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KRUPS INTERNATIONAL LIMITED GUARANTEE
www.krups.com
This product is repairable by KRUPS during and after the guarantee period.
The Guarantee
This product is guaranteed by KRUPS (company address and details included in the country
list of the KRUPS International Guarantee) against any manufacturing defect in materials or
workmanship for a period of 2 years starting from the initial date of purchase.
The international manufacturer's guarantee by KRUPS is an extra benefit which does not
affect consumer's Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the proven
defective product so that it conforms to its original specifications, through the repair or
replacement of any defective part and the necessary labour. At KRUPS’s choice, a
replacement product may be provided instead of repairing a defective product. KRUPS’s
sole obligation and your exclusive resolution under this guarantee are limited to such repair
or replacement.
Conditions & Exclusions
The international KRUPS guarantee only applies within the guarantee period and for those
countries listed in the Country List attached and is valid only on presentation of a proof of
purchase. The product can be taken directly in person to an authorised service centre or
must be adequately packaged and returned, by recorded delivery (or equivalent method of
postage), to a KRUPS authorised service centre. Full address details for each country’s
authorised service centres are listed on KRUPS website (www.krups.com) or by calling the
appropriate telephone number as set out in the Country List to request the appropriate postal
address.
KRUPS shall not be obliged to repair or replace any product which is not accompanied by a
valid proof of purchase.
This guarantee will not cover any damage which could occur as a result of misuse, negligence,
failure to follow KRUPS instructions, use on current or voltage other than as stamped on the
product, or a modification or unauthorised repair of the product. It also does not cover normal
wear and tear, maintenance or replacement of consumable parts, or the following:
- using the wrong type of water or consumable,
- scaling (any de-scaling must be carried out according to the instructions for use),
- ingress of water, dust or insects into the product,
- mechanical damages, overloading,
- damages or bad results due to wrong voltage or frequency,
- accidents including fire, flood, thunderbolt etc.,
- professional or commercial use,
- damage to any glass or porcelain ware in the product,
- replacement of consumables.
This guarantee does not apply to any product that has been tampered with, or to damages
incurred through improper use and care, faulty packaging by the owner or mishandling by
any carrier.
