In Estonia, Latvia and Lithuania all disputes arising in connection with this Statement
of Limited Warranty will be finally settled in arbitration that will be held in Helsinki,
Finland in accordance with the arbitration laws of Finland then in effect. Each party will
appoint one arbitrator. The arbitrators will then jointly appoint the chairman. If arbitrators
cannot agree on the chairman, then the Central Chamber of Commerce in Helsinki will
appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
Consumers have legal rights under applicable national legislation governing the sale of
consumer goods. Such rights are not affected by the warranties provided in this Statement
of Limited Warranty.
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM in EU countries, see the telephone listing in Part
3 - Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
Spango Valley
Greenock
Scotland PA 16 OAH
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, PORTUGAL,
SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence of the
fulfillment of its obligations under or in connection with this Statement of Limited
Warranty or due to any other cause related to this Statement of Limited Warranty is
limited to the compensation of only those damages and losses proved and actually
arising as an immediate and direct consequence of the non-fulfillment of such obligations
(if IBM is at fault) or of such cause, for a maximum amount equal to the charges
you paid for the Machine. For purposes of this item, the term ″Machine″ includes
Machine Code and Licensed Internal Code (″LIC″).
The above limitation shall not apply to damages for bodily injuries (including death)
and damages to real property and tangible personal property for which IBM is legally
liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
² E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 E-11
