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Before contacting the After-Sales Service
1. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the product type and exact model;
• the Service number (the number after the word Service on the rating plate), located under the appliance
(on the metal plate).
• your full address;
• your telephone number.
If any repairs are required, contact an authorised After-Sales Service Centre (to ensure the use of original
spare parts and correct repairs). Spare parts are available for 10 years.
After-Sales Service
Instructions for use
5. When the cooking surface is cool, any spots left by egg whites or the acids in foods can be removed
with lemon juice and a clean cloth. Rinse thoroughly with a damp cloth.
If the cooking surface was already cool before cleaning, warm it to 80 °C and then switch it off again.
Cleaning the surface between two dishes
Proceed as directed in steps 2 and 3.
Cleaning the control panel
1. Clean the appliance with a damp cloth and a little detergent.
2. Wipe off the detergent with a clean cloth.