabled
Try one or more of the following:
• Tou ch Continue to clear the message.
The printer discards any data received through the parallel port.
• Make sure the Parallel
Buer
menu item is not set to Disabled.
56 Serial port [x] disabled
Try one or more of the following:
• Tou ch Continue to clear the message.
The printer discards any data received through the serial port.
• Make sure the Serial
Buer
menu is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
• Tou ch Continue to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buer menu item is not set to Disabled.
56 Standard parallel port disabled
Try one or more of the following:
• Tou ch Continue to clear the message.
The printer discards any data received through the parallel port.
• Make sure the Parallel
Buer
menu item is not set to Disabled.
56 USB port [x] disabled
Try one or more of the following:
• Tou ch Continue to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buer menu is not set to Disabled.
57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:
• The printer firmware has been updated.
• Paper input options needed for the print job were removed.
• The print job was created using data from a device in the USB port and the device is no longer in the
USB port.
• The printer hard disk contains print jobs that were stored while installed in a dierent printer model.
Troubleshooting 211
Tou ch Continue to clear the message.
58 Too many disks installed
1 Turn the printer o.
2 Unplug the power cord from the wall outlet.
3 Remove the excess disks.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
58 Too many
flash
options installed
1 Turn the printer o.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
58 Too many trays attached
1 Turn the printer o.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
59 Incompatible tray [x]
Try one or more of the following:
• Remove the specified tray.
• Tou ch Continue to clear the message and continue printing without using the specified tray.
61 Remove defective disk
Try one or more of the following:
• Remove the defective printer hard disk.
• Install a dierent printer hard disk before performing any operations that require a printer hard disk.
Troubleshooting 212
62 Disk full
Try one or more of the following:
• Tou ch Continue to clear the message and continue processing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a printer hard disk with larger capacity.
80 Scheduled maintenance [x]
Contact customer support, and report the message. The printer is scheduled for maintenance.
80 Replace paper pick rollers in [paper source], use parts and instructions
in tray 1 compartment
Try one or more of the following:
• Tou ch Continue and replace later to ignore the message and continue printing.
Note: Worn or defective paper pick rollers may cause paper jams.
• Replace the worn or defective paper pick rollers, and then touch Rollers replaced to clear the message
and continue printing.
82.xx Replace waste toner bottle
1 Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More
Information.
2 To uch Continue to clear the message and continue printing.
82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.
1 Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More
Information.
2 To uch Continue to clear the message and continue printing.
82.xx Waste toner bottle missing
Reinsert the waste toner bottle into the printer.
84 unsupported [color] photoconductor
Remove the specified photoconductor, and then install a supported one.
Troubleshooting 213
84.xx [color] photoconductor low
1 Order a replacement photoconductor immediately.
2 When print quality is reduced, install the new photoconductor, following the instruction sheet that came
with the replacement part.
3 Tou ch Continue to clear the message and continue printing.
84.xx [color] photoconductor missing
Install the specified color photoconductor, following the instruction sheet that came with the replacement
part.
84.xx Replace [color] photoconductor
1 Replace the photoconductor, following the instruction sheet that came with the replacement part.
2 From the printer control panel, touch Continue to clear the message and continue printing.
88.xx [color] cartridge low
1 Order a replacement toner cartridge immediately.
2 To uch Continue to clear the message and continue printing.
Note: Continue printing until the 88.xx [color] cartridge very low message appears.
88.xx [color] cartridge very low
The specified print cartridge is very low. If you do not have a replacement toner cartridge, then order one
immediately.
1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 To uch Continue to clear the message and continue printing.
88 Replace [color] cartridge
The specified print or toner cartridge is empty.
1 Replace the specified cartridge.
For instructions on replacing cartridge, from the printer control panel, touch More Information.
2 To uch Continue to clear the message and continue printing.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds, and then disables the download emulator on
the firmware card.
Troubleshooting 214
Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon > Advanced > Print as image > OK > OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer o, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer o and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
Make sure there is no problem with your printer
From the printer control panel, check the status. If necessary, follow the recovery instructions.
Make sure the printer is ready to print
Make sure Ready appears on the display before sending a print job.
Check if a supply is missing or needs replacement
Remove and then reinstall or replace the supply.
Check if the standard exit bin is full
Remove the paper stack from the standard exit bin.
Check if the paper tray is empty
Load paper in the tray.
Make sure the correct printer software is installed
• Verify that you are using the correct printer software.
• If the printer is connected to your computer through a USB port, then make sure you are running a
supported operating system and using a compatible printer software.
Troubleshooting 215
Make sure the internal print server is working properly
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows Connected. If the status is Not
Connected, then check the network cables, and then try printing the network setup page again.
Contact your system support person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at
http://support.lexmark.com.
Make sure you are using a recommended USB, serial, or Ethernet cable
For more information, visit the Lexmark Web site at http://support.lexmark.com.
Make sure printer cables are securely connected
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
Partial job, no job, or blank page prints
The print job may contain a formatting error or invalid data.
• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and
deleting all jobs except the first one.
• For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate
documents" check box under the User name text box before entering a PIN number.
• For Macintosh users, save each print job, naming each job dierently, and then send the individual jobs
to the printer.
Make sure the printer has sucient memory
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Print job takes longer than expected
Try one or more of the following:
Reduce the complexity of the print job
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in
the print job.
Turn o the Page Protect setting
From the home screen, navigate to:
Troubleshooting 216
> Settings > General Settings > Print Recovery > Page Protect >
O
>
Change the environmental settings
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.
Job prints from the wrong tray or on the wrong paper
Check the paper type and paper size settings
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the paper type and paper size settings.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
Incorrect characters print
• Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit
Hex Trace mode before you can print your job. Turn the printer o and back on to exit Hex Trace mode.
• Make sure the SmartSwitch settings are set to On in the Network and USB menus.
Tray linking does not work
These are possible solutions. Try one or more of the following:
Load the same size and type of paper
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.
Use the same Paper Size and Paper Type settings
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper
size. You must set the size from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
Make sure Collate is set to On
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to O in the software overrides the setting in the Finishing menu.
Troubleshooting 217
Reduce the complexity of the print job
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and
complexity of images, and the number of pages in the job.
Make sure the printer has enough memory
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts
2 Touch the left or right arrow next to Print Timeout until the desired value appears.
3 Tou ch Submit.
Solving home screen application problems
An application error has occurred
Check the system log for relevant details
1 Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF) > System tab > Log.
4 From the Filter menu, select an application status.
5 From the Application menu, select an application, and then click Submit.
Make sure the file name you want to scan to is not already in use
Verify that the
file
to which you want to scan is not open by another application or user.
To help prevent errors, make sure either “Append time stamp” or “Overwrite existing
file”
is selected in the
destination configuration settings.
Adjust the scan settings
In the destination
configuration
settings, lower the scan settings. For example, lower the scan resolution,
disable Color, or change the Content type to Text.
Troubleshooting 218
Contact customer support
If you still cannot isolate the problem, then contact customer support.
Forms and Favorites troubleshooting
Forms are not available or are not working
Make sure the bookmark pointing to the form is in the Bookmarks root folder
If the bookmark pointing to the form was created in a subfolder of the Bookmarks folder, then it will not be
available under the Forms solution. Delete the bookmark and recreate it under the Bookmarks root folder.
Make sure the bookmark is pointing to the correct location
The printer does not validate bookmarks. If the URL or network location that was
specified
when the
bookmark was created is incorrect, then the printer will not be able to access the document.
Make sure the bookmark is created with Forms and Favorites
If the bookmark is created using another application, then it cannot be accessed in Forms and Favorites.
A network destination stopped working or is invalid
Make sure the printer authentication is configured
If the application is configured to use MFP authentication credentials, then the printer authentication settings
must be configured from the Embedded Web Server.
For more information on configuring the printer authentication settings, see the Embedded Web Server
Administrator's Guide available on
www.lexmark.com.
Make sure destination is shared and has a valid network address
Check that the folder or source file is set to be shared across the network.
If the destination has been moved, then the network address may have changed. The destination network
address can be accessed from the Embedded Web Server.
Make sure the printer is connected to the network
Make sure that all appropriate network cables are securely connected and that the network settings of the
printer are correctly configured. For information on networking the printer, see the Networking Guide on
the Software and Documentation CD that came with the printer.
If the source file and printer reside in dierent domains, then make sure the domain information is specified
If the source file exists within a dierent domain than the printer, then you can edit the destination from the
application configuration page and enter the appropriate domain information in the Network Address and
Network Domain
fields.
If you do not know the network address of the computer where your source
file
resides, then consult your system support person.
You can also add the domain name to the Domain Search Order list under the printer network setup.
Check the system log for relevant details
1 Type the printer IP address or host name in the address
field
of your Web browser.
Troubleshooting 219
If you do not know the IP address or host name of the printer, then you can:
• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
4 Click System tab > Log.
5 From the Filter menu, select an application status.
6 From the Application menu, select an application, and then click Submit.
Solving option problems
Option does not operate correctly or quits after it is installed
Try one or more of the following:
Reset the printer
Turn the printer
o,
wait for about 10 seconds, and then turn the printer on.
Check to see if the option is connected to the printer
1 Turn the printer
o
using the power switch.
2 Unplug the power cord from the wall outlet, and then from the printer.
3 Check the connection between the option and the printer.
Make sure the option is installed correctly
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option
is not listed, then reinstall it. For more information, see the hardware setup documentation that came with
the option, or go to
www.lexmark.com to view the option instruction sheet.
Make sure the option is selected
From the computer you are printing from, select the option.
For more information, see
“Adding available options in the print driver” on page 42.
Paper tray problems
Try one or more of the following:
Make sure the paper is loaded correctly
1 Open the paper tray.
2 Check for paper jams or misfeeds.
Troubleshooting 220
3 Make sure the paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
Reset the printer
Turn the printer o, wait about 10 seconds, and then turn the printer on.
Make sure the paper tray is installed correctly
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it
may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup
documentation that came with the paper tray, or go to
http://support.lexmark.com to view the paper tray
instruction sheet.
2,000-sheet drawer problems
Check the drawer connection
Make sure the 2,000‑sheet drawer is properly connected to the printer.
Load paper
If the tray is empty, then load paper in the tray or feeder
Clear any jams
Open the side door of the tray or feeder, and then remove any jammed paper.
Avoid paper jams
• Flex the paper.
• Make sure the drawer is properly installed.
• Make sure paper is loaded correctly.
• Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
• Make sure the paper or specialty media meets specifications and is not damaged.
• Make sure the guides are positioned correctly for the paper size loaded.
Memory card
Make sure the memory card is securely connected to the printer system board.
Cannot detect
flash
memory card
Make sure the flash memory card is securely connected to the printer system board.
Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.
Troubleshooting 221
Internal Solutions Port does not operate correctly
Try one or more of the following:
Check the Internal Solutions Port (ISP) connections
Make sure the ISP is securely connected to the printer system board.
Check the cable
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP)
port.
Make sure the network software is configured correctly
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.
Internal print server does not operate correctly
Try one or more of the following:
Check the print server connections
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.
Make sure the network software is configured correctly
For more information on installing the network printing software, do the following:
1 Open the Software and Documentation CD.
2 Click Additional.
3 Under Publications on this CD, select Networking Guide.
USB/parallel interface card does not operate correctly
Check the USB/parallel interface card connection
Make sure the USB/parallel interface card is securely connected to the printer system board.
Check the cable
Make sure you are using the correct cable and that it is securely connected.
Troubleshooting 222
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
Check the paper
Use recommended paper and specialty media. For more information, see the chapter about paper and
specialty media guidelines.
Make sure there is not too much paper in the paper tray
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or
on the multipurpose feeder.
Check the paper guides
Move the guides in the tray to the correct positions for the paper size loaded.
The paper may have absorbed moisture due to high humidity
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
Check the paper path
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Jammed pages are not reprinted
Turn on Jam Recovery
1 From the home screen, navigate to:
> Settings > General Settings > Print Recovery
2 Touch the arrows next to Jam Recovery until On or Auto appears.
3 Tou ch .
Troubleshooting 223
Solving print quality problems
If the solutions here do not correct the problem, contact customer support. You may have a printer part that
requires adjustment or replacement.
Printer is printing blank pages
Try one or more of the following:
Make sure there is no packing material left on the toner or print cartridge
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
Make sure the toner or print cartridge is not low on toner
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all
four cartridges:
1 Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may
aect
the print quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer
support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and
the software program.
Troubleshooting 224
Clipped images
Try one or more of the following:
Check the guides
Move the width and length guides in the tray to the correct positions for the paper size loaded.
Check the paper size setting
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can
occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to O (Image/Photo).
Shadow images appear on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Check the paper type and weight settings
Make sure the paper type and weight settings match the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Make sure the photoconductor unit is not defective
Replace the defective photoconductor unit.
Troubleshooting 225
Make sure the toner cartridge is not low on toner
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the
toner cartridge.
1 Remove the toner cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may
aect the print quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact customer
support.
Gray background on prints
ABCDE
ABCDE
ABCDE
Check the background darkness or removal setting
Try one or more of the following:
• Adjust the darkness to a lighter setting.
• Increase the background removal setting.
Make sure there is no worn or defective print cartridge
Replace the worn or defective print cartridge.
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
Troubleshooting 226
Check the paper guides
Move the guides in the tray to the correct positions for the paper size loaded.
Check the paper size setting
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Light colored line, white line, or incorrectly colored line appears on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Try one or more of the following:
Make sure there is no defective toner cartridge
Replace the defective toner cartridge.
Make sure the photoconductor unit is not defective
Replace the defective photoconductor unit.
Make sure the transfer module is not defective
Replace the defective transfer module.
Clean the printhead lenses
1 Open the front door, and then the internal cover.
2 Locate the printhead wipers.
3 Gently pull the printhead wiper out until it stops, and then slowly slide it back into place.
4 Clean the remaining three printhead lenses.
Troubleshooting 227
Paper curl
Try one or more of the following:
Check the paper type and weight settings
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
Load paper from a fresh package
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Print irregularities
Try one or more of the following:
Load paper from a fresh package
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you
use it.
Check the paper type and weight settings
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
Avoid textured paper with rough finishes
Make sure there is no defective print cartridge
Replace the worn or defective print cartridge.
Troubleshooting 228
Make sure the transfer belt is not defective
Replace the defective transfer belt. For more information, see the instruction sheet that came with the
replacement part.
Make sure the fuser is not defective
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement
part.
Print is too dark
Try one or more of the following:
Check the darkness, brightness, and contrast settings
The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting
may be too high.
• Change these settings from the printer control panel Quality menu.
• For Windows users, change these settings from Print Properties.
• For Macintosh users:
1 Choose File > Print.
2 From the “Orientation pictures” menu, choose Printer Features.
3 Choose a lower value for the Toner Darkness, Brightness, and Contrast settings.
Load paper from a fresh package
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you
use it.
Avoid textured paper with rough finishes
Check the Paper Type setting
Make sure the paper type setting matches the paper loaded in the tray or feeder:
• From the printer control panel Paper menu, check the Paper Type setting.
• For Windows users, check this setting from Print Properties.
• For Macintosh users, check this setting from the Print dialog.
Troubleshooting 229
Print is too light
Try one or more of the following:
Check the darkness, brightness, and contrast settings
The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting
may be too low.
• Change these settings from the printer control panel Quality menu.
• For Windows users, change these settings from Print Properties
• For Macintosh users:
1 Choose File > Print.
2 From the Orientation pictures drop‑down menu, choose Printer Features.
3 Choose a higher value for the Toner Darkness, Brightness, and Contrast settings.
Load paper from a fresh package
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use
it.
Avoid textured paper with rough finishes
Check the Paper Type setting
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
• From the printer control panel Paper menu, check the Paper Type setting.
• For Windows users, check this setting from Print Properties.
• For Macintosh users, check this setting from the Print dialog.
Repeating defects appear on a page
Try one or more of the following:
Make sure the photoconductor unit is not defective
The photoconductor unit may be defective if marks occur repeatedly in only one color and multiple times
on a page.
• Replace the photoconductor unit if the defects occur every 94.2 mm (3.71 in.) or 37.68 mm (1.48 in.).
Troubleshooting 230
Make sure the fuser is not defective
The fuser may be defective if the marks occur down repeatedly in all colors.
• Replace the fuser if the defects occur every 141 mm (5.55 in.).
Skewed print
Try one or more of the following:
Check the paper guides
Adjust the length and width guides in the tray to the correct positions for the paper size loaded.
• Make sure the guides are not too far from the paper stack.
• Make sure the guides are not pressing too lightly against the paper stack.
Check the paper
Make sure you are using paper that meets the printer specifications.
Make sure the printer is clean or is not contaminated with paper dust
Clean the exterior of the printer
1 Make sure that the printer is turned o and unplugged from the wall outlet.
Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before
proceeding.
2 Remove paper from the standard exit bin.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage
the
finish
of the printer.
4 Wipe only the exterior of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your
printer.
5 Make sure the paper support and standard exit bin are dry before beginning a new print job.
Make sure the paper feed rollers are clean and are not contaminated with dust
1 Turn the printer o using the power switch, and then unplug the power cord from the wall outlet.
2 Remove the paper feed rollers.
Note: For instructions on how to remove and reinstall the paper feed rollers, see the setup sheet
that came with the rollers inside the compartment box of Tray 1.
3 Dampen a clean, lint-free cloth with water.
Troubleshooting 231
4 Clean the paper feed rollers.
Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers.
5 Reinstall the paper feed rollers.
Note: Make sure to replace the worn or defective paper feed rollers.
Solid color pages
Make sure the photoconductor is not defective and is installed correctly
Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need
to be replaced.
Black or white streaks appear on transparencies or paper
Try one or more of the following:
Ensure that the
fill
pattern is correct
If the fill pattern is incorrect, choose a dierent fill pattern from your software program.
Check the paper type
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the
tray or feeder.
Troubleshooting 232
Make sure the print cartridge is not low on toner
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the
print cartridge:
1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may
aect the print quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer
Support.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
Select another tray or feeder
• From the printer control panel Paper Menu, select Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
Make sure there is no worn, defective, or empty print cartridge
Replace the worn, defective, or empty print cartridge.
Toner fog or background shading appears on the page
Try one or more of the following:
Make sure the toner cartridge is installed correctly or is not defective
Reinstall or replace the defective toner cartridge.
Make sure the transfer module is not worn or defective
Replace the worn or defective transfer module.
Make sure the photoconductor unit is not worn or defective
Replace the word or defective photoconductor unit.
Troubleshooting 233
Make sure the fuser is not worn or defective
Replace the worn or defective fuser.
Make sure the printer has recalibrated recently
Perform color adjust from the Quality menu.
Make sure the application has not
specified
an
o
‑white background
Check the application settings.
Make sure no toner is in the paper path
Contact customer support.
Toner rubs o
Try one or more of the following:
Check the paper type and weight settings
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change
the Paper Weight setting from Normal to Heavy.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
Check the paper texture setting
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded
in the tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.
Make sure the fuser is not worn or defective
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the
replacement part.
Troubleshooting 234
Transparency print quality is poor
Try one or more of the following:
Check the transparencies
Use only transparencies that meet the printer
specifications.
Check the paper type setting
Make sure the paper type setting is set to Transparency:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Solving color quality problems
This section helps answer some basic color‑related questions and describes how some of the features provided
in the Quality Menu can be used to solve typical color problems.
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors
observed in nature. For example, red and green can be combined to create yellow. Televisions and computer
monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount
of red, green, or blue needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black (known as CMYK color) inks or toners can be printed in various amounts
to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to
create green. Printing presses, inkjet printers, and color laser/LED printers create colors in this manner. CMYK
color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed
to reproduce a particular color.
How is color specified in a document to be printed?
Software applications typically specify document color using RGB or CMYK color combinations. Additionally,
they commonly let you modify the color of each object in a document. For more information, see the software
application Help section.
How does the printer know what color to print?
When you print a document, information describing the type and color of each object is sent to the printer.
The color information is passed through color conversion tables that translate the color into the appropriate
amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object type
information lets dierent color conversion tables be used for dierent types of objects. For example, it is
possible to apply one type of color conversion table to text while applying a dierent color conversion table
to photographic images.
Troubleshooting 235
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript
driver provide preferred color quality for the majority of printouts.
Why doesn't the printed color match the color that I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a
standard computer monitor. However, because of technology dierences that exist between printers and
monitors, there are many colors that can also be aected by monitor variations and lighting conditions. For
recommendations on how the printer color sample pages may be useful in solving certain color‑matching
problems, see the question, “How can I match a particular color (such as a color in a corporate logo)?”
The printed page appears tinted. Can I slightly adjust the color?
Sometimes you may consider printed pages to appear tinted (for example, everything printed seems to be
too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference.
In these instances, adjusting the Color Balance setting may create more preferable color. Color Balance lets
you make subtle adjustments to the amount of toner being used in each color plane. Selecting positive (or
negative) values for cyan, magenta, yellow, and black under the Color Balance menu will slightly increase (or
decrease) the amount of toner used for the chosen color. For example, if you believe the overall printed page
to be too red, then decreasing both magenta and yellow could potentially improve color.
My color transparencies seem dark when being projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To
obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective
projector must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency.
Make sure to print on the recommended type of color transparencies. For more information about the paper
and media specifications, see the User's Guide on the Software and Documentation CD.
What is manual color correction?
The color conversion tables applied to each object when using the default Auto Color Correction setting
generate preferred color for the majority of documents. Occasionally, you may want to apply a dierent color
table mapping. This customization is accomplished using the Manual Color menu and the Manual Color
Correction setting.
Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual
Color menu.
You can select any of the dierent color conversion tables for RGB or CMYK:
Color conversion table Settings
RGB
• sRGB Display
• Display–True Black
• sRGB Vivid
• Vivid
• O
CMYK
• US CMYK
• Euro CMYK
• Vivid CMYK
•
O
Troubleshooting 236
Note: The Manual Color Correction setting is not useful if the software application does not specify colors
with RGB or CMYK combinations. It is also not eective in situations where the software application or the
computer operating system controls the adjustment of colors.
How can I match a particular color (such as a corporate logo)?
Occasionally, you may have a need for the printed color of a particular object to closely match a specific color.
For example, you may need to match the color of a corporate logo. While instances can occur in which the
printer cannot exactly reproduce the desired color, you should be able to identify adequate color matches
for the majority of cases.
The Color Samples menu item can provide useful information in helping solve this particular type of
color‑matching problem. The nine Color Samples values correspond to color conversion tables in the printer.
Selecting any of the Color Samples values generates a multiple‑page printout consisting of hundreds of
colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table selected.
The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box
through the selected color conversion table.
You can examine the color samples pages and identify the box whose color is the closest to the desired color.
The color combination labeled on the box can then be used for modifying the color of the object in a software
application. For instructions, see the software application Help. Manual Color Correction may be necessary
to utilize the selected color conversion table for the particular object.
Selecting which Color Samples pages to use for a particular color‑matching problem depends on the Color
Correction setting being used (Auto, O, or Manual), the type of object being printed (text, graphics, or
images), and how the color of the object is specified in the software application (RGB or CMYK combinations).
When the printer Color Correction setting is set to O, the color is based on the print job information; no color
conversion is implemented.
Note: The Color Samples pages are not useful if the software application does not specify colors with RGB
or CMYK combinations. Additionally, certain situations exist where the software application or the
computer operating system adjusts the RGB or CMYK combinations specified in the application through
color management. The resulting printed color may not be an exact match of the Color Samples pages.
The following table can help identify which Color Sample pages to use for color matching.
Color specification and object to be
printed
Color Correction setting Sample pages to use
RGB—Text Auto sRGB Vivid
Manual Manual Color RGB Text Setting
RGB—Graphic Auto sRGB Vivid
Manual Manual Color RGB Graphic Setting
RGB—Image Auto sRGB Display
Manual Manual Color RGB Image Setting
CMYK—Text Auto US CMYK or Euro CMYK
Manual Manual Color CMYK Text Setting
CMYK—Graphic Auto US CMYK
Manual Manual Color CMYK Graphic Setting
CMYK—Image Auto US CMYK
Manual Manual Color CMYK Image Setting
Troubleshooting 237
What are Detailed Color Samples and how do I access them?
These pages require the use of the Embedded Web Server. The Embedded Web Server is a series of resident
pages stored in the network printer firmware. To access these pages, browse to the IP address of the network
printer. Click Configuration Menu, and then click Detailed Color Samples.
For more information about using the Embedded Web Server, see the User's Guide on the Software and
Documentation CD.
Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality
menu using the printer control panel. The default color samples available using this method have an
increment value of 10% for red, green, and blue. If you find a value on this page that is close, but would like
to scan more colors in a nearby area, then you can use the Detailed Color Samples to select the desired
color values and a more specific increment. This provides a way to print multiple pages of colored boxes that
surround a specific color of interest.
There are nine conversion tables available with the following three options:
• Print—Prints the default pages
• Detailed—Lets you enter individual red, green, and blue values and a
specific
increment of color
• Reset—Lets you clear the existing information and enter new values
The process can be duplicated for Cyan (C), Magenta (M), Yellow (Y), and Black (K) color conversion tables,
too. Collectively, these values are known as CMYK color. The default increment is 10% for Black and 20%
each for Cyan, Magenta, and Yellow.
Embedded Web Server does not open
Try one or more of the following:
Check the network connection
Make sure the printer and computer are turned on and connected to the same network.
Check the address entered in the Web browser
• Depending on the network settings, you may need to type “https://” instead of “http://” before
the printer IP address to access the Embedded Web Server. For more information, contact your system
support person.
• Make sure printer IP address is correct.
Tempor arily dis ab le Web proxy servers
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web
Server. For more information, contact your system support person.
Contacting customer support
When you contact customer support, describe the problem you are experiencing, the printer control panel
light sequence, and the troubleshooting steps you have already taken to
find
a solution.
You need to know your printer model type and serial number. For more information, see the label on the
inside top front cover of the printer. The serial number is also listed on the menu settings page.
Troubleshooting 238
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Tech
Library
You can browse our library of manuals, support documentation, drivers, and other downloads to
help you solve common problems.
E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative
will respond and provide you with information to solve your problem.
Live chat You can chat directly with a service representative. They can work with you to solve your printer
problem or provide assistance through Assisted Service where the service representative can
remotely connect to your computer through the Internet to troubleshoot problems, install updates,
or complete other tasks to help you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or
regions, visit the Lexmark Web site at
http://support.lexmark.com.
Troubleshooting 239
Notices
Product information
Product name:
Lexmark C950de
Machine type:
5058
Model(s):
030
Edition notice
August 2015
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit
http://support.lexmark.com.
For information on supplies and downloads, visit
www.lexmark.com.
2015 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices 240
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International,
Inc., registered in the United States and/or other countries.
PrintCryption is a trademark of Lexmark International, Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a
product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Tay Agfa Corporation
Times New Roman The Monotype Corporation plc
Notices 241
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Modular component notice
This product may contain the following modular component(s):
Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; IC: 2376A-M01003
Lexmark regulatory type/model LEX-M05-001; FCC ID:IYLLEXM05001; IC:2376A-M05001
Lexmark regulatory type/model LEX-M05-002; FCC ID:IYLLEXM05002; IC:2376A-M05002
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\LEGAL directory of the installation
software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
Notices 242
1-meter average sound pressure, dBA
Printing 53
Ready 22
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products. If you have further questions about recycling
options, visit the Lexmark Web site at
www.lexmark.com for your local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching
the metal frame of the printer.
Notices 243
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped
by Lexmark.
Temperature information
Ambient temperature 10.0 to 33.0°C (50 to 91.4°F)
Shipping and storage temperature ‑40 to 40°C (‑40 to 104°F) and 0 to 35°C (32 to 95°F)
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption
(Watts)
Printing The product is generating hard‑copy output from electronic inputs. 680
Copy The product is generating hard‑copy output from hard‑copy original
documents.
N/A
Scan The product is scanning hard‑copy documents. N/A
Ready The product is waiting for a print job. 95
Sleep Mode The product is in a high‑level energy‑saving mode. 15
Hibernate The product is in a low‑level energy‑saving mode. 1.0
O The product is plugged into a wall outlet, but the power switch is turned
o.
0.35
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Notices 244
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 5
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
• Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 245
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating
to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits,
and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950‑1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity
requirements of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain
transmitters, for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly
prohibited per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away
from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not
emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canada's Web site www.hc-sc.gc.ca/rpb.
Notices 246
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux
conditions suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris
celles risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre
antenne est strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est
strictement interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à
l'intérieur et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à
n'émettre aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada.
Reportez-vous au Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-
sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est
conforme aux
spécifications
techniques d'Industry Canada.
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives
2004/108/EC, 2006/95/EC, 1999/5/EC, and 2011/65/EU on the approximation and harmonization of the laws of
the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use
within certain voltage limits, radio equipment and telecommunications terminal equipment, and on the
restrictions of use of certain hazardous substances in electrical and electronic equipment.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950‑1.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC
Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed
for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.
Notices 247
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se
základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit
den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie
1999/5/EG befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva
1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten
vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux
exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Notices 248
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de
essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende
krav og øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais
e outras disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de
väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
Notices 249
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the
firmware
in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark
specifications
Notices 250
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher
Suites for Transport Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with
SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B
Profile
for Transport Layer Security
(TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to
Transport Layer Security (TLS) implemented in the product or service.
Notices 251
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in
the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites
for TLS implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic
Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual
Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version
1 (IKEv1) implemented in the product or service.
Notices 252
Index
Numerics
1565 Emulation error, load
emulation option 214
1‑tray module
installing 37
2,000‑sheet high‑capacity
feeder
installing 37
2000‑sheet high‑capacity feeder
loading 62
201–202 paper jams 181
203 paper jam 182
230 paper jam 184
231 paper jam 184
24x paper jam 186
250 paper jam 192
281 paper jam 192
31.xx Missing or Defective [color]
cartridge 207
32.xx [color] cartridge part
number unsupported by
device 207
34 Incorrect paper size, check
[paper source] 208
34 Incorrect paper type, check
[paper source] 208
35 Insucient memory to support
Resource Save feature 208
37
Insucient
memory for Flash
Memory Defragment
operation 209
37 Insucient memory to collate
job 209
37
Insucient
memory, some
Held Jobs were deleted 208
37 Insucient memory, some
held jobs will not be
restored 208
38 Memory full 209
39 Complex page, some data
may not have printed 209
3‑tray module
installing 37
40 [color] invalid
refill,
change
cartridge 209
455 staple jam 198
4yy.xx paper jams 194
51 Defective
flash
detected 209
52 Not enough free space in
flash
memory for resources 209
520‑sheet tray (standard or
optional)
loading 56
53 Unformatted flash
detected 210
54 Network [x] software
error 210
54 Serial option [x] error 210
54 Standard network software
error 210
55 Unsupported option in slot
[x] 210
56 Parallel port [x] disabled 211
56 Serial port [x] disabled 211
56 Standard parallel port
disabled 211
56 Standard USB port
disabled 211
56 USB port [x] disabled 211
57 Configuration change, some
held jobs were not restored 211
58 Too many disks installed 212
58 Too many flash options
installed 212
58 Too many trays attached 212
59 Incompatible tray [x] 212
61 Remove defective disk 212
62 Disk full 213
80 Replace paper pick rollers in
[paper source] 213
80 Scheduled maintenance
[x] 213
82.xx Replace waste toner
bottle 213
82.xx Waste toner bottle
missing 213
82.xx Waste toner bottle nearly
full 213
84 unsupported [color]
photoconductor 213
84.xx [color] photoconductor
low 214
84.xx [color] photoconductor
missing 214
84.xx Replace [color]
photoconductor 214
88 Replace [color] cartridge 214
A
accessing the Embedded Web
Server 17
accessing the system board 22
Active NIC menu 103
adding hardware options
print driver 42
adjusting brightness
Embedded Web Server 54
printer display 54
adjusting Sleep mode 53
adjusting toner darkness 80
administrator settings
Embedded Web Server 177
An error has occurred with the
flash drive 201
AppleTalk menu 108
assigning a custom paper type
name 68
attaching cables 39
available internal options 22
avoiding paper jams 179
B
Background and Idle Screen
using 18
Bin 2 is unable to lower 201
Bin Setup menu 101
black‑and‑white printing 80
blank pages 224
buttons, printer control panel 13
buttons, touch screen
using 15
C
cables
Ethernet 39
USB 39
canceling
print job, from computer 88
canceling a print job
from a computer 88
from the printer control
panel 88
Index 253
cannot open Embedded Web
Server 238
card stock
loading, multipurpose
feeder 64
tips 86
Change [paper source] to
[custom string] 202
Change [paper source] to
[custom string] load
[orientation] 202
Change [paper source] to
[custom type name] 201
Change [paper source] to
[custom type name] load
[orientation] 202
Change [paper source] to [paper
size] [paper type] 202
Change [paper source] to [paper
size] [paper type] load
[orientation] 202
Check [src] orientation or
guides 203
checking an unresponsive
printer 201
checking printer status
on Embedded Web Server 177
checking printer status using the
Embedded Web Server 177
checking status of parts and
supplies 151
checking the status of parts and
supplies 151
checking the virtual display
using the Embedded Web
Server 177
checking virtual display
using the Embedded Web
Server 177
cleaning
exterior of the printer 145
cleaning the printhead
lenses 145
Close cover [x] 203
Close door [x] 203
confidential print jobs 86
printing from a Macintosh
computer 87
printing from Windows 87
Confidential Print menu 117
configuration information
wireless network 43
Configure MP menu 96
configuring port settings 49
conservation settings
brightness, adjusting 54
conserving supplies 51
Eco‑Mode 52
Hibernate Mode 53
Quiet Mode 52
Sleep mode 53
conserving supplies 51
contacting customer
support 238
corrupted printer hard disk 203
Custom Bin Names menu 100
custom name
configuring 68
Custom Names menu 100
custom paper type
assigning 68
custom paper type name
creating 68
Custom Type [x]
changing name 68
changing paper type 68
Custom Types menu 100
customer support
contacting 238
D
Default Source menu 93
directory list
printing 88
disk wiping 142
display troubleshooting
display is blank 215
display shows only
diamonds 215
display, printer control panel 13
adjusting brightness 54
disposing of printer hard disk 141
documents, printing
from Macintosh 80
from Windows 80
E
Eco‑Mode setting 52
Eco‑Settings
about 19
Embedded Web Server
accessing 17
administrator settings 177
checking printer status 177
checking the status of parts 151
checking the status of
supplies 151
networking settings 177
problem accessing 238
setting up e‑mail alerts 177
Embedded Web Server —
Security: Administrator's Guide
where to find 177
emission
notices 242, 245, 246, 247
Empty the hole punch box 203
emptying the hole punch
box 149
encrypting the printer hard
disk 143
envelopes
loading, multipurpose
feeder 64
tips 85
environmental settings
conserving supplies 51
display brightness, adjusting 54
Eco‑Mode 52
Hibernate Mode 53
Quiet Mode 52
Sleep mode 53
Erase Temporary Data Files
menu 118
erasing hard disk memory 142
erasing non‑volatile memory 142
erasing volatile memory 142
Error reading USB hub. Remove
hub. 203
Ethernet network
preparing to set up for Ethernet
printing 43
Ethernet port 39
Ethernet setup
preparing for an 43
exit bins 79
linking 67
exporting a configuration
using the Embedded Web
Server 20
exterior of the printer
cleaning 145
e‑mail alerts
low supply levels 177
paper jam 177
setting up 177
Index 254
F
factory defaults
restoring 178
FAQ about color printing 235
FCC notices 242, 246
finding more information about
the printer 8
finisher
exit bins 79
finishing features 77
supported paper sizes 77
Finishing menu 127
firmware card
installing 26
flash drive
printing from 82
Flash Drive menu 139
flash drives
supported file types 83
flash memory card
installing 26
troubleshooting 221
font sample list
printing 88
Forms and Favorites
setting up 18
G
General Settings menu 120
Green settings
Eco‑Mode 52
Hibernate Mode 53
Quiet Mode 52
H
hardware options, adding
print driver 42
held jobs 86
printing from a Macintosh
computer 87
printing from Windows 87
Help menu 140
Hibernate Mode
using 53
hiding icons on the home
screen 17
hole punch box
emptying 149
home screen
buttons, understanding 14
hiding icons 17
showing icons 17
home screen buttons
understanding 14
HTML menu 137
I
icons on the home screen
hiding 17
showing 17
icons, printer control panel 13
Image menu 138
importing a configuration
using the Embedded Web
Server 20
Insert hole punch box 204
Insert staple cartridge 203
Install bin [x] 204
installing a memory card 24
installing an Internal Solutions
Port 27
installing on a wireless network
using Windows 44
installing options
order of installation 36
installing printer
on wireless network 44
installing printer hard disk 30
installing printer on a wireless
network
using Macintosh 46
installing printer software
(Windows) 41
installing the 1‑tray module 37
installing the 2,000‑sheet
high‑capacity feeder 37
installing the 3‑tray module 37
installing the tandem‑tray
module 37
internal print server
troubleshooting 222
Internal Solutions Port
changing port settings 49
installing 27
troubleshooting 222
IPv6 menu 106
J
jams
avoiding 179
locating jam areas 179
locations 179
numbers 179
jams, clearing
201–202 paper jams 181
203 paper jam 182
230 paper jam 184
231 paper jam 184
24x paper jam 186
250 paper jam 192
281 paper jam 192
455 staple jam 198
4yy.xx paper jams 194
Job Accounting menu 131
L
labels, paper
tips 85
letterhead
loading, 2000‑sheet
high‑capacity feeder 62
loading, multipurpose
feeder 84
loading, trays 84
light colored line, white line, or
incorrectly colored line appears
on prints 227
linking
exit bins 67
linking exit bins 67
linking trays 67
Load Manual Feeder with
[custom string] 205
Load Manual Feeder with
[custom type name] 205
Load Manual Feeder with [paper
size] 205
Load Manual Feeder with [paper
type] [paper size] 205
Load staples 206
loading
2000‑sheet high‑capacity
feeder 62
520‑sheet tray (standard or
optional) 56
card stock, multipurpose
feeder 64
envelopes, multipurpose
feeder 64
letterhead in 2000‑sheet
high‑capacity feeder 62
multipurpose feeder 64
optional 1,150‑sheet tray 59
optional 850‑sheet tray 59
Index 255
transparencies, multipurpose
feeder 64
loading letterhead
paper orientation 84
loading the standard tray 56
M
maintenance kit
ordering 153
replacing 154
Manual feeder expects [paper
size]. Check [paper source]
guides 206
max speed and max yield
using 81
memory
types installed on printer 141
memory card
installing 24
troubleshooting 221
menu settings page
printing 41
menus
Active NIC 103
AppleTalk 108
Bin Setup 101
Confidential Print 117
Configure MP 96
Custom Bin Names 100
Custom Names 100
Custom Types 100
Default Source 93
diagram of 90
Erase Temporary Data Files 118
Finishing 127
Flash Drive 139
General Settings 120
Help 140
HTML 137
Image 138
IPv6 106
Job Accounting 131
Miscellaneous 116
Network [x] 103
Network Card 105
Network Reports 105
Paper Loading 99
Paper Size/Type 93
Paper Texture 97
Parallel [x] 110
PCL Emul 134
PDF 137
PostScript 133
Quality 129
Reports 102
Security Audit Log 119
Serial [x] 113
Set Date and Time 119
Setup 132
SMTP Setup menu 115
Standard Network 103
Standard USB 109
Substitute Size 97
Supplies 91
TCP/IP 105
Universal Setup 101
Wireless 107
XPS 136
menus diagram 90
Miscellaneous menu 116
mobile device
printing from 81
moving the printer 9, 175
multipurpose feeder
loading 64
N
Network [x] menu 103
Network Card menu 105
network options 22
Network Reports menu 105
network settings
Embedded Web Server 177
network setup page
printing 41
Networking Guide
where to find 177
noise emission levels 242
non‑volatile memory 141
erasing 142
notices 241, 242, 243, 244, 245,
246, 247, 248
O
optional 1,150‑sheet tray
loading 59
optional 850‑sheet tray
loading 59
options
1‑tray module, installing 37
2,000‑sheet high‑capacity
feeder, installing 37
3‑tray module, installing 37
firmware card 26
firmware cards 22
flash memory card 26
Internal Solutions Port,
installing 27
list 22
memory card, installing 24
memory cards 22
network 22
order of installation 36
ports 22
printer hard disk, installing 30
printer hard disk, removing 34
tandem‑tray module,
installing 37
ordering
maintenance kit 153
staple cartridges 153
toner cartridges 152
waste toner bottle 153
ordering photoconductor
units 152
P
paper
characteristics 69
finishing features 77
letterhead 71
preprinted forms 71
recycled 71
selecting 70
storing 72
unacceptable 70, 71
Universal size setting 56
using recycled 51
paper feed troubleshooting
message remains after jam is
cleared 223
paper jams
avoiding 179
paper jams, clearing
201–202 paper jams 181
203 paper jam 182
230 paper jam 184
231 paper jam 184
24x paper jam 186
250 paper jam 192
281 paper jam 192
4yy.xx paper jams 194
Paper Loading menu 99
paper size
setting 56
Index 256
Universal 101
Paper Size/Type menu 93
paper sizes
supported 73
Paper Texture menu 97
paper type
setting 56
paper types
duplex support 75
supported by printer 75
supported by the finisher 75
where to load 75
Parallel [x] menu 110
parts
checking status 151
checking, from printer control
panel 151
checking, using the Embedded
Web Server 151
parts, replacing
maintenance kit 154
PCL Emul menu 134
PDF menu 137
photoconductor unit
replacing 154
photoconductor units
ordering 152
port settings
configuring 49
PostScript menu 133
preparing to set up the printer on
an Ethernet network 43
print driver
hardware options, adding 42
print irregularities 228
print job
canceling, from computer 88
print quality
replacing a photoconductor
unit 154
print quality troubleshooting
black streaks on a page 232
blank pages 224
characters have jagged
edges 224
clipped images 225
fine horizontal lines 225
gray background on prints 226
light colored line, white line, or
incorrectly colored line
appears on prints 227
poor transparency quality 235
print irregularities 228
print is too dark 229
print is too light 230
repeating defects appear on a
page 230
shadow images appear on
prints 225
skewed print 231
solid color pages 232
streaked horizontal lines appear
on prints 233
toner fog or background
shading on the page 233
toner rubs o 234
white streaks on a page 232
print quality, troubleshooting
cleaning the printhead
lenses 145
Print quota exceeded. Print job
canceled. 206
Print quota exceeded. Print job
incomplete. 207
print troubleshooting
error reading flash drive 215
held jobs do not print 216
incorrect characters print 217
incorrect margins 226
jammed pages are not
reprinted 223
job prints from wrong tray 217
job prints on wrong paper 217
jobs do not print 215
Large jobs do not collate 217
multiple‑language PDF files do
not print 215
paper curl 228
paper frequently jams 223
print job takes longer than
expected 216
tray linking does not work 217
unexpected page breaks
occur 218
printer
basic model 10
fully configured 10
minimum clearances 9
moving 9, 175
selecting a location 9
shipping 176
turning on 21
printer configurations 10
printer control panel
factory defaults, restoring 178
using 13
printer hard disk
disposing of 141
encrypting 143
installing 30
removing 34
troubleshooting 221
wiping 142
printer hard disk encryption 143
printer hard disk memory
erasing 142
printer information
where to find 8
printer messages
1565 Emulation error, load
emulation option 214
31.xx Missing or Defective
[color] cartridge 207
32.xx [color] cartridge part
number unsupported by
device 207
34 Incorrect paper size, check
[paper source] 208
34 Incorrect paper type, check
[paper source] 208
35 Insucient memory to
support Resource Save
feature 208
37 Insucient memory for Flash
Memory Defragment
operation 209
37 Insucient memory to
collate job 209
37 Insucient memory, some
Held Jobs were deleted 208
37 Insucient memory, some
held jobs will not be
restored 208
38 Memory full 209
39 Complex page, some data
may not have printed 209
40 [color] invalid refill, change
cartridge 209
51 Defective flash
detected 209
52 Not enough free space in
flash memory for
resources 209
53 Unformatted flash
detected 210
Index 257
54 Network [x] software
error 210
54 Serial option [x] error 210
54 Standard network software
error 210
55 Unsupported option in slot
[x] 210
56 Parallel port [x] disabled 211
56 Serial port [x] disabled 211
56 Standard parallel port
disabled 211
56 Standard USB port
disabled 211
56 USB port [x] disabled 211
57 Configuration change, some
held jobs were not
restored 211
58 Too many disks installed 212
58 Too many flash options
installed 212
58 Too many trays attached 212
59 Incompatible tray [x] 212
61 Remove defective disk 212
62 Disk full 213
80 Replace paper pick rollers in
[paper source] 213
80 Scheduled maintenance
[x] 213
82.xx Replace waste toner
bottle 213
82.xx Waste toner bottle
missing 213
82.xx Waste toner bottle nearly
full 213
84 Replace black pc unit 154
84 Replace color pc units 154
84 unsupported [color]
photoconductor 213
84.xx [color] photoconductor
low 214
84.xx [color] photoconductor
missing 214
84.xx Replace [color]
photoconductor 214
88 Replace [color] cartridge 214
an error has occurred with the
flash drive 201
Bin 2 is unable to lower 201
Change [paper source] to
[custom string] 202
Change [paper source] to
[custom string] load
[orientation] 202
Change [paper source] to
[custom type name] 201
Change [paper source] to
[custom type name] load
[orientation] 202
Change [paper source] to
[paper size] [paper type] 202
Change [paper source] to
[paper size] [paper type] load
[orientation] 202
Check [src] orientation or
guides 203
Close cover [x] 203
Close door [x] 203
Disk corrupted 203
Empty the hole punch box 203
Error reading USB hub. Remove
hub. 203
Insert hole punch box 204
Insert staple cartridge 203
Insert Tray [x] 204
Install bin [x] 204
Load [src] with [custom
string] 204
Load [src] with [custom type
name] 204
Load [src] with [size] 204
Load [src] with [type] [size] 205
Load Manual Feeder with
[custom string] 205
Load Manual Feeder with
[custom type name] 205
Load Manual Feeder with [paper
size] 205
Load Manual Feeder with [paper
type] [paper size] 205
Load staples 206
Manual feeder expects [paper
size]. Check [paper source]
guides 206
Print quota exceeded. Print job
canceled. 206
Print quota exceeded. Print job
incomplete. 207
Remove packaging material,
[area name] 207
Remove paper from [linked set
bin name] 206
Remove paper from all
bins 206
Remove paper from bin [x] 206
Remove paper from standard
output bin 206
Restore held jobs? 207
Some held jobs were not
restored 207
Unsupported camera mode,
unplug camera and change
mode 207
Unsupported disk 207
Unsupported USB device,
please remove 203
Unsupported USB hub, please
remove 203
printer options troubleshooting
2,000‑sheet drawer
problems 221
cannot detect flash memory
card 221
cannot detect printer hard
disk 221
internal print server 222
Internal Solutions Port 222
memory card 221
option does not work 220
paper tray problems 220
USB/parallel interface card 222
printer problems, solving
basic 201
printer software, installing
(Windows) 41
printhead lenses
cleaning 145
printing
black‑and‑
white 80
canceling, from the printer
control panel 88
directory list 88
font sample list 88
from a mobile device 81
from flash drive 82
from Macintosh 80
from Windows 80
max speed and max yield 81
menu settings page 41
network setup page 41
printing a directory list 88
printing a document 80
printing a font sample list 88
printing a menu settings page 41
Index 258
printing a network setup page 41
printing confidential and other
held jobs
from a Macintosh computer 87
from Windows 87
printing from a flash drive 82
printing from a mobile device 81
printing in black and white 80
publications
where to find 8
Q
Quality menu 129
Quiet Mode
print quality
troubleshooting 225
R
recycled paper
using 51, 71
recycling
Lexmark packaging 55
Lexmark products 54
toner cartridges 55
WEEE statement 243
reducing printer noise 52
Remote Operator Panel
setting up 19
Remove packaging material,
[area name] 207
Remove paper from [linked set
bin name] 206
Remove paper from all bins 206
Remove paper from bin [x] 206
Remove paper from standard
output bin 206
removing printer hard disk 34
repeat print jobs 86
printing from a Macintosh
computer 87
printing from Windows 87
replacing
maintenance kit 154
replacing a staple cartridge 167
replacing a toner cartridge 159
replacing supplies
staple cartridge 167
toner cartridge 159
waste toner bottle 162
replacing the waste toner
bottle 162
reports
viewing 178
Reports menu 102
reserve print jobs 86
printing from a Macintosh
computer 87
printing from Windows 87
Restore held jobs? 207
restoring factory default
settings 178
S
safety information 6, 7
Security Audit Log menu 119
selecting a location for the
printer 9
Serial [x] menu 113
serial printing
setting up 49
Set Date and Time menu 119
setting
TCP/IP address 105
setting the exit bin
finisher 79
setting the paper size 56
setting the paper type 56
setting the Universal paper
size 56
setting up e‑mail alerts using the
Embedded Web Server 177
setting up serial printing 49
Setup menu 132
shadow images appear on
prints 225
shipping the printer 176
showing icons on the home
screen 17
Showroom
about 19
Sleep mode
adjusting 53
SMTP Setup menu 115
Some held jobs were not
restored 207
Standard Network menu 103
standard tray
loading 56
Standard USB menu 109
staple cartridge
replacing 167
staple cartridges
ordering 153
staple jam, clearing
455 staple jam 198
statement of volatility 141
status of parts
checking 151
status of supplies
checking 151
storing
paper 72
supplies 151
storing print jobs 86
streaked horizontal lines appear
on prints 233
streaks appear on a page 232
Substitute Size menu 97
supplies
checking status 151
checking, from printer control
panel 151
checking, using the Embedded
Web Server 151
conserving 51
storing 151
using recycled paper 51
Supplies menu 91
supplies, ordering
maintenance kit 153
photoconductor units 152
staple cartridges 153
toner cartridges 152
waste toner bottle 153
supported flash drives 83
supported paper sizes 73
supported paper types and
weights 75
system board
accessing 22
system board cover
reattaching 22
T
tandem‑tray module
installing 37
TCP/IP menu 105
tips
card stock 86
envelopes 85
labels, paper 85
on using letterhead 84
on using transparencies 84
tips on using letterhead 84
Index 259
toner cartridge
replacing 159
toner cartridges
ordering 152
recycling 55
toner darkness
adjusting 80
toner fog or background shading
appears on the page 233
toner rubs o 234
touch screen
buttons, using 15
transparencies
loading 84
loading, multipurpose
feeder 64
tips on using 84
using 84
trays
linking 67
unlinking 67
troubleshooting
A network destination stopped
working or is invalid 219
an application error has
occurred 218
cannot open Embedded Web
Server 238
checking an unresponsive
printer 201
FAQ about color printing 235
Forms are not available or are
not working 219
Scan to Network 218, 219
solving basic printer
problems 201
troubleshooting, display
display is blank 215
display shows only
diamonds 215
troubleshooting, paper feed
message remains after jam is
cleared 223
troubleshooting, print
error reading flash drive 215
held jobs do not print 216
incorrect characters print 217
incorrect margins 226
jammed pages are not
reprinted 223
job prints from wrong tray 217
job prints on wrong paper 217
jobs do not print 215
Large jobs do not collate 217
multiple‑language PDF files do
not print 215
paper curl 228
paper frequently jams 223
print job takes longer than
expected 216
tray linking does not work 217
unexpected page breaks
occur 218
troubleshooting, print quality
black streaks on a page 232
blank pages 224
characters have jagged
edges 224
clipped images 225
fine horizontal lines 225
gray background on prints 226
light colored line, white line, or
incorrectly colored line
appears on prints 227
poor transparency quality 235
print irregularities 228
print is too dark 229
print is too light 230
repeating defects appear on a
page 230
shadow images appear on
prints 225
skewed print 231
solid color pages 232
streaked horizontal lines appear
on prints 233
toner fog or background
shading on the page 233
toner rubs o 234
white streaks on a page 232
troubleshooting, printer options
2,000‑sheet drawer
problems 221
cannot detect flash memory
card 221
cannot detect printer hard
disk 221
internal print server 222
Internal Solutions Port 222
memory card 221
option does not work 220
paper tray problems 220
USB/parallel interface card 222
turning on the printer 21
U
understanding the home
screen 14
Universal Paper Size
setting 56
Universal paper size 101
Universal Setup menu 101
unlinking trays 67
Unsupported camera mode,
unplug camera and change
mode 207
Unsupported USB device, please
remove 203
Unsupported USB hub, please
remove 203
USB port 39
USB printer port 39
USB/parallel interface card
troubleshooting 222
using Eco‑Mode 52
using Hibernate Mode 53
using max speed and max
yield 81
using Quiet Mode 52
using recycled paper 51
using the printer control panel 13
using the touch‑screen
buttons 15
V
verify print jobs 86
printing from a Macintosh
computer 87
printing from Windows 87
viewing
reports 178
virtual display
checking, using Embedded Web
Server 177
volatile memory 141
erasing 142
volatility
statement of 141
W
waste toner bottle
ordering 153
replacing 162
wiping the printer hard disk 142
Wireless menu 107
Index 260
wireless network
configuration information 43
installation, using Macintosh 46
installation, using Windows 44
wireless network setup
in Windows 44
wireless printer setup
in Macintosh 46
X
XPS menu 136
Index 261
… 259

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