18
Troubleshooting
No power.
No picture.
A DVD/CD will not play.
Humming noise heard while a
DVD or CD is playing.
Radio stations can’t be
tuned in properly.
The remote control doesn’t
work well / at all.
The power cord is disconnected.
The TV is not set to receive the DVD signal.
The video cables are not connected securely.
No disc is inserted.
An unplayable disc is inserted.
The disc is inserted upside down.
The menu is open on screen.
There is a parental lock which prevents the playback of DVDs
with a certain rating.
The disc is dirty.
The unit is located too close to the TV, causing feedback.
The aerial is positioned or connected poorly.
The signal strength of the radio station is too weak.
No stations have been preset or preset stations have been
cleared (when tuning by scanning preset channels).
The remote is not pointed directly at the unit.
The remote is too far from the unit.
There is an obstacle in the path between the remote control
and the unit.
The battery in the remote control is flat.
Plug the power cord into the wall outlet securely.
Select the appropriate video input mode on the TV so the
picture from the unit appears on the TV screen.
Connect the video cables securely to both the TV and unit.
Insert a disc
Insert a playable disc (check the disc type, colour system and
regional code).
Place the disc the side you can see the printed side.
Press SETUP to close the menu screen.
Enter your password or change the rating level.
Clean the disc using a soft cloth with outward strokes.
Move the unit and audio components further away from your
TV.
Check the aerial connection and adjust its position.
Attach an external aerial if necessary.
Tune to the station manually.
Preset some radio stations.
Point the remote directly at the unit.
Use the remote within 23 feet (7 m) of the unit.
Remove the obstacle.
Replace the battery with new one.
CAUSE
PROBLEM CORRECTION
