Troubleshooting
If you are having trouble with your Video please check the following before calling your service centre.
14
No picture and no sound
• Check that the Video plug has
been plugged in and switched on
at a mains wall socket and that
the television has been plugged in
and switched on.
• Check the aerial lead is
undamaged and securely
connected to the correct sockets
in both the television and the
Video.
•Check that you have tuned into a
video channel on your television.
• If you are using a AV connection,
check that the cable is secure and
that the correct AV channel is
selected on your television.
No playback or a poor
picture
•Try a different video cassette. If the
problem is resolved, the problem
may have been the cassette itself.
•Try using the tracking buttons TRK
+ or - to reduce the amount of
visible interference.
•If the cassette contains a
recording that you have recently
made from the television, the
television channels may not be
tuned to the Video correctly.
TV programmes cannot
be recorded
•Check the reception on your
television set. If you cannot receive
a picture through your aerial, the
Video will be unable to record
television broadcasts.
• Check the aerial lead is
undamaged and securely
connected to the correct sockets.
• Check that the Video has been
tuned to the television
programmes properly.
•Check the rear of the video
cassette to see if the safety tab
used to prevent recording has
been removed.
• Check that the signal being
received by the television is
reasonable quality.
A video tape cannot be
inserted
• Check that there is not a cassette
in the Video already.
• Is the video cassette the right way
round? The windows should be at
the top and the arrow should be
pointing toward the Video.
The Remote Control
does not work
• Has the Video been plugged in
and switched on?
• Check that the batteries have
been inserted correctly into the
Remote Control.
The top of the video
picture is unstable
•The video cassette may be
damaged. Insert another video
cassette and check the picture
from it.
•Try adjusting the horizontal control
on your television, you should
consult your television user guide
on how to do this.
• Check the aerial lead is
undamaged and securely
connected to the correct sockets.
• Ensure that the television has
been correctly tuned to your
Video.
NICAM sound is not
being recorded
(GC990W Only)
• Check that AUTO has been
selected in the NICAM menu.
•Consult a TV guide to check that
the broadcast was in stereo.
• Check your television user guide
to see if you have a NICAM stereo
feature on your television.
No Hi - Fi sound
(GC990W Only)
•In the Audio menu check that the
STEREO option has been
selected.
• Check your television user guide
to see if you have a stereo feature
on your television.
Autoplay does not work
• If the safety tab has not been
removed from the video cassette
this function will not work.
• This function will not work
during the “Lock” operation
(See page 11).
