13. Warranty
Jabra (GN Netcom) warrants this product against all defects in material and
workmanship for a period of two years from the date of original purchase.
The conditions of this warranty and our responsibilities under this warranty
are as follows:
• The warranty is limited to the original purchaser
• A copy of your receipt or other proof of purchase is required
•
The warranty is void if the serial number, date code label or product label
is removed, or if the product has been subject to physical abuse, improper
installation, modication, or repair by unauthorized third parties
• The responsibility of Jabra (GN Netcom) products shall be limited to the
repair or replacement of the product at its sole discretion
• Any implied warranty on Jabra (GN Netcom) products is limited to two
years from the date of purchase on all parts, including any cords and
connectors
• Specically exempt from any warranty are limited-life consumable
components subject to normal wear and tear, such as microphone
windscreens, ear cushions, decorative nishes, batteries, and other
accessories
• Jabra (GN Netcom) is not liable for any incidental or consequential
damages arising from the use or misuse of any Jabra (GN Netcom)
product
• This warranty gives you specic rights and you may have other rights
which vary from area to area
• Unless otherwise instructed in the User Manual, the user may not, under
any circumstances, attempt to perform service, adjustments or repairs
on this unit, whether in or out of warranty. It must be returned to the
purchase point, factory or authorized service agency for all such work
• Jabra (GN Netcom) will not assume any responsibility for any loss or
damage incurred in shipping. Any repair work on Jabra (GN Netcom)
products by unauthorized third parties voids any warranty
10. Troubleshooting & FAQ
I hear crackling noises
• For the best audio quality, always wear your headset on the same side
of the body as the mobile phone
I cannot hear anything in my headset
• Increase the volume on the headset.
• Ensure that the headset is paired with the phone.
• Make sure that the phone is connected to the headset – if it does not
connect either from the phone’s Bluetooth menu or by tapping the
answer/end button, follow the pairing procedure (See section 3).
I have pairing problems even though my phone indicates otherwise
• You may have deleted your headset pairing connection in your mobile
phone. Follow the pairing instructions in section 3.
Will the Jabra BT5010 work with other Bluetooth equipment?
• The Jabra BT5010 is designed to work with Bluetooth mobile phones.
It can also work with other Bluetooth devices that are compliant with
Bluetooth version 1.1, 1.2 or 2.0 and support a headset and/or hands-
free prole.
I cannot use reject call, call on hold, redial or voice dialling
• These functions are dependent on your phone supporting them.
Please check you phone’s manual for further details.
11. Need more help?
Jabra oers customer support online at www.jabra.com or you can see the
inside cover for the support details of your country.
12. Taking care of your headset
• Always store the Jabra BT5010 with the power o and safely protected.
• Avoid storage at extreme temperatures (above 45°C/113°F – including
direct sunlight – or below -10°C/14°F). This can shorten battery life and
may aect operation. High temperatures may also degrade performance.
• Do not expose the Jabra BT5010 to rain or other liquids.
