12
Troubleshooting
If you have any questions, please consult the troubleshooting guide below.
NO PICTURE OR SOUND
• Ensure the power button is on.
• Ensure the power outlet is
operational.
• Ensure the power cord is not
damaged.
• Ensure the power plug is
connected firmly to the
outlet.
"BAD DISC" DISPLAYED
• Ensure the disc is not distorted,
damaged or deformed.
• Ensure the disc is not badly stained
or damaged.
• Ensure the disc format is
compatible with the player.
• Please check whether you have
tried to play a software CD.
If so, please restart the player.
PICTURE BUT NO SOUND
• Ensure the audio jacks are securely
connected.
• Ensure the audio connector is not
damaged.
• Ensure the volume is turned up in
VOUCH setup.
• Ensure you have set the player's
AUDIO settings correctly.
• Ensure you have entered the
correct AV input for your TV
• Ensure the audio is not set to mute.
REMOTE CONTROL IS NOT WORKING
• Make sure the Main units POWER button is
on
• Ensure the batteries are working.
• Point the remote control directly at the
player's Infra red sensor
• Remove any obstacles between the remote
and the Infra red sensor.
SOUND BUT NO PICTURE
• Ensure the video jacks are securely
connected.
• Ensure you have entered the correct AV
input for your TV
• Ensure the video connector is not damaged.
• Ensure you have set the player's VIDEO
settings correctly.
UNIT NOT WORKING
• Turn off the power, then turn it on again.
POOR PICTURE OR SOUND
• Ensure you have set the player's AUDIO
settings correctly.
• Ensure the disc is not scratched or stained.
• Ensure the AV connector or the output
terminal is not damaged.
"NO DISC" DISPLAYED
• Ensure you have put the disc on the tray.
• Ensure the disc is not upside down.
• Ensure the disc is not distorted, stained or
scratched.
