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d2 Quadra USB 3.0 User Manual 1
D2 QUADRA USB 3.0 USER MANUAL
CLICK HERE TO ACCESS UP-TO-DATE ONLINE VERSION
of this document for the most recent content as well as for features such as expandable
illustrations, easier navigation, and search capability.
d2 Quadra USB 3.0 User Manual 2
INTRODUCTION
Welcome to the User Manual for the d2 Quadra. Your drive delivers stunning
performance through the cutting edge interfaces SuperSpeed USB 3.0, FireWire
800, or eSATA. Fully compatible with PCs and Macs and quiet, rackable, and
stackable, your product fits into any professional working environment.
These pages will guide you through the process of connecting your LaCie product and will explain its features. If
this manual doesn't answer your questions or if you are having trouble, consult the Getting Help page.
BOX CONTENT
Your box contains the following:
LaCie d2 Quadra
USB 3.0 cable (USB 2.0-compatible)
FireWire 800 cable
eSATA cable
Power supply
Drive stand for upright use
Quick Install Guide
LaCie Storage Utilities and User Manual are pre-loaded on the drive
Note: A PDF of this User Manual and software utilities are pre-loaded on the drive.
Important info: Please save your packaging. In the event that the drive should need to be repaired or
serviced, it must be returned in its original packaging.
d2 Quadra USB 3.0 User Manual 3
MINIMUM SYSTEM REQUIREMENTS
Your system must meet certain requirements in order for your LaCie product to function properly. For a list of
these requirements, please refer to the product packaging or consult the product support web page at
www.lacie.com/support/.
Note: USB 3.0 Connection:
For optimal performance through the USB connection, the drive must be connected to a USB 3.0 host port.
Many laptops or desktop computers do not feature USB 3.0 ports. You can purchase a USB 3.0 PCI Express
Card (for desktop computers) or a USB 3.0 ExpressCard 34 (for laptops) that will permit the maximum
transfer speeds for which your LaCie USB 3.0 hard drive is capable.
If you require USB 3.0 drivers for your computer, you can download them from the LaCie website.
Mac users, click here to download USB 3.0 drivers.
PC users, click here for Turbo USB 3.0 drivers to boost the USB 3.0 performance of your d2 Quadra.
d2 Quadra USB 3.0 User Manual 4
VIEWS OF THE DRIVE
Front View
Shortcut Button with Activity LED1.
Removable stand2.
d2 Quadra USB 3.0 User Manual 5
Rear View
Power switch1.
FireWire 800 ports2.
USB 3.0 port3.
eSATA port4.
Power supply connection5.
Chain lock option6.
d2 Quadra USB 3.0 User Manual 6
HARD DISK HEAT MANAGEMENT
Heat Dissipation Design
This LaCie product's metal body is ideal for naturally dissipating internal drive heat. Its unique design actually
draws heat away from the internal drive toward the external casing. The large surface area of the heat sink
casing absorbs internal heat and dissipates it, keeping the drive safe and prolonging its life and reliability.
As a consequence, it is normal that the external casing is warm to the touch. Please make sure that
the vent on the back-bezel is not obstructed and that there is a natural airflow across the casing.
Upright, Stack & Rackmount Configuration
Heat dissipation is maximized when this LaCie product is in the upright position. When stacking LaCie products,
please remember to attach the included rubber feet (if included) on the under side of your drives. This will allow
for some airflow between your drives so that the heat dissipation can work effectively. LaCie does not
recommend stacking or racking more than three drives on top of each other, especially if these drives are
turned on simultaneously.
d2 Quadra USB 3.0 User Manual 7
LED INFORMATION
Your LaCie hard drive features a multi-functional LED on the front of the drive.
LED STATES
LED Behavior Power
Button State
Off Off The product is turned off or the computer is in sleep mode.
Off On
The product is not connected to a host computer via one of the interfaces. If
the device is connected to a power supply and turned on and the LED
remains off, contact LaCie Customer Support.
30s off, flash blue,
30s off, etc.
On
The product is connected to the host computer via USB 2.0 or USB 3.0, and
either 1) the product has been unmounted by the host operating system; 2)
the host computer is in sleep mode; or 3) the host computer put the product
into sleep mode.
Solid blue
On Product is turned on and the drive is ready for access. Note that after 20
seconds, LED intensity will slightly decrease.
Flickering
On During normal operation, LED flickers to indicate drive access.
d2 Quadra USB 3.0 User Manual 8
CABLES AND CONNECTORS
USB 3.0
USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is
the latest implementation of this standard, and it provides higher bandwidth and new power management
features.
Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0's 480 Mbits/s. This means USB 3.0 is
theoretically up to ten times faster than its predecessor.
Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable to ensure maximum data transfer performance
when connected to a compatible USB 3.0 port. The cable will also work when connected to a USB 2.0 or 1.1 port,
but drive performance will be limited to their respective transfer rates.
Connector Face
(to Computer)
Cable End
(to Computer)
Cable End
(to Hard Drive)
Connector Face
(to Hard Drive)
d2 Quadra USB 3.0 User Manual 9
FIREWIRE 800
FireWire, also known as IEEE 1394, is a high-speed serial input/output technology for connecting peripheral
devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard.
FireWire 800 offers increased bandwidth and extended distance between devices. FireWire 800 is ideal for
bandwidth-intensive applications, such as audio, video and graphics.
Connector Face
(to computer)
Cable End
(to computer)
Cable End
(to product)
Connector Face
(to product)
Note: FireWire 800 is backwards compatible with FireWire 400, which means that if you have an adapter
cable, you can connect your LaCie FireWire 800 product to a FireWire 400 port on your computer. In this
case, file transfers will be limited to FireWire 400 speeds. If your product does not include an adapter cable
in the package, you can purchase one from www.lacie.com/accessories/.
d2 Quadra USB 3.0 User Manual 10
ESATA
Your LaCie product offers the latest in SATA technology, allowing interface (or bus) transfer rates of up to 3
Gbits/s. SATA technology was originally developed to serve as an internal interface, delivering improved
performance to internal connections.
Soon after, eSATA, or external SATA was developed, allowing for the use of shielded cables outside the PC.
eSATA technology was developed to be rugged and durable. eSATA connectors do not have the “L” shaped
design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to
prevent the use of unshielded internal cables in external applications.
Connector Face
(to computer)
Cable End
(to computer)
Cable End
(to product)
Connector Face
(to product)
d2 Quadra USB 3.0 User Manual 11
GETTING CONNECTED
Installing your LaCie hard drive is easy for all users thanks to LaCie Setup Assistant. Please follow the setup
steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your
computer.
STEP 1 - CONNECT THE POWER CABLE
Connect the appropriate wall plug adapter for your country to the power supply.1.
Connect the power supply to a wall outlet and to the drive.2.
d2 Quadra USB 3.0 User Manual 12
STEP 2 - CONNECT THE INTERFACE CABLE
Connect the interface cable from the drive to the computer.
Important info regarding the interfaces: Only one interface type may be used to connect your
computer to the device. For example, the USB 3.0 and FireWire 800 interfaces cannot be used at the same
time. If you accidentally connect two types of interfaces at once, you may need to restart the device for
proper operation.
Technical note:
FireWire Connection:
Daisy chaining multiple non-powered FireWire devices may effect individual performance. To guarantee
optimal performance, LaCie recommends daisy chaining powered FireWire devices to your LaCie hard drive.
FireWire 800 is backwards-compatible with FireWire 400, which means that if you have an adapter cable,
you can connect your LaCie FireWire 800 product to a FireWire 400 port on your computer. In this case, file
transfers will be limited to FireWire 400 speeds. If your product does not include an adapter cable in the
package, you can purchase one from www.lacie.com/accessories/.
d2 Quadra USB 3.0 User Manual 13
STEP 3 - TURN ON THE DRIVE
Turn on the drive by moving the power switch to On. The drive will mount in My Computer (Windows XP),
Computer (Vista or Windows 7) or on your desktop (Mac).
Note: If the drive does not mount on your computer, first make sure you have installed USB 3.0 drivers on
your computer (see the note on USB 3.0 connections at Introduction). If the drive still does not mount, see
troubleshooting topics at Getting Help.
d2 Quadra USB 3.0 User Manual 14
STEP 4 - LAUNCH LACIE SETUP ASSISTANT
LaCie Setup Assistant (LSA) must be launched before using your drive. It will allow you to:
Easily format the hard drive according to your needs
Copy the User Manual to your computer
Install software for added features
Register your LaCie device
Important info: If you do not launch LSA or if you quit it after the formatting has begun, your drive will not
be ready to use and will require manual formatting. The User Manual and utilities will not be available and
will have to be downloaded from the LaCie website: www.lacie.com/support/.
Launch LaCie Setup Assistant
Windows users
AutoPlay: Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer. If
the AutoPlay window appears, choose Open folder to view files using Windows Explorer and double-click
LaCie Setup.
d2 Quadra USB 3.0 User Manual 30
TROUBLESHOOTING TOPICS
Note: Interactive troubleshooting, a highly effective way to resolve problems with your product, is available
from www.lacie.com/support/. Select your product, then click the “Troubleshooting” tab.
All Users
Problem: My file transfers are too slow.
Q: Are there other USB devices connected to the same port or hub?
A: Disconnect any other USB devices and see if the drive's performance increases.
Q: Is the drive connected to a USB 2.0 port on your computer or hub?
A: If your drive is connected to a USB 2.0 port or hub, this is normal. A SuperSpeed USB 3.0 device can only
operate at USB 3.0 performance levels when it is connected directly to a USB 3.0 port or hub. Otherwise, the
USB 3.0 device will operate at the slower USB transfer rates. Consider buying a USB 3.0 PCI Express Card (for
desktop computers) or an ExpressCard 34 (for laptops) to allow your computer to achieve full USB 3.0 transfer
speeds.
Q: Is the drive connected to a SuperSpeed USB 3.0 port on your computer?
A: Check to see that the SuperSpeed USB 3.0 drivers for both your host bus adapter and device have been
installed correctly. If in doubt, uninstall the drivers and re-install them.
Q: Does your computer or operating system support SuperSpeed USB 3.0 or FireWire 800?
A: Please refer to the product packaging or consult the product support web page at www.lacie.com/support/ to
check the minimum system requirements.
Q: Have you installed proper drivers for USB 3.0?
A: See here for Mac users and here for Windows users.
Q: Is your computer's internal hard drive limiting transfer speeds?
A: If your computer has a low-performance internal hard drive (typically a notebook or netbook computer), it will
limit the transfer speed since the internal drive's transfer speed will be significantly less than that of your LaCie
USB hard drive.
Q: What do I do if I lose my USB 3.0, eSATA, or FireWire 800 cable?
A: You can purchase a replacement cable from www.lacie.com/accessories/. For USB 3.0 if you lose the cable
d2 Quadra USB 3.0 User Manual 33
Q: Is your operating system Windows XP and the disk size is greater than 2TB?
A: Windows XP does not support disks larger than 2TB. Please refer to the note for Windows users in Formatting
Instructions.
d2 Quadra USB 3.0 User Manual 38
Read carefully all information related to warranty and precautions of use of your new LaCie product in the user
manual.
For products purchased in the United States, you may contact LaCie at 7555 Tech Center Drive, Tigard, Oregon
97223 USA. Email: sales@lacie.com. Website: www.lacie.com. Customer service: 503-844-4503.
Service DOA
On rare occasions, a newly purchased LaCie product may be delivered in non-working order. We are working to
avoid these issues, but unfortunately, these situations may arise from time to time. Within the 15 calendar days
of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to
the place where it was originally bought. You will be required to give a proof of purchase.
Customer Warning
Please be sure to back up your data before returning your drive to LaCie for repair. LaCie cannot under any
circumstances guarantee the integrity of data remaining on a returned drive. We make no provisions for data
recovery and cannot be held liable for any data loss on drives or media returned to LaCie.
All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid,
except for Products registered under the Advance Care Option.
NOTE TO AUSTRALIAN CUSTOMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Contact us:
LaCie Australia, 6/151 Beauchamp Rd, Matraville NSW 2036 AUSTRALIA
Phone: 02 8063 3711
Email: info.au@lacie.com
For fast technical support, create a support ticket after registering your product at www.lacie.com/au/register.
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