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TROUBLESHOOTING & FAQS
Q: I have pairing problems?
A: Make sure that the headset is in paring mode, indicated by a solid blue light. See the instructions in the user
manual of that particular mobile to make sure that the mobile is also in paring mode.
Q: I cannot hear anything in my headset?
A: Make sure that the headset is selected as audio device on both the computer in the Control Panel and in the
application you are using. Or please check that you have not muted the phone or PC.
Q: My computer does not detect the headset?
A: Try to insert the headset in another USB port.
Q: The computer does not automatically assign the headset as the default audio device?
A: You can always select the headset as your default audio device manually.
- Go to the Control Panel on your computer
- Open the menu Sound and Audio devices. When inserted you can select the headset (It should appear as
BIZ 2400) as your default device for Sound playback and Recording.
- Press Apply and then press OK.
If you are using Macintosh – Go to System preferences on your computer. When inserted you can select the
headset in the Sound menu under Output and Input.
