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LANCOM VP-100
© 2007 LANCOM Systems GmbH, Wuerselen (Germany). All rights reserved.
While the information in this manual has been compiled with great care, it may not be deemed an assurance of product
characteristics. LANCOM Systems shall be liable only to the degree specified in the terms of sale and delivery.
The reproduction and distribution of the documentation and software included with this product is subject to written
permission by LANCOM Systems. We reserve the right to make any alterations that arise as the result of technical
development.
All explanations and documents for registration of the products you find in the appendix of this documentation, if they
were present at the time of printing.
Trademarks
Windows
®
, Windows Vista™, Windows XP
®
and Microsoft
®
are registered trademarks of Microsoft, Corp.
The LANCOM Systems logo, LCOS and the name LANCOM are registered trademarks of LANCOM Systems GmbH. All other
names mentioned may be trademarks or registered trademarks of their respective owners.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http://www.openssl.org/
.
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com
).
This product includes software developed by the NetBSD Foundation, Inc. and its contributors.
The firmware of LANCOM VP-100 incorporates components available in source code as Open Source software with specific
licenses and copyrights of various authors. In particular the firmware incorporates components which are subject to the
GNU General Public License, version 2 (GPL). The license agreement including the text of the GPL can be found on the
product CD in the product folder as LC-VP100-License-EN.txt. The source codes and all license texts can be obtained from
LANCOM Systems GmbH FTP server electronically upon request.
Subject to change without notice. No liability for technical errors or omissions.
LANCOM Systems GmbH
Adenauerstr. 20/B2
52146 Wuerselen
Germany
www.lancom-systems.com
Wuerselen, September 2007
110569/0907
LANCOM VP-100
쮿 Contents
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EN
Contents
1 Installation 7
1.1 Package content 7
1.2 System requirements 7
1.2.1 Configuring the LANCOM VP-100 7
1.2.2 Telephoning with VoIP 7
1.3 Introducing the LANCOM VP-100 8
1.3.1 Keys and status displays 8
1.3.2 Overview of key functions 9
1.3.3 The rear panel of the device 10
1.4 Hardware installation 11
2 Basic configuration of the LANCOM VP-100 12
2.1 Quick installation via keypad (LANCOM Easy Setup) 12
2.1.1 No local authentication 13
2.1.2 With local authentication 13
2.2 Basic configuration with the web interface 14
2.2.1 Open the web interface for configuration with LANconfig
14
2.2.2 Opening the web interface for configuration 14
2.2.3 The Installation Wizard 15
2.2.4 Registration at a public SIP provider 17
2.2.5 Registering at the LANCOM VoIP Router 19
2.2.6 Registration at an upstream PBX 21
3 Making telephone calls with the LANCOM VP-100 22
3.1 Initiating calls 22
3.1.1 By direct dialing 22
3.1.2 From the calls lists 22
3.1.3 About speed-dial keys 23
3.1.4 From the telephone book 23
3.2 Accepting calls 23
3.3 Options during telephone calls 24
LANCOM VP-100
쮿 Contents
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EN
4 Advanced configuration 26
4.1 Installation Wizard 26
4.2 Network settings 26
4.2.1 IP settings 26
4.2.2 Quality of Service 27
4.3 SIP settings 28
4.3.1 Basic settings 28
4.3.2 SIP account settings 29
4.3.3 Server settings 30
4.3.4 NAT-Traversal 30
4.3.5 Security 31
4.4 Telephone settings 31
4.4.1 Voice settings 31
4.4.2 General settings 32
4.4.3 Call-forwarding settings 32
4.4.4 Function keys 33
4.4.5 Alarm setting 34
4.4.6 Telephone book 35
4.4.7 Do not disturb 37
4.5 Information 38
4.6 Management 38
4.6.1 User administration 38
4.6.2 System log settings 38
4.6.3 Date/time 39
4.6.4 Ping test 40
4.6.5 Configuration 40
4.6.6 Firmware update 40
4.7 Logout 42
5 Appendix 43
5.1 Performance and characteristics 43
5.2 Keypad navigation 44
5.3 Connector wiring 47
5.4 CE-declarations of conformity 47
LANCOM VP-100
쮿 Preface
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EN
Preface
Thank you for your confidence in us!
The LANCOM VP-100 is a SIP telephone which has been especially optimized
for user acceptance and wide application in business environments. It fits in
seamlessly with the familiar office work place and helps to provide all the
advantages of a unified infrastructure for data and voice.
The main features of the LANCOM VP-100 include:
쮿 2-port Ethernet switch for installation between PC and network socket
쮿 Power supply optionally via PoE or power adapter
쮿 Two- line display
쮿 Speakerphone function and headset connector
쮿 14 programmable function keys
쮿 Telephone book, call lists, redirect, DTMF, hold call, swap call, transfer
call, and three-way conference
Documentation structure
This documentation is intended for VoIP-infrastructure administrators and for
users of the LANCOM VP-100.
쮿 The chapters ’Installation’ → page 7, ’Basic configuration of the
LANCOM VP-100’ → page 12 and ’Advanced configuration’ → page 26
(PDF documentation only; available on CD or as an Internet download) are
primarily intended for administrators.
쮿 The chapter ’Making telephone calls with the LANCOM VP-100’
→ page 22 shows users how to operate the LANCOM VP-100. The
appendix additionally contains an overview of ’Keypad navigation’
→ page 44.
LANCOM VP-100
쮿 Preface
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EN
This documentation was created by …
... several members of our staff from a variety of departments in order to
ensure you the best possible support when using your
LANCOM
product.
In case you encounter any errors, or just want to issue critics enhancements,
please do not hesitate to send an email directly to:
info@lancom.de
Our online services www.lancom-systems.com are available to you
around the clock should you have any queries regarding the topics
discussed in this manual or require any further support. The area
'Support' will help you with many answers to frequently asked
questions (FAQs). Furthermore, the knowledgebase offers you a large
reserve of information. The latest drivers, firmware, utilities and
documentation are constantly available for download.
In addition, LANCOM support is available. For telephone numbers and
contact addresses of LANCOM support, please see the enclosed
leaflet or the LANCOM Systems website.
Information symbols
Very important instructions. Failure to observe this may result in damage.
Important instruction that should be observed.
Additional information that may be helpful but which is not required.
LANCOM VP-100
쮿 Chapter 1: Installation
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EN
1 Installation
This chapter will assist you to carry out the installation as quickly as possible.
First, check the package contents and system requirements. The device can
be installed and configured quickly and easily if all prerequisites are fulfilled.
1.1 Package content
Before beginning with the installation, please check that nothing is missing
from your package. Along with the device itself, the box should contain the
following accessories:
Should anything be missing, please take up immediate contact to your dealer
or to the address on the delivery note supplied with your device.
1.2 System requirements
1.2.1 Configuring the LANCOM VP-100
Configuring the LANCOM VP-100 can be done by using the keypad on the
device. Even more convenient is to use a browser to make your settings from
a computer that can access the LANCOM VP-100 via TCP/IP.
1.2.2 Telephoning with VoIP
In addition to the LANCOM VP-100, VoIP telephony also requires a SIP
gateway or a SIP proxy to handle the conversion between IP-based telephony
using the SIP protocol and other telecommunications networks (e.g. ISDN). A
SIP gateway can be provided by:
LANCOM
VP-100
Power adapter
✔
LAN connector cable (black)
✔
Telephone handset
✔
Handset connector cable
✔
LANCOM CD
✔
Printed documentation
✔
LANCOM VP-100
쮿 Chapter 1: Installation
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쮿 A LANCOM VoIP Router in your local network: The SIP gateway is then
integrated into the router; the VoIP telephone registers itself with the
LANCOM VoIP Router via the LAN (local registration)
쮿 A VoIP-ready PBX located in the local network or in the network at
headquarters: The VoIP telephone registers itself with the PBX using a
LAN or VPN connection (upstream registration)
쮿 A SIP provider account: The SIP gateway is located in the provider
network, the VoIP telephone registers itself with this gateway via the
Internet (public registration)
1.3 Introducing the LANCOM VP-100
This section introduces your device. You will find an overview of all status
displays, function keys and connectors here.
This section is of help to the installation but is not absolutely essential
reading. If you prefer you can skip this section and continue to section
’Hardware installation’ on page 11.
1.3.1 Keys and status displays
On the top of the phone you will see the display, the function keys and the
LEDs.
쐃
Display
The two-line display shows various information including the user and the
device status.
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The symbols in the display have the following meanings:
12 Keypad input mode is set to digits
ab Keypad input mode is set to lower-case letters
AB Keypad input mode is set to upper-case letters
Messages (MWI)
Do not Disturb (DnD)
Call forwarding
Mute
Call waiting
Call on hold
Alarm
쐇
LED 2
Blinks red in case of missed calls, illuminates constantly when DnD is active.
쐋
LED 1
Illuminates constantly in red when audio is switched to the headset.
Blinks red in case of error with the network connection or registration.
쐏
Programmable
function keys
14 programmable function keys which can be set with a predefined function
or a speed-dial number.
쐄
Keypad
The keypad is used to enter digits and alpha-numerical characters for the
telephone's functions and to configure the LANCOM VP-100.
To enter alphanumerical characters you use the hash key to
toggle the input mode between digits, lower-case and upper-case
letters. Alphanumerical characters can only be used when configuring
the LANCOM VP-100.
쐂
Speakerphone
key
The speakerphone key switches the phone into speakerphone mode.
1.3.2 Overview of key functions
The keys of the LANCOM VP-100 have the following functions:
Key Function
Keypad Input of digits and alphanumerical characters depending on the
current device status.
Programmable function
keys
Speed dialing of stored telephone numbers or execution of
predefined telephone functions.
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1.3.3 The rear panel of the device
The rear panel accommodates the LANCOM VP-100's connectors:

Opens the lists of missed and received calls.
Navigate within the lists to make a selection.
Confirms the current selection.
Cancels the current action. When dialing numbers or entering
values in the configuration this deletes the last character.
Opens the menu.
Opens the list of dialed numbers for redialing.
Mute on/off
Hands free on/off

Adjust volume
Flash/Call hold Places the current call on hold.
Swap between two active calls.
Transfer Transfer a caller to a third person.
Conference Telephone conference with two active calls, toggle on/off
Missed calls Opens the list of missed calls.
Received calls Opens the list of received calls.
DnD (Do not disturb) Toggles do not disturb on/off.
Headset Toggles between handset/speakerphone mode and the headset.
Key Function

LANCOM VP-100
쮿 Chapter 1: Installation
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쐃 Connector for the supplied power adapter
쐇 Switch port for the LAN connection
쐋 Switch port for connecting an additional network device
쐏 Headset connector for the microphone plug
쐄 Headset connector for the headphone/loudspeaker plug
1.4 Hardware installation
Installation of the LANCOM VP-100 involves the following steps:
햲 LAN – First of all connect your LANCOM VP-100 to the LAN. Plug in one
end of the supplied network cable to a LAN connector on the device ,
and the other end into an available network connector socket in your local
network (a free socket on a switch or hub).
햳 Connect the telephone handset – attach the short end of the spiral
telephone cable to the handset end and the long end to the telephone
socket on the underside of the device. Insert the non-spiraled portion of
the handset cable into the recessed channel.
햴 Power supply – The socket 쐃 is for connecting the supplied power
adapter.
Use only the supplied power adapter! The use of the wrong power
adapter can be of danger to the device or persons.
햵 Connect further network devices – You can optionally connect further
network devices such as your PC or notebook to the second switch port
on the LANCOM VP-100 to share a single network connection.
햶 Connect the headset – You can optionally connect a headset to the
LANCOM VP-100 so that your hands are free when conducting calls.
Ensure that you use the right connectors for the microphone and
loudspeaker.
Your LANCOM VP-100 is now ready to operate. With an unconfigured device,
the display presents the LANCOM Easy Setup.
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2 Basic configuration of the LANCOM VP-100
In order to make and receive telephone calls the LANCOM VP-100 requires a
connection to a SIP gateway at a public provider, a LANCOM VoIP Router or a
VoIP-capable PBX.
We will describe the configuration of the LANCOM VP-100 primarily
based on the web interface. Configuration via the keypad is also
possible. Information of configuration via the keypad can be found in
the description of the menu in the appendix (’Keypad navigation’
→ Page 44).
2.1 Quick installation via keypad (LANCOM Easy Setup)
The LANCOM VP-100 is optimally equipped for a quick and easy setup. The
start up is particularly easy with the LANCOM VP-100 when a LANCOM VoIP
Router is available in the LAN to regulate communications between VoIP
subscribers. In this situation, LANCOM Easy Setup can be used to enter all of
the parameters necessary for operating the LANCOM VP-100. The "normal"
configuration will be necessary to register the LANCOM VP-100 at a public SIP
provider or a VoIP-capable PBX.
Requirements for a successful quick installation: The LANCOM VoIP
Router has to work as the DHCP server in the LAN and control the
assignment of IP address information.
For the quick installation, all information is entered into the LANCOM VP-100
which is necessary for registration at the LANCOM VoIP Router. The procedure
differs depending on the setting for local authentication in the LANCOM VoIP
Router:
쮿 If there is no local authentication, any VoIP device can register at a
LANCOM VoIP Router as long as it sends (any) telephone number and
valid domain. The domain is communicated by DHCP from the LANCOM
VoIP Router to the devices in the LAN. Thus there is no need for terminal
devices to be entered explicitly into the LANCOM VoIP Router.
쮿 In case of local authentication, only devices with an explicit entry as a SIP
user can register with the LANCOM VoIP Router. The telephone number is
defined along with an authentication name and a password.
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If you do not wish to conduct the quick installation via keypad, then
simply confirm the values as suggested by the installation wizard and
configure the device via the web interface.
2.1.1 No local authentication
If local authentication in the LANCOM VoIP Router is not activated, the
LANCOM VP-100 merely requires a telephone number to register.
햲 After starting the LANCOM VP-100, LANCOM Easy Setup appears in the
display. Use
 to select the language for the configuration and
confirm with
.
햳 When requested to enter the 'Telephone number' enter the internal
telephone number or the SIP name for the device.
To enter alphanumerical characters you use the hash key to toggle the
input mode between digits, lower-case and upper-case letters.
햴 Confirm your entries with the key
.
The LANCOM VP-100 now tries to register with the LANCOM VoIP Router with
the number entered:
쮿 Registration will succeed if the LANCOM VoIP Router is configured to
allow registration without authentication. If this is the case then the
telephone displays its name as 'VP-100'.
쮿 If it is not possible to carry out registration without authentication, then
LANCOM Easy Setup continues to request further information.
2.1.2 With local authentication
If local authentication in the LANCOM VoIP Router is activated, the LANCOM
VP-100 requires the telephone number, a registration ID and a registration
password to register.
햲 After entering the telephone number you will be prompted for the
'Authentication Name'. Enter the 'Authentication user name' from the
entry for the SIP user here. Confirm your entries with the key
.
햳 In the next step, enter the 'Password' from the entry for the SIP user.
Confirm your entries with the key
.
The LANCOM VP-100 now again tries to register with the LANCOM VoIP
Router with the number entered, the registration ID and the password.
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쮿 Registration will succeed if the information agrees with an active entry for
a SIP user. If this is the case then the telephone displays its name as
'VP-100'.
쮿 If registration is not possible with the data you entered, the device
displays the message 'Register Error'. In this case, check and correct your
entries by using the web interface.
2.2 Basic configuration with the web interface
2.2.1 Open the web interface for configuration with LANconfig
LANconfig, the management software for LANCOM products, also supports
the LANCOM VP-100 Voice over IP telephones. After installation of the
hardware, the LANCOM VP-100 is displayed in the list of devices under a name
consisting of the model type and MAC address.
Clicking with the right-hand mouse key on the device opens up a context
menu which, among other things, can be used to start a web browser for
configuring the device.
2.2.2 Opening the web interface for configuration
The factory settings allow the LANCOM VP-100 to automatically obtain an IP
address by DHCP. Once started, the device displays its current IP address.
햲 If you cannot read the IP address after starting the device, use the menu
key
and the key to reach the menu entry 'Network settings' and
select with the
key. Use the key to select the menu entry 'IP
address' and confirm your selection with the key
. You will see the
current IP address for the device in four blocks of three figures.
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If the installation wizard starts in the display when the device is
switched on, confirm the suggested values and then access the menu
to read out the IP address.
햳 Start your browser and enter the current IP address for the device into the
address field. You can omit any leading zeros in the blocks of numbers
(e.g. if '192.168.001.050' is displayed, enter '192.168.1.50' into your
browser). In the top right-hand corner you can select the language for the
configuration.
If the LANCOM VP-100 cannot retrieve an IP address from a DHCP
server, then it uses the standard IP address '172.23.56.253'. In this
case, the computer which is to be used to carry out the configuration
needs to have a fixed IP address from which '172.23.56.253' can be
reached.
If the LAN also has a DNS server for name resolution and this
communicates the allocation of IP addresses and names to the DHCP
server, then the LANCOM VP-100 can be reached under the name
'VP-100-<MAC address>' (e.g. "VP-100-00a057xxxxxx"). You will
find the MAC address on a sticker on the base of the device.
2.2.3 The Installation Wizard
This Installation Wizard assists you with the initial basic configuration of the
LANCOM VP-100. It carries out the following settings:
쮿 The method of address allocation (static, DHCP, PPPoE)
쮿 Parameters for network connections
쮿 Information for SIP registration
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햲 Start the Installation Wizard with the navigation on the left screen
column.
햳 The first step is to select the IP mode:
왏 With static IP address allocation, the following steps of the
configuration involve manually setting the network parameters in
your LAN (IP address, subnet mask, default gateway and DNS server).
왏 With DHCP address allocation, all information is automatically
supplied by a DHCP server and no further network settings have to be
made.
왏 For registration at a PPPoE server, all of the relevant PPPoE access
data (user name and password) has to be entered in the following
stages of configuration.
햴 The second step is to enter the SIP configuration parameters. The values
for entry here have to match with those in the SIP-user configuration in
the LANCOM VoIP Router.
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왏 Enter internal telephone number as SIP ID.
왏 Authentication name and password match with the SIP user values.
왏 As SIP domain, enter (preferably) the internal VoIP domain of the
LANCOM VoIP Router or the domain of an upstream IP PBX. As an
alternative, the internal IP address of the LANCOM VoIP Router can be
used.
When the LANCOM VP-100 retrieves its IP address information via
DHCP from the LANCOM VoIP Router, the SIP domain is entered
automatically.
2.2.4 Registration at a public SIP provider
If you wish to use a SIP account with a public SIP provider for telephony, you
have to enter the SIP-account details into the LANCOM VP-100.
햲 To do this, access the menu 'SIP Settings' and the 'Account Settings' entry.
Enter the details of your SIP account sent to you by your provider here.
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왏 SIP ID/Name: The telephone number of your SIP account.
Depending on the SIP provider, the telephone number as the SIP ID
may require the country code and/or area code to be entered as
leading digits.
왏 Display name: The name for display to the person you are calling. If
the display name is left blank, the number of your SIP account will be
displayed instead.
The display name is only displayed if the SIP protocol is supported by
the telephone infrastructure of the person you are calling.
왏 Authentication name: The User ID or SIP ID of your SIP account.
왏 Authentication password: Your SIP-account password.
왏 Password confirmation: Confirmation of your SIP-account password.
The entry of further data, e.g. MWI information (Message Waiting
Indication) is only required if your SIP provider explicitly gives you this
information.
Confirm your changes with the button Submit.
햳 Access the menu 'SIP Settings' and the 'Server Settings' entry. Enter the
details of the SIP server as provided by your provider.
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왏 Registrar: The address of the registrar server at your SIP provider.
왏 Proxy: The address of the proxy server at your SIP provider.
If your provider did not give you details of a proxy address, enter the
registry server address here.
The entry of further data, e.g. outbound proxy or special ports, is only
required if your SIP provider explicitly gives you this information.
Confirm your changes with the button Submit.
2.2.5 Registering at the LANCOM VoIP Router
A LANCOM VoIP Router located in your local network can function as a SIP
proxy for the VoIP terminal equipment in the network. VoIP-capable terminal
devices such as a LANCOM VP-100 can then register locally at the LANCOM
VoIP Router. The SIP proxy handles the switching of calls to a public SIP
provider or to a VoIP PBX at a different site. Alternatively, the LANCOM VoIP
Router as a SIP gateway can perform the conversion to other telephone
networks (e.g. ISDN) itself.
Where the LANCOM VoIP Router also functions as a DHCP server in your LAN,
configuration of the LANCOM VP-100 can be very fast and convenient with the
Installation Wizard (’The Installation Wizard’ → Page 15).
If IP address information in the LAN is not communicated by the LANCOM
VoIP Router (e.g. fixed IP addresses or a different DHCP server in the LAN),
then the corresponding SIP-user data from the LANCOM VoIP Router must be
entered into the LANCOM VP-100.
햲 To do this, access the menu 'SIP Settings' and the 'Account Settings' entry.
Enter your SIP user information as configured in the LANCOM VoIP Router.
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왏 SIP ID/Name: The internal telephone number of your SIP user.
왏 Display name: The name for display to the person you are calling. If
the display name is left blank, the number of your SIP account will be
displayed instead.
The display name is only displayed if the SIP protocol is supported by
the telephone infrastructure of the person you are calling.
왏 Authentication name: The SIP user's authentication name.
왏 Authentication password: The SIP user's password.
왏 Password confirmation: Confirmation of the SIP user's password.
Confirm your changes with the button Submit.
햳 Access the menu 'SIP Settings' and the 'Server Settings' entry. Enter the
SIP information for your LANCOM VoIP Router.
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왏 Registrar: The local VoIP domain of the LANCOM VoIP Router.
왏 Proxy: Also the local VoIP domain of the LANCOM VoIP Router.
Confirm your changes with the button Submit.
2.2.6 Registration at an upstream PBX
Configuring the LANCOM VP-100 for registration at an upstream PBX is
generally similar to that for registration at the LANCOM VoIP Router.
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3 Making telephone calls with the LANCOM
VP-100
3.1 Initiating calls
3.1.1 By direct dialing
햲 Enter the desired telephone number with the numbers on the LANCOM
VP-100 keypad. The phone number can be edited if need be: Use the
key to delete the last number from the display.
햳 Lift the handset and the number will be dialed.
왏 To initiate a call when using the speakerphone mode, press the
speakerphone key
.
왏 When using a headset, initiate the call by pressing the 'Headset'
function key.
햴 Alternatively you can pick up the handset first (or press the speakerphone
key
or the 'Headset' function key) and then dial. In this case, dialing
commences when the LANCOM VP-100 considers the number to be
complete (ca. 3 seconds after the last key press). In this case, too, the
number can be edited by pressing the
key.
By pressing the hash key or the number will be dialed
without delay.
햵 After you have completed your call, simply return the handset to the hook
or press the speakerphone key or the 'Headset' function key.
3.1.2 From the calls lists
Telephone numbers contained in the calls lists can be used to initiate calls.
햲 With the menu key
and the key access the 'Call records' list and
confirm your selection with the
key.
햳 Use the
 keys to select one of the lists for 'Missed calls', 'Received
calls' or 'Dialed calls' and confirm your selection with the
key.
햴 Use the
 keys to select the desired telephone number.
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햵 Dialing commences when the handset is picked up, or by pressing the
speakerphone key
or the 'Headset' function key.
You can also directly open the lists for missed and received calls with
the function keys 'Missed calls' and 'Received calls'. The list of dialed
numbers is opened directly with the
key.
3.1.3 About speed-dial keys
Numbers which you call frequently can be programmed into the telephone's
14 programmable keys.
햲 To dial the number simply press the appropriate speed-dial key. The
number for dialing is shown on the display.
햳 Dialing commences when the handset is picked up, or by pressing the
speakerphone key
or the 'Headset' function key.
3.1.4 From the telephone book
The telephone book is a convenient way of accessing known telephone
numbers for dialing.
햲 Use the menu key
to select the menu entry 'Phone book' and confirm
your selection with the key
.
햳 Use the
 keys to select the menu entry 'View entry' and confirm
your selection with the key
. The list of stored telephone numbers is
displayed.
햴 Use the
 keys to select the desired telephone number.
햵 Dialing commences when the handset is picked up, or by pressing the
speakerphone key
or the 'Headset' function key.
Instructions on how to save telephone numbers to the telephone book
can be found in section ’Telephone book’ → Page 35 (PDF
documentation only; available on CD or as an Internet download).
3.2 Accepting calls
쮿 Answer the call as you would normally by lifting the handset.
쮿 Alternatively you can press the speakerphone key to accept and conduct
a call in speakerphone mode.
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쮿 When using a headset, accept the call by pressing the 'Headset' function
key.
쮿 Press the key
, use  to go to 'accept' and .
3.3 Options during telephone calls
The following telephone operations are available to you via the keypad and
function keys:
쮿 Adjust volume
The keys
and allow you to adjust the volume of the ring tones
and of the handset/headset loudspeaker.
쮿 Switching between handset and speakerphone
You can switch between the handset and speakerphone mode at any time
during a call.
왏 While telephoning with the handset, press the speakerphone key
and replace the handset in its cradle.
왏 While telephoning in speakerphone mode, lift up the handset and
then press the speakerphone key
.
쮿 Accepting calls
If the telephone rings during a call you can open the options with the
key. Use the  keys to select the menu entry 'Accept' and confirm
your selection with the key
. The second call is accepted and the
previous call is placed on hold.
쮿 Rejecting calls
When the telephone rings you can open the options with the
key. Use
the
 keys to select the menu entry 'Reject' and confirm your
selection with the key
. The incoming call is then rejected.
쮿 Mute
To activate mute during a call, press the
key. To deactivate mute
again, press the
key again.
쮿 Holding and continuing with calls
To place a call on hold, press the Flash/Call hold key. The caller can no
longer hear you and you can, for example, conduct a second call on
another line.
To continue with a call which is on hold, press the Flash/Call hold key
again.
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쮿 Swap call
If you have two simultaneous connections you can use the Flash/Call hold
key to switch between them. You will be connected to one of the other
callers; the other caller is placed on hold.
쮿 Call forwarding, Transfer
왏 Unattended call forwarding
To forward a call to the third person, press the Call hold key, dial the
required telephone number and then press Hold key. As soon as the
dialed subscriber accepts the call, the two callers are connected. If the
dialed subscriber is not available, you can retreive the call by pressing
the Hold button again.
왏 Attended call forwarding
If you are connected with two callers, one being on hold, you can
connect them with one another. Similarly, a caller you have placed on
hold can be connected with another telephone number of your
choice. The existing call is placed on hold with the Flash/Call hold key.
Now dial a number to make a second call. After reaching the second
caller and, for instance, informing them of the call, press the Transfer
key. To two callers are now connected and you no longer have any
active calls or calls on hold.
Support of the transfer function depends upon the SIP proxy that the
LANCOM VP-100 is registered with.
쮿 Conference calls
To initiate a telephone conference with three callers, the first connection
has to be established and the caller placed in hold with the Flash/Call hold
key. You then dial the number of the second participant and press the hash
key
or to dial. Once the dialed person picks up the call, press
the Conference key and all three participants will be connected. By
pressing the Conference key again the conference call is stopped and you
can swap between the two lines .
쮿 Do not disturb
The 'Do not Disturb' function activated with the DND key places the
telephone on standby. In this state the telephone receives no calls and
does not ring. You can make calls yourself, however.
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4 Advanced configuration
If you open the configuration interface in your web browser you will see the
main screen containing general information such as the firmware version and
current IP address.
Instructions for accessing the configuration interface are to be found
here ’Opening the web interface for configuration’ → Page 14.
4.1 Installation Wizard
Information on the Installation Wizard is available under ’Installation Wizard’
→ Page 26.
Parameters in this area can only be changed if your are logged in as
'admin'.
4.2 Network settings
Parameters in this area can only be changed if your are logged in as
'admin'.
4.2.1 IP settings
In the 'IP Settings' area you can adjust the following parameters:
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쮿 IP address retrieval
왏 'Static IP': For the static definition of IP address, subnet mask, default
gateway and DNS server.
왏 'DHCP': Automatic retrieval of IP address information by DHCP.
왏 'PPPoE': For entry of PPPoE information for registration at a PPPoE
server.
쮿 Network connection speed
왏 Automatic negotiation
왏 Set to 10/100 Mbps.
쮿 Retrieval of DNS server information
왏 'Automatic': For automatic allocation of DNS server information via
DHCP.
왏 'Manual': For the manual definition of primary and secondary DNS
servers.
This option is only available when IP address information is retrieved
by DHCP or PPPoE.
4.2.2 Quality of Service
In the 'Quality of Service' area you can adjust the following parameters:
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쮿 VLAN QoS: Activate this option if your local network uses virtual networks
for the prioritization of data traffic. If the VLAN QoS is activated, the
priority and the ID of the VLAN can be entered for voice (VoIP) and data.
쮿 SIP and RTP ToS/DiffServ: If your local network uses ToS or DiffServ values
to prioritize VoIP data traffic, the corresponding values can be entered
here.
It is common to use DiffServe marking DSCP_EF ('Expedited
Forwarding') for Voice over IP in LANs. For this, enter either the
hexadecimal value '0x2e' or the decimal equivalent '46'.
4.3 SIP settings
Parameters in this area can only be changed if your are logged in as
'admin'.
4.3.1 Basic settings
The 'Basic setting' area is used for setting the various parameters for the VoIP
protocols, such as the SIP and RTCP port:
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This parameter only has to be adjusted if this is required by the SIP
gateway and SIP proxy being used. Refer to the documentation from
the corresponding manufacturers.
4.3.2 SIP account settings
In the 'Account settings' area you can enter the parameters for your SIP
account:
쮿 SIP ID/Name: The telephone number of your SIP account.
쮿 Display name: The name for display to the person you are calling. If the
display name is left blank, the number of your SIP account will be
displayed instead.
The display name is only displayed if the SIP protocol is supported by
the telephone infrastructure of the person you are calling.
쮿 Authentication name: The User ID or SIP ID of your SIP account.
쮿 Authentication password: Your SIP-account password.
쮿 Password confirmation: Confirmation of your SIP-account password.
The entry of further data, e.g. MWI information (Message Waiting
Indication) is only required if your SIP provider explicitly gives you this
information.
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4.3.3 Server settings
In the 'Server settings' area you can enter the parameters for your SIP gateway
and/or SIP proxy:
쮿 Registrar: The address of the registrar server at your SIP provider.
쮿 Proxy: The address of the proxy server at your SIP provider.
If your provider did not give you details of a proxy address, enter the
registry server address here.
The entry of further data, e.g. outbound proxy or special ports, is only
required if your SIP provider explicitly gives you this information.
4.3.4 NAT-Traversal
For some applications, VoIP telephones such as the LANCOM VP-100 have to
be able to receive data directly from the Internet. In local area networks this
is often prevented by firewalls or routers using network address translation
(NAT). The STUN protocol (Simple Traversal of UDP over NAT) enables VoIP
phones to by operated in these LANs without having to alter the configuration
of the routers or firewalls. The devices register at a publicly-available STUN
server for a convenient setup.
To configure this, the STUN protocol is activated and the STUN server is
entered along with the port to be used.
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4.3.5 Security
The Secure Real-Time Transport Protocol (SRTP) allows the encryption of the
voice data being transferred by the Real-Time Transport Protocol (RTP). The
method of encryption is the Advanced Encryption Standard (AES).
쮿 Secure RTP: Activates/deactivates SRTP
쮿 Accept non-SRTP call: Activates/deactivates the acceptance of calls from
subscribers who do not use SRTP.
쮿 SRTP security type:
왏 Encryption: The data are encrypted only; no authentication takes
place.
왏 Authentication: The device has to be authenticated by the SIP
gateway; data is not encrypted.
왏 Encryption and authentication: Data is encrypted and the device has
to be authenticated at the SIP gateway.
쮿 SRTP pre-shared key: Password for encryption/authentication via SRTP.
4.4 Telephone settings
4.4.1 Voice settings
The 'Voice settings' area is used for setting the various voice-transmission
parameters, e.g. the compression technique (codec):
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This parameter only has to be adjusted if this is required by the SIP
gateway and SIP proxy being used. Refer to the documentation from
the corresponding manufacturers.
4.4.2 General settings
In the 'General settings' area you can set up various parameters for operating
the telephone:
쮿 Volume settings: Here you can separately adjust the volume settings for
the ring tone, the handset, the loudspeaker, and the headset.
쮿 Language setting: The language used in the telephone's display.
쮿 Ring melody: Selection from 10 different ring melodies.
Ring melodies 9 and 10 can be set with your own audio files.
쮿 Dial-tone setting: This setting should correspond with the country of
operation.
쮿 Automatic redial: Activates/deactivates the auto redial and sets the
number of redial attempts.
쮿 Time format: The time format used in the telephone's display.
Ring melody and on-hold melody import
To use your own melody as a ring or on-hold melody, you first define where
the melody is to be stored (Melody 9, Melody 19, On-hold melody), you then
select the audio file and confirm by pressing the Update button.
The audio file must be an μ-law encoded RAW file and be smaller than
22 KB.
4.4.3 Call-forwarding settings
In the 'Call-forwarding settings' area you can set the numbers to be called in
case an incoming call is to be forwarded:
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Select whether forwarding applies when the phone is busy, if there is no
answer, or immediately. You then enter the desired telephone number (max.
32 digits, no alphanumerical characters).
4.4.4 Function keys
In the 'Function key settings' area you can set up the functions and telephone
numbers for the programmable function keys:
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The function keys 1 to 7 are pre-programmed with the following functions.
Although you cannot delete these functions, they can be assigned to different
keys:
Function key programming
햲 To program a function key, click on the button Add/Edit under the list of
function keys.
햳 Select the type of program for the key (function or speed-dial) and then
the setting:
왏 One of the predefined functions.
왏 A telephone number for speed-dialing (max. 32 digits, no
alphanumerical characters).
햴 Select the function key (P8 to P14) for programming and confirm your
selection with the Submit button.
Delete function key
To delete the programming of a function key mark the corresponding entry in
the displayed list of function keys and confirm with Delete.
4.4.5 Alarm setting
In the 'Alarm setting' area you can set a one-off or regular alarm:
Function key Function
P1 Flash/Call hold
P2 Transfer
P3 Conference
P4 Missed calls
P5 Received calls
P6 Do not disturb
P7 Headset
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Add alarm setting
햲 To set a new alarm, select the date and time and click on the Submit
button.
햳 For an alarm signal which is repeated every day, click on the 'Daily' option.
Now all you have to do is to set the time and confirm with Submit.
Delete alarm time
To delete one of the alarm times, mark the corresponding entry in the
displayed list of alarm times and confirm with Delete.
Delete all alarm times
To delete all of the alarm times, click on the button Delete all.
4.4.6 Telephone book
In the 'Telephone book' area you can create and edit entries in the telephone
book:
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Adding an entry to the telephone book
To create a new entry in the phone book, enter the name (max. 18
alphanumerical characters) and the telephone number (max. 32 digits, no
alphanumerical characters) and click on the Save button.
Deleting an entry from the telephone book
To delete one of the telephone-book entries, mark the corresponding entry in
the displayed list of telephone-book entries and confirm with Delete.
Deleting all telephone-book entries
To delete all of the telephone-book entries, click on the button Delete all.
Importing a telephone book
Far more convenient than manually making telephone-book entries is to
import an existing list of telephone numbers. The telephone book needs to be
an UTF-8-coded CSV file with the following format:
”Name”, ”Number”
”Mustermann”, ”0123456789”
...
To import a list of this type into the telephone book, browse for and select the
file and press the button Import.
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Importing a telephone-book file overwrites corresponding entries in
the device's telephone book. Any entry in the device which is not
matched by an entry in the import file is left unchanged.
Save telephone book
To export device telephone-book entries to a file, click on the Save button and
define a suitable location and name for the file.
The telephone book is exported to a file of the same format as used
for importing.
4.4.7 Do not disturb
In the area 'Do not disturb list' you can enter telephone numbers which are to
be ignored by the telephone.
Adding a Do-not-disturb entry
To add an entry to the do-not-disturb list, click on the Add/Edit button, add
the user name (max. 18 alphanumerical characters) and the telephone
number (max. 32 digits, no alphanumerical characters) and confirm with
Save.
Calls from that number will in future be rejected.
Deleting a do-not-disturb entry
To delete one of the do-not-disturb list entries, mark the corresponding entry
in the displayed list of numbers and confirm with Delete.
Deleting all do-not-disturb list entries
To delete all of the do-not-disturb list entries, click on the button Delete all.
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4.5 Information
The 'Information' area displays general information about the device and also
the lists of 'Missed calls', 'Dialed numbers' and 'Received calls'.
To delete all of the numbers in any of these lists, click on the button Delete
all.
4.6 Management
4.6.1 User administration
In the 'User administration' area you can limit access to the device
configuration:
쮿 Remote administration: Here you enter the IP address from which access
to the configuration is permitted. Access to the configuration from any
other IP address is blocked.
쮿 User accounts
왏 Admin: Password for administrator access. The administrator has full
access to the configuration.
왏 User: Password for user access. Users only have limited access to the
configuration and, for example, they cannot alter network and SIP
settings.
4.6.2 System log settings
In the 'System log settings' area you can configure the transmission of device
information to a Syslog server:
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쮿 System log: Activates/deactivates the transmission of device information
to a Syslog server.
쮿 Kernel log level: Selection of the level that messages require for
transmission to the Syslog server (from '0=emergency' to 'None').
쮿 VoIP log: Activates/deactivates the transmission of VoIP information to a
Syslog server.
쮿 Syslog server address: Name or IP address of the syslog server.
쮿 Syslog server port
4.6.3 Date/time
In the 'Date/Time' area you can configure the time settings for the device:
쮿 Manual
Selecting manual time settings displays a dialog for entering date and
time.
쮿 NTP time server
If date and time information is to be automatically retrieved from a time
server (NTP server), you can enter the values for the server here.
왏 Time zone: Time zone where the device is in operation.
왏 NTP update interval: Interval in hours after which the clock time is
updated.
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왏 NTP server 1 and 2: URL or IP address of the NTP server from which
date and time are to be retrieved automatically.
4.6.4 Ping test
In the 'Ping test' area you can ping another station:
4.6.5 Configuration
In the 'Config' area you can backup or restore the device configuration or reset
to the factory defaults:
Resetting the configuration deletes and settings and other values,
such as the telephone-book entries.
4.6.6 Firmware update
In the 'Firmware update' area you can upload new firmware into the device.
Manual firmware update
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To carry out a manual update to the firmware, select the desired firmware file
(filename *.upv) and confirm with Upload.
Network devices connected to the telephone do not have network
access for the duration of the telephone's firmware update.
Automatic firmware update
As an alternative to manual firmware updates, the device can automatically
retrieve updated firmware and configurations either when started and/or
periodically via HTTP or TFTP.
Network devices connected to the telephone do not have network
access for the duration of the telephone's firmware update.
To automatically upload firmware and/or configuration, select the following
parameters:
쮿 Firmware update at each boot: Activates/deactivates the automatic
retrieval of firmware and/or configuration on booting.
쮿 Firmware update periodically: Activates/deactivates the automatic
retrieval of firmware and/or configuration periodically after a certain
number of days.
쮿 Provision method: Select the protocol which is to be used for
automatically retrieving firmware and/or configuration.
쮿 Server, directory, port: With separate entries for HTTP and TFTP, enter the
source for the firmware and configuration files.
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A text file with the name of “Lancom-GENERAL.cfg” must be saved to
the selected configuration directory, e.g. “cfg”. This file should con-
tain the following entries:
[fupdate]
fupdate_image_name=LC-VP100-3.03.0049.upv
Here, “LC-VP100-3.03.0049.upv” is the name of the firmware file
stored to this directory and intended for firmware distribution, e.g.
“image”.
쮿 Provision retry interval, limit: If the first attempt to load the firmware or
configuration fails, you can define the number of attempts to be made
and the time interval between them in seconds.
4.7 Logout
In the 'Logout' area you can logout of the configuration interface or you can
prompt a reboot of the device.
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5 Appendix
5.1 Performance and characteristics
LANCOM VP-100
Connectors Ethernet ports 2 Ethernet ports 10/100 Mbps (RJ45) for placing the telephone between the
PC and network socket
Headset connection 2 analog standard connectors (microphone, headphone)
Connector for
handset/headset
RJ9 plug for the spiral cable (supplied) or a headset
Power supply Via Power over Ethernet (IEEE802.3af) or 9V DC external power adapter (110V
- 220V), supplied
Power consumption
(max.)
ca. 4 Watt
VoIP SIP protocol RFC 3261 (SIPv2), RFC 2327 (SDP/RTP,RTCP), RFC 3262 (Reliability of
Provisional Responses), RFC 3263 (Locating SIP Servers), RFC 3264 (Offer/
Answer Model), RFC 3265 (SIP Specific Event Notification), RFC 2976 (DTMF
Info Method), RFC 3842 (Message Summary), RFC 3711 (SRTP)
Telephony functions Hold, swap, transfer calls, three-way conference, do not disturb, call waiting,
message waiting indication (MWI), mute, speakerphone, call forwarding
(unconditional/on busy/no answer), redial, lists of dialed numbers, received
and missed calls, telephone book (100 entries).
Audio properties Comfort noise generation (CNG), voice activity detection (VAD), packet loss
concealment (PLC), echo cancellation AEC (G.167), automatic adaptive de-
jitter buffer. Inband tone signaling, country specific. DTMF support compliant
with RFC 2976 (SIP info), RFC 2833 (RTP payload type/outband). Voice
encoding with G.711 μ-law/A-law (64 kbps), G.729 Annex A/B, iLBC
Hardware Housing Robust plastic housing, measures 240 x 70 x 180 mm (WxHxD; with on-hook
handset)
Display 128 x 26 dot-matrix LCD
Keys 36 keys incl. 14 programmable function keys (status LED), large speakerphone
button (status LED); reset key
Conformity EN 55022, EN 55024
Environment
/
Temperature
Temperature range -10 – 40 °C; humidity 10-95 %; non-condensing
Package
content
External power adapter (9V DC, 110-220V), LAN cable (CAT.5, STP, 3 m),
printed manual (English, German), software CD
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5.2 Keypad navigation
Menu entry Remark
쮿 Telephone book
쮿 New
쮿 Name
쮿 Telephone number
쮿 View entry
쮿 Dial
쮿 Modify
쮿 Delete
쮿 Details
쮿 Add to DND (do-not-disturb list)
쮿 Search
쮿 Memory check
쮿 Delete all
쮿 Call lists
쮿 Missed calls
쮿 Received calls
쮿 Dialed calls
쮿 Delete all
쮿 DND list
쮿 New
쮿 Name
쮿 Telephone number
쮿 View entry
쮿 Modify
쮿 Delete
쮿 Details
쮿 Search
쮿 Memory check
쮿 Delete all
쮿 Network settings
쮿 Set IP mode
쮿 DHCP
쮿 PPPoE
쮿 Fixed
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쮿 IP address
쮿 Modify For IP mode = Fixed
쮿 (IP) subnet mask
쮿 Modify For IP mode = Fixed
쮿 Default gateway
쮿 Modify For IP mode = Fixed
쮿 DNS setting
쮿 Primary DNS
쮿 Modify For IP mode = Fixed
쮿 Secondary DNS
쮿 Modify For IP mode = Fixed
쮿 PPPoE settings
쮿 User name
쮿 Password
쮿 NTP settings
쮿 Set
쮿 On
쮿 Off
쮿 Server IP
쮿 Zone
쮿 SIP settings
쮿 Proxy settings
쮿 Proxy server
쮿 Outbound proxy
쮿 Proxy port
쮿 Registrar server
쮿 Registrar port
쮿 User info
쮿 Auth. name)
쮿 Password
쮿 Phone number
쮿 Phone settings
쮿 Set language
쮿 English
쮿 English
Menu entry Remark
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쮿 Call forwarding
쮿 On busy
쮿 Activate/deactivate
쮿 Forward to:
쮿 No answer
쮿 Activate/deactivate
쮿 Forward to:
쮿 Unconditional
쮿 Activate/deactivate
쮿 Forward to:
쮿 Disable all
쮿 Alarm
쮿 Add alarm
쮿 View all
쮿 Delete all
쮿 Time
쮿 Ring
쮿 Volume (1 to 8)
쮿 Melody (1 to 10)
쮿 Volume
쮿 Headset (1 to 8)
쮿 Speaker (1 to 8)
쮿 Program keys
쮿 Function key
쮿 Flash/Call hold
쮿 Press key
쮿 Swap
쮿 Press key
쮿 Conference
쮿 Press key
쮿 Missed calls
쮿 Press key
쮿 Received call
쮿 Press key
쮿 DnD (Do not disturb)
Menu entry Remark
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5.3 Connector wiring
Ethernet interface 10/100Base-T
8-pin RJ45 sockets (ISO 8877, EN 60603-7)
5.4 CE-declarations of conformity
LANCOM Systems herewith declares that the devices of the type described in
this documentation are in agreement with the basic requirements and other
relevant regulations of the 1995/5/EC directive.
The CE declarations of conformity for your device can be found in the
download area of the LANCOM web site (www.lancom-systems.com
).
쮿 Press key
쮿 Headset
쮿 Press key
쮿 Memory key (speed-dial)
쮿 Memory number (speed-dial)
쮿 Press key
쮿 Factory default
쮿 Reboot
Menu entry Remark
Connector Pin Line
1T+
2T-
3R+
4–
5–
6R-
7–
8–
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Index
A
Accepting calls
23, 24
Adjust volume
24
Admin
38
Advanced Encryption Standard
31
AES
31
Alarm setting
34
Attended call forwarding
25
Authentication name
17, 18, 20, 29
Authentication password
18, 20, 29
Authentication, local
12
C
Call forwarding
25, 32
Calls lists
22
Conference
10, 34
Conference calls
25
Configuration interface
26
Configuration via web interface
14
Connector wiring
47
Ethernet interface
47
LAN interface
47
WAN interface
47
Connectors
10
D
Date
39
Declarations of conformity
47
DHCP
12, 14, 15, 16, 17, 27
DHCP server
15
Dial-tone setting
32
Direct dialing
22
Display
8
Display name
18, 20, 29
DnD (Do not disturb)
10, 25
DNS server
15, 27
Do not disturb
25, 34, 37
Documentation
7
Download
6
F
Firmware
6
Firmware update
40
Automatic
41
Flash/Call hold
10, 24, 34
Function keys
33
Function keys, programmable
9
H
Hands free
10
Hardware installation
11
Headphone
11
Headset
10, 11, 22, 24, 34
I
Information symbols
6
Installation
7
LAN
11
Power adapter
11
Installation Wizard
15, 26
IP address
15
IP address allocation
15, 16
IP domain
17
K
Keypad
9
Keys
8
L
LAN
Connector cable
7
LANCOM Easy Setup
11, 12, 13
Language for configuration, selection
15
Language setting
32
LED display – see status display
Local authentication
12
Loudspeaker
11
M
Management
38
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Configuration 40
Date/time
39
Firmware update
40
Logout
42
Ping test
40
System log settings
38
User administration
38
Message Waiting Indication
18, 29
Microphone
11
Missed calls
10, 34
Mute
10, 24
MWI information
18, 29
N
Network Address Translation
30
Network connection
Speed
27
Network settings
26
IP settings
26
Quality of Service
27
No local authentication
13
NTP
39
NTP time server
39
O
On-hold melody, import
32
P
Package content
7
PBX
upstream
21
Ping test
40
Power adapter
7, 11
PPPoE
15, 16, 27
Programmable function keys
9, 33
Proxy
19, 21, 30
Q
Quality of Service
27
DiffServ
28
ToS
28
VLAN QoS
28
R
Received calls
10, 34
Redial
32
Register error
14
Registrar
19, 21, 30
Rejecting calls
24
Remote administration
38
Ring melody
32
Ring melody, import
32
RTCP port
28
S
Secure Real-Time Transport Protocol
31
Secure RTP
31
Server settings
18, 20
Simple Traversal of UDP over NAT
30
SIP account settings
17, 19
SIP gateway
7, 12
SIP ID
17, 18, 20, 29
SIP port
28
SIP provider
17
SIP proxy
7, 25
SIP settings
17, 18, 19, 20, 28
Basic settings
28
NAT-Traversal
30
Security
31
Server settings
18, 20, 30
SIP account settings
17, 19, 29
SIP settings
17, 19
Speakerphone
22, 24
Speakerphone key
9, 22
Speed-dial keys
23
SRTP security
31
Static IP
27
Status display
8
STUN
30
Support
6
Swap
25
Switch port
11
Syslog server
38
LANCOM VP-100
쮿 Index
50
EN
System log settings 38
System requirements
7
T
Telephone book
23, 35
Import
36
Save
37
Telephone handset
11
Telephone settings
31
Alarm setting
34
Call-forwarding settings
32
Do not disturb
37
Function keys
33
General settings
32
Telephone book
35
Voice settings
31
Time
39
Time format
32
Transfer
10, 25, 34
U
Unattended call forwarding
25
Upstream PBX
21
V
VoIP domain
17
VoIP log
39
Volume
32
W
Wahlwiederholung
32
Web interface
14
With local authentication
13
… 9 …

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