Land Rover InControl
™
Secure
Manual Theft Notication
If you discover your vehicle has been stolen without receiving a
theft notication e.g. your vehicle was stolen with the keys, you
should notify the police immediately to obtain a Police Reference
Number. Once you have this, call the InControl Secure Monitoring
Centre directly from your InControl Remote Smartphone App or
the following telephone number.
UK 0345 600 4999 Outside UK +44 345 600 4999
These telephone numbers can also be found on the InControl
Owner’s section of landrover.com
Once a theft notication has been raised the InControl Remote
Smartphone App functionality will be disabled until the theft
notication has been resolved.
When abroad
Automatic theft notications will also work across Europe.
To manually report your car missing whilst abroad, contact
your home country’s InControl Secure Monitoring Centre
who will guide you through the process.
Once a theft has been conrmed the InControl Secure Monitoring
Centre in your home country will work with the local InControl
Secure Monitoring Centre to liaise with the local law enforcement
to recover your vehicle.
Servicing or transporting your vehicle may result in an automatic
theft notication. To prevent this, switch on Service Mode or
Transport Mode from your InControl Remote Smartphone
App or My Land Rover InControl account before servicing
or transporting your vehicle.
Service Mode
To prevent a theft notication being triggered when you take your
vehicle for a service, you will need to log into your Land Rover
InControl™ Remote Smartphone App and switch Service mode
on in the Settings page for your vehicle or from the “edit details”
section of the My Land Rover InControl website. This will prevent
a theft notication being triggered for 10 hours. If required for less
than 10 hours, switch Service Mode off.
Transport Mode
If you are transporting your vehicle (e.g. via train or ferry), log in to
your Land Rover InControl™ Remote Smartphone App and switch
Transport mode on in the Settings page for your vehicle or from
the “edit details” section of the My Land Rover InControl website.
This will prevent the motion sensors triggering a theft notication
for 10 hours whilst transporting your vehicle. If required for less
than 10 hours, switch Transport Mode off.
