12
TROUBLESHOOTING, CORRECTIVE ACTIONS
The appliance fails to come on when you
press the On/Off key.
The espresso or coffee is not hot enough.
The coffee is too weak or not strong
enough.
The coffee flows too slowly.
The coffee is not creamy enough.
You used ground coffee instead of coffee
beans.
The coffee does not come out of the outlet
holes.
The grinder makes a strange noise.
The grind setting knob of the grinder is
hard to turn.
Steam does not come out of the nozzle.
Not enough froth on the milk.
The milk froth is too bubbly.
The Auto-Cappuccino accessory does not
suck in the milk (accessory sold separately)
The cleaning program refuses to start.
The scale removal program refuses to start.
Having filled the water tank, the ‘fill water
tank’ light stays on.
Having emptied the coffee grounds
collector, the ‘empty coffee grounds
collector’ light stays on.
A power failure occurred during a cycle.
There is water or coffee under the
appliance.
The 4 red lights flash permanently.
Check that the power supply cord plug is correctly inserted in the socket.
Heat the cups by rinsing them in hot water.
Change the coffee temperature setting.
Check that the coffee bean container contains coffee.
Reduce the volume of coffee selected using the rotating knob.
Select the strong coffee key.
Turn the grinding fineness knob to the left to obtain a finer grind.
Adjust the grinding fineness knob to the right to obtain a coarser grind.
Adjust the grinding fineness knob to the left to obtain a finer grind.
Ensure coffee beans are fresh.
Use your vacuum cleaner to remove the ground coffee in the coffee bean contai-
ner.
The outlet hole is blocked by dry coffee. Use a fine needle to clear the hole.
There are foreign particles in the grinder.
Contact your Krups helpline.
Change the grinder setting only when in operation.
First turn off your appliance and let it cool down:
Clean out the outlet holes with a needle.
Clean out the steam nozzle support pipe with a needle.
1 Check that the steam really comes out of the nozzle, dry the small air
inlet hole in the upper part of the nozzle as required.
2 Use a receptacle and cold milk at the temperature it comes out of the refrigerator.
3 Ensure the milk is very fresh.
4 Try changing the brand of milk.
Check that the two ends of the small stainless steel tube fit correctly into the
steam nozzle seal.
Check that the tube immersed in the milk is not blocked.
Check that the flexible tube is correctly fitted with the accessory to avoid any air
leakage.
First turn off your appliance and let it cool before clearing the Auto-Cappuccino
accessory outlet hole.
This program will only be possible when the coffee maker requests it
(‘clean’ light on).
This program will only be possible when the coffee maker requests it
(‘calc’ light on).
Check for correct positioning of the tank in the coffee maker.
Check that the float at the bottom of the tank moves freely.
Rinse the accessory and if necessary remove scale.
Remove the collector, make certain that it is empty, wait for 8 seconds and then
fit it again.
Check that the cleaning tray is correctly pushed in.
The appliance will re-initialise automatically when power is turned on and be
ready for a new cycle.
The drip tray is overflowing. Empty it.
Check for correct positioning of the drip tray.
Disconnect the appliance and then bring it back into service.
If the failure persists, note the number that appears in the display under the ser-
vicing flap and contact the Krups helpline.
