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network. The easiest solution is to change the PC workgroup name to the same as that being
supported by the server.
You have not connected to the wireless Access point. On the internet radio , select ‘Configure’,
‘Network Configure’, ‘Select Network’, ‘Scan’ and then select your Wireless network. (You may
need to enter a security key to access the network wirelessly).
You have not enabled simple file sharing on Windows 2000. In Windows 200 the simple file
sharing can be turned on by going to the Control Pane, selecting Folder options, view Tab. The
safest way for users to enable the service is to run the ‘Set up a home or small office network’
wizard from Control Panel, Network Connections.
You have a firewall set on your PC which is stopping you accessing shared files.
Windows 2K doesn’t come with a real firewall so unless you have installed one this should not be a
problem.
You have a third party firewall in your network, which is preventing file sharing.
If you have a third party firewall (Like Norton, or Zone Alarm) that will have its own control panel
and you will need to consult the manual for your firewall.
If your PC is connected to a managed network, with a server sometimes the PC being searched
for needs to be server Workgroup.
4. You can see the PC you want to play music from, but cannot find any folders on the
PC:
The folder which has your music in it is not shared. You will need to locate the file you want to
share, right click on the folder, and select ‘Properties’, Then tick share this file.
The folder is not in an accessible place, i.e. it is in, My music, My documents or on the Desktop.
You will need to mode the folder to the root directory.
You have entered the wrong user name or password for the PC account you are trying to access.
Check and re-enter the user name and password, note the password is case sensitive.
You have a firewall running which is preventing the internet radio from seeing the shared folder. As
a quick check, you can disable firewalls like Norton to see if this overcomes the problem, if this
resolves the issue then you can either leave the firewall off, or allow file sharing through the fire
wall.
Note: If you firewall is required to provide security for your system, it should not be left off.
Note: Although you can share a CD drive, you cannot stream music directly from the drive.
5. Whenever I enter my media folder , the internet radio rescans the content of the folder:
Although the folder with your music in it is shared , it is ‘write protected’, so the Internet Radio
cannot save a list of the folder’s content back onto the PC, as it needs to rescan each time.
Tick the box that allows the Folder to be modified across the network.
6. Although I can see my music files in the folder, I cannot play them and the Internet
Radio says they are ‘Protected’:
When you copied the music files to the hard drive you had ‘Personal Rights management’ turned
on, this protects the files from being played by a third party device like the Internet Radio, you will
need to copy the music files again, but with the protection turned off.
You are trying to play I-Tune files which have been purchased from the I-Tunes on line store, these
are protected and can only be played on an I-Pod. Locally created or ‘ripped’ files for I-Pods can
be played as they do not carry the extra layer of Media Protection.
7. I can access the PC with my Media, but when I change to the Use Account, I cannot
see the folder , although it is shared when I check my PC:
The Alternative account on the machine may be Private. If when the account was created, the
‘Make this account Private’ option was selected, then the contents of this account cannot be seen
over the network. You will need to move the music to an accessible account.
8. I can’t share a folder , as the option is not highlighted:
The share folder option will not be available until you have turned simple file sharing on. Run the
