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Lexmark C 792 Handleiding

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C790 Series
User's Guide
October 2014 www.lexmark.com
Machine type(s):
5062
Model(s):
210, 230, 235
Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Understanding the printer control panel................................................................................................11
Understanding the home screen................................................................13
Understanding the home screen.............................................................................................................13
Using the touch-screen buttons..............................................................................................................14
Setting up and using the home screen applications....................................17
Finding the IP address of the printer.......................................................................................................17
Finding the IP address of the computer..................................................................................................17
Accessing the Embedded Web Server.....................................................................................................17
Activating the home screen applications................................................................................................18
Exporting and importing a configuration................................................................................................20
Additional printer setup.............................................................................21
Installing internal options........................................................................................................................21
Order of installation................................................................................................................................39
Installing optional trays...........................................................................................................................39
Supported finishing features...................................................................................................................40
Attaching cables......................................................................................................................................42
Verifying printer setup............................................................................................................................43
Setting up the printer software...............................................................................................................44
Setting up wireless printing.....................................................................................................................45
Changing port settings after installing a new network ISP......................................................................50
Setting up serial printing (Windows only)...............................................................................................51
Minimizing your printer's environmental impact........................................52
Saving paper and toner...........................................................................................................................52
Saving energy..........................................................................................................................................53
Recycling..................................................................................................................................................55
Contents 2
Loading paper and specialty media............................................................57
Setting the paper size and type...............................................................................................................57
Configuring Universal paper settings......................................................................................................57
Loading the standard or optional 550‑sheet tray...................................................................................57
Loading the 2000‑sheet high‑capacity feeder.........................................................................................60
Loading the multipurpose feeder............................................................................................................63
Linking and unlinking trays......................................................................................................................65
Paper and specialty media guide................................................................68
Paper guidelines......................................................................................................................................68
Storing paper...........................................................................................................................................70
Supported paper sizes, types, and weights.............................................................................................71
Printing......................................................................................................74
Printing a document................................................................................................................................74
Printing from a flash drive or mobile device...........................................................................................75
Printing specialty documents..................................................................................................................76
Printing confidential and other held jobs................................................................................................79
Printing information pages......................................................................................................................80
Canceling a print job................................................................................................................................81
Understanding the printer menus..............................................................82
Menus list................................................................................................................................................82
Supplies menu.........................................................................................................................................83
Paper menu.............................................................................................................................................84
Reports menu..........................................................................................................................................96
Network/Ports menu...............................................................................................................................97
Security menu.......................................................................................................................................110
Settings menu........................................................................................................................................113
Help menu.............................................................................................................................................133
Securing the memory before moving the printer......................................135
Statement of Volatility..........................................................................................................................135
Erasing volatile memory........................................................................................................................135
Erasing non‑volatile memory................................................................................................................135
Erasing printer hard disk memory.........................................................................................................136
Configuring printer hard disk encryption..............................................................................................136
Contents 3
Maintaining the printer............................................................................138
Cleaning the exterior of the printer......................................................................................................138
Cleaning the printhead lenses...............................................................................................................138
Storing supplies.....................................................................................................................................139
Checking the status of supplies.............................................................................................................140
Ordering supplies..................................................................................................................................140
Replacing supplies.................................................................................................................................142
Moving the printer................................................................................................................................146
Administrative support............................................................................148
Finding advanced networking and administrator information.............................................................148
Using the Embedded Web Server.........................................................................................................148
Checking the virtual display...................................................................................................................148
Checking the status of the printer.........................................................................................................148
Setting up e‑mail alerts.........................................................................................................................149
Viewing reports.....................................................................................................................................149
Restoring factory default settings.........................................................................................................149
Clearing jams............................................................................................151
Avoiding jams........................................................................................................................................151
Understanding jam numbers and locations..........................................................................................151
200 paper jam.......................................................................................................................................153
201 paper jam.......................................................................................................................................153
202–203 paper jams..............................................................................................................................154
230 paper jam.......................................................................................................................................155
231–239 paper jams..............................................................................................................................156
24x paper jam........................................................................................................................................156
250 paper jam.......................................................................................................................................157
400–403 and 460–461 paper jams........................................................................................................158
431–454, and 456–458 paper jams.......................................................................................................159
455 staple jam.......................................................................................................................................159
Troubleshooting.......................................................................................162
Checking an unresponsive printer.........................................................................................................162
Understanding the printer messages....................................................................................................162
Solving printing problems.....................................................................................................................177
Contents 4
Solving home screen application problems...........................................................................................181
Solving option problems........................................................................................................................181
Solving paper feed problems.................................................................................................................184
Solving print quality problems..............................................................................................................185
Solving color quality problems..............................................................................................................196
Embedded Web Server does not open.................................................................................................199
Contacting customer support................................................................................................................199
Notices.....................................................................................................201
Product information..............................................................................................................................201
Edition notice........................................................................................................................................201
Power consumption..............................................................................................................................206
Index........................................................................................................215
Contents 5
Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of
accessories can be easily overloaded by a laser printer and may result in poor printer performance, property
damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Safety information 7
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The guides are
available at
http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available at
http://support.lexmark.com.
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 8
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them too. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 9
1
2
3
4
5
1 152.4 mm (6.0 in.)
2 101.6 mm (4.0 in.)
3 609.6 mm (24.0 in.)
4 381 mm (15.0 in.)
5 304.8 mm (12.0 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
You can configure your basic printer by adding optional trays.
1
2
3
4
7
6
5
Learning about the printer 10
1 Standard exit bin
2 Wire bail
3 Printer control panel
4 Standard 550‑sheet tray
5 Optional 550‑sheet tray
6 Optional 2000‑sheet high‑capacity feeder
7 Multipurpose feeder
Understanding the printer control panel
#
7
1
2
3
4
5
6
Item Description
1 Display Shows the status of the printer
2 Home Lets you navigate back to the home screen
3 Keypad Allows you to enter numbers, letters, or symbols on the printer
4 Sleep Enables Sleep Mode or Hibernate Mode
The following are the statuses of the indicator light and the Sleep button:
• Entering or waking from Sleep Mode—The indicator light is illuminated solid green, Sleep button
is unilluminated.
• Operating in Sleep Mode—The indicator light is illuminated solid green, Sleep button is
illuminated solid amber.
• Entering or waking from Hibernate Mode—The indicator light is illuminated solid green, Sleep
button is illuminated blinking amber.
• Operating in Hibernate Mode—The indicator light is unilluminated, Sleep button is blinking
amber for 1/10 of a second, then go completely unilluminated for 1.9 seconds in pulsing pattern.
The following actions wake the printer from Sleep Mode:
• Touching the screen or any hard button presses.
• Opening an input tray, cover, or door.
• Sending a print job from the computer.
• Performing a Power On Reset (POR) with the main power switch.
Learning about the printer 11
Item Description
5 Indicator light Off—The printer is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.
6 Stop/Cancel Stops all printer activity
Note: A list of options is displayed once Stopped appears on the display.
7 USB port Allows you to connect a USB Bluetooth adapter, or a flash drive to the printer
Note: Only the front USB port supports flash drives.
Learning about the printer 12
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1 2 3 4
5678
Touch To
1 Change Language Change the primary language of the printer.
2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable from within Forms and Favorites.
3 Held Jobs Display all current held jobs.
4 USB or USB
Thumbdrive
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
5 Menus Access printer menus.
Note: These menus are available only when the printer is in the Ready state.
6 Status message bar
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.
7 Status/Supplies
• Display a warning or error message whenever the printer requires intervention to
continue processing.
• Access the messages screen for more information on the message, and how to clear it.
8 Tips Open a context‑sensitive Help information on the touch screen.
Understanding the home screen 13
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Sample touch screen
1 2 3 4
5
67
89
10
Touch To
1 Up arrow
Scroll up.
2 Delete folder
Delete the file you selected.
3 Left arrow
Scroll to the left.
4 Right arrow
Scroll to the right.
5 Right scroll increase
Scroll to another value in increasing order.
Understanding the home screen 14
Touch To
6 Left scroll decrease
Scroll to another value in decreasing order.
7 Down arrow
Scroll down.
8 Accept
Save a setting.
9 Cancel
• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.
10 Back
Navigate back to the previous screen.
Other touch-screen buttons
Touch To
Exit
Exit from the current screen to the home screen.
Radio button
Select or clear an item.
Understanding the home screen 15
Features
Feature Description
Menu trail line:
Menus > Settings > Print Settings >
Number of Copies
A menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and does not become the default
setting.
Attendance message alert
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Warning
If an error condition occurs, then this icon appears.
Understanding the home screen 16
Setting up and using the home screen applications
Notes:
• Your home screen may vary depending on your home screen customization settings, administrative setup, and
active embedded applications. Some applications are supported only in some printer models.
• There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Finding the IP address of the computer
For Windows users
1 In the Run dialog box, type cmd to open the command prompt.
2 Type ipconfig, and then look for the IP address.
For Macintosh users
1 From System Preferences in the Apple menu, select Network.
2 Select your connection type, and then click Advanced > TCP/IP.
3 Look for the IP address.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 17
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2 Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3 Click Submit.
Activating the home screen applications
For detailed information about configuring and using home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
To change the background of the printer home screen using the printer control panel, do the following:
1 From the home screen, navigate to:
Change Background > select background to use
2 Touch .
Forms and Favorites
Icon Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen. For example, you can print the latest version
of a form exactly when you need it. This eliminates inventories of printed forms that can easily become
outdated.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
Setting up and using the home screen applications 18
To configure Forms and Favorites, do the following:
1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
2 Define the bookmarks, and then customize the settings.
3 Click Apply.
To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or
search for forms based on a form number, name, or description.
Eco‑Settings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Showroom
Icon Description
The application lets you create and display a customized slide show on the touch screen of your printer.
You can specify how long each slide is displayed, and images can be loaded either from a flash drive or
through the printer Embedded Web Server.
Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the printer. From your computer screen, you can view the printer status,
release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at
the printer.
To activate Remote Operator Panel, do the following:
1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
2 Select the Enabled check box, and then customize the settings.
3 Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.
Setting up and using the home screen applications 19
Exporting and importing a configuration
You can export configuration settings into a text file, and then import the file to apply the settings to other printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Export or import a configuration file for one or multiple applications.
For one application
a Navigate to:
Settings > Apps > Apps Management > select an application > Configure
b Export or import the configuration file.
Notes:
• If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is
saved.
• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
For multiple applications
a Click Settings > Import/Export.
b Export or import a configuration file.
Note: When importing a configuration file, click Submit to complete the process.
Setting up and using the home screen applications 20
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.
Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code
– PrintCryption
TM
• Printer hard disk
• Lexmark
TM
Internal Solutions Ports (ISP)
– RS‑232‑C Serial ISP
– Parallel 1284‑B ISP
– MarkNet
TM
N8250 802.11 b/g/n Wireless ISP
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
Additional printer setup 21
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to
the printer in the location shown.
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Additional printer setup 22
Note: This task requires a flathead screwdriver.
1 Open the cover.
2 Remove the metal panel.
a Turn the screws on the panel counterclockwise to remove them.
b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it.
3 Use the following illustration to locate the appropriate connectors.
Additional printer setup 23
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1
2
3
4
1 Memory card connector
2 Firmware and flash memory card connectors
3 Internal print server connector
4 Hard disk connector
4 Reattach the system board cover.
Additional printer setup 24
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift
to the right.
b Align and then turn each screw clockwise to tighten.
c Close the cover.
Additional printer setup 25
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
Note: This task requires a flathead screwdriver.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 On the system board, open the memory card connector latches.
Additional printer setup 26
4 Align the notches on the memory card to the ridges on the connector.
1
2
1 Notch
2 Ridge
5 Push the memory card straight into the connector until it clicks into place.
6 Reattach the system board cover.
Additional printer setup 27
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
Note: This task requires a flathead screwdriver.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1 Plastic pins
2 Metal pins
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
Additional printer setup 28
• Be careful not to damage the connectors.
5 Reattach the system board cover.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
4 Remove the printer hard disk.
For more information, see
“Removing a printer hard disk” on page 37.
Additional printer setup 29
5 Remove the metal cover from the ISP opening.
2
1
6 Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place.
Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
Additional printer setup 30
7 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that
any overhanging connectors will pass through the ISP opening in the system board cage.
8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
Additional printer setup 31
9 Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the
thumbscrew.
10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
11 Tighten the long thumbscrew.
Warning—Potential Damage: Do not overtighten the thumbscrew.
12 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 32
13 Reattach the system board cover.
Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Unpack the printer hard disk.
Additional printer setup 33
3 Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
a Using a flathead screwdriver, loosen the screws.
b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
Additional printer setup 34
c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk
until the standoffs are in place.
d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 35
To install a printer hard disk directly on the system board:
a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer
hard disk until the standoffs are in place.
b Use the two provided screws to attach the printer hard disk mounting bracket.
c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 36
4 Reattach the system board cover.
Removing a printer hard disk
Note: This task requires a flathead screwdriver.
Additional printer setup 37
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard
disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling
the cable out.
3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk.
1
2
4 Set the printer hard disk aside.
5 Reattach the system board cover.
Additional printer setup 38
Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Install the printer and any options you have purchased in the following order:
• Caster base
• Optional spacer
• Optional 550‑sheet trays or 2,000‑sheet high‑capacity feeder
• Standard 550‑sheet trays
• Printer
For information on installing a caster base, a 550‑ or 2,000‑sheet optional tray, spacer, or any of the finishers, see the
setup documentation that came with the option.
Installing optional trays
The printer supports the following optional input sources:
• 550‑sheet tray
• 2,000‑sheet high‑capacity feeder
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
1 Unpack the optional tray, and then remove all packing material.
2 Place the tray near the printer.
3 Turn the printer off.
4 Align the printer with the tray, and then lower the printer into place.
Additional printer setup 39
Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the
top down.
1
2
3
1 Standard 550-sheet tray (Tray 1)
2 Optional 550-sheet trays
5 Turn the printer back on.
6 Set the printer software to recognize the optional input source.
For more information, see
“Adding available options in the print driver” on page 44.
Supported finishing features
The printer supports the following finishing features:
• 500‑Sheet Offset Stacker
• 500-Sheet Staple Finisher
• 500-Sheet Staple, Hole Punch Finisher
• 5‑bin mailbox
Additional printer setup 40
2
1
1 Standard bin
2 Finisher bin
Standard bin
• The paper capacity is 500 sheets.
• Finishing options are not supported in this bin.
• Envelopes are routed here.
Finisher bin
• The paper capacity is 500 sheets.
• Envelopes, A5, A6 and statement paper sizes are not supported in this bin.
Paper size Two‑hole punch Three‑ or four‑hole
punch
5‑bin mailbox 500-Sheet Staple
Finisher
A4
A5 X X X
Additional printer setup 41
Paper size Two‑hole punch Three‑ or four‑hole
punch
5‑bin mailbox 500-Sheet Staple
Finisher
Executive
Folio X
JIS B5
Legal
Letter
Statement X X
Universal X X
Envelopes (any size) X X X
Oficio
Attaching cables
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a
power cord, a fax feature, or USB cable, during a lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
Additional printer setup 42
1
2
1 USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.
2 Ethernet port
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option, and then install it again.
• Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then print a
network setup page to verify the network connection. This page also provides important information that aids
network printing configuration.
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Additional printer setup 43
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1 From the home screen, navigate to:
> Reports > Network Setup Page
2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.
Setting up the printer software
Installing the printer
1 Obtain a copy of the software installer package.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Run > type control printers > OK
In Windows 7 or earlier
a Click , or click Start and then click Run.
b Type control printers.
c Press Enter, or click OK.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
Additional printer setup 44
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Setting up wireless printing
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on a wireless network
Notes:
• Make sure your access point (wireless router) is turned on and is working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Additional printer setup 45
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
• Your wireless network is set up and is working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
1
2
Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.
2 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
3 Double‑click the software installer package.
Wait for the installation dialog to appear.
Additional printer setup 46
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
a
Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
7 Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1
Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Additional printer setup 47
1
2
2 Locate the printer MAC address.
a From the printer control panel, navigate to:
> Reports > > Network Setup Page >
or
> Reports > Network Setup Page
b In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Enter the printer information
1
Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.
3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6 From the Embedded Web Server, navigate to the location of the wireless settings information.
Additional printer setup 48
Configure the printer for wireless access
1
Type the network name (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7 From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.
1 Install a printer driver file on the computer:
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
b Double‑click the installer package for the printer.
c Follow the instructions on the computer screen.
d Select a destination, and then click Continue.
e From the Easy Install screen, click Install.
f Type the user password, and then click OK.
All necessary applications are installed in the computer.
g Click Close when the installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan
• System Preferences > Print & Fax
Additional printer setup 49
2 Click +.
3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4 Click the IP tab.
5 Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address field, and then click Add.
b For AppleTalk printing:
Notes:
• Make sure AppleTalk is activated on your printer.
• This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1 From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop‑up menu, select AppleTalk.
6 From the second pop‑up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.
Changing port settings after installing a new network ISP
Notes:
• If the printer has a static IP address, then you do not need to make any changes.
• If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes.
• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network.
For Windows users
1 Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
Additional printer setup 50
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.
Setting up serial printing (Windows only)
After installing the serial or communication (COM) port, configure the printer and the computer.
Note: Serial printing reduces print speed.
1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the settings.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Use the Run dialog box to open the command prompt, and then type devmgmt.msc.
Additional printer setup 51
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser printers. For more information on recycled papers that work well with your printer, see
“Using recycled
paper and other office papers” on page 70.
Conserving supplies
Use both sides of the paper
If your printer model supports two‑sided printing, then you can control whether print appears on one or two sides of
the paper.
Notes:
• Two-sided printing is the default setting in the print driver.
• For a complete list of supported products and countries, go to http://support.lexmark.com.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
setting multiple page printing (N‑Up) for the print job.
Check your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the preview feature to see how the document looks like before you print it.
• Print one copy of the document to check its content and format for accuracy.
Minimizing your printer's environmental impact 52
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 151.
Saving energy
Using Hibernate mode
Hibernate is an ultra‑low‑power saving mode.
Notes:
• Three days is the default amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of
the Sleep button wakes the printer from Hibernate mode.
• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1 From the home screen, navigate to:
> Settings > General Settings
2 Touch Press Sleep Button or Press and Hold Sleep Button.
3 Touch Hibernate > .
Using Eco‑Mode
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Eco‑Mode > select a setting
Use To
Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance
specifications of the printer.
Energy Reduce energy use, especially when the printer is idle.
• Printer engine motors do not start until it is ready to print. You may notice a short delay before the
first page is printed.
• The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper
• Enable the automatic two‑sided (duplex) feature.
• Turn off print log features.
3 Click Submit.
Minimizing your printer's environmental impact 53
Reducing printer noise
Enable Quiet Mode to reduce printer noise.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Quiet Mode > select a setting
Use To
On Reduce printer noise.
Notes:
• Print jobs are processed at a reduced speed.
• Printer engine motors do not start until a document
is ready to print. There will be a short delay before
the first page is printed.
Off Use factory default settings.
Note: This setting supports the performance
specifications of the printer.
3 Click Submit.
Adjusting Sleep mode
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3 Apply the changes.
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading the display, adjust its brightness settings.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings.
Minimizing your printer's environmental impact 54
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Click Submit.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:
1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
Minimizing your printer's environmental impact 55
3 Follow the instructions on the computer screen.
Minimizing your printer's environmental impact 56
Loading paper and specialty media
The selection and handling of paper and specialty media can affect how reliably documents print. For more information,
see
“Avoiding jams” on page 151 and “Storing paper” on page 70.
Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the
multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size
menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
The factory default Paper Type setting is Plain Paper.
Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of Measure
• Portrait Width
• Portrait Height
Notes:
• The largest supported Universal size is 216 x 1219 mm (8.5 x 48 in.).
• The smallest supported Universal size is 76 x 127 mm (3 x 5 in.) and loaded in the multipurpose feeder only.
From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select unit of measure > Portrait Width or Portrait
Height > select width or height >
Loading the standard or optional 550‑sheet tray
The printer has one standard 550‑sheet tray (Tray 1), and may have one or more optional 550‑sheet trays. All 550‑sheet
trays support the same paper sizes and types.
Loading paper and specialty media 57
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1 Pull the tray out.
Notice the size indicators on the bottom of the tray. Use these indicators to help position the length and width
guides.
LTR
LGL
A4
A4
LTR
LGL
Loading paper and specialty media 58
2 Squeeze and then slide the width guide to the correct position for the paper size you are loading.
3 Squeeze and then slide the length guide to the correct position for the paper size you are loading.
Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To
lock, push the button forward when a length has been selected.
3
2
1
4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.
5 Load the paper stack with the recommended print side faceup.
Notes:
• Place the print side facedown for duplex printing.
Loading paper and specialty media 59
• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads faceup with the header on the left side of the tray.
• Place letterheads facedown with the header on the right side of the tray for duplex printing.
• Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the
tray can cause paper jams and possible printer damage.
6 Insert the tray.
7 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded.
Loading the 2000‑sheet high‑capacity feeder
The high‑capacity feeder can hold up to 2,000 sheets of A4‑, letter‑, or legal‑size paper (80 g/m
2
or 20 lb).
Loading paper and specialty media 60
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1 Pull the tray out.
2 Adjust the width guide as necessary.
1
2
3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.
Loading paper and specialty media 61
4 Load paper into the tray with the print side faceup.
ABC
Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading
the tray can cause paper jams.
Notes:
• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads faceup with the header on the left side of the tray.
• Place letterheads facedown with the header on the right side of the tray for duplex printing.
5 Insert the tray.
Loading paper and specialty media 62
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:
• 100 sheets of 75‑g/m
2
(20‑lb) paper
• 10 envelopes
• 75 transparencies
The multipurpose feeder accepts paper or specialty media within the following dimensions:
• Width—89 mm (3.5 in.) to 229 mm (9.02 in.)
• Length—127 mm (5 in.) to 1270 mm (50 in.)
Note: Maximum width and length can be applied only to short-edge feeding.
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.
1 Pull down the multipurpose feeder door.
2 For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended.
3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten
the edges on a level surface.
Loading paper and specialty media 63
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose
feeder until it comes to a stop, and then release the paper pick tab.
1
2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or
the paper pick tab to break.
• Load paper and transparencies with the recommended print side facedown and the short edge entering the
printer first.
• For duplex letterhead printing, place the letterhead faceup and the header entering the printer last.
Loading paper and specialty media 64
• Load envelopes with the flap side up and to the right.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
Notes:
• Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter.
• Load only one size and type of paper at a time.
5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in
the multipurpose feeder, lies flat, and is not bent or wrinkled.
6 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper or specialty media loaded.
Linking and unlinking trays
The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper
feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.
Linking and unlinking trays
1 Open a Web browser, and then type the printer IP address in the address field.
Loading paper and specialty media 65
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the paper size and type settings for the trays you are linking.
• To link trays, make sure the paper size and type for the tray match that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4 Click Submit.
Note: You can also change the paper size and type settings using the printer control panel. For more information,
see
“Setting the paper size and type” on page 57.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer.
The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are
not properly configured.
Linking exit bins
Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source.
The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can purchase
other optional exit bins.
Note: Not all exit bins support every paper size and type.
1 From the home screen, navigate to:
> Paper Menu > Bin Setup
2 Touch the bin or bins you want to link, and then touch Configure Bins > Link.
Creating a custom name for a paper type
1 From the home screen, navigate to:
> Paper Menu > Custom Names
2 Type a custom paper type name, and then apply the changes.
3 Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
Assign a custom paper type name to a tray when linking or unlinking trays.
1 Open a Web browser, and then type the printer IP address in the address field.
Loading paper and specialty media 66
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user‑defined custom names.
4 Click Submit.
Using the printer control panel
1
From the home screen, navigate to:
> Paper Menu > Custom Types
2 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user‑defined custom names.
3 Touch Submit.
Loading paper and specialty media 67
Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 176‑g/m
2
(16 to 47‑lb) bond grain long. Paper lighter than
60 g/m
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m
2
(20‑lb)
bond grain long paper. For paper smaller than 182 x 257 mm (7 x 10 in.), we recommend 90‑g/m
2
(24‑lb) or heavier
paper.
Note: Duplex is supported only for 75–176‑g/m
2
(20–47‑lb) bond paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, the toner cannot fuse to it properly. If paper is
too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–135‑g/m
2
(16–36‑lb) bond paper, grain long paper is recommended. For papers heavier than 135 g/m
2
, grain
short is recommended.
Paper and specialty media guide 68
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
2
(16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Paper and specialty media guide 69
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or
releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating
that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement
can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much
rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very
well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Paper and specialty media guide 70
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and weights of
paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
Supported paper sizes
Measurements apply to one‑sided printing only. For two‑sided printing, the minimum size is 139.7 x 210 mm
(5.50 x 8.27 in.).
Paper size Dimensions Standard
550‑sheet tray
(Tray 1)
Optional
550‑sheet tray
Optional
2,000‑sheet
tray
Multipurpose
feeder
Duplexer
A4 210 x 297 mm
(8.27 x 11.7 in.)
A5 148 x 210 mm
(5.83 x 8.27 in.)
X
A6 105 x 148 mm
(4.13 x 5.83 in.)
XXX X
JIS B5 182 x 257 mm
(7.17 x 10.1 in.)
X
Letter 215.9 x 279.4 mm
(8.5 x 11 in.)
Legal 215.9 x 355.6 mm
(8.5 x 14 in.)
Executive 184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Oficio (México) 215.9 x 340.4 mm
(8.5 x 13.4 in.)
X
Folio 215.9 x 330.2 mm
(8.5 x 13 in.)
X
Statement 139.7 x 215.9 mm
(5.5 x 8.5 in.)
X
1
This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the application.
Paper and specialty media guide 71
Paper size Dimensions Standard
550‑sheet tray
(Tray 1)
Optional
550‑sheet tray
Optional
2,000‑sheet
tray
Multipurpose
feeder
Duplexer
Universal
Note: Turn off
size sensing to
support
universal sizes
that are close to
standard media
sizes.
76.2 x 76.2 mm
(3 x 3 in.) to
215.9 x 355.6
mm (8.5 x 14 in.)
XXX
X
76.2 x 76.2 mm
(3 x 3 in.) to
215.9 x 914.4
mm (8.5 x 36 in.)
XXX
X
76.2 x 76.2 mm
(3 x 3 in.) to
215.9 x 1219.2
mm (8.5 x 48 in.)
XXX
X
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
XXX
X
9 Envelope 98.4 x 226.1 mm
(3.875 x 8.9 in.)
XXX
X
Com 10
Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
XXX
X
DL Envelope 110 x 220 mm
(4.33 x 8.66 in.)
XXX
X
C5 Envelope 162 x 229 mm
(6.38 x 9.01 in.)
XXX
X
B5 Envelope 176 x 250 mm
(6.93 x 9.84 in.)
XXX
X
Other Envelope
1
85.7 x 165 mm to
215.9 x 355.6 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)
XXX X
1
This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the application.
Supported paper types and weights
The printer supports 60–176 g/m
2
(16–47 lb) paper weights for one‑sided printing. Two‑sided printing is supported on
64–176 g/m
2
(17–47 lb) paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guide 72
Paper type Standard
550‑sheet tray
(Tray 1)
Optional
550‑sheet tray
Optional
2,000‑sheet tray
Multipurpose
feeder
Duplexer
Paper
• Plain
• Recycled
• Glossy
• Heavy Glossy
• Bond
• Letterhead
• Preprinted
• Colored
• Light
• Heavy
• Rough/Cotton
• Custom Type [x]
Card stock X
Transparencies
1, 2
XXX X
Labels
3
• Paper
• Vinyl
X
Envelopes
4
XXX X
1
This media is supported only in the multipurpose feeder.
2
Do not use inkjet or 3M CG3710 transparencies.
3
Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged
vinyl label usage may reduce fuser life. For more information, see the Card Stock & Label Guide available on the Lexmark
Web site at
http://support.lexmark.com.
4
Use envelopes that lie flat when individually placed facedown on a table.
Paper and specialty media guide 73
Printing
Printing a document
Printing a document
1 From the printer control panel, set the paper type and size to match the paper loaded.
2 Send the print job:
For Windows users
a
With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust the settings, if necessary.
d Click OK > Print.
For Macintosh users
a
Customize the settings in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the paper loaded.
3 Click OK.
b Customize the settings in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options pop‑up menus, adjust the settings, if necessary.
Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or
select the appropriate tray or feeder.
3 Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
1 From the home screen, navigate to:
> Settings > Print Settings > Quality Menu
2 Adjust the toner darkness setting, and then save the changes.
Printing 74
Printing from a flash drive or mobile device
Printing from a flash drive
Notes:
• Before printing an encrypted PDF file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.
2 From the printer control panel, touch the document you want to print.
Printing 75
3 Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:
• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.
Supported flash drives and file types
Flash drive File type
• Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
• SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
• Hi‑Speed USB flash drives must support the Full‑Speed standard. Devices supporting only USB
low‑speed capabilities are not supported.
• USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS
(New Technology File System) or any other file system are not supported.
Documents:
• .pdf
• .xps
Images:
• .dcx
• .gif
• .JPEG
• .jpg
• .bmp
• .pcx
• .TIFF
• .tif
• .png
Printing from a mobile device
To download a compatible mobile printing application, visit www.lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
Printing specialty documents
Tips on using letterhead
• Use letterhead designed specifically for laser printers.
• Print samples on the letterhead being considered for use before buying large quantities.
• Before loading letterhead, flex the sheets to prevent them from sticking together.
• Observe proper page orientation.
Printing 76
Source Print side Paper orientation
– Standard 550‑sheet tray
– Optional 550‑sheet tray
– Optional 2000‑sheet
high‑capacity feeder
Preprinted letterhead design is placed
faceup.
The top edge of the sheet with the logo is
placed at the left side of the tray.
Duplex (two‑sided) printing
from trays
Preprinted letterhead design is placed
facedown.
The top edge of the sheet with the logo is
placed at the right side of the tray.
Multipurpose feeder (simplex
printing)
Preprinted letterhead design is placed
facedown.
The top edge of the sheet with the logo
should enter the multipurpose feeder
first.
Multipurpose feeder (duplex
printing)
Preprinted letterhead design is placed
faceup.
The top edge of the sheet with the logo
should enter the multipurpose feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable
for laser printers.
Tips on using transparencies
• Print a test page on the transparencies being considered for use before buying large quantities.
• Feed transparencies from the multipurpose feeder only.
• From the Paper menu, set the MP Feeder Type to Transparency.
• Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures
of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, flex the stack to prevent sheets from sticking together.
• We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the
envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For best performance, use envelopes made from 90‑g/m
2
(24‑lb bond) paper or 25% cotton. All‑cotton envelopes
must not exceed 70‑g/m
2
(20‑lb bond) weight.
• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist.
– Are stuck together or damaged in any way.
– Have windows, holes, perforations, cutouts, or embossing.
– Have metal clasps, string ties, or folding bars.
– Have an interlocking design.
Printing 77
– Have postage stamps attached.
– Have any exposed adhesive when the flap is in the sealed or closed position.
– Have bent corners.
– Have rough, cockle, or laid finishes.
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dual‑sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at
http://support.lexmark.com.
When printing on labels:
• Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
• From the Paper menu, set the Paper Type to Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)
without releasing hazardous emissions.
Printing 78
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control
panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Print job type Description
Confidential Confidential lets you hold print jobs in the computer until you enter the PIN from
the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Verify Verify lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is
automatically deleted from the printer memory once all copies are printed.
Reserve Reserve allows the printer to store print jobs for printing at a later time. The print
jobs are held until deleted from the Help Jobs menu.
Repeat Repeat prints and stores print jobs in the printer memory for reprinting.
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve
jobs are held in the printer until you delete them.
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.
5 Click OK or Print.
Printing 79
6 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
Printing information pages
Printing a font sample list
1 From the home screen, navigate to:
> Reports > Print Fonts
2 Touch PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Printing 80
Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press on the keypad.
2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press
on the keypad, then touch Resume to return to the home screen.
Canceling a print job from the computer
For Windows users
1 Open the printers folder, and then select your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.
Printing 81
Understanding the printer menus
Menus list
Supplies Paper Menu Reports Settings
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Fuser
Transfer Module
Staples
Hole Punch Box
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Custom Names
Custom Bin Names
Universal Setup
Bin Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Asset Report
General Settings
Flash Drive Menu
Print Settings
Setup Menu
Finishing Menu
Quality Menu
Job Accounting Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
Security Network/Ports Help
Miscellaneous Security Settings
Confidential Print
Erase Temporary Data Files
Security Audit Log
Set Date and Time
Active NIC
Standard Network or Network [x]
*
Standard USB
Parallel [x]
Serial [x]
SMTP Setup
Print All Guides
Color Quality
Print Quality
Printing Guide
Media Guide
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
*
Depending on the printer setup, this menu appears as Standard Network, Network [x], or Wireless Network.
Understanding the printer menus 82
Supplies menu
Menu item Description
Cyan Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the cyan print cartridge
Magenta Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the magenta print cartridge
Yellow Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the yellow print cartridge
Black Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the black print cartridge
Waste Toner Bottle
Near Full
Replace
Missing
OK
Shows the status of the waste toner bottle
Understanding the printer menus 83
Menu item Description
Fuser
Early Warning
Low
Replace
Missing
OK
Shows the status of the fuser
Transfer module
Early Warning
Low
Replace
Missing
OK
Shows the status of the transfer module
Staple Cartridge
Early Warning
Low
Replace
Missing
OK
Shows the status of the staple cartridge
Hole Punch Box
Near Full
Replace
Missing
OK
Shows the status of the hole punch box
Paper menu
Default Source menu
Menu item Description
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Sets a default paper source for all print jobs
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP feeder must be set to Cassette for
MP feeder to appear as a menu setting.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the print job continues using the linked tray.
Understanding the printer menus 84
Paper Size/Type menu
Menu item Description
Tray [x] Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
JIS B5
Specifies the paper size loaded in each tray
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• For trays with automatic size sensing, only the size detected by the
hardware appears.
• If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job uses the linked tray.
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded in each tray
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.
• If available, a user‑defined name will appear instead of Custom Type [x].
• Use this menu item to configure automatic tray linking.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 85
Menu item Description
MP Feeder Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
A4
A5
A6
JIS B5
Specifies the paper size loaded in the multipurpose feeder
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu item.
MP Feeder Type
Custom Type [x]
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Specifies the type of paper loaded in the multipurpose feeder
Notes:
• Custom Type [x] is the factory default setting.
• From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu item.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 86
Menu item Description
Manual Paper Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
A6
JIS B5
Specifies the size of the paper being manually loaded
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
7 3/4 Envelope
9 Envelope
Specifies the size of the envelope being manually loaded
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]
Specifies the type of envelope being manually loaded
Note: Envelope is the factory default setting.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 87
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
First
Determines when the printer selects paper from the multipurpose feeder
Notes:
• Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
• Manual sets the multipurpose feeder only for manual feed print jobs.
• First configures the multipurpose feeder as the primary paper source.
Substitute Size menu
Menu item Description
Substitute Size
All Listed
Off
Statement/A5
Letter/A4
Substitutes a specified paper size if the requested paper size is not available
Notes:
• All Listed is the factory default setting. All available size substitutions are
allowed.
• Off indicates no size substitutions are allowed.
• Setting a size substitution lets a print job continue without a Change
Paper message appearing.
Paper Texture menu
Menu item Description
Plain Texture
Normal
Rough
Smooth
Specifies the relative texture of the plain paper loaded
Note: Normal is the factory default setting.
Card Stock Texture
Normal
Rough
Smooth
Specifies the relative texture of the card stock loaded
Notes:
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Transparency Texture
Normal
Rough
Smooth
Specifies the relative texture of the transparencies loaded
Note: Normal is the factory default setting.
Recycled Texture
Normal
Rough
Smooth
Specifies the relative texture of the recycled paper loaded
Note: Normal is the factory default setting.
Understanding the printer menus 88
Menu item Description
Glossy Texture
Normal
Rough
Smooth
Specifies the relative texture of the glossy paper loaded
Note: Normal is the factory default setting.
Heavy Glossy Texture
Normal
Rough
Smooth
Specifies the relative texture of the glossy paper loaded
Note: Normal is the factory default setting.
Labels Texture
Normal
Rough
Smooth
Specifies the relative texture of the labels loaded
Note: Normal is the factory default setting.
Vinyl Labels Texture
Normal
Rough
Smooth
Specifies the relative texture of the vinyl labels loaded
Note: Normal is the factory default setting.
Bond Texture
Rough
Smooth
Normal
Specifies the relative texture of the bond paper loaded
Note: Rough is the factory default setting.
Envelope Texture
Normal
Rough
Smooth
Specifies the relative texture of the envelopes loaded
Note: Normal is the factory default setting.
Rough Envelope Texture
Rough
Specifies the relative texture of the envelopes loaded
Note: Rough is the factory default setting.
Letterhead Texture
Normal
Rough
Smooth
Specifies the relative texture of the letterhead loaded
Note: Normal is the factory default setting.
Preprinted Texture
Normal
Rough
Smooth
Specifies the relative texture of the preprinted paper loaded
Note: Normal is the factory default setting.
Colored Texture
Normal
Rough
Smooth
Specifies the relative texture of the colored paper loaded
Note: Normal is the factory default setting.
Light Texture
Normal
Rough
Smooth
Specifies the relative texture of the paper loaded
Note: Normal is the factory default setting.
Understanding the printer menus 89
Menu item Description
Heavy Texture
Normal
Rough
Smooth
Specifies the relative texture of the paper loaded
Note: Normal is the factory default setting.
Rough/Cotton Texture
Rough
Specifies the relative texture of the cotton paper loaded
Note: Rough is the factory default setting.
Custom [x] Texture
Normal
Rough
Smooth
Specifies the relative texture of the custom paper loaded
Notes:
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Paper Weight menu
Menu item Description
Plain Weight
Normal
Heavy
Light
Specifies the relative weight of the plain paper loaded
Note: Normal is the factory default setting.
Card Stock Weight
Normal
Heavy
Light
Specifies the relative weight of the card stock loaded
Notes:
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Transparency Weight
Normal
Heavy
Light
Specifies the relative weight of the transparencies loaded
Note: Normal is the factory default setting.
Recycled Weight
Normal
Heavy
Light
Specifies the relative weight of the recycled paper loaded
Note: Normal is the factory default setting.
Glossy Weight
Normal
Heavy
Light
Specifies the relative weight of the glossy paper loaded
Note: Normal is the factory default setting.
Heavy Glossy Weight
Heavy
Specifies the relative weight of the glossy paper loaded
Note: Heavy is the factory default setting.
Labels Weight
Normal
Heavy
Light
Specifies the relative weight of the labels loaded
Note: Normal is the factory default setting.
Understanding the printer menus 90
Menu item Description
Vinyl Labels Weight
Normal
Heavy
Light
Specifies the relative weight of vinyl labels loaded
Note: Normal is the factory default setting.
Bond Weight
Normal
Heavy
Light
Specifies the relative weight of the bond paper loaded
Note: Normal is the factory default setting.
Envelope Weight
Normal
Heavy
Light
Specifies the relative weight of the envelopes loaded
Note: Normal is the factory default setting.
Rough Envelope Weight
Heavy
Light
Normal
Specifies the relative weight of the envelopes loaded
Note: Heavy is the factory default setting.
Letterhead Weight
Normal
Heavy
Light
Specifies the relative weight of the letterhead loaded
Note: Normal is the factory default setting.
Preprinted Weight
Normal
Heavy
Light
Specifies the relative weight of the preprinted paper loaded
Note: Normal is the factory default setting.
Colored Weight
Normal
Heavy
Light
Specifies the relative weight of the colored paper loaded
Note: Normal is the factory default setting.
Light Weight
Light
Specifies the relative weight of the paper loaded
Note: Light is the factory default setting.
Heavy Weight
Heavy
Specifies the relative weight of the paper loaded
Note: Heavy is the factory default setting.
Rough/Cotton Weight
Normal
Heavy
Light
Specifies the relative weight of the cotton paper loaded
Note: Normal is the factory default setting.
Custom [x] Weight
Normal
Heavy
Light
Specifies the relative weight of the custom paper loaded
Notes:
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Understanding the printer menus 91
Paper Loading menu
Menu item Description
Card Stock Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Card Stock as the paper type
Note: Off is the factory default setting.
Recycled Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Recycled as the paper type
Note: Off is the factory default setting.
Glossy Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Glossy as the paper type
Note: Off is the factory default setting.
Heavy Glossy Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy Glossy as the paper type
Note: Off is the factory default setting.
Labels Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Labels as the paper type
Note: Off is the factory default setting.
Vinyl Labels Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Vinyl Labels as the paper type
Note: Off is the factory default setting.
Bond Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Bond as the paper type
Note: Off is the factory default setting.
Letterhead Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Letterhead as the paper type
Note: Off is the factory default setting.
Preprinted Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Preprinted as the paper type
Note: Off is the factory default setting.
Colored Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Colored as the paper type
Note: Off is the factory default setting.
Light Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Light as the paper type
Note: Off is the factory default setting.
Notes:
• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.
• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.
Understanding the printer menus 92
Menu item Description
Heavy Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy as the paper type
Note: Off is the factory default setting.
Rough/Cotton Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Rough or Cotton as the paper type
Note: Off is the factory default setting.
Custom [x] Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Custom [x] as the paper type
Notes:
• Off is the factory default setting.
• Custom [x] Loading is available only if the custom paper type is
supported.
Notes:
• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.
• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.
Custom Types menu
Menu item Description
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Associates a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined Custom Name created from the Embedded
Web Server or from MarkVision
TM
Professional
Notes:
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Understanding the printer menus 93
Custom Names menu
Menu item Definition
Custom Name [x]
[none]
Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.
Custom Bin Names menu
Menu Item Description
Standard Bin Specifies a custom name for the Standard Bin
Bin [x] Specifies a custom name for Bin [x]
Universal Setup menu
These menu items are used to specify the height and width of the Universal paper size. The Universal paper size is a
user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support
for duplex printing and printing multiple pages on one sheet.
Menu item Description
Units of Measure
Inches
Millimeters
Identifies the unit of measure
Note: Inches is the US factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–48 inches
76–1219 mm
Sets the portrait width
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the US factory default setting. 216 mm is the
international factory default setting.
• The width can be increased in 0.01‑inch or in 1‑mm increments.
Portrait Height
3–48 inches
76–1219 mm
Sets the portrait height
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. 356 mm is the
international factory default setting.
• The height can be increased in 0.01‑inch or in 1‑mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum width supported in the tray.
Understanding the printer menus 94
Bin Setup menu
Menu item Description
Output Bin
Standard Bin
Bin [x]
Specifies the default exit bin
Note: Standard Bin is the factory default setting.
Configure Bins
Mailbox
Link
Mail Overflow
Link Optional
Type Assignment
Specifies configuration options for exit bins
Notes:
• Mailbox is the factory default setting. This setting
treats each bin as a separate mailbox.
• Link configures all available bins as one large exit bin.
• Mail Overflow assigns an overflow bin when the
mailbox bins become full.
• Link Optional links together all available exit bins
except the standard bin and only appears when at
least two optional bins are installed.
• Type Assignment assigns each paper type to an exit
bin or linked bin set.
• Bins assigned the same name are automatically
linked unless Link Optional is selected.
Overflow Bin
Standard Bin
Bin [x]
Specifies an alternate exit bin when a designated bin is full
Note: Standard Bin is the factory default setting.
Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Glossy Bin
Heavy Glossy Bin
Labels Bin
Vinyl Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Paper Bin
Heavy Paper Bin
Rough/Cotton Bin
Custom [x] Bin
Selects an exit bin for each supported paper type
Select from the following options for each type:
Disabled
Standard Bin
Bin [x]
Note: Disabled is the factory default setting.
Understanding the printer menus 95
Reports menu
Reports menu
Use To
Menu Settings Page Print a report containing information about paper loaded in trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information.
Device Statistics Print a report containing printer statistics such as supply information and details
about printed pages.
Network Setup Page Print a report containing information about the network printer settings, such as
the TCP/IP address.
Note: This menu appears only in network printers or printers connected to
print servers.
Network [x] Setup Page Print a report containing information on network printer settings, such as the
TCP/IP address information.
Notes:
• This menu item is available only when more than one network option is
installed.
• This menu item appears only in network printers or in printers connected
to print servers.
Profiles List Print a list of profiles stored in the printer.
Print Fonts
PCL Fonts
PostScript Fonts
Print a report in English of all the fonts available for the printer language currently
set in the printer.
Note: A separate list is available for PCL and PostScript emulations. Each
emulation report contains print samples and information about the available
fonts for each language.
Print Demo
Demo Page
[list of available demo pages]
Print demo files that are available in the RIP code, the flash option, and the disk
option.
Asset Report Print a report containing asset information including the printer serial number
and model name. The report contains text and UPC bar codes that can be scanned
into an asset database.
Understanding the printer menus 96
Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
[list of available network cards]
Notes:
• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.
Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 97
Menu item Description
Network Buffer
Auto
3KB to [maximum size allowed]
Sets the size of the network input buffer
Notes:
• Auto is the factory default setting.
• The value can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:
• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Displays and sets the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Understanding the printer menus 98
Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports or
Network Reports
Menu item Description
Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card
Menu item Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed Lets you view the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
Job Timeout
0
10–225
Sets the amount of time in seconds before a network print job is canceled
Note: 90 seconds is the factory default setting.
Banner Page
Off
On
Allows the printer to print a banner page
Note: Off is the factory default setting.
TCP/IP menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > TCP/IP
Note: This menu is available only in network models or printers attached to print servers.
Menu item Description
Activate
On
Off
Activates TCP/IP
Note: On is the factory default setting.
Set Hostname Lets you set the current TCP/IP hostname
Note: This can be changed only from the Embedded Web Server.
Understanding the printer menus 99
Menu item Description
IP Address Lets you view or change the current TCP/IP address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask Lets you view or change the current TCP/IP netmask
Gateway Lets you view or change the current TCP/IP gateway
Enable DHCP
On
Off
Specifies the DHCP address and parameter assignment setting
Note: On is the factory default setting.
Enable RARP
On
Off
Specifies the RARP address assignment setting
Note: On is the factory default setting.
Enable BOOTP
On
Off
Specifies the BOOTP address assignment setting
Note: On is the factory default setting.
Enable AutoIP
Yes
No
Specifies the Zero Configuration Networking setting
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Enables the built-in FTP server, which allows you to send files to the printer using File
Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.
Note: Yes is the factory default setting.
WINS Server Address Lets you view or change the current WINS server address
Enable DDNS
Yes
No
Lets you view or change the current DDNS setting
Note: Yes is the factory default setting.
Enable mDNS
Yes
No
Lets you view or change the current mDNS setting
Note: Yes is the factory default setting.
DNS Server Address Lets you view or change the current DNS server address
Enable HTTPS
Yes
No
Lets you view or change the current HTTPS setting
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to any of the following:
• Network/Ports menu > Standard Network > Standard Network Setup >IPv6
• Network/Ports menu > Network [x] > Network [x] Setup > IPv6
Understanding the printer menus 100
Note: This menu is available only in network printers or printers that are attached to print servers.
Use To
Enable IPv6
On
Off
Enable IPv6 in the printer.
Note: On is the factory default setting.
Auto Configuration
On
Off
Specify whether or not the network adapter accepts the automatic IPv6
address configuration entries provided by a router.
Note: On is the factory default setting.
Set Hostname Set the host name.
Note: These settings can be changed only from the Embedded Web
Server.
View Address
View Router Address
Enable DHCPv6
On
Off
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless
Menu item Description
WPS PBC Mode Lets you connect the printer to a wireless network by pressing buttons on
both the printer and the access point (wireless router) within a given
period of time
WPS PIN Mode Lets you connect the printer to a wireless network by using a PIN on the
printer and entering it into the wireless settings of the access point
WPS Auto Detect
Disable
Enable
Automatically detects the connection method that an access point with
WPS uses— WPS Push Button Configuration (PBC) or WPS Personal
Identification Number (PIN)
Note: Disable is the factory default setting.
Network Mode
Ad hoc
Infrastructure
Specifies the network mode
Notes:
• Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.
• Infrastructure lets the printer access a network using an access
point.
Compatibility
802.11b/g/n
802.11n
802.11b/g
Specifies the wireless standard for the wireless network
Note: The 802.11b/g/n is the factory default setting.
Understanding the printer menus 101
Menu item Description
Choose Network
[list of available networks]
Lets you select an available network for the printer to use
View Signal Quality Lets you view the quality of the wireless connection
View Security Mode Lets you view the encryption method that a wireless network uses
Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless
network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer
necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.
AppleTalk menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > AppleTalk
• Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use To
Activate
Yes
No
Enable or disable AppleTalk support.
Note: No is the factory default setting.
View Name Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded Web
Server.
View Address Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded Web
Server.
Set Zone
[list of zones available on the network]
Provide a list of AppleTalk zones available on the network.
Note: The default zone for the network is the factory default setting.
Standard USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
Understanding the printer menus 102
Menu item Description
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
USB Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the USB input buffer
Notes:
• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.
• The USB buffer size value can be changed in 1-KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
• Off is the factory default setting.
• On buffers jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Understanding the printer menus 103
Menu item Description
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Parallel [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 104
Menu item Description
Parallel Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the parallel input buffer
Notes:
• Auto is the factory default setting.
• Disabled turns off job buffering. Any print jobs already buffered on the printer
hard disk are printed before normal processing resumes.
• The parallel buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
Off
Enables bidirectional communication through the parallel port
Notes:
• On is the factory default setting.
• Off disables parallel port negotiation.
Protocol
Fastbytes
Standard
Specifies the parallel port protocol
Notes:
• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
• Standard tries to resolve parallel port communication problems.
Honor Init
Off
On
Determines if the printer honors printer hardware initialization requests from the
computer
Notes:
• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off
Determines if the parallel port data is sampled on the leading or trailing edge of a
strobe
Note: On is the factory default setting.
Understanding the printer menus 105
Menu item Description
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Serial [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
Understanding the printer menus 106
Menu item Description
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.
• When set to On, the printer performs NPA processing. If the data is not in NPA
format, it is rejected as bad data.
• When set to Off, the printer does not perform NPA processing.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Serial Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the serial input buffer
Notes:
• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the disk are
printed before normal processing is resumed.
• The serial buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Serial Buffer, disable or reduce
the size of the parallel, serial, and network buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
• Off is the factory default setting. The printer does not buffer print jobs on the
printer hard disk.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR
Selects the hardware and software handshaking settings for the serial port
Notes:
• DTR is the factory default setting.
• DTR/DSR is a hardware handshaking setting.
• XON/XOFF is a software handshaking setting.
• XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.
Understanding the printer menus 107
Menu item Description
Robust XON
Off
On
Determines whether the printer communicates availability to the computer
Notes:
• Off is the factory default setting.
• This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800
Specifies the rate at which data can be received through the serial port
Notes:
• 9600 is the factory default setting.
• 138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.
Data Bits
8
7
Specifies the number of data bits sent in each transmission frame
Note: 8 is the factory default setting.
Parity
None
Ignore
Even
Odd
Sets the parity for serial input and output data frames
Note: None is the factory default setting.
Honor DSR
Off
On
Determines whether the printer uses the DSR Signal
Notes:
• Off is the factory default setting.
• DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. The electrical noise can cause stray characters to
print. Set this to On to prevent stray characters from printing.
SMTP Setup menu
Menu item Description
Primary SMTP Gateway Specifies SMTP server gateway and port information
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
Understanding the printer menus 108
Menu item Description
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying to
send an e‑mail
Note: 30 seconds is the factory default setting.
Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by the
printer
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
• Disabled is the factory default setting.
• When the Negotiate setting is used, the SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specifies the type of user authentication required for scan to e‑mail
privileges
Note: “No authentication required” is the factory default setting.
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials to send an e-mail.
Notes:
• None is the factory default setting for Device and User‑Initiated
E‑mail.
• Device Userid and Device Password are used to log in to the SMTP
server when Use Device SMTP Credentials is selected.
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E‑mail address & Password
Prompt User
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Understanding the printer menus 109
Security menu
Miscellaneous Security Settings menu
Menu item Description
Login Restriction
Login failures
1–10
Failure time frame
1–60
Lockout time
1–60
Panel Login Timeout
1–900
Remote Login Timeout
1–120
Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:
• “Login failures” specifies the number of failed login attempts before users are
locked out. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. 5 minutes is the factory
default setting.
• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. 5 minutes is the factory default setting.
• Panel Login Timeout specifies how long the printer remains idle on the home
screen before automatically logging the user off. 30 seconds is the factory
default setting.
• Remote Login Timeout specifies how long a remote interface (for example, a
Web page) can remain idle before automatically logging the user off. 10
minutes is the factory default setting.
Confidential Print menu
Menu item Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Notes:
• This menu appears only if a formatted, non-defective printer hard disk is installed.
• Once the limit is reached, the print job for that user name and that PIN are deleted.
Confidential Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential print job stays in the printer before it is deleted
Notes:
• If the Job Expiration setting is changed while confidential print jobs reside on the
printer RAM or printer hard disk, then the expiration time for those print jobs does not
change to the new default value.
• If the printer is turned off, then all confidential jobs held in printer RAM are deleted.
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs
Note: Off is the factory default setting.
Understanding the printer menus 110
Menu item Description
Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs needing verification
Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs for printing at a later time
Note: Off is the factory default setting.
Erase Temporary Data Files menu
Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by the file
system. All permanent data on the hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only when a formatted, working hard disk is installed.
Use To
Wiping Mode
Off
Auto
Manual
Specify the mode for erasing temporary data files.
Note: Auto is the factory default setting.
Automatic Method
Single pass
Multi‑pass
Specify a method for automatic disk wiping.
Notes:
• Single pass is the factory default setting.
• Highly confidential information should be erased using only the Multiple pass
method.
Manual Method
Single pass
Multi‑pass
Specify a method for manual disk wiping.
Note: Single pass is the factory default setting.
Scheduled Method
Single pass
Multi‑pass
Specify a method for a scheduled disk wiping.
Note: Single pass is the factory default setting.
Understanding the printer menus 111
Security Audit Log menu
Menu item Description
Export Log Enables an authorized user to export the audit log
Notes:
• To export the audit log from the printer control panel, a flash drive must be
attached to the printer.
• From the Embedded Web Server, the audit log can be downloaded to a
computer.
Delete Log
Yes
No
Specifies whether audit logs are deleted
Note: “Yes” is the factory default setting.
Configure Log
Enable Audit
No
Yes
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specifies whether and how audit logs are created
Notes:
• Enable Audit determines if events are recorded in the secure audit log and
remote syslog. No is the factory default setting.
• Enable Remote Syslog determines if logs are sent to a remote server. No is the
factory default setting.
• Remote Syslog Facility determines the value used to send logs to the remote
syslog server. 4 is the factory default setting.
• With the security audit log activated, the severity value of each event is
recorded. 4 is the factory default setting.
Set Date and Time menu
Menu item Description
Current Date and Time Shows the current date and time settings for the printer
Manually Set Date and Time
[input date/time]
Notes:
• Date and Time is set in YYYY-MM-DD HH:MM format.
• Manually setting the date and time sets Enable NTP to Off.
Time Zone
[list of time zones]
Note: GMT is the factory default setting.
Automatically observe DST
On
Off
Note: On is the factory default setting. This uses the applicable Daylight Saving
Time associated with the Time Zone setting.
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Notes:
• On is the factory default setting.
• The setting is turned off if you manually set the date and time.
Understanding the printer menus 112
Settings menu
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text appearing on the Embedded Web
Server, Local Printer Settings for Windows, or Printer Settings for
Macintosh.
Note: Not all languages are available for all models. You may
need to install special hardware for some languages.
Eco‑Mode
Off
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
• Off is the factory default setting. This resets the printer to
its factory default settings.
• Energy minimizes the power used by the printer.
Performance may be affected, but print quality is not.
• Energy/Paper minimizes the use of power, paper, and
specialty media.
• Paper minimizes the amount of paper and specialty media
needed for a print job. Performance may be affected, but
print quality is not.
Quiet Mode
Off
On
Minimize the printer noise.
Note: Off is the factory default setting.
Run Initial setup
Yes
No
Run the setup wizard.
Understanding the printer menus 113
Use To
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key 1
Specify the language for the control panel keyboard.
Paper Sizes
U.S.
Metric
Specify the unit of measurement for paper sizes.
Notes:
• U.S. is the factory default setting.
• The initial setting is determined by your country or region
selection in the initial setup wizard.
Understanding the printer menus 114
Use To
Displayed Information
Left side
Right side
Custom Text [x]
[x] Toner
Fuser
Transfer Module
Specify what is displayed in the upper corners of the home screen.
For the Left side and Right side menus, select from the following
options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:
• IP Address is the factory default setting for Left side.
• Date/Time is the factory default setting for Right side.
Displayed Information
Waste Toner Bottle
Paper Jam
Load Paper
Service Errors
Customize the displayed information for certain menus.
Select from the following options:
Display
No
Yes
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Note: No is the factory default setting for Display.
Home screen customization
Change language
Search Held Jobs
Held jobs
USB Drive
Profiles and Solutions
Bookmarks
Jobs by user
Remote Operator Panel
Background and Idle Screen
Showroom
Forms and Favorites
Eco‑Settings
Change the icons that appear on the home screen.
For each icon, select from the following options:
Display
Do Not Display
Understanding the printer menus 115
Use To
Date Format
[MM‑DD‑YYYY]
[DD‑MM‑YYYY]
[YYYY‑MM‑DD]
Format the date.
Note: MM‑DD‑YYYY is the U.S. factory default setting.
DD‑MM‑YYYY is the international factory default setting.
Time Format
12 hour
24 hour
Format the time.
Note: 12 hour is the factory default setting.
Screen Brightness
20–100
Specify the brightness of the display.
Note: 100 is the factory default setting.
Error Lighting
On
Off
Determine if indicator lights blink when the printer encounters
errors.
Note: On is the factory default setting.
Audio Feedback
Button Feedback
On
Off
Volume
1–10
Set the audio volume for the buttons.
Notes:
• On is the factory default setting for Button Feedback.
• 5 is the factory default setting for Volume.
Show Bookmarks
Yes
No
Specify whether bookmarks are displayed from the Held Jobs
area.
Note: Yes is the factory default setting.
Web Page Refresh Rate
30–300
Specify the number of seconds between Embedded Web Server
refreshes.
Note: 120 is the factory default setting.
Contact Name Specify a contact name for the printer.
Location Specify the location of the printer.
Note: The location is stored on the Embedded Web Server.
Alarms
Alarm Control
Cartridge Alarm
Staple Alarm
Hole Punch Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
Off
Single
Continuous
Notes:
• Single is the factory default setting for Alarm Control and
Cartridge Alarm. This sounds several short beeps.
• Off is the factory default setting for Staple Alarm and Hole
Punch Alarm.
• Continuous repeats several short beeps at a regular
interval.
Understanding the printer menus 116
Use To
Timeouts
Standby Mode
Disabled
1–240
Set the amount of time before the printer enters a lower power
state.
Note: 15 minutes is the factory default setting.
Timeouts
Sleep Mode
Disabled
1–240
Set the amount of time the printer waits after a job is printed
before it goes into a reduced power state.
Notes:
• 20 minutes is the factory default setting.
• Lower settings conserve more energy, but may require
longer warm‑up times.
• Select the lowest setting if the printer shares an electrical
circuit with room lighting.
• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print.
Timeouts
Hibernate Timeout
Disabled
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Set the amount of time the printer waits before it enters
Hibernate mode.
Note: 3 days is the factory default setting.
Timeouts
Screen Timeout
15–300
Set the amount of time before the display returns to a Ready
state.
Note: 30 seconds is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time the printer waits to receive an end‑of‑job
message before canceling the rest of the print job.
Notes:
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page is
printed, and then the printer checks to see if any new print
jobs are waiting.
• Print Timeout is available only when using PCL emulation.
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time the printer waits for additional data
before canceling a print job.
Notes:
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation.
Understanding the printer menus 117
Use To
Print Recovery
Auto Continue
Disabled
5–255
Let the printer automatically continue printing from certain
offline situations when these are not resolved within the specified
time period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
Auto
On
Off
Specify whether the printer reprints jammed pages.
Notes:
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Successfully print a page that may not have printed otherwise.
Notes:
• Off is the factory default setting. This prints a partial page
when there is not enough memory to print the whole page.
• On sets the printer to process the whole page so the entire
page prints.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to hibernate mode when there is an active
Ethernet connection.
Note: Do Not Hibernate is the factory default setting.
Press Sleep Button
Sleep
Hibernate
Do Nothing
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Sleep is the factory default setting.
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a long
press of the Sleep button.
Note: Do Nothing is the factory default setting.
Factory Defaults
Do Not Restore
Restore Now
Restore the printer factory default settings.
Notes:
• Do Not Restore is the factory default setting.
• Restore Now sets all printer settings to the factory default
settings except for the Network/Ports menu settings. All
downloads stored in the RAM are deleted.
Understanding the printer menus 118
Flash Drive menu
Menu item Description
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Paper Source
Tray [x]
MP Feeder
Manual Paper
Manuel Envelope
Sets a default paper source for all print jobs
Note: Tray 1 (standard tray) is the factory default setting.
Color
Color
Black Only
Generates color outputs
Note: Color is the factory default setting.
Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)
Stacks the pages of a print job in sequence when printing multiple copies
Note: On is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Specifies whether prints are on one side or on both sides of the paper
Note: 1 sided is the factory default setting.
Staple
Off
On
Specifies whether prints are stapled
Notes:
• Off is the factory default setting.
• This menu appears only when a stapler is installed.
Hole Punch
Off
On
Specifies whether prints have punched holes
Notes:
• Off is the factory default setting.
• This menu appears only when a puncher is installed.
Hole Punch Mode
2 holes
3 holes
4 holes
Determines the type of punch finishing performed on a printed output
Notes:
• 3 holes is the US factory default setting. 4 holes is the international factory
default setting.
• This menu appears only when a puncher is installed.
Duplex Binding
Long Edge
Short Edge
Defines the way duplex pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Understanding the printer menus 119
Menu item Description
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page document
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a paper
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
Paper Saver Border
None
Solid
Prints a border on each page image when using Paper Saver Border
Note: None is the factory default setting.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images when using Paper Saver Ordering
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Sheet Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Manual Feeder to appear as a menu setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Understanding the printer menus 120
Setup menu
Use To
Printer Language
PCL Emulation
PS Emulation
Set the default printer language.
Notes:
• PS Emulation is the factory default setting. PS Emulation uses
a PS interpreter for processing print jobs.
• PCL Emulation uses a PCL interpreter for processing print
jobs.
• This does not prevent a software program from sending print
jobs that use another printer language.
Print Area
Normal
Fit To Page
Whole Page
Set the logical and physical printable area.
Note: Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image.
Printer Usage
Max Yield
Max Speed
Set color toner use in printing.
Note: Max Yield is the factory default setting.
Black Only Mode
On
Off
Set the printer to print text and graphics using only the black toner
cartridge.
Notes:
• Off is the factory default setting.
• This does not affect the ability of the printer to generate
color output from flash drive print jobs.
Resource Save
On
Off
Specify how the printer handles temporary downloads, such as
fonts and macros stored in the RAM, when the printer receives a
job that requires more than the available memory.
Note: Off is the factory default setting. This sets the printer to
retain the downloads only until memory is needed. Downloads
are deleted in order to process print jobs.
Print All Order
Alphabetical
Oldest First
Newest First
Specify the order in which confidential and held jobs are printed
when Print All is selected.
Note: Alphabetical is the factory default setting.
Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk
cannot be read/write‑ or write‑protected.
Menu item Description
Job Accounting Log
Off
On
Determines if the printer creates a log of the print jobs it receives
Note: Off is the factory default setting.
Understanding the printer menus 121
Menu item Description
Job Accounting Utilities Lets you print and delete log files or export them to a flash drive
Accounting Log Frequency
Monthly
Weekly
Determines how often a log file is created
Note: Monthly is the factory default setting.
Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Determines how the printer responds when the frequency threshold expires
Note: None is the factory default setting.
Disk Near Full Level
1–99
Off
Specifies the maximum size of the log file before the printer executes the Disk Near
Full Action
Note: 5MB is the factory default setting.
Disk Near Full Action
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when the printer hard disk is nearly full
Notes:
• None is the factory default setting.
• The value defined in Disk Near Full Level determines when this action is
triggered.
Disk Full Action
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when disk usage reaches the maximum limit
(100MB)
Note: None is the factory default setting.
URL to Post Logs Determines where the printer posts job accounting logs
E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs
Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.
Understanding the printer menus 122
Finishing menu
Menu item Description
Sides (Duplex)
1 sided
2 sided
Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
Notes:
• 1 sided is the factory default setting.
• You can set 2‑sided printing from the software program. For Windows users,
click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop‑up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999
Specifies the default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
• Off is the factory default setting.
• On stacks the print job in sequence.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette for Manual
Feeder to appear as a menu setting.
Understanding the printer menus 123
Menu item Description
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a paper
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page document
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
Paper Saver Border
None
Solid
Prints a border on each page image
Note: None is the factory default setting.
Staple Job
Off
On
Specifies whether prints are stapled
Note: This menu appears only when a stapler is installed.
Hole Punch
Off
On
Specifies whether prints have punched holes
Note: This menu appears only when a puncher is installed.
Hole Punch Mode
2 holes
3 holes
4 holes
Determines the type of punch finishing performed on a print
Notes:
• 3 holes is the US factory default setting. 4 holes is the international factory
default setting.
• This menu appears only when a puncher is installed.
Offset Pages
None
Between Copies
Between Jobs
Offsets pages at certain instances
Notes:
• None is the factory default setting.
• Between Copies offsets each copy of a print job if Collate is set to On. If Collate
is set to Off, then each set of printed pages are offset, such as all page 1's and
all page 2's.
• Between Jobs sets the same offset position for the entire print job regardless
of the number of copies printed.
• This menu appears only when a stapler is installed.
Understanding the printer menus 124
Quality menu
Menu item Description
Print Mode
Color
Black Only
Specifies whether images are printed in monochrome grayscale or in color
Notes:
• Color is the factory default setting.
• The printer driver is capable of overriding this setting.
Color Correction
Auto
Off
Manual
Adjusts the color output on the printed page
Notes:
• Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.
• Manual allows customization of color tables using the settings available from the
Manual Color menu.
• Due to the differences in additive and subtractive colors, certain colors that
appear on computer screens are impossible to duplicate on a printed page.
Print Resolution
4800 CQ
1200 dpi
Specifies the printed output resolution
Notes:
• 4800 CQ is the factory default setting.
• 1200 dpi provides the highest resolution output, and increases gloss.
Toner Darkness
1–5
Lightens or darkens the printed output
Notes:
• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
• If Print Mode is set to Black Only, a setting of 5 increases toner density and
darkness for all print jobs.
• If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Enhance Fine Lines
Off
On
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
• Off is the factory default setting.
• You can set this option from the software program. For Windows users, click
File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the print
dialog and pop‑up menus.
• To set this option using the Embedded Web Server, type the network printer IP
address in a browser window.
Color Saver
Off
On
Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:
• Off is the factory default setting.
• On overrides Toner Darkness settings.
Understanding the printer menus 125
Menu item Description
RGB Brightness
‑6 to 6
Adjusts brightness in color outputs
Notes:
• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
RGB Contrast
0–5
Adjusts contrast in color outputs
Notes:
• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
RGB Saturation
0–5
Adjusts saturation in color outputs
Notes:
• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
Adjusts color in printed output by increasing or decreasing the amount of toner used
for each color
Note: 0 is the factory default setting.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer
Notes:
• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.
• From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.
Understanding the printer menus 126
Menu item Description
Manual Color
RGB Image
sRGB Display
Display—True Black
sRGB Vivid
Off
Vivid
RGB Text
sRGB Vivid
Off
Vivid
sRGB Display
Display—True Black
RGB Graphics
sRGB Vivid
Off
Vivid
sRGB Display
Display—True Black
Customizes the RGB color conversions
Notes:
• sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business
graphics and text.
• Vivid applies a color conversion table that produces brighter, more saturated
colors.
• Display—True Black applies a color conversion table that uses only black toner for
neutral gray colors.
Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off
Customizes the CMYK color conversions
Notes:
• US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.
• Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color
output.
• Vivid CMYK increases color saturation for the US CMYK color conversion table.
Spot Color Replacement Provides the capability to assign specific CMYK values to named spot colors
Color Adjust Initiates a recalibration of color conversion tables and allows the printer to make
adjustments for color variations in output
Notes:
• Calibrating starts when the menu is selected. Calibrating appears on the
display until the process is finished.
• Color variations in output sometimes result from changeable conditions such as
room temperature and humidity. Color adjustments are made on printer
algorithms. Color alignment is also recalibrated in this process.
Understanding the printer menus 127
Utilities menu
Use To
Format Flash
Yes
No
Format the flash memory.
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:
• Yes deletes all data stored in flash memory.
• No cancels the format request.
• Flash memory refers to the memory added by installing a flash memory card in
the printer.
• The flash memory option card must not be read/write‑ or write‑protected.
• This menu item appears only when a non‑defective flash memory card is
installed.
Activate Hex Trace Assist in isolating the source of a print job problem.
Notes:
• When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
• To exit or deactivate Hex Trace, turn off or reset the printer.
Coverage Estimator
Off
On
Provide an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
XPS menu
Menu item Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
PDF menu
Menu item Description
Scale to Fit
No
Yes
Scales page content to fit the selected paper size
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
Understanding the printer menus 128
PostScript menu
Use To
Print PS Error
On
Off
Print a page containing the PostScript error.
Note: Off is the factory default setting.
Lock PS Startup Mode
On
Off
Allow users to disable the SysStart file.
Note: Off is the factory default setting.
Image Smoothing
On
Off
Enhance the contrast and sharpness of low‑resolution images and smoothen
their color transitions.
Notes:
• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
PCL Emul menu
Menu item Description
Font Source
Resident
Disk
Download
Flash
All
Specifies the set of fonts used by the Font Name menu item
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded in RAM.
• Flash and Disk settings show all fonts resident in that option. Make sure
the flash option is properly formatted and is not read/write‑, or
password‑protected.
• Download shows all the fonts downloaded in RAM.
• All shows all fonts available to any option.
Font Name
RO Courier
Identifies a specific font and where it is stored
Note: RO Courier is the factory default setting. The RO Courier format shows
the font name, font ID, and storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.
Symbol Set
10U PC‑8
12U PC‑850
Specifies the symbol set for each font name
Notes:
• 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international
factory default setting.
• A symbol set is a set of alphabetical and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
Understanding the printer menus 129
Menu item Description
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed‑space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01‑cpi increments.
• For non‑scalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on a page
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
Specifies the number of lines that print on each page
Notes:
• 60 is the US factory default setting. 64 is the international default setting.
• The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4‑size paper
Notes:
• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
Off
On
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
Off
On
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Understanding the printer menus 130
Menu item Description
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
• Off is the factory default setting.
• None ignores the Select Paper Feed command. This selection is displayed
only when it is selected by the PCL 5e interpreter.
• 0–199 allows a custom setting to be assigned.
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
Understanding the printer menus 131
HTML menu
Menu Item Description
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do not
specify a font.
Menu item Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Scale
1–400%
Scales the default font for HTML documents
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Note: Portrait is the factory default setting.
Understanding the printer menus 132
Menu item Description
Margin Size
8–255 mm
Sets the page margin for HTML documents
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Backgrounds
Print
Do Not Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.
Invert
Off
On
Inverts bi‑tonal monochrome images
Notes:
• Off is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left
Scales the image to fit the selected paper size
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Help menu
Menu item Description
Print All Guides Prints all the guides
Color Quality Provides information about solving color quality issues
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other specialty media
Media Guide Provides a list of the paper sizes supported in trays and feeders
Understanding the printer menus 133
Menu item Description
Print Defects Guide Provides a template for determining the cause of repeating print quality defects,
and lists settings that can be used to adjust print quality
Menu Map Provides a list of the control panel menus and settings
Information Guide Provides help in locating additional information
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides information about ordering supplies
Understanding the printer menus 134
Securing the memory before moving the printer
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory (RAM) to
temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to
store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered
data, simply turn off the printer.
Erasing non‑volatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following these
steps:
1 Turn off the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the
progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe All Settings appears.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4 Navigate to:
Back > Exit Config Menu
Securing the memory before moving the printer 135
The printer will perform a power‑on reset, and then return to normal operating mode.
Erasing printer hard disk memory
Notes:
• Some printer models may not have a printer hard disk installed.
• Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left
by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1 Turn off the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar
appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe Disk appears, and then select one of the following:
• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.
4 Press the up or down arrow button until Yes appears, and then proceed with disk wiping.
Notes:
• A status bar will indicate the progress of the disk wiping task.
• Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable
for other user tasks.
5 Navigate to:
Back > Exit Config Menu
The printer will perform a power‑on reset, and then return to normal operating mode.
Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen.
Using the Embedded Web Server
1 From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is
installed.
2 From the Disk encryption menu, select Enable.
Securing the memory before moving the printer 136
Notes:
• Enabling disk encryption will erase the content of the printer hard disk.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
3 Click Submit.
Using the printer control panel
1 Turn off the printer.
2 Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.
3 Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4 Touch Yes to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will
return to the Enable/Disable screen.
Notes:
• Do not turn off the printer during the encryption process. Doing so may result in loss of data.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5 Touch Back, and then Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.
Securing the memory before moving the printer 137
Maintaining the printer
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove paper from the standard exit bin.
3 Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4 Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the paper support and standard exit bin are dry before beginning a new print job.
Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.
1 Open the front door.
2 Remove all print cartridges.
Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage
the photoconductor.
Maintaining the printer 138
3 Locate the four printhead lenses.
4 Clean the lenses using compressed air.
Warning—Potential Damage: Do not touch the printhead lenses.
5 Reinstall the print cartridges.
6 Close the front door.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
Maintaining the printer 139
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
From the home screen, touch Status/Supplies > View Supplies.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Device Status.
The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where you purchased
the printer.
The Lexmark Return Program lets you purchase Lexmark supplies at a discounted price in exchange for your agreement
to use the supplies only once and return them only to Lexmark for remanufacturing or recycling.
Ordering a print cartridge
When 88 [color] cartridge low or 88 [color] cartridge nearly low appears, order a new
cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard. Extremely low print coverage (less than 1.25%) for
extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion
of toner.
Maintaining the printer 140
Part name Lexmark Return Program Cartridge Regular cartridge
Cyan Print Cartridge
Cyan Extra High Yield Print Cartridge
C792A1CG
C792X1CG
C792A2CG
C792X2CG
Magenta Print Cartridge
Magenta Extra High Yield Print Cartridge
C792A1MG
C792X1MG
C792A2MG
C792X2MG
Yellow Print Cartridge
Yellow Extra High Yield Print Cartridge
C792A1YG
C792X1YG
C792A2YG
C792X2YG
Black Print Cartridge
Black Extra High Yield Print Cartridge
C792A1KG
C792X1KG
C792A2KG
C792X2KG
Ordering a fuser or a transfer module
When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears, order a replacement
fuser or a transfer module.
When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new
transfer module. For installation information, see the documentation that came with the part.
Part name Part number
Fuser 40X7102 (100 volts)
40X7100 (115 volts)
40X7101 (230 volts)
Transfer Module 40X7103
Ordering a waste toner bottle
When 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82 Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name Part number
Waste toner bottle C792X77G
Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part name Part number
Staple Cartridges–3 pack
(Since a pack contains 5,000 staples, a 3‑pack contains 15,000 staples.)
25A0013
Maintaining the printer 141
Ordering a cleaning kit
Use the wet and dry wipes from the cleaning kit to clean the touch screen.
Part name Part number
Cleaning kit (wet and dry wipes) 40X0392
Replacing supplies
Replacing a print cartridge
1 Open the front door.
2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine.
Maintaining the printer 142
3 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for
shipping.
4 Unpack a new print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
1
2
Maintaining the printer 143
5 Shake the new cartridge front‑to‑back and side‑to‑side to evenly distribute the toner.
6 Remove the red packing strip from the new cartridge.
7 Insert the new cartridge into the printer, and then push the green handle back in place.
Note: Make sure the cartridge is fully pushed in.
Maintaining the printer 144
8 Close the front door.
Replacing the waste toner bottle
Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not
continue printing until the waste toner bottle is replaced.
1 Remove the replacement waste toner bottle from its shipping box, and then unpack it.
2
1
2 Open the printer front door, and then open tray 1.
3 Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.
1
2
1
4 Place the waste toner bottle in the recycling bag.
Maintaining the printer 145
5 Place the bag into the shipping box you removed the replacement part from.
2
1
6 Peel the recycling label off, and place it on the shipping box.
1 2
7 Insert the new waste toner bottle into the printer.
2
2
1
8 Close tray 1, and then close the front door.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
Maintaining the printer 146
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 147
Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server —
Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Using the Embedded Web Server
If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including:
• Viewing a virtual display of the printer control panel
• Checking the status of the printer supplies
• Configuring printer settings
• Configuring network settings
• Viewing reports
To access the Embedded Web Server for your printer:
1 Type the printer IP address into the address field of your Web browser.
Notes:
• If you do not know the IP address of the printer, then print a network setup page, and then locate the IP
address in the TCP/IP section.
• If you are using a proxy server, then temporarily disable it to load the Embedded Web Server correctly.
2 Press Enter.
Checking the virtual display
1 Open an Embedded Web Server associated with your printer.
Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Check the virtual display that appears in the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel, showing printer messages.
Checking the status of the printer
1 Type the printer IP address into the address field of your Web browser.
Administrative support 148
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Device Status.
The device status shows the following:
• Paper tray settings
• Level of toner in the print cartridge
• Percentage of life remaining in the maintenance kit
• Capacity measurements of certain printer parts
Setting up e‑mail alerts
Configure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to be changed
or added, or when there is a paper jam.
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E‑mail Alert Setup.
4 Select the items for notification, and type the e‑mail addresses.
5 Click Submit.
Note: For information on setting up the e‑mail server, contact your system support person.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, network, and supplies.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Reports, and then click the type of report you want to view.
Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings.
Administrative support 149
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
Administrative support 150
Clearing jams
Avoiding jams
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. To resolve any paper jam message,
you must clear all jammed paper from the paper path.
Clearing jams 151
6
5
4
1
2
3
Area Jam numbers What to do
1200‑239 Open side door, and then remove the jammed paper.
224xOpen side door of the specified tray, and then remove the jammed paper.
3250Remove all paper from the multipurpose feeder, and then remove the jammed paper.
4400‑403,
460‑461
Open the Horizontal Transport Unit (HTU) door, and then remove the jammed paper.
5431‑458 Push the button to slide the finisher or mailbox to the right, open the finisher or mailbox door,
and then remove the jammed paper.
6455Open staple door, remove the staple cartridge, and then remove the jammed staple.
Clearing jams 152
200 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.
201 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Determine where the jam is located, and then remove it:
a If paper is inside the fuser unit, then open the fuser access door.
1
2
b Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.
Clearing jams 153
202–203 paper jams
If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Paper jam in the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 If paper is visible inside the fuser unit, then open the fuser access door.
1
2
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
4 Close the side door.
Paper jam under the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 If paper is visible under the fuser, then firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.
Clearing jams 154
230 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Slide the latch to open the duplex cover.
1
2
3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.
Clearing jams 155
231–239 paper jams
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Slide the latch to open the duplex cover.
1
2
3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.
24x paper jam
Paper jam in Tray 1
1 Open the side door.
2 Grasp the jammed paper on each side, and then gently pull it out.
3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.
Clearing jams 156
Paper jam in the optional trays
1 Open the side door of the specified optional tray.
2 Grasp the jammed paper on each side, and then gently pull it out.
3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.
250 paper jam
1 Push the paper pick tab, and then remove all paper from the multipurpose feeder.
1
2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the
paper pick tab to break.
Clearing jams 157
2 Grasp the jammed paper on each side, and then gently pull it out.
1
2
Note: Make sure all paper fragments are removed.
3 Reload paper into the multipurpose feeder, and then adjust the paper guides.
4 From the printer control panel, touch Continue, jam cleared.
400–403 and 460–461 paper jams
1 Open the paper transport unit door.
2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the paper transport unit door.
4 From the printer control panel, touch Continue, jam cleared.
Clearing jams 158
431–454, and 456–458 paper jams
1 Push the button, and then slide the output finisher or mailbox to the right.
1
2
2 Open the finisher or mailbox access door.
3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 Close the finisher or mailbox access door.
5 Slide the finisher or mailbox to the left until it clicks in place.
6 From the printer control panel, touch Continue, jam cleared.
455 staple jam
1 Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher.
Clearing jams 159
2 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.
1
2
3 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
Clearing jams 160
4 Close the staple guard.
5 Press down on the staple guard until it clicks into place.
6 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place.
7 Close the stapler door.
8 From the printer control panel, touch Continue, jam cleared.
Clearing jams 161
Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electrical equipment plugged into the outlet is working.
• The printer is turned on.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.
Understanding the printer messages
Adjusting color
Wait for the process to complete.
An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:
• Remove and reinsert the flash drive.
• If the error message remains, the flash memory may be defective and require replacement.
Change [paper source] to [custom type name]
Try one or more of the following:
• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
• Touch Cancel job to cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Troubleshooting 162
• Touch Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
• Touch Cancel job to cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
• Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type]
Try one or more of the following:
• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
• Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:
• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
• Touch Cancel job to cancel the print job.
Close paper transport cover
Close the paper transport unit cover or door.
Close left side door
Close the left side door of the printer.
Troubleshooting 163
Close [tray] door
Close the specified tray door.
Close finisher side door
Close the side door of the finisher.
Close finisher top cover
Close the top cover of the finisher.
Close front door
Close the front door of the printer.
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Disk near full. Securely clearing disk space.
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a hard disk with higher capacity.
Disk problem
The printer hard disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Empty the hole punch box
1 Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.
2 Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.
Troubleshooting 164
Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.
Insert staple cartridge
Try one or more of the following:
• Insert a staple cartridge.
• Touch Continue to clear the message and print without using the staple finisher.
Insert Tray [x]
Insert the specified tray into the printer.
Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.
Install bin [x]
Try one or more of the following:
• Install the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the specified bin.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.
Install envelope feeder
Try one or more of the following:
• Install the envelope feeder:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the envelope feeder.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.
Troubleshooting 165
Install Tray [x]
Try one or more of the following:
• Install the specified tray:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the specified tray.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.
Load [src] with [custom type name]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
• Cancel the print job.
Load [src] with [custom string]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
• Cancel the print job.
Load [src] with [size]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
• Cancel the print job.
Troubleshooting 166
Load [src] with [type] [size]
Try one or more of the following:
• Load the specified paper in the tray or feeder.
• Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
• Cancel the print job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
• Touch Automatically select paper to use the paper loaded in the tray.
• Cancel the print job.
Load Manual Feeder with [custom string]
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
• Touch Automatically select paper to use the paper loaded in the tray.
• Cancel the print job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
• Touch Automatically select paper to use the paper loaded in the tray.
• Cancel the print job.
Load staples
Try one or more of the following:
• Replace the specified staple cartridge in the finisher.
• Touch Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.
• Touch Cancel job to cancel the print job.
Troubleshooting 167
Paper changes needed
Try one or more of the following:
• Touch Use current supplies to clear the message and continue printing.
• Cancel the current print job.
Reattach bin [x]
Try one or more of the following:
• Turn the printer off and then back on.
• Reattach the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bin.
4 Reattach the bin.
5 Connect the power cord to a properly grounded electrical outlet.
6 Turn the printer back on.
• Remove the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bin.
4 Contact Customer Support.
• Touch Continue to clear the message and print without using the specified bin.
Reattach bin [x] – [y]
Try one or more of the following:
• Turn the printer off and then back on.
• Reattach the specified bins:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bins.
4 Reattach the bins.
5 Connect the power cord to a properly grounded electrical outlet.
6 Turn the printer back on.
• Remove the specified bins:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bins.
4 Contact Customer Support.
• Touch Continue to clear the message and print without using the specified bins.
Troubleshooting 168
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from all bins
Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing.
Remove paper from [linked set bin name]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove packaging material, [area name]
Remove any remaining packaging material from the specified location.
Restore held jobs?
Try one or more of the following:
• Touch Restore to restore all held jobs stored on the printer hard disk.
• Touch Do not restore if you do not want any print jobs to be restored.
Slide finisher to the left
Slide the mailbox or finisher to the left until it clicks into place.
Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.
Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.
Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.
Troubleshooting 169
31.xx Missing or defective [color] cartridge
Try one or more of the following:
1 Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.
2 Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.
32.xx [color] cartridge part number unsupported by device
1 Remove the unsupported print cartridge, and then install a supported one.
For instructions on removing a print cartridge, touch More Information.
2 Touch Continue to clear the message.
34 Incorrect paper size, open [src]
Try one or more of the following:
• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.
• Touch Continue to clear the message and print using a different tray.
• Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
• Make sure the Print Properties or Print dialog settings have the correct paper size and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
• Cancel the print job.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
• Touch Continue to disable Resource Save and continue printing.
• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
• Install additional memory.
36 Printer service required
Touch Continue to clear the message or contact customer support.
Troubleshooting 170
37 Insufficient memory to collate job
Try one or more of the following:
• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
• Cancel the current print job.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
• Touch Continue to stop the defragment operation and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Touch Continue to clear the message.
38 Memory full
Try one or more of the following:
• Touch Continue to clear the message.
• Cancel the current print job.
• Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.
40 [color] invalid refill, change cartridge
Replace the specified cartridge to continue printing.
Troubleshooting 171
51 Defective flash detected
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
• Touch Continue to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Serial option [x] error
Try one or more of the following:
• Check that the serial cable is connected properly and is the correct one for the serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and on the host computer.
• Touch Continue to continue printing.
• Turn the printer power off and then back on to reset the printer.
54 Standard network software error
Try one or more of the following:
• Touch Continue to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
54 Network [x] software error
Try one or more of the following:
• Touch Continue to continue printing.
• Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
• Upgrade (flash) the network firmware in the printer.
Troubleshooting 172
55 Unsupported option in slot [x]
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
56 Parallel port [x] disabled
Try one or more of the following:
• Touch Continue to clear the message.
The printer discards any data received through the parallel port.
• Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port [x] disabled
Try one or more of the following:
• Touch Continue to clear the message.
The printer discards any data received through the serial port.
• Make sure the Serial Buffer menu is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
• Touch Continue to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buffer menu item is not set to Disabled.
56 Standard parallel port disabled
Try one or more of the following:
• Touch Continue to clear the message.
The printer discards any data received through the parallel port.
• Make sure the Parallel Buffer menu item is not set to Disabled.
56 USB port [x] disabled
Try one or more of the following:
• Touch Continue to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buffer menu is not set to Disabled.
Troubleshooting 173
57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:
• The printer firmware has been updated.
• Paper input options needed for the print job were removed.
• The print job was created using data from a device in the USB port and the device is no longer in the USB port.
• The printer hard disk contains print jobs that were stored while installed in a different printer model.
Touch Continue to clear the message.
58 Input config error
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check if all tray configurations are correct. Remove unnecessary trays if needed.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
58 Too many bins attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional bins.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
58 Too many disks installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess disks.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
58 Too many flash options installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.
Troubleshooting 174
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
58 Too many trays attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
59 Incompatible output bin [x]
Try one or more of the following:
• Remove the specified output bin.
• Touch Continue to clear the message and continue printing without using the specified output bin.
61 Remove defective disk
Try one or more of the following:
• Remove the defective printer hard disk.
• Install a different printer hard disk before performing any operations that require a printer hard disk.
62 Disk full
Try one or more of the following:
• Touch Continue to clear the message and continue processing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a printer hard disk with larger capacity.
80.xx Fuser near life warning
1 Order a replacement fuser immediately.
2 When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement
part.
3 Touch Continue to clear the message and continue printing.
80.xx Fuser life warning
• Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the
instruction sheet that came with the replacement part.
• Touch Continue to clear the message and continue printing.
Troubleshooting 175
80.xx Replace fuser
Replace the fuser using the instruction sheet that came with the replacement part.
80.xx Fuser missing
1 Replace the fuser, following the instruction sheet that came with the replacement part.
2 Touch Continue to clear the message and continue printing.
82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.
1 Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.
82.xx Replace waste toner bottle
1 Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.
82.xx Waste toner bottle missing
Reinsert the waste toner bottle into the printer.
83.xx Transfer module life warning
1 Replace the transfer module, following the instruction sheet that came with the replacement part.
2 Touch Continue to clear the message and continue printing.
83.xx Transfer module missing
Insert the transfer module into the printer.
83.xx Replace transfer module
Replace the transfer module, following the instruction sheet that came with the replacement part.
88.xx [color] cartridge nearly low
Order a replacement for the specified print cartridge.
Troubleshooting 176
88.xx [color] cartridge low
1 Remove the specified cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
3 Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Notes:
• Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the
cartridge.
• Have a new cartridge available when the current one no longer prints satisfactorily.
88.xx [Color] cartridge very low
The specified print cartridge is very low.
1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.
88.xx [Color] cartridge critically low
The specified print cartridge is critically low.
1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at
www.lexmark.com.
Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon > Advanced > Print as image > OK > OK.
Troubleshooting 177
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
CHECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
CHECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at
http://support.lexmark.com.
Troubleshooting 178
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.
• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
• For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.
• For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Print job takes longer than expected
Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.
TURN OFF THE PAGE PROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >
CHANGE THE ENVIRONMENTAL SETTINGS
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.
Troubleshooting 179
Job prints from the wrong tray or on the wrong paper
C
HECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the paper type and paper size settings.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
Incorrect characters print
• Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
• Make sure the SmartSwitch settings are set to On in the Network and USB menus.
Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Troubleshooting 180
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks
INCREASE THE PRINT TIMEOUT VALUE
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Print Timeout
2 Increase the Print Timeout value, and then touch .
Solving home screen application problems
An application error has occurred
C
HECK THE SYSTEM LOG FOR RELEVANT DETAILS
1 Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF) > System tab > Log.
4 From the Filter menu, select an application status.
5 From the Application menu, select an application, and then click Submit.
CONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Troubleshooting 181
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer.
3 Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver” on page 44.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Paper tray problems
Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure the paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to
http://support.lexmark.com to view the paper tray instruction sheet.
2,000-sheet drawer problems
C
HECK THE DRAWER CONNECTION
Make sure the 2,000‑sheet drawer is properly connected to the printer.
Troubleshooting 182
LOAD PAPER
If the tray is empty, then load paper in the tray or feeder
CLEAR ANY JAMS
Open the side door of the tray or feeder, and then remove any jammed paper.
AVOID PAPER JAMS
• Flex the paper.
• Make sure the drawer is properly installed.
• Make sure paper is loaded correctly.
• Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
• Make sure the paper or specialty media meets specifications and is not damaged.
• Make sure the guides are positioned correctly for the paper size loaded.
Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.
Internal Solutions Port does not operate correctly
Try one or more of the following:
CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS
Make sure the ISP is securely connected to the printer system board.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.
Troubleshooting 183
Internal print server does not operate correctly
Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:
1 Open the Software and Documentation CD.
2 Click Additional.
3 Under Publications on this CD, select Networking Guide.
Memory card
Make sure the memory card is securely connected to the printer system board.
USB/parallel interface card does not operate correctly
C
HECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
Troubleshooting 184
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
C
HECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Jammed pages are not reprinted
T
URN ON JAM RECOVERY
1 From the home screen, navigate to:
> Settings > General Settings > Print Recovery
2 Touch the arrows next to Jam Recovery until On or Auto appears.
3 Touch .
Solving print quality problems
If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires
adjustment or replacement.
Printer is printing blank pages
Try one or more of the following:
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
Troubleshooting 185
MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:
1 Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Clipped images
Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 186
Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).
Shadow images appear on prints
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
print cartridges or whichever color has the shadow images.
1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
Note: If print quality does not improve, replace the print cartridge of the color that is giving a shadow.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting 187
Gray background on prints
ABCDE
ABCDE
ABCDE
MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 188
Light colored line, white line, or incorrectly colored line appears on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.
Paper curl
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Print irregularities
Try one or more of the following:
Troubleshooting 189
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.
MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Print is too dark
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
Troubleshooting 190
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
• From the printer control panel Paper menu, check the Paper Type setting.
• For Windows users, check this setting from Print Properties.
• For Macintosh users, check this setting from the Print dialog.
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Print is too light
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
• From the printer control panel Paper menu, check the Paper Type setting.
• For Windows users, check this setting from Print Properties.
• For Macintosh users, check this setting from the Print dialog.
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge.
1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
Troubleshooting 191
3 Reinsert the print cartridge.
Note: If print quality does not improve, then replace the print cartridge.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Repeating defects appear on prints
Try one or more of the following:
REPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:
• in every 37.7 mm (1.48 in.) of the page
• in every 41.6 mm (1.64 in.) of the page
• in every 42.7 mm (1.68 in.) of the page
• in every 94.3 mm (3.71 in.) of the page
REPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:
• in every 95.0 mm (3.74 in.) of the page
• in every 146.7 mm (5.78 in.) of the page
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
• Make sure the guides are not too far from the paper stack.
• Make sure the guides are not pressing too lightly against the paper stack.
Troubleshooting 192
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid color or black pages appear on prints
MAKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON TONER
• Remove the print cartridges.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
• Reinsert the print cartridges.
Note: If the quality does not improve, replace the print cartridges.
• If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Black or white streaks appear on transparencies or paper
Try one or more of the following:
ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
Troubleshooting 193
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge:
1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
SELECT ANOTHER TRAY OR FEEDER
• From the printer control panel Paper Menu, select Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Replace the worn, defective, or empty print cartridge.
Toner fog or background shading appears on a page
Try one or more of the following:
MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE
Reinstall or replace the print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE
Replace the transfer belt. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting 194
MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the fuser. For more information, see the instruction sheet that came with the replacement part.
MAKE SURE THERE IS NO TONER IN THE PAPER PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.
RECALIBRATE THE PRINTER
Perform color adjust from the printer control panel Quality menu.
CHECK THE SOFTWARE PROGRAM OR APPLICATION
The software program or application may have specified an off‑white background.
Toner rubs off
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper
Weight setting from Normal to Heavy.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.
MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement
part.
Troubleshooting 195
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Uneven print density
ABCDE
ABCDE
ABCDE
MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE
Replace the worn or defective print cartridge.
Solving color quality problems
This section helps answer some basic color‑related questions and describes how some of the features provided in the
Quality Menu can be used to solve typical color problems.
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
Troubleshooting 196
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers,
and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the
amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they allow
users to modify the color of each object in a document. For more information, see the software program Help topics.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the desired color. The object information determines the
application of color conversion tables. For example, it is possible to apply one type of color conversion table to text
while applying a different color conversion table to photographic images.
Why doesn't the printed color match the color I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How
can I match a particular color (such as a corporate logo)?”
The printed page appears tinted. Can I adjust the color?
Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be
caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust
the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make
subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative values for
cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the amount of
toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both magenta and
yellow could potentially improve the color balance.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print
on the recommended type of color transparencies.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how
the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:
• Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.
• The color conversion tables—applied to each object when Color Correction is set to Auto—generate preferred
colors for the majority of documents.
Troubleshooting 197
To manually apply a different color conversion table:
1 From the Quality menu, select Color Correction, and then select Manual.
2 From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the
affected object type.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
• Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.
• sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized for
printing photographs.
• Display—True Black—Produces an output that approximates the
colors displayed on a computer monitor. Uses only black toner to create
all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black usage is optimized for printing business
graphics.
• Off—No color correction is implemented.
CMYK Image
CMYK Text
CMYK Graphics
• US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
• Euro CMYK—Applies color correction to approximated EuroScale color
output.
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
• Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color
Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting
of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table
selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box
through the selected color conversion table.
By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The color
combination labeled on the box can then be used for modifying the color of the object in a software program. For
more information, see the software program Help topics. Manual color correction may be necessary to utilize the
selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
Troubleshooting 198
What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user‑defined RGB or
CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment
box.
To access a detailed Color Samples set from the Embedded Web Server:
1 Type the printer IP address or host name in the address field of your Web browser.
Note: If you do not know the IP address or host name of the printer, then you can:
• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Configuration > Color Samples > Detailed Options.
3 Select a color conversion table.
4 Enter the RGB or CMYK color number.
5 Enter an increment value from 1–255.
Note: The closer the value is to 1, the narrower the color sample range will appear.
6 Click Print.
Embedded Web Server does not open
Try one or more of the following:
CHECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
• Depending on the network settings, you may need to type “https://” instead of “http://” before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.
• Make sure printer IP address is correct.
TEMPORARILY DISABLE WEB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For
more information, contact your system support person.
Contacting customer support
When you contact customer support, you will need to be able to describe the problem you are experiencing, the message
on the printer display, and the troubleshooting steps you have already taken to find a solution.
Troubleshooting 199
You need to know your printer model type and serial number. For more information, see the label at the back of the
printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.
Live chat You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit
http://support.lexmark.com.
Troubleshooting 200
Notices
Product information
Product name:
Lexmark C792e, C792de, C792dte, C792dhe, CS792
Machine type:
5062
Model(s):
210, 230, 235
Edition notice
October 2014
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit
http://support.lexmark.com.
For information on supplies and downloads, visit
www.lexmark.com.
© 2014 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.
Notices 201
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
Notices 202
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Modular component notice
This product may contain the following modular component(s):
Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; IC: 2376A-M01003
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 (color); 52 (mono)
Ready 30
Values are subject to change. See www.lexmark.com for current values.
Notices 203
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your local
sales office phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead,
mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations
exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in Schedule II of the Rules.
Battery notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
Notices 204
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Temperature information
Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Shipping and storage temperature -40 to 40°C (-40 to 104°F)
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 10 milliwatt gallium arsenide laser operating in the wavelength of 787-800 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия
лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Notices 205
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Active The product is generating hard‑copy output from electronic inputs. 850 W
Idle The product is waiting for a print job. 50 W
Sleep Mode The product is in a high‑level energy‑saving mode. 10 W
Hibernate The product is in a low‑level energy‑saving mode. 0.55 W
Off The product is plugged into a wall outlet, but the power switch is turned off. 0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 20
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in Hibernate
Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
• Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between
one hour and one month.
Notices 206
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Japanese VCCI notice
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Notices 207
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
Notices 208
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on
radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
Notices 209
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasī
bām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Notices 210
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
Notices 211
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Notices 212
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
Notices 213
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
Notices 214
Index
Numerics
1565 Emulation error, load
emulation option 177
2,000‑sheet high‑capacity feeder
installing 39
200 paper jam 153
2000‑sheet high‑capacity feeder
loading 60
201 paper jam 153
202–203 paper jams 154
230 paper jam 155
231–239 paper jams 156
24x paper jam 156
250 paper jam 157
31.xx Missing or Defective [color]
cartridge 170
32.xx [color] cartridge part number
unsupported by device 170
34 Incorrect paper size, open
[src] 170
35 Insufficient memory to support
Resource Save feature 170
36 Printer service required 170
37 Insufficient memory for Flash
Memory Defragment
operation 171
37 Insufficient memory to collate
job 171
37 Insufficient memory, some Held
Jobs were deleted 171
37 Insufficient memory, some held
jobs will not be restored 171
38 Memory full 171
39 Complex page, some data may
not have printed 171
40 [color] invalid refill, change
cartridge 171
400–403 paper jams 158
431–454 paper jams 159
455 staple jam 159
456–458 paper jams 159
460–461 paper jams 158
51 Defective flash detected 172
52 Not enough free space in flash
memory for resources 172
53 Unformatted flash detected 172
54 Network [x] software error 172
54 Serial option [x] error 172
54 Standard network software
error 172
55 Unsupported option in slot
[x] 173
550‑sheet tray
installing 39
550‑sheet tray (standard or
optional)
loading 57
56 Parallel port [x] disabled 173
56 Serial port [x] disabled 173
56 Standard parallel port
disabled 173
56 Standard USB port disabled 173
56 USB port [x] disabled 173
57 Configuration change, some held
jobs were not restored 174
58 Input config error 174
58 Too many bins attached 174
58 Too many disks installed 174
58 Too many flash options
installed 174
58 Too many trays attached 175
59 Incompatible output bin [x] 175
61 Remove defective disk 175
62 Disk full 175
80.xx Fuser life warning 175
80.xx Fuser missing 176
80.xx Fuser near life warning 175
80.xx Replace fuser 176
82.xx Replace waste toner
bottle 176
82.xx Waste toner bottle
missing 176
82.xx Waste toner bottle nearly
full 176
83.xx Replace transfer module 176
83.xx Transfer module life
warning 176
83.xx Transfer module missing 176
88.xx [Color] cartridge critically
low 177
88.xx [color] cartridge low 177
88.xx [color] cartridge nearly
low 176
A
accessing the Embedded Web
Server 17
accessing the system board 22
Active NIC menu 97
adding hardware options
print driver 44
Adjusting color 162
adjusting printer display
brightness 54
adjusting Sleep mode 54
adjusting toner darkness 74
administrator settings
Embedded Web Server 148
AppleTalk menu 102
applications list
home screen 18
applications, home screen
Background and Idle Screen 18
Eco‑Settings 18
Forms and Favorites 18
Remote Operator Panel 18
Showroom 18
attaching cables 42
attaching the system board
cover 22
available internal options 21
avoiding paper jams 151
B
Background and Idle Screen 18
Bin Setup menu 95
black‑and‑white printing 74
blank pages 185
buttons, printer control panel 11
buttons, touch screen
using 14
C
cables
Ethernet 42
USB 42
canceling a print job
from a computer 81
from the printer control panel 81
cannot open Embedded Web
Server 199
Index 215
card stock
loading in multipurpose feeder 63
tips 78
Change [paper source] to [custom
string] 163
Change [paper source] to [custom
string] load [orientation] 163
Change [paper source] to [custom
type name] 162
Change [paper source] to [custom
type name] load [orientation] 162
Change [paper source] to [paper
size] [paper type] 163
Change [paper source] to [paper
size] [paper type] load
[orientation] 163
checking an unresponsive
printer 162
checking printer status
on Embedded Web Server 148
checking printer status using the
Embedded Web Server 148
checking status of supplies 140
checking the status of supplies 140
checking the virtual display
using the Embedded Web
Server 148
checking virtual display
using the Embedded Web
Server 148
cleaning
exterior of the printer 138
cleaning kit
ordering 142
cleaning the printhead lenses 138
Close [tray] door 164
Close finisher side door 164
Close finisher top cover 164
Close front door 164
Close left side door 163
Close paper transport cover 163
confidential print jobs 79
printing from a Macintosh
computer 79
printing from Windows 79
Confidential Print menu 110
configuration information
wireless network 45
Configure MP menu 88
configuring port settings 50
conservation settings
brightness, adjusting 54
conserving supplies 52
Eco‑Mode 53
Hibernate mode 53
Quiet Mode 54
Sleep Mode 54
conserving supplies 52
contacting customer support 199
corrupted printer hard disk 164
Custom Bin Names menu 94
Custom Names menu 94
custom paper type
assigning 66
custom paper type name
creating 66
Custom Types menu 93
customer support
contacting 199
D
Default Source menu 84
device and network settings
erasing 135
directory list
printing 80
disk wiping 136
display troubleshooting
display is blank 178
display shows only diamonds 178
display, printer control panel 11
adjusting brightness 54
documents, printing
from Macintosh 74
from Windows 74
E
Eco‑Mode setting 53
Eco‑Settings 19
embedded solutions
erasing 135
Embedded Web Server
accessing 17, 148
adjusting brightness 54
administrator settings 148
checking printer status 148
checking supplies 140
functions 148
networking settings 148
problem accessing 199
setting up e‑mail alerts 149
using 148
Embedded Web Server — Security:
Administrator's Guide
where to find 148
emission notices 203, 207, 208, 209
Empty the hole punch box 164
encrypting the printer hard
disk 136
envelopes
loading in multipurpose feeder 63
tips on using 77
environmental settings
conserving supplies 52
Eco‑Mode 53
Hibernate mode 53
printer display brightness,
adjusting 54
Quiet Mode 54
Sleep Mode 54
Erase Temporary Data Files
menu 111
erasing hard disk memory 136
erasing non‑volatile memory 135
erasing volatile memory 135
Ethernet port 42
exit bins
linking 66
exporting a configuration
using the Embedded Web
Server 20
exterior of the printer
cleaning 138
e‑mail alerts
low supply levels 149
paper jam 149
setting up 149
F
factory defaults
restoring 149
FAQ about color printing 196
FCC notices 203, 208
finding more information about the
printer 8
finding printer IP address 17
finisher
finishing features 40
supported paper sizes 40
finisher features 40
Finishing menu 123
firmware card
installing 28
Index 216
flash drive
printing from 75
Flash Drive menu 119
flash drives
supported file types 76
flash memory card
installing 28
troubleshooting 183
font sample list
printing 80
Forms and Favorites 18
fuser or transfer module
ordering 141
G
General Settings menu 113
green settings
Eco‑Mode 53
Hibernate mode 53
Quiet Mode 54
H
hardware options, adding
print driver 44
held jobs 79
printing from a Macintosh
computer 79
printing from Windows 79
Help menu 133
Hibernate mode
using 53
hiding icons on the home screen 18
home screen
applications 18
buttons, understanding 13
hiding icons 18
showing icons 18
home screen applications
using 18
home screen buttons
understanding 13
HTML menu 132
I
Image menu 133
importing a configuration
using the Embedded Web
Server 20
individual settings
erasing 135
Insert hole punch box 165
Insert staple cartridge 165
Install bin [x] 165
Install envelope feeder 165
Install Tray [x] 166
installing a memory card 26
installing an Internal Solutions
Port 29
installing on a wireless network
using Windows 46
installing options
order of installation 39
installing printer 44
on wireless network 46
installing printer hard disk 33
installing printer on a wireless
network
using Macintosh 47
installing the 2,000‑sheet
high‑capacity feeder 39
installing the 550‑sheet tray 39
internal print server
troubleshooting 184
Internal Solutions Port
changing port settings 50
installing 29
troubleshooting 183
IP address of computer
finding 17
IP address, printer
finding 17
IPv6 menu 100
J
jam locations 151
jam numbers
meaning 151
jams
avoiding 151
locating 151
jams, clearing
200 paper jam 153
201 paper jam 153
202–203 paper jams 154
230 paper jam 155
231–239 paper jams 156
24x paper jam 156
250 paper jam 157
400–403 paper jams 158
431–454 paper jams 159
455 staple jam 159
456–458 paper jams 159
460–461 paper jams 158
Job Accounting menu 121
L
labels, paper
tips 78
letterhead
loading, 2000‑sheet high‑capacity
feeder 60
loading, multipurpose feeder 76
loading, trays 76
letterhead printing 76
light colored line, white line, or
incorrectly colored line appears on
prints 189
linking
exit bins 66
linking exit bins 66
linking trays 65, 66
Load Manual Feeder with [custom
string] 167
Load Manual Feeder with [custom
type name] 167
Load Manual Feeder with [paper
type] [paper size] 167
Load staples 167
loading
2000‑sheet high‑capacity
feeder 60
550‑sheet tray (standard or
optional) 57
letterhead in 2000‑sheet
high‑capacity feeder 60
letterhead in multipurpose
feeder 76
multipurpose feeder 63
loading card stock
in multipurpose feeder 63
loading envelopes
in multipurpose feeder 63
loading the multipurpose feeder 63
loading the standard tray 57
loading transparencies
in multipurpose feeder 63
lock, security 22
M
memory
types installed on printer 135
memory card
installing 26
troubleshooting 184
Index 217
menu settings page
printing 43
menus
Active NIC 97
AppleTalk 102
Bin Setup 95
Confidential Print 110
Configure MP 88
Custom Bin Names 94
Custom Names 94
Custom Types 93
Default Source 84
diagram of 82
Erase Temporary Data Files 111
Finishing 123
Flash Drive 119
General Settings 113
Help 133
HTML 132
Image 133
IPv6 100
Job Accounting 121
Miscellaneous Security
Settings 110
Network [x] 97
Network Card 99
Network Reports 99
Paper Loading 92
Paper Size/Type 85
Paper Texture 88
Paper Weight 90
Parallel [x] 104
PCL Emul 129
PDF 128
PostScript 129
Quality 125
Reports 96
Security Audit Log 112
Serial [x] 106
Set Date and Time 112
Setup 121
SMTP Setup menu 108
Standard Network 97
Standard USB 102
Substitute Size 88
Supplies 83
TCP/IP 99
Utilities 128
Wireless 101
XPS 128
menus diagram 82
Miscellaneous Security Settings
menu 110
mobile device
printing from 76
moving the printer 146, 147
moving your printer 9
multipurpose feeder
loading 63
N
Network [x] menu 97
Network Card menu 99
network options 21
Network Reports menu 99
network settings
Embedded Web Server 148
network setup page
printing 44
Networking Guide
where to find 148
noise emission levels 203
non‑volatile memory 135
erasing 135
notices 202, 203, 204, 205, 206,
207, 208, 209
O
options
2,000‑sheet high‑capacity feeder,
installing 39
550‑sheet tray, installing 39
firmware card 28
firmware cards 21
flash memory card 28
Internal Solutions Port,
installing 29
list 21
memory card, installing 26
memory cards 21
network 21
order of installation 39
ports 21
printer hard disk, installing 33
printer hard disk, removing 37
ordering
cleaning kit 142
fuser or transfer module 141
print cartridges 140
staple cartridges 141
waste toner bottle 141
ordering a print cartridge 140
P
paper
characteristics 68
letterhead 69
preprinted forms 69
recycled 70
selecting 69
storing 70
unacceptable 69
Universal Paper Size 94
Universal size setting 57
using recycled 52
Paper changes needed 168
paper feed troubleshooting
message remains after jam is
cleared 185
paper jams
avoiding 151
paper jams, clearing
200 paper jam 153
201 paper jam 153
202–203 paper jams 154
230 paper jam 155
231–239 paper jams 156
24x paper jam 156
250 paper jam 157
400–403 paper jams 158
431–454 paper jams 159
456–458 paper jams 159
460–461 paper jams 158
Paper Loading menu 92
paper size
setting 57
Paper Size/Type menu 85
paper sizes
supported by printer 71
Paper Texture menu 88
paper type
setting 57
paper types
duplex support 72
supported by printer 72
where to load 72
Paper Weight menu 90
Parallel [x] menu 104
PCL Emul menu 129
PDF menu 128
port settings
configuring 50
PostScript menu 129
Index 218
print cartridge
replacing 142
print cartridges
ordering 140
print driver
hardware options, adding 44
print irregularities 189
print job
canceling, from computer 81
print quality
cleaning the printhead lenses 138
print quality troubleshooting
black streaks on a page 193
blank pages 185
characters have jagged edges 186
clipped images 186
fine horizontal lines 187
gray background on prints 188
light colored line, white line, or
incorrectly colored line appears
on prints 189
poor transparency quality 196
print irregularities 189
print is too dark 190
print is too light 191
repeating print defects 192
shadow images appear on
prints 187
skewed print 192
solid color or black pages appear
on prints 193
streaked horizontal lines appear
on prints 194
toner fog or background
shading 194
toner rubs off 195
uneven print density 196
white streaks on a page 193
print troubleshooting
error reading flash drive 178
held jobs do not print 179
incorrect characters print 180
incorrect margins 188
jammed pages are not
reprinted 185
job prints from wrong tray 180
job prints on wrong paper 180
jobs do not print 178
Large jobs do not collate 180
multiple‑language PDF files do not
print 177
paper curl 189
paper frequently jams 184
print job takes longer than
expected 179
tray linking does not work 180
unexpected page breaks 181
printer 44
configured models 10
finishing features 40
minimum clearances 9
moving 9, 146, 147
selecting a location 9
shipping 147
printer configurations 10
printer control panel
adjusting brightness 54
factory defaults, restoring 149
understanding 11
printer hard disk
encrypting 136
installing 33
removing 37
troubleshooting 183
wiping 136
printer hard disk encryption 136
printer hard disk memory
erasing 136
printer information
where to find 8
printer IP address
finding 17
printer messages
1565 Emulation error, load
emulation option 177
31.xx Missing or Defective [color]
cartridge 170
32.xx [color] cartridge part
number unsupported by
device 170
34 Incorrect paper size, open
[src] 170
35 Insufficient memory to support
Resource Save feature 170
36 Printer service required 170
37 Insufficient memory for Flash
Memory Defragment
operation 171
37 Insufficient memory to collate
job 171
37 Insufficient memory, some
Held Jobs were deleted 171
37 Insufficient memory, some held
jobs will not be restored 171
38 Memory full 171
39 Complex page, some data may
not have printed 171
40 [color] invalid refill, change
cartridge 171
51 Defective flash detected 172
52 Not enough free space in flash
memory for resources 172
53 Unformatted flash
detected 172
54 Network [x] software error 172
54 Serial option [x] error 172
54 Standard network software
error 172
55 Unsupported option in slot
[x] 173
56 Parallel port [x] disabled 173
56 Serial port [x] disabled 173
56 Standard parallel port
disabled 173
56 Standard USB port
disabled 173
56 USB port [x] disabled 173
57 Configuration change, some
held jobs were not restored 174
58 Input config error 174
58 Too many bins attached 174
58 Too many disks installed 174
58 Too many flash options
installed 174
58 Too many trays attached 175
59 Incompatible output bin
[x] 175
61 Remove defective disk 175
62 Disk full 175
80.xx Fuser life warning 175
80.xx Fuser missing 176
80.xx Fuser near life warning 175
80.xx Replace fuser 176
82.xx Replace waste toner
bottle 176
82.xx Waste toner bottle
missing 176
82.xx Waste toner bottle nearly
full 176
83.xx Replace transfer
module 176
83.xx Transfer module life
warning 176
83.xx Transfer module
missing 176
Index
219
88.xx [Color] cartridge critically
low 177
88.xx [color] cartridge low 177
88.xx [color] cartridge nearly
low 176
Adjusting color 162
an error has occurred with the
USB drive 162
Change [paper source] to [custom
string] 163
Change [paper source] to [custom
string] load [orientation] 163
Change [paper source] to [custom
type name] 162
Change [paper source] to [custom
type name] load
[orientation] 162
Change [paper source] to [paper
size] [paper type] 163
Change [paper source] to [paper
size] [paper type] load
[orientation] 163
Close [tray] door 164
Close finisher side door 164
Close finisher top cover 164
Close front door 164
Close left side door 163
Close paper transport cover 163
Disk corrupted 164
Disk near full. Securely clearing
disk space. 164
Disk problem 164
Empty the hole punch box 164
Insert hole punch box 165
Insert staple cartridge 165
Insert Tray [x] 165
Install bin [x] 165
Install envelope feeder 165
Install Tray [x] 166
Load [src] with [custom
string] 166
Load [src] with [custom type
name] 166
Load [src] with [size] 166
Load [src] with [type] [size] 167
Load Manual Feeder with [custom
string] 167
Load Manual Feeder with [custom
type name] 167
Load Manual Feeder with [paper
type] [paper size] 167
Load staples 167
Paper changes needed 168
Reattach bin [x] 168
Reattach bin [x] – [y] 168
Remove packaging material, [area
name] 169
Remove paper from [linked set bin
name] 169
Remove paper from all bins 169
Remove paper from bin [x] 169
Remove paper from standard
output bin 169
Restore held jobs? 169
Slide finisher to the left 169
Some held jobs were not
restored 169
Supply needed to complete
job 169
Unsupported disk 169
Unsupported USB device, please
remove 165
printer options troubleshooting
2,000‑sheet drawer problems 182
cannot detect flash memory
card 183
cannot detect printer hard
disk 183
internal print server 184
Internal Solutions Port 183
memory card 184
option not working 181
paper tray problems 182
USB/parallel interface card 184
printhead lenses
cleaning 138
printing
black‑and‑white 74
canceling, from the printer control
panel 81
directory list 80
font sample list 80
from a mobile device 76
from flash drive 75
from Macintosh 74
from Windows 74
menu settings page 43
network setup page 44
on letterhead 76
printing a directory list 80
printing a document 74
printing a font sample list 80
printing a menu settings page 43
printing a network setup page 44
printing confidential and other held
jobs
from a Macintosh computer 79
from Windows 79
printing from a flash drive 75
printing from a mobile device 76
printing in black and white 74
printing on letterhead 76
publications
where to find 8
Q
Quality menu 125
Quiet Mode 54
print quality troubleshooting 187
R
Reattach bin [x] 168
Reattach bin [x] – [y] 168
reattaching the system board
cover 22
recycled paper
using 52, 70
recycling
Lexmark packaging 55
Lexmark products 55
toner cartridges 55
reducing noise 54
Remote Operator Panel 19
Remove packaging material, [area
name] 169
Remove paper from [linked set bin
name] 169
Remove paper from all bins 169
Remove paper from bin [x] 169
Remove paper from standard
output bin 169
removing printer hard disk 37
repeat print jobs 79
printing from a Macintosh
computer 79
printing from Windows 79
repeating print defects 192
replacing a print cartridge 142
replacing the waste toner
bottle 145
reports
viewing 149
Reports menu 96
Index 220
reserve print jobs 79
printing from a Macintosh
computer 79
printing from Windows 79
Restore held jobs? 169
restoring factory default
settings 149
S
safety information 6, 7
Security Audit Log menu 112
security lock 22
security settings
erasing 135
selecting a location for the
printer 9
Serial [x] menu 106
serial printing
setting up 51
Set Date and Time menu 112
setting
TCP/IP address 99
setting the paper size 57
setting the paper type 57
setting the Universal paper size 57
setting up e‑mail alerts using the
Embedded Web Server 149
setting up serial printing 51
Setup menu 121
shadow images appear on
prints 187
shipping the printer 147
showing icons on the home
screen 18
Showroom 19
Sleep Mode
adjusting 54
Slide finisher to the left 169
SMTP Setup menu 108
solid color or black pages appear on
prints 193
Some held jobs were not
restored 169
Standard Network menu 97
standard tray
loading 57
Standard USB menu 102
staple cartridges
ordering 141
staple jam, clearing
455 staple jam 159
statement of volatility 135
status of supplies
checking 140
storing
paper 70
supplies 139
storing print jobs 79
streaked horizontal lines appear on
prints 194
streaks appear on a page 193
Substitute Size menu 88
supplies
checking status 140
checking, from printer control
panel 140
checking, using the Embedded
Web Server 140
conserving 52
storing 139
using recycled paper 52
Supplies menu 83
supplies, ordering
cleaning kit 142
fuser or transfer module 141
print cartridges 140
staple cartridges 141
waste toner bottle 141
Supply needed to complete job 169
supported flash drives 76
supported paper sizes 71
supported paper types and
weights 72
system board
accessing 22
system board cover
attaching 22
reattaching 22
T
TCP/IP menu 99
tips
card stock 78
labels, paper 78
on using envelopes 77
on using letterhead 76
on using transparencies 77
tips on using envelopes 77
tips on using letterhead 76
toner cartridges
recycling 55
toner darkness
adjusting 74
toner rubs off 195
touch screen
buttons, using 14
transparencies
loading 77
loading in multipurpose feeder 63
tips on using 77
using 77
trays
linking 65, 66
unlinking 65, 66
troubleshooting
an application error has
occurred 181
cannot open Embedded Web
Server 199
checking an unresponsive
printer 162
contacting customer support 199
FAQ about color printing 196
troubleshooting, display
display is blank 178
display shows only diamonds 178
troubleshooting, paper feed
message remains after jam is
cleared 185
troubleshooting, print
error reading flash drive 178
held jobs do not print 179
incorrect characters print 180
incorrect margins 188
jammed pages are not
reprinted 185
job prints from wrong tray 180
job prints on wrong paper 180
jobs do not print 178
Large jobs do not collate 180
multiple‑language PDF files do not
print 177
paper curl 189
paper frequently jams 184
print job takes longer than
expected 179
tray linking does not work 180
unexpected page breaks 181
troubleshooting, print quality
black streaks on a page 193
blank pages 185
characters have jagged edges 186
clipped images 186
fine horizontal lines 187
gray background on prints 188
Index 221
light colored line, white line, or
incorrectly colored line appears
on prints 189
poor transparency quality 196
print irregularities 189
print is too dark 190
print is too light 191
repeating print defects 192
shadow images appear on
prints 187
skewed print 192
solid color or black pages appear
on prints 193
streaked horizontal lines appear
on prints 194
toner fog or background
shading 194
toner rubs off 195
uneven print density 196
white streaks on a page 193
troubleshooting, printer options
2,000‑sheet drawer problems 182
cannot detect flash memory
card 183
cannot detect printer hard
disk 183
internal print server 184
Internal Solutions Port 183
memory card 184
option not working 181
paper tray problems 182
USB/parallel interface card 184
U
understanding the home screen 13
understanding the printer control
panel 11
uneven print density 196
unexpected page breaks 181
Universal Paper Size 94
setting 57
Universal Setup menu 94
unlinking trays 65, 66
Unsupported USB device, please
remove 165
USB port 42
USB/parallel interface card
troubleshooting 184
using Hibernate mode 53
using recycled paper 52
using the Embedded Web
Server 148
using the touch‑screen buttons 14
Utilities menu 128
V
verify print jobs 79
printing from a Macintosh
computer 79
printing from Windows 79
viewing
reports 149
virtual display
checking, using Embedded Web
Server 148
volatile memory 135
erasing 135
volatility
statement of 135
W
waste toner bottle
ordering 141
replacing 145
wiping printer hard disk 136
Wireless menu 101
wireless network
configuration information 45
installation, using Macintosh 47
installation, using Windows 46
wireless network setup
in Windows 46
wireless printer setup
in Macintosh 47
X
XPS menu 128
Index 222
… 222

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