The volume of different broadcasting stations’ transmission output may vary.
Sound Advanced Settings Automatic Volume Adjustment
Set Automatic Volume Adjustment to On.
If you are using a set-top box, consult its supplier.
The volume keeps changing.
Sound Advanced Settings Automatic Volume Adjustment
Set Automatic Volume Adjustment to On.
General AI Service AI Sound / AI Sound Pro
Switch AI Sound or AI Sound Pro to Off.
The sound does not work or only the background music is played in some
programmes.
(Programmes produced for export by broadcasting companies)
Set your language preference in Audio Language.
If your remote control does not have a button, press and hold the button.
Troubleshooting PC Connection Issues
Troubleshooting PC Connection Issues
Run Home Dashboard by pressing the button on the remote control. Select
Edit Inputs in the upper right corner. In the Edit mode, set the icon of the HDMI terminal
connected to the PC to PC to apply the video and aspect ratio settings that are aligned
with the PC.
If you experience any of the problems below while using the product, please check the
following: There may be no problem with the product.
The screen remains blank after it is connected to a PC.
Check that the PC is properly connected to the TV.
Turn the TV off and back on using the remote control.
Restart the PC with the TV on.
