Trouble Shooting
This chapter lists some problems that you might encounter while using
your phone. Some problems require that you call your service provider, but
most of problems you encounter are easy to correct yourself.
Message Possible causes Possible Corrective measures
SIM error
There is no SIM card in the
phone or you may have
inserted it incorrectly.
Make sure that the SIM card is correctly
inserted.
No connection
to the network
Signal weak
Outside GSM network
Move higher to a window or open
space. Check service provider coverage
map.
Codes do not
match
When you want to change
a security code you have to
confirm the new code by
entering it again. The two
codes that you have entered
do not match.
Contact your Service Provider.
Function
cannot be set
Not supported by Service
Provider or registration
required
Contact your Service Provider.
Calls not
available
Dialling error
New SIM card inserted
Charge limit reached
New network not authorised. Check
for new restrictions. Contact Service
Provider or reset limit with PIN 2.
Phone cannot
be switched on
On/Off key pressed too briefly
Battery empty
Battery contacts dirty
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean contacts.
