3.1.1 the quality and availability of Services may
sometimes be affected by factors outside our
control - such as local physical obstructions,
atmospheric conditions, other causes of radio
interference, and faults in other
telecommunication networks to which the
Network is connected.
3.1.2 the quality of our Services may not be at its best
inside buildings or below ground.
Services may sometimes be affected by maintenance
and upgrading
3.2 The Network and the Services may from time to time
require upgrading, modification, maintenance or other
works. These may result in some or all of the Services
becoming temporarily unavailable. In such cases, we'll do
everything we can to provide alternative Services and to
keep the period of non-availability to a minimum. However,
some interruption may be inevitable.
suspension of Services if you break your Contract
3.3 We may suspend some or all of the Services you use,
without giving you notice, if we have good reason to believe
that you haven't complied with one or more of the terms of
your Contract.
3.3.1 If you don't pay your bill within the time stipulated in
Condition 6.2, we reserve the right to place a Bar
on all outgoing calls from your Phone (with the
exception of calls to the emergency services). This
Bar will remain in force until you've paid everything
you owe us. At our discretion, we may charge you
for Re-connection and removal of the Bar.
3.3.2 We also reserve the right to Suspend Services if a
complaint has been made against you.
The complaint will be thoroughly investigated, and
Services will remain suspended until we know the
results of that investigation. Any complaint you
make will similarly be thoroughly investigated.
reference
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